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NEC Express 120Mf Service Manual

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5800/120Mf
XPRESS
S e r v i c e G u i d e

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Summary of Contents for NEC Express 120Mf

  • Page 1 5800/120Mf XPRESS S e r v i c e G u i d e...

  • Page 3: Table Of Contents

    Installation, Relocation, Storage, and Connection..............1-5 Cleaning and Working with Internal Devices................1-6 During Operation........................1-7 For Proper Operation ........................1-8 Transfer To Third Party.........................1-9 NEC Express server ......................1-9 Provided software .......................1-9 Disposal And Consumables ......................1-10 Advice for Health......................1-11 User Support ..........................1-12 Overview........................... 2-1 Appearance ...........................2-1...
  • Page 4 Updating SDR FW ......................6-11 Mounting a Heat Sink on the CPU..................6-11 Removing the Motherboard ....................6-11 How to Attach the Motherboard..................6-14 SCSI Back Panel (SCSI-B.P) & SAF-TE Board................ 6-16 Removing the SCSI-B.P....................6-16 Installing the SCSI Back Panel ..................6-17 CD-ROM Drive .........................

  • Page 5: Preface

    Express5800/120Mf basic processing unit. Keep this guide at hand for quick reference at any time it may be required. Read the section “Safety Indications” first, then proceed to “Notes On Using The Nec Express Server”.

  • Page 6: Safety Indications

    (Mandatory Action) ( Example) Symbol to draw attention Term indicating a degree of danger Do not touch components in the NEC Express server while CAUTION they are hot. Components (e.g., especially hard disk drive) in the server are hot immediately after the power is turned off. Mount/dismount components only when they are cool.

  • Page 7: Notes On Using The Server

    This chapter includes useful information for proper and safe operation of the NEC Express server. ABOUT WARNING LABELS The warning label is attached to components with possible danger or their vicinity in the NEC Express server to inform the user that a hazardous situation may arise when operating the server.

  • Page 8: Safety Notes

    1-2 Notes on Using the Server SAFETY NOTES This section provides notes on using the NEC Express server safely. Read this section carefully to ensure proper and safe use of the server. For symbols, see "SAFETY INDICATIONS" provided earlier. General...

  • Page 9: Power Supply And Power Code Use

    Do not install the NEC Express server where you need an extension cord. Use of a cord that does not meet the power specifications of the NEC Express erver may heat up the cord and cause a fire.
  • Page 10 1-4 Notes on Using the Server CAUTION Use the authorized power cord only. Use only the power cord that comes with the NEC Express server. Use of an unauthorized power cord may cause a fire when the electric current exceeds the rated flow.

  • Page 11: Installation, Relocation, Storage, And Connection

    Do not install the NEC Express server in any place other than specified. Do not install the NEC Express server in the following places or any place other than specified in this User's Guide. Failure to follow this instruction may cause a fire.

  • Page 12: Cleaning And Working With Internal Devices

    WARNING Do not disassemble, repair, or alter the NEC Express server. Never attempt to disassemble, repair, or alter the NEC Express server on any occasion other than described in this User's Guide. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the erver.

  • Page 13: During Operation

    CAUTION Stay away from the fan. Keep your hand or hair away from the cooling fan on the rear of the NEC Express server. Failure to follow this warning may get your hand or hair aught in the fan, resulting in injury.

  • Page 14: For Proper Operation

    Do not turn on the server after plugging the power cord. Do not turn off the server until the "NEC" logo and the some characters appear on the screen. When you have just turned off the NEC Express server, wait at least 30 seconds before turning it back on.

  • Page 15: Transfer To Third Party

    Make sure to provide the User’s Guide along with the server to a third party. Provided software To transfer or sell any software application that comes with the NEC Express server to a third party, the following requirements must be satisfied: All provided software applications must be transferred and no backup copies must be retained.

  • Page 16: Disposal And Consumables

    CD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the NEC Express server, NEC recommends you replace these components on a regular basis.

  • Page 17: Advice For Health

    Adjustment of Keyboard Angle The keyboard provided with the NEC Express server is designed for adjustment of an angle. Adjust the keyboard angle at which the keyboard is easy to operate. The adjustment assists in reducing strain on your shoulders, arms, and fingers.

  • Page 18: User Support

    3. Check if the software required for operation of the NEC Express server is properly installed. If the NEC Express server still appears to fail after you have taken the above actions, consult with your sales agent immediately. Take notes on lamp indications of the server and alarm indications...

  • Page 19: Overview

    Chapter 2 Overview This manual describes the maintenance method for NEC Express5800/120Mf basic processing unit. The explanation is for maintenance personnel who perform site adjustment, periodic inspection, and repair of NEC Express5800/120Mf basic processing unit. APPEARANCE External dimensions (WDH, mm) 321×675×450...

