Seagate GoFlex Satellite User Manual
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Seagate GoFlex Satellite User Manual

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GoFlex Satellite™ User Guide

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  • Page 1 GoFlex Satellite™ User Guide...
  • Page 2 © 2011 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, FreeAgent, GoFlex and GoFlex Satellite are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. iPod, iPad, iPhone, Time Machine, Safari and Mac are trademarks or registered trademarks of Apple Computer, Inc.
  • Page 3 The firmware setting is not accessible by the end user. Note to US model owner: To comply with US FCC regulation, the country selection function has been completely removed from all US models. The above function is for non-US models only. GoFlex Satellite™ User Guide...
  • Page 4 20 cm de distance entre la source de rayonnement et votre corps. Battery Safety This product contains a lithium-ion battery that must be disposed of properly. See www.seagate.com/support/goflexsatellite for information about recycling and proper disposal. Please follow the battery safety items below: •...
  • Page 5 Secondary cells and batteries give their best performance when they are operated at normal room temperature (20°C+5 °C). • Retain the original product literature for future reference. • Use only the cell or battery in the application for which it was intended. • Dispose of properly. GoFlex Satellite™ User Guide...
  • Page 6 GoFlex Satellite™ User Guide...

  • Page 7: Table Of Contents

    GoFlex Media™ app at a Glance ....... . . 5 About GoFlex Satellite™ Wi-Fi Security ......6 2.
  • Page 8 Resetting the GoFlex Satellite™ Device ......31 Managing the GoFlex Satellite™ Device ......31 Deleting Content From GoFlex Satellite™...

  • Page 9: Introduction

    A single user can enjoy up to five hours of continuous play at home or on the road—without the clutter of cables and wires. GoFlex Satellite can serve up the same or unique content to three wireless-enabled devices at the same time, allowing each user to enjoy his or her own experience.

  • Page 10: System Requirements

    1. Introduction System Requirements device. To view the video, connect the GoFlex Satellite device to your computer and locate the video titled “Getting Started.” Note: Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will vary based on various factors including file size, file format, features, and application software.

  • Page 11: Getting To Know The Goflex Satellite™ Device

    Power button: Press to turn on the GoFlex Satellite device. If a problem occurs with your GoFlex Satellite, press and hold the button for 15 seconds to reset the device. The lights on the GoFlex Satellite device change color and flash to indicate the status of the drive’s power, battery charge and Wi-Fi status.
  • Page 12 The USB 3.0 adapter activity lights illuminate when the GoFlex Satellite device is connected to your computer along with the detachable USB 3.0 cable. The lights blink when you are copying files to and from the GoFlex Satellite drive, and turn off when it is safe to disconnect GoFlex Satellite from your computer.

  • Page 13: Goflex Media™ App At A Glance

    The GoFlex Media™ app, specifically for iOS devices, categorizes the digital media files you copy to GoFlex Satellite. All of your videos, photos, music and documents are available within the app for easy playback and viewing. The GoFlex Media app is available for free from the ®...

  • Page 14: About Goflex Satellite™ Wi-Fi Security

    (up to 45 meters/147 feet). If you use GoFlex Satellite for backup as well, be aware that your files are visible to any device that connects to your GoFlex Satellite. You can set a password to restrict access to GoFlex Satellite, but you may not want to use GoFlex Satellite to store your important information.

  • Page 15: Setting Up The Goflex Satellite™ Device

    Before You Begin 2. Setting up the GoFlex Satellite™ Device Setting up the GoFlex Satellite™ device is easy. This chapter explains each step of the installation process in more detail than what is shown in the Quick Start Guide. Note: If you have already completed the installation process, you may skip to Chapter 3 “Using the...

  • Page 16: Step 1: Connecting Goflex Satellite™ To Your Computer

    USB 3.0 port, you can connect the cable to a USB 2.0 port. Remove the plastic cover from the end of the GoFlex Satellite drive to expose the connector. Connect the USB 3.0 adapter and cable to the GoFlex Satellite device and to a USB port on your computer.

  • Page 17: Installing Seagate Media Sync™ Software

    The Seagate Media Sync software allows you to automatically synchronize all of your media files with the GoFlex Satellite drive, or only those supported by an iOS device. This software can be used by computers running Windows or Mac operating systems.

  • Page 18: Step 3: Installing The Goflex Media™ App

    The GoFlex Media™ app, a free application specifically for iOS devices, categorizes the digital media files you copy to the GoFlex Satellite device. All of your videos, photos, music and documents are available within the app for easy playback and viewing on your iOS device.
  • Page 19 For safety purposes, the drive stops charging after four hours. If you plan travel with GoFlex Satellite, be sure to take the power adapter and/or car charger and the USB power cable with you. The power adapter will also charge your iOS device.

