Minicom Smart 108 IP User Manual

Minicom Smart 108 IP User Manual

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Smart 108/116 IP

User Guide

1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
Copyright ©2012 Tripp Lite. All rights reserved.

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Summary of Contents for Minicom Smart 108 IP

  • Page 1: User Guide

    Smart 108/116 IP User Guide 1111 W. 35th Street, Chicago, IL 60609 USA www.tripplite.com/support Copyright ©2012 Tripp Lite. All rights reserved.
  • Page 2: Legal Notice

    Minicom Advanced Systems Limited. ii | Smart 108/116 IP...
  • Page 3: About This Document

    About this Document About this Document This document provides installation and operation instructions for the Smart 108/116 IP system, produced by Minicom Advanced Systems Limited. It is intended for system administrators and network managers. Chapters and Their Contents Introduction Provides an introduction to the document, Smart Pg.
  • Page 4: Style Conventions

    About this Document Video Resolution and Lists video resolutions and refresh rates. Pg. 81 Refresh Rates SNMP Events Table Lists recorded SNMP events. Pg. 84 Style Conventions Convention Used for Verdana Regular text. Arial Bold Names of menus, commands, buttons, and other elements of the user interface. Arial Italics Special terms, the first time they appear.
  • Page 5: Table Of Contents

    Table of Contents Table of Contents LEGAL NOTICE ................... II ABOUT THIS DOCUMENT ................III TABLE OF CONTENTS .................. V TABLE OF FIGURES ..................IX INTRODUCTION .................. 11 ................11 RODUCT VERVIEW 1.1.1 Features and Benefits ............11 ...................12 ERMINOLOGY ..................12 OMPATIBILITY .............12 LIENT OMPUTER PERATING YSTEM...
  • Page 6: Table Of Contents

    Table of Contents ........24 OGGING NTO THE ONFIGURATION NTERFACE 3.2.1 Web Configuration Interface Tabs ...........26 3.2.2 Web Configuration Toolbar Buttons .........27 .............27 ONFIGURING THE ETWORK ETTINGS 3.3.1 Configuring Device ID Settings ..........27 3.3.2 Configuring the Device IP Address...........28 3.3.3 Configuring Centralized Management Settings ......28 SNMP S ..........29 ONFIGURING...
  • Page 7 Table of Contents 4.8.3 Editing a Key Sequence ............51 4.8.4 Deleting Key Sequence(s) ............52 ............52 YNCHRONIZING OUSE OINTERS 4.9.1 Manually Synchronizing the Mouse ..........53 The USB Option......................54 Advanced Mouse Emulation .................... 55 4.9.2 Aligning the Mouse Pointers............55 4.9.3 Calibrating Mouse Pointers .............56 4.10 S ............56 WITCHING TO A...
  • Page 8 Table of Contents 6.3.1 Downloading Update Software and Latest Firmware ....72 6.3.2 Update Software System Requirements ........73 6.3.3 Connecting the Smart 108/116 IP System........73 6.3.4 Connecting the RS232 Download Cable........73 6.3.5 Installing the Software ............74 6.3.6 Starting and Configuring the Update Software ......74 6.3.7 Verifying the Version Numbers ..........76 Smart 108/116 IP Switch Version ..................
  • Page 9: Table Of Figures

    Table of Figures Table of Figures Figure 1 – Smart 108/116 IP Unit Front Panel ............14 Figure 2 – Smart 116 IP Unit Rear Panel..............15 Figure 3 – Bracket Positions ................... 17 Figure 4 – Bracket Connected for Rear Facing ............17 Figure 5 –...
  • Page 10 Table of Figures Figure 41 – Delete Key(s) Confirmation Box............. 52 Figure 42 – Relative Mouse Settings ............... 53 Figure 43 – Windows 7 Mouse Properties ..............54 Figure 44 – Mouse Emulation Box ................55 Figure 45 – Safe Mode Procedure ................57 Figure 46 –...
  • Page 11: Introduction

