Page 1: User Guide
User Guide BlackBerry 8110 Smartphone...
Page 2 SWD-280430-0212010823-032...
Page 3: Table Of Contents
Assign an application to a Convenience key.......................................12 Set owner information..............................................12 Turn on standby mode..............................................12 About links..................................................12 Create a link for a PIN..............................................12 BlackBerry basics shortcuts............................................13 BlackBerry basics troubleshooting..........................................13 Shortcuts................................................15 BlackBerry basics shortcuts............................................13 Phone shortcuts................................................15 Camera and video camera shortcuts..........................................15 Media shortcuts................................................16...
Page 4 TTY support..................................................34 Multiple phone numbers..............................................34 Phone options..................................................35 Phone shortcuts................................................15 Phone troubleshooting..............................................37 Voice dialling............................................... 39 Make a call using a voice command..........................................39 Dial an extension using a voice command......................................... 39 Check your phone number using a voice command....................................39 Check the wireless coverage level using a voice command..................................39 Check the battery power level using a voice command...................................39 Change the voice dialling language..........................................39 Turn off choice lists for voice commands........................................40...
Page 5 Media card options.................................................64 Media shortcuts................................................16 Media troubleshooting..............................................66 Messages................................................69 Message basics................................................69 Email messages................................................74 PIN messages...................................................81 SMS text messages.................................................82 MMS messages................................................85 Message list options..............................................89 Message shortcuts................................................16 Message troubleshooting..............................................94 Typing..................................................97 Typing basics...................................................97 Typing input methods..............................................99 Spelling checker................................................100 Custom dictionary.................................................102 AutoText..................................................103 Typing shortcuts................................................17 Typing troubleshooting..............................................105 Search...................................................107 Messages, attachments and web pages........................................107 Organiser data................................................109...
Page 6 Receive a device password prompt before you add an application...............................141 View the size of an application database........................................141 About upgrading the BlackBerry Device Software....................................142 Prerequisites: Upgrading the BlackBerry Device Software over the wireless network........................142 Upgrade the BlackBerry Device Software.........................................142 Return to the previous version of the BlackBerry Device Software...............................142 Delete the previous version of the BlackBerry Device Software................................143...
Page 7 GPS technology..............................................151 About GPS technology..............................................151 Get your GPS location..............................................151 Prevent others from tracking your location.......................................151 GPS technology troubleshooting..........................................151 Contacts................................................153 Contact basics................................................153 Customising contacts..............................................155 Categories..................................................156 Mailing lists..................................................158 Multiple address books..............................................159 SIM card phone book..............................................159 Contact list options................................................161 Contact troubleshooting..............................................162 Calendar................................................163 Calendar basics................................................163 Meetings..................................................165 Calendar options................................................167 Multiple calendars.................................................170...
Page 8 Get the date and time from the wireless network automatically................................195 Date and time troubleshooting...........................................195 Notification profiles............................................197 Notification basics................................................197 LED notification................................................199 Custom notification..............................................200 Notification profile troubleshooting.......................................... 2 02 BlackBerry Messenger.............................................203 Contacts..................................................203 Conversations................................................205 Availability..................................................207 Display and keyboard............................................209 Backlighting..................................................209 Display options................................................209 Keyboard options................................................211 Themes....................................................212...
Page 9 Find information about wireless coverage indicators.....................................219 Turn off a wireless connection ...........................................219 Network connection indicators...........................................219 Turn on wireless coverage notifications........................................200 Check the wireless coverage level using a voice command..................................39 About the preferred wireless network list........................................220 Add a wireless network to the preferred wireless network list................................220 Change the order of preferred wireless networks....................................221 Delete a wireless network from the preferred wireless network list..............................221 Turn off data service..............................................221...
Page 10 Submit a score to the BrickBreaker high score website..................................259 Check the high scores on the BrickBreaker web site.....................................259 Service books..............................................261 About service books..............................................261 Accept a service book ..............................................261 Delete a service book..............................................261 Troubleshooting..............................................263 BlackBerry basics troubleshooting..........................................13 Phone troubleshooting..............................................37 Voice dialling troubleshooting............................................41 Camera and video camera troubleshooting........................................51 Media troubleshooting..............................................66...
