Fibre channel npiv storage networking for windows server 2008 r2 hyper-v and system center vmm2008 r2 usage scenarios and best practices guide (78 pages)
Summary of Contents for Qlogic SANsurfer FC HBA Manager Application
Page 1
S i m p l i f y SANsurfer FC HBA Manager Application User’s Guide for OEMs Management Application for SANblade Fibre Channel Host Bus Adapters FS0054603-00 C Page i...
Page 2
QLogic Corporation reserves the right to change product specifications at any time without notice. Applications described in this document for any of these products are for illustrative purposes only. QLogic Corporation makes no representation nor warranty that such applications are suitable for the specified use without further testing or modification.
SANsurfer FC HBA Manager Application User’s Guide for OEMs Management Application for SANblade Fibre Channel Host Bus Adapters Revised software requirements: Added Windows 2000 SP4 support Removed Windows 2000 SP1, SP2, and SP3 support Removed Windows NT support Added Red Hat Linux, SuSE Linux, and Solaris SPARC support Revised component level install and uninstall.
Page 6
SANsurfer FC HBA Manager Application User’s Guide for OEMs Management Application for SANblade Fibre Channel Host Bus Adapters Section 5 Installing SANsurfer FC HBA Manager Initial Installation ..........5.1.1 Installation Options .
Page 7
SANsurfer FC HBA Manager Application User’s Guide for OEMs Management Application for SANblade Fibre Channel Host Bus Adapters SANsurfer FC HBA Manager Configuring HBA Ports Using the General Configuration Wizard ..Configuring LUN Masking Using the LUN Masking Wizard ... 7-21 Configuring Fibre Channel Devices .
Page 8
SANsurfer FC HBA Manager Application User’s Guide for OEMs Management Application for SANblade Fibre Channel Host Bus Adapters 8.2.2 Clearing the Alarm Log ........8-10 8.2.3 Exporting the Alarm Log .
Page 9
Contact Information ......... Appendix D Contacting QLogic FS0054603-00 C...
Page 10
SANsurfer FC HBA Manager Application User’s Guide for OEMs Management Application for SANblade Fibre Channel Host Bus Adapters Figures Figure Page Installation Introduction Dialog Box ........Important Information Dialog Box .
Page 11
SANsurfer FC HBA Manager Application User’s Guide for OEMs Management Application for SANblade Fibre Channel Host Bus Adapters SANsurfer FC HBA Manager Finish Dialog Box ........... 7-20 7-10 Device Selection Dialog Box .
Page 12
SANsurfer FC HBA Manager Application User’s Guide for OEMs Management Application for SANblade Fibre Channel Host Bus Adapters 9-12 LUN List Tabbed Page ..........9-16 9-13 LUN Information Tabbed Page .
The SANsurfer FC HBA Manager Application User’s Guide for OEMs describes SANsurfer® FC HBA Manager, an application that allows you to configure and manage devices in a storage area network (SAN) environment that uses QLogic® Fibre Channel host bus adapters (HBAs).
Fibre Channel terms used in SANsurfer FC HBA Manager documentation. Appendix C—Technical Support. Customers should contact their authorized ■ maintenance provider for technical support of their QLogic HBA products. This section provides information about technical support availability, training, and contact information. Appendix D—Contacting QLogic.
SANsurfer FC HBA Manager is a collection of device drivers and management software for controlling, configuring, and managing devices in a storage area network (SAN) environment that uses QLogic Fibre Channel (FC) host bus adapters (HBAs). This section summarizes information from various products and contains an installation checklist.
Connectivity hardware such as cables, hubs, fabric switches, etc. ■ 2.2.1.2 Required Software Collect the required software. Table 2-1 specifies QLogic software products that are required for the features you want to enable. Table 2-1. Driver and Utility Usage by Function Windows, Linux, Linux,...
SANsurfer FC HBA Manager. You must install the most current device driver to support features such as LUN masking. The most current device driver versions can be found at the QLogic web site (support.qlogic.com). Verification...
