Table of Contents
Related Manuals for Canon DV Network
Summary of Contents for Canon DV Network
- Page 1 DV Network Software Version 2 Instruction Manual Mode d’emploi Manual de Instrucciones This software is for use with Windows ® XP only. Ce logiciel ne peut être employé que sous Windows® XP. Este software solamente es compatible con Windows® XP.
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Page 2: Before Installing Dv Messenger
Before Installing DV Messenger Before Installing DV Messenger To use DV Messenger, it is required that Windows XP is installed in your computer and Windows Messenger 4.5, 4.6 or 4.7 operates correctly. Make sure to confirm the following before installing DV Messenger. Is Windows XP and Does Windows Windows Messenger... - Page 3 Are you using a router for Is your router UPnP Internet connection? (Universal Plug and (Some modems are Play) compatible? equipped with a router function. For details, refer to the manual of the modem.) This software requires an UPnP (Universal Plug and Play) compatible router.
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Page 4: Read Carefully Before Using
All rights, including but not limited to copyrights and trade secret rights, to the SOFTWARE belong to Canon, its affiliated corporations and third party licensors. Your use of the SOFTWARE is subject to the laws of the United States, and Canada, and other applicable copyright and trademark laws, and nothing in this Agreement constitutes a waiver of the rights of Canon, its affiliated corporations and third party licensors under such laws. - Page 5 (90) days after purchase from an authorized Canon dealer as evidenced by your sales receipt. Your sole remedy for a defective CD- ROM shall be replacement of the same without charge when returned by you at your expense to your point of purchase and proven to be defective upon inspection.
- Page 6 CONCERNING THE SUBJECT MATTER HEREOF AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND CANON RELATING TO THE SUBJECT MATTER HEREOF. NO AMENDMENT TO THIS AGREEMENT SHALL BE EFFECTIVE UNLESS SIGNED BY A DULY AUTHORIZED OFFICER OF CANON.
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Page 7: Table Of Contents
Read Carefully ......................15 Requirements for Using DV Messenger ..............16 Installing the Software .................... 17 Installing the DV Network Software ................ 17 Installing the Canon USB Video Driver ..............20 Installing the AV/C Camera Storage Subunit-WIA Driver ......... 21 Connecting the Camcorder to a Computer ............. - Page 8 Uninstalling the Canon USB Video Driver/Uninstalling the AV/C Camera Storage Subunit-WIA Driver ....................77 Troubleshooting DV Messenger ....................... 79 Canon USB Video Driver ..................86 AV/C Camera Storage Subunit-WIA Driver ............. 87 Uninstallation of the Canon USB Video Driver and AV/C Camera Storage Subunit-WIA Driver ....................87...
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Page 9: Read This First
(MultiMediaCards or SD Memory Cards), personal computers, or peripheral devices, or due to use of a memory card not formatted by a Canon camcorder. ¡ Canon is a registered trademark of Canon Inc. -
Page 10: About This Manual
Read This First About This Manual ¡ In this manual, DV Messenger Version 2 is abbreviated as "DV Messenger". ¡ In this manual, the operating modes of camcorders are described as following: – CAMERA mode: Mode for recording video and sound to tape. –... -
Page 11: System Requirements
USB (1.1/2.0) or IEEE1394 (OHCI compliant) Free Hard Disk Space: • DV Messenger: 100 MB or more • Canon USB Video Driver: 1 MB or more • AV/C Camera Storage Subunit-WIA Driver: 1 MB or more 800 × 600 pixels/High Color (16 bit) or better... -
Page 12: What Can Be Accomplished With The Software
What Can Be Accomplished with the Software This topic introduces the main feature of the DV Network Software. Please note that available functions depend on the camcorder model (see section below). ■ DV Messenger Version 2 ( - Real-time video communication (Videoconference). - Page 13 Real-time video communication Sharing recorded video × Camcorder operation × × Sharing images × × × Image Capture × × × View & Record × × × × USB Connection (Canon USB Video Driver) × × AV/C Camera Storage Subunit-WIA Driver...
