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Belt clip and Optional Headset
Display Messages
Connecting the Belt Clip
The following messages shows the status of the phone, provides Caller ID information,
or helps you set up and use your phone.
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset.
BLOCKED NUMBER
Indicates the person is calling from a number which is blocked
from transmission.
2. Snap the ends of the belt clip into place.
CHARGING...
Connecting an Optional Headset to the Handset
Indicates the handset needs to charge for a period of time
before it can resume normal function.
Each handset can be used with an optional headset hands free operation.
DELETE ALL?
Prompt asking if you want to erase all CID records.
1. Connect the headset to the headset jack on the side of the handset. The handset
DELETE CALL ID?
receiver and microphone are disabled when the headset is connected.
Prompt asking if you want to erase the CID record showing on
the display.
2. Adjust the headset to rest comfortably on top of your head and over your ear. Move
the microphone to approximately two to three inches from your mouth.
DELETE?
Prompt asking if you want to erase one of the 50 records
stored in the phone's memory.
3. Press the TALK/CALL BACK button to answer a call or make calls using the headset.
DUPLICATE NUMBER Under VIP melody feature, if the desired number/record was
4. To return to normal operation, unplug the headset from the jack.
selected in any one of TEN VIP melody records before,
Changing the Battery
DUPLICATE NUMBER shows in the display.
CAUTION: To reduce the risk of fire or personal injury, use only the
END OF LIST
Indicates that there is no additional information in CID
Thomson Inc. approved model 5-2660 Nickel-metal Hydride battery
memory.
(Ni-MH), which is compatible with this unit.
ENTER NAME
Prompt telling you to enter a name in one of the 50 memory
1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery.
locations.
2. Remove the battery compartment door.
ENTER TEL NUMBR
Prompt telling you to enter a telephone number in one of the
3. Disconnect the cord attached to the battery pack and remove the battery pack from
50 memory locations.
the handset.
NEW
Indicates call or calls which have not been reviewed.
4. Insert the new battery pack and connect the cord to the jack inside the battery
HANDSET NAME
Prompt telling you to enter the user name for the registered
compartment.
handset.
5. Put the battery compartment door back on.
HANDSET NEEDS
Indicates you must register a non-registered handset prior to
6. Place handset in the base or handset charge cradle to charge. Allow the handset
REGISTRATION
use.
battery to properly charge (for 16 hours) prior to first use or when you install a
new battery pack. If you do not properly charge the phone, battery performance
INCOMPLETE DATA
Caller information is interrupted during transmission or the
phone line is excessively noisy.
will be compromised.
Battery Safety Precautions
LINE IN USE
Displays on handset while the line is in use.
LONG DISTANCE
Indicates CID record is from a long distance call.
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
LOW BATTERY
Indicates the battery needs to be charged.
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
NEW CALL XX
XX represents the number of new CID records not reviewed.
battery listed in the User's Guide.
NO BATTERY
Indicates the battery is not properly installed in the handset,
• Keep batteries out of the reach of children.
or the battery pack is not properly connected to the jack inside
the battery compartment.
• Remove batteries if storing over 30 days.
NO CALLS
Indicates there are no CID records in memory.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
NO DATA
Indicates no CID information was received , you are not
indicates that we are participating in a program to collect and recycle the
subscribed to CID service, or CID service is not working.
rechargeable battery (or batteries).
NO USER MEMORY
Indicates the memory location contains no user memories and
For more information go to the RBRC web site at www.rbrc.org
the user is trying to mark a specific user record for VIP MELODY.
or call 1-800-8-BATTERY or contact a local recycling center.
OUT OF RANGE
May indicate handset is too far away from the base or that
the power has been interrupted. Move closer and
check connections.
PAGING or
Someone pressed the PAGE button on the base or INTERCOM
PAGING FROM
button on the handset
REPT
Indicates a repeat call message. Indicates a new call from the
same number was received more than once.
SEARCHING
Indicates handset is searching for the base.
