Troubleshooting
The device is not responding or can't be turned on.
Reset the device by pressing and holding the power button
for 6 seconds. The device will be forced to shutdown if it is
on and you are required to restart the device again.
The battery has been fully depleted. Please charge the
device via USB or an optional USB AC Adapter.
Battery Life seems short
The operating temperature is below 5
characteristics of the battery and not a malfunction
The battery is not used for a prolonged period. Please
recharge the battery of the device again
The battery is not fully charged. Please charge the device
for at least 4 hours.
The battery might need to be replaced. Please consult the
authorized dealer for service.
A Book cannot be read
Copyright protected books cannot be read on any device
other than the authorized one.
Check if the book has expired.
Check if the book format is supported by the device.
Check if your Adobe Digital Editions are correct on the
computer and on the e-reader.
Chapter 4 Troubleshooting
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