    CAT5 cable at a distance of up to 30 m / 100 ft in a star configuration. No external power is needed at the remote ROC. The Smart 108 IP and Smart 116 IP are functionally the same. The Smart 108 IP has eight Server ports; the Smart 116 IP has 16 Server ports.
  • Page 12: Terminology

    Introduction Terminology  Security – Supports the highest security standards for encryption (256-bit AES and HTTPS) and authentication for remote user and advanced OSD management, with multi-layer security for the local user.  Centralized Management – Can be controlled by Minicom’s AccessIT/KVM.net systems for centralized over-IP management of distributed data center locations.
  • Page 13: Safety

    Introduction Safety radio frequency interference, the user, and not Minicom Advanced Systems Limited, will be responsible. Changes or modifications made to this equipment not expressly approved by Minicom Advanced Systems Limited could void the user’s authority to operate the equipment.
  • Page 14: Installation

    The Smart 108/116 IP system consists of:  One Smart 108 IP (p/n 0SU70032) or one Smart 116 IP (p/n 0SU60005)  One RS232 Download cable (p/n 5CB40419) ...
  • Page 15: C Onnecting To The

    The Smart 116 IP Unit rear panel is illustrated in Figure 2; it has sixteen server ports. The Smart 108 IP is the same, with the exception that it has eight server ports. Figure 2 – Smart 116 IP Unit Rear Panel The following table describes the functionality of the ports on the rear panel of the Smart 108/116.
  • Page 16: Pre-Installation Guidelines

    Installation Pre-Installation Guidelines 2.3 Pre-Installation Guidelines  Place cables away from fluorescent lights, air conditioners, and machines that are likely to generate electrical noise.  Place the Smart 108/116 IP unit on a flat, clean and dry surface.  The Smart 108/116 IP unit is not intended for connection to exposed outdoor lines.
  • Page 17: Connecting The System

    Installation Connecting the System Connecting Figure 3 – Bracket Positions To rack mount the Smart 108/116 IP Smart 108/116 IP unit: 1. Place the brackets on the unit in either of the following ways: on the unit in either of the following ways: ...
  • Page 18: Connecting To The Servers

    Installation Connecting to the Servers Figure 5 – Smart 108/116 IP System Overview 2.6 Connecting to the Servers Each computer/server is directly connected to the Smart 108/116 IP via an appropriate ROC or RICC using a CAT5 cable in star configuration. No external power is needed at the remote RICC/ROCs.
  • Page 19: Connecting A Ricc/Roc Ps/2

    Installation Connecting Connecting to the Servers Figure 7 – ROC USB Connecting a RICC/ROC PS/2 Connecting a RICC/ROC PS/2 2.6.1 The connections for the RICC PS/2 RICC PS/2 and ROC PS/2 are exactly the same. are exactly the same. The following figure illustrates the illustrates the RICC PS/2.
  • Page 20: Connecting A Ricc/Roc Usb

    Installation Connecting to the Servers 3. Connect the Screen connector to the computer’s Video Connect the Screen connector to the computer’s Video card. Failure to connect in the above order while the server is running may lead to Failure to connect in the above order while the server is running may lead to Failure to connect in the above order while the server is running may lead to the mouse malfunctioning until the server is rebooted.
  • Page 21: Connecting To The Network

    Installation Connecting Connecting to the Network Figure 10 – RICC SUN To connect the RICC SUN the RICC SUN: 1. Connect the Screen connector to the computer’s video card. Connect the Screen connector to the computer’s video card. 2. Connect the Keyboard connector to the computer’s Keyboard port Connect the Keyboard connector to the computer’s Keyboard port 2.7 Connecting to the Network Connecting to the Network...
  • Page 22: Connecting The Power Supply

    Installation Connecting the Power Supply 2.10 Connecting the Power Supply Connecting the Power Supply To connect the power supply the power supply to Smart 108/116 IP: 1. Using the power cord provided, connect Smart 108/116 IP to a socket outlet with a Using the power cord provided, connect Smart 108/116 IP to a socket outlet with a Using the power cord provided, connect Smart 108/116 IP to a socket outlet with a grounding connection.
  • Page 23: Configuring The Network

