HP EliteBook 8570w Getting Started Manual
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HP EliteBook 8570w Getting Started Manual

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Getting Started
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  • Page 1 Getting Started HP Notebook...
  • Page 2 Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. Microsoft and be bound by the terms of the HP End User Windows are U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Welcome ................................1 Finding information ..........................2 2 Getting to know your computer ........................4 Top ............................... 4 TouchPad ..........................4 Lights ........................... 5 Buttons and fingerprint reader (select models only) ............6 Keys ............................. 8 Front ..............................
  • Page 6 Using TouchPad gestures ................. 22 Scrolling .................... 24 Pinching/Zooming ................24 Rotating .................... 24 Flicking ..................... 25 5 Maintenance ..............................26 Inserting or removing the battery ......................26 Removing or replacing the service door ..................... 27 Removing the service door ....................27 Replacing the service door ....................
  • Page 7 7 Customer service ............................49 Contacting customer service ......................49 Labels ..............................50 8 Specifications ..............................51 Input power ............................51 Operating environment ........................51 Index ................................... 52...
  • Page 8 viii...

  • Page 9: Welcome

    Welcome After you set up and register the computer, it is important to take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Networking on page ●...

  • Page 10: Finding Information

    Finding information The computer comes with several resources to help you perform various tasks. Resources For information about ● Setup Instructions poster How to set up the computer ● Help to identify computer components ● HP Notebook Reference Guide Power management features ●...
  • Page 11 North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 9115077 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

  • Page 12: Getting To Know Your Computer

    Getting to know your computer TouchPad Component Description Left pointing stick button Functions like the left button on an external mouse. Center pointing stick button Functions like the center button on an external mouse. Pointing stick Moves the pointer and selects or activates items on the screen.

  • Page 13: Lights

    Lights Component Description ● TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. Caps lock light On: Caps lock is on. ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ●...

  • Page 14: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and fingerprint reader (select models only) Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 15 Component Description Calculator button Activates the calculator function. Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon. TouchPad on/off button Turns the TouchPad on and off when it is double-tapped.

  • Page 16: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. For more information, see Keyboard and pointing devices on page NOTE: fn12 is for models with backlit keyboards. Executes frequently used system functions when pressed in combination with a function key, the num lk...

  • Page 17: Front

    Front Component Description Wireless light Turns the wireless feature on or off but does not establish a wireless connection. ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ●...

  • Page 18: Right

    Right Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.

  • Page 19: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. RJ-45 (network) jack Connects a network cable.

  • Page 20: Rear

    Rear Component Description RJ-11 (modem) jack Connects a modem cable. Power connector Connects an AC adapter. Chapter 2 Getting to know your computer...

  • Page 21: Display

    Display Component Description Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. WLAN antennas (3)* Send and receive wireless signals to communicate with wireless local area networks (WLAN).

  • Page 22: Bottom

    Bottom Component Description Battery bay Holds the battery. SIM slot Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Battery release latch Releases the battery. Accessory battery connector Connects an optional accessory battery. Docking connector Connects an optional docking device.
  • Page 23 Component Description Bluetooth compartment Contains a Bluetooth device (select models only). Service door Provides access to the hard drive, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices...

  • Page 24: Networking

    Networking NOTE: Internet hardware and software features vary depending on computer model and your location. Your computer may support one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. For more information, Connecting to an existing WLAN on page 17 Setting up a new WLAN network on page...

  • Page 25: Connecting To A Wireless Network

    Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device ● HP Mobile Broadband Module, a wireless wide area network (WWAN) device ●...

  • Page 26: Configuring A Wireless Router

    Configuring a wireless router For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP. The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network: ●...

  • Page 27: Keyboard And Pointing Devices

    Keyboard and pointing devices Using the keyboard Identifying the hot keys A hot key is a combination of the key (3) and either the key (1), or one of the function keys (2). To use a hot key: ▲ Briefly press the key, and then briefly press the second key of the hot key combination.

  • Page 28: Using Keypads

    Hot key combination Description fn+f4 Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard.

  • Page 29: Using Pointing Devices

    Description pone num lk Alternates between the navigational and numeric functions on the integrated numeric keypad. Num lk light NOTE: The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on. ●...

  • Page 30: Turning The Touchpad Off And On

    Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button. The TouchPad light and on-screen display icons indicate the TouchPad status. The following table shows and describes the TouchPad display icons. TouchPad light Icon Description...
  • Page 31 NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: Click the Show hidden icons icon in the notification area, at the far right of the taskbar. Click the Synaptics Pointing Device icon , and then click Pointing Device Properties. Click the Device Settings tab, select the device in the window that is displayed, and then click Settings.

  • Page 32: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed.

  • Page 33: Flicking

    Flicking Flicking allows you to navigate through screens or quickly scroll through documents. To flick, use three fingers to touch the TouchPad zone in a light, quick flicking motion up, down, left, or right. NOTE: Three-finger flicking is disabled by default. Using pointing devices...

  • Page 34: Maintenance

    Maintenance Inserting or removing the battery NOTE: For additional information on using the battery, see the HP Notebook Reference Guide. To insert the battery: Insert the battery into the battery bay, aligning the tabs on the battery (1) with the notches on the computer.

