Page 1 MX310dn User's Guide May 2013 www.lexmark.com Machine type(s): 7015 Model(s):...
Page 2: Table Of Contents
Contents Contents Safety information..................6 Learning about the printer................8 Finding information about the printer......................8 Selecting a location for the printer......................9 Printer configurations..........................10 Understanding the basic functions of the scanner..................11 Using the ADF and scanner glass......................12 Using the printer control panel.......................13 Understanding the colors of the Sleep button and indicator lights............13 Additional printer setup................15 Installing internal options........................15 Installing hardware options........................18...
Page 3 Contents Printing confidential and other held jobs....................53 Printing information pages........................55 Canceling a print job..........................55 Copying......................57 Making copies............................57 Copying photos............................58 Copying on specialty media........................58 Customizing copy settings........................60 Placing information on copies.........................65 Canceling a copy job..........................66 Understanding the copy options......................66 E-mailing....................69 Setting up the printer to e-mail.......................69 Creating an e-mail shortcut........................70 E-mailing a document..........................70 Canceling an e-mail..........................71...
Page 4 Contents Settings menu............................117 Help menu.............................147 Saving money and the environment............149 Saving paper and toner.........................149 Saving energy............................150 Recycling..............................153 Securing the printer..................155 Statement of Volatility..........................155 Erasing volatile memory........................155 Erasing non‑volatile memory........................155 Finding printer security information.....................156 Maintaining the printer................157 Cleaning the printer parts........................157 Checking the status of parts and supplies.....................159 Estimated number of remaining pages....................159 Ordering supplies..........................160...
Page 5 Contents [x]‑page jam, open tray [x]. [24y.xx].....................180 [x]‑page jam, clear manual feeder. [25y.xx]..................181 [x]‑page jam, open automatic feeder top cover. [28y.xx]..............182 Troubleshooting..................184 Understanding printer messages......................184 Solving printer problems........................198 Solving print problems..........................203 Solving copy problems..........................227 Solving fax problems..........................230 Solving scanner problems........................236 Embedded Web Server does not open....................240 Contacting customer support........................241 Notices.....................243...
Page 6: Safety Information
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 7 Safety information CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 8: Learning About The Printer
Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at • Connecting the printer http://support.lexmark.com. • Installing the printer software Additional setup and instructions for using the printer: User's Guide and Quick Reference Guide—The guides may be available on the Software and Documentation CD.
Page 9: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 10: Printer Configurations
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
Page 11: Understanding The Basic Functions Of The Scanner
Learning about the printer Printer control panel Automatic document feeder (ADF) ADF tray ADF bin Front door release button Standard 250‑sheet tray Optional 250‑ or 550‑sheet tray 50‑sheet multipurpose feeder Paper stop Standard bin Understanding the basic functions of the scanner •...
Page 12: Using The Adf And Scanner Glass
Learning about the printer Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the page. Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 13: Using The Printer Control Panel
Learning about the printer Using the printer control panel 3 4 5 Use the Display • View the printer status and messages. • Set up and operate the printer. Arrow buttons Scroll up and down or left and right. Select button •...
Page 14 Learning about the printer Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light Printer status The printer is off, idle or in Ready state.
Page 15: Additional Printer Setup
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electircal outlet before continuing.
Page 16 Additional printer setup Open the controller board shield using the green handle. Use the following illustration to locate the option card connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.
Page 17: Installing An Optional Card
Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 18: Installing Hardware Options
Additional printer setup Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board shield, and then the controller board access door.
Page 19: Installing Optional Trays
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: •...
Page 20 Additional printer setup Pull out the tray from the base. Remove any packing material from inside the tray. Insert the tray into the base. Place the tray near the printer. Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.
Page 21 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 22: Attaching Cables
Additional printer setup Attaching cables CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 23: Setting Up The Printer Software
From the Software and Documentation CD that came with your printer. • From our Web site: Go to www.lexmark.com, and then navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system > download your software installer package Do either of the following: •...
Page 24: Updating Available Options In The Printer Driver
Additional printer setup Click Install, and then follow the instructions on the computer screen. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.
Page 25: Networking
From the Software and Documentation CD that came with your printer. • From our Web site: Go to www.lexmark.com, and then navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system > download your software installer package Do either of the following: •...
Page 26 Additional printer setup In Windows 7 or earlier Click , or click Start and then click Run. In the Start Search or Run dialog, type D:\setup.exe. Press Enter, or click OK. Note: D is the letter of your CD or DVD drive. •...
Page 27: Preparing To Set Up The Printer On A Wireless Network
Additional printer setup Click the IP tab. Type the printer IP address in the address field, and then click Add. • For AppleTalk printing: Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5. From the Apple menu, navigate to: System Preferences >...
Page 28: Connecting The Printer Using The Wireless Setup Wizard
Additional printer setup Notes: – If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
Page 29: Connecting The Printer To A Wireless Network Using The Embedded Web Server
Additional printer setup Using the Push Button Configuration (PBC) method From the printer control panel, navigate to: > Settings > >Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wireless Connection Setup > > Wi‑Fi Protected Setup > >...
Page 30: Verifying Printer Setup
Additional printer setup Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on. To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x] section, see if the status is Connected.
Page 31: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 171 and “Storing paper” on page 51. Setting the paper size and type From the printer control panel, navigate to: >...
Page 32 Loading paper and specialty media Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.
