Motorola XR450 - RFID Reader - Contactless Integration Manual

Motorola XR450 - RFID Reader - Contactless Integration Manual

Xr series rfid readers
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XR Series RFID Readers
Integrator Guide

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Summary of Contents for Motorola XR450 - RFID Reader - Contactless

  • Page 1 XR Series RFID Readers Integrator Guide...
  • Page 3 XR Series RFID Readers Integrator Guide 72E-71773-08 Rev A December 2008...
  • Page 4 Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.
  • Page 5: Revision History

    Revision History Changes to the original manual are listed below: Change Date Description -01 Rev A August 2005 Initial Release -02 Rev A October Added Gen 2 update 2005 -03 Rev A February Added XR480 models 2006 Updated Title to: XR Series -04 Rev A September Added XR480-JP model...
  • Page 6 XR Series RFID Readers Integrator Guide...
  • Page 7: Table Of Contents

    Table of Contents Revision History............................ iii About This Guide Introduction ............................ix Configurations..........................ix Chapter Descriptions ..........................x Notational Conventions......................... x Related Documents and Software ......................xi Service Information..........................xi Support Information ........................xi Chapter 1: Getting Started Introduction ............................1-1 RFID Technology ..........................
  • Page 8 XR Series RFID Readers Integrator Guide Security ............................1-4 Trusted Hosts ........................... 1-4 User Level Security ........................1-4 Logging ............................1-4 XR Series RFID Readers LEDs ..................... 1-5 Gen 2 Features ............................ 1-5 Read Operation ..........................1-5 Write Operation ..........................1-5 Kill Operation ..........................
  • Page 9 Table of Contents Configure Yellowstone Tags ......................3-18 Set Antenna Configuration ....................... 3-18 Yellowstone Tags, Read Lock Options ..................3-19 Filtering ..............................3-20 Creating a Filter Rule ........................3-20 Read Point Classes ..........................3-25 Zones ..............................3-26 Adding and Modifying Zones ......................3-27 Configuring Reader Properties ......................
  • Page 10 viii XR Series RFID Readers Integrator Guide Chapter 5: Security Security Introduction ..........................5-1 Secure HTTP enabled Administrative Web Console ..............5-1 Updating Security Certificate ......................5-5 Byte Stream Interface Security ...................... 5-7 Secure Shell ........................... 5-8 Secure File Transfers ........................5-10 PKCS # 12 Certificate Creation ......................
  • Page 11: About This Guide

    About This Guide Introduction This Integrator Guide provides information about installing, configuring, and using the XR Series RFID Readers. The XR Series readers are a series of multi-protocol RFID readers providing real time, seamless tag processing for EPC-compliant tags: Class 0 (Read Only), Class 0 (Read/Write, also known as Class 0+), Class 1 (Read/Write) and Gen2 (see Table 1-1 on page 1-2 for read write specifications):...
  • Page 12: Chapter Descriptions

    AR400, describes AR400 feature differences. Notational Conventions The following conventions are used in this document: • “RFID Reader”, “reader” or refers to the Motorola XR Series RFID reader. • Italics are used to highlight the following: • Chapters and sections in this guide •...
  • Page 13: Related Documents And Software

    For service information, warranty information or technical assistance contact or call the Support Center. Contact information is provided on the Motorola contact web site go to: http://www.support.symbol.com. If the Motorola product was purchased from a Motorola Business Partner, contact that Business Partner for service.
  • Page 14 XR Series RFID Readers Integrator Guide...
  • Page 15: Chapter 1 Getting Started

    Chapter 1 Getting Started Introduction The XR Series RFID readers offer a variety of options for connecting to corporate networks using Ethernet or serial connections. Readers on page 1-2 provides a listing of the capabilities available on the individual XR Series reader models and XR Series RFID Readers on page 1-3 provides a detailed description of the reader features.
  • Page 16: Rfid Components

    RFID Components Motorola RFID solutions offer low cost, long read range and a high read rate. These features can be used to provide real time, end-to-end visibility of products and assets in the factory, distribution center, retail outlet, or other facility.
  • Page 17: Xr Series Rfid Readers

    Getting Started 1 - 3 XR Series RFID Readers The Motorola XR Series RFID readers are intelligent, multi-protocol UHF RFID readers with RFID read performance that provides real-time, seamless EPC-compliant tags processing. Features: • Multi-protocol operation - Class 0 (Read Only), Class 0 (Read/Write, also known as Class 0+), Class 1 (Read/Write) and Gen2.
  • Page 18: Tag List

    1 - 4 XR Series RFID Readers Integrator Guide Tag List Use the tag list feature to send information about tags from the host to the reader. The host can purge the tag list to remove information that is no longer required. Event Management Event Notification Use the event notification feature to receive event notifications.
  • Page 19: Xr Series Rfid Readers Leds

