Scanner Parts..........................8 Scanner Buttons and Lights......................10 Page Separation Lever........................11 User Replaceable Epson Scanner Parts .................... 12 Changing the Power Off and Sleep Timer Settings ................13 Placing Originals on the Scanner ......................14 Loading Originals in the Input Tray..................... 14 Original Document Loading Capacity ....................
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Scanner Does Not Turn On or Turns Off Unexpectedly..............59 Scanner Button Does Not Work as Expected ................59 Scanning Software Does Not Operate Correctly ................59 Cannot Start Epson Scan ......................60 Original Feeds Incorrectly in Scanner.................... 60 Original Jams in Scanner....................... 61 Scanning is Slow ...........................
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Safety and Approvals Specifications ....................75 Notices ............................... 77 Important Safety Instructions......................77 Restrictions on Copying ........................79 Default Delay Times for Power Management for Epson Products............79 Trademarks ............................79 Copyright Notice..........................80 libTIFF Software Acknowledgment....................80 libjpeg-turbo........................... 81 A Note Concerning Responsible Use of Copyrighted Materials.............
Scanner Basics See these sections to learn about the basic features of your scanner. Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner.
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Scanner cover Page separation lever Edge guides Input tray extension Input tray Cover open lever Output tray Output tray extension Kensington security slot USB port Power inlet...
Lights The ! error light The Ready light Parent topic: Scanner Parts Locations Page Separation Lever You can scan plastic cards, folded documents, envelopes, or any document that requires an optional carrier sheet by adjusting the position of the page separation lever.
You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766). Part Part number Network interface unit B12B808441...
Scanner Basics Changing the Power Off and Sleep Timer Settings You can use the Epson Scan Settings utility to change the time period before the scanner enters sleep mode and turns off automatically. 1. Do one of the following to access the Epson Scan Settings utility: •...
Placing Originals on the Scanner Follow the instructions here to place your originals on the scanner. Caution: Do not place anything on top of your scanner or use its cover as a writing surface to avoid damaging it. Loading Originals in the Input Tray Loading Cards in the Input Tray Loading Special Documents Loading Originals in the Input Tray...
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3. Slide the input tray edge guides all the way outward. 4. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents.
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5. If you are loading a multi-page document, fan your stack of originals and tap them gently on a flat surface to even the edges. 6. Slide your originals into the input tray as shown until they meet resistance. Make sure the printed side is facedown and top edge first.
7. Slide the edge guides against the edges of the original. Original Document Loading Capacity Parent topic: Placing Originals on the Scanner Related references Page Separation Lever Related topics Scanning Original Document Loading Capacity You can load original documents that meet these specifications in your scanner.
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Paper size Paper weight Paper type Loading capacity Letter (8.5 × 11 inches 13 to 35 lb (50 Plain paper 13 lb (50 g/m²): 70 sheets [216 × 279 mm]) to 130 g/m²) Fine paper 21 lb (80 g/m²): 50 sheets A4 (8.3 ×...
• Transparencies • Glossy originals Parent topic: Loading Originals in the Input Tray Loading Cards in the Input Tray You can load plastic cards that meet the card specifications in the input tray. 1. Open the input tray and pull up its extension. 2.
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3. Slide the input tray edge guides all the way outward. 4. Load one card horizontally in the input tray as shown, sliding it in until it meets resistance. Make sure the printed side is facedown with the top edge first. Note: Do not load a plastic card vertically.
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5. Slide the edge guides against the edges of the card.
6. Set the page separation lever to the position shown here. Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi- page documents. Card Loading Capacity Parent topic: Placing Originals on the Scanner Related references Page Separation Lever...
Loading direction Horizontal Note: Plastic cards with glossy surfaces may not scan properly. Parent topic: Loading Cards in the Input Tray Loading Special Documents You can load large, thick, or folded originals in the input tray. Make sure the original meets the specifications for special originals before loading it.
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3. Slide the input tray edge guides all the way outward. 4. Do one of the following to load your original: • Load a large or thick original or an envelope in the input tray as shown. Make sure the printed side is facedown with the top edge first.
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• For a folded original, fold and load the original as shown. Note: Do not load the document with the open side facing down. • For a photo or an irregularly-shaped original, use an optional carrier sheet to load the document. Do the following to load the document into the carrier sheet: •...