Page 11 Message troubleshooting..............................................94 Typing troubleshooting..............................................105 Attachment troubleshooting............................................117 Synchronisation troubleshooting..........................................122 Browser troubleshooting..............................................140 Application troubleshooting............................................143 Maps troubleshooting..............................................150 Contact troubleshooting..............................................162 Calendar troubleshooting.............................................171 Bluetooth technology troubleshooting........................................192 Date and time troubleshooting...........................................195 Notification profile troubleshooting.......................................... 2 02 Display troubleshooting...............................................213 Language troubleshooting............................................217 Wireless network coverage troubleshooting......................................222 Security troubleshooting..............................................251 Diagnostic reports................................................276 Glossary................................................279 Legal notice................................................283...
Page 13: Blackberry Basics
About typing input methods You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to provide a quick and comfortable typing and dialling experience.
Page 14: Switch Applications
4. Click Save. Turn on standby mode If you are not on a call, you can turn on standby mode to avoid pressing keys accidentally when you are not using your BlackBerry® device. Hold the Mute key. To turn off standby mode, press the Mute key again.
Page 15: Blackberry Basics Shortcuts
If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organisation might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field.
Page 17: Shortcuts
Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move to a list item or menu item, type the first letter of the item. • To select or clear a check box, press the Space key.
Page 18: Media Shortcuts
• To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject before taking a picture, press the Volume Down key. • To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key. Media shortcuts •...
Page 19: Typing Shortcuts
• To move down a message, press 8. • To move to the next date, press 6. • To move to the previous date, press 4. Typing shortcuts • To insert a full stop, press the Space key twice. The next letter is capitalised. •...
Page 20: Attachment Shortcuts
• To search for text in a presentation attachment, check that you are viewing the presentation in text view or in text and slide view. Press Q. Attachment shortcuts • To search for text in an attachment, press Q. In a spreadsheet •...
Page 21: Calendar Shortcuts
• To zoom out from a map, press O. • To view status information at the top of a map, press Q. To hide status information at the top of a map, press Q. • To view tracking information at the bottom of a map, press the Space key. To hide tracking information at the bottom of a map, press the Space key.
Page 23: Phone
In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen. Make a call 1.
Page 24 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. • To type a number, press a number key.
Page 25: Emergency Calls
About emergency calls Your BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network automatically.
Page 26: Voice Mail
Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. If you have more than one phone number associated with your device, you can only set the voice mail access number for the active phone number.
Page 27: Conference Calls
5. Click a contact. Change the contact assigned to a speed dial key 1. In the phone, press the Menu key. 2. Click View Speed Dial List. 3. Click a contact or phone number. 4. Perform one of the following actions: •...
Page 28: Caller Id
2. Click Drop Call. 3. Click a contact. Leave a conference call Check that your wireless service provider supports this feature. If you make a conference call, you can leave the conference call and the call continues without you. 1. During a conference call, press the Menu key. 2.
Page 29: Call Logs
You can view call logs in the phone or, depending on how you set your call logging options, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry® device stores call logs for 30 days. View call logs in a message list 1.
Page 30: Call Waiting
• Check that your wireless service provider has set up your SIM card for this service. Turn on call waiting If you have more than one phone number associated with your BlackBerry® device, you can change call waiting options for the active phone number only.
Page 31: Call Forwarding
You might not be able to change or delete these phone numbers or add new ones. If you have more than one phone number associated with your BlackBerry® device, you can only change call forwarding options for the active phone number.
Page 32: Call Blocking
5. Click New Number. 6. Type a phone number. 7. Press the Enter key. 8. Press the Menu key. 9. Click Close. Change a call forwarding phone number You can only change call forwarding phone numbers that you have added. 1.
Page 33: Fixed Dialling
If you have more than one phone number associated with your BlackBerry®device, you can change call blocking options for the active phone number only. Prerequisites: Call blocking • Check that your wireless service plan includes this service. • Check that your wireless service provider has set up your SIM card for this service.
Page 34 Prerequisites: Fixed dialling • Check that your wireless service provider has set up your SIM card for this service. • Verify that your wireless service provider has provided you with a SIM card PIN 2 code. Turn on fixed dialling 1.
Page 35: Smart Dialling
9. Click Save. Delete a contact from your fixed dialling list 1. In the phone, press the Menu key. 2. Click Options. 3. Click FDN Phone List. 4. Highlight a contact. 5. Press the Menu key. 6. Click Delete. Smart dialling About smart dialling You can change smart-dialling options to specify a default country code and area code for phone numbers.
Page 36: Tty Support
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device.
Page 37: Phone Options
If you have more than one phone number associated with your device, you can switch the phone number that you use as your active phone number. You can receive calls to all phone numbers that are associated with your device, but you make calls using your active phone number.
Page 38: Turn Off The Prompt That Appears Before You Delete Items
2. Click Options. 3. Click General Options. 4. Perform one of the following actions: • To request that your phone number be hidden, set the Restrict My Identity field to Always. • To request that your phone number be displayed, set the Restrict My Identity field to Never. •...
Page 39: Phone Troubleshooting
Try performing the following actions: • Check that your BlackBerry® device is connected to the wireless network. • If you cannot make calls and fixed dialling is turned on, verify that the phone number for your contact appears in your fixed dialling list or turn off fixed dialling.
Page 40 Advanced Options. Click SIM Card. Highlight the phone number. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Click the trackball. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and receive calls.
Page 41: Voice Dialling
1. In the voice dialling application, wait for the sound. 2. Say "Check battery." Change the voice dialling language Check that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language.
Page 42: Turn Off Choice Lists For Voice Commands
2. Set the Choice Lists field to Always Off. 3. Press the Menu key. 4. Click Save. If your BlackBerry® device identifies more than one possible match to a voice command, your device selects the best match and dials the phone number automatically. Turn off voice prompts 1.
Page 43: Improve Voice Recognition Of Numbers