  • Page 20: Specifications

    2-2 Overview SPECIFICATIONS The table below lists the general specifications of the unit. Major Minor Standard Remarks classification classification Input power Power supply Single phase, 2-pole grounding The power supply itself is capable between 100 Voltage 100 to 240 VAC±10% to 240 VAC, however, Frequency 50±1 Hz or 60±1 Hz...

  • Page 21: Unit Configuration

    Chapter 3 Unit Configuration SPECIFICATIONS 120Mf Notes Processor Prestonia x 1-2 533MHz FC-mPGA2 Package L3 Cache 512KB Chipset Grand Champion-LE(REV A3.1) Max. 6GB (6 DIMMs) 2Way-Interleave DIMM DDR266 SDRAM DIMM(Registered) 128/256/512MB/1GB DIMM Memory Chipkill *Online Spare memory SpareMem Standard Intel Alliance Carrier 10 x 146GB+ Ultra320,10K/15Krpm, SCA2 Max.

  • Page 22: Names And Functions Of Components

    3-2 Unit Configuration NAMES AND FUNCTIONS OF COMPONENTS Please refer to the User’s Guide. CONNECTOR LOCATION Please refer to the User’s Guide. BLOCK DIAGRAM See next page.
  • Page 23 3-3 Unit Configuration...

  • Page 24: Cable Connection List

    3-4 Unit Configuration CABLE CONNECTION LIST...

  • Page 25: Troubleshooting

    Chapter 4 Troubleshooting If your NEC Express server does not operate as expected, read this chapter before assuming a failure. NOTE: Troubleshooting and POST error messages refer to User Guides. POST Error Message List On-screen error message Description Cause Action...
  • Page 26 4-2 Troubleshooting On-screen error message Description Cause Action 0271 Check data and time The real-time clock Unusual time setup of 1. Reset Setup parameters setting time setting is incorrect. 2. Replace Motherboard 0280 Previous boot The last boot is Default value was set. Reset Setup parameters incomplete - Default imperfect.
  • Page 27 4-3 Troubleshooting On-screen error message Description Cause Action 0B02 Rebooted during OS The system re-started Runtime. during OS Running 0B1B PCI System Error on A PCI system error Bus/Device/Function occurred on the bus, device, or function. 0B1C PCI Parity Error on A PCI parity error Bus/Device/Function occurred on the bus,...
  • Page 28 4-4 Troubleshooting On-screen error message Description Cause Action internal cables 0B75 System Voltage out of A system voltage error 1. SMBus Device the range. was detected. failed 3. Replace internal cables 2. SMBus Cable 4. Replace boards failed 0B78 The error occurred An error was detected 1.
  • Page 29 4-5 Troubleshooting On-screen error message Description Cause Action 0B94 IPMB signal lines do An SMC (Sattelite not respond. Management Controller) error 0B95 BMC FRU device An error of the SROM failure. that stores the chassis information 0B96 BMC SDR Repository The access error to failure.
  • Page 30 4-6 Troubleshooting On-screen error message Description Cause Action 0BD3 2 SMBus device A device-less answers address not to 2 SMBus access. acknowledged. 0BD4 2 SMBus device The error was detected Error detected. to 2 SMBus access 0BD5 2 SMBus timeout. The timeout occurred to 2nd SMBus access.
  • Page 31 4-7 Troubleshooting On-screen error message Description Cause Action 8122 Unsupported DIMM detected in DIMM group #3 8130 Mismatch DIMM The type of DIMM is 1. Check that DIMMs of the Type detected in not in agreement. same type are installed in DIMM group #1.

  • Page 32: Error Beep Codes

    4-8 Troubleshooting Error Beep Codes Beep Error Cause Troubleshooting 1-2-2-3 ROM checksum error FMEM checksum error Replace MotherBoard 1-3-1-1 DRAM refresh test error Memory refresh error Replace DIMM 1-3-1-3 Keyboard controller error Keyboard controller Replace MotherBoard error 1-3-3-1 DIMM can not be detected Memory not installed or Check DIMM cannot write.

