Avaya Integrated Management User Manual
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Avaya Integrated Management User Manual

Avaya Integrated Management User Manual

Network management console
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Avaya Integrated Management
Release 5.0
Network Management Console
14-300169
Issue 7
January 2008

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Summary of Contents for Avaya Integrated Management

  • Page 1 Avaya Integrated Management Release 5.0 Network Management Console 14-300169 Issue 7 January 2008...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support...

  • Page 3: Table Of Contents

    Avaya Network Management Overview ..... . . Avaya Network Management Terms ......
  • Page 4 PING ........Avaya Site Administration ......
  • Page 5 Contents Avaya Fault and Performance Manager ..... Avaya Voice Announcement Manager ..... .
  • Page 6 Manually Adding Subnets ......6 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 7 Contents Modifying Subnets....... . . Subnet Parameters ....... . Deleting Subnets.
  • Page 8 Appendix A: Network Management Menus ....163 Avaya Network Management Console Menus ....
  • Page 9 Contents Event Configuration Tools Menu ......Event Configuration Help Menu ......Action List Menus .
  • Page 10 Contents 10 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 11: Preface

    Preface Welcome to Avaya Network Management. This chapter provides an introduction to the structure and assumptions of this manual. It includes the following sections: The Purpose of This Manual - A description of the goals of this manual. ● Who Should Use This Manual - The intended audience of this manual.
  • Page 12 ● Discovery window and a description of the Discovery window. Discovering Your Network - Instructions on how to use Avaya Network Management to ● discover the subnets, nodes, and VoIP devices on your network. It also includes an explanation of the Discovery Log and how to configure a router’s access parameters using SNMP V1 or SNMP V3 protocol.

  • Page 13: Chapter 1: Avaya Network Management

    Chapter 1: Avaya Network Management This chapter provides an overview and general description of Avaya Network Management. It includes the following sections: Avaya Network Management Overview - A general description of Avaya Network ● Management. Avaya Network Management Terms - Definitions of terms used in this documentation.

  • Page 14: Avaya Network Management Overview

    Devices Applications When Avaya Network Management Server is launched, it runs a number of daemons, which poll the network devices listed in the default Network Map to determine their status and updates their colors in the Avaya Network Management Console View Area. Users can manage devices or launch network-wide applications via Avaya Network Management Console.

  • Page 15: Avaya Network Management Terms

    Avaya Network Management Server runs in the background as a Windows Vista/2003/2000/XP service. The server provides a central address for event reporting. It passes traps to Avaya Network Management Console for display in the Event Log Browser. For more information about event handling and traps, refer to...

  • Page 16: What Is Avaya Network Management Console

    Server. It receives information from Avaya Network Management Server and sends the server information input by the user. Avaya Network Management Console displays the devices in the current Network Map using a hierarchical tree. The tree can be organized by subnet or device type, or logically by voice system hierarchy.

  • Page 17: What Is A Network Map

    Interface (CLI) or Device Manager, and monitor the traffic on the device. For example, if you select an Avaya G350 Device in the Network Table, you can launch Telnet to configure the device via its CLI, or launch Avaya G350 Device Manager to configure and monitor the device via its management application.

  • Page 18: What Is Discovery

    Network Management communicates with device agents using SNMP. Device agents can send traps to Avaya Network Management Server reporting on the status of their ports, modules, etc. The server then passes traps to the relevant managers of the device involved and updates the Event Manager.
  • Page 19 Avaya Network Management Console Avaya Network Management Console Event Log Browser Traps are categorized by their severity. Some traps report events that are not problems. An example of this type of trap is the insertion of a module into a device. These traps have a severity level of Info.
  • Page 20 Avaya Network Management Figure 4: Event Log Browser The Event Manager displays all of the traps sent by Avaya Network Management Server. In the Event Manager you can: Sort the Event Log Browser by any of its fields. ● Filter the traps displayed and change the severity of selected traps.

  • Page 21: What's New In This Release

    Support for the S8300C (Avaya Communication Manager/SES co-residency): ● - The S8300C is displayed in VoIP System View as a branch under the co-resident Avaya Communication Manager. - SIP phones registered to the SES are discovered and displayed in Avaya Network Management Console.
  • Page 22 Avaya Network Management 22 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 23: Chapter 2: Avaya Network Management Server

    Management Console. Ensure that Avaya Network Management Server is running on the host computer before starting Avaya Network Management Console locally, and that it is running on the remote server before starting a remote session of Avaya Network Management Console.

  • Page 24: Starting Avaya Network Management Server

    Manager, you can configure Avaya Network Management Server so that it does not start automatically. If Avaya Network Management Server is shut down, you will need to start it manually. To manually start or stop Avaya Network Management Server, you must be logged in to Windows with Administrator privileges.

  • Page 25: Chapter 3: Avaya Network Management Console Introduction

    Chapter 3: Avaya Network Management Console Introduction This chapter provides an introduction to Avaya Network Management Console. It includes the following sections: Starting Avaya Network Management Console - Instructions on how to start Avaya ● Network Management Console, information about security issues when accessing Avaya Network Management Console from a web browser, and licensing information.

  • Page 26: Starting Avaya Network Management Console

    Avaya Network Management Console Introduction Starting Avaya Network Management Console Avaya Network Management Console is a java applet running in a browser. When you point your browser to the Avaya Network Management Server’s IP address, a Java applet prepares your browser to communicate with Avaya Network Management Server. A welcome screen appears, followed by a password screen.
  • Page 27 2. Click Network Management Console. The Java applet starts. 3. A window opens requesting your user name and password. 4. Enter your user name and password, and click OK. After a few seconds, Avaya Network Management Console opens. Issue 7 January 2008...

