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Contents Index Professional Hybrid Creative Tablet User’s manual About the Cintiq Companion Hybrid Parts and Accessories Getting Started Mobile Mode Using the pen The multi-touch feature Desktop Mode Customizing your Cintiq Troubleshooting Support options Contents Index...
Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.
Contents Index TABLE OF CONTENTS ABOUT THE MANUAL Control panel overview Customizing Cintiq functions ABOUT THE CINTIQ COMPANION HYBRID Calibrating the Cintiq Parts and Accessories Customizing the pen Unpacking Adjusting tip feel and double-click Front view Adjusting eraser feel Rear view...
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Contents Index FREQUENTLY ASKED QUESTIONS CARE AND MAINTENANCE Caring for the Cintiq Replacing the pen nib OTHER USEFUL INFORMATION Uninstalling Cintiq Managing preferences Installing multiple tablets Using applications integrated for tablet control Importing expert settings Pen and digital ink capabilities in Windows Product information Product specifications Battery specifications...
MALL CAPITAL LETTERS options. • Be sure to read the Important Product Information document for the Cintiq Companion Hybrid, which can be accessed from the Wacom Desktop Center. The guide includes product safety precautions, specifications, and your license agreement. •...
Contents Index ABOUT THE CINTIQ COMPANION HYBRID The Cintiq Companion Hybrid is an interactive pen and touch display and sketch pad tablet in one device. It operates in two different modes: • Desktop Mode. When you connect the Cintiq to a computer using the Windows or Macintosh operating system, it functions as a display supporting pen and touch input for design and graphics work.
Contents Index PARTS AND ACCESSORIES The Cintiq Companion Hybrid and supplied accessories are shown below. UNPACKING • Unpack the Cintiq and place it on your desktop, or another work area that is level and stable. Make sure the surface is flat, clean, and dry. Inventory the items and ensure the box contents are complete.
Contents Index FRONT VIEW The features of your Cintiq are illustrated below. It can be configured for either right-handed or left-handed use, and positioned in one of two landscape orientations or two portrait orientations. ExpressKeys (4) Rocker Ring Front camera Center Button REAR VIEW Speaker...
Contents Index ATTACHING THE STAND In landscape orientation, the Cintiq stand can be used in one of three inclined positions. After attaching the stand, you can adjust the display incline as follows: 1. Place the Cintiq on a flat, stable surface. 2.
1. Connect the interface and video plugs of the 3-in-1 cable to the available USB and HDMI ports on your computer. Note that Wacom recommends connecting the USB cable directly to your computer, and not to a USB hub attached to your computer.
Contents Index 3-in-1 cable Interface and USB connectors Adapter plug Power adapter Caution Use only the power adapter provided, or an identical adapter, with your Cintiq. Use of an improper power adapter may damage the Cintiq. STEP 2: COMPLETE THE MOBILE MODE SETUP WIZARD 1.
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2. On the test screen, check the calibration by drawing several times on the screen. If you are satisfied with the results, click S to accept the calibration. Click R if you want to repeat the ECALIBRATE calibration for any reason. You can recalibrate at any time from the Wacom Desktop Center. Contents Index...
Top and bottom Rocker Ring buttons: adjusts volume up and down. • Right and left Rocker Ring buttons: adjusts brightness up and down. Center Button: launches a web browser. You can change the function for the Center Button in the Wacom Mobile Center (see Using the Wacom Mobile Center).
USB and power Tablet control defaults Center Button Windows 8: Home Launch web browser. Change Windows 7: Start Center Button function in Wacom Mac OS 10.6: Switch applications Mobile Center Mac OS 10.7 or later: Launchpad Rocker Ring Top: Undo...
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Contents Index Item Desktop Mode Mobile Mode Tablet features Front camera Webcam only Photos and video Rear camera Not supported Photos and video Microphone Webcam only Headphone jack Speaker MicroSD card slot Micro HDMI-out port Not supported Bluetooth Not supported Not supported USB port Storage media, other peripheral...
To disable from the Wacom Desktop Center. it, turn off A in the OTATE On the Mac, the orientation must Wacom Mobile Center. To lock in an be set from the Display orientation, open S on the ETTINGS Preferences pane.
You can also access product support, and product-related web sites. The items on the left side of the Wacom Mobile Center screen allow you to make selections or set options from the associated lists on the right side of the screen.