  • Page 33: Post Codes

    4-9 Troubleshooting POST Codes The code displayed using the postcard is shown below. Reason Initialize BMC Verify Real Mode Test BMC Get Processor type Initialize system hardware Initialize chipset registers with initial POST values Set in POST flag Initialize Processor registers Enable Processor cache Initialize caches to initial POST values Initialize I/O...
  • Page 34 4-10 Troubleshooting Reason Initialize BIOS interrupts POST device initialization Check ROM copyright notice Initialize manager for PCI Option ROMs Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system Display QuietBoot screen Shadow video BIOS ROM Display copyright notice Allocate memory for the multiboot data Display Processor type and speed...
  • Page 35 4-11 Troubleshooting Reason Initialize Extended BIOS Data Area Test and initialize PS/S mouse Initialize floppy controller Initialize hard disk controller Initialize local bus hard disk controller Jump to UserPatch2 Build MPTABLE for multi-processor boards Disable A20 address line Install CD-ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 36 4-12 Troubleshooting...

  • Page 37: Preventive Maintenance

    Chapter 5 Preventive Maintenance PERIODIC MAINTENANCE The following items are to be periodically maintained every 6 months. Frequency Check Item Remarks Site Regular Daily Cleaning of FDD head ○ Check fan operation Clean it at the same time. ○ ○ Check T&D operation ○...
  • Page 38 5-2 Preventive Maintenance...

  • Page 39: Installing Internal Optional Devices

    The power cord appended to the extension power unit. d. Remove all cables from the rear of the NEC Express server. e. A clearance of one to two meters must be provided around and over the NEC Express server.

  • Page 40: Power Supply Cage

    6-2 Installing Optional Internal Devices POWER SUPPLY CAGE Removing the Power supply unit (CAGE) a. See the section “Preparing for Installation and Removal” described earlier to prepare. b. Remove the left side cover c. Remove all power cables from the motherboard, 5.25-inch devices, floppy drive and SCSI-BP.

  • Page 41: Installing The Power Supply Unit (Cage)

    6-3 Installing Optional Internal Devices Installing the Power supply unit (CAGE) Follow the removal procedure in reverse order to install the Power supply unit.

  • Page 42: Fan Unit

    6-4 Installing Optional Internal Devices FAN UNIT Removing the FAN unit <HDD FAN UNIT> a. See the section “Preparing for Installation and Removal” described earlier to prepare. b. Remove the left side cover. c. Remove the FAN cover (foaming material: gray color). d.

  • Page 43: Motherboard

    6-5 Installing Optional Internal Devices MOTHERBOARD Removing the Motherboard * After replacing the motherboard, you need to re-set the NvRAM information and SDR FW on the new motherboard. Make backup copies of the current NvRAM information before replacing the motherboard, and restore the information onto the new motherboard after the replacement.

  • Page 44: Making Backup Copies Of Nvram Information

    6-6 Installing Optional Internal Devices Making Backup Copies of NVRAM Information a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and activate the NEC EXPRESSBUILDER. b. When the NEC EXPRESSBUILDER becomes active, activate the Offline Maintenance utility by selecting "Tool" from the menu → "Offline Maintenance Utility" → " Manage System Information".

  • Page 45: Restoring Nvram Information

    6-7 Installing Optional Internal Devices Restoring NVRAM Information a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and activate the NEC EXPRESSBUILDER. b. When the NEC EXPRESSBUILDER becomes active, activate the Offline Maintenance utility by selecting "Tool" from the menu → "Offline Maintenance Utility" → " Manage System Information."...
  • Page 46 6-8 Installing Optional Internal Devices f. When the "Restore (at replacement of the mother board)" screen appears, insert the floppy disk containing the backup copies of the NVRAM information into the floppy disk drive, and press the Enter key. (The following is an image screen, which may be different from the actual one.) Restore (at replacement of the mother board) Data Name Device Address...

  • Page 47: If The System Is Unable To Make Backup Copies Of Nvram Information

    If the System is Unable to Make Backup Copies of NVRAM Information Set the NVRAM information on the new motherboard by taking the following steps. a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and activate the NEC EXPRESSBUILDER.
  • Page 48 EXPRESSBUILDER according to the instructions displayed on the screen, and confirm that the device starts up normally. When the NEC Logo screen appears during device startup, press the "F2" key to activate the BIOS SETUP menu, and set the previously set information again.

  • Page 49: Updating Sdr Fw

    6-11 Installing Optional Internal Devices Updating SDR FW Refer to the update procedure document of the Motherboard maintenance parts. Mounting a Heat Sink on the CPU Refer to the Express Server User’s guide. Removing the Motherboard a. Turn off the power, and then pull the AC cable out. b.
  • Page 50 6-12 Installing Optional Internal Devices d. Remove the screws fixing the Motherboard. Remove R / M fixed screws as well. e. Take out the Motherboard carefully so as to avoid damaging it. Be sure to respect the specified order when removing components When you remove a motherboard, first remove CPUs and heat sinks (a total of eight screws) before removing retention modules.
  • Page 51 6-13 Installing Optional Internal Devices CPU socket Retention module Retention module CPU socket <Caution> When attaching a Heat sink to the newly installed motherboard, please use the new cool sheet appended to mother board set. Moreover, please remove the old cool sheet of the heat sink with a driver etc.

