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End the mass storage connection
Make sure to end the connection properly to prevent damage to the device or your data.
1
Click
on the Windows taskbar.
2
Click the pop-up message.
3
Disconnect the USB cable only when the message says that it is safe to remove the hardware.
Do not disconnect the USB cable while the files are being transferred as this could result in loss of data or damage to the device.
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The connection will not end if you have device files open on the PC. Close all device files and try again.
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