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Contents Index The following options are available from the Wacom Mobile Center: • SEFUL • F . Launches ASTRO File Manager, which helps you manage your content and files, ILE MANAGEMENT including pictures, music, videos or documents, on your Cintiq and your computer via networking.
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ENTER UTTON Button is to launch the web browser. You can set the function to launch a web browser, the Wacom Mobile Center, ASTRO File Manager, a camera app or custom app available on your system, take a screen shot, or perform other functions.
(battery is below 10%) Sleep Battery status is displayed on the Wacom Desktop Center, the Mobile Center, and on the task bar on the Mobile screen. You will receive notifications if the battery charge falls to a low level. Completely discharging the battery will cause the Cintiq to shut down.
THE WACOM DESKTOP CENTER The Wacom Desktop Center is a utility that lets you select settings for your Cintiq, learn more about how to use it, and connect to related web sites. After the driver for Desktop Mode is installed, you can access the Desktop Center at any time from the Start screen in Windows 8 or the Start menu in Windows 7, or from System Preferences on the Mac.
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Contents Index The following options are available from the Wacom Desktop Center: • . If software updates are available, you will see a notification message. Click on OFTWARE PDATES to view Cintiq driver updates for Desktop Mode. Click on the update you...
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The Wacom Desktop Center screen also shows battery status in the upper right corner of the Wacom Desktop Center screen. It shows whether the battery is charging, the percentage of the charge, and any other notices about the battery.
RASE Important: • Use only the pen that came with your product, or a Wacom accessory pen specified for use with Cintiq. Other pens may not function properly, or may damage the screen. • Do not use felt nibs on your Cintiq, as they could scratch the screen.
Contents Index USING THE PEN The cordless, battery-free pen senses the amount of pressure and tilt you apply to the tip. There are four basic techniques for using the pen: pointing, clicking, double-clicking, and dragging. If you are unfamiliar with using the pen, see the following pages. Holding the pen The multi-touch feature Clicking...
In supported applications the pen eraser works like the eraser on a pencil. In text applications, use the eraser to select text and then lift the eraser from the Cintiq screen to delete the text. Visit the Wacom website to learn about applications that support the eraser. See product information.
Contents Index EXPRESSKEYS, ROCKER RING, AND CENTER BUTTON You can use the ExpressKeys, Rocker Ring and Center Button to perform frequently used functions or keystrokes, or to modify your pen or other input tool properties as you work. The four positions of the Rocker Ring (left, right, top and bottom) can be set and used just like ExpressKeys.
Index THE MULTI-TOUCH FEATURE Your Cintiq Companion Hybrid provides interactive multi-touch functions, which enable you to interact with a computer using only your fingertips on the pen display screen surface. You can use touch on the pen display as you would on any other Mac, Windows or Android device.
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• Although some gestures may be similar, Windows systems use the Windows standard two-finger gestures by default. For a consistent experience across applications, select the U gestures ACOM option in the Wacom Tablet control panel T tab. OUCH PTIONS Contents...
Contents Index CUSTOMIZING MULTI-TOUCH In Desktop Mode, you can use the Wacom Tablet control panel to customize your product for the way you like to use multi-touch. Select the T icon in the T list. Then select an appropriate tab to customize, OUCH and change settings using the available options.
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Contents Index You can create custom touch gestures by selecting the M tab. ESTURES On a Mac: Enable touch by clicking the box. So that you can work in different ways, some functions (such as a right-click) can be performed using different actions or gestures. In Windows: The M tab is visible if ESTURES...
3. Attempt to move the screen cursor by touching your finger in different places on the display screen surface. Touch to select an item. 4. If you are in Desktop Mode, open the Wacom Tablet control panel and click on the A button. In the...
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C you manually make to the color settings will override the color profile settings. Displays Resets Wacom Advanced dialog Display Settings choices to their previous settings. Resizes the image to fill the whole screen. Resizes the image to...
User-specific preferences are supported. After logging on, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user will load the settings for that user. EXPRESS VIEW AND SETTINGS Express View displays the setting of any ExpressKey, Rocker Ring button, or the Center Button. When Express View is enabled and you click any key, you will see the setting for that key appear in the upper left corner of the screen.
CONTROL PANEL OVERVIEW When you are working in Desktop Mode, you can use the Wacom Tablet control panel to customize your Cintiq and your pen. When you open the control panel, an icon for the pen or other input tool is displayed in the T list.
