1. Manuals
  2. Brands
  3. HP Manuals
  4. Server
  5. ProLiant ML100 Series
  6. User manual

HP ProLiant ML100 Series User Manual

Proliant ml100 series
Hide thumbs Also See for ProLiant ML100 Series:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
HP ProLiant ML100 Series Server

User Guide

For HP ProLiant ML110 G6 Servers and HP ProLiant ML150 G6 Servers
Part Number 501528-003
October 2009 (Third Edition)

Advertisement

Table of Contents
loading

Related Manuals for HP ProLiant ML100 Series

Summary of Contents for HP ProLiant ML100 Series

  • Page 1: User Guide

    HP ProLiant ML100 Series Server User Guide For HP ProLiant ML110 G6 Servers and HP ProLiant ML150 G6 Servers Part Number 501528-003 October 2009 (Third Edition)
  • Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Installing DIMMs ............................. 28 Expansion board options.......................... 29 Installing a storage controller ........................32 Battery-backed write cache battery pack option................... 32 HP Trusted Platform Module option ......................35 Installing the Trusted Platform Module board ..................35 Retaining the recovery key/password ....................37...
  • Page 4 HP Insight Diagnostics..........................40 Management tools........................... 40 ROMPaq utility..........................40 Lights-Out 100i technology ......................41 HP Integrated Lights-Out Virtual Floppy and CD-ROM drives..............41 USB support..........................41 Remote support and analysis tools ......................41 HP Insight Remote Support software ....................41 Keeping the system current ........................
  • Page 5 Current firmware versions ....................... 83 Updating firmware ........................83 Drivers ............................84 Contacting HP ............................84 Contacting HP technical support or an authorized reseller..............84 Server information you need ......................84 Operating system information you need ................... 85 Battery............................87 Regulatory compliance notices .....................
  • Page 6 Customer Self Repair ..........................97 Acronyms and abbreviations...................... 105 Index............................108...

  • Page 7: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 8: Remove The Tower Bezel (Ml110 G6 Servers)

    Remove the tower bezel (ML150 G6 servers) Insert the key provided with the server and turn clockwise to unlock the bezel. The key is provided for the service person using model HSTNS-7105 with the HP RPS enablement kit. Open the tower bezel.

  • Page 9: Setup

    (http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high- density deployment at the HP website (http://www.hp.com/products/servers/platforms).

  • Page 10: Space And Airflow Requirements

    Leave a minimum clearance of 4.4 cm (1.75 in) from the top of the side panel. HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 11: Temperature Requirements

    Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well- ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: Do not permit optional equipment to impede airflow around the server or to increase the...

  • Page 12: Rack Warnings

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 13: Registering The Server

    Registering the server To register the server, refer to the HP Registration website (http://register.hp.com). Setup 13...

  • Page 14: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 15 Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Hardware options installation 15...
  • Page 16 Align the processor installation tool with the socket and install the processor. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Hardware options installation 16...

  • Page 17: Sas And Sata Hard Drive Options

    Slide the server back into the rack. Power up the server (on page 7). SAS and SATA hard drive options The HP ProLiant ML110 G6 Server supports up to four hard drives and the HP ProLiant ML150 G6 Server support up to eight hard drives: •...

  • Page 18: Removable Media Device Option (Ml110 G6 Servers)

    Removable media device option (ML110 G6 servers) This process only represents one installation method. For instructions for installing the media device into a specific server, see the installation sheet that ships with the server or the HP website (http://www.hp.com/go/bizsupport). To install the component: Power down the server (on page 7).
  • Page 19 HP recommends that you remove all bezel blanks to facilitate drive installation. Install the four screws into the top screw holes on the media device. Slide the media device part into the bay. Connect the data and power cables. Connect the cables to the system board or to an expansion board, as directed by the option documentation.

  • Page 20: Removable Media Device Option (Ml150 G6 Servers)

    Removable media device option (ML150 G6 servers) This process represents only one installation method. For instructions for installing the media device into a specific server, see the installation sheet that ships with the server or the HP website (http://www.hp.com/go/bizsupport). To install the component: Power down the server (on page 7).