  • Page 20: Using The Goflex Satellite™ Device

    3. Using the GoFlex Satellite™ Device Now that the GoFlex Satellite™ device is set up, you are ready to copy your media files and start enjoying your content. This chapter explains how to copy content to the drive, connect to your GoFlex Satellite device’s wireless signal, and how to stream using the GoFlex Media™...

  • Page 21: Copying Files To Goflex Satellite™ Using Drag And Drop

    Navigate to the drive from your computer. Drag and drop the digital media files that you want play or view to the GoFlex Satellite drive. Place the files at the top level of the drive. You do not need to create folders for your files. The GoFlex Media app will categorize your files for easy playback.
  • Page 22 Connect the USB 3.0 adapter and cable to the GoFlex Satellite drive and to your computer. Make sure that the drive appears in the left panel of the Seagate Media Sync window. If more than one drive is connected to your computer, select the appropriate drive for synchronization.

  • Page 23: Using Automatic Sync

    Automatic Sync feature. Copying Files Using a Windows Computer Connect the USB 3.0 adapter and cable to the GoFlex Satellite drive and to your computer. Start the Seagate Media Sync program. Make sure that the GoFlex Satellite drive appears in the My Drives window.

  • Page 24: Powering On The Goflex Satellite™ Device

    Press the Power button on the side of the GoFlex Satellite device. The Wi-Fi LED and the power LED turn on. The Wi-Fi LED blinks green as GoFlex Satellite starts up. Startup takes about 40 seconds. The LED blinks blue when the drive has completed startup, indicating it is broadcasting and ready to be accessed wirelessly.

  • Page 25: Connecting To The Goflex Satellite™ Wireless Signal

    If the power LED is red, GoFlex Satellite has a maximum of 50 minutes of battery life. If you plan to use the device right away, it is recommended that you charge the drive until the power LED turns green.
  • Page 26 3. Using the GoFlex Satellite™ Device Connecting to the GoFlex Satellite™ Wireless Signal Wait for the wireless network list to update and then select GoFlex Satellite from the list of networks. Press the Home button on your iOS device. Tap the GoFlex Media app to open the application.

  • Page 27: Connecting To The Goflex Satellite Signal From An Android Tablet

    The GoFlex Satellite main page displays. Connecting to the GoFlex Satellite Signal from an Android Tablet Turn on the GoFlex Satellite device by pressing the power button. Wait for the Wi-Fi LED to blink blue, indicating it is ready to be accessed wirelessly.

  • Page 28: Connecting To The Goflex Satellite Signal From A Computer

    You can stream your content from GoFlex Satellite without using the GoFlex Media app by using a Web browser. Turn on the GoFlex Satellite device by pressing the power button. Wait for the Wi-Fi LED to blink blue, indicating it is ready to be accessed wirelessly.
  • Page 29 A full length move may take several minutes to load. Your device’s media player my be limited to playing only certain video formats. If a video that you copied to the GoFlex Satellite device does not play, it may be in a format not supported by your media player.

  • Page 30: Playing Music

    Follow these steps to play music that you have copied to the GoFlex Satellite device. Make sure that GoFlex Satellite is powered on and your device is connected to the GoFlex Satellite signal. See “Connecting to the GoFlex Satellite™ Wireless Signal” on page 17.

  • Page 31: Viewing Photos

    Follow these steps to view photos that you have copied to the GoFlex Satellite device. Make sure that GoFlex Satellite is powered on and your device is connected to the GoFlex Satellite signal. See “Connecting to the GoFlex Satellite™ Wireless Signal” on page 17.
  • Page 32 3. Using the GoFlex Satellite™ Device Viewing and Playing Your Media Select the Photos tab on the GoFlex Satellite Home screen. Figure 12: Photos Screen • To view one photo, select the photo. • To view multiple photos, tap the Edit button (app only), select the photos you want to view and then select the Play button.

  • Page 33: Viewing Documents

    Follow these steps to view documents that you have copied to the GoFlex Satellite device. Make sure that GoFlex Satellite is powered on and your device is connected to the GoFlex Satellite signal. See “Connecting to the GoFlex Satellite™ Wireless Signal” on page 17.

  • Page 34: Changing How Files Are Arranged In The App

    Viewing and Playing Your Media Viewing Content in Folders (GoFlex Media app only) The Folder View provides another way to view your content stored on the GoFlex Satellite device, showing your files and folders in their original structure from your computer. If you prefer to access your files from this view, the same playback controls are available to you.

  • Page 35: Searching For Files On The Goflex Satellite Drive

    Searching for Files on the GoFlex Satellite Drive If you have a lot of files stored on your GoFlex Satellite device, finding one in particular is easy. Use the search tool located at the top of all screens to find any file on the drive.