    Getting Started 1 - 5 XR Series RFID Readers LEDs The reader LEDs indicate reader status as described in Table 1-2. Yellow Green (Read) (Error) (Power) XR Series RFID Readers LEDs Figure 1-3 LED Indications Table 1-2 Description Green Solid Reader is powered on Flashing Reader shutdown and/or image load.
  • Page 20: Dense Reader Mode

    1 - 6 XR Series RFID Readers Integrator Guide Dense Reader Mode The Gen 2 (or Class 1 G2) Dense Reader Mode, allows the reader operate in an environments where multiple readers are simultaneously operating, where few readers are operating or just the one reader is operating. Connection Options The reader provides flexibility for connecting to networks with an Ethernet connection.
  • Page 21: Chapter 2 Installation And Communication

    Power XR Series RFID Readers Physical Connections Figure 2-1 CAUTION Use only the XR Series RFID readers provided parts or parts approved/recommended by Motorola. Substituting other cables or parts may degrade system performance, damage the reader, and/or void the warranty.
  • Page 22: Xr Series Rfid Readers Ports

    GPIO Insert a DE15 serial cable for connection to external devices. Power DC connector connects to a Motorola approved power supply AC adapter (varies depending on the country). Max power 24 VDC, 1.2 A. Reset Insert a paper clip into the hole, press and hold the reset button for more than 5 seconds. This resets the reader configuration to factory defaults, including the password.
  • Page 23: Installation

    Installation and Communication 2 - 3 Installation CAUTION The XR Series RFID readers must be professionally installed. Mounting Tips Consider the following before selecting a location for the XR Series reader: • Mount the reader indoors, in operating range and out of direct sunlight, high moisture, and/or extreme temperatures.
  • Page 24: Connecting Antennas

    2 - 4 XR Series RFID Readers Integrator Guide Connecting Antennas CAUTION Power off the reader before connecting antennas. See Powering the Reader on page 2-5. Never disconnect the antennas while the reader is powered on or reading tags (when the yellow LED is lit). This can damage the reader.
  • Page 25: Powering The Reader

    Installation and Communication 2 - 5 Powering the Reader Connect the antennas before supplying power to the reader. CAUTION NOTE Applying power to the reader before establishing proper grounding may cause a benign spark. To power the reader: Insert the power supply barrel connector into the reader power port, and rotate the connector to lock in place (see Figure 2-2 on page 2-2).
  • Page 26: Communications Connections

    The reader communicates to the host using an Ethernet connection (10/100Base-T Ethernet cable). The Ethernet connection allows access to the Administrator Console, used to change reader settings. Power is provided separately using a Motorola AC power supply. Ethernet connection: Connect the RJ45 Ethernet cable (not provided) to the reader Ethernet port. See Figure 2-2 on page 2-2.
  • Page 27 Installation and Communication 2 - 7 8 data bits no parity 1 stop bit no flow control no hardware compression After establishing a connection with the reader, type AdvancedReaderConsole or ARC on the host computer and press Enter. Enter the user name and the password for the reader. The default settings are admin as the username and change as the password.
  • Page 28: Reading Tags

    2 - 8 XR Series RFID Readers Integrator Guide Reading Tags To connect the reader to a host computer and read tags in real time: Connect through Ethernet TCP/IP and use a real time application to display the tags or the tags can be seen on the reader Query Tag page, see Query Tags on page 3-12.
  • Page 29: Chapter 3 Administrator Console

    Chapter 3 Administrator Console Introduction This chapter includes instructions on the XR Series administrator console procedures. Managing the XR Series RFID Readers Use web browser on a host computer to access the Administrator Console. The Administrator Console is used to manage and configure the readers.
  • Page 30 3 - 2 XR Series RFID Readers Integrator Guide Console Login Figure 3-1 NOTE To find the IP address see RS232 Connection on page 2-6 to display the Current Configuration menu (see Figure 2-5 on page 2-7). If the Region Selection, prompt window appears, Click here to set radio frequency regulation region and proceed to the Region Selection window.
  • Page 31 Administrator Console 3 - 3 The Region Selection must be made before proceeding (see Figure 3-3 on page 3-3): Select the appropriate country from the country drop down menu and click on Set Country. Click on the appropriate scan frequencies and click on Set Scan Mode Frequencies. Click the I understand check box.
  • Page 32 3 - 4 XR Series RFID Readers Integrator Guide Region Control, Reinitializing Window Figure 3-4 A password change window appears and prompts the user to change the password. Enter and confirm the new password, then click Change. Use this new password for subsequent visits to the console.The reader Administrator Console Main Menu window appears (see Figure 3-5).
  • Page 33: Status