Java and agents running on each system that has QLogic HBAs. If you are using SANsurfer FC HBA Manager on a host system where HBAs are installed, install the SANsurfer FC HBA Manager (GUI) on the local host.
2.3.2 NetWare Enhanced Driver Configuration Parameters QLogic configuration parameters are stored in the QL2x00.cfg file in the default DOS directory, C:\Nwserver. Values of parameters in the file are created and saved by the NetWare agent and not intended for modification or editing.
2 – System Overview Troubleshooting 2.4.1.1 Windows Event Log The Windows event log is the main source of information for device driver problems and events. Device drivers usually indicate only status by logging events in the system event log. SANsurfer FC HBA Manager agents also use the application event log to report service errors, etc.
2 – System Overview Troubleshooting event logging flag is stored in the HBA NVRAM and can be modified using Fast!UTIL or SANsurfer FC HBA Manager. The path for the Solaris messages file is /var/adm/messages. 2.4.1.4 SANsurfer FC HBA Manager SANsurfer FC HBA Manager displays target devices on an HBA, loop topology information, loop error count information, etc.
Page 22
2 – System Overview Troubleshooting Notes FS0054603-00 C...
SANsurfer FC HBA Manager Overview What is SANsurfer FC HBA Manager? The QLogic SANsurfer FC HBA Manager is a GUI-based application that configures and manages QLogic Fibre Channel host bus adapters (HBAs) and attached devices within a storage area network (SAN) environment. Note the following: SANsurfer FC HBA Manager works with the Windows 2000, Windows Server ■...
Page 24
3 – SANsurfer FC HBA Manager Overview Features Statistics. SANsurfer FC HBA Manager provides statistics for each HBA port. ■ These statistics can be collected automatically or on request. They can be reset at any time. In addition, you can export the statistics to a comma separated values (CSV) file that can be imported into other applications, for example, Microsoft®...
The SANsurfer FC HBA Manager application requires the hardware and software listed in this section for optimum performance. Hardware Requirements The minimum hardware requirements are as follows: QLogic QLA200/QLA2xxx PCI to Fibre Channel HBAs (see section 4.3) ■ Single-processor or multiprocessor server or workstation: ■...
Novell NetWare 5.1 (SP4) or 6.x server with IPX/SPX loaded (version 6.5 is ❑ supported only on QLA23xx HBAs) Common desktop environment (CDE) to run SANsurfer FC HBA Manager GUI ■ QLogic QLA2xxx drivers, as appropriate: ■ Windows 2000 ❑ Windows Server 2003 ❑...
4 – System Requirements Supported QLogic HBAs Supported QLogic HBAs The QLogic HBAs are collectively referred to as the QLA200/QLA2xxx HBA unless otherwise noted. The following QLogic HBAs are supported by SANsurfer FC HBA Manager: QLA200 HBAs ■ QLA22xx HBAs: ■...
Uninstalling the SANsurfer FC HBA Manager application (see section 5.2) ■ Initial Installation You can install the SANsurfer FC HBA Manager using the software from the QLogic Web site. Be sure to install the same version of the SANsurfer FC HBA Manager on all ■...
5 – Installing SANsurfer FC HBA Manager Initial Installation 5.1.1 Installation Options SANsurfer FC HBA Manager supports both stand-alone and networked configurations. Install the software appropriate for your configuration (see table 5-1). Table 5-1. Configuration Option Installation Requirements Configuration Software Requirements Stand-alone system This Windows 2000/Windows SANsurfer FC HBA Manager GUI...
Perform the following steps to install SANsurfer FC HBA Manager on this system or on the NetWare server connected to this system: 1. Perform the following steps to start the installation. a. Do the following to access SANsurfer installer from the QLogic Web site: From the QLogic home page, click Support. ❑...
5 – Installing SANsurfer FC HBA Manager Initial Installation b. Do one of the following to select and start the installation file. install is the SANsurfer installer file. For a Windows 2000/Windows Server 2003 system, locate the folder ❑ where you downloaded the install file and double-click the file. For a Red Hat/SuSE Linux or Solaris SPARC system, do the following: ❑...