    Configuring the Network Boot-Up Process 3 Configuring the Network After the system has been installed and all connections have been made, you must configure the Smart 108/116 IP system as follows: 1. Configure Smart 108/116 IP’s network settings, which includes configuring: ...
  • Page 24: Assigning Static Ip Addresses For A Number Of Units

    Configuring the Network Logging Onto the Web Configuration Interface Figure 11 – Boot-Up Process Assigning Static IP Addresses for a Number of Units You can connect more than one Smart 108/116 IP to the same network. If there is no DHCP server, or you want to use static IP addresses, connect the Smart 108/116 IP units one at a time and change the static IP address of each unit before connecting the next unit.
  • Page 25: Figure 12 - Web Page

    Configuring the Network Configu Logging Onto the Web Configuration Interface Onto the Web Configuration Interface Only one Administrator at a time can log Only one Administrator at a time can log onto the Web configuration interface. nto the Web configuration interface. An idle timeout of 30 minutes terminates the session.
  • Page 26: Web Configuration Interface Tabs

    Configuring the Network Logging Onto the Web Configuration Interface Figure 14 – Network Configuration – Device Tab From the Configuration menu, you can configure the network, SNMP, Users, Switch Configuration, and Security settings. After making all configuration changes, you must click the button in the toolbar for the changes to go into effect.
  • Page 27: Web Configuration Toolbar Buttons

    Configuring the Network Configuring the Network Settings Web Configuration Toolbar Buttons 3.2.2 The following table describes the functionality of the Web configuration toolbar buttons. Button Functionality Saves the configuration changes Reloads the device settings into the configuration page parameter settings Reboots the device Upgrades the device firmware Restores the device with factory settings...
  • Page 28: Configuring The Device Ip Address

    Configuring the Network Configuring the Network Settings To configure Device ID settings settings: 1. In Device Name, type a name for type a name for Smart 108/116 IP. 2. In TCP Port, type the number of the port (from 800 to 65535) type the number of the port (from 800 to 65535).
  • Page 29: Configuring Network Snmp Settings

    Configuring the Network Configuring Configuring Network SNMP Settings Network SNMP Settings In Manager IP Address, type the static IP address of the Centralized Management , type the static IP address of the Centralized Management , type the static IP address of the Centralized Management Manager.
  • Page 30: Figure 16 - Users Page

    Configuring the Network Configuring User Settings The Users page opens and displays the existing Users. Figure 16 – Users Page 2. Click the Add button. The Add User page appears. Figure 17 – Add User Page 3. Type a User Name and Password. The password must be at least six alphanumeric characters long and cannot include the user name, even if other characters are added.
  • Page 31: Deleting User(S)

    Configuring the Network Configuring Configuring User Settings Configuring Deleting User(s) 3.5.2 You can delete one or multiple Users at a time from the system. ete one or multiple Users at a time from the system. You cannot delete an Administrator who is logged onto the system. You cannot delete an Administrator who is logged onto the system.
  • Page 32: Configuring The Kvm Switch

    Configuring the Network Configuring the KVM Switch Figure 19 – Edit User Page 2. Change the Permission and/or and/or Access as required. 3. To change the password, c To change the password, click The Password parameter opens. In the upper textbox, type the new password; in parameter opens.
  • Page 33: Configuring The Security Settings

    The servers that are connected to the selected KVM switch, appear in the Servers section. The number of servers that appear corresponds to the number of ports in the KVM switch – 16 for Smart 116 IP; 8 for Smart 108 IP. The following information is displayed for each potential server: ...
  • Page 34: Performing Additional Configuration Operations

    Configuring the Network Performing Additional Configuration Operations Additional Configuration Operations Standard Security Policy High Security Policy At least six characters At least eight characters; must include at least one digit, one one digit, one uppercase letter, and one of the following “special” characters “special”...
  • Page 35: Installing An Ssl Certificate