  • Page 28: Remote Access And Security

    Network Management’s files are secured by Windows NT’s NTFS file system. This prevents unauthorized users from changing Network Management’s files. In addition, the web server is configured to work with HTTPS, and login to Avaya Network Management Console requires authentication. This enables only authorized users to access Avaya Network Management Console remotely.

  • Page 29: Changing Passwords

    Changing Passwords Changing Passwords You can change your password through Avaya Network Management Console. To change your password: 1. Select Actions > Change Password. The Password Change window opens. Figure 6: Password Change Window 2. Enter your old password in the Old Password field.

  • Page 30: Avaya Network Management Console User Interface

    Avaya Network Management Console Introduction Avaya Network Management Console User Interface The user interface consists of the following elements: Menu Bar - Menus for accessing Avaya Network Management Console management ● functions. For more information on menus, refer to Appendix A: Network Management Menus.
  • Page 31 Avaya Network Management Console User Interface Figure 7: Avaya Network Management Console Interface Interfaces Alarms Menu Bar Toolbar Network Table View Tabs Network Tree Dialog Area Search Area Status Licensing Information To resize the three main areas of the user interface, the Network Tree, the Network Table, and the Dialog Area, use the splitter bars and their arrows.

  • Page 32: Toolbar

    Avaya Network Management Console Introduction Toolbar The Toolbar provides shortcuts to the main Avaya Network Management Console functions. The table below describes the buttons on the Toolbar and gives the equivalent menu options. Table 2: Avaya Network Management Console Toolbar...

  • Page 33: Network Tree

    Avaya Network Management Console User Interface When you place the cursor on a toolbar button for one second, a label appears with the name of the button. Network Tree The Network Tree shows either a hierarchical representation of the subnets in the Network Map or a representation of the Network Map grouped by device type or logically organized by voice system hierarchy.

  • Page 34: Status Bar

    Avaya Network Management Console Introduction Status Bar The Status Bar provides information about the Avaya Network Management Console session. It includes the following information: Name of the open map. ● Read/Write mode of Avaya Network Management Console. ● IP address/Name of the Avaya Network Management Server.

  • Page 35: Requesting Write Permission

    To toggle the tooltips feature, select View > ToolTip. Requesting Write Permission There are two levels of permissions for users logging into Avaya Network Management Console: Read-write - You are able to both view and make changes to the network and devices.

  • Page 36: Avaya Network Management Console Options

    > Release Write Permission. Avaya Network Management Console Options You can use Avaya Network Management Console’s Options dialog box to set SNMP Access parameters and connectivity polling parameters and to select a default Network Map. To open the Avaya Network Management Console Options dialog box, select File > Options.

  • Page 37: Snmp Access Parameters

    The Default page enables you to configure multiple default SNMP communities. If no Specific IP definition and IP Wildcards match the IP address to be polled, Avaya Network Management Server tests the addresses of the devices against the list of definitions in the Default list.
  • Page 38 Secure Access Administration application. For more information, refer to the Avaya Secure Access Administration User Guide. 5. Enter a number in the Timeout [ms] field for the number of milliseconds Avaya Network Management Server will wait for a response when polling a device.

  • Page 39: Setting Snmp Access Parameters For Ip Ranges

    The IP Wildcard page enables you to configure SNMP access parameters for ranges of devices. Avaya Network Management Server tests the IP address of devices to poll against the list of devices in the IP Wildcards list. If the IP address matches a range, the server uses the range’s SNMP access parameters when polling the device.

  • Page 40: Setting Specific Ip Parameters

    2. Select V1 or V3 from the Type drop-down list. 3. Enter the device’s IP address in the IP field. 4. If you selected V1 in the Type field, enter read and write community values in their respective fields. 40 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 41: Setting Connectivity Polling Parameters

    Connectivity polling parameters determine whether Avaya Network Management Server use PING to determine the status of devices that do not support SNMP, the interval between PINGs, and the number of times that Avaya Network Management Server unsuccessfully PINGs a node before declaring it to be unreachable.

  • Page 42: Selecting A Default Map

    2. Select a Connectivity Status. On means that devices are PINGed. Off means that devices are not PINGed. 3. Enter a number in the Retries field. This is the number of times Avaya Network Management Server unsuccessfully PINGs a node before declaring it to be unreachable.

  • Page 43: Setting Read/Write Defaults

    Avaya Network Management Console Options Setting Read/Write Defaults The Read/Write Defaults page of the Options dialog box enables you to set the default read/ write permissions. To set read/write defaults: 1. Click the Read/Write Defaults tab at the top of the Options dialog box. The Read/Write Defaults page appears.

  • Page 44: Setting Cm Server Parameters

    The ASG key is a 20-character octal code, the 19th character of which must be Note: either 0, 2, 4, or 6, and the 20th character of which must be 0. 44 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 45: Using Avaya Network Management Console Tables

    View the connection dialog. ● Using Avaya Network Management Console Tables Avaya Network Management Console informs you of the status of each row in a table. The following table shows symbols that appear at the start of a row, with their corresponding explanations.

  • Page 46: Using Avaya Network Management Console Help

    1. Click Select Help > Help On. The cursor changes to the shape of an arrow with a question mark. 2. Click a point of interest in Avaya Network Management Console. The help opens to a topic explaining the clicked feature.

  • Page 47: Chapter 4: Avaya Network Management Console Network Tree

    In addition, you may want to categorize the devices in your network by other criteria, such as workgroups or location. Avaya Network Management Console allows you to create user defined views of your network and assign devices to custom categories. You can create up to five custom views of your network.

