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HP UPS Management Module

User Guide

Part Number 435656-004
January 2010 (Fourth Edition)

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Summary of Contents for HP UPS

  • Page 1: User Guide

    HP UPS Management Module User Guide Part Number 435656-004 January 2010 (Fourth Edition)
  • Page 2 © Copyright 2007, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Launching a terminal emulation program ...................... 21 Configuring the management module for remote access ................. 22 Connecting devices ............................ 23 Installing the HP UPS Power Protection Agent ................. 26 Installation overview ........................... 26 Installing the agent on Windows operating systems ..................26 Installing the agent using the GUI method ...................
  • Page 4 UPS Monitor submenu ........................84 Network Configuration submenu ......................85 System Configuration submenu ......................88 User Accounts submenu ........................89 Troubleshooting .......................... 91 ASCII character sequence Esc+Shift+9 directs all serial communication to the iLO port for the HP ProLiant DL380 G4 ................................91...
  • Page 5 Silent install did not execute successfully ....................... 99 Task Bar menu does not clear ........................99 UPS Power Protection Agent does not display a shutdown warning message in SLES operating systems ....99 Unable to discover a UPS.......................... 100 Unable to edit devices using telnet ......................100 Unable to locate the .INI files for a silent install ...................
  • Page 6 Systems Insight Manager overview ......................112 Discovering the management module ......................113 Configuring HP SIM to receive traps......................113 Configuring the management module to send traps to HP SIM ..............114 Security considerations ......................115 Security considerations overview ....................... 115 Optional power monitoring using SNMP ..................
  • Page 7: Overview

    Multiple devices can monitor the UPS over the network connection. The management module can be configured to send alert traps to HP Systems Insight Manager and other SNMP management programs or used as a stand-alone management system.
  • Page 8: Hp Ups Power Protection Agent Overview

    Install the agent on any machine that is powered by the UPS and any machine that the management module uses to initiate a command.
  • Page 9: Typical Hardware Configurations

    Configuration A (on page 10)—UPS connected serially to devices that monitor, manage, and control the UPS • Configuration B (on page 10)—UPS connected to devices that monitor the UPS over the network. • Configuration C (on page 11)—UPS connected serially to devices that monitor, manage, and control the UPS, and connected to devices that monitor the UPS over the network •...
  • Page 10: Configuration A

    This figure illustrates a UPS with a management module installed that is serially attached to a server running the UPS Power Protection Agent. The server is plugged into a load segment of the UPS, and is able to monitor, manage, and control the UPS.
  • Page 11: Configuration C

    This figure illustrates a UPS with a management module installed that is serially attached to a server running the UPS Power Protection Agent. The server is plugged into a load segment of the UPS, and is able to monitor, manage, and control the UPS. The management module is also connected to a network where another server running the UPS Power Protection Agent monitors the UPS.
  • Page 12: Configuration D

    Configuration D This figure illustrates a redundant configuration with serial connections. This configuration only applies to servers with multiple native serial ports. Item Description UPS A Server Network UPS B Power connection Communication path Overview 12...
  • Page 13: Configuration E

    Configuration E This figure illustrates a redundant configuration with network connections. Item Description UPS A UPS B Server Network Power connection Communication path Overview 13...
  • Page 14: Configuration F

    Configuration F This figure illustrates a redundant configuration with serial and network connections. Item Description UPS A Server Network UPS B Power connection Communication path Overview 14...
  • Page 15: Configuration G

    Configuration G This figure illustrates a redundant configuration with dual subnet. Item Description Subnet A UPS A Server Subnet B UPS B Power connection Communication path Web interface requirements The following table lists the minimum requirements necessary to operate the web interface.
  • Page 16: Quick Installation And Setup Overview

    ("Signing in to the web interface" on page 43). Add the HP Power Protection Agents to the web interface using the Add / Edit Attached Device screen (on page 71). Configure the power fail settings for each agent using the Power Fail screen ("Power Fail...
  • Page 17: Component Identification

    Component identification Front panel Item Description Serial device connectors Environmental connector (for future use) Power LED Error LED Reset button Network connector Config/Pass-Thru connector Component identification 17...
  • Page 18: Installing The Hp Ups Management Module