    Configuring the Network Configuring Performing Additional Configuration Operations Additional Configuration Operations  Upgrade firmware.  Restore factory settings settings. Installing an SSL Certificate Installing an SSL Certificate 3.8.1 You can install an SSL Certificate install an SSL Certificate, to ensure secure transactions between the Web , to ensure secure transactions between the Web servers and browsers.
  • Page 36: Figure 23 - Device Version Upgrade Page

    Configuring the Network Performing Additional Configuration Operations 2. Save the firmware file on the client computer. 3. In the toolbar, select The Device Version Upgrade page appears, displaying the current firmware version on the device. Figure 23 – Device Version Upgrade Page 4.
  • Page 37: Restoring Factory Settings

    Configuring the Network Configuring Reloading a Page Restoring Factory Settings Factory Settings 3.8.3 You can restore the Smart 108/116 IP Smart 108/116 IP unit to its factory settings. This r factory settings. This restores the original Smart 108/116 IP Smart 108/116 IP parameters, resetting all the information added by the parameters, resetting all the information added by the administrators, including: Network settings*, Servers, Switches, Users, administrators, including: Network settings*, Servers, Switches, Users,...
  • Page 38: Saving Changes And Logging Out

    Configuring the Network Saving Changes and Logging Out 3.10 Saving Changes and Logging Out Saving Changes and Logging Out Once you have completed configuration changes, you must save them. Once you have completed configuration changes, you must save them. Changes to the SSL Certificate to the SSL Certificate and Security pages require saving and restarting.
  • Page 39: Figure 29 - Logon Page After Rebooting

    Configuring the Network Configuring Saving Changes and Logging Out Changes and Logging Out Figure Figure 29 – Logon Page after Rebooting 3. Type your User name and name and Password and click Enter. The Configuration page opens. The Configuration page opens. To log off: 1.
  • Page 40: Conducting A Remote Session

    Conducting a Remote Session Starting a Remote Session 4 Conducting a Remote Session The remote session enables remotely accessing the server connected to ssion enables remotely accessing the server connected to Smart Smart 108/116 IP. Before starting a remote session, .
  • Page 41: Figure 30 - Logon Page

    Conducting a Remote Session Starting a Remote Session Figure 30 – Logon Page Leave Mode as Remote Access. 4. In User and Password, type the default Administrator name and password, admin and access respectively (both lower case). 5. Click Enter. The screen of the target server or the currently selected server on the KVM switch that is connected directly to Smart 108/116 IP, appears with the Smart 108/116 IP toolbar.
  • Page 42: Remote Session Toolbar Buttons

    Conducting a Remote Session Sharing a Remote Session The Remote Session page displays:  Server Confirmation label – This confirms the identity of the current server accessed, and disappears by default after 30 seconds (this period can be adjusted in the OSD, as explained in Section 6.2.6). It appears again when switching to a different server.
  • Page 43: Exclusive Session

    Conducting Conducting a Remote Session Displaying the Toolbar Displaying When connecting to a target arget server that other users are already connected to, the erver that other users are already connected to, the following message appears following message appears: Figure Figure 32 –...
  • Page 44: Full Screen Mode

    Conducting a Remote Session Setting the Session Profile Figure Figure 33 – Session Profile Dialog Box 2. In Local Mouse Pointer, select select one of the following options to set the appearance of the appearance of the client computer mouse pointer: mouse pointer: ...
  • Page 45: Verifying Remote Presence Solutions Information

    Conducting onducting a Remote Session Verifying Remote Presence Solutions Information Remote Presence Solutions Information To exit full screen mode: To exit full screen mode: 1. On the toolbar, click the Restore button On the toolbar, click the Restore button The desktop window appears. window appears.
  • Page 46: Figure 35 - Performance Settings

    Conducting a Remote Session Changing the Video Performance Settings the Video Performance Settings  Adaptive – Automatically adapts utomatically adapts to the best compression and colors according to to the best compression and colors according to the network conditions. You can choose to display more colors You can choose to display more colors for more fidelity, or less colors to reduce the , or less colors to reduce the volume of data transferred through the network...
  • Page 47: Adjusting The Video

