NETGEAR DGND4000 User Manual
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NETGEAR DGND4000 User Manual

N750 wireless dual band gigabit dsl modem router—premium edition
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350 East Plumeria Drive
San Jose, CA 95134
USA
November 2012
202-11047-01
v1.0
N750 Wireless Dual Band
Gigabit DSL Modem
Router—Premium Edition
DGND4000
User M anua l

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Summary of Contents for NETGEAR DGND4000

  • Page 1 N750 Wireless Dual Band Gigabit DSL Modem Router—Premium Edition DGND4000 User M anua l 350 East Plumeria Drive San Jose, CA 95134 November 2012 202-11047-01 v1.0...
  • Page 2 NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. Other brand and product names are registered trademarks or trademarks of their respective...

  • Page 3: Table Of Contents

    NETGEAR genie Setup ........
  • Page 4 NETGEAR genie App......... 40 NETGEAR genie Mobile App ....... . . 41 Chapter 4 NETGEAR genie ADVANCED Home Setup Wizard .
  • Page 5 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Chapter 8 Administration Upgrade the Wireless Modem Router Firmware ....86 View Wireless Modem Router Status ......87 Router Information .
  • Page 6 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 VPN Policies..........131 Add or Edit an Auto VPN Policy .

  • Page 7: Chapter 1 Hardware Setup

    G et to k now you r wireles s router The NETGEAR N750 Wireless Dual Band Gigabit DSL Modem Router—Premium Edition DGND4000 offers maximum-performance wireless speeds of up to 450 Mbps needed for demanding applications, such as large file transfers, streaming HD video, and multiplayer gaming.
  • Page 8 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • Compatibility. Compatible with all major ADSL Internet service providers (ISPs). Product Specifications Package Contents • N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • Ethernet cable • Phone cable and filter •...
  • Page 9 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • Wi-Fi Protected Access® (WPA/WPA2-PSK) and WEP • Double firewall protection (SPI and NAT firewall) • Denial of service (DoS) attack prevention Ease of Use • Easy installation. Connect to computer and open your browser to install •...
  • Page 10 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • Hardware Features • Position Your Wireless Router • ADSL Microfilters • Cable Your N750 Wireless Modem Router • Verify the Cabling Hardware Setup...

  • Page 11: Unpack Your New Router

    • Installation guide with cabling and router setup instructions If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair.

  • Page 12: Hardware Features

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel.

  • Page 13: Back Panel

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Back Panel The back panel has the Power On/Off button and port connections shown in the figure: 1. ADSL line 2. USB port 3. Gigabit Ethernet LAN ports 4. Gigabit Ethernet WAN port for connecting to external cable or fiber modem 5.

  • Page 14: Front Panel

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Note: You can use either the ADSL or Gigabit Ethernet port for WAN connectivity. AC power adapter input Power On/Off button Front Panel The wireless modem router front panel has the 10 status LEDs, icons, and ports shown in the figure.
  • Page 15 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Table 1. WPS button and LED Icon LED Activity Description Solid green Indicates that wireless security has been enabled. Blinking green WPS-capable device is connecting to the device. WPS is not enabled. For information about the use of this button, see...
  • Page 16 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Table 5. DSL LED Icon LED Activity Description Solid green You have an ADSL connection. In technical terms, the ADSL port is synchronized with an ISP’s network-access device. Blinking green Indicates that the wireless modem router is negotiating the best possible speed on the ADSL line.

  • Page 17: Position Your Wireless Router

    Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. Note: The DGND4000 should be put in a vertical position only. Hardware Setup...

  • Page 18: Adsl Microfilters

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Also be aware that when you use multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is five channels (for example, use Channels 1 and 6, or 6 and 11).

  • Page 19: Two-Line Adsl Microfilter (Included)

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Two-Line ADSL Microfilter (Included) Use an ADSL microfilter with a built-in splitter when there is a single wall outlet that provides connectivity for both the wireless modem router and your telephone equipment. Plug the ADSL microfilter into the wall outlet, plug your phone equipment into the jack labeled Phone, and plug the wireless modem router into the jack labeled ADSL.

  • Page 20: Verify The Cabling

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 The installation guide that came in the box has a cabling diagram on the second page. Step 2: Connect to ADSL Cable your computer. if connecting directly Phone cable to a DSL line.

