Tandberg Data RDX QuikStor User Manual

Removable, ruggedized, hard disk drive system
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RDX™ QuikStor User's Guide
Part No. 433648-01
August, 2006

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Summary of Contents for Tandberg Data RDX QuikStor

  • Page 1 RDX™ QuikStor User's Guide Part No. 433648-01 August, 2006...
  • Page 2 Tandberg Data makes no representation or warranty with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
  • Page 3: Table Of Contents

    Software..............................8 Windows™ Software ...........................8 Linux Software.............................8 Front Panel Features..........................9 Quick Start Installation Installing the RDX QuikStor Internal Drive .....................11 Before You Begin ..........................11 Important Information on Electro-Static Damage ................11 Installation Instructions........................11 Installing the RDX QuikStor External Drive ....................12 Installing Unit Software for Windows™ ....................13 Using the Drive Operating the RDX QuikStor Unit......................14...
  • Page 4 The Power Indicator is Steady AMBER....................18 The Power Indicator is Blinking AMBER, and the Cartridge does not Eject ..........18 The Cartridge Indicator is Steady AMBER .....................19 The Cartridge does not Eject........................19 The Unit does not Appear in the Device Manager (Windows™)............19 Unit Performance Seems Slow ......................19 RDX Internal Drive ..........................19 RDX External Drive ...........................19...
  • Page 5 List of Tables Table 1. Capacity and Transfer Rates..................... 8 Table 2. Power Indicator.......................... 9 Table 3. Cartridge Indicator ........................10...
  • Page 6 List of Figures Figure 1. RDX Internal Drives ......................... 7 Figure 2. RDX External Drive ........................7 Figure 3. Front Panel Features ....................... 9 Figure 4. RDX Internal SATA Connectors..................... 12 Figure 5. RDX External USB Connectors....................13 Figure 6. Loading the Cartridge......................15 Figure 7.
  • Page 7: Introduction

    External USB Drive Capacity and Transfer Rates The capacity and transfer rate of the RDX QuikStor data storage system are outlined in the table below (see Table 1). Capacity and transfer rate will vary depending on the RDX cartridge type used.
  • Page 8: Supported Media

    Installing Unit Software for Windows™ page 13 and Using the Removable Disk Utility page 17 for more information on these applications. Linux Software There is a separate document available on our web site describing how to use the RDX QuikStor with Linux.
  • Page 9: Front Panel Features

    Front Panel Features The front of the RDX QuikStor unit has the following features and indicators: • Eject Button/Power Indicator. • Cartridge Indicator (located on cartridge). • Emergency Eject Hole. Figure 3. Front Panel Features Cartridge Indicator (located on cartridge)
  • Page 10: Table 3. Cartridge Indicator

    Cartridge is not inserted properly or the unit has no power Steady GREEN Ready Cartridge is ready Blinking GREEN Activity Reading, writing, seeking RDX QuikStor unit has detected a cartridge fault condition. For Steady AMBER Fault more information, run a diagnostic application (see Using the Removable Disk Utility page 17).
  • Page 11: Quick Start Installation

    Open the computer cover, using a screwdriver if necessary. Mount the unit. Slide the RDX QuikStor unit into an unused drive bay until the bezel is flush with the front of the computer. Secure the unit using four mounting screws, being careful not to over- tighten the screws.
  • Page 12: Installing The Rdx Quikstor External Drive

    Installing the RDX QuikStor External Drive Carefully unpack the unit and accessories. Attach the USB cable to USB port on the back of the RDX QuikStor unit and connect it to an available USB 2.0 port on the computer (see Figure 5.
  • Page 13: Installing Unit Software For Windows

    Note Insert the RDX QuikStor User's Guide and Utilities CD into the CD-ROM drive on the computer. Use Windows Explorer to browse to the CD-ROM drive (i.e. D:). Double click on setup.exe to install the program. This installer will copy files into C:/Program Files/RDX.
  • Page 14: Using The Drive

    Using the Drive Operating the RDX QuikStor Unit This section describes typical activities involved in operating and maintaining the RDX QuikStor unit. For instructions on using your backup software, see the manual that came with your software. Handling the RDX Cartridges Although RDX cartridges are ruggedly built, they must be handled with care to ensure data integrity and long life.
  • Page 15: To Unload A Cartridge

    Figure 6. Loading the Cartridge Keyed Corner Write Protect Tab To Unload a Cartridge To unload a cartridge using the mouse right-click method (Windows™ only): While running Windows Explorer locate the drive letter for the device. Right-click on the device and select Eject. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and pull the cartridge straight out (see Figure 7.
  • Page 16: To Emergency Eject A Cartridge

    Figure 7. Unloading the Cartridge Cartridge Indicator (located on cartridge) Emergency Eject Hole Eject Button/Power Indicator To Emergency Eject a Cartridge Do not emergency eject a RDX cartridge while the cartridge activity indicator is flashing. Note If the cartridge does not eject, using either the eject button or the right-click eject methods then use the following emergency eject hole method to recover the cartridge: Insert a straightened paper clip into the Emergency Eject Hole (see Figure 7.
  • Page 17: Using The Removable Disk Utility

    The RDX Utility is a Windows™ application that allows you to diagnose problems with your RDX QuikStor device. With the utility, you can: • Identify RDX QuikStor devices attached to your computer. • Retrieve device and cartridge status information. •...
  • Page 18: Troubleshooting

    If plugged into an outlet strip make sure that it is turned on. The Power Indicator is Steady AMBER If the power indicator is a steady amber, the RDX QuikStor unit is not working properly. The error is due to one of the following conditions: •...
  • Page 19: The Cartridge Indicator Is Steady Amber

    Right-click on the top folder (this should be your computer’s name). Select Scan for Hardware Changes You should see your RDX QuikStor device listed under Disk drives. If the device does not appear, restart the computer. Unit Performance Seems Slow...
  • Page 20: Linux Users

    Also the USB bus shares bandwidth between all USB devices connected to the systems, including the RDX External unit. The use of cameras, flash memory devices, etc. on the USB bus will decrease performance of the device. Remove extra devices if they are not necessary. Linux Users Systems running Linux may see reduced performance when doing backups on RDX cartridges configured for FAT32.
  • Page 21: Specifications

    Specifications General Manufacturer Tandberg Data Model Names Interface Type Internal SATA or External USB Performance Characteristic RDX 40 GB Media RDX 80 GB Media RDX 120 GB Media Native capacity (GB) Compressed capacity (GB) Average sustained transfer rate SATA 30 MBps/USB 25 MBps Burst transfer rate Internal SATA 1.5 Gbps/External USB 480 Mbps...
  • Page 22: Power

    635 g (1.40 lbs) 540 g (1.19 lbs) Orientation Horizontal ± 90° Horizontal ± 90° Horizontal ± 90° Power Internal RDX QuikStor External RDX QuikStor device devices Voltage Tolerance +5VDC ±5% +12VDC ±10% Power Consumption 7.5W / 13W 6.6W / 13W...
  • Page 23: Regulatory

    Regulatory UL and C-UL This information technology equipment is UL- certified and C-UL- certified for use with personal computers. CE Compliance Electromagnetic Compatibility This device complies with the following standards in accordance with the European Directives 89/336/EEC: • Immunity EN 55024 •...
  • Page 24: Canadian Compliance (Industry Canada)

    Canadian Compliance (Industry Canada) When tested in at least one intended host: This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Canadian Department of Communications. Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Class B prescrites dans la norme sur le matériel brouilleur: "Appareils Numériques", NMB-003 édictée par le Ministre Canadien des Communications.

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