Kodak ScanMate i940 User Manual
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Kodak ScanMate i940 User Manual

Desktop duplex color scanner
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Summary of Contents for Kodak ScanMate i940

  • Page 2 • Do not use the scanner if it becomes inordinately hot, has a strange odor, emits smoke, or makes unfamiliar noises. Immediately stop the scanner and disconnect the power adapter from the power outlet. Contact Kodak Service. • Do not disassemble or modify the scanner or the AC power adapter.
  • Page 3 • For recycling or reuse information, contact your local authorities, or in the USA, go to www.kodak.com/go/scannerrecycling. • The product packaging is recyclable. • The Kodak ScanMate i940 Scanner is Energy Star compliant and is shipped from the factory with the default time set to 15 minutes. EMC statements United States: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules.
  • Page 4 • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for additional suggestions. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

  • Page 5: Acoustic Emission

    This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Please contact your local Kodak representative or refer to www.kodak.com/go/recycle for additional information on the collection and recovery programs available for this product.

  • Page 6: Table Of Contents

    Table of Contents Overview ..........1 What’s in the box .
  • Page 7 Troubleshooting ......... 28 Problem solving .

  • Page 8: Overview

    Overview The Kodak ScanMate i940 Scanner is a desktop, duplex color scanner that scans two sides of a document in a single pass at up to 20 pages per minute. The scanner can accommodate documents up to 21.6 x 165.1 cm / 8.5 x 60 inches using the 20-sheet automatic document feeder when the...

  • Page 9: Scanner Components

    Scanner components Front view Card feeder tray Input tray extender Input tray Top cover Side guide Side guide Function window Scroll button Scanner cover Scan button Card feeder/Thick document switch A-61766 October 2012...
  • Page 10 Inside view Imaging Separation guides roller and cover Feed module and cover Rear view port Power port A-61766 October 2012...

  • Page 11: Setup

    Setup Install Software 1. Insert the Kodak ScanMate i940 Scanner Installation CD into the CD-ROM drive. The installation program starts automatically. 2. Select Install Scanner Software. A-61766 October 2012...
  • Page 12 4. Click I Agree after you have read and agreed with the terms of the Software License Agreement. The installation will start and several progress screens will be displayed. 5. Click Finish when the installation is complete. 6. Remove the Kodak ScanMate i940 Scanner Installation CD from the CD-ROM drive A-61766 October 2012...

  • Page 13: Connect Scanner

    Connect Scanner When the software has been installed, make one of the following power connections to the scanner. Refer to the illustrations on the following pages for making proper connections. Make sure the power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible. You can use your scanner in one of the following ways: Option 1: Using the AC power cable and USB data cable —...
  • Page 14 Option 1: Using the AC power cable and USB data cable 1. Select the appropriate AC plug adapter for your region from the supply of plug adapters packed with your scanner. 2. Attach the correct plug adapter to the power supply and insert the power supply into the wall outlet.
  • Page 15 4. Attach the USB data cable to the scanner USB port, located on the back of the scanner. 5. Attach the other end of the USB data cable to the proper USB port on your laptop or desktop PC. A-61766 October 2012...
  • Page 16 Option 2: Using the USB data cable 1. Attach the USB data cable to the scanner USB port, located on the back of the scanner. 2. Attach the other end of the USB data cable to the proper USB port on your laptop or desktop PC.
  • Page 17 Option 3: Using the USB power cable and USB data cable 1. Plug the USB power cable into the power port on the scanner. 2. Attach the other end of the USB power cable to the proper USB port on your laptop or desktop PC. 3.

  • Page 18: Turning On/Off The Scanner

    Turning on/off the scanner • To turn the scanner on: open the top cover. When you turn on the scanner, the green indicator on the front of the scanner will flash as the scanner goes through a series of self tests. When the green light is steady, the scanner is ready.
  • Page 19 • To turn the scanner off: close the top cover. It is recommended that when the scanner is not in use you keep the cover closed. By default, if the scanner is on and left idle for more than 60 minutes after the scanner goes into energy star mode, the scanner will power off.

  • Page 20: Scanning

    Scanning Getting your scanner ready to scan 1. Be sure the scanner is on and ready to scan (green indicator light is on and constant) and the Smart Touch scanner icon is ready in your system tray. Scanner ready NOTE: Smart Touch allows you to quickly and easily perform common scanning tasks.