    Installing the management module NOTE: It is not necessary to power down the UPS before installing the management module. Disconnect the communications cable from the option card. Remove the two screws securing the option card or cover plate and slide the card or plate out.
  • Page 19 Install the management module along the alignment channels in the option slot. If the UPS is powered up, you can be sure that the management module is seated properly and receiving power by verifying that the Power LED is illuminated solid green.
  • Page 20: Checking The Error Led

    This connection is used to access the management module remotely through telnet or the web interface. The management module also uses the network connection to communicate to the configured agents and to facilitate SNMP-based monitoring. Installing the HP UPS Management Module 20...
  • Page 21: Connecting The Configuration Cable

    HyperTerminal is the serial communication program provided with Microsoft® NOTE: Windows® and is used in this section as an example for setting up a terminal emulation session. If you are using another utility, the steps might be different. Installing the HP UPS Management Module 21...
  • Page 22: Configuring The Management Module For Remote Access

    On the terminal emulation session screen running on the host computer, the POST executes, and the following prompt appears: Press any key in 5 seconds to enter Service menu. Press a key to enter the HP UPS Management Module Service Menu. Installing the HP UPS Management Module 22...
  • Page 23: Connecting Devices

    Use the HP UPS Management Module Service Menu to configure the minimum settings required to access the management module remotely using telnet or the web interface. You can configure other settings using this utility in conjunction with a terminal emulation program or a telnet connection.
  • Page 24 Connect the other end of the network cable to a serial device connector on the management module. Note the connector number on the management module to which the device is connected. Connect the device to a UPS load segment receptacle using the device input power cord or a jumper cable.
  • Page 25 Press the Reset button on the management module front panel. Installing the HP UPS Management Module 25...
  • Page 26: Installing The Hp Ups Power Protection Agent

    Installing the HP UPS Power Protection Agent Installation overview Install the UPS Power Protection Agent on any machine that is powered by the UPS and any machine that the management module uses to initiate a command. There are three installation options: •...
  • Page 27: Installing The Agent Using The Gui Method

    You might need to reboot after installing the agent on Windows®. Installing the agent using the GUI method Insert the HP Infrastructure Management Pack CD into the CD-ROM drive of the computer. If the AutoPlay feature is enabled, the installation menu automatically starts. If the AutoPlay feature is disabled, explore the CD, and then double-click AUTORUN.EXE in the root folder.
  • Page 28 Read the license agreement, select I accept the terms in the license agreement, and then click Next. The Customer Information screen appears. Installing the HP UPS Power Protection Agent 28...
  • Page 29 Enter your customer information, and then click Next. The Choose Destination Location screen appears. Installing the HP UPS Power Protection Agent 29...
  • Page 30 Click Next to install the agent in the default folder that is displayed. To specify a different folder, click Change, navigate to the appropriate folder, and then click Next. The Ready to Install the Program screen appears. Installing the HP UPS Power Protection Agent 30...
  • Page 31 Click Install. The wizard installs the software. Installing the HP UPS Power Protection Agent 31...
  • Page 32 Management Server 2 field. IMPORTANT: If you are configuring redundant management modules, do not select Any Server in either dropdown box. An IP address for each management module must be entered. Installing the HP UPS Power Protection Agent 32...
  • Page 33: Installing The Agent Using The Silent Installation Method

    A red icon appears if the software is not configured, the UPS is not connected, or the agent and management module are not communicating. Hover over the icon with the mouse pointer, and a tool tip displays a status message.
  • Page 34: Reconfiguring The Agent On Windows Operating Systems

    DevManRA.ini—During an assisted install, this file is landed in the same folder in which the agent is installed. Setup.exe—This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website (http://www.hp.com/go/rackandpower).
  • Page 35: Installing The Agent On Linux Operating Systems

    If installing the software from the HP Infrastructure Management Pack CD, insert the CD into the CD-ROM drive of the computer. From the console or a terminal window, go to the HP UPS Power Protection Agent/...Linux/Agent subdirectory. Execute the following installation script: ./SetupRA...
  • Page 36: Installing The Agent Using The Silent Installation Method