    Conducting Conducting a Remote Session Adjusting the Video 4.7 Adjusting the Video Adjusting the Video There are three ways to adjust the video There are three ways to adjust the video image:  Refreshing the video image Refreshing the video image ...
  • Page 48: Figure 37 - Manual Video Adjustments Controls

    Conducting a Remote Session Adjusting the Video  To fine-tune the target server video settings after auto adjustment erver video settings after auto adjustment  To adapt to a noisy environment or a nonstandard VGA signal dapt to a noisy environment or a nonstandard VGA signal ...
  • Page 49: Managing Keyboard Sequences

    Conducting Conducting a Remote Session Managing Keyboard Sequence Keyboard Sequences  In H. Offset, select select the starting position of each line on the displayed image. the starting position of each line on the displayed image.  In V. Offset, select the vertical starting position of the displayed image.
  • Page 50: Figure 38 - Special Key Manager

    Conducting a Remote Session Managing Keyboard Sequences Figure 38 – Special Key Manager 2. Click the Add Predefined button. A list of existing sequences appears. Figure 39 – Add a Predefined Key Dialog Box 3. Select a key sequence and click OK. The sequence appears in the Special Key Manager box.
  • Page 51: Recording A New Custom Key

    Conducting Conducting a Remote Session Managing Keyboard Sequences Keyboard Sequences 4. In the Special Key Manage In the Special Key Manager box, click OK. The sequence appears in the Keyboard Key sequence list The sequence appears in the Keyboard Key sequence list. Recording a New Custom Key Recording a New Custom Key 4.8.2...
  • Page 52: Deleting Key Sequence(S)

    Conducting a Remote Session Synchronizing Mouse Pointers 3. On your keyboard, press the keys ress the keys to include in the key sequence. The names of the pressed keys he names of the pressed keys appear in the provided area. 4.
  • Page 53: Manually Synchronizing The Mouse

    Conducting Conducting a Remote Session Synchronizing Synchronizing Mouse Pointers Manually Synchronizing the Mouse Manually Synchronizing the Mouse 4.9.1 If the mouse settings on the the target server have been changed, or when the changed, or when the operating system on the target server target server is Windows XP / 2003 Server / 7 / 2008 Server, Linux, 2008 Server, Linux, Novell, SCO UNIX, or SUN Solaris...
  • Page 54: The Usb Option

    Conducting a Remote Session Synchronizing Mouse Pointers Examples The following are examples of the instructions for two different target operating systems. After performing the instructions for the selected operating system, you should click OK to synchronize the mouse pointers. 1. For Windows 7 Go to the Mouse Properties on the Target and clear the Enhance pointer precision checkbox.
  • Page 55: Advanced Mouse Emulation

    Conducting Conducting a Remote Session Synchronizing Synchronizing Mouse Pointers Advanced Mouse Emulation Advanced Mouse Emulation In the Advanced Mouse settings, you can set the type of mouse that you would like In the Advanced Mouse settings, you can set the type of mouse that you would like In the Advanced Mouse settings, you can set the type of mouse that you would like Smart 108/116 IP to emulate.
  • Page 56: Calibrating Mouse Pointers

    Conducting a Remote Session Switching to a Different Server To align the mouse pointers To align the mouse pointers: 1. On the toolbar, select > Align (or press Ctrl+M The mouse pointers align. Calibrating Mouse Pointers Calibrating Mouse Pointers 4.9.3 A target server may have a different mouse pointer speed than the may have a different mouse pointer speed than the client computer client computer.
  • Page 57: Troubleshooting - Safe Mode

    Troubleshooting – Safe Mode Entering Safe Mode 5 Troubleshooting – Safe Mode From Safe mode, you can:  Restore factory defaults – When you cannot access the system (for example, you have forgotten the Username or Password), you can restore factory defaults from Safe mode (see Section 3.8.3 on page 37 on how to restore factory settings from the Web interface).
  • Page 58: Restoring Factory Defaults

    Troubleshooting – Safe Mode Restoring Factory Defaults To enter Safe mode: 1. While powering up Smart Smart 108/116 IP, press and hold down the Go Local Go Local button on the back panel of the unit of the unit for three to four seconds. The device boots up in Sa afe mode.
  • Page 59: Restoring The Device Firmware