  • Page 21: Getting Your Documents Ready To Scan

    Getting your documents ready to scan • Standard paper size documents feed easily through the scanner. When organizing documents for scanning, stack the documents so the lead edges are aligned and centered in the input tray. This allows the feeder to introduce documents into the scanner one at a time. •...

  • Page 22: Making Your First Scan

    Making your first scan 1. Insert a standard size document into the input tray. Be sure the front side of the document is positioned against the input tray and the top of the document is inserted into the input tray first. 2.
  • Page 23 When the document has finished scanning, the Save As dialog box will be displayed. 4. Enter a file name (i.e., My First Scan.pdf) and select a location where you want to save the file (i.e., on the Desktop) and click Save. After clicking Save, the document will be displayed for viewing.

  • Page 24: Scanning Cards

    Scanning cards When scanning thick/hard cards: 1. Place the card in the card feeder tray. 2. Slide the card feeder/thick document switch to the right. 3. Press the Scan button. When scanning business cards: 1. Place the card in the card feeder tray. 2.

  • Page 25: Scanning Applications

    Scanning applications Smart Touch Kodak provides Smart Touch functionality which allows you to quickly and easily perform common scanning tasks; such as: • scan and share incoming client correspondence with a co-worker in a branch office • create a searchable PDF of a printed report •...

  • Page 26: Maintenance

    “Supplies and consumables” later in this chapter, provides a listing of the supplies required to clean your scanner. IMPORTANT: Use only cleaners such as those provided through Kodak Parts Services. Do not use household cleaners. Do not use air, liquid or gas spray cleaners.
  • Page 27 3. Open the scanner cover. 4. With a roller cleaning pad, wipe the three feed rollers from side to side. Rotate the rollers to clean the entire surface. Rollers IMPORTANT: The roller cleaning pad contains sodium lauryl ether sulfate which can cause eye irritation. Wash your hands with soap and water after performing maintenance procedures.

  • Page 28: Cleaning Or Replacing The Separation Module

    Cleaning or replacing the separation module 1. Release the separation roller cover. 2. Remove the separation roller. • If the separation roller is worn and there is a degradation of feeder performance, replace the separation roller and go to Step 4. A-61766 October 2012...
  • Page 29 • If the separation roller needs to be cleaned, continue with Step 3. 3. Wipe the rollers from side to side. 4. Reinstall the cleaned separation roller or install a new separation roller. 5. Close the separation roller cover. A-61766 October 2012...

  • Page 30: Cleaning Or Replacing The Feed Module

    Cleaning or replacing the feed module IMPORTANT: Before removing the feed module cover, the tabs need to be in the lower position. Tabs 1. Power on the scanner by opening the top cover. 2. Open the scanner cover. The feed module tires will rotate and lower the tabs.
  • Page 31 3. Remove the feed module cover by squeezing the tabs on each side of the cover and lifting the cover out of place. 4. Remove the feed module. A-61766 October 2012...
  • Page 32 NOTE: It may be necessary to place your finger in the opening underneath the scanner cover and push up on the module to release it from its position. • If the feed module tires are worn and there is a degradation of feeder performance, replace the feed module and go to Step 6.

  • Page 33: Cleaning The Imaging Guides

    Cleaning the imaging guides 1. Open the top cover and open the scanner cover. 2. Remove dust and debris from the front and rear imaging guides by using a Staticide wipe or a small brush. Be careful not to scratch the glass.

  • Page 34: Supplies And Consumables

    Description CAT No. Feed Module Assembly 846 7839 Separation Module Assembly 177 5246 Kodak Digital Science Roller Cleaning Pads 853 5981 Kodak Digital Science Transport Cleaning Sheets 169 0783 Staticide wipes for Kodak Scanners 896 5519 NOTE: Items and catalog numbers are subject to change.

  • Page 35: Troubleshooting

    Troubleshooting Problem solving Occasionally you may encounter a situation with your scanner where it may not function properly. Use the chart below as a guide to check possible solutions to help you resolve the situation before calling Technical Support. Problem Possible Solution •...
  • Page 36 • the scanner is properly connected. The scanner will not work if only the USB 2.0 power cable is connected. • If you have a Kodak i920 ScanMate Scanner, you must use both the USB data cable and the AC power adapter. The i920 Scanner does not have the USB power cable option.
  • Page 37 Problem Possible Solution Make sure that: Documents are jamming or • the input tray and side guides are adjusted for the multiple width and length of the documents you are documents are scanning. feeding • the thick document switch is in the correct position.
  • Page 38 Problem Possible Solution Scanner is • Your PC may not meet the minimum running slow requirements for the scanner. • The scanner is rated and designed to operate with USB 2.0, but will function with USB 1.1. If you are using a USB 1.1 connection, update your connection to USB 2.0.