  • Page 21: Chapter 2 Get Started With Netgear Genie

    Con n e ct to the wireles s mo d em router This chapter explains how to use NETGEAR genie to set up your wireless modem router after you complete cabling as described in the installation guide and in the previous chapter in this book.

  • Page 22: Prepare To Set Up The Wireless Modem Router

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Prepare to Set Up the Wireless Modem Router You can set up your wireless modem router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your wireless modem router manually.

  • Page 23: Netgear Genie Setup

    NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the wireless modem router because it automates many of the steps and verifies that those steps have been successfully completed.

  • Page 24: Use Netgear Genie After Installation

    When you first set up your wireless modem router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the wireless modem router. You can use NETGEAR genie again if you want to view or change settings for the wireless modem router.

  • Page 25: Wireless Modem Router Dashboard (Basic Home Screen)

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 CAUTION: Do not try to go online, turn off the wireless modem router, shut down the computer, or do anything else to the wireless modem router until the wireless modem router finishes restarting and the Power LED has stopped blinking for several seconds.

  • Page 26: Add Wireless Devices Or Computers To Your Network

    Settings. Using this tab requires a solid understanding of networking concepts. • Help & Support. Go to the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection. Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network.
  • Page 27 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Within 2 minutes, press the WPS button on your wireless device, or follow the WPS instructions that came with the device. The device is now connected to your wireless modem router.

  • Page 28: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie BASIC Settings You r I nternet c on n e ct ion a nd n et work This chapter explains the features available from the NETGEAR genie BASIC Home screen, shown in the following figure: This chapter contains the following sections: •...

  • Page 29: Internet Basic Settings

    Enter the settings for the IP address and DNS server. The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 10, Troubleshooting.
  • Page 30 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • Domain Name (If required). Enter the domain name provided by your ISP. These fields display when your ISP requires a login: • Internet Service Provider Encapsulation. ISP types. The choices are PPPoE or PPPoA.

  • Page 31: Attached Devices

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Attached Devices You can view all computers or devices that are currently connected to your network here. From the BASIC Home screen, select Attached Devices to display the following screen: Wired devices are connected to the wireless modem router with Ethernet cables. Wireless devices have joined the wireless network.

  • Page 32: Parental Controls

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Parental Controls The first time you select Parental Controls from the BASIC Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays:...

  • Page 33: Readyshare Usb Storage And Printer

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 ReadySHARE USB Storage and Printer You can view information about a USB storage device that is connected to the wireless modem router’s USB port here. USB Storage (Basic Settings) From the BASIC Home screen, select ReadySHARE to display the USB Storage (Basic...

  • Page 34: Readyshare Printer

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • Safely Remove a USB Device. Click to safely remove the USB device attached to your wireless modem router. You can click Refresh to update this screen. For more information about USB storage, see Chapter 5, USB Storage.
  • Page 35 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the wireless modem router.

  • Page 36: Wireless Settings Screen Fields

    (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this. Channel. This setting is the wireless channel used by the gateway. Enter a value from 1 through 13.

  • Page 37: Change Wpa Security Option And Passphrase

    The Security Options section of the Wireless Setup screen lets you change the security option and passphrase. NETGEAR recommends that you do not change the security option or passphrase, but if you want to change these settings, this section explains how.

  • Page 38: Guest Networks

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Guest Networks Adding a guest network allows visitors at your home to use the Internet without using your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.

  • Page 39: Guest Network Wireless Security Options

    It is also possible to set up a guest network without wireless security. NETGEAR does not recommend using no security on a wireless network. Wi-Fi Protected Access (WPA) encryption is built into all hardware that has the Wi-Fi-certified seal.

  • Page 40: Netgear Genie App

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 WPA2-PSK is stronger than WPA. It is advertised to be indecipherable due to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets higher speed because it is implemented through hardware, while WPA-PSK is implemented through software.

  • Page 41: Netgear Genie Mobile App

     To install the genie mobile app: Using your mobile device, navigate to the Apple AppStore or Google Play for Android, and search for NETGEAR genie. You can use the following QR codes to speed up this process: iPad app...

  • Page 42: Chapter 4 Netgear Genie Advanced Home

    Sp e cif y custom set t ings The ADVANCED screens are for advanced users who want to specify custom settings. This chapter explains the features available from the NETGEAR genie ADVANCED Home screen, shown in the following figure: This screen is also displayed through the Administration menu.