  • Page 48: Using The Network Tree

    Network Table. Devices - Each device is labeled with the logical name or IP address of the device. When ● a device is selected, the device’s interfaces appear in the Network Table. 48 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 49: The Device Type View

    Using the Network Tree The Device Type View The Device Type View tree shows the network grouped by device type. The Device Type View of the network contains the following levels: My Network - Represents the entire network tree. When selected, all supported device ●...

  • Page 50: The Voip System View

    Under the virtual server, the active server is listed first, followed by the standby server. For simplex servers, including the S8500, S8400, S8300, and simplex S8700s, only the active server is listed. 50 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 51 Using the Network Tree At this level, the tree also displays the following devices: CLANs - Displays the CLANs related to the CM. For each CLAN, all related Media ● Gateways (MGs) are listed under the MG branch. When you click a CLAN, all IP phones associated with the CLAN are displayed in the Registered Endpoints Table.

  • Page 52: Custom Views

    3. Enter a description of the view in the Description field. 4. Click Apply. The view is added to Avaya Network Management Console with the top level My Network. All devices in the network are added to a branch labeled Unassigned.

  • Page 53: Modifying Custom Views

    Using the Network Tree Modifying Custom Views To modify a custom view: 1. Click the View Tab (refer to The VoIP System View on page 50) associated with the custom view you want to modify. 2. Select Edit > Modify View. The Modify View dialog box opens. Figure 19: Modify View Dialog Box 3.

  • Page 54: Adding Branches In Custom Views

    1. Select the branch you want to modify in the Network Tree. Note: An Unassigned branch cannot be modified. Note: 2. Select Edit > Modify. The Modify Branch dialog box opens. 54 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 55: Deleting Branches In Custom Views

    Using the Network Tree Figure 21: Modify Branch Dialog Box 3. Change the name of the branch using the Branch name field. Note: Branch names cannot contain periods. Note: 4. Change the comment attached to the view in the Branch Description field. 5.

  • Page 56: Printing The Network Tree

    To view a preview of the printed Network Map, select File > Print Preview. The preview of the Network Tree opens. Figure 22: Network Tree Print Preview To print the Network Map, click Print. To close the Preview window without printing the map, click Close. 56 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 57: Searching The Tree

    Searching the Tree Searching the Tree Avaya Network Management Console enables you to search the Network Map for specific elements. To search the Network Map: 1. Click Select Edit > Find. The Find dialog box opens. Figure 23: Find Dialog Box 2.
  • Page 58 Avaya Network Management Console Network Tree 58 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 59: Chapter 5: Launching Applications

    Chapter 5: Launching Applications This chapter provides detailed instructions for launching applications from Avaya Network Management Console. It includes the following sections: Launching Device Applications - Instructions for launching device-specific applications ● from Avaya Network Management Console. Launching Network-wide Applications - Instructions for launching network-wide ●...

  • Page 60: Device Manager

    Double-click the device. The Device Manager for the selected device opens. Right-click the device and select Device Manager from the menu that appears. Note: When running a remote session of Avaya Network Management Console, Device Note: Manager can only be launched for devices that can be managed remotely.

  • Page 61: Telnet

    Telnet can be used to access the Command Line Interface (CLI) of a network device. This allows you to change the device’s setup. If you are running Avaya Network Management remotely, you can use Telnet to manage devices whose Device Managers cannot be run remotely.

  • Page 62: Ping

    ASA. If you have ASA installed on your computer, you can launch ASA to manage an appropriate device from Avaya Network Management Console. To launch the main ASA window, select Tools > Voice Applications > Avaya Site Administration with no telephony device selected. The main ASA window opens.

  • Page 63: Avaya Multisite Administration

    Avaya Fault and Performance Manager is part of Avaya Integrated Management. Note: To launch the main Avaya Fault and Performance Manager window, select Tools > Voice Applications > Avaya Fault and Performance Manager with no device selected. The main Avaya Fault and Performance Manager window opens.

  • Page 64: Avaya Voice Announcement Manager

    Avaya Voice Announcement Manager is part of Avaya Integrated Management. Note: To launch the main Avaya Voice Announcement Manager window, select Tools > Voice Applications > Avaya Voice Announcement Manager with no device selected. The main Avaya Voice Announcement Manager window opens.
  • Page 65 Launching Device Applications Extreme Summit 200 stack ● Extreme Summit 200-24 ● Extreme Summit 200-48 ● Extreme Summit 300-24 POE ● Extreme Summit 300-48 ● Extreme Summit 400-24f ● Extreme Summit 400-24p ● Extreme Summit 400-24t ● Extreme Summit 400-48t ●...
  • Page 66 When you launch Extreme EPICenter from Avaya Network Management Note: Console, the Avaya Management Login dialog box opens. If you enter a username that matches a username configured on the Extreme device, you receive the administrative rights assigned to the username on the device. If you...

  • Page 67: Polycom Gms

    Launching Device Applications Polycom GMS Network Management Console supports Polycom GMS for managing Polycom video conferencing gateways connected to your network. The following Polycom gateways are supported: VSX 3000 ● VSX 7000 ● VCU 25 ● VCU 50 ● VCU 100 ●...

  • Page 68: Launching Network-Wide Applications

    Avaya SMON Manager ● Avaya easy Management ● G860 EMS Client ● Note: Not all network-wide applications can be launched when running a remote Note: session of Avaya Network Management Console. 68 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 69: Chapter 6: Avaya Network Management Console Tables

    - A detailed description of the information in the Network Table. ● Viewing and Searching the Tables - A detailed description of the Avaya Network ● Management Console Table toolbars and instructions on how to filter and display the information they contain.