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Contents Index Icons represent your pen display (T ABLET Choose F UNCTIONS , and A settings. PPLICATION customize the ExpressKey and Radial Menu Display settings. Toggle options are available on multiple monitor systems. Choose P customize the pen settings. The icon is Tabs display available after you customizable...
PPLICATION your tool(s). CUSTOMIZING CINTIQ FUNCTIONS To customize the interactive Cintiq, open the Wacom Tablet control panel and select the F icon in UNCTIONS the T list. Select a tab to customize, and change settings using the available options. To customize, make changes to the tab controls. Experiment with different settings to find what works best for you.
This is required to compensate for viewing angle, and to adjust for parallax. Place the Cintiq in its working position, then follow this procedure. 1. Open the Wacom Tablet control panel. If more than one tablet or pen display is...
See the documentation that came with your application for details. To learn more about these and other optional tools that can be used with Cintiq, visit the Wacom web site for your region. You can also learn about applications that currently support the advanced features of these tools, and find out how to order additional pens.
Contents Index ADJUSTING TIP FEEL AND DOUBLE-CLICK To adjust the tip sensitivity of your pen, select the P tab. Customizes the amount of pressure needed to click, draw, or ink. To create broad brush strokes or to click with a light touch, use a S tip setting.
Contents Index ADJUSTING ERASER FEEL To adjust the eraser sensitivity of your pen, select the E tab. RASER function Select the to perform when using the eraser. Customizes the amount of pressure needed to erase. further customize Click to the eraser sensitivity. With your screen cursor positioned over an empty area of the control panel, press down on the Cintiq’s screen with your pen eraser.
Contents Index CUSTOMIZING PEN BUTTONS Select the P tab to change the functions assigned to the side switches and tip of your pen. Drag to increase or decrease T . Test the new setting in an ENSITIVITY application that supports tilt. The tilt setting applies to both the tip and eraser.
The tilt setting applies to both the tip and eraser of your tool. Tilt is direction sensitive and can be used in some applications to control brush orientation or other characteristics. Visit the Wacom website to learn about applications that currently support tilt. Contents Index...
Contents Index CUSTOMIZING THE EXPRESSKEYS To customize the ExpressKeys, select the E tab. Each key can be customized to perform a XPRESS Display Toggle, modifier, keystroke, or other function. The default ExpressKey settings are shown below. function Choose a to perform when the key is pressed.
Screen Key panels or Screen Touch Strip panels with your preferred functions for use with a particular task or application. The Pin icon will keep the key or touch strip open on the screen. The Wacom Control Panel icon will open the On-Screen Controls tab in the Control Panel.
CREATING SCREEN KEYS OR SCREEN TOUCH STRIPS To create a new Screen Key panel or Screen Touch Strip panel: 1. Select the Functions icon from the Tools list in the Wacom Control Panel, and then the On-Screen Controls tab. Panel icons...
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Index The default layout for a Screen Touch Strip panel is a 4 x 2 strip with a default function of A CROLL Wacom Control Panel icon opens Control Panel to On-Screen Controls tab Pin icon keeps key panel or...
Contents Index CUSTOMIZING SCREEN KEYS OR SCREEN TOUCH STRIPS To customize a Screen Key panel: 1. Select the name of the panel in the P list. ANELS 2. Select the functions for each of the keys from the dropdown menus under S CREEN SSIGNMENTS Each key will display the function you assign to it.
Contents Index USING SCREEN KEYS OR SCREEN TOUCH STRIPS All Screen Key and Screen Touch Strip actions can be performed using your pen, finger, or mouse.To access an on-screen control, press the associated ExpressKey or Rocker Ring button. To use the Screen Key: Press the key for the desired function.
Customize the Cintiq for the way you like to work. When you are working in Desktop Mode you can simply use the Wacom Tablet control panel to change the button function that is assigned to a pen tool button, ExpressKey, or Radial Menu setting. Button function options may vary, depending on your Cintiq model.
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Contents Index FUNCTION NAME DESCRIPTION Enables you to simulate keystrokes. Select this option to display the D EYSTROKE EFINE dialog box. EYSTROKE Enter a keystroke or keystroke combination in the K entry box. Keystroke combinations can include letters, numbers, function keys (such as F3) and modifier keys (such as S , or C for Windows, or...