  • Page 43: Setup Wizard

    Settings. Setup Wizard The NETGEAR genie installation process is launched the first time you set up the wireless modem router. After setting up the wireless modem router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the genie.
  • Page 44 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. The following screen displays: NETGEAR genie ADVANCED Home...

  • Page 45: Wps Wizard

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device, you have to either press its WPS button or locate its WPS PIN.

  • Page 46: Vpn Wizard

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • To use the PIN method, select the PIN Number radio button, enter the client security PIN, and click Next. Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password.
  • Page 47 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Click Next. The following screen displays: Enter the requested information: • Connection name. Enter an appropriate name for the connection. This name is not supplied to the remote VPN endpoint. Rather, it is used to help you manage the VPN settings.

  • Page 48: Setup Menu

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Click Next. The following screen displays: This screen shows the summary of the Wizard configuration with a link to view the VPNC recommended parameters (click here to view the VPNC-recommended parameters).

  • Page 49: Adsl Setup

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 ADSL Setup The ADSL Settings screen lets you configure the multiplexing method and virtual circuit of your ADSL connection. The default parameters should be correct to match the system used by your ISP. Select ADVANCED > Setup > ADSL Settings to view the following screen: •...

  • Page 50: Wan Setup

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the wireless modem router to respond to a ping on the WAN (Internet) port.

  • Page 51: Default Dmz Server

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. Leave MTU unchanged unless one of...
  • Page 52 • You have problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications might require an MTU change: A secure website that does not open, or displays only part of a web page...

  • Page 53: Lan Setup

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The wireless modem router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 54: Lan Setup Screen Settings

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the wireless modem router. • IP Subnet Mask. The LAN subnet mask of the wireless modem router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or wireless modem router.

  • Page 55: Address Reservation

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the wireless modem router’s LAN IP address.

  • Page 56: Quality Of Service Setup

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Click Apply to enter the reserved address into the table. The reserved address is not assigned until the next time the computer contacts the wireless modem router’s DHCP server. Reboot the computer or access its IP configuration and force a DHCP release and renew.

  • Page 57: Qos For Applications And Online Gaming

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Set Up QoS for Internet Access You can give prioritized Internet access to the following types of traffic: • Specific applications • Specific online games • Individual Ethernet LAN ports of the wireless modem router •...
  • Page 58 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 In the Priority Category list, select either Applications or Online Gaming. In either case, a list of applications or games displays in the Applications list. In the Applications list, you can select an existing item, or you can scroll and select Add a New Application or Add a New Game, as applicable.
  • Page 59 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 QoS for a Wireless Modem Router LAN Port  To create a QoS policy for a device connected to one of the wireless modem router’s LAN ports: Select ADVANCED > Setup > QoS Setup to display the QoS Setup screen. Select the Turn Internet Access QoS On check box.
  • Page 60 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Edit or Delete an Existing QoS Policy  To edit or delete a QoS policy: Select ADVANCED > QoS Setup to display the QoS Setup screen. Select the radio button next to the QoS policy to be edited or deleted, and do one of the following: •...

  • Page 61: Chapter 5 Usb Storage

    USB Storage Ac c es s a nd c on figu re a USB storage d rive This chapter describes how to access and configure a USB storage drive attached to your wireless modem router. The USB port on the wireless modem router can connect only to USB storage devices like flash drives or hard drives.

  • Page 62: Usb Drive Requirements

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 USB Drive Requirements The wireless modem router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables.

  • Page 63: File-Sharing Scenarios

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 File-Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any Windows, Mac, or Linux file type including text, Word, PowerPoint, Excel, and MP3 files, pictures, and multimedia.

  • Page 64: Usb Storage Basic Settings

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Share Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The wireless modem router allows you to share large files such as PowerPoint presentations or .zip files over the Internet.
  • Page 65 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 You can access this feature by selecting BASIC > ReadySHARE, or ADVANCED > USB Storage > ReadySHARE. The USB Storage (Basic Settings) screen displays: By default, the USB storage device is available to all computers on your local area network (LAN).

  • Page 66: Add Or Edit A Network Folder

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Add or Edit a Network Folder You can access this feature by selecting BASIC > ReadyShare > Edit, or ADVANCED > USB Storage > Advanced Settings. Specify the changes that you want to make: •...

  • Page 67: Usb Storage Advanced Settings

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 USB Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. On the Advanced tab, select USB Storage > Advanced Settings to display the following screen: You can use this screen to specify access to the USB storage device.