  • Page 70: The Network Table

    The status of the device with the highest severity level in the group of Status devices for the same device type. Name The device type. No. of The number of devices from this type. Devices 70 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 71 Field Description Interface The status of the device. Status Name The Best Name of the device known to Avaya Network Management Console. IP address The IP address of the device. Subnet Mask The subnet mask of the device’s IP address.

  • Page 72: Network Table Colors

    The agent interface does not respond to SNMP. (Probably caused by an incorrect read community.) The following diagram outlines the method used by Network Management to determine the color of a device in the Network Table. 72 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 73 The Network Table Figure 24: Device Coloring Method Issue 7 January 2008...

  • Page 74: Viewing And Searching The Tables

    Viewing and Searching the Tables The table toolbar and search functions are common to the Network table and Dialog area of the Avaya Network Management Console. This area includes the Alarms table, Modules table, Interfaces table, Registered Endpoints table, and the Port Connections table.

  • Page 75: Filtering The Tables

    If a trap is received by the Avaya Network Management Server, the Network Management Console immediately queries the device that sent the trap. The Alarms Table is updated immediately, regardless of the time elapsed since the last query was performed.

  • Page 76: Alarms Table Parameters

    - Warning ● - Minor ● - Major ● - Critical ● Category The category of the alarm. Start Time The time the alarm was reported. Description A description of the alarm. 76 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 77: The Modules Table

    When an object in the Network Map is unmanaged, you cannot communicate with the device using Avaya Network Management Console, and the device’s color in the Network Table is off-white. In addition, Network Management will not test the device’s connectivity status (PING) or receive any traps from an unmanaged device.

  • Page 78: Manually Adding Devices

    4. Enter the SNMP parameters. 5. Click Apply. The device is added to the Network Map. For information on the fields in the Add Device dialog box, refer to Device Parameters page 80. 78 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 79: Modifying Devices

    Modifying Devices Modifying Devices To modify basic information or SNMP parameters for a device in the current Network Map: 1. Select a device. 2. Select Edit > Modify. The Modify Device dialog box opens with the selected device’s parameters. Figure 27: Modify Device Dialog Box - Basic Information 3.

  • Page 80: Device Parameters

    Type of device. Possible types are: Auto Discover - Avaya Network Management Server polls ● the device to determine the device type. Avaya Device - Where Avaya Device is the name of an Avaya ● Device. Generic SNMP - For other SNMP Devices.

  • Page 81: Deleting Devices

    Deleting Devices Table 12: Device Parameters (continued) Parameter Description Retries The number of times an application will poll a device without receiving a response before timing out. Timeouts The number of milliseconds an application will poll a device without (milliseconds) receiving a response before timing out.

  • Page 82: Port Connections Table Parameters

    Extension The phone extension number. Available for connected phones only. The SIP URI. Available for connected phones only. Vlan The Vlan for devices supported by the port selected. 1 of 2 82 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 83: The Registered Endpoints Table

    The Registered Endpoints Table Table 13: Port Connections Table Parameters (continued) Parameter Description Model The model of the phone connected to the selected device. Host IP The IP address of the connected host. Host Name The name of the connected IP host, if available. If the connection is a link to another switch, the name value is Backbone.

  • Page 84: Registered Endpoints Table Parameters

    The SIP URI. Available for connected phones only. Module The module or slot number. Port The port name or number. CM Port Address The IP address of the CM port. 1 of 2 84 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 85: The Inventory Table

    The Inventory Table Table 14: Registered Endpoints Table Parameters (continued) Parameter Description Port Description The description of the port as provided by the CM. Vlan The Vlan for devices supported by the port selected. Model The type of phone connected to the selected device. Host IP The IP address of the connected host.
  • Page 86 Avaya Network Management Console Tables Figure 32: Inventory Table - Endpoints Tab 86 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 87: Inventory Table Toolbar

    The Inventory Table Inventory Table Toolbar The table below describes the buttons on the Inventory Table: Table 15: Inventory Table Toolbar Buttons Button Description Saves the Inventory Table to a .csv file. Opens the Select Columns list, which enables you to select which columns to view in the Inventory Table.

  • Page 88: Inventory Table Parameters

    The name of the connected host, if available. If the connection is a link to another switch, the name value is Backbone. Host MAC The MAC address of the connected host. 88 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 89: Inventory Table Filter

    The Inventory Table The following are the fields in the Endpoints tab of the Inventory Table and their descriptions: Table 17: Endpoints Tab - Inventory Table Parameters Parameter Description Media Controller The media controller for the selected endpoint. User Name The User Name for the selected phone.

  • Page 90: Choosing Inventory Table Parameters To Display

    . A list of available parameters appears. Select the parameters that you wish to display in the Inventory Table. The display is updated automatically as soon as the column is selected. 90 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 91: Chapter 7: Network Maps

    Map to a file. Introduction to Network Maps The Network Map is the set of devices that can be viewed in Avaya Network Management Console. The database enables you to store information about the devices found in a Network Map. You can create a number of Network Maps and save them in the database. This can be useful in maintaining backups when major changes are made to the Network Map.

  • Page 92: Managing Network Maps

    - Manual Entry - For more information, refer to Manually Adding Devices on page 78. - Importing - For more information, refer to Importing Devices into the Network Map page 95. 92 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 93: Opening A Network Map

    Managing Network Maps Opening a Network Map To open a Network Map: 1. Select File > Open map. The Open Map dialog box opens. Figure 34: Open Map Dialog Box 2. Select a Network Map from the list. 3. Click Open. The selected Network Map opens. Issue 7 January 2008...