• Use standard pronunciation rules when you say a voice command. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your device often identifies incorrect matches, set the matching sensitivity level to reject more.
Page 45: Push To Talk
Push to Talk Setup and options About Push to Talk You can use Push to Talk to connect almost instantly with one or more Push to Talk contacts. Before you make a Push to Talk call, you can see whether contacts are available to talk. Set up Push to Talk Check that your wireless service plan includes this service.
Page 46: Place A Call On Hold
2. Highlight a contact or group. 3. To speak, hold the Left Convenience key. After the tone, continue to hold the Left Convenience key and start speaking. 4. To listen, release the Left Convenience key. To end the Push to Talk call, hold the key.
Page 47: Contacts
Send a voice mail message using Push to Talk 1. In the Push to Talk application, click PTT Contacts. 2. Press the Menu key. 3. Click Voice Message. 4. Click a contact or a group. 5. To speak, hold the Left Convenience key. 6.
Page 48 2. Highlight a group. 3. Press the Menu key. 4. Click View Members. 5. Click Add New Contact or Add Existing Contact. Rename a Push to Talk contact or group 1. In the Push to Talk application, click PTT Contacts. 2.
Page 49: Availability
Accept all Push to Talk invitations automatically 1. In the Push to Talk application, click Auto Accept Invitations. 2. Click On. 3. Press the Menu key. 4. Click Save. Availability Change your Push to Talk availability status 1. In the Push to Talk application, click PTT Contacts. 2.
Page 51: Camera And Video Camera
In the camera, the approximate number of pictures that you can save appears in the bottom left corner of the screen. Record a video Verify that you have inserted a media card into your BlackBerry® device. 1. In the video camera, click the trackball.
Page 52: View The Amount Of Memory Available For Recording Videos
View the amount of memory available for recording videos In the video camera, the approximate amount of memory available for recording videos appears in the bottom left corner of the screen. Camera and video camera options Change the location for storing pictures or videos 1.
Page 53: Camera And Video Camera Troubleshooting
Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture to your device memory, delete old data or messages from your device.
Page 54 • Increase the maximum amount of memory available for pictures. The flash dims or turns off If the battery power level drops below 20%, the flash dims to conserve battery power. In cold temperatures, when the battery power level drops below 20%, the flash might turn off. Some pictures that I take are blurry In low lighting conditions, the camera might compensate for the lack of exposure by using a slower shutter speed.
Page 55: Media
About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.
Page 56: Download A Ringtone
5. Click Save. Send a media file If you send a media file using Bluetooth® technology, verify that Bluetooth technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. You can only send media files that you added.
Page 57: Playing Media Files And Recording Voice Notes
Playing media files and recording voice notes Play a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. Click a song, ringtone, video or voice note. Play a song or video on a web page 1.
Page 58: Record A Voice Note
2. If necessary, click a category. 3. Click a song, video or voice note. 4. Press the Menu key. 5. Click Repeat. To stop repeating a song, video or voice note, press the Menu key. Click Repeat. Search for a media file 1.
Page 59: Managing Media Files
You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry® device. You create an automatic playlist by specifying criteria for artists, albums or genres of songs. When you add a song to your device that meets the criteria, your device adds it to the playlist automatically.
Page 60 3. Click New Playlist. 4. Click Standard Playlist. 5. Type a name for the playlist. 6. Press the Menu key. 7. Click Add Songs. 8. Click a song. 9. To add more songs, repeat steps 6 to 8. 10. Press the Menu key. 11.
Page 61 4. Press the Menu key. 5. Click Add to Playlist. 6. Click a standard playlist. Change the order of songs in a standard playlist 1. In the media application, click Music. 2. Click Playlists. 3. Click a standard playlist. 4. Highlight a song. 5.
Page 62 2. Click Options. 3. Perform any of the following actions: • To change the maximum amount of BlackBerry® device memory available for all media files, change the Device Memory Limit field. • To change the minimum amount of device memory available for pictures, change the Reserved Pictures Memory field.
Page 63: Viewing Pictures
3. Navigate to a folder that contains media files. 4. Highlight a media file. 5. Press the Menu key. 6. Click Move. 7. Click a folder. 8. Click Move Here. Delete a media file You can only delete songs, ring tones, videos or voice notes that you added. 1.
Page 64: Zoom In To Or Out From A Picture
4. Press the Menu key. 5. Click View Slide Show. To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show 1. In the media application, press the Menu key. 2. Click Options. 3.
Page 65: Managing Pictures
6. Click Save. Save a picture Save picture files, such as .jpg, .png, .gif or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key.
Page 66: Media Card Options
You can set media card encryption to include or exclude media files. Encrypt the files on a media card To encrypt files on the media card that is inserted in your BlackBerry® device using your device password, verify that you have set a device password.
Page 67: Format A Media Card
1. In the device options, click Media Card. 2. Perform one of the following actions: • To turn on mass storage mode automatically when you connect your BlackBerry® device to your computer, set the Auto Enable Mass Storage Mode When Connected field to Yes.
Page 68: Media Troubleshooting
Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I cannot open media files Try performing the following actions:...
Page 69: My Device Does Not Recognize My Media Card
BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, check that mass storage mode is turned off on your device.
Page 71: Messages
Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks or memos that you create. 1. In a message, calendar entry, task or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: •...
Page 72: Sending Messages
Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might add a disclaimer to email messages after you send them. You cannot change this disclaimer.
Page 73 Send a PIN message 1. In a message list, press the Menu key. 2. Click Compose PIN. 3. In the To field, perform one of the following actions: • Type a PIN. Click the trackball. • Type a contact name. Click the trackball. •...
Page 74: Managing Messages
• To resend the message without changing it, click Resend. Stop a message from sending Check that you are not in a wireless coverage area and your BlackBerry® device is not connected to the wireless network. A clock icon should appear beside the message.
Page 75 Search for text in a message, attachment or web page To search for text in a presentation attachment, check that you are viewing the presentation in text view or in text and slide view. 1. In a message, attachment or web page, press the Menu key. 2.
Page 76: Email Messages
You can add, change or delete email message folders in the email application on your computer. If wireless email reconciliation is turned on, your BlackBerry® device receives changes that you make to the email message folder on your computer over the wireless network.
Page 77 Stop storing messages sent from your device on your computer By default, a copy of messages that you send from your BlackBerry® device appears in the sent items folder in the email application on your computer.
Page 78: Email Message Filters
Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters. If you create multiple email message filters that could apply to the same email message, you must decide which one should be applied first by placing that filter higher in the list.
Page 79 Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only.