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Page 14: Required Accessories
Required Accessories You need following items for using the Software: • Digital Camcorder • DIGITAL VIDEO SOLUTION DISK For Windows • USB Cable or DV (IEEE1394) Cable If your camcorder is not listed under category A in Camcorder Categories 12), use a DV cable. Check the manual of your computer for which type of DV cable to use. -
Page 15: Read Carefully
Read Carefully ❍ If you leave the camcorder turned on for a long time, heat generation may cause damage to the camcorder. Turn off the camcorder after use. ❍ Tapes may be damaged if left in the camcorder for a long time. Do not leave tapes in the camcorder to prevent damage. -
Page 16: Requirements For Using Dv Messenger
Requirements for Using DV Messenger To use DV Messenger, it is required that Windows XP is installed and Windows Messenger 4.5, 4.6 or 4.7 operates correctly. Make sure to confirm the following before installing DV Messenger. 1. Windows XP and Windows Messenger 4.5, 4.6 or 4.7 are installed*. 2. -
Page 17: Installing The Software
AV/C Camera Storage Subunit-WIA Driver and Canon USB Video Driver will be copied to your computer. The drivers will be installed when you connect the camcorder to the computer. For the installation procedure of the Canon USB Video Driver, see p. 20. For the installation procedure of the AV/C Camera Storage Subunit-WIA Driver, see p. - Page 18 Installing the Software ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click DV Network Software [Install]. Installer Panel ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Select your language and click [OK]. • If Windows Messenger 4.5, 4.6 or 4.7 is not installed on your computer, a dialog appears indicating that DV Messenger cannot be installed.
- Page 19 Select the software you wish to install and click [Next]. • If your camcorder is not listed under category A in Camcorder Categories 12), remove the check mark next to [Copy Canon USB Video Drivers]. • If your camcorder is listed under category D or E in Camcorder...
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Page 20: Installing The Canon Usb Video Driver
Installing the Canon USB Video Driver Category A Installing the Canon USB Video Driver allows you to use DV Messenger by connecting the camcorder to a computer using a USB cable. ❍ The Canon USB Video Driver can only be used with camcorders listed under category A in Camcorder Categories ( 12). -
Page 21: Installing The Av/C Camera Storage Subunit-Wia Driver
Category A/B/C ❍ If you have installed the AV/C Camera Storage Subunit-WIA driver contained on the DV NETWORK SOLUTION DISK Version 1, make sure to install the driver provided with the DV Network Software when installing DV Messenger Version 2 (you do not need to uninstall the prior driver for this procedure). - Page 22 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Connect the camcorder to the computer using the DV cable 24). ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• From the [start] menu, select [My Computer]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Right-click the mouse button on the [Canon Camera Storage Device] icon and select [Properties]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click the [Events] tab.
- Page 23 ❍ To start a WIA-compliant application automatically, select [Start this program] and click [OK]. ❍ If the started application displays a message such as [TWAIN data source not found. Reinstall the scanner software.], select [WIA-Canon Camera Storage] and use the WIA-TWAIN Driver.
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Page 24: Connecting The Camcorder To A Computer
With other camcorders, use a DV cable. Connecting the Camcorder Using a USB Cable Category A ❍ Make sure to install the DV Network Software before connecting the camcorder to the computer. ❍ Make sure the camcorder is being powered by the compact power adapter before connecting it to a computer. -
Page 25: Dv Messenger
DV Messenger Preparations for DV Messenger Before you use DV Messenger, check whether the camcorder is correctly connected to the computer. Checking the Camcorder Connection ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Connect the power adapter to the camcorder. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Set the camcorder to NETWORK mode. (Camcorder without NETWORK mode: Set the camcorder to CAMERA mode.) •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••... - Page 26 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [Next]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Confirm that your camcorder is displayed and click [Cancel]. • If you are connecting a Canon camcorder using a USB cable, check if [Canon USB Video] is displayed. If you are connecting a Canon camcorder using a DV cable, check if [Canon DV Device] is displayed.
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Page 27: Setting The Upnp Router
Setting the UPnP Router If you are using an UPnP-compliant router to connect to the Internet, you need to install UPnP and disable the firewall of Windows XP to use DV Messenger. ■ Installing UPnP ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• From the [start] menu, select [Control Panel]. •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••... - Page 28 Preparations for DV Messenger ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [Network Connections]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• From the [Advanced] menu, select [Optional Networking Components] from the displayed menu. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Select [Networking Services] and click [Details].
- Page 29 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Place a checkmark next to [Universal Plug and Play] (if you have installed Service Pack 1, place also a check mark next to [Internet Gateway Device Discovery and Control Client]) and click [OK]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [Next]. Installation starts. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• When installation is complete, restart your computer.
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Page 30: Disabling The Firewall
Preparations for DV Messenger ■ Disabling the Firewall About the Firewall The firewall is an important security system that protects your computer by limiting or preventing access by other computers on the Internet. If you disable the function, other computers may be able to access the files on your computer, or write files onto your hard disk. - Page 31 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [Network Connections]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Select [Local Area Connection], right-click the mouse button and select [Properties].