Page 33 Loading paper and specialty media Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length.
Page 34 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. •...
Page 35 Loading paper and specialty media • Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray. •...
Page 36: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. Open the multipurpose feeder.
Page 37 Loading paper and specialty media Pull the extender gently so that the multipurpose feeder is fully extended and open. Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. Prepare the paper or specialty media for loading. •...
Page 38 Loading paper and specialty media • Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Load the paper or specialty media. Notes: • Do not force paper or specialty media into the multipurpose feeder. •...
Page 39 Loading paper and specialty media Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first.
Page 40: Linking And Unlinking Trays
Loading paper and specialty media • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.
Page 41: Creating A Custom Name For A Paper Type
Loading paper and specialty media Creating a custom name for a paper type Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 42: Assigning A Custom Paper Type
Loading paper and specialty media Using the printer control panel From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Names Type a name for the paper type, and then press Assigning a custom paper type Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
Page 43: Paper And Specialty Media Guide
Paper and specialty media guide Additional information for printing on speciality media may be found in the Card Stock and Label Guide available at http://support.lexmark.com. Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.
Page 44: Grain Direction
Paper and specialty media guide Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60–90‑g/m (16–24‑lb) bond paper, grain long paper is recommended.
Page 45: Using Recycled Paper And Other Office Papers
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 46: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing: Minimize paper consumption. Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry Stewardship Council (FSC) or the Program for the Endorsement of Forest Certification (PEFC).
Page 47 Paper and specialty media guide Paper size and dimension Standard Optional 250‑ or Multipurpose Scanner Duplex 250‑sheet tray 550‑sheet tray feeder glass mode 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm (5.83 x 8.27 in.) 105 x 148 mm (4.13 x 5.83 in.) JIS B5 182 x 257 mm...
Page 48: Supported Paper Types And Weights
Paper and specialty media guide Paper size and dimension Standard Optional 250‑ or Multipurpose Scanner Duplex 250‑sheet tray 550‑sheet tray feeder glass mode 9 Envelope 98.4 x 226.1 mm (3.875 x 8.9 in.) 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) DL Envelope 110 x 220 mm (4.33 x 8.66 in.)
Page 49: Using Specialty Media
Paper and specialty media guide Paper type 250‑ or Multipurpose feeder Duplex mode Scanner glass 550‑sheet tray Envelope Rough envelope Letterhead Preprinted Colored paper Light paper Heavy paper Rough/Cotton Custom Type [x] One‑sided paper labels designed for laser printers are supported for occasional use. We recommend printing only up to 20 pages of paper labels per month.
Page 50: Tips On Using Envelopes
Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: •...
Page 51: Storing Paper
Paper and specialty media guide • If zone coating of the adhesive is not possible, then remove a 2‑mm (0.06‑inch) strip on the leading and driver edge, and then use a non‑oozing adhesive. • Portrait orientation is recommended, especially when printing bar codes. Tips on using card stock Card stock is heavy, single‑ply specialty media.
Page 52: Printing
Printing Printing Printing a document Printing a document From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 53: Printing From A Mobile Device
Adjust the toner darkness, and then press Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing confidential and other held jobs...
Page 54: Modifying Confidential Print Settings
Printing Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 55: Printing Information Pages
Printing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings tab > Security > Confidential Print Setup. Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted.
Page 56: For Macintosh Users
Printing In Windows 7 or earlier Click or click Start, and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK. Double‑click the printer icon. Select the print job you want to cancel. Click Delete.
Page 57: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 58: Copying Photos
Copying • The ADF indicator light comes on when the paper is loaded properly. Adjust the paper guides. From the printer control panel, use the keypad to enter the number of copies, and then press Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner.
Page 59: Copying On Letterhead
Copying From the printer control panel, navigate to: > Copy > > Copy from > select the size of the original document Navigate to: Copy to > > select the tray containing the transparencies > > select the number of copies or enter a number on the keypad >...
Page 60: Customizing Copy Settings
Copying Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press Press the left or right arrow button to scroll to Finish the Job, and then press Customizing copy settings Copying to a different size Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 61: Reducing Or Enlarging Copies
Copying Navigate to: Copy to > > select the tray containing the paper size and type you want to use > > select the number of copies or enter a number on the keypad > If there are no trays that contain the paper size and type you want to use, then do the following: Navigate to: Copy to >...
Page 62: Making A Copy Lighter Or Darker
Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 63: Collating Copies
Copying From the printer control panel, navigate to: > Copy > > Content Type > select the content type of the original document Press the left or right arrow button to scroll to one of the following: • Text—The content of the original document is mostly text or line art. •...
Page 64: Placing Separator Sheets Between Copies
Copying • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the printer control panel, navigate to: > Copy > > Collate > select the collate setting you want > select the number of copies or enter a number on the keypad >...
Page 65: Placing Information On Copies
Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 66: Canceling A Copy Job
Copying Canceling a copy job Canceling a copy job from the printer control panel From the printer control panel, press When a list of copy jobs appears, select the job to cancel, and then press Press to go back to the home screen. Understanding the copy options Copies This option lets you set the number of copies to be printed.
Page 67 Copying Scale This option lets you scale the document from 25% to 400% of the original document size. You can also set automatic scaling. • When copying to a different paper size, such as from legal‑size to letter‑size paper, set the “Copy from” and “Copy to”...