  • Page 21: Memory Options (Ml110 G6 Servers)

    Slide the media device part of the way into the bay. Connect the SATA power cable to the media drive. Connect the device cable to the device and the system board or to an expansion board, as directed by the option documentation. Slide the media drive fully into the bay until it is seated securely.

  • Page 22: Single- And Dual-Rank Dimms (Ml110 G6 Servers)

    Channel Slot Slot number This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables the Mirrored Memory and Lockstep memory modes. This server supports Unbuffered DIMMs (UDIMMs). DIMM slots in this server are identified by number and by letter. Letters identify the slots to populate for specific AMP modes.

  • Page 23: Udimm Maximum Memory Configurations (Ml110 G6 Servers)

    DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com). UDIMM maximum memory configurations (ML110 G6 servers) The server supports a maximum of 8 GB using 2-GB single- or dual-rank UDIMMs.

  • Page 24: Memory Options (Ml150 G6 Servers)

    Memory options (ML150 G6 servers) IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix these two types causes the server to halt during BIOS initialization. The memory subsystem in this server can support RDIMMs or UDIMMs. Both types are referred to as DIMMs when the information applies to both types.

  • Page 25: Dimm Identification

    8500 = 1067-MHz DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com). Memory configurations To optimize server availability, the server supports the following AMP modes: •...

  • Page 26: General Dimm Slot Population Guidelines

    DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility ("ROM-Based Setup Utility" on page 38)." For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com).

  • Page 27: Advanced Ecc Population Guidelines

    • Populate DIMM slots for a processor only if the processor is installed. • To maximize performance in multi-processor configurations, distribute the total memory capacity between all processors as evenly as possible. • Do not mix Unbuffered and Registered PC3 DIMMs. •...

  • Page 28: Installing Dimms

    • DIMM configuration on channel 1 and channel 2 of a processor must be identical. • In multi-processo r configurations, each processor must have a valid Lockstep Memory configuration. • In multi-processor configurations, each processo r may have a different valid Lockstep Memory configuration.

  • Page 29: Expansion Board Options

    Extend the server from the rack. Remove the access panel (on page 7). Remove the air baffle. For more informati on, see the server installation sheet on the HP website (http://www.hp.com/go/bizsupport). Open the DIMM slot latches. Install the DIMM. Install the air baffle.
  • Page 30 Extend the server from the rack. Remove the access panel (on page 7). Open the slot cover retainer: HP ProLiant ML110 G6 server HP ProLiant ML150 G6 server CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.
  • Page 31 Remove the expansion slot cover. IMPORTANT: It may be necessary to remove the slot cover next to the slot in which you are installing a board. Install the expansion board. Close the slot cover retainer. Connect any required internal cables to the expansion board. For more information, see the documentation that ships with the expansion board.

  • Page 32: Installing A Storage Controller

    Power up the server (on page 7). Installing a storage controller IMPORTANT: For additional installation and configuration information, refer to the documentation that ships with the option. To install the component: Power down the server (on page 7). For ML110 G6 servers, extend the server from the rack. For ML150 G6 servers, do one of the following: Unlock and remove the bezel ("Remove the tower bezel (ML150 G6 servers)"...
  • Page 33 CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module. The cache module is backing up data, and data is lost if the cable is detached.
  • Page 34 Connect the cable to the cache module. Install the battery pack. Connect the cable to the controller. Route the cable. Install the access panel. For ML110 G6 servers, slide the server back into the rack. For ML150 G6 servers, do one of the following: Close or install the tower bezel, as needed.

  • Page 35: Hp Trusted Platform Module Option

    Recovery Mode after BitLocker™ detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
  • Page 36 Remove the access panel (on page 7). Locate the TPM connector. For more information, see the label attached to the server access panel. CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

  • Page 37: Retaining The Recovery Key/Password

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 38: Software And Configuration Utilities

    Selecting the primary boot controller • Configuring memory options For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: •...

  • Page 39: Boot Options

    RBSU by pressing the F10 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).