    Administrator Console 3 - 5 NOTE A soft reboot (from the reader Maintenance Console) saves and restores the tag events and the system log when the reader comes back up again. NOTE To reset the reader back to the factory default settings, press and hold the reset button (seeFigure 1-1 on page 1-1 for reset button location) for 5 seconds (or more).
  • Page 34 3 - 6 XR Series RFID Readers Integrator Guide Reader Status Window Elements Table 3-1 Item Value Format Description Device Status Summary of the Reader Total Number Number of readers and read points (antennas) connected. Since a single reader is connected to the Administrator Console, for the reader this number is 1.
  • Page 35: Scan Control

    Administrator Console 3 - 7 Scan Control Click Scan Control on the console main menu to view the Scan Control window. Use this window to initiate an on demand scan and/or to enable/disable polled read points. For periodic read points, the window displays when the next scan is scheduled.
  • Page 36: Scheduling A Periodic Scan Read Point

    3 - 8 XR Series RFID Readers Integrator Guide Scheduling a Periodic Scan Read Point To schedule a periodic scan for a read point, modify the read point class setting: From the Options list, click Read Point Class. Read Point Classes Window Figure 3-8 Enter a name for the read point class in the Class Name: field.
  • Page 37 In the Write Gain: drop-down list select the gain (a percentage) to designate the antenna power setting for writing RFID tags. Check the Enable Antenna Check check box to check for presence of a Motorola antenna. To disable the antenna check, do not check the Enable Antenna Check check box.
  • Page 38 3 - 10 XR Series RFID Readers Integrator Guide XR480 Read Point Selection Figure 3-10 NOTE To enable all eight read points for transmit/receive on XR480 or to enable transmit/receive on the four TX ports on XR450, select the Single Port TX/RX Mode check box (see Figure 3-29 on page 3-28).
  • Page 39 Administrator Console 3 - 11 Select the new read point class from the Class: drop-down list. This associates the read point with the new read point class. Click Modify Read Point, then Commit/Revert to apply the changes. See Committing / Discarding Changes on page 3-40.
  • Page 40: Query Tags

    3 - 12 XR Series RFID Readers Integrator Guide Query Tags Use the query tags feature to read tags and get status information. The reader replies with one of the following tag status indications: • The tag is not known to the system, the tag was never seen or imported. •...
  • Page 41 Administrator Console 3 - 13 Tag Query Window Figure 3-14 Enter the Raw ID from Step 3 in the Raw ID: field. Click Submit Query. The reader responds with the read point of the antenna that is reading the tag. Tag Query Window, Field Descriptions Table 3-2 Field...
  • Page 42: Modify Rfid Tags

    3 - 14 XR Series RFID Readers Integrator Guide Modify RFID Tags Use the Modify RFID Tags options to perform the following functions: • Write, Lock and Unlock RFID Tags (see Write, Lock and Unlock RFID Tags on page 3-15) •...
  • Page 43: Write, Lock And Unlock Rfid Tags

    Administrator Console 3 - 15 Write, Lock and Unlock RFID Tags Select Write, Lock/Unlock Tags from the Modify RFID Tags drop down menu, see Figure 3-15 on page 3-14. The Write, Lock and Unlock RFID Tags window appears. Write, Lock and Unlock RFID Tags Window Figure 3-16 NOTE This window is used to write, lock and/or unlock Class0 &...
  • Page 44: Tag Writing Tips

    3 - 16 XR Series RFID Readers Integrator Guide Tag Id - The data is written to the EPC bank from second word location and the PC field is updated accordingly for Gen2 tags. The data is written to tag id field of legacy tag. Kill Password - If the data length is 4 bytes, it is written to kill password field of Gen2 and 3bytes (stripping the last byte from the 4 bytes) kill password will be written in to Class 0+ tags.
  • Page 45: Kill Rfid Tags

    Administrator Console 3 - 17 Kill RFID Tags Select Kill Tags from the Modify RFID Tags drop down menu, see Figure 3-15 on page 3-14. The Kill RFID Tags window appears. Kill RFID Tags Window Figure 3-18 NOTE This window is used to kill Class0 & Gen2 tags depending upon the type of device and the air protocol setting for the read point.
  • Page 46: Configure Yellowstone Tags

    3 - 18 XR Series RFID Readers Integrator Guide Configure Yellowstone Tags The procedures to set the Yellowstone tags include: • Set Antenna Configuration • Yellowstone Tags, Read Lock Options Set Antenna Configuration To Set Antenna Configuration for Yellowstone Tags from the Modify RFID Tags drop down menu, see Figure 3-15 on page 3-14.
  • Page 47: Yellowstone Tags, Read Lock Options

    Administrator Console 3 - 19 Yellowstone Tags, Read Lock Options To set the Read Lock Options for Yellowstone tags from the Modify RFID Tags drop down menu, see Figure 3-15 on page 3-14. The set the Yellowstone Tags, Read Lock Options window appears. Yellowstone Tags, Read Lock Options Window Figure 3-20 For the tag (on which read lock is to be applied) enter the Tag ID in the Select Tag ID field.
  • Page 48: Filtering

