Solving Problems; Finding Help Information; Battery Problems; Drive Problems - Dell Dimension 2350 User Manual

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Solving Problems

Dell™ Dimension™ 2350 Series
Finding Help Information
Battery Problems
Drive Problems
E-Mail, Modem, and Internet Problems
Error Messages
General Problems
Keyboard Problems

Finding Help Information

To access the Tell Me How help file —
1. Click the Start button, and then click Help and Support.
2. Click User and system guides, and then click User's guides.
3. Click Tell Me How.
To access Windows help —
1. Click the Start button, and then click Help and Support.
2. Type a word or phrase that describes your problem, and then click the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions shown on the screen.
To locate additional information for your computer —

Battery Problems

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type
recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Owner's Manual.
Replace the battery — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or
date displays during start-up, replace the
Owner's Manual for the correct number to call).

Drive Problems

Floppy drive problems

Ensure that Windows® recognizes the drive —
scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
Test the drive —
Insert another disk to eliminate the possibility that the original floppy disk is defective.
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Insert a bootable floppy disk and reboot the computer.
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Ensure that the disk is not full or write-protected —
See the following illustration.
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
Video and Monitor Problems
See "Finding Information for Your
battery. If the battery still does not work properly, contact Dell (see "Contacting Dell" in your
Click the Start button and click My Computer. If the floppy drive is not listed, perform a full
Ensure that the disk has available space and that it is not write-protected (locked).
Computer."