Factory Reset - NETGEAR Stora User Manual

Factory Reset

A factory reset clears all user names and passwords, resets the Stora to be a DHCP client,
and allows you to rerun the Setup software.
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To reset to factory default settings:
1. Turn off your Stora, then turn it on and wait 10 seconds.
2. Using a straightened paper clip, press and hold the Reset button while the booting process
continues, at least 30 seconds.
The blue LED blinks approximately once every 5 seconds during this period.
3. Release the Reset button after 6 sets of blinks.
The power LED turns off and the disk LEDs turn orange.
The device requests a DHCP lease and attempts to acquire an IP address.
• If an IP address is acquired, the disk 2 LED also turns orange for 1 second.
• If no IP address is assigned, the following pattern shows on the LEDs, and the
recovery mechanism stops:
- The power LED turns off.
- Disk 1 and disk 2 LEDs blink together 3 times.
- All of the LEDs turn off
If your Stora cannot acquire an IP address, try running the factory reset
process a second time. If that fails, contact NETGEAR technical support.
After the Stora acquires an IP address, the reset process begins. During the process, the
LEDs behave as follows:
• The power LED turns off.
• Disk 1 and disk 2 LEDs turn on and off in turns.
The reset takes approximately 4 to 5 minutes with a fast network connection.
After the factory reset is complete, the LEDs behave as follows:
• Reset successful. All LEDs turn on for 5 seconds, and then the device reboots
normally.
• Reset unsuccessful. Both disk LEDs blink simultaneously, and the recovery
mechanism stops.
In the case of a failed reset, power down the unit and try to reboot it. If it boots
successfully, try running the Setup software. If it does not boot successfully, contact
NETGEAR technical support.
NETGEAR Stora
Installation
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