- Page 32 Preparations for DV Messenger ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click the [Advanced] tab, remove the checkmark ✓ from the [Internet Connection Firewall] section and click [OK]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Restart the computer. After restart, repeat steps 1 to 3 and check if an icon appears under [Internet Gateway Device].
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Page 33: Videoconferencing
Videoconferencing Starting DV Messenger ❍ DV Messenger will not start when you have signed in to Windows Messenger. In such case, sign out of Windows Messenger first and start DV Messenger. ❍ Close any programs that are running before starting DV Messenger. ❍... - Page 34 Videoconferencing ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• In the Windows Messenger window, click [Click here to sign in]. DVM Panel Windows Messenger To use DV Messenger, both you and your contact need to be online. – If your contact is already online when you sign in: A message will be send automatically to your contact notifying that you have signed in.
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Page 35: Preparing The Camcorder For Communication
Preparing the Camcorder for Communication When you have signed in, set the camcorder and adjust the volume of the speaker and microphone. ❍ Connect speaker or headphones as necessary. ❍ As microphone, use the microphone of the camcorder. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Set the camcorder to NETWORK mode. (Camcorder without NETWORK mode: Set the camcorder to CAMERA or PLAY (VCR) mode.) When you have set the camcorder to PLAY (VCR) mode, play back the tape. - Page 36 Videoconferencing ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Select your camcorder and click [Next]. If you are connecting a Canon camcorder using a USB cable, select [Canon USB Video]. If you are connecting a Canon camcorder using a DV cable, select [Canon DV Device]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• When the video picture appears, click [Next].
- Page 37 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Set [Microphone] and click [Next]. • If you are connecting a Canon camcorder using a USB cable, select [Canon USB Video]. If you are connecting a Canon camcorder using a DV cable, select [Canon DV Device]. • The installed sound device appears for [Speaker].
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Page 38: Starting A Videoconference
Videoconferencing ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [Finish]. The settings for speaker and microphone are complete. Starting a Videoconference There are two methods to start a videoconference. You can invite your contact or you can accept an invitation from your contact. ❍ If you connect to the Internet after starting DV Messenger, the connection may fail. - Page 39 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Select your contact and click [Select]. • Only online registered members will be listed. You can only perform a videoconference with members who have a camcorder connected and are using DV Messenger Version 2. • Windows Messenger’s [Conversation] window appears. •...
- Page 40 Videoconferencing ■ Starting a Videoconference by Accepting an Invitation If your contact clicks on and selects you as the contact, a connecting request appears on your computer screen. •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• When the connecting request dialog appears, click [Yes]. The communication between your and your contact's DV Messenger starts and you can now operate the camcorder of your contact from the DVM panel.
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Page 41: Ending Dv Messenger
Ending DV Messenger Disconnecting DV Messenger ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• When the confirmation window appears, click [YES]. The communication with your contact ends. If you wish to communicate with another contact, click and select a contact from the list. Ending DV Messenger ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••... -
Page 42: Screen Displays
Screen Displays DVM Panel This is DV Messenger‘s control panel. Use the buttons on this window to operate the camcorder connected to your computer and the camcorder connected to the computer of your contact. 11 12 [MY CAMERA] Click here to display the control panel of your camcorder. - Page 43 Here you find the buttons for various settings 44). Camcorder model Displays the camcorder model names name ([Canon MiniDV] appears with camcorder models released before 2001). Contact’s name Displays the name of your contact. Minimize Click here to minimize the size of the DVM panel.
- Page 44 Screen Displays ■ Function Buttons (8 above) Connect/Disconnect Click here to connect or disconnect the communication to your contact. When you are disconnected, appears. Clicking the button displays the [Select a contact] window 38). When you are connected, appears. Clicking the button displays a window asking you to confirm disconnection ( 41).