Page 68: Separator Sheets
Copying Advanced Duplex This option lets you specify the document orientation, whether documents are one-sided or two-sided, and how documents are bound. Overlay This option lets you create a watermark (or message) that overlays the content of your copy. You can choose from Confidential, Copy, Draft, Urgent, and Custom.
Page 69: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients in a number of ways.
Page 70: Creating An E-Mail Shortcut
E-mailing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > E-mail/FTP Settings > E-mail Settings. Enter the appropriate information, and then click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
Page 71: Canceling An E-Mail
E-mailing Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is properly loaded. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 72: Faxing
Faxing Faxing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 73: Initial Fax Setup
Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual).
Page 74: Choosing A Fax Connection
Faxing Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
Page 75 Faxing Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
Page 76 Faxing Connected to different wall jacks PHONE LINE To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: •...
Page 77 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the telephone to the port of the printer.
Page 78 Faxing Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
Page 79 Faxing Scenario 3: VoIP telephone service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 80 Faxing Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 81 Faxing Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the telephone cable to an active analog telephone wall jack. Connect your analog telephone to the port of the printer.
Page 82 If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme, then do not remove the adapter plug from the port of the printer. Part name Part number Lexmark adapter plug 40X8519...
Page 83 Faxing Connecting the printer to a non‑RJ‑11 wall jack LINE Connect one end of the telephone cable that came with printer to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Page 84 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N Connect the printer to any of the N ports. N F N PHONE LINE...
Page 85: Connecting To A Distinctive Ring Service
Faxing Connect one end of the telephone cable that came the printer to the port of the printer. Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.
Page 86: Sending A Fax
Faxing Setting the date and time You can set the date and time so that they are printed on every fax you send. If there is a power failure, then you may have to reset the date and time. Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 87: Sending A Fax Using The Computer
Faxing From the printer control panel, navigate to: > Fax > > enter a fax or shortcut number on the keypad > > Original Size > Note: If you want to fax another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press Press the left or right arrow button to scroll to Finish the Job, and then press Sending a fax using the computer...
Page 88: Creating A Fax Destination Shortcut Using The Embedded Web Server
Faxing • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. Press # , and then enter the shortcut number on the keypad. Press Sending a fax using the address book The address book feature lets you search for bookmarks and network directory servers.
Page 89: Customizing Fax Settings
Faxing Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 90: Canceling An Outgoing Fax
Faxing • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the printer control panel, navigate to: Fax > > enter the fax number > >...
Page 91: Holding And Forwarding Faxes
Faxing Canceling a fax job after scanning the original documents From the printer control panel, press Press the left or right arrow button to scroll to the job you want to cancel. Press > Delete Selected Jobs. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released.
Page 92: Understanding The Fax Options
Faxing In the “Forward to Shortcut” field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to” menu. Click Submit. Understanding the fax options Original Size This option lets you choose the size of the documents you are going to fax.
Page 93 Faxing Content Source This option lets you set the original document source. Select from the following content sources: • Color Laser—The original document was printed using a color laser printer. • Black/White Laser—The original document was printed using a mono laser printer. •...
Page 94: Scanning
Scanning Scanning Scanning to an FTP address Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, small two-sided (duplex) pages. items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 95 Scanning Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Scanning to an FTP address Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: •...
Page 96: Scanning To A Computer
Scanning Scanning to a computer Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 97 Scanning Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light turns on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 98: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Menu Settings Page Active NIC Confidential Print General Settings Paper Size/Type Device Statistics Security Audit Log Copy Settings Standard Network Configure MP Set Date and Time Fax Settings Network Setup Page...
Page 99: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to “Cassette” for MP Feeder to Manual Envelope appear as a menu setting.
Page 100 Understanding the printer menus MP Feeder Size Specify the size of the paper loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to “Cassette” for MP Feeder Letter Size to appear as a menu item.
Page 101 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the type of the paper being manually loaded.
Page 102: Configure Mp Menu
Understanding the printer menus Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the First multipurpose feeder as the automatic paper source. •...
Page 103 Understanding the printer menus Labels Texture Specify the relative texture of the labels loaded. Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture Specify the relative texture of the bond paper loaded. Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture...
Page 104: Paper Weight Menu
Understanding the printer menus Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting.
Page 105: Paper Loading Menu
Understanding the printer menus Colored Weight Specify the relative weight of the colored paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Light Weight Specify that the relative weight of the paper loaded is light. Light Heavy Weight Specify the relative weight of the paper loaded is heavy.
Page 106: Custom Types Menu
Understanding the printer menus Light Loading Determine and set two‑sided printing for all print jobs that specify Light as the paper type. Duplex Heavy Loading Determine and set two‑sided printing for all print jobs that specify Heavy as the paper type. Duplex Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify...
Page 107: Custom Scan Sizes Menu
Understanding the printer menus Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name and page orientation. Scan Size Name Notes: Width • The custom scan size name replaces Custom Scan Size [x] in the printer Height menus.
Page 108: Reports Menu
Understanding the printer menus Feed Direction Specify the feed direction if the paper can be loaded in either direction. Short Edge Notes: Long Edge • Short Edge is the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray.
Page 109: Network/Ports Menu
Understanding the printer menus Network/Ports menu Active NIC menu Active NIC Notes: Auto • Auto is the factory default setting. [list of available network cards] • This menu item appears only when an optional network card is installed. Standard Network or Network [x] menu Note: Only active ports appear in this menu.
