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Deliver an Exceptional Customer
Experience
Samsung recommends Windows 8 Pro.
Leading U.S. Bank Outfits Sales Force
with Smart PCs
The bank needed a business-class tablet with traditional
corporate security features.
The bank chose to outfit about 6,000 branch bank sales staff
with Samsung Smart PCs. The Smart PC enables sales reps
to quickly and easily shift from banking transaction to sales
presentation mode. And since the Smart PC is Windows-based,
it is compatible with legacy Windows-based applications.
Luxury Retailer Builds Customer Loyalty with
Smart PCs
clothes and accessories to suit their style, size and budget.
A luxury retailer provided its team of personal shoppers with
Smart PCs so that they would have a flexible device that
delivers a complete shopping experience.
The personal shopper uses the Smart PC's notebook features
to communicate with clients on upcoming sales, invitations to
trunk shows and send photos of new fashion arrivals. During a
store visit, the Smart PC's media tablet features are used to pull
up the client's purchase history, measurements and preferences.
The personal shopper can also check backroom and warehouse
inventory.
The Smart PC enables the retailer to create a differentiated
shopping experience and a year-round connection to the client.
A leading U.S.-
based bank wanted
to create a friendlier
atmosphere for its
sales personnel
to discuss new
banking products
and services with
customers.
Luxury retailers
build customer
loyalty and higher
sales by providing
personal shoppers
to their elite clients.
The personal
shopper helps
clients select
4
Automobile Dealerships Speed Up Car Repair
Processing with Smart PCs
repair processing software (intake, parts, billing) recommended
its 500+ dealership customers use the Samsung Smart PC for
repair intake.
Service advisors use the stylus-pen of the Smart PC to quickly
tap and enter the repair order while discussing the repair with
the car owner. The Smart PCs improve order accuracy, speed
the intake process, and provide a premium service experience.
Insurance Company Improves Customer Claims
Experience with Smart PCs
to streamline the claims adjustment process by providing its
adjusters with a tablet to photograph the damage and input the
claims information directly into the claims ERP application.
The company chose Samsung Smart PCs because they are
Windows-based and compatible with the insurance company's
ERP and security system. The Smart PC is also a full-featured
notebook PC so the adjusters only need one computing device.
Busy car owners
do not like to wait
in a long queue
to drop off their
car for servicing.
In order to speed
up the process, a
software company
that makes auto
In case of an
accident, insurance
adjusters visit the
policy holder's
home to assess the
damage and begin
the claims process.
An insurance
company wanted
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