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Page 45: Taskbar
Taskbar When DV Messenger is started, the [DV Messenger] task and [DV Messenger] icon appear on the taskbar. DV Messenger task Appears when the DVM panel is displayed or minimized. If the DVM panel is minimized, click here to display it. DV Messenger icon A list of menus appears when you click this icon 46). -
Page 46: Dv Messenger Icon Menu
Screen Displays DV Messenger Icon Menu When you click the DV Messenger icon in the taskbar, a list of menus appears. About DV Messenger Displays the version of DV Messenger. Help Topics Displays DV Messenger's help topics. Start View & Record Starts the View &... -
Page 47: Changing The Mode Of The Camcorder
Changing the Mode of the Camcorder Camcorder with NETWORK Mode With camcorders equipped with the NETWORK mode, you can easily change the mode of the camcorder from the DVM panel. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click the [MY CAMERA] or [CONTACT] tab. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click the (CAMERA), (VCR) or the (CARD) tab to... - Page 48 Changing the Mode of the Camcorder ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Wait until the video picture and camcorder information such as the tape counter appear on the camcorder screen and click [Start Camera]. A message with the options [Accept] and [Decline] appears in the [Conversa- tion] window of your contact.
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Page 49: Operating Camcorders With Dv Messenger
( 44). Camcorders that can be operated with DV Messenger: Your Camcorder Your Contact’s Camcorder Canon Digital Canon Digital Camcorder You can operate your and your Camcorder contact’s camcorder. Non-Canon Digital You can only operate your Camcorder camcorder. -
Page 50: Operating The Camera Functions
Operating Camcorders With DV Messenger Operating the Camera Functions You can adjust the camcorder's zoom and focus from the DVM panel. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Set your camcorder to NETWORK mode. (Camcorder without NETWORK mode: Set the camcorder to CAMERA mode.) ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• To operate your camcorder: Click the [MY CAMERA] tab followed by the (CAMERA) tab. - Page 51 ■ The [CAMERA] Operating Buttons Click here to zoom out (the subject becomes Zoom to wide-angle smaller). Click here to zoom in (the subject becomes Zoom to telephoto bigger). Click here to zoom out to maximum wide angle. Wide End Click here to zoom in to maximum telephoto.
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Page 52: Operating The Tape Playback Functions
Operating Camcorders With DV Messenger Operating the Tape Playback Functions When you play back a tape on your camcorder, you can send recorded video and sound to your contact. You can also control the playback functions from the DVM panel while monitoring the picture in the [Conversation] window. ❍... - Page 53 ■ The [VCR] Operating Buttons Play Plays back the tape. Stop Stops the playback. Rewind Rewinds the tape. Fast Forward Fast-forwards the tape. Pause Pauses the playback. Playback previous Plays back the tape frame by frame in reverse. frame Can only be used during playback pause. Playback next frame Plays back the tape frame by frame.
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Page 54: Sharing Images (File Transfer)
NETWORK mode or file transfer function. If the camcorder is connected using a DV cable, the AV/C Camera Storage Subunit-WIA driver contained in the DV Network Software needs to be installed on the computer 17). ❍ Image Sharing may not work depending on the Internet connection, file type or file size. - Page 55 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [Set Sharing]. Thumbnails (small versions) of the images contained on the memory card appear. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Select the image you wish to share by placing a checkmark to next to the thumbnail. • Click [Select all] to place a checkmark next to all images.
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Page 56: Transferring Images
Sharing Images (File Transfer) Transferring Images You can select images from the memory card in the camcorder of your contact and transfer them to your computer. You cannot transfer files from your contact in the following cases: - If no memory card is inserted into the camcorder of your contact. - If the memory card in the camcorder of your contact does not contain any images. - Page 57 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Select the image you wish to transfer by placing a checkmark to the next to the thumbnail. • Click [Select all] to place a checkmark next to all images. • Click [Clear all] to remove all checkmarks. • If you move the mouse pointer on the thumbnail, the file information appears.
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Page 58: Using The Image Capture Function
Using the Image Capture Function With camcorders equipped with the NETWORK mode, you can capture still images and save them to the computer. ❍ The Image Capture function can only be used with camcorders equipped with the NETWORK mode. ❍ During Image Capture, the panel display does not change even when you click the tab. - Page 59 ■ Setting of Image Capture Window Store Displays the destination folder. If you wish to change the folder, click [Modify], select a folder and click [OK]. Displays the file name. You can designate a prefix File name to be used for all files. The file name appears as an example.