5-2). Read the information, then click Next. Figure 5-2. Important Information Dialog Box You can find this information in the readme.txt file in the following locations: Windows 2000/Windows Server 2003: Program Files\QLogic Management ❑ Suite Red Hat/SuSE Linux and Solaris SPARC: ❑...
5 – Installing SANsurfer FC HBA Manager Initial Installation 4. The Choose Product Features dialog box displays. See figure 5-3 for a sample dialog box. NOTE: Except for the agents that are installed, the feature options are the same for Windows 2000/Windows Server 2003, Red Hat/SuSE Linux, and Solaris SPARC systems.
5 – Installing SANsurfer FC HBA Manager Initial Installation Select SFCHM GUI to install only the SANsurfer FC HBA Manager GUI. ❑ Select SANsurfer NetWare 4.2 Agent to install only the SANsurfer FC ❑ HBA Manager Novell Netware 4.2 agent. For a Red Hat/SuSE Linux system, select one preconfigured installation set ❑...
5 – Installing SANsurfer FC HBA Manager Initial Installation Perform the following steps to create a custom set: a. In the Install Set box, select Custom. b. Select from the following components: For a Windows 2000/Windows Server 2003 system: SANsurfer FC HBA Manager GUI ❑...
To select the destination location displayed in the dialog box, click Next ❑ (recommended). The default location for a Windows 2000/Windows Server 2003 system is: C:\Program Files\QLogic Corporation\SANsurfer The default location for a Red Hat/SuSE Linux and Solaris SPARC system is: /opt/QLogic_Corporation/SANsurfer To select a different location: ❑...
Application shortcuts consist of the following: The SANsurfer icon on the desktop (if selected in step ❑ QLogic Management Suite (SANsurfer and SANsurfer Uninstaller), ❑ which is accessible when you click the Start button and point to Programs. Perform the following steps: a.
5 – Installing SANsurfer FC HBA Manager Initial Installation Do the following: a. Select the Create Desktop Icon check box (default) if you want the SANsurfer icon to display on the desktop. b. Click Next. NOTE: If you select the Create Desktop Icon check box, the SANsurfer icon displays for the current user profile or all user profiles, depending upon your selection in step...
5 – Installing SANsurfer FC HBA Manager Initial Installation 9. The Installing SANsurfer dialog box displays (see figure 5-9). Various screens inform you that the installation is progressing. Figure 5-9. Installing SANsurfer Dialog Box 10. If you are installing NetWare, the Novell NetWare Disk Selection dialog box displays (see figure 5-10).
5 – Installing SANsurfer FC HBA Manager Initial Installation A list of the autodetected Windows 2000/Windows Server 2003 drives mapped to NetWare server system volumes (sys:\) displays. Perform the following steps to select the Windows 2000/Windows Server 2003 drives on which to install the NetWare agent. Each drive must be mapped to a NetWare server system volume (sys:\).
1. Do one of the following to start the SANsurfer Uninstaller: From a Windows 2000/Windows Server 2003 system, do one of the following: Click the Start button, point to Programs, point to QLogic Management ❑ Suite, and then click SANsurfer Uninstaller.
5 – Installing SANsurfer FC HBA Manager Uninstalling the SANsurfer Application d. Select SANsurfer FC HBA Manager Vx.x.xx e. Click Change/Remove. From a Red Hat/SuSE Linux or Solaris SPARC system, do one of the following and then press ENTER: On a Red Hat/SuSE Linux system, if is in the path, type: /usr/local/bin ❑...
5 – Installing SANsurfer FC HBA Manager Uninstalling the SANsurfer Application 3. The Uninstall Options dialog box displays (see figure 5-14). Figure 5-14. Uninstall Options Dialog Box You can uninstall the entire SANsurfer FC HBA Manager application or specific features. Do one of the following: Select Complete Uninstall to remove all features and components of the ❑...
5 – Installing SANsurfer FC HBA Manager Uninstalling the SANsurfer Application Figure 5-15. Choose Product Features Dialog Box (Sample) a. Clear the check boxes of features that you want to uninstall. (Check boxes that are selected remain installed). Select from the following components (all components may not display and the order of the components may vary): For a Windows 2000/Windows Server 2003 system:...