  • Page 39: Led Error Codes

    LED error codes Following is a listing of the error codes that may be displayed in the Function window. When an error occurs, the red indicator will blink and a number is displayed in the Function window. Code Problem Remedy Scanner cover is Close the scanner cover.

  • Page 40: Contacting Service

    Contacting Service 1. Visit www.Kodak.com/go/scanners to obtain the current phone number for your country. 2. When calling, please have the following information ready: • A description of your problem. • The scanner model and serial number. • Computer configuration. • Software application you are using.

  • Page 41: Appendix A, Specifications

    Appendix A Specifications This appendix provides scanner specifications and system requirements Scanner Type/ Duplex color scanner with an automatic document feeder Speed Scanning Speeds B/W, grayscale @ 200 dpi: 20 ppm/40 ipm (AC power) Color @ 200 dpi: 15 ppm/30 ipm (AC power) BW, grayscale, color @ 200 dpi: 8 ppm/16 ipm (USB power) Scanning Contact Image Sensor (CIS) x 2...
  • Page 42 Light source 3 color LED (R,G,B) Electrical AC Adapter: DC 12V, 1.5A or USB power requirements Scanner Height: 157 mm / 6.18 in. with tray fully extended Dimensions 80.4 mm / 3.17 in. with tray closed Width: 289 mm / 11.38 in. Depth: 307 mm / 12.09 in.

  • Page 43: System Requirements

    System requirements Following is the minimum recommended system configuration to run Kodak ScanMate i940 Scanner. • Recommended processor and memory: Core Duo 2.1 GHz processor, 2 GB of RAM with USB 2.0 connection • Supported operating systems: - Microsoft Windows 7, SP1 (32-bit and 64-bit)

  • Page 44: Appendix B Warranty

    Scanners (excluding spare parts and consumables) distributed by Kodak or through Kodak’s authorized distribution channels: Kodak warrants that a Kodak Scanner, from the time of sale through the Limited Warranty period applicable to the Product, will be free of defects in materials or workmanship and will conform to the performance specifications applicable for the particular Kodak Scanner.
  • Page 45 (including breakage of a connector, cover, glass, pins, or seal); (c) from service, modification or repair not performed by Kodak or a service provider authorized by Kodak or by tampering, use of counterfeit or other non-Kodak components, assemblies, accessories, or modules;...
  • Page 46 Kodak provides no Limited Warranty for products that are purchased as part of a third party manufacturer’s product, computer system or other electronic device. Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that manufacturer’s product or system.
  • Page 47 This will assist the Response Center in determining if the problem is the Kodak Scanner or another component and if the problem can be resolved over the phone. If the Response...
  • Page 48 Prior to shipment, purchaser must remove and retain all “add-on” items, (i.e. adapters, cables, software, manuals, etc.). Kodak accepts no responsibility for these items and they will not be returned with the repaired or replacement Kodak Scanner. All products should be returned to Kodak in the original shipping container, or an authorized packaging box for the units being returned.
  • Page 49 Downtime can be very expensive, not just in the cost of the repair but also in time lost. To help alleviate these problems, Kodak may use one of the service methods listed below, depending upon product type, in providing service under its Limited Warranty.
  • Page 50 On-Site Service will be provided between the hours of 8 a.m. and 5 p.m. local time, Monday through Friday (excluding Kodak holidays). AUR may be one of the easiest and most comprehensive service offerings in the industry.
  • Page 51 2 business days after the service call initiation and Kodak’s receipt of the signed agreement. The malfunctioning product must be received by Kodak within ten (10) days of the end user’s receipt of the replacement product or the end user’s credit card will be charged the list price of the replacement product.
  • Page 52 Depot service If the Kodak Scanner is not eligible for Advance Exchange or On-Site Service, an eligible purchaser may utilize our Depot Repair Service. The eligible purchaser will be instructed to ship the product to the nearest authorized Depot Repair Center.

  • Page 53: Important Restrictions

    (48) states and in certain areas of Alaska and Hawaii for products purchased from authorized distributors of Kodak. The Kodak Scanner will be ineligible for any service under warranty if the product falls under any of Kodak’s then-current Warranty Exclusions, including a purchaser’s failure to return defective products to Kodak in compliance with Kodak’s then...

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