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Page 60: Changing The Capture Mode
Using the Image Capture Function Select the number of images between 2, 5, 10, Interval mode 15, 20, 25, 30, 35, 40, 45, 50 and unlimited. Select the interval time between 1minute and 120 minutes by clicking , or by directly entering a number. -
Page 61: Capturing With Your Camcorder
Capturing with Your Camcorder ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click the [MY CAMERA] tab followed by the (CAMERA) tab. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [Capture]. The display changes based on the capture mode. In Single and Continuous mode, the DVM Viewer window appears allowing you to review the captured still images. File name Number of Closes the... -
Page 62: Capturing With Your Contact's Camcorder
Using the Image Capture Function Capturing with Your Contact's Camcorder ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click the [CONTACT] tab followed by the (CAMERA) tab. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [Capture]. The display changes based on the capture mode and the status will be displayed. The same information is displayed on your contact’s screen. -
Page 63: Using The View & Record Function
Using the View & Record Function You can remotely access the camcorder using DV Messenger. ❍ The View & Record function can only be used with camcorders equipped with the NETWORK mode. ❍ You need two Windows Messenger accounts (e-mail addresses); one home account and one remote account. -
Page 64: Starting View & Record
Using the View & Record Function ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Select your remote account from the [Denied members] list and click [<<Allow]. • Members registered in the contact list of Windows Messenger appear in the list. Initially, all members appear in the [Denied members] list. •... -
Page 65: Connecting With View & Record
❍ Do not close DV Messenger or Windows Messenger while View & Record is started, and keep camcorder and computer turned on. If [System standby] or [System hibernates] is activated in [Power Options] on your computer, deactivate it. For details on changing the setting, consult the computer manufacturer or Microsoft. - Page 66 Using the View & Record Function ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Place a checkmark next to [Connect with View & Record], select the home account and click [Select]. • DV Messenger will be connected and Windows Messenger’s [Conversation] window appears. • The home account will not appear if it is not registered in the contact list.
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Page 67: Additional Functions
Additional Functions Changing the Background of Windows Messenger You can change the background image of the Windows Messenger window. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Select an image from the list and click [OK] If you wish to add an image to the list, click [Add], select the image and click [OK]. -
Page 68: Option Settings
Additional Functions ❍ Only a part of the image may appear depending on the size of the image. ❍ Depending on the size of the Windows Messenger window, image and characters may overlap. ❍ If the background is set to a color other than white, the image may not appear correctly. -
Page 69: Av/C Camera Storage Subunit-Wia Driver
❍ If numerous still images/movies are contained in the memory card, it may take a while until the Scanner and Camera Wizard opens. ❍ If you select [Canon Camera Storage Device] in the explorer view, folder contents may not be displayed correctly. In this case, right-click the mouse button on the folder and select [Refresh]. -
Page 70: Downloading With The Scanner And Camera Wizard
Downloading with the Scanner and Camera Wizard You can download still images/movies from the memory card to the computer using the Scanner and Camera Wizard (only images recorded to the memory card with your Canon camcorder). ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Insert a memory card to the camcorder. - Page 71 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [Next]. Thumbnail versions of the camcorder file appear. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Confirm that a check mark is on the still image/movie you wish to download and click the [Next] button. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Specify file name and destination and click the [Next] button. •...
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Page 72: Downloading With Windows Explorer
Downloading with Windows Explorer With Windows Explorer, still images/movies can be downloaded from memory card to computer. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• From the [start] menu, select [My Computer]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Double-click the [Canon Camera Storage Device] icon. - Page 73 Double-click the [DCIM] folder for still images and the [SD_VIDEO] folder for movies. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Double-click the [***CANON] folder for still images and the [PRL***] folder for movies. • A number appears in place of the asterisk (*). • The still images/movies recorded on the memory card will be displayed.
- Page 74 Downloading Still Images/Movies to a Computer ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Keep the mouse clicked on the thumbnail and move it to the desired folder (drag and drop). ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Right-click the mouse on the image and select [Copy]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Open a folder, right-click the mouse in the folder and select [Paste].
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Page 75: Uploading Files From The Computer To The Memory Card
Uploading Files from the Computer to the Memory Card ❍ If you are using an SD Memory Card, make sure the protect switch is set to allow recording. ❍ When uploading files to the memory card, keep the file name within 8 characters. -
Page 76: Uninstalling The Software
Close all programs that are running before uninstalling. Uninstalling DV Messenger ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• From the [start] menu, select [All Programs], [Canon Utilities], [DV Messenger] and [DV Messenger Uninstall] in succession. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• On the confirmation dialog, click [Yes]. The uninstall utility starts. -
Page 77: Uninstalling The Canon Usb Video Driver/Uninstalling The Av/C Camera Storage Subunit-Wia Driver
Uninstalling the Canon USB Video Driver/Uninstalling the AV/C Camera Storage Subunit-WIA Driver ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Connect the power adapter to the camcorder. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• When uninstalling the Canon USB Video Driver: Set the camcorder to NETWORK mode and connect it to the computer using the USB cable. - Page 78 USB Video]. does not affect the uninstall process. • The uninstall process is complete. A part of the Canon USB Video Driver (Canon USB Video Control) will not be uninstalled with above procedure. To uninstall [Canon USB Video Control], follow the instruction in Uninstallation of the Canon USB Video Driver...