Page 110: Network Card Menu
Understanding the printer menus Network Buffer Set the size of the network input buffer. Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. • The value can be changed in 1KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 111: Tcp/Ip Menu
Understanding the printer menus View Card Status View the connection status of the wireless network adapter. Connected Disconnected View Card Speed View the speed of an active wireless network adapter. Network Address View the network addresses. Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–225 seconds Notes: •...
Page 112: Ipv6 Menu
Understanding the printer menus Enable BOOTP Specify the BOOTP address assignment setting. Note: On is the factory default setting. Enable AutoIP Specify the Zero Configuration Networking setting. Note: Yes is the factory default setting. Enable FTP/TFTP Enable the built-in FTP server, which lets you send files to the printer using File Transfer Protocol.
Page 113: Wireless Menu
Understanding the printer menus Auto Configuration Specify whether or not the wireless network adapter accepts the automatic IPv6 address configuration entries provided by a router. Note: On is the factory default setting. View Hostname Set the host name. Note: These settings can be changed only from the Embedded Web View Address Server.
Page 114: Appletalk Menu
Understanding the printer menus View Security Mode View the encryption method for the wireless network. AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following: •...
Page 115: Security Menu
Understanding the printer menus Use SSL Set the printer to use SSL for increased security when connecting to the SMTP server. Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 116: Set Date And Time Menu
Understanding the printer menus Configure Log Specify how and whether or not audit logs are created. Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. Enable Remote Syslog •...
Page 117: Settings Menu
Understanding the printer menus Settings menu General Settings menu Display Language Set the language of the text appearing on the printer display. English Note: Not all languages are available for all printers, and you may Francais need to install special hardware for those languages to appear. Deutsch Italiano Espanol...
Page 118 Understanding the printer menus Run Initial setup Run the setup wizard. Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the country or region selection screen, the default becomes No. Paper Sizes Specify the unit of measurement for paper sizes.
Page 119 Understanding the printer menus Alarms Set an alarm to sound when the printer requires user intervention. When activated, Alarm Control lets you set the number of times Alarm Control that the alarm sounds, while Cartridge Alarm lets you stop printing Cartridge Alarm when a cartridge‑low condition occurs.
Page 120 Understanding the printer menus Timeouts Set the amount of time in seconds the printer waits before returning the display to the Ready state. Screen Timeout 15–300 sec Note: “30 sec” is the factory default setting. Timeouts Set the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print Print Timeout job.
Page 121 Understanding the printer menus Print Recovery Set the printer to automatically check for jammed paper. Jam Assist Note: On is the factory default setting. Print Recovery Let the printer successfully print a page that may not have printed otherwise. Page Protect Notes: •...
Page 122: Copy Settings Menu
Understanding the printer menus Copy Settings menu Content Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting. Graphics Text/Photo Photo Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film...
Page 123 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Notes: Legal • Letter is the U.S. factory default setting. Executive • A4 is the international factory default setting. Folio Statement Oficio (Mexico) Universal Auto Size Sense JIS B5 Custom Scan Size [x] Book Original...
Page 124 Understanding the printer menus Overlay Specify the overlay text printed on each page of the copy job. Confidential Note: Off is the factory default setting. Copy Draft Urgent Custom Custom Overlay Specify the custom overlay text. Note: A maximum of 64 characters is allowed. Allow priority copies Allow interruption of a print job to copy a page or document.
Page 125: Fax Settings Menu
Understanding the printer menus Adjust ADF Skew Correct slight skew in the scanned image. Auto Note: Auto is the factory default setting. Scan edge to edge Specify if the original document is scanned edge‑to‑edge. Note: Off is the factory default setting. Sharpness Adjust the amount of sharpness of a copy.
Page 126 Understanding the printer menus Caller ID Specify the type of caller ID being used. Primary Alternate Fax number masking Specify the direction from where digits are masked in an outgoing fax number. Notes: From left • Off is the factory default setting. From right •...
Page 127 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Note: Mixed Sizes is the US factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
Page 128 Understanding the printer menus Behind a PABX Enable or disable switchboard blind dialing without a dial tone. Note: No is the factory default setting. Enable ECM Enable or disable Error Correction Mode for fax jobs. Note: Yes is the factory default setting. Enable Fax Scans Fax files that are scanned at the printer.
Page 129 Understanding the printer menus Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible.
Page 130 Understanding the printer menus Paper Source Specify the paper source for printing incoming fax jobs. Auto Note: Auto is the factory default setting. Tray [x] MP Feeder Sides (Duplex) Enable two‑sided (duplex) printing for incoming fax jobs. Note: Off is the factory default setting. Separator Sheets Enable the printer to include separator sheets for incoming fax jobs.
Page 131 Understanding the printer menus Transmission Log Enable printing of a transmission log after each fax job. Print log Note: Print log is the factory default setting. Do not print log Print only for error Receive Error Log Enable printing of a receive error log following a receive error. Print Never Note: Print Never is the factory default setting.
Page 132: E‑Mail Settings Menu
Understanding the printer menus All Rings Specify ring patterns when the printer is answering calls. Single Ring Only Note: All Rings is the factory default setting. Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only E‑mail Settings menu E‑mail Server Setup...