    DevManRA.ini file for each site. This points each agent to the correct management module and is the more secure option. • Use the DevManRA.ini file that is generated in the directory of the application as a template in the agent silent install process. Installing the HP UPS Power Protection Agent 36...
  • Page 37: Installing The Agent On Sles 10

    DevManRA.ini—During an assisted install, this file is landed in the same folder in which the agent is installed. EULA.txt—This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website (http://www.hp.com/go/rackandpower).
  • Page 38: Reconfiguring The Agent On Linux Operating Systems

    If installing the software from the HP Infrastructure Management Pack CD, insert the CD into the CD-ROM drive of the computer. From the console or a terminal window, go to the HP UPS Power Protection Agent/...HP-UX/Agent subdirectory. Execute the following installation script: ./SetupRA...
  • Page 39: Installing The Agent Locally Or Remotely Using The Sam Method

    DevManRA.ini file for each site. This points each agent to the correct management module and is the more secure option. • Use the DevManRA.ini file that is generated in the directory of the application as a template in the agent silent install process. Installing the HP UPS Power Protection Agent 39...
  • Page 40: Reconfiguring The Agent On Hp-Ux Operating Systems

    Change any items that should be unique, such as the Management Server IP address, through the normal operation of the software. To install the agent on a system running HP-UX using the silent installation method: Create a temporary directory. Copy the following files into the temporary directory you just created: DevManRA.ini—During an assisted install, this file is landed in the same folder in which the...
  • Page 41: Uninstalling Components From Linux Systems

    Open Add/Remove Programs. Select UPS Power Protection Agent, and then click Change/Remove. The uninstall wizard launches. Select Remove Choice, and then click Next. Follow the prompts in the uninstall wizard to uninstall the software. NOTE: Some files might remain following the uninstallation and can be removed manually.
  • Page 42: Hp Ups Management Module Web Interface

    Locally from the system tray icon (on page 43) in Windows® Web browser Use a web browser to access the HP UPS Management Module web interface: If necessary, configure the management module by: Launching a terminal emulation program (on page 21).
  • Page 43: System Tray Icon

    System tray icon To access the web interface through the system tray in Windows®: Right-click the software system tray icon on a computer with the UPS Power Protection Agent installed to display a context menu. Click Connect to access the software.
  • Page 44: Browser Security Alert

    • The name on the certificate does not match the name of the site in the browser address field. For more information about security considerations, see "Security considerations overview (on page 115)." HP UPS Management Module web interface 44...
  • Page 45: Establishing A Secure Session For Internet Explorer

    Click either Accept this certificate permanently or Accept this certificate temporarily for this session. Click OK. NOTE: If using Mozilla, you can manually import the file into the browser by clicking Edit>Preferences>Privacy & Security>Certificates>Manage Certificates>Authorities>Import. HP UPS Management Module web interface 45...
  • Page 46: Establishing A Secure Session For Firefox

    The options menu is dynamic, and the options listed change depending on the tab selected and your access rights. The list of alarms and warnings displays the individual alarm status for the managed UPS. The graphical indicator displays the number of active alarms and displays the icon for the most severe alarm.
  • Page 47: Home Tab

    Overview menu Click Overview in the left navigation frame to display the Overview screen. This screen displays overall views of the UPS status. Depending on the specific UPS model, this screen will vary. NOTE: HP UPS Management Module web interface 47...
  • Page 48 The following example is for a single module UPS. The following example is for a 3 phase individual or parallel UPS. Battery, Input, and Output information is displayed on the right side of the screen. A status icon indicates the current status of each parameter.
  • Page 49: Alarms Menu

    Click Alarms in the left navigation frame to display the Alarms screen. This screen displays the alarms for the UPS. The alarms are listed in alphabetical order. Each entry includes a description and the date and time at which the alarm most recently occurred.
  • Page 50 The following example is for a 3 phase individual or parallel UPS. Click the UPS tabs to view detailed information for each of the sub units in the parallel system. The parallel system can contain up to six sub units.
  • Page 51: Identification Menu

    Click Identification in the left navigation frame to display the Identification screen. This screen contains contact information for the management module and specific device information about the management module and the UPS. The following example is for a single module UPS. HP UPS Management Module web interface 51...
  • Page 52: Parameters Menu