    3 - 20 XR Series RFID Readers Integrator Guide Filtering The XR Series RFID readers allows setting filters based on rules and then associates the filters with a specific read point. This prevents the readers from reporting specific tags. Filtering out tags involves the following steps: •...
  • Page 49 Administrator Console 3 - 21 Tag Filter Rule Window Figure 3-22 Tag Filter Rule Window, Field Descriptions Table 3-3 Field Description Filter Rule Name Filter rule name Filter type Select the Match type rule to match the filter mask data (provided in the filter mask field) for the reporting tag. For example if the filter data is 1234111100001111 and mask is FFFF000000000000 then the reader reports all tags that start with 1234 (1234XXXXXXXXXXXX) for a match type rule.
  • Page 50 3 - 22 XR Series RFID Readers Integrator Guide Click Create a New Filter, the Tag Filter window appears. Tag Filter Window Figure 3-23 Select the new rule from the Available Rules list and click <<. The rule moves to the Selected Rules list, adding it to the filter.
  • Page 51 Administrator Console 3 - 23 Read Point Classes Window Figure 3-24 Enter a class name in the Class Name: field. Select settings for the class from the drop-down lists. See Scheduling a Periodic Scan Read Point on page 3-8 for field descriptions. Select the new filter from the Tag Selection drop-down list.
  • Page 52 3 - 24 XR Series RFID Readers Integrator Guide Select the read point to associate the new filter with. Modifying Read Point Configuration Figure 3-25 Select the new class (which contains the new filter) from the Class drop-down list. Click Modify Read Point. The Reader Configuration window displays the new read point class associated with the selected antenna.
  • Page 53: Read Point Classes

    Administrator Console 3 - 25 Read Point Classes Read point classes are a set of configuration parameters assigned to one or more read points (antennas). Create a read point class in one of two ways: • Create a new read point class by defining the class. •...
  • Page 54: Zones

    3 - 26 XR Series RFID Readers Integrator Guide Zones A zone (or a read point zone) is a virtual grouping of antenna(s) used to configure the expected antenna position within the specified area. This allows the user to track tags read in the particular area. The zones are defined to group tag data from multiple antennas (belonging to the same or different readers) together.
  • Page 55: Adding And Modifying Zones

    Administrator Console 3 - 27 Adding and Modifying Zones To create a zone: Click Read Point Zone. Read Point Zone Diagram Figure 3-28 Manage read point zones as follows: • To add a zone, enter a name for the zone in the Zone Name: field and click Add Zone. •...
  • Page 56: Configuring Reader Properties

    3 - 28 XR Series RFID Readers Integrator Guide Configuring Reader Properties Assign a name and description to the reader for use in identifying the readers on the network. The reader may also be disabled for all future operations. To rename or disable a reader: Click Configuration.
  • Page 57 To enable tag reads on motion detection, select the Enable Read on Motion Detection checkbox. To disable the light indicator box detection, select the Do Not Detect Motorola Light Indicator Box checkbox. To enable eight read points with each capable of TX/RX (on XR480 only) or 4 read points with TX/RX (on XR450 only), select the Single Port TX/RX Mode check box.
  • Page 58: Advanced Configuration

    3 - 30 XR Series RFID Readers Integrator Guide Advanced Configuration The Q value is used by the reader during query process. It can be set dynamically (by the reader) or can be statically (user) configured. To statically configure the Q value, select static in advanced reader configuration page and set the starting Q value to between 0 and 8.
  • Page 59: Configuring Individual Read Points

    Administrator Console 3 - 31 Configuring Individual Read Points Use the Reader Configuration window to configure and manage read points. To manage an antenna: Select the specific read point from the Reader Configuration window (see Figure 3-28 on page 3-27 Figure 3-29 on page 3-28) to open the Modify Read Point Configuration window which allows associating the read...
  • Page 60: Event Notification

    3 - 32 XR Series RFID Readers Integrator Guide Event Notification The XR Series RFID readers provide notification when selected events occur. Select whether to receive event notifications, and select from three different types of events: • Visibility events • Threshold events •...
  • Page 61: Generating Network Status Events

    Administrator Console 3 - 33 invisibility. The event notify option default setting is never. Threshold events are only generated when the notify option is enabled, and User IDs and thresholds have been supplied from a tag list. Generating Network Status Events Network status events provide alerts to the managed resources status changes.
  • Page 62: Setting Host Notification Link

    3 - 34 XR Series RFID Readers Integrator Guide Setting Host Notification Link If the Host Notification Link is not set, notifications will not be sent.To receive event notifications, supply a valid link in the Host Notification Link field on the Event Notifications page and click Set Host Link. The host IP address must be used, not the name, for example;...
  • Page 63: Selecting Event Notification Options