Page 133 Understanding the printer menus Resolution Specify the resolution of the scan in dots per inch. 75 dpi Note: 150 dpi is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
Page 134 Understanding the printer menus JPEG Quality Set the quality of a JPEG photo image in relation to file size and quality of the image. Best for content Notes: 5–90 • “Best for content” is the factory default setting. • 5 reduces the file size and quality of the image. •...
Page 135 Understanding the printer menus Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold. Color Dropout Notes: None • None is the factory default setting for Color Dropout. • 128 is the factory default setting for each color threshold. Green Blue Default Red Threshold...
Page 136: Ftp Settings Menu
Understanding the printer menus FTP Settings menu Format Specify the format of the file for FTP sending. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version level of the PDF file for FTP sending. 1.2–1.7 Note: 1.5 is the factory default setting.
Page 137 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Notes: Legal • Letter is the U.S. factory default setting. Executive • A4 is the international factory default setting. Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
Page 138 Understanding the printer menus Use Multi‑Page TIFF Choose between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: •...
Page 139: Print Settings
Understanding the printer menus Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting. Adjust ADF Skew Correct slight skew in the scanned image.
Page 140: Finishing Menu
Understanding the printer menus Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the user default setting for all print jobs. 1 sided 2 sided Notes: • “1 sided” is the factory default setting. • You can set two‑sided printing from the software program. For Windows users: Click File >...
Page 141: Quality Menu
Understanding the printer menus Paper Saver Print multiple pages on one sheet of paper. Notes: 2‑Up • Off is the factory default setting. 3‑Up • When the number of pages per sheet is selected, each page is scaled so that 4‑Up the number of pages you want can be displayed on the sheet.
Page 142: Utilities Menu
Understanding the printer menus Enhance Fine Lines Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup.
Page 143: Xps Menu
Understanding the printer menus XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Scale to Fit Scale page content to fit the selected paper size. Note: No is the factory default setting.
Page 144 Understanding the printer menus PCL Emulation Settings Specify the font pitch for scalable monospaced fonts. Pitch Notes: 0.08–100.00 • 10 is the factory default setting. • Pitch refers to the number of fixed‑space characters per inch (cpi). This can be increased or decreased in 0.01‑cpi increments. •...
Page 145 Understanding the printer menus Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign Multipurpose Feeder Notes: None • “Off” is the factory default setting. 0–199 • “None” ignores the Select Paper Feed command. This option appears only Assign Tray [x] when it is selected by the PCL 5e interpreter.
Page 146: Html Menu
Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...
Page 147: Help Menu
The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. They contain information about using the printer and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Description...
Page 148 Understanding the printer menus Menu item Description E‑mail Guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address, shortcut numbers, or the address book, and about changing settings...
Page 149: Saving Money And The Environment
Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
Page 150: Saving Energy
Saving money and the environment Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 171. Saving energy Using Eco‑mode Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact. From the printer control panel, navigate to: >...
Page 151: Adjusting Sleep Mode
Saving money and the environment Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. •...
Page 152: Using Hibernate Mode
Saving money and the environment Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Notes: • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode.
Page 153: Recycling
Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
Page 154: Recycling Lexmark Packaging
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 155: Securing The Printer
Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Page 156: Finding Printer Security Information
Lexmark security Web page. You can also see the Embedded Web Server Administrator’s Guide for additional information: Go to http://support.lexmark.com, and then navigate to Software Solutions > Other Applications. Click the Manuals tab, and then select the Embedded Web Server Administrator’s Guide.
Page 157: Maintaining The Printer
Maintaining the printer Maintaining the printer Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 158: Cleaning The Scanner Glass
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Clean all the areas shown, and then let them dry.
Page 159: Checking The Status Of Parts And Supplies
Maintaining the printer Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the printer control panel, navigate to: >...
Page 160: Ordering Supplies
The Lexmark Return Program lets you purchase Lexmark supplies at a discounted price in exchange for your agreement to use the supplies only once and return them only to Lexmark for remanufacturing or recycling.
Page 161: Storing Supplies
Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge. For more information on replacing the imaging unit, see the instruction sheet that came with the supply. Part name Lexmark Return Program Regular Imaging unit 500Z...
Page 162: Replacing Supplies
Maintaining the printer • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle. Unpack the toner cartridge, and then remove all packing materials.
Page 163 Maintaining the printer Shake the new cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 164 Maintaining the printer Replacing the imaging unit Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle. Lift the green handle, and then pull the imaging unit out of the printer.
Page 165 Maintaining the printer Unpack the new imaging unit, and then shake it. Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 166: Moving The Printer
Maintaining the printer Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Close the front door. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 167: Moving The Printer To Another Location
Maintaining the printer • Use the handholds located on both sides of the printer to lift it. • Make sure your fingers are not under the printer when you set it down. • Before setting up the printer, make sure there is adequate clearance around it. Use only the power cord provided with this product or the manufacturer's authorized replacement.
Page 168: Managing The Printer
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Accessing the remote control panel The remote control panel on your computer screen lets you interact with the printer control panel, even when you are not physically near the network printer.
Page 169: Viewing Reports
Managing the printer Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies. Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 170: Restoring Factory Default Settings
Managing the printer Notification Description The printer stops processing jobs when the supply condition is reached. The supply must be Non Continuable Stop replaced to continue printing. The printer generates an e-mail about the status of the supply when supply notification is enabled. The printer stops when some supplies become empty to prevent damage.