  • Page 35: Removing Or Replacing The Service Door

    Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer before adding or replacing a memory module or hard drive. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.

  • Page 36: Replacing Or Upgrading The Hard Drive

    To replace the service door: Tilt down the service door to align the front edge of the service door near the front edge of the computer (1). Insert the alignment tabs (2) on the rear edge of the service door with the notches on the computer.

  • Page 37: Removing The Hard Drive

    drive. This provides the advantage of having a hard disk drive (or a RAID volume) for maximum storage capacity while simultaneously delivering SSD enhanced system performance experience. If you add or upgrade a hard drive and intend to set a RAID volume, you must temporarily disable SRT, set the RAID volume and then enable SRT.
  • Page 38 Open the smart card holder (3) to a vertical position. Loosen the hard drive screw (1). Pull the hard drive tab (2) to the right to disconnect the hard drive. Lift the hard drive (3), and then pull the hard drive out of the hard drive bay. Chapter 5 Maintenance...

  • Page 39: Installing A Hard Drive

    Remove the four screws (1) on the hard drive bracket and remove the hard drive bracket (2). NOTE: The new hard drive may have a bracket attached. If a bracket is not included, reverse this procedure to place the bracket onto the new hard drive. Installing a hard drive To install the hard drive: Lower the hard drive (1) into the hard drive bay.
  • Page 40 Tighten the screw (3) to secure the hard drive. Close the smart card holder (1). Tighten the smart card holder screws (2). Tighten the hard drive cover screws (3). Replace the service door (see Removing or replacing the service door on page 27).

  • Page 41: Replacing A Drive In The Upgrade Bay

    Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive. Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the upgrade bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.

  • Page 42: Replacing An Optical Drive

    Insert the hard drive (1) into the upgrade bay, and then tighten the upgrade bay screw (2). Replace the service door (see Removing or replacing the service door on page 27). Insert the battery (see Inserting or removing the battery on page 26).

  • Page 43: Install Optical Drive In Upgrade Bay

    To install an optical drive in the upgrade bay: Turn the computer upside down on a flat surface, with the upgrade bay toward you. Insert the optical drive into the upgrade bay (1). Tighten the upgrade bay screw (2). Replace the service door (see Removing or replacing the service door on page 27).

  • Page 44: To Add Or Replace Memory Module

    by adding a memory module to the vacant expansion memory module slot(s) or by upgrading the existing memory module in the primary memory module slot(s). WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
  • Page 45 Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.

  • Page 46: Adding Or Replacing The Memory Module Underneath The Keyboard (Select Models Only)

    Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module.
  • Page 47 Remove the hard or optical drive from the upgrade bay (see Replacing a drive in the upgrade bay on page 33). Remove the keyboard: With the computer upside down, loosen the three captive keyboard screws (1) on the bottom of the computer. Release the keyboard by pressing down on the keyboard release cut-out (2).
  • Page 48 If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot.

  • Page 49: Replace The Keyboard

    Replace the keyboard: Lift up the keyboard and flip it over (1), resting it on the base enclosure. Slide the keyboard tabs (2) into the base enclosure slots. Press gently on the keyboard(3) so that it snaps into place. NOTE: Gently push along the top of the keyboard to ensure all tabs are in place.

  • Page 50: Using The Dreamcolor Display (Select Models Only)

    Turn the computer upside down, and then tighten the three captive keyboard screws (4) to lock the keyboard into place. Replace the service door (see Removing or replacing the service door on page 27). Insert the battery (see Inserting or removing the battery on page 26.) Replace the hard drive or optical drive in the upgrade bay.

  • Page 51: Cleaning Your Computer

    Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.) ● Alcohol-free glass cleaning fluid ●...
  • Page 52 CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys. This can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.

  • Page 53: Backup And Recovery

    Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) with the installed optical drive (select models only) or an optional external optical drive, or create system restore points.

  • Page 54: Creating Recovery Media

    Creating recovery media NOTE: Operating system recovery media can be created only once. Thereafter, the option to create that media will not be available. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. Select Driver DVD or Windows DVD. From the drop-down menu, select the drive for burning the recovery media.

  • Page 55: Performing A System Recovery

    Performing a system recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

  • Page 56: Using F11 Recovery Tools

    Using f11 recovery tools CAUTION: Using recovery tools completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.

  • Page 57: Customer Service

    Customer service Contacting customer service If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Service. For U.S. product support, go to http://www.hp.com/go/contactHP. For worldwide product support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

  • Page 58: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service label—Provides important information, including the following: Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Have this information available when you contact customer service.

  • Page 59: Specifications

    Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.

  • Page 60: Index

    Index Symbols/Numerics right side 10 integrated numeric keypad, 1394 port, identifying 11 top 4 identifying 8, 20, 21 connector, power 12 integrated webcam light, identifying 13 accessory battery connector, internal display switch 13 identifying 14 display image, switching 20 internal microphones, identifying audio-in (microphone) jack, display release latch 9 identifying 10...
  • Page 61 lights power connector, identifying 12 battery 9 power lights 5, 9 upgrade bay 10 calculator 5 Product Key 50 USB 3.0 port 10 caps lock 5 product name and number, USB charging port 11 hard drive 9 computer 50 USB ports, identifying 10, 11 num lk 5 power 5, 9 recovery partition 48...

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