  • Page 68: Safely Remove A Usb Drive

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Available Network Folders You might need to scroll down to view this section of the screen. • Share Name. If only one device is connected, the default share name is USB_Storage.

  • Page 69: Media Server Settings

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Media Server Settings By default, the wireless modem router is set up to act as a Ready DLNA Media server, which lets you view movies and photos on DLNA/UPnP AV–compliant media players, such as Xbox360, Playstation, and NETGEAR’s Digital Entertainer Live.

  • Page 70: Specify Approved Usb Devices

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Specify Approved USB Devices For more security, you can set up the wireless modem router to share approved USB devices only. You can access this feature from the Advanced Setup menu on the Advanced tab.

  • Page 71: Connect To The Usb Drive From A Remote Computer

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 To add an approved USB device, select it from the Available USB Devices list, and then click Add. Select the Allow only approved devices check box. Click Apply so that your change takes effect.

  • Page 72: Readyshare Cloud

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 ReadySHARE Cloud ReadySHARE Cloud gives you remote access over the Internet to a USB storage device that is connected to your router’s USB port. To enable ReadySHARE Cloud, log in to the router and select ReadySHARE (see ReadySHARE Cloud on page 129).

  • Page 73: Chapter 6 Usb Printer Control

    The USB Control Center utility allows you to control a shared USB device such as a printer from your computer that is connected to the USB port on your router. The utility has to be installed on each computer on your network from which you want to control the device. You can download this utility at www.netgear.com/landing/en-us/readyshare.aspx.
  • Page 74 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 When you launch the USB Control Center utility, a screen similar to the following displays: This screen is the main screen, which shows a device icon, the description for this USB device, and its status.

  • Page 75: Control Center Configuration

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Control Center Configuration Select Tools > Configuration to display the following screen: Automatically execute when logging on Windows. Select this check box to have the utility start automatically when you are logged in to Windows.

  • Page 76: Scan With A Multifunction Printer

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Once the printer shows Available status, the grayed out Paused state no longer displays in the Windows Printers and Faxes window. This USB printer is ready. The utility does not need to always hold the connection of this USB printer.

  • Page 77: Chapter 7 Security

    Security Ke ep u nwa nted c ontent out of you r net work This chapter explains how to use the basic firewall features of the wireless modem router to prevent objectionable content from reaching the computers and other devices connected to your network.

  • Page 78: Keyword Blocking Of Http Traffic

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select ADVANCED > Security > Block Sites to display the following screen: Select one of the keyword blocking options: •...

  • Page 79: Firewall Rules

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Firewall Rules Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
  • Page 80 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 The Firewall Rules screen lists all firewall rules that have been changed from their default settings. The default rules allow all outgoing traffic and block all incoming traffic. To change the firewall rules for outbound traffic, you need to edit them from the •...

  • Page 81: Add Custom Services To Allow Or Block

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • BLOCK by schedule, otherwise Allow. Allow the traffic covered by this rule, unless it is blocked according to the schedule specified on the Schedule screen in Schedule for Firewall Rules on page 83.
  • Page 82 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 described in Firewall Rules on page 79) and the Inbound Services screen (as described in Port Forwarding and Triggering on page 111).  To add a custom service: Click Add Custom Service to add a service. The Add Service screen displays: The Add Service screen allows you to specify or edit your own custom service definition.

  • Page 83: Schedule For Firewall Rules

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Schedule for Firewall Rules You can specify the days and time that you want to block Internet access.  To specify the firewall rule schedule: Select ADVANCED > Security > Schedule to display the following screen: Set up the schedule for blocking keywords and services.

  • Page 84: Security Event Email Notifications

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen and specify which alerts you want to receive and how often. ...

  • Page 85: Chapter 8 Administration

    Administration M a nage your net work This chapter describes the settings for administering and maintaining your wireless modem router and home network. See also Remote Management on page 124 for information about upgrading or checking the status of your wireless modem router over the Internet, and Traffic Meter on page 127 for information about monitoring the volume of Internet traffic passing...

  • Page 86: Upgrade The Wireless Modem Router Firmware

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Upgrade the Wireless Modem Router Firmware The wireless modem router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.

  • Page 87: View Wireless Modem Router Status

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 View Wireless Modem Router Status To view wireless modem router status and usage information, select ADVANCED Home, or select Administration > Router Status to display the following screen: Router Information Hardware Version. The wireless modem router model.