  • Page 94: Saving A Network Map To A Different Name

    2. Enter a name for the file in the Map name field. 3. Click Save As. The Network Map is saved. Printing a Network Map To print a Network Map, select File > Print. The Network Map is printed. 94 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 95: Importing Devices Into The Network Map

    Importing Devices into the Network Map Importing Devices into the Network Map Devices can be imported from a text file into the Network Map. The information for each device must be on a single line, with the various information fields for the device separated by commas.

  • Page 96: Csv File Structure

    The number of times an application will poll the device without receiving a response before timing out. Timeouts The number of milliseconds an application will poll the device without receiving a response before timing out. 96 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 97: Chapter 8: Configuration Wizard

    Chapter 8: Configuration Wizard This chapter provides information and instructions for using the Configuration Wizard. It includes the following sections: Configuration Wizard Overview - An overview of the Configuration Wizard. ● Using the Configuration Wizard Screens - Detailed descriptions of the screens in the ●...

  • Page 98: Step 1 - Welcome Screen

    Console. The steps of this method are described on the Welcome screen. Figure 36: Step 1 - Welcome Screen To continue, click Next. The Configuration Wizard continues with Step 2 - Identify CM Servers. 98 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 99: Step 2 - Identify Cm Servers

    Using the Configuration Wizard Screens Step 2 - Identify CM Servers The wizard enables you to add, edit, and remove CM Servers from the CM Servers Table. All configured CM Servers are listed in the CM Servers table. Figure 37: Identify CM Servers Screen To add a CM to the CM Servers Table: Click New.

  • Page 100: Add/Edit Cm Servers

    CM server certificate. To continue, click Next. The Configuration Wizard continues with the Create or Add SNMPv3 User screen. 100 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 101: Create Or Add Snmpv3 User

    Using the Configuration Wizard Screens Create or Add SNMPv3 User The Configuration Wizard enables you to select the SNMPv3 user that is used to communicate with the CM server. You can use an existing SNMPv3 user or create a new SNMPv3 user. Figure 39: SNMpv3 User Screen To use an existing SNMPv3 user: 1.

  • Page 102: Server Certificate Verification

    SNMPv3 user name configured on the specified CM Server. You can then enter the proper password to allow the Network Management Console to manage this server. 102 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 103 Using the Configuration Wizard Screens Figure 41: Provide SNMPv3 Parameters Screen To enter the user parameters defined for a CM Server: 1. Enter and verify the SNMPv3 authentication password for the user name returned for this CM Server. Note: The authentication scheme supported by the CM is displayed. This field is Note: read-only.

  • Page 104: Step 3 - Define Snmp Access Parameters

    To remove an existing SNMP parameters set: 1. Select the SNMP parameters set from the SNMP Parameters Table. 2. Click Remove. The selected CM Server is removed from the CM Servers Table. 104 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 105: Configure User Snmp Parameters

    Using the Configuration Wizard Screens To continue, click Next. The Configuration Wizard continues with Step 4 - Specify IP Networks to be Managed. Configure User SNMP Parameters The Configuration Wizard enables you to manage SNMP user parameters used for accessing the new and existing devices in your network.

  • Page 106: Step 4 - Specify Ip Networks To Be Managed

    Click New. The Configuration Wizard continues with the Configure Subnet Details screen. ● To edit the parameters for an existing network: 1. Select the IP of the network from the Subnets Table. 106 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 107: Configure Subnet Details

    Using the Configuration Wizard Screens 2. Click Edit. The Configuration Wizard continues with the Configure Subnet Details screen. To remove an existing network: 1. Select the IP of the network from the Subnets Table. 2. Click Remove. The selected IP of the network is removed from the Subnets Table. To continue, click Next.

  • Page 108: Step 5 - Start Network Discovery

    To end the configuration process, click Finish. The computer reboots and the configuration is incorporated in the Network Management Console. Note: All parameters may be modified later using the Network Management Console. Note: 108 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 109: Chapter 9: Introduction To The Discovery Window

    Chapter 9: Introduction to the Discovery Window This chapter provides an introduction to the Discovery window. It includes the following sections: Opening the Discovery Window - Instructions on how to open the Discovery window. ● The Discovery User Interface - A description of the Discovery window. ●...

  • Page 110: The Discovery User Interface

    Opens the Modify Subnet dialog box. Edit > Modify Deletes the selected subnet from the Subnet Table. Edit > Delete Checks the Discover field for the selected subnet. Edit > Select 1 of 2 110 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 111: Subnets Table

    The Discovery User Interface Table 19: Discovery Toolbar (continued) Button Description Menu Item Unchecks the Discover field for the selected subnet. Edit > Unselect Opens the Discovery Log. View > Discovery Opens context-sensitive help. Help > Help On 2 of 2 Subnets Table The Subnets Table contains a list of subnets from the following sources: The current Network Map.

  • Page 112: Discovery Dialog Area

    Changes Found - If Discovery found subnets and/or nodes that are not in the current ● database, the letter ‘D’ appears in the Status Bar. Closing the Discovery Window To close the Discovery window, select File > Exit. The Discovery window closes. 112 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 113: Chapter 10: Discovering Your Network

    Chapter 10: Discovering Your Network This chapter provides detailed instructions on how to use Avaya Network Management Console’s Discovery feature. It includes the following sections: Setting Discovery Options - Instructions on how to set Discovery options. ● Using the Discovery Scheduler - Instructions on how to schedule routine Network ●...

  • Page 114: Configuring Discovery Method And Range

    1. Click the IP Discovery tab at the top of the Discovery Options dialog box. The IP Discovery page of the Discovery Options dialog box appears. Figure 48: IP Discovery Options Dialog Box 2. Configure the IP Discovery options. 3. Click Apply. IP Discovery Options are configured. 114 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 115 Setting Discovery Options The following table provides a list of the fields in the IP Discovery page of the Discovery Options dialog box. Table 21: IP Discovery Options Field Name Description Default gateway The IP address of the default gateway used for Discovery. By default, this is the Gateway IP Address for the Network Management management station.

  • Page 116: Configuring Discovery's Naming Method

    1. Click the Names Discovery tab at the top of the Discovery Options dialog box. The Names Discovery page of the Discovery Options dialog box appears. Figure 49: Names Discovery Options Dialog Box 2. Configure the Names Discovery options. 3. Click Apply. Names Discovery Options are configured. 116 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 117 Setting Discovery Options The following table provides a list of the fields in the Names Discovery page of the Discovery Options dialog box. Table 22: Names Discovery Options Field Name Description Update names This determines whether Discovery updates the names for nodes for existing already listed in the Network Map.

  • Page 118: Selecting Device Types To Discover

    To add device types to the Discovered Types list: 1. Select a device type from the Undiscovered Types list. 2. Click . The device type is moved to the Discovered Types list. 118 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 119 1. Select a device type from the Discovered Types list. 2. Click . The device type is removed from the Discovered Types list. Note: Avaya Network Management Console supports discovery of the following Avaya Note: IP phones: Avaya 4601, Avaya 4610, Avaya 4690. Note:...

  • Page 120: Using The Discovery Scheduler

    2. Configure the Discovery Scheduler options. 3. Click Apply. Discovery Scheduler parameters are configured. Note: Certain operations of Network Management Console are disabled at different Note: stages while Network Discovery is running. 120 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 121 Using the Discovery Scheduler The following table provides a list of the fields in the Discovery Scheduler dialog box. Table 23: Discovery Scheduler Field Name Description Enable Scheduler When checked, the Discovery Scheduler is enabled. Recurrence The frequency to run Network Discovery. Possible values are: Pattern Hour - Select the hourly interval between each discovery.

  • Page 122: Discovering Subnets And Nodes

    To stop the Discovery, click Stop. A confirmation dialog box opens. Click Yes. Discovery finishes adding the current node to the table and stops. When the Discovery finishes, the Subnets Table contains a list of the subnets discovered in your network. 122 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 123: Discovering Nodes On Specific Subnets

    Discovering Subnets and Nodes To save changes you make in the Discovery Subnets Table: Click Select File > Save changes. Discovering Nodes on Specific Subnets To select subnets upon which Discovery will search for nodes: 1. Click the Discover checkbox for each subnet upon which you want to discover nodes. In the Subnets Table, select the subnets upon which you want to discover nodes.

  • Page 124: Manually Adding Subnets

    To manually add a subnet to the Subnets Table: 1. Click in the Discovery toolbar. Select Edit > Add in the Discovery menu bar. The Add New Subnet dialog box opens. 124 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 125 Discovering Subnets and Nodes Figure 52: Add New Subnet Dialog Box 2. Enter the subnet parameters in the dialog box. For information on the fields in the Add New Subnet dialog box, refer to Subnet Parameters on page 127. 3. Click Apply. The subnet is added to the current Network Map. To save changes you make in the Discovery Subnets Table: Click Select File >...

  • Page 126: Modifying Subnets

    3. Modify the parameters in the dialog box. For information on the fields in the Modify Subnet dialog box, refer to Subnet Parameters on page 127. 4. Click Apply. The subnet is modified in the current Network View. 126 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 127: Subnet Parameters

    Discovering Subnets and Nodes To save changes you make in the Discovery Subnets Table: Click Select File > Save changes. Subnet Parameters The following table provides a list of the parameters in the Add New Subnet and Modify Subnet dialog boxes. Table 24: Subnet Parameters Parameter Description...

  • Page 128: Using The Discovery Log

    Figure 54: Discovery Log You can perform the following actions from the Discovery Log: Configuring Router Access Parameters ● Saving the Discovery Log ● Deleting Log Entries ● Clearing the Discovery Log ● 128 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 129: Configuring Router Access Parameters

    Using the Discovery Log Configuring Router Access Parameters You can configure the SNMP parameters for a router that Discovery could not access. This enables Discovery to search the router’s subnets for nodes. To view router access parameters, click the router’s access error message in the Discovery Log. The Router Access Configuration dialog box opens.
  • Page 130 To change the router access configuration and retry discovering nodes on the subnet: 1. Change some of the router access configuration parameters. 2. Click OK. The router access configuration is changed, and Discovery will try to find nodes on the subnet. 130 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 131: Saving The Discovery Log

    Using the Discovery Log Saving the Discovery Log To save the Discovery Log to a file: 1. Click next to the Discovery Log. The Save As dialog box opens. 2. Enter a filename, and browse to the directory in which to save the file. 3.
  • Page 132 Discovering Your Network 132 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 133: Chapter 11: Introduction To The Event Manager

    ● Event Manager Overview Device agents send SNMP traps to Avaya Network Management Server. These are received by the Event Manager. The Event Manager can be viewed using Avaya Network Management Console. The Event Log Browser window of the Event Manager provides a list of traps in a table.

  • Page 134: Viewing The Event Manager

    The Trap Table - An area where a table of traps in the log appears. ● Status Line - Displays information about the number of traps in the Event Log Browser. ● 134 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 135: Event Log Browser Toolbar

    The Event Manager User Interface Figure 56: Event Log Browser User Interface E vent M anager Tabs E vent M anager M enu B ar E vent E vent Table M anager Toolbar S tatus B ar Event Log Browser Toolbar The table below describes the buttons on the Event Log Browser Toolbar and gives the equivalent menu options.