Page 80: Email Message Options
4. Click Save. Set an out-of-office reply Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, press the Menu key.
Page 81 2. Click Options. 3. Click Email Settings. 4. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service. 5. Perform any of the following actions: • To send read notification when a sender requests it, change the Send Read Receipts field.
Page 82 5. Click Save. Stop forwarding email messages to your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, press the Menu key.
Page 83: Pin Messages
A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed through your email account.
Page 84: Sms Text Messages
Find your SMS phone number In the phone, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device for SMS text messaging, this number is also your SMS phone number.
Page 85: Store Sms Text Messages On Your Sim Card
4. Click Save. Store SMS text messages on your SIM card If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to a message list.
Page 86: Cell Broadcasting
About cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry® devices in a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific type of information by subscribing to a cell broadcast channel that provides that type of information.
Page 87: Mms Messages
( vCard®), .ics (iCalendar), .avi, .mpg or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends MMS messages...
Page 88 Find your MMS phone number In the phone, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device for MMS messaging, this number is also your MMS phone number.
Page 89: Mms Message Attachments
MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3.
Page 90: Mms Message Options
Save a media file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one of the following menu items: • Save Image • Save Audio • Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1.
Page 91: Message List Options
Stop receiving MMS messages when roaming 1. In the device options, click MMS. 2. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. 3. Press the Menu key. 4. Click Save. Block MMS messages 1. In the device options, click MMS. 2.
Page 92: Change How A Message List Displays Messages
5. Press the Menu key. 6. Click Save. To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list.
Page 93 Depending on your theme, a separate message list might appear for SMS text messages and MMS messages. Use one message list or multiple message lists By default, your BlackBerry® device theme determines whether SMS text messages appear in the same message list as email messages. 1. In a message list, press the Menu key.
Page 94: Block Incoming Messages
To hide call logs in a message list, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block PIN messages from contacts in your organisation. For more information, contact your administrator.
Page 95: Reset A Blocked Message Counter
9. Press the Menu key. 10. Click Save. Reset a blocked message counter 1. In the device options, click Security Options. 2. Click Firewall. 3. Highlight a message type. 4. Press the Menu key. 5. Click Reset Count or Reset All Counts. Message shortcuts In a message •...
Page 96: Message Troubleshooting
I cannot send messages Try performing the following actions: • Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send messages when you return to a wireless coverage area.
Page 97: I Cannot Send Sms Text Messages
I received notification of a new message but no new messages appear in my message list If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message.
Page 98: I Cannot Attach A File To An Mms Message
Try performing the following actions: • Check that your email message filters are turned on. • Check that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages.
Page 99: Typing
Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a selected character. For example, to type ü, hold 3 and roll the trackball to the left until ü...
Page 100: Set The Cursor Speed
4. Roll the trackball left or right. Cancel a text selection 1. With text selected, click the trackball. 2. Click Cancel Selection. Set the cursor speed 1. In the device options, click Screen/Keyboard. 2. Set the Key Rate field. 3. Press the Menu key. 4.
Page 101: Typing Input Methods
About typing input methods You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to provide a quick and comfortable typing and dialling experience.
Page 102: Spelling Checker
Change the typing input language Check that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language.
Page 103: Check Spelling Automatically Before Sending Email Messages
3. Perform any of the following actions: • To accept the suggested spelling, click the highlighted word. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All. •...
Page 104: Custom Dictionary
About the custom dictionary If you type a word or letter combination that your BlackBerry® device does not recognize, your device adds the word or letter combination to the custom dictionary. You can also add words or letter combinations manually to the custom dictionary.
Page 105: Autotext
AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.
Page 106: Change An Autotext Entry
• To insert a macro (for example, the current date or time), press the Menu key. Click Insert Macro. 6. In the Using field, perform one of the following actions: • To capitalise the entry exactly as you typed it, click Specified Case. •...
Page 107: Typing Troubleshooting
• To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a selected character. For example, to type ü, hold 3 and roll the trackball to the left until ü is highlighted. Click the trackball. •...
Page 108 You can only check the spelling of text that you type.
Page 109: Search
Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry®...
Page 110: Search For Messages By Contact Or Subject
CAUTION: If you delete a message from the message search results, the message is also deleted from the email application on your computer or another integrated email account. Search for messages by contact or subject You can search for messages on your BlackBerry® device by contact or subject. 1. In a message list, highlight a message. 2. Press the Menu key.
Page 111: Organiser Data
Organiser data Search for organiser data You can search for organiser data on your BlackBerry® device that contains specific information. 1. In the search application, perform any of the following actions: • In the Text field, type text or a phone number to search for.
Page 112 Search for contacts in your organisation's address book Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, press the Menu key.
Page 113: Attachments
About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif and .wmf files, and play .wav and .mp3 files.
Page 114 Stop downloading an attachment 1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download. Follow a link in an attachment Some attachments might contain links to embedded content such as tables, pictures, footnotes, text boxes or comments. 1.
Page 115: Document Attachments
Open a password-protected .pdf file attachment Check that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 116: Media Attachments
View the content of a cell In a spreadsheet cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click on a worksheet. Switch worksheets 1.
Page 117: Presentation Attachments
1. In a multi-page .tif file attachment, press the Menu key. 2. Click Table of Contents. To move to a specific page, click on a page. Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment, press the Menu key. 2.
Page 118: Vcard Contact Attachments
(.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the address book on their BlackBerry® device.
Page 119: Attachment Troubleshooting
Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.
Page 121: Synchronisation
If wireless data synchronisation or wireless email reconciliation is not available on your device or you have turned them off, you can use the synchronisation tool of the BlackBerry® Desktop Manager to synchronise your organiser data and email messages. For more information, see the BlackBerry Desktop Software online help.
Page 122: Prerequisites: Wireless Data Synchronisation