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Contents Index FUNCTION NAME DESCRIPTION Radial Menu Displays the on your screen. Each level of the hierarchical menu ADIAL consists of eight menu slices which may contain various features and options to choose from. Simulates the B command in browser applications. Simulates the F command in browser applications.
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Contents Index FUNCTION NAME DESCRIPTION Opens a dialog box where you can select a specific application, file, or script to launch. Click B ... to locate an ROWSE application, file, or script to launch. The selection you make appears in the N box.
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Cintiq and your other displays. This is like using the Cintiq as a standard Wacom Tablet, where the screen cursor can be moved across the entire desktop or additional displays. Contents...
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The mouse mode settings are independent of system settings. Changes you make to these settings in the Wacom Tablet control panel do not affect similar system settings. However, changes made to similar system settings may affect your pen display settings.
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Click on any section of the diagram to change the settings or to open the appropriate Wacom Tablet control panel tab to adjust the settings. Dismiss the diagram by again pressing the ExpressKey or other tool button to which this function is assigned, or by clicking anywhere outside of the diagram.
• To make a selection without closing the Radial Menu, hold down the button that opens the Radial Menu. In the Wacom Tablet control panel, use the R tab to customize the available Radial Menu ADIAL functions.
Cintiq and your other displays. For example, the Cintiq can be used as a pen display where the cursor is positioned at the pen tip location, or toggled for use as a standard Wacom Tablet where the cursor can be moved across the entire desktop of any display on your system.
Contents Index APPLICATION-SPECIFIC SETTINGS You can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another. The A list enables PPLICATION you to add an individual application to the list and then customize your tool settings for that application.
Contents Index CREATING AN APPLICATION-SPECIFIC SETTING First choose the product and input tool for which you want to create an application-specific setting. Click on the A list [ + ] button. PPLICATION Choose a method to select an application: • Open the application for which you want to create custom settings, and then select that application from the C URRENTLY...
WORKING WITH MULTIPLE TOOLS The Wacom Tablet control panel is designed to help you customize and keep track of the settings for your Cintiq tools. The tool you use to open the control panel is automatically selected, and the appropriate tabs for that tool are displayed.
5. Try Testing the Cintiq in Desktop Mode. 6. If you have tried the suggestions in this manual and still cannot resolve the problem, contact Wacom for support. See Support options for information on where to obtain support for your region.
If you are still having problems, you may have a defective pen or Cintiq. After testing, use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom settings you may originally have been using. Contents...
The pen will be added back to the T list with its default settings. • Open the Wacom Tablet control panel and click on the A button. In the dialog box that appears, BOUT click D ..
LOSE Important: Some applications can override and control the ExpressKey or Rocker Ring functions. Consider closing any open applications except the Wacom Tablet control panel when testing the ExpressKeys or Rocker Ring. For details, see using applications integrated for tablet control.
No display. • Verify that the AC power cable is connected, and that the Cintiq is turned on. • In the Wacom Display Settings dialog, adjust the contrast and brightness controls, or choose A and then F DVANCED ACTORY ESET to return the Cintiq to its original settings.
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Color quality is inaccurate. • In the Wacom Display Settings dialog, choose A and then DVANCED to return the display to its original settings. ACTORY ESET •...
Verify that your application supports pressure sensitivity. Clicking is difficult. Open the Wacom Tablet control panel and go to the P tab and set a lighter T The pen selects everything or Open the Wacom Tablet control panel and go to the P tab.Move the...
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(0.2 inch) of the Cintiq active area. Do this without pressing down on the pen tip. • In the Wacom Tablet control panel, verify that the side switch is set to the proper function you are expecting to occur for the application and tool you are using.
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• If you are using application-specific settings, be sure you have than what is set in the Wacom updated the settings for the application you are working with. Tablet control panel. The ExpressKeys, Rocker Check to be sure that Cintiq is correctly configured for your preferred Ring or Center Button do not handedness.
Contents Index WINDOWS-SPECIFIC PROBLEMS You suspect the Cintiq Use the Wacom Tablet Preference File Utility to work with preferences: preferences may be • Close any open applications. corrupted, or want to make • Click the icon and select A certain that all settings are at...
If this does not help, contact Wacom for support. See Support options. You suspect the Cintiq Use the Wacom Tablet Utility to work with preferences. Close any open preferences may be applications. Open the main A folder. Then open the...