    Administrator Console 3 - 35 Selecting Event Notification Options To select the event notifications to receive: Select Event Notifications, the Event Notifications window appears. Event Notifications Window Figure 3-32 Click on the appropriate Notify option for each event type.
  • Page 64 3 - 36 XR Series RFID Readers Integrator Guide Setting Notify Options Figure 3-33 In the Notify Option: drop-down list, select one of the following options: • Never: do not provide notification for the event type. • Immediate: provide notification when the event occurs, provided the event is not filtered out. •...
  • Page 65 Administrator Console 3 - 37 Setting Filter Options Figure 3-34 Select the type of event filters, available options are: • None No filter. All events pass through. • Zone Inclusive Only events that occur in a specific Read Point Zone pass through. •...
  • Page 66: General Purpose Input/Output

    43hex) in the XR Series RFID Readers, Software Interface Control Guide, p/n 72E-71803-xx for details. If no Motorola LIB is detected at power up, the device operates in the True GPIO mode. In this mode all 6 inputs and 6 output lines can be used using BSP GPIO commands.
  • Page 67: Combined Mode With Lib

    LMS from read point 1 is triggered. The left yellow LED interfaced over Motorola LIB is ON when the LMS triggers antennas 1,2 (5,6) and they are reading tags. Similarly, right yellow LED on Motorola LIB is ON when the RMS triggers antennas 3,4 (7,8) and they...
  • Page 68: Committing / Discarding Changes

    3 - 40 XR Series RFID Readers Integrator Guide Committing / Discarding Changes To apply reader configuration modifications, click Commit/Revert to save the changes and notify the reader to update the configuration file. While a successful update can take several seconds, the system continues to operate with only a one or two second period where no polling occurs.
  • Page 69: Managing Trusted Hosts

    Administrator Console 3 - 41 Managing Trusted Hosts Trusted hosts are authorized computers with which the reader is allowed to communicate. Enable this feature to allow only computers listed in the trusted host list to access the Administrator Console. This allows administrators to restrict unauthorized hosts from accessing the reader even if they are on the same network as the reader.
  • Page 70: Managing Users

    3 - 42 XR Series RFID Readers Integrator Guide Managing Users To add or modify users in order to grant rights and permissions: Click Manage Users. Manage Users Window Figure 3-37 Enter the user name in the User Name: field. Enter the user password in the Password: field.
  • Page 71: User Maintenance

    Administrator Console 3 - 43 User Maintenance To modify the access level or other account parameters and settings for an existing user: Click Manage Users. Modifying Users Window Figure 3-38 To assign the default password (change) to a user, select the user from the User List, select the Clear Password radio button, and click Modify User.
  • Page 72: Region Control

    3 - 44 XR Series RFID Readers Integrator Guide Region Control If the reader is moved to a different country the Region Control settings must be reset to match the new country of operation: From the Maintenance window, click Region Control the Region Control window appears. Region Control Window Figure 3-39 The Region Selection must be made before operating the reader in the new country:...
  • Page 73: Xr Series Rfid Readers Power Level Settings

    This option is provided to add a country not listed in the default countries list. The country information is provided by Motorola in the form of HEX string. The HEX string is used to add a country to the default countries list. The country that can be added to default countries list will depend on the region in which reader is configured to operate.
  • Page 74 3 - 46 XR Series RFID Readers Integrator Guide...
  • Page 75: Chapter 4 Maintenance And Troubleshooting

    Chapter 4 Maintenance and Troubleshooting Introduction Use the Maintenance option in the Administrator Console to perform reader maintenance tasks. NOTE The screens and windows are provided for illustration purposes only and may differ from actual screens. The applications described may not be available on (or applicable to) all devices. Procedures are not device specific and are intended to provide a functional overview.
  • Page 76 4 - 2 XR Series RFID Readers Integrator Guide Click Communication, the XR Communication Configuration window appears. XR480 Communication Configuration Window Figure 4-2 Change communication related settings by entering information in the text boxes or using the drop-down lists. Table 4-1 for descriptions of available options.
  • Page 77: Llrp V1.0.1 Communications Protocol

    Maintenance and Troubleshooting 4 - 3 LLRP v1.0.1 Communications Protocol Click Activate LLRP (on Figure 5-3 on page 5-3) to use the EPCGlobal ratified LLRP v1.0.1 communications protocol. The LLRP Service Settings, Window (Figure 4-3) is displayed. To be compatible with older releases, LLRP is not enabled by default.
  • Page 78 4 - 4 XR Series RFID Readers Integrator Guide NOTE The web console parameters that affect LLRP: • Region Control • Enable/Disable Antenna check in read point class • Bistatic/Monostatic configuration using Advanced read point configuration page • Enable/Disabled state of a read point class The Connect LLRP/Disconnect LLRP button is used to Connect/Disconnect LLRP from host, the Connection/Disconnection function is immediate.
  • Page 79: Setting Date And Time