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Page 79: Troubleshooting
For troubleshooting the following procedure, refer to the respective pages. - Installation of the Canon USB Video Driver ( - Installation and operation of the AV/C Camera Storage Subunit-WIA Driver - Uninstallation of the Canon USB Video Driver and AV/C Camera Storage Subunit- WIA Driver ( DV Messenger... - Page 80 2. Connect the camcorder to the computer using a DV cable. 3. From the [Start] menu, click [My Computer]. 4. Check if [Canon Camera Storage Device] appears under [Scanners and Cameras]. If [Canon Camera Storage Device] does not appear, install the AV/C Camera Storage Subunit-WIA Driver.
- Page 81 ➜ Check if [Camera] is correctly set in the [Audio Tuning Wizard]. Click [Stop Camera] in the [Conversation] window of Windows Messenger. Reset the setting in the [Audio Tuning Wizard]. Click [Start Camera] to restart the videoconference. ? I receive the video picture of my contact in the [Conversation] window of Windows Messenger, but not the sound.
- Page 82 ➜ Check the position of the microphone volume lever. Move the lever to the right until the volume indicator on the right operates. ➜ If you are using a Canon camcorder, click [Stop Camera] and check whether [Canon USB Video] or [Canon DV Device] is selected in the [Audio Tuning Wizard].
- Page 83 ➜ Check if the camcorder is correctly connected to the computer. ➜ Camcorder without NETWORK mode: If the Canon camcorder is set to CAMERA mode, some camcorders will enter the demonstration mode after a certain time. During demonstration, you may not be able to operate the camcorder from the DVM panel.
- Page 84 The DVM panel may therefore display [Slow]. ? The focus buttons on the DVM panel cannot be operated in CAMERA mode. ➜ Camcorder without NETWORK mode: If the Canon camcorder is set to [ (Easy Recording) mode, focus cannot be adjusted manually. Set the camcorder to a mode other than the [ (Easy Recording) mode.
- Page 85 View & Record ? Cannot start the View & Record function. ➜ The View & Record function can only be used with Canon camcorders equipped with the NETWORK mode. ➜ You cannot start the View & Record function if you have not set the members that you allow connection to View and Record ( 63).
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Page 86: Canon Usb Video Driver
DV Messenger Uninstallation ? I have uninstalled DV Messenger, but [DV Network Software] is still listed in the [Add or Remove Programs] window. ➜ In the [Add or Remove Programs] window, select [DV Network Software] and click [Change/Remove]. Canon USB Video Driver ? The Canon camcorder is connected to the computer via USB cable, but is not recognized by the computer. -
Page 87: Av/C Camera Storage Subunit-Wia Driver
ROM and reinstall the files to the computer. AV/C Camera Storage Subunit-WIA Driver Installation ? The Canon camcorder is connected to the computer via a DV cable, but is not recognized by the computer. ➜ Check if the camcorder is set to NETWORK or CARD PLAY mode. - Page 88 Troubleshooting ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [Performance and Maintenance]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click [System]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click the [Hardware] tab on the [System Properties]. ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Click the [Device Manager] button.
- Page 89 2. In the confirmation dialog, click [OK] and close [System Properties] and [Device Manager]. Remove all copies of the [Canon Camera Storage Device] icon that appear in the [Other devices] or [Imaging devices] categories, or that appear more than once in one category.
- Page 90 Troubleshooting ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• From the [start] menu, select [My Computer] and double-click the [C:], [WINDOWS] and [INF] folders in succession. If the [INF] Folder Is Not Visible in the [WINDOWS] Folder Use the following procedures to show all files and folders. 1.
- Page 91 When uninstalling the USB Video Driver, click each [Oem*] file until you find the one that contains [; Canon USB Video Driver] it its first line. When uninstalling the AV/C Camera Storage Subunit-WIA...
- Page 92 U.S.A. Canon U.S.A., Inc. Canon Customer Care Center Tel (US): 1-800-828-4040 (Mon.-Fri., 9 AM to 8 PM Eastern Time) CANADA Canon Canada Inc. Tel (Canada): 1-800-OK-CANON (1-800-652-2666) ASIA Canon Hongkong Co., Ltd. 19/F., The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong...