Troubleshooting - Jura GIGA X7 Instructions For Use Manual

7 Troubleshooting

Problem
Insufficient foam is
produced when the milk
is frothed, or milk sprays
from the dual spout.
Coffee only comes out in
drips when it is being
prepared.
'Fill bean container.'
not displayed although
the bean container is
empty.
Preparation stops, 'Fill
bean container.' is briefly
displayed although the
bean container has been
filled.
'Empty drip tray.' is
always displayed.
'Fill water tank.' is
displayed although the
water tank is full.
'Error 2' is displayed.
Cause/Result
The dual spout is dirty.
Coffee or ground coffee has
been ground too finely and
is blocking the system.
The same filter cartridge
may have been used
several times or the water
hardness set incorrectly in
the programming mode.
is The bean monitor is dirty.
The sliding catch for the
bean container has not
been pulled out or has not
been pulled out completely.
The metal contacts of the
drip tray are dirty or wet.
The water tank float is
trapped.
If the machine was exposed
to the cold for a long
period of time, heating is
disabled for safety reasons.
Action
T Rinse and clean the dual spout (see
Chapter 5 'Maintenance – Cleaning the
milk system').
T Put the grinder on a coarser setting or
use coarser ground coffee (see Chapter 4
'Permanent settings in programming
mode – Setting the consistency of
grind').
T Perform descaling (see Chapter 5
'Maintenance – Descaling the
machine').
T Clean the bean container (see
Chapter 5 'Maintenance – Cleaning the
bean container').
T Open the service cover on the back of
the machine and pull the sliding catch
all the way out (see Chapter 5 'Mainte-
nance – Cleaning the bean container').
T Clean and dry the metal contacts on
the back of the drip tray.
T Descale the water tank (see Chapter 5
'Maintenance – Descaling the water
tank').
T Warm the machine at room tempera-
ture.
7 Troubleshooting
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