5 – Installing SANsurfer FC HBA Manager Uninstalling the SANsurfer Application 4. The Uninstall Component List dialog box lists the components to be uninstalled (see figure 5-16). Figure 5-16. Uninstall Component List Dialog Box A message displays asking you to wait the while the uninstaller removes the components.
Page 47
5 – Installing SANsurfer FC HBA Manager Uninstalling the SANsurfer Application 6. If any items were not successfully uninstalled, remove them. Some files and directories remain after uninstalling SANsurfer FC HBA Manager. These components must be deleted manually from the computer’s hard disk where SANsurfer FC HBA Manager was installed.
Page 48
5 – Installing SANsurfer FC HBA Manager Uninstalling the SANsurfer Application Notes 5-20 FS0054603-00 C...
Section 6 Getting Started This section includes the procedures for starting the SANsurfer FC HBA Manager GUI, exiting the SANsurfer FC HBA Manager GUI, and customizing the application options and policies. This section discusses: Starting the SANsurfer FC HBA Manager GUI (see section 6.1) ■...
6-1). (If you have an older version of SANsurfer FC HBA Manager and are upgrading to the current version, the old icon image displays.) Figure 6-1. SANsurfer Icon Click the Start button, point to Programs, point to QLogic Management Suite, ■ and then click SANsurfer.
6 – Getting Started SANsurfer FC HBA Manager Main Window SANsurfer FC HBA Manager Main Window When the SANsurfer FC HBA Manager GUI starts, SANsurfer: SANsurfer FC HBA Manager OEMID65 Version displays in the title bar and FC HBA displays on the application tab.
Page 52
6 – Getting Started SANsurfer FC HBA Manager Main Window The HBA tree contains the following visual indicators: Host icons and text. The HBA tree displays the following: Host status: live or offline ■ Host name: host name or IP address ■...
Page 53
6 – Getting Started SANsurfer FC HBA Manager Main Window HBA port icons and text. The HBA tree displays the following information: HBA port number (Port n) ■ HBA port alias (if assigned) (see section 9.3) ■ Beacon flashing: Flash HBA Port Beacon is enabled (see section 10.1.1) ■...
6 – Getting Started Exiting the SANsurfer FC HBA Manager GUI Examples: Disk (50-06-0E-83-00-00-2B-21):Online, Diag Disabled Disk (21-00-00-04-CF-92-7A-B1):Online, Diag Enabled Tape (10-00-00-04-32-72-06-64):Inactive, Diag Disabled The disk icons are: The tape icons are: Disk Online, Diag Enabled Tape, Diag Enabled ■ ■...
6 – Getting Started Getting Help with the SANsurfer FC HBA Manager GUI Getting Help with the SANsurfer FC HBA Manager GUI This section discusses: Viewing online help (see section 6.4.1) ■ Specifying the browser location (see section 6.4.2) ■ Viewing SANsurfer FC HBA Manager software information (see section 6.4.3) ■...
6 – Getting Started Setting SANsurfer FC HBA Manager Security 6.4.3 Viewing SANsurfer FC HBA Manager Software Information To view information about the SANsurfer FC HBA Manager software, on the SANsurfer FC HBA Manager main window Help menu, click About. The About SANsurfer FC HBA Manager window displays (see figure 6-4).
6 – Getting Started Setting SANsurfer FC HBA Manager Security LUN configuration ■ Password (when you want it changed) ■ You can change the SANsurfer FC HBA Manager access password for any host connected to your system for which you have administrator or root privileges. NOTE: The default SANsurfer FC HBA Manager access password is config.
6 – Getting Started Setting the Warning Display Option 4. In the Application Access section, do the following to modify the SANsurfer FC HBA Manager access password: a. In the Old Password box, type the current password. b. In the New Password box, type the new password. c.
6 – Getting Started Setting the Configuration Change Alarm Option 2. In the Warning Displays section, do one of the following: Select the Enable Warning Displays check box if you want the warning ❑ dialog boxes to display. Clear the Enable Warning Displays check box if you do not want the ❑...