  • Page 88: Show Statistics Button

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 IP Address. The IP address being used by the Internet (WAN) port of the wireless modem router. If no address is shown or the address is 0.0.0, the wireless modem router cannot connect to the Internet.

  • Page 89: Wireless Settings (2.4 Ghz And 5 Ghz)

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 To change the polling frequency, enter a time in seconds in the Poll Interval field, and click Set Interval. To stop the polling entirely, click Stop. Connection Status Button On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information.

  • Page 90: Guest Network (2.4 Ghz And 5 Ghz)

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Name (SSID). The wireless network name (SSID) used by the wireless modem router. The default names for the 5 GHz ends in -5G to distinguish it from the 2.4-GHz network. Region. The geographic region where the wireless modem router is being used. It might be illegal to use the wireless features of the wireless modem router in some parts of the world.

  • Page 91: View Vpn Status

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 View VPN Status The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user.

  • Page 92: Attached Devices

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Select ADVANCED > Administration > Logs. The Logs screen displays. The Logs screen shows the following information: • Date and time. The date and time the log entry was recorded. •...

  • Page 93: Back Up Settings

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Back Up Settings  To back up the wireless modem router’s configuration settings: Select ADVANCED > Administration > Backup Settings to display the following screen: Click Backup Settings to save a copy of the current settings.

  • Page 94: Set Password

    Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you have an easy way to recover the password if it is forgotten.

  • Page 95: Diagnostics

    Perform a DNS Lookup. A DNS (Domain Name Server) converts the Internet name (for example, www.netgear.com) to an IP address. If you need the IP address of a web, FTP, mail, or other server on the Internet, do a DNS lookup to find the IP address.
  • Page 96 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • Reboot the Router. Click this button to perform a remote restart of the router. Use this operation if the router seems to have become unstable or is not operating normally.

  • Page 97: Time Machine

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Time Machine Time Machine works only on Mac computers. It automatically backs up everything on your computer to a USB hard drive that is connected to the Mac. Set Up Time Machine...

  • Page 98: Access The Connected Usb Hard Drive

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Access the Connected USB Hard Drive After the initial set up explained in the previous section, you can access the connected USB hard drive from Your Mac or PC.  To access the drive: Start ReadySHARE: •...
  • Page 99 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 You are prompted to log in. Time Machine Time Machine Show All Enter your name and password for the server “DGND4000” so that Time Machine can access it. Connect as: Guest...

  • Page 100: Before You Back Up A Large Amount Of Data

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Before You Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you do the following to ensure a successful operation: Upgrade the operating system of the Mac machine.
  • Page 101 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 c. On the Security screen, leave the Log out after minutes of inactivity check box cleared (not selected). Administration...

  • Page 102: Change The Partition Scheme

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Change the Partition Scheme To run with the router, the partition scheme on your Mac has to be set to either GUID or MBR.  To make sure the partition scheme is set to one of these supported schemes: Open the Disk Utility and select your USB drive.

  • Page 103: Chapter 9 Advanced Settings

    Advanced Settings Fine -tuning your net work This chapter describes the advanced features of your wireless modem router. The information is for users with a solid understanding of networking concepts who want to set the wireless modem router up for unique situations such as when remote access from the Internet by IP or domain name is needed.

  • Page 104: Advanced Wireless Settings

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Advanced Wireless Settings Select ADVANCED > Advanced Setup > Wireless Settings to display the Advanced Wireless Settings screen: The following settings are available in this screen: • Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless modem router by clearing this check box.
  • Page 105 • WPS Settings. You can add WPS devices to your network. • AP Mode. You can make the DGND4000 function as an access point. • Wireless Card Access List. From the Advanced Wireless Settings screen, click the Set Up Access List button to display the Wireless Card Access List screen.
  • Page 106 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 From the Wireless Card Access List screen, click Add to display the Wireless Card Access Setup screen. On this screen, you can restrict access to your network to specific devices based on their MAC address.

  • Page 107: Wireless Repeating Function (Wds)

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Wireless Repeating Function (WDS) You can set the N750 Modem Router up to be used as a wireless access point (AP). Doing this setup enables the wireless modem router to act as a wireless repeater. A wireless repeater connects to another wireless wireless modem router as a client where the network to which it connects becomes the ISP service.

  • Page 108: Wireless Repeating Function

    To configure this mode, you have to know the MAC address of the remote parent access point. The DGND4000 wireless modem router is always in dual-band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band.