  • Page 40: Option Rom Configuration For Arrays

    For Linux servers, refer to the README.TXT file for additional brow ser and support information. For more information, refer to the Configuring Arrays on HP Smart Array Co ntrollers Reference Guide on the Documentation CD or the HP website (http://www.hp.com).

  • Page 41: Lights-Out 100I Technology

    LO100i provides diskette drive and CD-ROM drive functionality through the LO100i Virtual Floppy and CD-ROM featu res. For detailed information about LO100i, see the HP Integrated Lights-Out User Guide on the HP website (http://www.hp.com/servers/lights-out). USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Stan...

  • Page 42: Keeping The System Current

    Download from the HP website (http://h20392.www2.hp.com/portal/swdep ot/displayProductInfo.do?productNumber=ISDVD). Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid warr anty on HP technology, an HP Care Pack Service or HP contractual support agreement.

  • Page 43: Embedded Sata Raid Feature

    This process can take up to 50 minutes, depending on drive capacity. After configuration is complete, press Esc to exit the utility. For more information on configuring the SATA RAID feature, see the HP Embedded SATA RAID Controller User Guide on the HP website (http://www.hp.com/support/E_SATA_RAID_C_UG_en).

  • Page 44: Installing The Embedded Sata Raid Driver

    Installing the embedded SATA RAID driver HP provides the SATA RAID feature through use of the HP Storage Manager. This feature e nables RAID functionality (RAID 0 or RAID 1) for the embedded SATA controller in the system. Requi red hardware Installing the Embedded SATA RAID drive r requires a diskette drive or a CD-ROM drive.

  • Page 45: Creating A Diskette Image

    When prompted, press F8 to enter the HP Embedded SATA RAID Setup. Create an array, and then exit the HP Embedded SATA RAID Setup. The POST process will continue. For information about creating arrays, see the HP Embedded SATA RAID Controller User Guide on the HP website (http://www.hp.com/support/E_SATA_RAID_C_UG_en)

  • Page 46: Installing An Operating System

    After locating the Adaptec Embedded Serial ATA HostRAID driver, press Enter. Follow the r emaining on-screen instructions to complete the installation. Installing a supported Linux OS To install a supported Linux OS when using the HP Embedded SATA RAID controller, see the OS documentation. Software and configuration utilities 46...

  • Page 47: Troubleshooting

    Troubleshooting Pre-diagnostic steps WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components. IMPORTANT: This guide provides information for multiple servers. Some information may not apply to the server you are troubleshooting. Refer to the server documentation for information on procedures, hardware options, software tools, and operating systems supported by the server.

  • Page 48: Warnings And Cautions

    Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 49: Symptom Information

    Do not disconnect the printer if you want to use it to print error messages. Collect all tools and utilities, such as a Torx screwdriver, l oopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. HP recommends you have access to the server documentation for server-specific information. Troubleshooting 49...

  • Page 50: Common Problem Resolution

    Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page. Firmware updates Download firmware updates from the following locations: •...

  • Page 51: Dimm Handling Guidelines

    To align and seat the DIMM, use two fingers to hold the DIMM along the side edges. • To seat the DIMM, use two fingers to apply gentle pressure along the top of the DIMM. For more information, see the HP website (http://h20000.www2.hp.com/bizsu pport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c008 68283&jumpid=reg_R1002_USEN).

  • Page 52: Troubleshooting Flowcharts

    Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this s ection, "Start diagnosis flowchart (on page 52)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...

  • Page 53: General Diagnosis Flowchart

    Item "Symptom information (on page 49)" "Loose connections (on page 50)" "Service notifications (on page 50)" The most recent version of a particular server or option firmware is available on the HP website Troubleshooting 53...
  • Page 54 Item (http://www.hp.com/support). "General memory problems are occurring (on page 71)" • Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products/servers/platforms) • "Hardware problems (on page 62)" • Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products/servers/platforms)

  • Page 55: Power-On Problems Flowchart

    Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 55...
  • Page 56 • Fault y internal component Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/ products/servers/platforms) "General diagnosis flowchart (on page 53)" "Loose connections (on page 50)" "Power source problems (on page 63)"...