Page 60
6 – Getting Started Setting the Configuration Change Alarm Option 2. In the Configuration Change Alarm section, do one of the following: Select Apply Configuration Changes Automatically to have the ❑ SANsurfer FC HBA Manager GUI automatically update to the new configuration.
6 – Getting Started Specifying the Polling Interval Specifying the Polling Interval The polling interval is set on a host basis. The polling interval is the length of time between polls to a connected host to retrieve information. The SANsurfer FC HBA Manager main window HBA tree refreshes automatically based on this rate.
6 – Getting Started Setting the Event Log Options Setting the Event Log Options Perform the following steps to set the number of events the event log can list and the logging of informational and warning events. NOTE: See section 8.1 for information about viewing the event log.
6 – Getting Started Setting the Alarm Log Option 6.10 Setting the Alarm Log Option Perform the following steps to set the number of alarms the alarm log can list. NOTE: See section 8.2 for information about viewing the alarm log. 1.
6 – Getting Started Setting Up Automatic Alarm Notification by Email 6.11 Setting Up Automatic Alarm Notification by Email You can automatically send alarm notifications with a copy of the current host configuration by email to a distribution list, thus enabling the information to be opened and analyzed from other locations.
6 – Getting Started Specifying the HBA Driver Settings 4. In the Notification Options section, do the following: a. Select the check boxes for the alarm notifications that you want to send. For detailed information about alarms, see section 8.2.1. Information Alarms check box ❑...
6 – Getting Started Specifying the HBA Driver Settings Perform the following steps to set the HBA driver parameters: 1. In the SANsurfer FC HBA Manager main window HBA tree, select the HBA. 2. Select the Settings tab. The HBA Driver Settings tabbed page displays (see figure 6-12).
6.13 Refreshing the Configuration The configuration that the SANsurfer FC HBA Manager GUI displays (including QLogic main window HBA tree) refreshes automatically based on the polling interval (see section 6.8). If you want to refresh the configuration immediately (you changed the configuration, for example), do one of the following: Click the Refresh button on the toolbar.
Page 68
6 – Getting Started Refreshing the Configuration Notes 6-20 FS0054603-00 C...
Section 7 Setting Up Connections You can connect to and configure local and remote systems. This section discusses: Connecting to one or multiple hosts (see section 7.1) ■ Configuring Fibre Channel devices using wizards. Wizards simplify the ■ configuration process. Configuring HBA ports and binding target devices using the General ❑...
7 – Setting Up Connections Connecting to Hosts Connecting to Hosts The SANsurfer FC HBA Manager GUI tries to ensure that a host is not loaded more than once into the HBA tree. If a host has multiple interfaces (for example, more than one NIC is installed), the SANsurfer FC HBA Manager GUI will not load the host more than once in the HBA tree if the host IP address is registered with the DNS server or local host file.
7 – Setting Up Connections Connecting to Hosts The Connect to Host dialog box displays (see figure 7-1). Figure 7-1. Connect to Host Dialog Box 2. In the Enter Hostname or IP Address box, do one of the following: Select localhost to connect to the machine on which you are using the ❑...
7 – Setting Up Connections Connecting to Hosts The hosts display in the HBA tree and in the Connect to Host dialog box Enter Hostname or IP Address box drop-down list. If, for example, the SANsurfer FC HBA Manager agent on the host stops running, the host no longer displays in the HBA tree.
7 – Setting Up Connections Connecting to Hosts 7.1.3 Connecting to Hosts Using a Host Group File You can connect to a group of hosts using a host group file that you previously created. This section discusses: Creating a host group file (see section 7.1.3.1) ■...
7 – Setting Up Connections Connecting to Hosts 7.1.3.2 Using a Host Group File to Connect to Hosts Perform the following steps to connect to a group of hosts using a previously created host group file: 1. Do one of the following: On the SANsurfer FC HBA Manager main window Host menu, click Open ❑...