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• If the original is larger than the carrier sheet, fold it in half with the sides to be scanned facing out. Position the right side of the original at the front of the sheet with the top facing the arrow on the sheet.
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6. Slide the edge guides against the edges of the sheet. 7. Set the page separation lever to the position shown here. Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi- page documents.
Large or Thick Original Loading Capacity Parent topic: Placing Originals on the Scanner Related references Page Separation Lever Related topics Scanning Large or Thick Original Loading Capacity You can load large, thick, or folded originals, or envelopes, that meet these specifications in your scanner.
Using the Network Interface Unit See these sections to use the optional Epson Network Interface Unit to scan over a network. Network Interface Unit Parts Connecting the Network Interface Unit Setting Up Network Scanning Scanning to Network Computers from the Network Interface Unit - Windows...
Connecting the Network Interface Unit See the documentation that came with the optional Epson Network Interface Unit for instructions on connecting it to your scanner. Parent topic: Using the Network Interface Unit Setting Up Network Scanning You can setup network scanning to your scanner through the optional Epson Network Interface Unit.
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• Select the Enter address setting and type in the IP address or host name of your Network Interface Unit. Then click OK. 5. Click the Test button to check the connection. You see a confirmation message. 6. Click OK to save your settings and close Epson Scan Settings.
Parent topic: Using the Network Interface Unit Scanning to Network Computers from the Network Interface Unit - Windows You can scan to a network computer directly from the Network Interface Unit (Windows only). You first set up a scan job in Document Capture Pro and then select the computer you want to send the scanned file to.
You can scan original documents or photos and save them as digital files. Starting a Scan from a Scanner Button Scanning with Document Capture Pro and Document Capture Scanning with Epson Scan Scanning Special Projects Starting a Scan from a Scanner Button You can scan using a button on your scanner.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • Mac OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. You see a window like this:...
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2. Click the Scan icon. You see a window like this:...
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• Windows: Click Detailed Settings. Select any displayed scan settings you want to use and click • Mac OS X: Close the Scan window. Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you want to use and click OK.
Loading Special Documents Scanning with Epson Scan Epson Scan automatically saves your scanned file on your computer in the format and folder you specify. You can select settings, preview, and change the scanned file settings as necessary. 1. Do one of the following to start Epson Scan: •...
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2. Select options for each of the scan settings on the screen. 3. If necessary, click the Preview button. Epson Scan previews your original, and displays the result in a separate Preview window. The scanner also ejects the page. 4. Reload the page in the input tray.
7. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
3. Do one of the following to access the Epson Scan settings: • Windows: Click the Scan icon, then click Detailed Settings. • Mac OS X: Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon.
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4. Select Double-Sided as the Document Source setting. 5. Select the original document size as the Size setting. 6. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other. • Left&Right: Places the scanned images side by side. 7.
8. Click Scan. The scanned image is displayed. Note: If the scanned images are not stitched together correctly, click Configuration on the Epson Scan window and select the Binding Position (for Double-Sided Scanning) setting on the Document tab. Parent topic:...
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3. Click the Scan icon. 4. Select any displayed scan settings you want to use. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Open the File menu and select Save As. 7.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • Mac OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. You see a window like this: 2.
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You see a preview of your scan in the Document Capture Pro or Document Capture window. 5. Select one of the cloud service destination icons: • Web Folder (WebDAV) • Evernote (Windows only) • Google Docs • SugarSync • Microsoft SharePoint server (Windows only) You see the Transfer Settings window.
Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
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4. Pull down on the cover open lever and open the scanner cover. 5. Use a soft, dry cloth to wipe off any stains on the rollers inside the scanner cover.
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6. Wipe off any stains on the pickup rollers. 7. Plug in the AC adapter and press the power button to turn on the scanner. 8. Wipe off any stains on the remaining four rollers. 9. Hold down the start button for at least two seconds, then press the start button several times to rotate the rollers.
10. Press the power button to turn off the scanner. 11. Unplug the AC adapter. Note: Wipe off any stains on the glass scanning surfaces using a soft, dry cloth. If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it.
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4. Pull down on the cover open lever and open the scanner cover. 5. Squeeze the tab on the right side of the pickup roller cover and open the cover. Caution: Do not place too much force on the arm inside the cover when replacing the pickup roller.