SPKR
Indicates the handset is in speakerphone mode.
UNKNOWN CALLER/ Indicates incoming call is from an area not serviced by CID or
NAME/NUMBER
the CID information was not sent.
Answering System Display Messages
Caller ID Solutions
No Display
The following messages show the status of the answering system or help you set up
and use the system.
• Charge the battery (for 16 hours). Or replace the battery.
0-59
Indicates the total number of messages.
• Make sure the unit is connected to a non-switched electrical outlet. Disconnect the
power adaptor from the base and reconnect it.
CL (blinking)
The voice time/day stamp needs to be set.
Caller ID Error Message
- -
Answering system is turned off.
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
An (blinking)
The system is answering a call.
presence of noise on the line.
F (blinking)
Answering system memory is full.
No Caller ID
Six bars (blinking)
The system is recording a memo or an announcement.
• You must be subscribed to the standard Name/Number Caller ID service from your
LA (Line Access)
External line remote answering system.
local telephone company to receive CID information.
Handset Sound Signals
Battery
If you experience any of the following problems, even after recharging the battery, you
Signal
Meaning
may need to replace the battery pack:
A long warbling tone (with ringer on)
Signals an incoming call
• Short talk time
Three short beeps (several times)
Page signal
• Poor sound quality
One beep every 7 seconds
Low battery warning
• Limited range
Troubleshooting Guide
• Charge indicator fails to turn on
Telephone Solutions
General Product Care
No dial tone
To keep your unit working and looking good, follow these guidelines:
• Check or repeat installation steps:
• Avoid dropping the handset, as well as other rough treatment to the phone.
Make sure the base power cord is connected to a working electrical outlet.
• Clean the phone with a soft cloth.
Make sure the telephone line cord is connected to the base and the wall jack.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other
• Connect another phone to the same jack. If it doesn't work, the problem might be
chemical products to clean the unit. Doing so will damage the finish.
your wiring or local service.
• Retain the original packaging in case you need to ship the phone at a later date.
• The handset may be out of range of the base. Move closer to the base.
• Periodically clean the charge contacts on the handset and base with a clean pencil
• Make sure the battery is properly charged (for 16 hours).
eraser.
• Make sure the battery pack (in the handset) is properly installed.
Answering System Solutions
• The handset should beep when you press the TALK/CALL BACK button, and the
charge indicator on the base should be lit when the handset rests in the cradle. If
Can't hear messages, beep, etc.
not, the battery may need to be charged.
• Adjust speaker volume.
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Time/Day setting stuck at 12 a.m Mon.
Handset does not ring
• Set the time clock.
• Make sure the handset ringer software switch is set to on.
Answers on 10th ring
• The handset may be out of range of the base. Move closer to the base.
• Make sure answering system is turned on.
• You may have too many extension phones on your line. Try unplugging some
• Answering system memory may be full. Erase some messages.
extensions.
Incoming messages are incomplete
• Check for a dial tone.
• An extension phone may have been lifted as a message is received.
You experience static, noise, or fading in and out
• Answering system memory is full. Erase some messages.
• The handset may be out of range of the base. Move closer to base.
• You may have accidently pressed the PLAY/STOP button during playback and
• Make sure base is not plugged into an electrical outlet with another household
stopped the message.
appliance. If necessary, relocate the base.
Won't respond to remote commands
• Charge the battery (for 16 hours).
• You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.
Unit beeps
• Make sure to enter the correct security code.
• Clean the charging contacts on the cordless handset and base charge cradle with a
• Did unit hang up? If you take no action for a period of time,
soft cloth or an eraser.
it automatically hangs up.
• See solutions for "No dial tone " on previous page.
• Replace the battery.
Memory dialing doesn't work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
• Unplug the power adaptor from the electrical outlet and the back of the base.
Remove the handset battery. Wait for 30 seconds and plug the power adaptor back
into the base and electrical outlet. Reconnect the battery and charge for 16 hours.
Causes of Poor Reception
Service
• Aluminum siding.