    Maintenance and Troubleshooting 4 - 5 Setting Date and Time To set the date and time: Click Maintenance in the main Administrator Console window. Click Date/Time, the System Time Management window appears. XR400 System Time Management Window Figure 4-4 XR480 System Time Management Window Figure 4-5...
  • Page 80 4 - 6 XR Series RFID Readers Integrator Guide To synchronize the clock with a particular SNTP server, enter the server IP address in the SNTP Server Address: field and click Set SNTP Parameters. NOTE SNTP (Simple Network Time Protocol) is an Internet standard protocol (built on TCP/IP) that assures accurate synchronization to the millisecond of computer clock times in a network of computers.
  • Page 81: Getting Firmware Version Number

    Maintenance and Troubleshooting 4 - 7 Getting Firmware Version Number The Version Control window displays the current firmware version and allows upgrading to new firmware. To view this window, click Version. XR400 Version Control Window Figure 4-6...
  • Page 82 4 - 8 XR Series RFID Readers Integrator Guide XR480 Version Control Window Figure 4-7 Table 4-2 for version control field descriptions. Version Control Fields Table 4-2 Access Level Setting Description XR400 Radio Frequency Regulation For the XR400 select a Radio Frequency Regulation region for the reader and click Region* Set Region.
  • Page 83: Monitoring Logs

    Maintenance and Troubleshooting 4 - 9 Monitoring Logs Network administrators can use logs for auditing and troubleshooting the reader. The reader supports two types of logs: • System Log - includes the log information generated by the reader internal instructions. This is a circular queue which can hold a maximum of 200 records.
  • Page 84: Log Out

    4 - 10 XR Series RFID Readers Integrator Guide Sample Reader Configuration XML File Figure 4-8 Save the XML file with a naming / date convention that facilitates recognizing the reader and the date of the backup. Most browsers allow saving XML files to the hard disk. In Internet Explorer, select File - Save As… Click Save and use Windows Explorer to verify that the file is saved correctly.
  • Page 85: Troubleshooting

    Maintenance and Troubleshooting 4 - 11 Troubleshooting Troubleshooting Table 4-3 Problem Possible Causes Possible Solutions Reader error LED lights after the reader has been The CPU cannot communicate with the Refer to the system log for error messages. in operation. DSP and cannot reload the DSP firmware to it.
  • Page 86 4 - 12 XR Series RFID Readers Integrator Guide...
  • Page 87: Chapter 5 Security

    Chapter 5 Security Security Introduction The XR Series readers security features protect all data communications between the reader and a remote client. Authorized users can login to the reader securely using secure HTTP to configure and to securely transfer data to and from the reader.
  • Page 88 5 - 2 XR Series RFID Readers Integrator Guide Secure Web based Administrator Console, Window Figure 5-1 To set secure HTTPS access, set change the default configuration to secure mode: Access the reader over HTTP (http://ip_address) and login to the reader. Select Maintenance from Options list to bring up the Reader Maintenance Console page and select the Communication option to bring up the Communication Configurations page.
  • Page 89 Security 5 - 3 Secure Service Settings, Window Figure 5-3 Refer to Figure 5-2 on page 5-2 to use the EPCGlobal ratified LLRP v1.0.1 communications protocol. Leave the HTTPS port setting to its default value (443) unless it needs to be configured to a custom port. Hit 'Set Properties' and Select 'Commit/Revert' to bring up 'Configuration Commit/Revert' page.
  • Page 90 5 - 4 XR Series RFID Readers Integrator Guide Certificate Warning, Window Figure 5-5 Figure 5-7 displays the login page (accessed in secure HTTPS mode). HTTPS Login Page, Window Figure 5-6...
  • Page 91: Updating Security Certificate

    Security 5 - 5 Updating Security Certificate The reader creates a self-signed certificate (by default) which is used for all secure communications. The current certificate may be updated to a new certificate using the Certificate Configuration page (accessible from the Reader Maintenance Console, see Figure 5-7 on page 5-5).
  • Page 92 5 - 6 XR Series RFID Readers Integrator Guide Certificate Configurations, Window Figure 5-8 An existing certificate may be updated by hosting the new certificate in a secure FTP server and giving path to the certificate in the FTPS URL field, user credentials to access the file from the server in FTPS User Name and FTPS Password fields and the certificate password in PFX Password fields.
  • Page 93: Byte Stream Interface Security