  • Page 52: How To Attach The Motherboard

    6-14 Installing Optional Internal Devices How to Attach the Motherboard To attach the motherboard, follow the removal procedure in the reverse order. Be careful of the following points. a. Check cables, confirm that wires are not pressed, install all connectors, etc. b.
  • Page 53 6-15 Installing Optional Internal Devices 4. Position the heat sink on the 5. Fix the other side of retention processor and hook it on one side of module. the retention module. * Caution When removing the retention, hook the hole (designated by the arrow on the picture left) using a thin minus driver or a tool.

  • Page 54: Scsi Back Panel (Scsi-B.p) & Saf-Te Board

    6-16 Installing Optional Internal Devices SCSI BACK PANEL (SCSI-B.P) & SAF-TE BOARD Removing the SCSI-B.P. a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Pull out all hard disks. c. Remove the left side cover. d.

  • Page 55: Installing The Scsi Back Panel

    6-17 Installing Optional Internal Devices f. Remove four screws, and remove the SCSI-B.P. (with SAF-TE board) gently away from the disk cage. SAF-TE board SCSI-B.P Installing the SCSI Back Panel Follow the removal procedure in reverse order to install the SCSI Back Panel.

  • Page 56: Cd-Rom Drive

    6-18 Installing Optional Internal Devices CD-ROM DRIVE Removing the CD-ROM Drive a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover. c. Remove all cables connected to the CD-ROM drive. d. Remove four screws in front of the case, and pull out the CD-ROM bracket gently away from the server.

  • Page 57: Floppy Disk Drive

    6-19 Installing Optional Internal Devices FLOPPY DISK DRIVE Removing the FDD a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover. c. Remove all cables connected to the FDD. d. Remove two screws in front of the case, and pull out the CD-ROM bracket gently away from the server.

  • Page 58: Front Bezel

    6-20 Installing Optional Internal Devices FRONT BEZEL Removing the Front Bezel a. Open the front bezel. b. Use pliers to draw out the pins in the upper and lower corners on the right side of the server.

  • Page 59: Front Sub Bezel

    6-21 Installing Optional Internal Devices FRONT SUB BEZEL Removing the Front Sub Bezel a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover. c. Remove the lock of the front sub bezel. d.

  • Page 60: Front Panel Board

    6-22 Installing Optional Internal Devices FRONT PANEL BOARD Removing the Front Panel Board a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover. c. Remove all cables on the front panel board. d.

  • Page 61: Other Option Parts

    6-23 Installing Optional Internal Devices OTHER OPTION PARTS Refer to the User’s Guide shipped with the option part or Basic Processing Unit. RACK MOUNT CONVERSION Express5800/120Mf can be converted to a rack mount system. Refer to the User’s Guide shipped with the server.
  • Page 62 6-24 Installing Optional Internal Devices...

  • Page 63: Maintenance Parts

    Chapter 7 Maintenance Parts MAINTENANCE PARTS LIST Maintenance parts are shown below. DESCRIPTION COMMENTS PART NUMBER 6882580000 MBD ARIMA HODGES 120MF 6864890000 MASTER KEY FOR 120LF & 120ME 6865160100 120LF HS LVD SCSI CABLE 6865170000 120LF/120ME I2C CABLE 6842180100 120ME COM2 CABLE 6842170000 120LF INT SCSI CBL FOR DAT/DLT 6842200000...
  • Page 64 7-2 Maintenance Parts 6874140000 MEM 256MB M383L3223DTS-CB0 6874130000 MEM 1GB DDR SDRAM 266MHZ 6874120000 MEM 512MB M383L6420DTS-CB0 6893340000 HDD 18G ST336607LC FW0003 6893330000 HDD 36G ST336607LC FW0003 6893350000 HDD 73G ST373307LC FW0003 6893390000 HDD 18G ST318453LC FW0002 6893400000 HDD 36G ST336753LC FW0002 6894000000 RAID LSI 520 1-CH 320-1 1L19 6891640000...

  • Page 65: Notes

    Chapter 8 Note ABOUT THE USE OF SCREWS The screws to be used in the Basic Processing Unit are inch screws. When installing option parts, make sure to use the relevant screws. Furthermore, be careful because the screws to be used with the Basic Processing Unit are different from those for installing a hard disk, a floppy disk drive or a 5.25 inch device.
  • Page 66 8-2 Notes...

This manual is also suitable for:

Express 5800Express5800/120mf

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