    Troubleshooting Troubleshooting – Safe Mode Restoring the Device Firmware To restore factory defaults To restore factory defaults: 1. In the Safe Mode menu menu (see Figure 47), click Restore Factory Settings Restore Factory Settings. A warning appears. Figure 48 – Warning 2.
  • Page 60: Figure 51 - Upgrade Succeeded

    Troubleshooting – Safe Mode Restoring the Device Firmware Figure 51 – Upgrade Succeeded 3. Click Reboot to restart the unit. 60 | Smart 108/116 IP...
  • Page 61: Operating The Smart 108/116 Ip Switching System Locally

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Using the Keyboard Hotkeys the Keyboard Hotkeys 6 Operating the Smart 108/116 IP Operating the Smart 108/116 IP Switching System Locally Switching System Locally This chapter explains how to operate the Smart 108/116 IP Switching system locally This chapter explains how to operate the Smart 108/116 IP Switching system locally This chapter explains how to operate the Smart 108/116 IP Switching system locally, as well as how to upgrade the Smart...
  • Page 62: Navigating The Osd

    Operating the Smart 108/116 IP Switching System Locally hing System Locally Using the OSD Figure Figure 52 – OSD Main Window Lines with yellow text show active computers. Lines with blue text show inact Lines with yellow text show active computers. Lines with blue text show inact Lines with yellow text show active computers.
  • Page 63: Configuring The General Settings

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Using the OSD  Ports (see Section 6.2.5 6.2.5)  Time (see Section 6.2.6 6.2.6)  Users (see Section 6.2.7 6.2.7)  Security (see Section 6.2.8 6.2.8) You can also view the available Help (see Section You can also view the available Help (see Section 6.2.9).
  • Page 64: Configuring Security Settings

    Operating the Smart 108/116 IP Switching System Locally e Smart 108/116 IP Switching System Locally Using the OSD Figure Figure 54 – General Settings Window Configuring Security Settings Configuring Security Settings The OSD comes with an advanced password security system that contains three The OSD comes with an advanced password security system that contains three The OSD comes with an advanced password security system that contains three different security levels.
  • Page 65: Changing The Osd Hotkey

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Using the OSD The new security status is set. The new security status is set. Changing the OSD Hotkey Changing the OSD Hotkey By default, pressing Shift, Shift Shift, Shift displays the OSD.
  • Page 66: Restoring Osd To Factory Defaults (F7)

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Using the OSD Restoring OSD to Factory Defaults (F7) ing OSD to Factory Defaults (F7) In the General settings window General settings window (see Figure 54), you can press F7 to restore store the OSD to its factory default settings.
  • Page 67: Modifying The Keyboard Setting

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Using the OSD  To erase a character To erase a character – Select it and press the Space bar. A blank spac lank space replaces the erased character.
  • Page 68: Setting The Scan, Label, And Timeout Period

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Using the OSD Setting the Scan, Label, and Timeout Scan, Label, and Timeout Period In the Time Settings window, you can In the Time Settings window, you can set the following: ...
  • Page 69: Configuring The Security Settings

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Using the OSD Users is only enabled if the security status is set to On is only enabled if the security status is set to On (see the (see the Configuring Security Settings section section on page 64).
  • Page 70: Osd Functions (F1)

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Using the OSD password, and six User (U) pa ) passwords. To change a user name or password name or password: 1. In the Security Settings window, navigate to the desired In the Security Settings window, navigate to the desired row and column.
  • Page 71: Scanning Computers (F4)

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Using the OSD Scanning Computers (F4) Computers (F4) When necessary, you can adjust the scan time in the Time Settings window adjust the scan time in the Time Settings window (Figure 56).
  • Page 72: Inputting And Updating Ddc Information (F10)

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware the Smart 108/116 IP Firmware Inputting and Updating DDC Information (F10) Inputting and Updating DDC Information (F10) Display Data Channel (DDC) is a VESA standard for communication between a Display Data Channel (DDC) is a VESA standard for communication between a Display Data Channel (DDC) is a VESA standard for communication between a monitor and a video adapter.
  • Page 73: Update Software System Requirements