    The following example is for a 3 phase individual or parallel UPS. Click the UPS tabs to view detailed information for each of the sub units in the parallel system. The parallel system can contain up to six sub units.
  • Page 53 Depending on the specific UPS model, this screen will vary. NOTE: The following example is for a single module UPS. HP UPS Management Module web interface 53...
  • Page 54 The following example is for a 3 phase individual or parallel UPS. Click the UPS tabs to view detailed information for each of the sub units in the parallel system. The parallel system can contain up to six sub units.
  • Page 55: Manual Control Menu

    Initiate Battery Test and Restart Management Module. NOTE: Depending on the specific UPS model, this screen will vary. The Initiate Battery Test option is not available for all UPSs. To initiate a UPS battery test: CAUTION: Selecting this option might result in an ungraceful shutdown.
  • Page 56: Logs Tab

    Click Event Log in the left navigation frame to display the Event Log screen. This screen displays a log of the events that have occurred on the UPS, such as the UPS switching to battery power. The following example is for a single module UPS.
  • Page 57 The following example is for a 3 phase individual or parallel UPS. The following information is displayed for each event: • Severity—An icon indicating the severity or status of the alarm (Critical, Warning, Normal, or Unknown) • Description—The name of the event •...
  • Page 58: Application Log Menu

    Click Clear Application Log to clear the log files. • Click Help to view online help. Setup tab Menu options listed under the Setup tab include: • My Account menu (on page 59) HP UPS Management Module web interface 58...
  • Page 59: My Account Menu

    Enter the new password again in the Verify Password field. Do one of the following: Click Save Settings to save the new password. Click Undo Changes to undo the changes. Click Help to view online help. HP UPS Management Module web interface 59...
  • Page 60: User Accounts Menu

    To modify a user password: Enter the user's login name in the Sign In Name field. Change the password: Enter the new password in the Password field. Enter the new password again in the Verify Password field. HP UPS Management Module web interface 60...
  • Page 61: Network Menu

    Select a radio button to enable or disable DHCP (IPv4). By default, DHCP (IPv4) is enabled. Change the IP address of the management module. Change the IPv4 network mask of the management module. Change the IPv4 default gateway of the management module. HP UPS Management Module web interface 61...
  • Page 62: Network Management Menu

    Click Save on the File Download screen. Use the HP Flash Utility to upload the configuration file to other management modules. For more information, see "Using the HP Flash Utility (on page 126)."...
  • Page 63: System Information Tab

    Enter the date that the battery was installed. Do one of the following: Click Save Settings to save the information. Click Undo Changes to undo the changes. Click Help to view online help. HP UPS Management Module web interface 63...
  • Page 64: Trap Receivers Tab

    Do one of the following: Click Save Settings to save the information. Click Undo Changes to undo the changes. Click Help to view online help. Click Send Test Trap to send a test SNMP trap. HP UPS Management Module web interface 64...
  • Page 65: Snmp Managers Tab

    SNMP Managers tab This screen enables administrators to enter information for SNMP managers. SNMP managers are computers that use the HP Power MIB to request information from the management module. To configure SNMP managers: Enable the SNMP manager configuration for up to five servers.
  • Page 66: Remote Access Tab

    (optional) Enable retries allowed, enter the number of times a user can unsuccessfully log in to the management module before the account is locked, and then enter the number of minutes to wait between an unsuccessful login and a new login attempt. HP UPS Management Module web interface 66...
  • Page 67: Event Notifications Menu

    For each event description listed, select the Enabled checkbox to indicate that email notifications or SNMP traps are sent for that event. To enable all events, click the Email checkbox and the SNMP Trap checkbox at the top of each column. HP UPS Management Module web interface 67...
  • Page 68: Email Setup Tab

    Do one of the following: Click Save Settings to save the information. Click Undo Changes to undo the changes. Click Help to view online help. Click Send Test Email to send a test email. HP UPS Management Module web interface 68...
  • Page 69: Attached Devices Menu