Thomson Digital Technologies Ltd., warrants to the purchaser or gift recipient that
if any manufacturing defect becomes apparent in this product within 1 year from
• Foil backing on insulation.
the original date of purchase, it will be replaced free of charge, including return
• Heating ducts and other metal construction that can shield radio signals.
transportation.
• You 're too close to appliances such as microwaves, stoves, computers, etc.
This warranty does not include damage to the product resulting from accidents, misuse
• Atmospheric conditions, such as strong storms.
or leaking batteries.
• Base is installed in the basement or lower floor of the house.
Should your product not perform properly during the warranty period, either:
• Base is plugged into AC outlet with other electronic devices.
1. Return it to the selling dealer with proof of purchase for replacement,
• Baby monitor is using the same frequency.
OR
2. Remove the batteries (where applicable), and pack product complete with
• Handset battery is low.
accessories in the original carton (or equivalent).
• You're out of range of the base.
— Mail prepaid (with proof of purchase) and insured to:
Thomson Digital Technologies Ltd.
Accessory Information
6200 Edwards Boulevard
Mississauga, Ontario
DESCRIPTION
MODEL NO.
Canada L5T 2V7
Handset Replacement Battery
5-2660
The provisions of this written warranty are in addition to and not a modification of or
AC Power adaptor
5-2760
subtraction from the statutory warranties and other rights and remedies contained
in any applicable legislation, and to the extent that any such provisions purport to
Belt Clip
5-2703
disclaim, exclude or limit any such statutory warranties and other rights and remedies,
Headset
5-2425
such provisions shall be deemed to be amended to the extent necessary to comply
Handset charge cradle
5-2758
therewith.
To order, call the nearest distributor for your area;
If you are unable to find a qualified servicer for out of warranty service, you may
Ontario: (905) 624-8516
Manitoba: (204) 783-2088
write to:
British Columbia: (604) 438-8001 Quebec: (514) 352-9071
A shipping and handling fee will be charged upon ordering.
Thomson Digital Technologies Ltd.
It is required by law to collect appropriate sales tax for each individual state,
c/o Thomson Inc.
country, and locality to which the merchandise is being sent. Items are subject to
P.O. Box 0944
availability.
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future reference. This information
is required if service is needed during the warranty period.
PURCHASE DATE ______________________________________________________
NAME OF STORE _________________________________________________________
Instructions For Optional/Additional
Handset(s)
This phone is EXPANDABLE up to a total of 4 handsets (by additional purchase of the
optional Model 28001 handset with charge cradle).
IMPORTANT: If you have purchased an extra handset apart from your
original purchased unit you may find a detailed description of its
functions in the User's Guide provided with your original purchased
unit.
If you have purchased an extra handset that is not of the same type as your
original handset you may still use the original User's Guide to help explain
the new handsets basic functions and options.
Parts Checklist
Make sure your package includes the items shown here.
ABC
DEF
GHI
JKL
MNO
Charge
PQRS
TUV
WXYZ
Battery
Cradle
EXIT
OPER
PAUSE
compartment
RI
cover
Handset
Belt
Handset
battery pack
clip
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model 5-2660 Nickel-metal Hydride battery
(Ni-MH), which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed and can
be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
Extra Charging Cradle
CHARGE
(indicator)
1. Plug the AC power converter of the extra charging cradle into the electrical outlet.
2. Place the handset in the extra charging cradle. The charge indicator turns on,
verifying the battery is charging.
3. Allow the phone to charge for 16 hours.
Registration
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
After the optional handset has charged for 16 hours on the extra charger,
HANDSET NEEDS
REGISTRATION shows in the display.
1. Press the MUTE/PROG button. HOLD BASE PAGE WAIT FOR BEEP shows in the
display.
(Your handset should be held near the base during registration process.)
2. Press and hold the page button on the base unit until you hear a long tone at the
handset. HANDSET X REGISTERED shows in the handset display, where X is the
handset number. You may now rename your handset.
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