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YSTEM REFERENCES handwriting recognition. 4. Test the Ink function using your Cintiq and Wacom pen. If this procedure does not resolve your problem with Ink, contact Apple Support for further assistance. Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third party software application.
You can also contact the Support Center by visiting the Wacom website for your region and completing an Email Inquiry form. SERVICE AND REPAIR If you have a problem with your Cintiq and have not been able to resolve it, please contact Wacom Support. See Support options.
Can I have the Cintiq and a mouse connected to my computer at the same time? Yes. You can use your system mouse in conjunction with your Wacom product. Only one device at a time can control the screen cursor. You can change back and forth between your Cintiq input tools and a system mouse at your convenience.
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Can I use older Wacom input tools with the Cintiq? Pens and accessories are generally specific to the product model they come with, so they may not be interchangeable. Visit the Wacom website for your region and check the Support and Cintiq product pages for details.
Contents Index CARE AND MAINTENANCE This section provides tips for the care and maintenance of the Cintiq. Caring for the Cintiq Replacing the pen nib CARING FOR THE CINTIQ Keep pens and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause excessive wear to the screen surface.
Contents Index REPLACING THE PEN NIB To protect your Cintiq from damage and for best performance, periodically replace your pen nibs. Important: Replace the pen nib before or when it looks like this:. The pen nib (tip) will wear with normal use. Excessive pressure will cause it to wear more quickly.
Product information Ordering parts and accessories UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wacom driver software and the Cintiq from your system. Important: When you remove the Wacom driver software, your Cintiq will no longer operate with full tablet functionality but will continue to function as a mouse device.
Contents Index MANAGING PREFERENCES Windows 8: From the Windows 8 Start screen, click the W tile. If you ACOM ABLET REFERENCE TILITY are using Windows 8 Classic Desktop, press the Windows key on your keyboard, or select the Windows icon in the Charms bar, to access the Start screen. Windows 7: 1.
Index INSTALLING MULTIPLE TABLETS In Desktop Mode, any Cintiq or tablet that has been detected on your system will appear as an icon within the Wacom Tablet control panel T list. ABLET Select a pen display or tablet icon for which to customize tool and application settings.
An integrated application will control the ExpressKeys, Rocker Ring or Center Button only when that application is active and in the foreground. When you close the application or select a new application pane to work in, your Wacom Tablet control panel settings are returned to their previous state. •...
Some software developers may create custom settings files which are specifically designed to provide optimum performance when using your Wacom product with their applications. • Visit the Wacom website for your region to choose from a variety of custom settings files that may be available for your product. •...
The Tablet PC Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Wacom pen. To change your display settings for the Tablet PC Input Panel: 1. Open the Tablet PC Input Panel.
Photoshop. PRODUCT INFORMATION To learn more about your Cintiq, visit the Wacom website for your region. You can also discover which software applications are currently tablet enhanced to support the pressure sensitivity and other special functionality of your Cintiq by searching software applications.
To obtain technical support or Warranty service within Southeast Asia, Oceania and Taiwan, please contact Wacom Support Service. Phone numbers can be found here: http://www.wacom.asia/customer-care. Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please contact in writing: IN NORTH AND SOUTH AMERICA CONTACT:...
Contents Index ORDERING PARTS AND ACCESSORIES For a list of available parts and accessories, visit the Wacom website for your region. You can also do the following: • In the USA or Canada, call 1.888.884.1870 (toll-free) or visit Wacom’s website at http://direct.wacom.com (USA only).
Journal includes a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser end of your Wacom pen. Additionally, your handwritten content is searchable within Journal.
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Pixel. The smallest unit of measure on your screen. Pressure sensitive. A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied. This is used to create natural-looking pen, brush, and eraser strokes in applications that are pressure sensitive.
INDEX About the manual pen display functions Accessories Radial Menu ordering Rocker Ring and Center Button Adding a new tool Rocker ring and Center Button Applications, integrated for tablet control tilt sensitivity Application-specific settings tool buttons changing settings Desktop Mode creating Digital ink, capabilities in Windows removing...
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Windows-specific problems Pen display Uninstalling calibrating Using customizing functions multi-touch Pen nib, replacing Pens, optional Wacom Desktop Center Positioning, with pen Wacom display settings Preferences, managing Wacom Mobile Center Pressure sensitivity, working with Warranty Product information Windows-specific problems, troubleshooting Radial Menu...
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