    Click Attached Devices in the left navigation frame to display the Attached Devices screen. This screen enables administrators to manage attached devices. Depending on the specific UPS model, this screen will vary. NOTE: HP UPS Management Module web interface 69...
  • Page 70 The overall status of the UPS and each load segment is indicated by a colored block in the top left corner of each section. • Green—Normal • Yellow—Warning • Red—Critical The status of each attached device is indicated by a status symbol in the RU (Redundant UPS) and AS (Agent Status) columns for each entry.
  • Page 71: Controlling A Load Segment

    Device screen (on page 71). Controlling a load segment To cycle the UPS, click Cycle in the Entire UPS section to gracefully shut down and turn on all load segments. To control an individual load segment, do one of the following in the section that corresponds to the load segment you want to control: •...
  • Page 72 Unmanaged devices are either on or off and are not shut down gracefully. If output power is supplied by controllable load segments, select the load segment to which the device is attached in the Load dropdown box. Depending on your UPS model, the number of available load segments varies.
  • Page 73: Power Fail Menu

    While the SDScript executes during a shutdown event, the EventScript executes during a UPS event. You can modify the script content to enable actions such as logging events in the system log and sending messages to a recipient.
  • Page 74: Advanced Power Fail Settings

    Enter a shorter delay for load segments that power less critical equipment to preserve UPS battery power for other load segments. The total time needed to gracefully shut down the load segment is equal to the shutdown delay plus the number of minutes required to shut down the operating system.
  • Page 75: Shutdown Events Menu

    UPS begins to operate on battery power, unless operate on battery power. If a low the UPS issues a low battery alarm battery alarm occurs during the delay before the shutdowns are initiated. countdown, the management module...
  • Page 76 Depending on the specific UPS model, this screen will vary. NOTE: When a shutdown event occurs, the management module gracefully shuts down all attached devices and UPS load segments. To specify an event for shutdown: Select Shutdown? for the event you want to configure.
  • Page 77: Scheduled Shutdowns Menu

    Scheduled Shutdowns menu Click Scheduled Shutdowns in the left navigation frame to display the Scheduled Shutdowns screen. This screen enables administrators to view a summary of the set times at which the entire UPS shuts down and restarts. To delete a scheduled shutdown: Select the checkbox in the Delete column for the shutdown event you want to delete.
  • Page 78 One Time—Schedules a single shutdown and restart Daily—Schedules a daily shutdown and restart HP UPS Management Module web interface 78...
  • Page 79: Help Tab

    Click Help to view online help. Help tab Menu options listed under the Help tab include: • About menu (on page 80) • Contents menu (on page 80) • Info & Updates menu (on page 81) HP UPS Management Module web interface 79...
  • Page 80: About Menu

    MAC address for the management module, as well as a link to the HP website. Contents menu Click Contents in the left navigation frame to display the Contents screen. This screen provides a list of the links to help topics. HP UPS Management Module web interface 80...
  • Page 81: Info & Updates Menu

    Info & Updates menu Click Info & Updates in the left navigation frame to open the HP website. HP UPS Management Module web interface 81...
  • Page 82: Hp Ups Management Module Service Menu

    HP UPS Management Module Service Menu overview The HP UPS Management Module Service Menu provides an alternative, limited interface to the management module when the web interface is disabled or not preferred. The menu structure textually displays various measurements and warning and alarm messages from the management module. Also, system values and power fail settings can be configured through the Service Menu and sent to the management module.
  • Page 83: Terminal Emulation Session

    If any error is detected in the boot process, the Error LED illuminates or flashes (on page 93). Navigating the menus After you have successfully initiated a terminal emulation or telnet session, the HP UPS Management Module Service Menu appears.
  • Page 84: Service Menu

    UPS Meters Displays UPS input and output parameter data Battery Displays battery data, battery status, and the Battery submenu Power Protection Displays the Power Protection submenu Previous Menu Returns to the previous menu HP UPS Management Module Service Menu 84...
  • Page 85: Network Configuration Submenu

    Load Control Enables you to select an entry to cycle the UPS or to turn on, turn off, or cycle individual UPS load segments Device Identification Enables you to enter a device name and...
  • Page 86: Network Settings Submenu

    Description SNMP Managers (NMS) Enables you to select an entry to configure the SNMP managers (computers that use the HP Power MIB to request information from the management module) SNMP Traps Enables you to select an entry to configure the SNMP traps receiver...
  • Page 87: Snmp Traps Submenu