  • Page 136: The Trap Table

    The Trap Table By default, the Trap Table lists the traps sent to Avaya Network Management Server in the order in which they were sent. However, you can sort the Trap Table by any of its fields. To sort the Trap Table by one of its fields, click the field’s column header.

  • Page 137: Status Line

    The Event Manager User Interface Table 27: Trap Table Fields (continued) Field Description Type The type of device from which the trap was sent. Category The category of the event. Description A description of the trap. The information displayed in this field is configured in the Assign Action Form Area of the Event Configuration User Interface.

  • Page 138: The Event Configuration User Interface

    F o rm A ssig n A ctio n E ve n t F o rm A re a C o n fig u ra tio n F o rm A re a 138 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 139: Event Configuration Toolbar

    The Event Manager User Interface Event Configuration Toolbar The table below describes the buttons on the Event Configuration toolbar and gives the equivalent menu options. Table 28: Event Configuration Toolbar Button Description Menu Item Opens the Modify Trap dialog box for the selected Edit >...

  • Page 140: Assign Action Form Area

    IP addresses listed in the Members list does the configured action occur. If All Sources is checked, the configured action occurs regardless of the source from which the trap is sent. 140 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 141: Event Configuration Form Area

    The Event Manager User Interface Event Configuration Form Area The Event Configuration Area enables you to configure the information displayed in the Event Log Browser. Table 31: Event Configuration Form Fields Field Description Category The type of event: Log Only ●...

  • Page 142: The Action List User Interface

    Action Form Area - An area where all dialog boxes appear. ● Figure 58: Action List Window User Interface Action List M enu Bar Action List Toolbar Action Table Action List Form Area 142 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 143: Action List Toolbar

    Field Description Status The status of the row in the table. For more information, refer to Using Avaya Network Management Console Tables on page 45. Action Name The user defined name of the action. Message If selected, the action includes a pop-up message.

  • Page 144: Action Form Area

    Add Action and Modify Action dialog boxes, refer to Action Fields on page 155. Closing the Event Manager To close the Event Manager, select File > Exit. The Event Manager closes. 144 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 145: Chapter 12: Managing Events

    Chapter 12: Managing Events This chapter provides instructions on using the Event Manager. It includes the following sections: Managing Events - Detailed instructions on how to filter, acknowledge, delete, edit, save, ● and archive events. Defining Actions - Detailed instructions on how to define actions. ●...

  • Page 146: Event Log Options

    3. Enter a file name in the File name field. 4. Select a file type from the Files of type drop-down list. Available file types are CSV (comma separated value) and XML. 146 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 147: Filtering Events

    Managing Events 4. Click Apply. The clean up method for the Event Log is configured. Whenever the Event Log contains 10,000 events, this method will be used to remove the specified number of events from the Event Log. Note: If you specify a CSV file for the event archive and the file is open when events Note: need to be archived, a new file is created containing all of the events in the old archive.

  • Page 148: Filtering By Category

    2. Select the category of the devices from which you want to view events from the listbox. 3. Click Apply. Only events from the selected category are displayed in the Event Table. 148 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 149: Filtering By Ip Address

    Managing Events Filtering by IP Address To view only events from a specific IP address: 1. Click . The cursor changes to a hand. 2. Click on the From column of an event from the desired device. Only events from the selected IP address are displayed in the Event Table.

  • Page 150: Filtering By Acknowledged

    This can help focus your interest on events that you have not yet seen. To acknowledge an event: 1. Select an event. - To select multiple events, press CTRL while selecting additional events. - To select all events, select Edit > Select All. 150 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 151: Deleting Events

    Managing Events 2. Click Select Edit > Acknowledge. Click the Acknowledge Icon field in a event that was not yet acknowledged. The event is marked with a checkmark. To remove the acknowledge mark from a event: 1. Select an event. - To select multiple events, press CTRL while selecting additional events.

  • Page 152: Editing Severity Levels

    XML - As an XML file. ● To save the Event Table to a file: 1. Click File > Export. The Export dialog box opens. Figure 65: Export Dialog Box 152 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 153: Defining Actions

    Defining Actions This section provides instructions for defining actions and includes the following sections: Actions Overview - An overview of event actions in Avaya Network Management Console. ● Adding Actions - Instructions on how to add actions to the Action List.

  • Page 154: Adding Actions

    4. Click Apply. The action is added to the Action List. Modifying Actions To modify an action in the Action List: 1. Select an action in the Action List. 2. Click Select Edit > Modify. The Modify Action dialog box opens. 154 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 155: Action Fields

    Defining Actions Figure 67: Modify Action Dialog Box 3. Edit the action using the Add Action dialog box. For information on the fields in the Modify Action dialog box, refer to Action Fields on page 155. 4. To test the modified action, click Test Actions. The defined actions occur. 5.

  • Page 156: Action Scripts

    A formatted message describing the event. Message To add command line parameters to the script: 1. Enter the parameters manually in the Execute Script field. Click Options. The Script Parameters dialog box opens. 156 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 157: Action Audio Files

    Defining Actions Figure 68: Script Parameters Dialog Box 2. Click the checkboxes next to the parameters you want to add to the command. 3. Click Apply. The Script Parameters dialog box closes, and the selected parameters are inserted in the Execute Script field. In addition, you can add command line parameters, specific to your system.