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6. Slide the pickup rollers to the right and remove them.
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7. To install the new lower pickup roller, align the notches on the roller and slide it to the left. 8. To install the new upper pickup roller, align the notches on the roller and slide it to the left. Make sure the smaller roller is on the bottom.
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10. Press down on the separation roller cover latch inside the scanner cover and pull down the cover to open it. Caution: Be careful not to apply too much force when opening the cover. 11. Press in on the separation roller to release it, then slide the roller to the side and remove it. 12.
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13. Slide the new separation roller onto the spindle as shown. Make sure that the notches on the roller and spindle align properly. Note: Check that there are no gaps between the roller and spindle. You hear a click when the roller is firmly locked into place.
• Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings. • Mac OS X: Open the Applications folder, click Epson Software, and click Epson Scan Settings. 3. Click Maintenance.
4. Click Reset. The number of scans changes to 0 (zero). 5. Click OK. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or stored it for an extended period, prepare it for transportation as described here.
Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Network Interface Unit Problems Solving Scanned Image Quality Problems When to Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.
The ! error light and the A scanner error has occurred. Turn the scanner off and then back on Ready light are flashing at the again. If the error continues, contact Epson for support. same time Parent topic: Solving Problems Solving Scanning Problems Check these solutions if you have problems scanning with your product.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. • If you are scanning from a Mac, make sure no other Epson scanner drivers are installed. If other drivers are installed, uninstall them, then reinstall this scanner's software.
Mac OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
• Clean inside the scanner and replace the roller assembly kit, if necessary. • If you see a double feed error in the Epson Scan window or the Document Capture Pro window (Windows only), start Epson Scan, select Configuration, select the Detect Double Feed setting, and select Standard as the Paper Thickness setting.
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4. Gently pull out any jammed originals from inside the scanner. 5. Gently pull out any jammed originals from the output tray.
6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. Parent topic: Solving Scanning Problems Related tasks Loading Originals in the Input Tray Loading Cards in the Input Tray Loading Special Documents Scanning is Slow If scanning becomes slow, try these solutions: •...
• Check that the IP address for the scanner is correct in the Epson Scan Settings utility. • If you are scanning with Document Capture Pro (Windows) or Document Capture (Mac OS X), check the following: •...
Related tasks Scanning with Epson Scan Scanned Characters are Blurry If characters in a scanned image appear blurry, adjust these Epson Scan settings (if available) and try scanning again: • Select the Text Enhancement setting. • Adjust the Threshold setting.
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.
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5. Wipe off any stains on the glass scanning surfaces using a soft, dry cloth. Note: If the glass surfaces are stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid. Caution: Do not spray glass cleaner directly on the scanning surfaces.
• Select Auto Detect as the Size setting (Epson Scan) or the Document Size setting (Document Capture Pro or Document Capture). • In Epson Scan, click Configuration and select the Document tab. Adjust the cropping area shown in Crop Margins for Size "Auto".
Select the scanner software program and click Change/Remove. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic:...
8. To reinstall your scanner software, see the Start Here sheet for instructions. Parent topic: When to Uninstall Your Scanner Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or...
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Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766). Parent topic: Solving Problems...
Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements Mac System Requirements...
Color monitor with 800 × 600 resolution or higher and millions of colors Note: Epson Scan does not support the UNIX File System (UFS) for Mac OS X. Install Epson Scan on a disk or in a partition that does not use UFS.
Dimension Specifications Height 11.7 inches (297.0 mm) Width 6.0 inches (152.0 mm) Depth 6.1 inches (154.0 mm) Weight Approx. 5.5 lb (2.5 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed.
Rated output voltage DC 24 V Rated output current 1.37 A Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 10 to 80% RH (non-condensing) Storage: 10 to 85% RH Operating conditions...
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AC Adapter United States Safety: UL60950-1 EMC: FCC part 15 Subpart B Class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B Parent topic: Technical Specifications...
Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. Important Safety Instructions Restrictions on Copying...
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• Use only the type of power source indicated on the AC adapter's label, and always supply power directly from a standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards. • When connecting this product to a computer or other device with a cable, ensure the correct orientation of the connectors.
Parent topic: Notices Trademarks ® EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Mac and Mac OS is a trademark of Apple Inc., registered in the U.S. and other countries.
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
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