    Enables you to enter or change the mail server IP address Sender Email Enables you to enter or change the email address that messages are marked as being sent from Previous Menu Returns to the previous menu HP UPS Management Module Service Menu 87...
  • Page 88: System Configuration Submenu

    Enables you to configure the date and time using NTP Manual Date/Time Enables you to configure the date and time manually Daylight Saving Changes Enables you to configure daylight saving time parameters Previous Menu Returns to the previous menu HP UPS Management Module Service Menu 88...
  • Page 89: User Accounts Submenu

    Returns to the previous menu User Accounts submenu Option number Submenu Description Change User Name Enables you to change a user login name Change Password Enables you to change a user login password HP UPS Management Module Service Menu 89...
  • Page 90 Option number Submenu Description Administrator Privilege Enables you to designate a user as an administrator Previous Menu Returns to the previous menu HP UPS Management Module Service Menu 90...
  • Page 91: Troubleshooting

    Action: Be sure the shutdown settings do not exceed the UPS runtime. Battery Test did not run Possible Cause: The UPS is On Battery. Action: The UPS must be in a certain state before the battery test runs. For more information, refer to the section, "Parameters menu option ("Parameters menu"...
  • Page 92: Browser Does Not Display The Web Interface For An Installed Management Module

    Browser does not display the web interface for an installed management module Action: Be sure that the IP address and port number are correct. The default port number for non-secure browser connection is port 80. The default port number for secure SSL browser connection is 443. Be sure that the web interface (HTTP/HTTPS) is enabled on the management module.
  • Page 93: Email Notifications Are Not Received From An Hp-Ux Server

    Click Continue to this website (not recommended) to ignore the security warning. Email notifications are not received from an HP-UX server Action: Add the IP address of the email server to the host file of the computer running the UPS Power Protection Agent. Error LED illuminates or flashes Action: Press the Reset button on the management module front panel.
  • Page 94: Event Notifications Are Not Being Sent

    System Type column Action: Delete the discovered UPS from HP SIM. Using the management module web interface, add the HP SIM server as a Manager on the SNMP Managers tab (on page 65). Rediscover the UPS in HP SIM. HPFlash does not install image.bin on a Pentium III Symptom: The image.bin file is not installed on a Pentium III during a serial upgrade.
  • Page 95: Input Frequency Shows Zero

    Input frequency shows zero Symptom: During a battery test the input frequency shows zero, but the input frequency shows a regular line voltage. Possible Cause: When executing a battery test, the parameters might show incorrect information. Action: Verify the parameters after the battery test is complete. InstallShield error code -6001 appears during setup Symptom: During installation or upgrade, the following error message appears: Possible Cause: A previous installation of any product using InstallShield might have corrupted some of...
  • Page 96: Low Battery Warning Is Displayed

    Low battery warning is displayed Action: Plug the UPS into an AC grounded outlet for at least 24 hours to charge the batteries, and then test the batteries. Replace the batteries if necessary. Manual Load Dumped alarm not working Symptom: For the R3000 XR, turning off the UPS from the front panel does not result in a "Manual Load Dumped"...
  • Page 97: On Boost Alarm

    On boost alarm Possible Cause: The input voltage is too low for the UPS. The UPS boosts the voltage up to acceptable limits. Action: For information on Boost mode, refer to the UPS documentation. On buck alarm Possible Cause: The input voltage is too high for the UPS. The UPS bucks the voltage down to acceptable limits.
  • Page 98: Redundant Ups Status

    69) to verify that the redundant UPS (RU) column is grayed out. Redundant UPS status The following table describes the possible combinations for the redundant UPS status icons found on the Attached Devices screen ("Attached Devices menu" on page 69).
  • Page 99: Shutdowns Not Functioning When Any Server Is Configured In A Redundant Configuration

    Enter the correct IP address, host name, communications port, or serial path for the second management server that should communicate with the agent. Do not select Any Server from the dropdown box in Windows or enter an asterisk (*) where prompted for Linux or HP-UX. Close the configuration program.
  • Page 100: Unable To Discover A Ups