To stop synchronising organiser data over the wireless network, change the Wireless Synchronisation field to No. About synchronisation conflicts A synchronisation conflict occurs when you change the same email message or organiser data item on your BlackBerry® device and in the email application on your computer.
Page 123: Manage Data Synchronisation Conflicts
About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry® device data, including messages, organiser data, fonts, saved searches and browser bookmarks using the backup and restore tool of the BlackBerry®...
Page 124: Synchronisation Troubleshooting
I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronisation tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help.
Page 125 You can only synchronise the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronise it with the email application on your computer because the birthday field is a date field in the email application on your computer.
Page 127: Browser
2. Click the trackball. Search the Internet Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Internet Service that supports this feature. For more information, contact your wireless service provider. 1. In the browser, perform one of the following actions: •...
Page 128 On a web page, click the trackball. To zoom out from the web page, press the Escape key. Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward. Move through a web page line by line 1.
Page 129: Viewing, Copying And Forwarding Addresses
2. Click History. Return to the home page 1. On a web page, press the Menu key. 2. Click Home. Close the browser 1. In the browser, press the Menu key. 2. Click Close. Viewing, copying and forwarding addresses View the address for a web page 1.
Page 130: Viewing Pictures And Playing Media Files
Send a link or picture from a web page 1. On a web page, highlight or hover over a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address. 4. Click Send Address. 5. Click a message type. To return to the browser after you send the message, press the Escape key.
Page 131: Browser Bookmarks
Browser bookmarks About bookmarks for web pages You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to check the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visited them appear in italic.
Page 132 Delete a bookmark for a web page 1. On a web page, press the Menu key. 2. Click Bookmarks. 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Delete Bookmark. Add a bookmark folder for web pages 1. On a web page, press the Menu key. 2.
Page 133: Web Feeds
Listen to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your BlackBerry device is associated with an email account that uses the BlackBerry® Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB.
Page 134 Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened. • Highlight a date field. Press the Menu key. Click Mark Prior Opened. Change a web feed 1.
Page 135: Browser Options
Browser options Change the default browser view 1. In the browser, press the Menu key. 2. Click Options. 3. Click General Properties. 4. Change the Default View field. 5. Press the Menu key. 6. Click Save Options. Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page.
Page 136: Change Display Options For Web Pages
5. Press the Menu key. 6. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key. 2. Click Set Encoding.
Page 137: Clear A Browser Cache
BlackBerry Browser configuration, you might not be able to change some browser options. You can use the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ringtones. Depending on your wireless service provider, the Internet Browser configuration might not be available on your device...
Page 138: Browser Security
About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES.
Page 139 Specify whether a prompt appears before a secure web page redirects your browser to another web page. Protocol: Specify the protocol that your BlackBerry® device uses for TLS connections between the browser and content servers. Encryption Strength: Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only.
Page 140: Browser Push
About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes or breaking news. When your device receives an update, a new browser push message might appear in a message list, or an icon on the Home screen or in the application list might change to indicate that new information is available.
Page 141 Set whether your BlackBerry® device accepts browser push messages from the BlackBerry® Enterprise Server or BlackBerry® Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages.
Page 142: Browser Troubleshooting
When you add a bookmark, you can only set the Auto Synchronise and Start Time fields if content protection is turned off. I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file.
Page 143: Applications
4. Press the Menu key. 5. Click Delete. Receive a device password prompt before you add an application Check that you have set a BlackBerry® device password. 1. In the device options, click Security Options. 2. Click General Settings. 3. Change the Prompt on application install field to Yes.
Page 144: About Upgrading The Blackberry Device Software
Help. When a BlackBerry Device Software upgrade is available for you to download over the wireless network, a Wireless Upgrade icon appears on the Home screen. The available upgrade might be a complete software upgrade or a software update only. If the available upgrade is a complete software upgrade, your BlackBerry device data is backed up and restored over the wireless network during the installation process.
Page 145: Delete The Previous Version Of The Blackberry Device Software
Delete the previous version of the BlackBerry Device Software If you upgrade your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the software after 30 days. To increase the amount of available memory on your device, you can remove the previous version manually.
Page 147: Maps
3. Perform one of the following actions to specify a starting location: • To specify your current location if your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver, click Where I • To specify a new location, click Enter An Address.
Page 148: Navigation
• To view a location for a contact, click From Address Book. • To view a location that you viewed recently, click the location. View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks or landmarks. 1.
Page 149: Maps Bookmarks
Pan a map Roll the trackball. Maps bookmarks Add a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Add To Favourites. Change a bookmark for a location or route 1. On a map, press the Menu key. 2.
Page 150: Map Options
5. Click Add Subfolder. File a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Find Location. 3. Click From Favorites. 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Move. 7.
Page 151: Hide The Tracking Information At The Bottom Of A Map
5. Click Save. To hide the status information again, change the Hide Title Bar field to Yes. View north at the top of a map By default, when you are tracking your movement, the direction in which you are moving appears at the top of the map. 1.
Page 152: Maps Troubleshooting
Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wireless network. If diagonal lines appear for a long period of time, check that your device is connected to the wireless network.
Page 153: Gps Technology
About GPS technology You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location- based services. Location-based applications can use your GPS location to provide you with other location-based information. For example, a location-based application could use your GPS location to provide you with driving directions.
Page 154 • If you have paired your BlackBerry® device with a Bluetooth®-enabled GPS receiver, check that the Bluetooth-enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a short period of time for your device to find your GPS location.
Page 155: Contacts
3. Type a name for the custom address book field. 4. Press the Enter key. You can synchronise custom address book fields on your BlackBerry® device with the email application on your computer. For more information about synchronising custom address book fields, see the BlackBerry Desktop Software Online Help.
Page 156: View A Contact
3. Click Delete. Search for contacts in your organisation's address book Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, press the Menu key.