  • Page 109: Set Up The Base Station

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 If you are setting up a point-to-point bridge, select this check box. If you want all client traffic to go through the other access point (repeater with wireless client association), leave this check box cleared.

  • Page 110: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. Note: If you are using the DGND4000 base station with a non-NETGEAR wireless modem router as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP.

  • Page 111: Port Forwarding And Triggering

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Click Apply to save your changes. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the wireless modem router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other access point.

  • Page 112: Port Triggering To Open Incoming Ports

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 modem router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your wireless modem router’s public IP address.
  • Page 113 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 the wireless modem router to open additional incoming ports when a particular outgoing port originates a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667.

  • Page 114: Port Forwarding To Permit External Host Communications

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network.

  • Page 115: How Port Forwarding Differs From Port Triggering

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Port triggering can be used by any computer on your network, although only one computer can use it at a time.
  • Page 116 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. Click Add to display the following screen: From the Service list, select the service or game that you host on your network. If the service...

  • Page 117: Add A Custom Service

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Add a Custom Service To define a service, game, or application that does not appear in the Service Name list, you have to first determine which port number or range of numbers is used by the application.

  • Page 118: Set Up Port Triggering

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Application Example: Making a Local Web Server Public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.
  • Page 119 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 ports. You can usually determine this information by contacting the publisher of the application or user groups or newsgroups.  To set up port triggering: Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

  • Page 120: Dynamic Dns

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Click Add Service to display the following screen: In the Service Name field, type a descriptive service name. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet.

  • Page 121: Static Routes

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 account and host name that you configure in the wireless modem router. Then, whenever your ISP-assigned IP address changes, your wireless modem router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address.
  • Page 122 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 routes. You have to configure static routes only for unusual cases such as multiple wireless modem routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: •...
  • Page 123 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000  To set up a static route: Select ADVANCED > Advanced Setup > Static Routes, and click Add to display the following screen: In the Route Name field, type a name for this static route (for identification purposes only).

  • Page 124: Remote Management

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Remote Management The remote management feature lets you upgrade or check the status of your N750 Modem Router over the Internet.  To set up remote management: Select ADVANCED > Advanced Setup > Remote Management.

  • Page 125: Usb Settings

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number from 1024 through 65535, but do not use the number of any common service port.
  • Page 126 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000  To turn on Universal Plug and Play: Select ADVANCED > Advanced Setup > UPnP. The UPnP screen displays. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration.

  • Page 127: Ipv6

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR genie does not detect it automatically.  To set up an IPv6 Internet connection type: Select ADVANCED >...
  • Page 128 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000  To monitor Internet traffic: Click ADVANCED > Advanced Setup > Traffic Meter to display the following screen: To enable the traffic meter, select the Enable Traffic Meter check box. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button.

  • Page 129: Readyshare Cloud

    You need a ReadySHARE Cloud account. If you do not have one, click the link provided in this screen to go to NETGEAR ReadySHARE Cloud page to create an account. Enter a valid email address that is used to recover your user name and password.
  • Page 130 You can also register the router with another account after unregistering the router from previous account. Log in to http://readyshare.netgear.com with your account. You should see the USB device that is connected to your router. By default, all contents of the USB device are accessible.

  • Page 131: Device Mode

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Device Mode When the wireless modem router is in Router mode, this screen allows switching to Modem mode, where the wireless modem router acts as a pure bridge or DSL modem.
  • Page 132 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 There are two types of VPN policies: • Manual. All settings (including the keys) for the VPN tunnel are input manually at each end (both VPN endpoints). No third-party server or organization is involved.

  • Page 133: Add Or Edit An Auto Vpn Policy

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • Cancel. Discard any unsaved changes to the Enable setting for each policy. • Add Auto Policy. Change to the input screen for an Auto policy. When the new policy is saved, it appears in the bottom row of the Policy Table. See...
  • Page 134 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Otherwise, select the desired option (IP address or domain name) and enter the address of the remote VPN endpoint you wish to connect to. The remote VPN endpoint must have this VPN gateway’s address entered as its remote VPN endpoint.
  • Page 135 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Initiator and Responder. Both incoming and outgoing connections are allowed. Exchange Mode. Currently, only Main Mode is supported. Ensure that the remote VPN endpoint is set to use Main Mode. Diffie-Hellman (DH) Group. The Diffie-Hellman algorithm is used when the connection exchanges keys.