  • Page 158: Applying Changes To The Action List

    3. Enter the e-mail address you want to appear as the sender of e-mails in the Sender Address field. 4. Click Apply. Avaya Network Management Console is configured to use the specified SMTP server. 158 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 159: Configuring Events

    Configuring Events Configuring Events Some network events are so important, that the reporting of the event in the Event Log Browser is not sufficient. The Event Configuration window allows you to configure additional notification methods for important events. In addition, you can configure event forwarding from the Event Configuration window.

  • Page 160: Configuring Event Forwarding

    In addition, you can forward all events or only specific events. The following topics are described in this section: Event Forwarding Sources ● Configuring Forwarding Recipients ● 160 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 161: Event Forwarding Sources

    Configuring Events To open the Event Forwarding Options dialog box: Click Select Tools > Event Forwarding. The Event Forwarding Options dialog box opens. Figure 71: Event Forwarding Options Dialog Box To close the Event Forwarding dialog box, click Cancel. Event Forwarding Sources To configure event forwarding sources 1.

  • Page 162: Configuring Forwarding Recipients

    To remove devices from the Customized Source List: 1. Select the row with the device’s IP address in the Customized Source List. 2. Click 3. Click Apply. The device is removed from the Customized Source List. 162 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 163: Appendix A: Network Management Menus

    ● Action List Menus ● Avaya Network Management Console Menus This section gives the full structure of the menus in Avaya Network Management Console. These menus include: Avaya Network Management Console File Menu ● Avaya Network Management Console Edit Menu ●...

  • Page 164: Avaya Network Management Console File Menu

    Cuts the selected object in a custom view to the clipboard. Paste object Pastes the object from the clipboard into a custom view. Manage object Manages a currently unmanaged Network Object. 164 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 165: Avaya Network Management Console View Menu

    Avaya Network Management Console Menus Table 37: Avaya Network Management Console - Edit Menu (continued) Item Description Unmanage object Unmanages a currently managed Network Object. Find Opens the Find dialog box. Avaya Network Management Console View Menu Table 38: Avaya Network Management Console - View Menu...

  • Page 166: Avaya Network Management Console Tools Menu

    Launches Extreme EPICenter for the selected Extreme device. IP Office Manager Launches IP Office Manager. Avaya Distributed Launches Avaya Distributed Office Central Manager. Office Central Manager Avaya easy Launches Avaya easy Management. Management 166 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 167: Avaya Network Management Console Help Menu

    IP Office System Launches IP Office system status. Status G860 EMS Client Launches G860 EMS client. Launches a Web session to the selected Avaya P330 or Avaya P580/P882 Device. Telnet Launches a Telnet session to the selected device. Ping PINGs the selected device.

  • Page 168: Discovery Menus

    Selects the Discover field for the selected subnets. Unselect Clears the Discover field for the selected subnets. Delete Deletes the selected subnet from the Subnets Table. Delete All Deletes all subnets from the Subnets Table. 168 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 169: Discovery View Menu

    Discovery Menus Discovery View Menu Table 44: Discovery - View Menu Item Description Discovery Log Toggles the display of the Discovery Log. Discovery Actions Menu Table 45: Discovery - Actions Menu Item Description Start Network Starts a Discovery based on the contents of the Subnets Table. Discovery Stop Network Stops the Discovery process.

  • Page 170: Event Log Browser Menus

    Opens the Modify Event dialog box. Select All Select all traps visible in the Trap Table. Change Severity > Changes the severity of the selected traps to Info. Change severity to Info 170 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 171: Event Log Browser View Menu

    Event Log Browser Menus Table 48: Event Log Browser - Edit Menu (continued) Item Description Change Severity > Changes the severity of the selected traps to Warning. Change severity to Warning Change Severity > Changes the severity of the selected traps to Minor. Change severity to Minor Change Severity >...

  • Page 172: Event Log Browser Help Menu

    Table 51: Event Configuration - File Menu Item Description Exit Closes the Event Log. Event Configuration Edit Menu Table 52: Event Configuration - Edit Menu Item Description Modify Event Opens the Modify Event dialog box. 172 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 173: Event Configuration Tools Menu

    Event Configuration Menus Event Configuration Tools Menu Table 53: Event Configuration - Tools Menu Item Description Action List Opens the Action List window. Event Forwarding Opens the Event Forwarding Options dialog box. Event Configuration Help Menu Table 54: Event Configuration - Help Menu Item Description Contents...

  • Page 174: Action List Menus

    Applies the changes to the Action List to the network. Revert Undoes all unapplied changes. Opens the Add Action dialog box. Modify Opens the Modify Action dialog box. Delete Deletes the selected actions. 174 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 175: Action List Tools Menu

    Action List Menus Action List Tools Menu Table 57: Action List - Tools Menu Item Description Options Opens the Action List Options dialog box. Action List Help Menu Table 58: Action List - Help Menu Item Description Contents Opens the on-line help to the first topic. Help On Activates context-sensitive help.
  • Page 176 Network Management Menus 176 Avaya Integrated Management Release 5.0 Network Management Console...

  • Page 177: Index

    Assigning actions to events ..Specify IP Networks to be Managed Avaya Fault and Performance Manager, launching ..Start Network Discovery screen ..
  • Page 178 ....Filtering traps ....clearing 178 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 179 ..set SNMP default access parameters start a remote session of Avaya Network Management ....
  • Page 180 ... . registered endpoints table ....Searching the tree view Security 180 Avaya Integrated Management Release 5.0 Network Management Console...
  • Page 181 ....tree view a remote session of Avaya Network Management Using ....
  • Page 182 Index 182 Avaya Integrated Management Release 5.0 Network Management Console...

Table of Contents