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Trouble Shooting
PROBLEM
POSSIBLE REASONS & SOLUTIONS
Your steam-mop should be securely plugged into a
120V AC electrical outlet only.
The Steam Mop
will not turn-on.
Check your fuse or breaker.
If your unit still doesn't work, give us a call 1-800-798-7398.
Steam Mop will not
Is there water in the water tank? If not, add water to your
make steam.
Steam Mop following instructions.
Is your micro-fiber cleaning pad too wet? Why don't
Steam Mop leaves
you unplug your Steam Mop and change the micro-fiber
water on the floor.
cleaning pad.
Don't leave your steam-mop on the floor with a damp or
Steam Mop left white
wet cleaning pad.
spot on the floor.
Do you have hard water? If you do you might want to
switch to distilled water.
The pad might be dirty, change the pad.
If you washed the pocket with powder detergent then the
pad might have residual detergent left on it. Wash it again
with liquid detergent.
If you are cleaning in a kitchen area where there might be a
build-up of grease then use a de greasing agent such as an
Floors are cloudy,
all-purpose cleaner or dish soap and paper towels to clean
streaky or spotty
the area first.
after steaming.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do you might want to
switch to distilled water.
This might be leftover from past cleaners used on the floor
surface. Use the steam mop a few more times and see if the
leftover cloudiness is removed.
Make sure the cleaning pad is on properly.
Steam Mop is hard
If you find the Steam Mop difficult to push/pull during use,
to push.
then simply increase the height of the pole.
10
TOLL FREE: 1-800-798-7398
S3101_SERIES-S3202_SERIES_11_ENG_IB_100909.indd 10-11
Ordering Replacement Parts
a
ORDERING REPLACEMENT PARTS
To order additional parts and
accessories, feel free to contact us at
www.sharkclean.com or
call 1-800-798-7398.
NOTE: Some parts may be available
at your local retailer.
b
c
PART
PART NO.
a Micro-Fiber Pads
XT3101W
b Filling Flask & Funnel
1015SO
c Carpet Glider
XCG3101
www.sharkclean.com
08/09/10 4:33 PM
English
11
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Need help?
Do you have a question about the S3101 series and is the answer not in the manual?
Questions and answers
Why dont i see a trigger on my s3101
The Shark S3101 series steam mop does not have a trigger because it is designed to produce steam automatically when heated. Once the mop is plugged in and reaches the operating temperature, steam is generated continuously as you move the mop, eliminating the need for a trigger.
This answer is automatically generated