Page 157: Customising Contacts
Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Page 158: Categories
Category names are not case sensitive. More than one category can apply to a contact, task or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronises with the task in Lotus Notes.
Page 159 Create a category for contacts, tasks or memos 1. In the address book, task list or memo list, press the Menu key. 2. Click Filter. 3. Press the Menu key. 4. Click New. 5. Type a name for the category. 6.
Page 160: Mailing Lists
About mailing lists You can use mailing lists when you send email, PIN, SMS text or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1.
Page 161: Multiple Address Books
If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry® device.
Page 162: Add A Contact To Your Sim Card
Note: If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your address book, your BlackBerry® device does not copy the SIM card contact. Copy a contact from your address book to your SIM card Check that your wireless service provider has set up your SIM card with a SIM card phone book.
Page 163: Contact List Options
7. Press the Menu key. 8. Click Save. Delete a SIM card contact 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Highlight a contact. 4. Press the Menu key. 5. Click Delete. Contact list options Sort contacts or tasks 1.
Page 164: Contact Troubleshooting
Caller ID pictures are not appearing on my device If your BlackBerry® device is associated with a Microsoft® Outlook® 2000 email account and you add a picture for a contact in the email application on your computer, check that the file name for the picture is ContactPicture.jpg.
Page 165: Calendar
Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have between appointments.
Page 166: Schedule A Meeting
If you have multiple calendars on your BlackBerry®device, the appointment appears in your default calendar. Schedule a meeting Check that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 167: Meetings
Meetings Schedule a meeting Check that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 168: Respond To A Meeting Invitation
To return to the meeting invitation, press the Escape key. Check availability of meeting participants Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 169: Calendar Options
Send an email message to all meeting participants 1. In a meeting, meeting invitation or meeting response, press the Menu key. 2. Click Email All Attendees. Contact a meeting participant 1. In a meeting, meeting invitation or meeting response, highlight a contact. 2.
Page 170 6. Click Save. Change the email address that you use to send messages or meeting invitations Verify that your BlackBerry® device is associated with more than one email address. 1. In the device options, click Advanced Options. 2. Click Default Services.
Page 171 6. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device within the set period of time appear in a calendar.
Page 172: Multiple Calendars
About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work calendar and your personal calendar on your device.
Page 173: Calendar Troubleshooting
Some characters in calendar entries do not appear correctly after synchronisation If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters.
Page 175: Tasks
Tasks Task basics Create a task 1. In the task list, press the Menu key. 2. Click New. 3. Type the task information. 4. Set a due date for the task. 5. If the task is recurring, set the Recurrence field. 6.
Page 176: Hide Completed Tasks
• To mark the task as deferred, in progress or waiting, click Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks 1. In the task list, press the Menu key. 2. Click Hide Completed. Send a task or memo 1.
Page 177 Category names are not case sensitive. More than one category can apply to a contact, task or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronises with the task in Lotus Notes.
Page 178: Task List Options
2. Click Filter. 3. Highlight a category. 4. Press the Menu key. 5. Click Delete. Note: When you delete a category, contacts, tasks or memos in the category are not deleted. Task list options Sort contacts or tasks 1. In the address book or task list, press the Menu key. 2.
Page 179 View the number of tasks or memos stored on your device 1. In the task list or memo list, press the Menu key. 2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device.
Page 181: Memos
Memos Memo basics Create a memo 1. In the memo list, press the Menu key. 2. Click New. 3. Type the memo information. 4. Press the Menu key. 5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2.
Page 182: Delete A Memo
Category names are not case sensitive. More than one category can apply to a contact, task or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronises with the task in Lotus Notes.
Page 183: Memo List Options
Sort contacts, tasks or memos by category 1. In the address book, task list or memo list, press the Menu key. 2. Click Filter. 3. Select the tick box next to a category. Delete a contact, task or memo from a category 1.
Page 184 2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device.
Page 185: Alarm
Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for the alarm and adjust the alarm volume.
Page 187: Calculator
Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternative function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard.
Page 189: Bluetooth Technology
After you pair your BlackBerry device with a Bluetooth enabled device, you can connect to that Bluetooth enabled device when the device is within range of your BlackBerry device (a typical range is approximately 10 metres).
Page 190 5. Click Save. Forward a media file If you forward a media file using Bluetooth® technology, verify that Bluetooth technology is turned on and that your BlackBerry® device is paired with a Bluetooth-enabled device. You can only forward media files that you added.
Page 191: Bluetooth Technology Options
5. Press the Menu key. 6. Click Save. Delete a paired Bluetooth enabled device Check that your BlackBerry® device is not connected to the Bluetooth® device. 1. In the device options, click Bluetooth. 2. Click a Bluetooth enabled device. 3. Click Delete Device.
Page 192: Turn Off Bluetooth Connection Notification
1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. In the Device Name field, type a name for your BlackBerry® device. 5. Press the Menu key. 6. Click Save. Turn off Bluetooth connection notification 1.
Page 193: Bluetooth Profiles
This service allows you to connect your device to Bluetooth enabled devices that support the transfer of data such as media files. Dial-Up Networking (DUN) This profile allows you to use your device as a modem when it is connected to a Bluetooth enabled computer that is running BlackBerry Desktop Software.
Page 194: Bluetooth Technology Troubleshooting
6. Click Save. Turn off automatic reconnection to Bluetooth enabled devices By default, when you turn on your BlackBerry® device, your device attempts to connect to the last Bluetooth® enabled device you used. 1. In the device options, click Bluetooth.
Page 195 • Verify that, in the Bluetooth options, the Address Book Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled...
Page 197: Date And Time
2. Change the Time Zone field. 3. Perform one of the following actions: • To get the date and time from the wireless network that your BlackBerry® device is connected to, change the Date/Time Source field to Network. • To get the date and time from the BlackBerry network, change the Date/Time Source field to BlackBerry.
Page 199: Notification Profiles
Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders and incoming messages, calls and browser content. Your device has six pre-loaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only and Off.
Page 200: Change A Notification Profile
10. Click Save. 11. To set notification options for another item, repeat steps 5 to 10. 12. Press the Menu key. 13. Click Save. Change a notification profile 1. In the profile list, click Advanced. 2. Highlight a notification profile. 3.
Page 201: Led Notification