Page 171: Clearing Jams
Clearing jams Clearing jams By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams. If jams occur, then follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser. Avoiding jams Load paper properly •...
Page 172: Understanding Jam Messages And Locations
Clearing jams • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper •...
Page 173 Clearing jams Jam access area Printer control panel message What to do Automatic document [x]‑page jam, open automatic Remove all paper from the ADF tray, and then remove feeder (ADF) feeder top cover. [28y.xx] the jammed paper. Standard bin [x]‑page jam, clear standard Remove the jammed paper.
Page 174: [X]-Page Jam, Open Front Door. [20Y.xx]
Clearing jams [x]‑page jam, open front door. [20y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle.
Page 175 Clearing jams Lift the green handle, and then pull the imaging unit out of the printer. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. Place the imaging unit aside on a flat, smooth surface.
Page 176 Clearing jams Note: Make sure all paper fragments are removed. Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer.
Page 177: [X]-Page Jam, Open Rear Door. [20Y.xx]
Clearing jams Close the front door. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, open rear door. [20y.xx] Open the front door to loosen the jammed paper in the rear door. Gently pull down the rear door.
Page 178: [X]-Page Jam, Clear Standard Bin. [20Y.xx]
Clearing jams Close the rear door, and then the front door. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, clear standard bin. [20y.xx] Firmly grasp the jammed paper on each side, and then gently pull it out.
Page 179: [X]-Page Jam, Remove Tray 1 To Clear Duplex. [23Y.xx]
Clearing jams [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Pull the tray completely out of the printer. Locate the blue lever, and then pull it down to release the jam.
Page 180: [X]-Page Jam, Open Tray [X]. [24Y.xx]
Clearing jams Insert the tray. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, open tray [x]. [24y.xx] Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper is located.
Page 181: [X]-Page Jam, Clear Manual Feeder. [25Y.xx]
Clearing jams Insert the tray. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, clear manual feeder. [25y.xx] From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 182: [X]-Page Jam, Open Automatic Feeder Top Cover. [28Y.xx]
Clearing jams Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > >...
Page 183 Clearing jams Straighten the edges of the original documents, then load the original documents into the ADF, and then adjust the paper guide. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > >...
Page 184: Troubleshooting
Troubleshooting Troubleshooting Understanding printer messages Cartridge low [88.xy] You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Cartridge nearly low [88.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing.
Page 185: Close Front Door
Troubleshooting Change [paper source] to [paper size] load [orientation] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm.
Page 186: Fax Memory Full
Troubleshooting Defective flash detected [51] Try one or more of the following: • Replace the defective flash memory card. • From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to confirm. •...
Page 187 Troubleshooting Fax Station Number not set up. Contact system administrator. Try either of the following: • From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. • Complete the Analog Fax Setup. If the message appears again after completing the setup, then contact your system support person.
Page 188 Troubleshooting Insufficient memory for Flash Memory Defragment operation [37] Try one or more of the following: • From the printer control panel, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to confirm. • Delete fonts, macros, and other data from the printer memory. •...
Page 189 Troubleshooting Load manual feeder with [custom type name] [paper orientation] Try one or more of the following: • Load the multipurpose feeder with the correct size and type of paper. • Depending on your printer model, touch Continue or press to clear the message and continue printing.
Page 190 • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
Page 191 Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
Page 192 Troubleshooting • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. No analog phone line connected to modem, fax is disabled. Connect the printer to an analog phone line.
Page 193: Remove Paper From Standard Output Bin
Troubleshooting For more information, visit http://support.lexmark.com or contact customer support. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: • Check if the toner cartridge is missing. If missing, install the toner cartridge. For information on installing the cartridge, see the “Replacing supplies” section of the User’s Guide.
Page 194 Troubleshooting Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region.
Page 195: Replace Jammed Originals If Restarting Job
Replace maintenance kit, 0 estimated pages remain [80.xy] The printer is scheduled for maintenance. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.
Page 196 From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer models, press to confirm. • Turn off the printer and then turn it back on. • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com.
Page 197: Supply Needed To Complete Job
Troubleshooting Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Notes: • The printer discards any data received through the USB port. • Make sure the USB Buffer menu is not set to Disabled. Supply needed to complete job Do either of the following: •...
Page 198: Solving Printer Problems
Troubleshooting Weblink server not set up. Contact system administrator. Select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Note: If the message appears again, then contact your system support person. Solving printer problems • “Basic printer problems” on page 198 •...
Page 199 Troubleshooting Action Step 5 Go to step 6. Make sure to match the following: Check if the cables connecting the printer and the computer are inserted in the correct ports. • The USB symbol on the cable with the USB symbol on the Are the cables inserted in the correct ports? printer •...
Page 200: Printer Display Is Blank
Troubleshooting Printer display is blank Action Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 The problem is solved. Turn off the printer, and then contact Turn off the printer, then wait for about 10 seconds, and then turn the customer...
Page 201: Tray Problems
Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver”...
Page 202: Paper Feed Problems
Troubleshooting Paper feed problems Jammed pages are not reprinted Action The problem is solved. Contact customer Turn on jam recovery. support. From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Jam Recovery Select On or Auto. Depending on your printer model, press or touch Submit.
Page 203: Solving Print Problems
Troubleshooting Paper jam message remains after jam is cleared Action Contact customer The problem is solved. Do either of the following: support. • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK >...
