Malicious Call Trace (Mct); To Request The Network To Make A Malicious Call Trace (Mct); Advice Of Charge (Aoc); To Display The Cost Of Your Call On Your Feature Phone - Mitel 3000 Administrator's Manual

Mitel 3000 Australia Administrator's Manual

MALICIOUS CALL TRACE (MCT)

Malicious Call Trace (MCT) is an ISDN service that may be obtainable from your ISDN
Network Provider. If you subscribe to this service, you can request your provider to store the
telephone number of a caller incoming on an ISDN Line. You can make the request to the
network during a call, or within thirty seconds of call completion. This service is typically used
when you are receiving malicious calls and the caller has restricted the network from displaying
their number. For detail on how the service operates please contact your Network Provider.

To request the network to make a Malicious Call Trace (MCT)

During an incoming call, or within thirty seconds of the caller hanging up scroll up until
-ISDN Services- option is displayed
•
Select –ISDN Services-
•
Select 'Malicious call trace'.
•
If your request is confirmed your Display shows 'Confirmed' for two seconds and
then the Display reverts to the In Call menu
•
If your request is rejected the Display shows 'Not activated' for two seconds and
the Display reverts to the In Call menu
•
If you have not subscribed to the service the Display shows 'Not subscribed' for
two seconds and reverts to the in Call menu.
Note: A call in progress is in no way affected by the MCT request.

ADVICE OF CHARGE (AOC)

Advice of Charge (AOC) is an ISDN service that may be obtainable from your ISDN Network
Provider. If you subscribe to this service, your Feature phone will automatically display the
cost of your outgoing calls over ISDN Lines. The cost will be displayed in Australian Dollars
and will be updated constantly during your call. When the call is completed the total cost of
the call will appear on the display momentarily.

To display the cost of your call on your Feature phone

Contact your Network Provider and enable the ISDN service, AOC.
Note: Cost will only be displayed for outgoing calls on ISDN Lines.
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