3. Press the Menu key. 4. Click Download Ring Tones. LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colours to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth®...
Page 202: Custom Notification
Your BlackBerry® device applies notification profile exceptions in the order in which they appear in the notification profile exception list. If you create multiple notification profile exceptions that include the same contact, place the notification profile exception that you want your device to apply first in the list.
Page 203 Change the order of notification profile exceptions 1. In the profile list, click Advanced. 2. Highlight a notification profile exception. 3. Press the Menu key. 4. Click Move. 5. Roll the trackball to the new location. 6. Click the trackball. Change a notification profile exception 1.
Page 204: Notification Profile Troubleshooting
My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile. The device vibrates until the caller or the wireless network ends the connection.
Page 205: Blackberry Messenger
BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your contact list. 1. In BlackBerry Messenger, on the contact list screen, press the Menu key. 2. Click Add a Contact.
Page 206: Rename A Contact
5. Click Save. Note: If you use a BlackBerry® Enterprise Server for IBM® Lotus® Domino®, BlackBerry Enterprise Server for Novell® GroupWise®, or the BlackBerry® Internet Service, when you send an invitation and the recipient accepts, you might not be notified.
Page 207: Conversations
Delete a group You must move your contacts out of a group before you can delete that group. There must be at least one group in your BlackBerry Messenger contact list; you cannot delete the last remaining group in your contact list.
Page 208: Add An Emoticon
1. During a BlackBerry Messenger conversation, click the trackball. 2. Click Ping Contact. Turn off ping vibration 1. In BlackBerry® Messenger, on the contact list screen press the Menu key. 2. Click Options. 3. Change the Vibrate When Receiving a Ping field to No.
Page 209: Availability
3. Click Available or Unavailable. 4. Type a message that contacts can see when they view your contact information. 5. Click OK. When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified.
Page 210 Receive a notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert.
Page 211: Display And Keyboard
About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment.
Page 212 4. Press the key. 5. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. Download a Home screen background Check that your wireless service provider supports this feature. 1.
Page 213: Keyboard Options
• To move the application icon out of an application folder, click on the Up folder. Hide an application icon Depending on your theme, you might not be able to hide some application icons. 1. In the application list, highlight an application icon. 2.
Page 214: Themes
4. Click Save. Turn on standby mode If you are not on a call, you can turn on standby mode to avoid pressing keys accidentally when you are not using your BlackBerry® device. Hold the Mute key. To turn off standby mode, press the Mute key again.
Page 215: Display Troubleshooting
Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key.
Page 217: Language
4. Click Save. Add a display language You can add a display language using the application loader tool of the BlackBerry® Desktop Manager. For more information about adding applications including display languages see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, follow the instructions on the Language Removal screen.
Page 218: Turn Off The Shortcut For Switching Typing Input Languages
3. Press the Menu key. 4. Click Save. Turn off the shortcut for switching typing input languages Check that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language.
Page 219: Language Troubleshooting
Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator.
Page 221: Wireless Network Coverage
Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device. Turn off a wireless connection You should turn off wireless connections in certain places such as on an airplane or in a hospital.
Page 222: About The Preferred Wireless Network List
Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you are travelling. You can use the preferred wireless network list to control the order in which your BlackBerry® device uses these other wireless networks.
Page 223: Change The Order Of Preferred Wireless Networks
Depending on your wireless service plan, you might be able to turn off data service (email, PIN and MMS messages and browser service) on your BlackBerry® device so that only phone and SMS text messaging services are available. For more information, contact your wireless service provider.
Page 224: About Roaming
About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wireless service provider's wireless coverage area. Your wireless service provider must set up your SIM card for roaming services before you can use a different wireless network.
Page 225 • Check that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again.
Page 227: Power, Battery And Memory
• If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, hold the Power key. • If you have set your device to turn on and turn off automatically at specific times, on the Home screen, click Turn Power Off. If you want the device to stay turned off until you press the Power key, click Full Power Off.
Page 228: View The Amount Of Available Memory On Your Device
Best practice: Optimising your device performance Try to maintain at least 400 KB of available memory on your BlackBerry®device. To increase the amount of available memory, try deleting items that you do not need from your device. Consider the following guidelines: •...
Page 229: Sim Card
If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry® device.
Page 230: About Sim Card Security
About SIM card security You can protect your SIM card with a PIN to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type in the PIN.
Page 231: Protect Your Sim Card With A Pin
Protect your SIM card with a PIN Check that your wireless service provider has provided you with a SIM card PIN. 1. In the device options, click Advanced Options. 2. Click SIM Card. 3. Press the Menu key. 4. Click Enable Security. 5.
Page 233: Security
To unlock your device, on the Lock screen, click the trackball. Click Unlock. Type in your device password. Press the Enter key. Lock the keyboard If you do not set a BlackBerry® device password, you can lock your keyboard to avoid making calls and pressing keys accidentally. On the Home screen or in the application list, click Keyboard Lock.
Page 234: Password Keeper
Set a limit for device password attempts 1. In the device options, click Security Options. 2. Click General Settings. 3. Set the Number of Password Attempts field. 4. Press the Menu key. 5. Click Save. Password keeper About the password keeper Use the password keeper to store all your passwords in one place.
Page 235 3. Set the random password fields. 4. Press the Menu key. 5. Click Save. View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. In the password keeper, highlight a password. 2.
Page 236: Encryption
About content protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device including data that your device receives when it is locked. Your device decrypts data as you access it.
Page 237: About Encryption Keys
Set content protection strength Check that content protection is turned on. You can set the strength of the encryption that your BlackBerry® device uses to protect data that you receive when your device is locked. 1. In the device options, click Security Options.
Page 238: Memory Cleaning
About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data including messages, contacts, calendar entries, tasks and memos.
Page 239: Certificates
• To prevent your device from deleting sensitive data from the device memory when your device remains idle for a specified period of time, change the Clean When Idle field to No. • To change how long your device waits after you stop using it before it deletes sensitive data from the device memory, change the Idle Timeout field.