Page 204: Large Jobs Do Not Collate
Troubleshooting Action Step 2 The problem is solved. Go to step 3. From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray. Resend the print job. Did the job print from the correct tray or on the correct paper? Step 3 The problem is solved.
Page 205: Print Jobs Do Not Print
Troubleshooting Multiple‑language PDF files do not print Action Step 1 The problem is solved. Go to step 2. Check if the print options for the PDF output are set to embed all fonts. For more information, see the documentation that came with Adobe Acrobat.
Page 206: Print Job Takes Longer Than Expected
Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 23. Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Print job takes longer than expected...
Page 207: Printing Slows Down
Troubleshooting Action Step 3 The problem is solved. Go to step 4. Remove held jobs stored in the printer memory. Resend the print job. Did the job print? Step 4 The problem is solved. Go to step 5. Disable the Page Protect feature. From the printer control panel, navigate to: Settings >...
Page 208: Tray Linking Does Not Work
Troubleshooting Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu. Action Step 1 The problem is solved. Go to step 2. Open the trays, and then check if they contain paper of the same size and type.
Page 209: Print Quality Problems
Troubleshooting Print quality problems Characters have jagged or uneven edges Action Step 1 Go to step 2. Select a font that is supported by the Print a font sample list to check if the fonts you are using are supported printer.
Page 210 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match Do the paper size and type match the paper loaded in the tray?
Page 211: Gray Background On Prints
Troubleshooting Action Step 2 The problem is solved. Contact customer support. Replace the fuser. For more information on installing the fuser, see the instruction sheet that came with the part. Resend the print job. Do compressed images still appear? Gray background on prints Leading edge ABCDE ABCDE...
Page 212: Horizontal Voids Appear On Prints
Troubleshooting Horizontal voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3.
Page 213: Incorrect Margins On Prints
Troubleshooting Incorrect margins on prints A B C D A B C D A B C D Action Step 1 The problem is solved. Go to step 2. Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 214: Paper Curl
Troubleshooting Paper curl Action Step 1 Go to step 2. Adjust the width and length guides. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3.
Page 215 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job. Do print irregularities still appear? Step 2 Go to step 3.
Page 216: Print Is Too Dark
Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
Page 217: Print Is Too Light
Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...
Page 218: Printer Is Printing Blank Pages
Troubleshooting Action Step 4 From the printer Go to step 5. control panel, change Make sure that the paper has no texture or rough finishes. the texture settings in the Paper Texture Are you printing on textured or rough paper? menu to match the paper you are printing Step 5...
Page 219: Printer Is Printing Solid Black Pages
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.
Page 220: Repeating Defects Appear On Prints
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 221: Shadow Images Appear On Prints
Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type and Load paper with the correct paper type and weight in the tray.
Page 222: Streaked Horizontal Lines Appear On Prints
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
Page 223: Streaked Vertical Lines Appear On Prints
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 224: Toner Fog Or Background Shading Appears On Prints
Troubleshooting Action Step 3 Go to step 4. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do streaked vertical lines appear on prints? Step 4 Go to step 5.
Page 225: Toner Rubs Off
Troubleshooting Toner rubs off Leading edge Trailing edge Action Step 1 Go to step 2. Specify the paper type and weight from the From the Paper menu on the printer control panel, check the paper type tray settings to match and weight.
Page 226: Uneven Print Density
Troubleshooting Uneven print density Action Replace the imaging unit, and then resend the print job. Contact customer The problem is solved. support. Is the print density uneven? Vertical voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved.
Page 227: Solving Copy Problems
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 228: Scanner Unit Does Not Close
Troubleshooting Scanner unit does not close Action Check if there are no obstructions between the scanner unit and the The problem is solved. Contact customer printer. support. Lift the scanner unit. Remove any obstruction that keeps the scanner unit open. Lower the scanner unit.
Page 229: Partial Document Or Photo Copies
Troubleshooting Action Step 6 Go to step 7. Change the Content Type and Content Check the copy settings. Source settings to From the Copy screen, check if the Content Type and Content Source match the document settings are correct for the document being scanned. being scanned.
Page 230: Solving Fax Problems
Troubleshooting Action Step 2 Go to step 3. Change the paper size setting to match the Check if the paper size setting matches the size of the paper loaded in the paper loaded in the tray. tray, or load the tray From the Paper menu on the printer control panel, check the Paper with paper that Size setting.
Page 231: Caller Id Is Not Shown
Troubleshooting Action The problem is solved. Contact customer From the printer control panel, navigate to: support. > Settings > > General Settings > > Run initial setup > > Turn off the printer, and then turn it back on. The “Select your language” screen appears on the printer display. Select a language, and then press Select a country or region, and then press Select a time zone, and then press...
Page 232: Cannot Send Or Receive A Fax
Troubleshooting Cannot send or receive a fax Action Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. Is there an error or status message on the display? Step 2 Go to step 3.
Page 233 Troubleshooting Action Step 6 Go to step 7. Connect the printer to an analog phone Check if the printer is connected to an analog phone service or the correct service or the correct digital connector. digital connector. The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
Page 234: Can Send But Not Receive Faxes
Troubleshooting Action Step 10 The problem is solved. Go to step 11. Temporarily disable voice mail service. For more information, contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer. Try sending or receiving a fax.
Page 235: Can Receive But Not Send Faxes
Troubleshooting Action Step 3 The problem is solved. Contact customer support. Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. Can you receive faxes? Can receive but not send faxes Action Step 1 The problem is solved.