    • Verify that the UPS is connected to the correct communications port (COM1, COM2, and so on). • Verify that no other software or processes are accessing the communications port to which the UPS is attached. • Verify that you are using the communications cable that came with the UPS.
  • Page 101: Unable To Reboot The Machine

    Unable to reboot the machine Possible Cause: The system hangs when the InstallShield wizard for the UPS Power Protection Agent is left open and minimized during the attempted reboot. Action: Manually power off the machine. Unable to set event delays using telnet Action: Event delays must be set using the HP UPS Management Module web interface.
  • Page 102: Utility Alarm

    -or- Contact a qualified electrician to verify that the utility power is suitable for the UPS. Rediscover the UPS so that the management module reads the new nominal voltage and shows the correct limits on the graphs. When resetting or powering on the management...
  • Page 103: Technical Support

    (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: • In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week.
  • Page 104: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
  • Page 105: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.
  • Page 106: European Union Regulatory Notice

    *Notified body number (used only if applicable—refer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device can be found on the HP website (http://www.hp.com/go/certificates). Disposal of waste equipment by users in private...
  • Page 107: Chinese Notice

    Chinese notice Class A equipment Japanese notice Korean notice Class A equipment Class B equipment Regulatory compliance notices 107...
  • Page 108: Bsmi Notice

    BSMI notice Regulatory compliance notices 108...
  • Page 109: Alert Messages

    The UPS was on battery for long enough to exhaust the battery capacity and has shut down. Batteries Disconnected The UPS detects that at least one of the batteries is not connected. Backup power is either gone or considerably reduced. Battery Failure •...
  • Page 110 • At least one fan in the UPS has failed. • At least one fuse in the UPS has failed and must be replaced. • Inverter fault: Measured inverter output voltage has exceeded the upper voltage limit specification for normal operation.
  • Page 111 It might continue to operate indefinitely, even with this alarm being issued. Shutdown Pending A condition in the UPS will lead to the loss of power to the loads in less than the Low Battery Time, unless the condition is cleared or removed. Site Wiring Fault There is a fault in the input wiring, other than Phase Rotation (for example, Ground/Neutral reversed).
  • Page 112: Systems Insight Manager Integration

    For example, if the management module detects an alarm condition, the module can send a trap to HP SIM with an attached hyperlink that routes users directly to the Overview screen for the attached UPS.
  • Page 113: Discovering The Management Module

    HP SIM automatically detects management modules as part of the device discovery process. If detected, a hyperlink is included on the HP SIM All Systems page for the UPS on which the management module is installed. The management module should be installed and running before attempting discovery through HP SIM.
  • Page 114: Configuring The Management Module To Send Traps To Hp Sim

    Configuring the management module to send traps to HP SIM Add the HP SIM server as an SNMP trap recipient on the SNMP Traps tab (on page 69). Configure the management module to send alert notifications to HP SIM on the Events tab (on page 67).
  • Page 115: Security Considerations

    Security considerations Security considerations overview The management module implements strict security for two important reasons: • The module manages devices that have the potential to perform operations that are sensitive and destructive. • The management module has browser accessibility. To better ensure the security of the management module and the devices it manages, consider the following topics in accordance with your organization's security policies and the environment in which the module will operate.
  • Page 116: Optional Power Monitoring Using Snmp

    Using the SNMP submenu (on page 86): Configure the third-party SNMP manager to monitor the HP UPS Management Module. In the third-party SNMP manager, configure the HP UPS Management Module information to be monitor by the SNMP manager. The HP Power MIB (CPQPOWER.MIB) can be downloaded from the HP website (http://www.hp.com/go/rackandpower).
  • Page 117: Updating The Firmware

    HP website (http://www.hp.com/go/rackandpower), and follow the attached instructions. If the firmware is corrupted and updates using the HP Flash Utility are prevented, you can update the firmware using the bootloader. This process is only available when the application is damaged.
  • Page 118: Redundant Configuration

    Redundant configuration Configuring the software for redundancy Install the UPS Power Protection Agent on a machine that is power protected by two UPSs. Each UPS must have a management module installed. Configure the redundant management server information on the agent.
  • Page 119 Repeat steps e through g to configure the agent information on the second management server. Verify that the agent is communicating with both UPSs on the Attached Devices screen ("Attached Devices menu" on page 69). Redundant configuration 119...
  • Page 120: Firewall Configuration

