Cablecard; Alert Screens; Cablecard Removal; Unsupported Cablecard Insertion - Motorola DCH6416 Installation Manual

2 OVERVIEW

CableCARD™

The DCH6416 receivers are separable security products that use a removable
security mechanism known as a CableCARD
receiver to decrypt digital video services available on the cable plant from your digital
cable provider. If the CableCARD is not properly inserted into the DCH receiver's
rear panel M-Card slot, you will not be able to view cable television programs,
previously recorded programs on the DVR, or interactive on-demand programs.
Important: Under no circumstance should the CableCARD be removed from
the DCH6416 receiver.

Alert Screens

In certain scenarios, the DCH receiver will generate an on-screen alert banner if an
issue is detected with the CableCARD. These scenarios include:
•
Removal of the CableCARD
•
Insertion of an unsupported CableCARD
•
Invalid security certificate provided by the CableCARD
•
Invalid pairing between the CableCARD and the DCH receiver
Important: Please contact your cable operator immediately if any of these
scenarios occur. If the CableCARD has been removed, there is no need to
contact your cable operator. Simply re-insert the card.

CableCARD Removal

In the event that the CableCARD is removed from the DCH receiver, all access to
live, recorded, and on-demand television programming will be terminated. The
DCH6416 will be unable to provide access to television programming until the
CableCARD is re-inserted into the DCH receiver. While the CableCARD is removed
from the DCH receiver, the following on-screen alert banner will be shown:

Unsupported CableCARD Insertion

In the event that an unsupported CableCARD is inserted into the DCH6416 receiver,
all access to live, recorded, and on-demand television programming will be
terminated. The DCH6416 will be unable to provide access to television
programming until a supported CableCARD is re-inserted. When an unsupported
CableCARD is inserted into the DCH receiver, the following on-screen alert banner
will be shown:
IMPORTANT: The DCH6416 supports the M-Card or Multi-Stream CableCARD
device only. When operating with Thin Client and not OCAP(TM) software, the
DCH6416 requires the Motorola M-Card.
™
. The CableCARD allows the DCH
Please re-insert CableCARD
Unsupported CableCARD
8