Page 240 This field displays the trust status of the certificate chain. A certificate can be explicitly trusted (the certificate itself is trusted), implicitly trusted (the root certificate in the certificate chain is trusted on your BlackBerry® device) or not trusted (the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device).
Page 241 To view all the certificates on your BlackBerry® device, press the Menu key. Click Show All Certs. Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. 1. In the device options, click Security Options.
Page 242: Certificate Status
• To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain. Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers.
Page 243: Certificate Options
1. In the device options, click Security Options. 2. Click Certificates. 3. Highlight a certificate. 4. Press the Menu key. 5. Click Revoke. 6. Click Yes. 7. Change the Reason field. 8. Click OK. To cancel a certificate hold, highlight the certificate. Press the Menu key. Click Cancel Hold. Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons.
Page 244 8. Press the Menu key. 9. Click Save. When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate to the key store 1.
Page 245: Certificate Servers
7. Perform one of the following actions: • To download the revocation status of a certificate when you add it to the key store, change the Fetch Status field to Yes. • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No. 8.
Page 246: Connection Options For Ldap Certificate Servers
Specify whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. Connection options for OCSP and CRL servers Friendly Name: Type a display name for the certificate server.
Page 247: Key Stores
Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificates (certificate and private key pairs) •...
Page 248: Change The Service That Your Device Uses To Download Certificates
Turn off automatic backup of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for security reasons, you can turn off automatic backup and restore of key store data.
Page 249: Smart Cards
Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry® device, but you cannot import private keys. As a result, private key operations such as signing and decryption use the smart card, and public key operations such as verification and encryption use the public certificates on your device.
Page 250: Import A Certificate From A Smart Card
About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field.
Page 251 2. Click General Settings. 3. Change the Certificate Status Check field. 4. Press the Menu key. 5. Click Save. If your BlackBerry® device checks the status of your authentication certificate and finds that it is revoked or expired, your device locks.
Page 252: Software Tokens
About software tokens You might need a software token to log in to a VPN. A software token includes a token code that your BlackBerry® device regenerates periodically and a PIN. For more information about software tokens, contact your administrator.
Page 253: About Security Self-Tests
Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: •...
Page 255: Third-Party Application Control
About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example a share price application might need to connect to the Internet to retrieve the latest share prices. You might have to set the APN that the third-party application uses for this connection.
Page 256: Connection Permissions For Third-Party Applications
Interaction permissions for third-party applications Interprocess Communication: Specify whether third-party applications can communicate and share data with other applications on your BlackBerry® device. Device Settings Modification: Specify whether third-party applications can turn on or turn off your device or change device options, such as display options.
Page 257: Data Permissions For Third-Party Applications
Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth®...
Page 259: Brickbreaker
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds.
Page 260: Brickbreaker Scoring
BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker •...
Page 261: Submit A Score To The Brickbreaker High Score Website
Submit a score to the BrickBreaker high score website 1. In BrickBreaker, press the Menu key. 2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores.
Page 263: Service Books
Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry®...
Page 265: Troubleshooting
If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organisation might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field.
Page 266 Advanced Options. Click SIM Card. Highlight the phone number. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Click the trackball. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and receive calls.
Page 267: I Cannot Open Media Files
BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, check that mass storage mode is turned off on your device.
Page 268: I Cannot Send Messages
• If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file.
Page 269: I Cannot File Email Messages
I received notification of a new message but no new messages appear in my message list If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message.
Page 270 Try performing the following actions: • Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.
Page 271: I Cannot Check Spelling
• Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. • Check that your wireless service plan includes this service.
Page 272 I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronisation tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help.
Page 273: I Cannot Add Applications
You can only synchronise the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronise it with the email application on your computer because the birthday field is a date field in the email application on your computer.
Page 274 Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wireless network. If diagonal lines appear for a long period of time, check that your device is connected to the wireless network.
Page 275: I Cannot Pair With A Bluetooth-Enabled Device
• Verify that, in the Bluetooth options, the Address Book Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled...
Page 276: Notification Profile Troubleshooting
My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile. The device vibrates until the caller or the wireless network ends the connection.
Page 277: I Cannot Connect To A Wireless Network
Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: •...
Page 278: Diagnostic Reports
About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report.
Page 279: Set A Default Recipient For Diagnostic Reports
Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient.
Page 281: Glossary
BlackBerry-enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software or a device that is running the BlackBerry Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services.
Page 282 LDAP Lightweight Directory Access Protocol light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. mobile country code Multimedia Messaging Service...
Page 283 Transmission Control Protocol Transport Layer Security Triple DES Triple Data Encryption Standard teletype virtual private network Wireless Application Protocol Wireless Markup Language WTLS Wireless Transport Layer Security...
Page 285: Legal Notice
Portions of the BlackBerry® Device Software are copyright © 2007-2008 The FreeType Project ( www.freetype.org). All rights reserved. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S.
Page 286 IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry® Pearl™ 8110 smartphone model number: RBQ41GW Research In Motion Limited 295 Phillip Street...
Page 287 Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada...

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Pearl 8110 - guide de mise en route

Blackberry Pearl 8110 User Manual

Blackberry Basics

Shortcuts

Phone

Voice Dialling

Push to Talk

Camera and Video Camera

Media

Messages

Typing

Search

Attachments

Synchronisation

Browser

Applications

Maps

GPS Technology

Contacts

Calendar

Tasks

Memos

Alarm

Calculator

Bluetooth Technology

Date and Time

Notification Profiles

Blackberry Messenger

Display and Keyboard

Language

Wireless Network Coverage

Power, Battery and Memory

SIM Card

Security

Quick Links

User Guide

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Blackberry Pearl 8110