  • Page 57: Post Problems Flowchart

    POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component •...
  • Page 58 Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products/servers/platforms) "Symptom information (on page 49)" • "Server information you need (on page 84)" • "Operating system information you need (on page 85)" "HP contact information (on page 97)" Troubleshooting 58...

  • Page 59: Os Boot Problems Flowchart

    Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupted operating system • Hard drive subsystem problem Item "HP Insight Diagnostics (on page 40)" • "Operating system problems (on page 79)" • "HP contact information (on page 97)" Troubleshooting 59...

  • Page 60: Server Fault Indications Flowchart

    • "Hardware problems (on page 62)" • Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products/servers/platforms) "General diagnosis flowchart (on page 53)" Server fault indications flowchart Symptom: Server boots, but the internal health LED or external health LED is red or amber.
  • Page 61 Item Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products/servers/platforms) "Power-on problems flowchart (on page 55)" "HP Insight Diagnostics (on page 40)" • "Hardware problems (on page 62)" • Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products/servers/platforms)

  • Page 62: Hardware Problems

    Hardware problems Power problems (on page 63) General hardware problems (on page 64) Internal system problems (on page 66) System open circuits and short circuits (on page 73) External device problems (on page 73) Audio problems (on page 74) Printer problems (on page 75) Mouse and keyboard problems (on page 75) Modem problems (on page 75) Network controller problems (on page 77)

  • Page 63: Power Problems

    Power problems Power source problems Action: Press the Power On/Standby button to be sure it is on. If the server has a Power On/Standby button that returns to its original position after being pressed, be sure you press the switch firmly. Plug another device into the grounded power outlet to be sure the outlet works.

  • Page 64: General Hardware Problems

    Remove unsupported hardware. Refer to the release notes included with the hardware to be sure the problem is not caused by a last minute change to the hardware release. If no documentation is available, refer to the HP support website (http://www.hp.com/support).

  • Page 65: Unknown Problem

    Be sure all boards are properly installed in the server. Run HP Insight Diagnostics (on page 40) to see if it recognizes and tests the device. Uninstall the new hardware.

  • Page 66: Internal System Problems

    Refer to the device documentation to be sure the device is properly installed. For example, a third- party PCI or PCI-X board may be required to be installed on the primary PCI or PCI-X bus, respectively. Testing the device Action: Uninstall the device.
  • Page 67 DAT drive problems Sense error codes are displayed Action: Refer to the Troubleshooting DAT Drives white paper for information on DAT drive sense error codes. Search for it on the HP website (http://www.hp.com). DAT drive error or failure occurs Action: Be sure drivers, software, and firmware are upgraded to the latest revisions.

  • Page 68: Diskette Drive Problems

    Other errors are occurring Action: Replace the drive. Diskette drive problems Diskette drive light stays on Action: Be sure no loose connections (on page 50) exist. Be sure the diskette is not damaged. Run the diskette utility on the diskette (CHKDSK on some systems).

  • Page 69: Fan Problems

    Be sure the hard drive is properly cabled and terminated if necessary. Be sure the hard drive data cable is working by replacing it with a known functional cable. Run Insight Diagnostics ("HP Insight Diagnostics" on page 40) and replace failed components as indicated.
  • Page 70 A new hard drive is not recognized Action: Be sure the drive is supported. To determine drive support, see the server documentation or the HP website (http://www.docs.hp.com). Be sure the drive bay is not defective by installing the hard drive in another bay.

  • Page 71: Memory Problems

    Be sure no operating system errors are indicated. Restart the server and check to see if the error message is still displayed. Run HP Insight Diagnostics (on page 40). Then, replace failed components as indicated. Server fails to recognize existing memory Action: Reseat the memory.
  • Page 72 Refer to the server documen tation or HP website (http://www.hp.com). Be sure you have not exceeded the memory limits of the server or operating system. Refer to th server documentation.