    Security 5 - 7 Byte Stream Interface Security All Byte Stream Protocol communication between the XR reader and client can be secured using SSL/TLS. The reader can be configured to support secure communication over BSP connection by enabling the Secured option for Byte Stream in the Settings for Enabling Secure Byte Stream, Window Figure 5-10.
  • Page 94: Secure Shell

    5 - 8 XR Series RFID Readers Integrator Guide Secure Shell The reader supports a secure command line shell using SSH protocol. To access command line shell, configure the reader to use secure shell (SSH) instead of Telnet in Shell option in Configuring Reader Shell Service to SSH, Window, displayed in Figure 5-11.
  • Page 95 Security 5 - 9 Connection Using PuTTY Client, Window Figure 5-12...
  • Page 96: Secure File Transfers

    5 - 10 XR Series RFID Readers Integrator Guide Typical Reader SSH Session, Window Figure 5-13 Secure File Transfers The reader supports a secure file transfer server, the client users can connect to this server and transfer files securely to or from the reader. NOTE Secure file server on XR supports only Secure FTP over Explicit SSL/TLS mode.
  • Page 97: Pkcs # 12 Certificate Creation

    Security 5 - 11 PKCS # 12 Certificate Creation The reader custom security certificates need to be manually created and imported into the reader through Certificate Configuration page (accessible from web console). Certificate Request and Issue: Certificates are typically issued for the reader from a trusted third party. The following steps describe how certificate is requested and issued from a Microsoft Certification Server.
  • Page 98 5 - 12 XR Series RFID Readers Integrator Guide Select the Create and submit a request to this CA option and provide the required details, see Figure 5-18. MS Advanced Certificate Request, Window Figure 5-17 For the Type of Certificate Needed, the Server Authentication Certificate must be selected. Advanced Certificate Request, Window Figure 5-18...
  • Page 99 Security 5 - 13 The Mark keys as exportable check box must be checked, see Figure 5-19. Mark Keys As Exportable, Window Figure 5-19 Submit the request and wait for the certificate to be issued. Select the issue option for the Certificate Management tool on the server (typical procedure) and the certificate is issued by the issuing authority, see Figure 5-20.
  • Page 100 5 - 14 XR Series RFID Readers Integrator Guide Once the certificate is issued, it is downloadable from the main certification page. Select the Server Authentication Certificate (date/time) from the Certificate Request Status window (see Figure 5-21) to download the certificate. Certificate Request Status, Window Figure 5-21...
  • Page 101: Installing Certificate To A Host Pc

    Security 5 - 15 Installing Certificate To a Host PC The issued certificate must be installed on a host PC and then exported. The following steps are required to install the certificate on a host PC (using the browser). Select the Install this certificate option (see Figure 5-22) to install the issued certificate onto the PC (from which the link is accessed).
  • Page 102 5 - 16 XR Series RFID Readers Integrator Guide Once certificate is installed on a host PC the following status is displayed, see Figure 5-24. Certificate Installation Status, Window Figure 5-24...
  • Page 103: Export Certificate

    Security 5 - 17 Export Certificate The certificate (installed on the local PC) has to be exported to a PKCS # 12 format certificate for import into the reader. To import the certificate: Access the Certificate Manager tool (accessible from Internet Options -> Certificates option). In the Certificates window, select the Personal certificates tab and select the Export option, see Figure 5-25.
  • Page 104 5 - 18 XR Series RFID Readers Integrator Guide Select PKCS # 12 format and set a password for the private key, see Figure 5-27 Figure 5-28. Select PKCS # 12 Format, Window Figure 5-27 Set Password For Private Key, Window Figure 5-28...
  • Page 105 Security 5 - 19 Set a path to save the exported certificate, see Figure 5-29. Set Password For Private Key, Window Figure 5-29 The Certificate Export Wizard completes the export and displays a success status, see Figure 5-30. Certificate Exports Status, Window Figure 5-30...
  • Page 106 5 - 20 XR Series RFID Readers Integrator Guide...
  • Page 107: Appendix A: Technical Specifications

    Appendix A Technical Specifications Technical Specifications The following tables summarize the RFID reader intended operating environment and general technical hardware specifications. RFID Reader The following table summarizes the reader’s technical specifications. Technical Specifications Table A-1 Item XR Series Physical and Environmental Characteristics Dimensions 8.75"...
  • Page 108 A - 2 XR Series RFID Readers Integrator Guide Technical Specifications (Continued) Table A-1 Item XR Series XR440 Environmental Specifications Operational Temperature EGQTS doc. No. SS-03800-74 and QU-10044-01 0° to +55° C (32° to +131° F) Storage Temperature IEC 60068-2-1/2/14 -20°...
  • Page 109 Class 0, Class 0 Read/Write, Class 1 and Gen 2 EPC Gen 2 (Dense Reader Mode) Synchronization Network Time Protocol (NTP) IP Addressing Static and dynamic Host Interface Protocol XML, byte stream and LLRP Warranty For the complete Motorola hardware product warranty statement, go to: http://www.symbol.com/warranty...
  • Page 110 A - 4 XR Series RFID Readers Integrator Guide...
  • Page 111: Cable Pinouts