❑ listed in a host group file (.hst). path is the path of the host group file. SANsurfer -g path For example: SANsurfer -g c:\Program Files\QLogic Corporation\ SANsurfer\hostfiles\group1.hst 7.1.4.2 Connecting on Red Hat/SuSE Linux or Solaris SPARC On a Red Hat/SuSE Linux or Solaris SPARC system, perform the following steps to connect to specified hosts automatically when starting the SANsurfer FC HBA Manager GUI from the command line.
❑ a group file (.hst) at start up. path is the path of the group file. ./SANsurfer -g path For example: ./SANsurfer -g /opt/QLogic Corporation/ SANsurfer/hostfiles/group1.hst 7.1.5 Disconnecting from a Host Perform the following steps to disconnect from a host: 1.
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard Configuring HBA Ports Using the General Configuration Wizard Perform the following steps to configure HBA ports (connection option and data rate) and bind target devices attached to the HBA port using the General Configuration Wizard.
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard The HBA Port Selection dialog box displays (see figure 7-3). Figure 7-3. HBA Port Selection Dialog Box NOTE: If you want to sort the existing entries in the table, click the column heading.
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard Do the following: a. From the table, select the HBA port that you want to configure. You can select only one HBA port. NOTE: When you finish, you will be prompted whether you want to configure another HBA port.
Page 80
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard The dialog box displays the following information: HBA. HBA port number and HBA model ❑ Node Name. World wide HBA node name ❑ Port Name. World wide HBA port name ❑...
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard 3. If you clicked Next, the HBA Port Connection Settings dialog box displays (see figure 7-5). Figure 7-5. HBA Port Connection Settings Dialog Box The identifying information displays: Hostname.
Page 82
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard Configure the following connection option and data rate FC connection parameters. a. In the Connection Options box, select the type of connection (loop or point-to-point) or connection preference. See section 11.1.1 for details.
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard 4. If you clicked Next, the Target Persistent Binding dialog box displays (see figure 7-6). With target persistent binding, you can bind devices seen by the operating system. NOTE: This feature is not supported in Novell NetWare.
Page 84
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard The target persistent binding information displays: Bind. Whether target persistent binding is selected ❑ Type. Type of device ❑ Device Info. Device vendor and device product ID ❑...
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard c. Do one of the following: Click Back to return to the previous dialog box. ❑ Click Next to proceed. ❑ Click Cancel to exit the General Configuration Wizard without making ❑...
Page 86
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard The HBA’s settings based on the changes display: HBA Port Information ❑ HBA. HBA port number and HBA model ❑ Node Name. World wide HBA node name ❑...
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard 7. The HBA Port Configuration Status dialog box displays (see figure 7-8). Figure 7-8. HBA Port Configuration Status Dialog Box The identifying information displays: Hostname. The name or IP address of the host connected to the HBA ❑...
7 – Setting Up Connections Configuring HBA Ports Using the General Configuration Wizard 8. If you clicked Next, the HBA port configuration status message asks whether you want to configure another HBA port. Click OK to configure another HBA port; the HBA Port Selection dialog box displays (see step 1).
7 – Setting Up Connections Configuring LUN Masking Using the LUN Masking Wizard Configuring LUN Masking Using the LUN Masking Wizard Use the LUN Masking Wizard to set individual LUNs as masked or unmasked from the operating system. Enabling a LUN sets the LUN as unmasked; disabling a LUN sets the LUN as masked.
7 – Setting Up Connections Configuring LUN Masking Using the LUN Masking Wizard The dialog box provides: Information about the LUN masking process. ❑ Device information: ❑ Select. Whether the device is selected for LUN masking configuration ❑ Device Info. Device vendor and device product ID ❑...
Page 91
7 – Setting Up Connections Configuring LUN Masking Using the LUN Masking Wizard NOTE: If you want to sort the existing entries in the table, click the column heading. A triangle displays in the heading, indicating an ascending sort (default). Click the triangle for a descending sort. The identifying information displays: Device Product Vendor.
7 – Setting Up Connections Configuring LUN Masking Using the LUN Masking Wizard 3. If you clicked Next, the Confirm Changes dialog box displays (see figure 7-12). Figure 7-12. Confirm Changes Dialog Box The identifying information displays: Device Product Vendor. Device manufacturer ❑...