  • Page 136: Add Or Edit A Manual Vpn Policy

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Add or Edit a Manual VPN Policy A Manual VPN policy requires all settings (including the keys) for the VPN tunnel to be manually input at each end (both VPN endpoints). No third-party server or organization is involved.
  • Page 137 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Range address. Enter the starting IP address in the Single/Start IP address field, and the finish IP address in the Finish IP address field. This setting must be an address range used on your LAN.

  • Page 138: Chapter 10 Troubleshooting

    Troubleshooting Diagnose and solve problem s This chapter provides information to help you diagnose and solve problems you might have with your wireless modem router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com/general/contact/default.aspx for product and contact information.

  • Page 139: Quick Tips

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem.

  • Page 140: Troubleshoot With The Leds

    Make sure that the power cord is securely connected to your wireless modem router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12V DC, 5A power adapter that NETGEAR supplied for this product. •...

  • Page 141: Leds Never Turn Off

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 LEDs Never Turn Off When the wireless modem router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay lit, there is a fault within the wireless modem router.

  • Page 142: Cannot Log In To The Router

    • If you are attempting to set up your NETGEAR wireless modem router as an additional router behind an existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration.
  • Page 143 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Access the wireless modem router interface at http://www.routerlogin.net. Select Administration > Router Status. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your wireless modem router has not obtained an IP address from your ISP.

  • Page 144: Troubleshoot Pppoe

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection.  To troubleshoot a PPPoE connection: Log in to the wireless modem router. Select Administration > Router Status. Click Connection Status. If all of the steps indicate OK, then your PPPoE connection is up and working.

  • Page 145: Changes Not Saved

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 If the wireless modem router does not save changes you have made in the browser interface, check the following: • When entering configuration settings, be sure to click Apply before moving to another screen or tab, or your changes could be lost.

  • Page 146: Wireless Signal Strength

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)? • If you want to view the wireless settings for the wireless modem router, use an Ethernet cable to connect a computer to a LAN port on the wireless modem router.

  • Page 147: Test The Lan Path To Your Router

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Test the LAN Path to Your Router You can ping the wireless modem router from your computer to verify that the LAN path to your wireless modem router is set up correctly.
  • Page 148 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 where <IP address> is the IP address of a remote device such as your ISP’s DNS server. If the path is functioning correctly, replies like the examples shown in the previous section are displayed.

  • Page 149: Appendix A Supplemental Information

    Factor y set t i n gs a nd te ch n ic a l s p e ci ficat ion s This appendix provides factory default settings and technical specifications for the N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000. Factory Settings You can return the wireless modem router to its factory settings.
  • Page 150 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Table 13. Factory default settings (continued) Feature Default Behavior Local network Disabled (LAN) continued Time zone GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA Time zone adjusted for daylight...

  • Page 151: Technical Specifications

    N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Technical Specifications Table 14. DGND4000 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input •...

  • Page 152: Appendix B Notification Of Compliance

    EDOC in Languages of the European Community Language Statement Cesky [Czech] NETGEAR Inc. tímto prohlašuje, že tento Radiolan je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES. Dansk [Danish] Undertegnede NETGEAR Inc. erklærer herved, at følgende udstyr Radiolan overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
  • Page 153 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ...

  • Page 154: Fcc Caution

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 complies with Part 15 Subpart B of FCC CFR47 Rules.

  • Page 155: Industry Canada

    Canadian Department of Communications Radio Interference Regulations This digital apparatus (N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 156 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance Recommended Minimum Distance (in feet and meters)

  • Page 157: Index

    Index connecting wirelessly country setting AC power adapter input crossover cable access CTS/RTS Threshold remote custom service (port forwarding) viewing logs access points accessing remote computer adding dashboard custom services data packets, fragmented guest network date and time priority rules daylight savings time QoS policy wireless devices...
  • Page 158 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 file sharing firmware version LAN port firmware, upgrading QoS for fragmentation length settings fragmented data packets LAN port LEDs front panel LAN ports LAN setup language setting large files, sharing games, online, QoS for...
  • Page 159 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 reserved IP adresses restarting network On/Off button restoring On/Off LED configuration file one-line ADSL microfilter default factory settings outgoing mail server router interface, described Router mode router status, viewing packets, fragmented...
  • Page 160 N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 up time, system WPS-PSK+ WPA2-PSK encryption upgrading firmware wrong date or time advanced configuration advanced settings basic storage settings drive requirements file sharing ReadySHARE access remote computer connection specifying approved devices...

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