  • Page 73: System Open Circuits And Short Circuits

    If the server has multiple processors installed, test each processor: Remove all but one processor from the server. Replace each with a p rocessor terminator board or blank, if applicable to the server. If the server includes PPMs that are not integrated on the system board, remove all PPMs from the server except for the PPM associated with the remaining processor.

  • Page 74: Audio Problems

    For rack-mounted servers, check the cables to the KVM switch and be sure the switch is correc set for the server. You may need to c onnect the monitor directly to the server to be sure the KVM switch has not failed. For tower-model servers, check the ca ble connection from the monitor to the server, and then from the server to the power outlet.

  • Page 75: Printer Problems

    Printe r problems Printer does not print Action: Be sure the printer is powered up and online. Be sure no loose connections (on page 50) exist. Be sure the correct printer drivers are instal led. Printer ou ut is garbled Action : Be sure the correct printer drivers are installed.
  • Page 76 AT&F Be sure you are in terminal mode and not MS-DOS mode. Refer to the HP website (http://www.hp.com) for a complete list of AT commands. AT com mands are not visible Action : Set the echo command to On using the AT...

  • Page 77: Network Controller Problems

    Be sure no line interference exists. Retry the connecti on by dialing the number several times. If conditions remain poor, contact the telephone company to have the line test Be sure an incoming call is not breaking the connection due to call waiting. Disable call w aiting, and then reestablish the con nection.
  • Page 78 Be sure the controller drivers are up to date. Be sure a valid IP address is assigned to th e controller and that the configuration settings are correct. Insight Diagnostics ("HP Insight Diagnostics" on page 40) and replace failed components as indicated. Networ...

  • Page 79: Software Problems

    Other useful resources include HP Insight Diagnostics (on page 40) and HP SIM. Use either utility to gather critical system hardware and software information and to help with problem diagnosis. Oper ating system problems Operating system locks up Action: Scan for viruses with an updated virus scan utility.

  • Page 80: Operating System Updates

    Perform a full system backu Apply the operating system update, using the instructions provided. Install the current drivers. If you apply the update and have problems, locate files to correct the problems on the HP website (http://www.hp.com/support). Resto ring to a backed-up version...

  • Page 81: Linux Operating Systems

    Linux—Refer to the operating system documentatio n for information. Linux operating systems For troubleshoot ing information specific to Linux operating systems, refer to the Linux for ProLiant website (http://h18000 .www1.hp.com/products/servers/linux). Appli ca ion software problems Software lo cks up Action: Check the application log and operating system log for entrie s indicating why the software failed.

  • Page 82: Firmware Maintenance

    Firmware maintenance HP has developed technolo gies to help ensure that HP servers provide maximum uptime with minimal maintenance. Many of these technologies also reduce server management efforts, enabling administrators to work on issues and resolve problems without taking servers offline.

  • Page 83: Rompaq Utility Diskette Or Usb Drive Key

    Smart Components and Smart Component deployment utilities. For additional information a bout the ROMPaq utility, see the server documentation or the HP website (http://www.hp.com/support). Curre nt irmware versions Automatic firmware updates Sub criber's Choice (http://www.hp.com/go/subscriberschoice)

  • Page 84: Drivers

    Drivers HP drivers and utilities can be found on the Easy Set-up CD. For the latest drivers and information on supported operating sy stems, refer to the HP website (http://www.hp.com/support). IMPORTANT: Always perform a backup before installing or updating device drivers.

  • Page 85: Operating System Information You Need

    Number of processors and speed Number of DIMMs and their size and speed List of controllers and NICs List of connected peripheral devices List of any other optional HP or Compaq hardware Network configuration • Specific software informatio Operating system informa tion ("Operating system information you need"...
  • Page 86 Contents of the following files: /var/log/messages /etc/modules.conf or etc/conf.modules /etc/lilo.conf or /etc/grub.conf /etc/fstab • If HP drivers are installed: Version of the drivers used List of drivers • A list of each third-party hardware component installed, with the firmware revisions •...

  • Page 87: Battery

    Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 88 To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery 88...