    Technical Specifications A - 5 Cable Pinouts Ethernet Connections Ethernet Connections Figure A-1 10/100bT Ethernet Connector Pinout Table A-2 Pin Name Direction Description Pin 1 TX-P TX Data Positive Rail Pin 2 TX-N TX Data Negative Rail Pin 3 RX-P RX Data Positive Rail Pin 4 No Connect...
  • Page 112: Gpio Port Connections

    A - 6 XR Series RFID Readers Integrator Guide GPIO Port Connections A GPIO port is supplied on a High Density DB15 female connector, see Figure A-2 for the pin locations and see Table A-4 for pin descriptions. GPIO Pin Locations Figure A-2 Table A-4 GPIO Pin Outs...
  • Page 113: Appendix B Firmware Upgrade Procedures

    Appendix B Firmware Upgrade Procedures Introduction This document is designed to provide the reader firmware upgrade procedure using the web based Administrative Console. There are two methods to update the reader firmware: • Update Method 1, Use a LAN • Update Method 2, Direct Connect Over the Ethernet Port The first option is typically used when there are a number of readers connected to a LAN, and the second option is typically used to individually update a reader using an Ethernet crossover cable.
  • Page 114: Auto Recovery

    B - 2 XR Series RFID Readers Integrator Guide Response.txt FlashUpdateUtility.dll XR4xxc42RCfgH001.hex XR4xxc42RDatH001.hex XR4xxc42OsH0XXXXXX.bin (OS, last 6 digits in the filename could change) XR4xxc42MonHXXXXXX.bin (Monitor, last 6 digits in the filename could change) XR4xxc42PlatHXXX.hex (Platform partition, last 3 digits in the filename could change) XR4xxc42AppHXXX.hex (Application, last 3 digits in the filename could change) XR4xxc42Ptbl64HXXX.hex (Partition table, last 3 characters in the filename could change) XR4xxc42BootHXXX.hex (Boot, last 3 characters in the filename could change)
  • Page 115: Update Method 1, Use A Lan

    Firmware Upgrade Procedures B - 3 Update Method 1, Use a LAN This is the preferred method, since the readers are typically on a LAN and the existing connections do not have to be changed to perform the update. Create a folder on a local ftp server and name it: \XR4X0UPDT\ReleaseXXX. Download the firmware files from http://www.support.symbol.com into the local ftp server...
  • Page 116 B - 4 XR Series RFID Readers Integrator Guide The green LED on the reader flashes while the update is in progress. The reader application software first downloads osupxr400.exe, FlashUpdateUtility.dll, and Response.txt files, starts running Osupdate, and shuts itself down. Osupdate then downloads all the files specified in the Response.txt file into RAM, and if the download is successful, starts writing the files to Flash.
  • Page 117: Update Method 2, Direct Connect Over The Ethernet Port

    Firmware Upgrade Procedures B - 5 Update Method 2, Direct Connect Over the Ethernet Port Use this method if a reader that is not on a LAN needs to be updated. Use the serial Administrator Console, to disable DHCP on the reader, and configure it for a static IP address (192.168.1.3) Configure the host computer to reside on the same subnet as the reader.
  • Page 118 B - 6 XR Series RFID Readers Integrator Guide Upgrade the Firmware: NOTE Not all of the files are updated every release. Read the release notes for information about which files were changed. Unlike the AR400 upgrade, there is not a specific order necessary when installing these files.
  • Page 119: Appendix C Feature Differences From The Ar400

    Appendix C Feature Differences From The AR400 Introduction Table C-4 provides the Feature differences from the AR400. Feature Differences From The AR400 Table C-4 Feature Difference Frequency User Impact / Work Around The default tag format is RAW when using the XML Always Applications may have to be modified to use the over HTTP interface.
  • Page 120 The concept of the different flash file partitions on the Always The flash file partitions were changed to make XR Series is different from the AR400. the XR Series compatible with the other Motorola Windows CE based products Periodic scan information is not displayed on the Always Since the time for the next scan is not displayed, Scan Control page.
  • Page 121 Index Numerics user maintenance ..... . . 3-43 writing tag ......3-14 0x00 error code .
  • Page 122 Index - 2 XR Series RFID Readers Integrator Guide date ........4-5 LEDs .
  • Page 123 Index - 3 reader status ....... 3-5 readers ........1-2 write RFID tags .
  • Page 124 Index - 4 XR Series RFID Readers Integrator Guide...
  • Page 126 1-800-927-9626 http://www.symbol.com MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their registered owners. © Motorola, Inc. 2008...

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