Page 236: Solving Scanner Problems
Troubleshooting Received fax has poor print quality Action Step 1 The problem is solved. Go to step 2. Ask the person who sent you the fax to: Check if the quality of the original document is satisfactory. Increase the fax scan resolution, if possible. Resend the fax.
Page 237: The Scanner Does Not Respond
Troubleshooting • “Scanning takes too long or freezes the computer” on page 238 • “Poor scanned image quality” on page 239 • “Partial document or photo scans” on page 240 The scanner does not respond Action Step 1 Go to step 2. Turn on the printer.
Page 238: Scanning Takes Too Long Or Freezes The Computer
Troubleshooting Scan job was not successful Action Step 1 Go to step 2. Connect the cables properly. Check the cable connections. Make sure the Ethernet or USB cable is securely connected to the computer and the printer. Are the cables securely connected? Step 2 Change the file name.
Page 239: Poor Scanned Image Quality
Troubleshooting Action Step 2 Contact customer The problem is solved. support. Select a lower scan resolution. Does scanning still take too long or freeze the computer? Poor scanned image quality Action Step 1 Clear the error Go to step 2. message.
Page 240: Embedded Web Server Does Not Open
Troubleshooting Action Step 7 Problem solved. Contact customer support. Increase the scan resolution settings for a higher‑quality output. Did the increased resolution produce a higher‑quality output? Partial document or photo scans Action Check the placement of the document or photo. Contact customer Load the document or...
Page 241: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
Page 242 Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit...
Page 243: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 244 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 245: Noise Emission Levels
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 246: Static Sensitivity Notice
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Page 247: Power Consumption
The product is plugged into an electrical outlet, but the power switch is turned off. 0 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
Page 248: Hibernate Mode
Notices Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Page 249 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 250: Notice To Users Of The Canadian Telephone Network
If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. www.lexmark.com or your Lexmark representative.
Page 251: Notice To Users Of The New Zealand Telephone Network
Notices the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks. Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à...
Page 252: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 253: Regulatory Notices For Wireless Products
Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 254: Taiwan Ncc Rf Notice Statement
Notices To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population;...
Page 255 Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 256 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 257: Limited Warranty
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 258 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 259: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 260: Index
Index Index avoiding paper jams 171 scanner glass 158 Numerics cleaning the printer 157 250‑sheet tray Close flatbed cover and load installing 19 originals if restarting job back button 550‑sheet tray [2yy.xx] 185 printer control panel 13 installing 19 Close front door 185 binding collate fax options 93...
Page 261 Index Eco‑Mode 150 enlarging 61 display, printer control panel Hibernate mode 152 making a copy lighter or darker 62 adjusting brightness 152 Quiet mode 150 multiple pages on one sheet 64 distinctive ring service Schedule Power Modes 153 on both sides of the paper connecting to 85 Sleep mode 151 (duplexing) 61...
Page 262 Index Error reading USB drive. Remove fax function fax setup 73 USB. 186 setting up 230 forwarding faxes 91 Error reading USB hub. Remove fax function is not set up 230 holding faxes 91 hub. 186 fax log making a fax lighter or darker 89 Ethernet network viewing 90 sending a fax at a scheduled...
Page 263 Index Imaging unit very low, [x] estimated Memory full, cannot send pages remain [84.xy] 187 faxes 191 labels, paper Incorrect paper size, open [paper menu settings page tips 50 source] [34] 187 printing 30 letterhead indicator light menus copying on 59 printer control panel 13 Active NIC 109 loading, multipurpose feeder 36...
Page 264 214 noise, printer message remains after jam is print job reducing 150 cleared 203 canceling from the printer control Non‑Lexmark [supply type], see paper jams panel 55 User’s Guide [33.xy] 192 avoiding 171 canceling, from computer 55 non‑volatile memory 155...
Page 265 [25y.xx] 181 Imaging unit very low, [x] to modem, fax is disabled. 192 [x]‑page jam, clear standard bin. estimated pages remain Non‑Lexmark [supply type], see [20y.xx] 178 [84.xy] 187 User’s Guide [33.xy] 192 [x]‑page jam, open automatic Incorrect paper size, open [paper Not enough free space in flash feeder top cover.
Page 266 45, 149 Serial option [x] error [54] 196 resolution recycling SMTP server not set up. Contact fax options 92 Lexmark packaging 154 system administrator. 196, 198 resolution, fax Lexmark products 153 Standard network software error changing 89 toner cartridges 154 [54] 196 RJ‑11 adapter 81...
Page 267 149 scanning connection 74 storing 161 quick copy 57 VoIP connection 79 using genuine Lexmark 160 to a computer 96 setting up fax function 230 using recycled paper 149 using the address book 95 setting up the printer supplies, ordering...
Page 268 Index transparencies paper frequently jams 202 copying on 58 print job takes longer than unacceptable paper 44 loading, multipurpose feeder 36 expected 206 uneven print density 226 tips 49 tray linking does not work 208 Unformatted flash detected trays unexpected page breaks [53] 197 linking 40 occur 208...
Page 269 Index wireless setup wizard using 28 XPS menu 143...

Lexmark MX310dn User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Notices

Index

Quick Links

Need help?

Questions and answers

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Summary of Contents for Lexmark MX310dn