  • Page 89: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 90: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVEN T (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC dec laration, contact us by mail or telephone: •...

  • Page 91: Canadian Notice (Avis Canadien)

    This marking is valid for EU non-harmonized Telecom products. *Notified body number (used only if applicable—refer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device can be found on the HP website (http://www.hp.com/go/certificates). Disp...

  • Page 92: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to disp ose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 93: Bsmi Notice

    BSMI notice Korean notice Class A equipment Class B equipment Chin ese notice Class A equipment Laser com pliance This product may be provided with an optical sto rage device (that is, CD or DVD drive) and/or fiber optic transceiver. E ach of these devices contains a laser that is classified as a Class 1 Laser Product in acco...

  • Page 94: Battery Replacement Notice

    To forward them to recycling or proper disposal, use the public collection sy stem or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 95: Acoustics Statement For Germany (Geräuschemission)

    Acoustics statement for Germany (Geräuschemission) Schalldruckpegel L < 70 dB(A) Zuschauerpositionen (bystander positions), Normaler Betrieb (nor mal operation) Nach ISO 7779:1999 (Typprüfung) Regulatory compliance notices 95...

  • Page 96: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the pr ecautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a f inger or other conductor may damage s ste m boards or other static-sensitive devices.

  • Page 97: Technical Support

    If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: •...
  • Page 98 HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days The defective part must be returned with the associated documentation in the provided shipp ing material.
  • Page 99 HP sono realizzati con numerosi componenti che possono essere riparati direttamen dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttament al cliente per la sostituzione.
  • Page 100 Si precisa asistencia técnica, puede llamar a Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes C SR, HP especificará...
  • Page 101 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 102 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 103 Technical support 103...
  • Page 104 Technical support 104...
  • Page 105 Acro nyms and abbreviations Array Con figuration Utility Advanced Memory Protection CCITT Internatio nal Telegraph and Telephone Consultative Committee cable s elect digital audi o tape DIMM dual i nline memory module DRAM dynamic random access memory error ch ecking and correcting electro static discharge integrate...
  • Page 106 Internet service provider keyboard, video, and mouse LO100 HP Lights-Out 100 Re mote Management processors NEMA National Ele ctrical Manufacturers Association NFPA National Fire Protection Associat network interface controller NVRA non-volatile memory peripheral component interface PCI E xpress Peripheral Component Interco...
  • Page 107 RBSU -Based Setup Utility RDIMM Registered Dual In-line Memory Module serial at tached SCSI SATA serial ATA SCSI small computer system inte rface TMRA recommended ambient operating temperature trusted platf orm module UDIMM Unregiste red Dual In-Line Memory Module uninterruptible power system unive rsal ser ial bus video graphics...
  • Page 108 73 configuring the SATA RAID feature 43 connection errors 76, 77 nection problems 50, 76 contact ing HP 84, 85, 97 fan problems 69 creating a RAID volume 43 fans 69 CSR (customer self repair) FCC rating label 89...
  • Page 109 64, 65, 66, memory not recognized 71 hotfixes 80 memory overview 21 HP Insight Diagnostics 4 memory problems 71 HP Insight Remote Support s oftware 41 memory subsystem architectur e 21, 24 HP Integrated Lights-Out Virtual Flopp y and CD-ROM...
  • Page 110 patches 80 safety considerations 12, 47 PCI boards 65, 6 SAS drives 17, 51 phone numbe rs 8 4, 97 SATA hard drive 17, 51, 70 POST problems flow chart 57 SATA RAID configuration 43 er cord 48, 94 SATA RAID driver, installing 44 power distrib ution unit (PDU) 11 SATA RAID feature, configuring 43...
  • Page 111 UPS (uninterruptible power supply) 11, 63, 64 USB CD-ROM drive 44 USB devices 44, 45 USB support 41 utilities 38 ventilation 9 VGA 74 video colors 74 video problems 73, 74 warnings 12, 48 website, HP 97 when to reconfigure or reload software 80 Index 111...

This manual is also suitable for:

Proliant ml100 g5Proliant ml100 g6

Table of Contents