    Operating the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware  Complete Firmware Package – This includes the firmware for all Smart switches and RICCS and ROCS.  Firmware Package for Smart Switch models – This includes the firmware for all Smart switches.
  • Page 74: Installing The Software

    Operating the Smart 108/116 IP Switching System Locally t 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware the Smart 108/116 IP Firmware Figure 60 – RS232 Cable Installing the Software Installing the Software 6.3.5 To install the Update software: To install the Update software: 1.
  • Page 75: Figure 61 - Smart 108/116 Ip Switch Update Window

    Operating the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware Figure 61 – Smart 108/116 IP Switch Update Window The table below explains the functions of the buttons and dialog boxes in the Update window. Button/Box Function Selects all RICC/ROCs Unselects selected RICC/ROCs...
  • Page 76: Verifying The Version Numbers

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware the Smart 108/116 IP Firmware Figure 62 62 – Communication Port Dialog box 4. Choose the Com Port that that the RS232 Serial cable is connected to, and click and click OK.
  • Page 77: Ricc/Roc Version

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware the Smart 108/116 IP Firmware Figure Figure 64 – Hardware Version Report RICC/ROC Version Before you can select a RICC/ROC, you must a RICC/ROC, you must clear the 108/116 IP Switch itch checkbox.
  • Page 78: Manually Updating The Ricc/Rocs

    Operating the Smart 108/116 IP Switching System Locally t 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Firmware the Smart 108/116 IP Firmware Figure 65 – Open Dialog Box The Smart 108/116 IP switch update is a .min file. The RICC/ROC update is a The Smart 108/116 IP switch update is a .min file.
  • Page 79: Restoring Factory Settings

    Operating the Smart 108/116 IP Switching System Locally the Smart 108/116 IP Switching System Locally Troubleshooting Troubleshooting – Update Software 2. Press Options -> Advanced > Advanced -> Manual Update. 3. Open the appropriate hex file. Open the appropriate hex file. 4.
  • Page 80 Operating the Smart 108/116 IP Switching System Locally Troubleshooting – Update Software  If the electricity fails during the firmware update of the switch, a Communication Error message appears. Simply resume the firmware update by opening the folder that contains the firmware update file and continue from there. ...
  • Page 81: Technical Specifications

    Technical Specifications 7 Technical Specifications Specification Description Target server – DOS, Windows, Novell, Linux, or SUN Solaris for PC Operating systems Client computer – Windows 2000 or later with Internet Explorer 7.0 / Firefox 3.0 and later; Linux x86 with Firefox 3.0 and later Target server –...
  • Page 82 Technical Specifications Specification ROC PS/2 ROC USB 65 x 25 x 25 mm / 2.55 x 0.98 x 0.98 in Dimensions (H x D x W) 82 | Smart 108/116 IP...
  • Page 83: Video Resolution And Refresh Rates

    Video Resolution and Refresh Rates 8 Video Resolution and Refresh Rates Hz → 640x480 720x400 800x600 1024x768 1152x864 1152x900 1280x720 1280x768 1280x960 1280x1024 1600x1200 User Guide | 83...
  • Page 84: Snmp Events Table

    SNMP Events Table 9 SNMP Events Table The following table lists all recorded events. Event Text Code Comment System Boot 1010 Reported upon device boot-up. Server Busy ask 1030 Attempt to connect when another user is already connected. The second for disconnect.
  • Page 85 SNMP Events Table Event Text Code Comment Wrong user name 2030 Wrong user name or password. Login is not successful. or password CONF_USER_EVENT_LOGIN_NOT_SUCCEEDED_WRONG_USER_NAME_O R_PASSWOR D Login is not 2040 Login is not successful because server is busy. successful CONF_USER_EVENT_LOGIN_NOT_SUCCEEDED_SERVER_BUSY because server is busy.
  • Page 86 201204198 • 933207_EN...

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