  • Page 36: Managing The Goflex Satellite™ Device

    GoFlex Satellite™ Settings and Preferences 4. Managing the GoFlex Satellite™ Device Once your GoFlex Satellite™ device has been set up, you may want to adjust its settings, upgrade its software (when available), create a password and more. This chapter explains these and other features.

  • Page 37: Restarting The Goflex Satellite™ Device

    17. Shutting Down the GoFlex Satellite™ Device Turning off the GoFlex Satellite device can be completed in one of two ways: by pressing the Power button or from the GoFlex Satellite Settings screen. When you turn off GoFlex Satellite it stops wirelessly broadcasting.

  • Page 38: Updating Goflex Satellite™ Software

    Using a paperclip, press and release the factory defaults button. The factory defaults button is located on the bottom of the GoFlex Satellite device, as shown in Figure 2 on page 4. The Satellite Name is changed back to “GoFlex Satellite” and any password you may have set is erased.

  • Page 39: Disconnecting From The Goflex Satellite™ Signal

    Managing the GoFlex Satellite™ Device Disconnecting From the GoFlex Satellite™ Signal The GoFlex Satellite device can be accessed by three different devices at once. If a fourth device attempts to connect, it is blocked. The user will see a message that their device is unable to join the “GoFlex Satellite”...

  • Page 40: Safely Removing The Goflex Satellite™ Drive From Your Computer

    To avoid losing data or damaging your files, always follow these instructions to safely remove the GoFlex Satellite device from your computer: Make sure that no files on GoFlex Satellite are open or in the process of being saved or copied to the drive.

  • Page 41: Using The Media Sync Settings

    See "Using the My Drives Window" for more information. Using the Media Sync Settings See “Copying Files to GoFlex Satellite™ Using Seagate Media Sync™” on page 13 for details. Using the My Drives Window In the My Drives window, you first select your drive and then the feature you want to use with it.

  • Page 42: Managing Drive Settings

    • To get help, click the help icon. If you’re not able to find the answer to your question, click Customer Support to go to Seagate’s Support Web site. Note: All NTFS- and FAT32-formatted USB external drives are automatically detected and listed in the My Drives window.

  • Page 43: Testing Your Drive

    A progress bar indicates the progress of the test. When the test is complete, the results are displayed. If the diagnostic encounters an error during testing, the serial number of the bad device is displayed with instructions to contact Seagate for service and support. Click Close to return to Settings. Adjusting Drive Lights The Drive Lights feature allows you to control the lights on your drive.

  • Page 44: Updating Your Software

    In the Settings window, click Change Seagate Advisor Setting. The Change Seagate Advisor Setting window opens. Show Seagate Advisor messages is selected by default. To turn off Seagate Advisor pop-up messages in your system tray, deselect Show Seagate Advisor messages. Note: Turning off Seagate Advisor system tray popup messages does not turn off Software Update Notification popup messages.

  • Page 45: Viewing Drive Information

    4. Managing the GoFlex Satellite™ Device Managing Drive Settings Viewing Drive Information The Drive Information feature provides the following information about your drive: • Serial number: The serial number of your drive. • Firmware: The version of firmware used by your drive.

  • Page 46: Troubleshooting

    This scanning process may take a little time if you copy a large amount of data. If you recently copied content to the GoFlex Satellite drive and you don’t see your files: “Pull up” the screen or click the refresh icon to refresh the files within the GoFlex Media™ app, or click the refresh button to update the page you are viewing from a browser.
  • Page 47 There are ways to convert video files to different formats so they can be played on your device. If you have files that you want to play from the GoFlex Satellite device that are incompatible with your device, you may want to transcode the files before copying them to the drive.

  • Page 48: Finding More Help

    The GoFlex Satellite device beeps when I plug it in to my computer The GoFlex Satellite device is low on battery power. Connect the GoFlex Satellite device to a power outlet using the included USB to DC power cable and the USB wall adapter to charge the device.

  • Page 49: Index

    Windows using Media Sync 15 copying using drag and drop 13 about GoFlex Satellite 1 copying using Media Sync 13 activity lights 4 deleting from GoFlex Satellite 31 downloading to GoFlex Satellite 27 loading onto drive 12 battery rearranging 26...
  • Page 50 31 about 6 Media Sync main window 33 select all 6 updating software 36 Settings 6 using My Drives 33 shutting down GoFlex Satellite 29 media, playing 20 software music downloading 9 playing 22 installing 8 playing all 23...
  • Page 51 20 playing in browser 21 standby mode 40 system requirements 2 Wi-Fi LED 3 about the colors 3 testing drives 35 troubleshooting 38 Wi-Fi range 2 wireless signal, connecting to 17 USM adapter, activity lights 4 GoFlex Satellite™ User Guide...

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