    Windows® Firewall blocks most communication through unused IP ports. This prevents a server with the UPS Power Protection Agent installed from using port 3573 to communicate with the HP UPS Management Module. To configure the Windows® XP with Service Pack 2 Firewall to make an exception for port 3573: Click Start, select Control Panel, and then double-click Network Connections.
  • Page 121 Click the Advanced tab. In the Windows Firewall box, click Settings. The Windows Firewall screen appears. On the General tab, verify that the Windows Firewall is enabled (On) and that the Don't allow exceptions checkbox is not checked. Firewall configuration 121...
  • Page 122 Click OK. On the network Properties screen, click the Exceptions tab. Be sure that the File and Printer Sharing check box is selected Firewall configuration 122...
  • Page 123 Click Add Port to allow communication through port 3573. The Edit a Port screen appears. Enter a name for the UPS Power Protection Agent port in the Name field. Enter 3573 in the port number field. Select the TCP radio button.
  • Page 124 Click OK to save the scope settings. On the Edit a Port screen, click OK to finish adding the exception port. The Windows Firewall screen displays the newly added UPS Power Protection Agent port. Click OK. NOTE: Software that helps to protect your computer and blocks access on the network, such as Windows®...
  • Page 125 Firewall configuration 125...
  • Page 126: Mass Configuration

    Mass configuration Using the HP Flash Utility Use the HP Flash Utility to configure multiple management modules to have identical settings using an uploadable configuration file. Configure a management module with the desired settings and download the file necessary for mass configuration using the Network screen ("Network...
  • Page 127: Snmp Trap Codes

    SNMP trap codes SNMP trap codes This information is for reference only. SNMP trap code SNMP trap message General_Failure Temperature_Bad Awaiting_Power Bypass_Bad Charger_Failure Fan_Failure Fuse_Failure Input_Bad Output_Bad Output_Off Overload Shutdown_Imminent Shutdown_Pending System_Off UPS_Shutdown Bad_Battery Low_Battery Depleted_Battery On_Bypass On_Battery General_UPS_Failure Manual_Bypass_Switch_On Site_Wiring_Fault Manual_Load_Dumped Battery_Disconnected...
  • Page 128 SNMP trap code SNMP trap message Loss_Of_Redundancy Loss_Of_Redundant_Power On_Boost On_Buck SNMP trap codes 128...
  • Page 129: Acronyms And Abbreviations

    Acronyms and abbreviations ASCII American Standard Code for Information Interchange DHCP Dynamic Host Configuration Protocol direct memory access DRAM dynamic random access memory EEPROM electrical erasable programmable read only memory emergency power off file transfer protocol HTTP hypertext transfer protocol HTTPS hypertext transfer protocol secure sockets input/output...
  • Page 130 interrupt request media independent interface network time protocol POST Power-On Self Test random access memory Systems Insight Manager SMTP Simple Mail Transfer Protocol SNMP Simple Network Management Protocol Secure Sockets Layer Transmission Control Protocol TFTP Trivial File Transfer Protocol uninterruptible power system uniform resource locator Acronyms and abbreviations 130...
  • Page 131: Index

    Index configuration, network 10 configuration, redundant 12, 13, 14, 15, 98, 118 configuration, serial 10 About menu 80 configuring firewall settings 120 accessing software, browser 42 configuring multiple units 126 accessing software, system tray icon 43 configuring remote access 22 adding an attached device 71 connecting devices 23 adding new users 60...
  • Page 132 60 Help tab 79 monitor resolution 15 Home tab 47 My Account menu 59 HP Systems Insight Manager overview 112 HP-UX, installing the agent 38 HP-UX, reconfiguring components 40 HP-UX, uninstalling components 41 navigating 46 navigating the Service Menu 83...
  • Page 133 9 System Configuration submenu 88 System Information tab 63 system requirements, overview of 8 reconfiguring components, HP-UX agent 40 system status 47 reconfiguring components, Linux agent 38 Systems Insight Manager, overview 112 reconfiguring components, Windows agent 34...

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Ups management module

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