7 – Setting Up Connections Configuring LUN Masking Using the LUN Masking Wizard Do the following: a. Review the settings. b. To save the configuration for reference, click Save Configuration to File. c. Do one of the following: Click Back to return to the previous dialog box. ❑...
7 – Setting Up Connections Configuring LUN Masking Using the LUN Masking Wizard Do the following: a. Read the information about the changes and the process. b. Do one of the following: Click Back to return to the previous dialog box. ❑...
7 – Setting Up Connections Configuring Fibre Channel Devices Configuring Fibre Channel Devices Perform the following steps to configure Fibre Channel devices: 1. From the SANsurfer FC HBA Manager main window, do the following: a. In the HBA tree, select the host (or HBA, HBA port, device, or LUN connected to the host).
Page 96
7 – Setting Up Connections Configuring Fibre Channel Devices The host name displays in the title bar. The table is a two-dimensional view of the HBAs ports and devices in the machine. The following information displays: Node Name. World wide device node name ❑...
Page 97
7 – Setting Up Connections Configuring Fibre Channel Devices Bind target devices attached to the HBA port (see section 7.7) ❑ Delete persistent configuration data for an HBA port or device (see ❑ section 7.9). View information (see section 7.6): ❑...
7 – Setting Up Connections Configuring Fibre Channel Devices 7.4.1 Configuring Device Paths for this Host You can configure device paths for a host as visible, hidden, or unconfigured. Use the following options as appropriate: Configuring, unconfiguring, and inversing the configuration of all device paths ■...
7 – Setting Up Connections Configuring Fibre Channel Devices 7.4.1.2 Configuring Individual Device Paths Perform the following steps to set device path visibility to the operating system. NOTE: There must be one visible path for the operating system to see the device. 1.
7 – Setting Up Connections Configuring LUNs for a Device 7.4.2.1 Enabling and Disabling All LUNs on this Host You can configure LUN masking—setting LUNs masked or unmasked from the operating system. Enabling a LUN sets the LUN as unmasked; disabling a LUN sets the LUN as masked.
7 – Setting Up Connections Configuring LUNs for a Device The LUN Configuration dialog box displays for the device (see figure 7-16). Figure 7-16. LUN Configuration Dialog Box The title bar displays the host name and world wide device node name. The table displays the following information: LUN.
7 – Setting Up Connections Configuring LUNs for a Device 3. Do one of the following: Click OK to save the changes until you exit the Fibre Channel Port ❑ Configuration dialog box, where you determine what happens to all the configuration changes (see section 7.2,...
7 – Setting Up Connections Viewing HBA Port and Device Information 7.5.1.2 Enabling and Disabling LUN Masking on Individual LUNs NOTE: You can also use the LUN Masking Wizard to enable and disable LUN masking on individual LUNs (see section 7.3).
Page 104
7 – Setting Up Connections Viewing HBA Port and Device Information The following information displays: Port. HBA port number ❑ OS Instance. The operating system number from which the HBA can be ❑ accessed (Solaris SPARC). Type. HBA model ❑ HBA Alias.
7 – Setting Up Connections Viewing HBA Port and Device Information 7.6.2 Viewing Device Information Perform the following steps to view device (disk and tape) information from the Fibre Channel Port Configuration dialog box and LUN Configuration dialog box: 1. To display information about a device, do one of the following: From the Fibre Channel Port Configuration dialog box, right-click a cell in ❑...
7 – Setting Up Connections Binding Target Devices Attached to the HBA Port Using the Fibre Channel Port Binding Target Devices Attached to the HBA Port Using the Fibre Channel Port Configuration Dialog Box NOTE: This feature is not supported in Novell NetWare. ■...
7 – Setting Up Connections Binding Target Devices Attached to the HBA Port Using the Fibre Channel Port The Fibre Channel Port Configuration dialog box is shown in figure 7-19. Figure 7-19. Fibre Channel Port Configuration Dialog Box 2. Select the Bind check box if you want to configure the port and bind it to the target ID that you have selected in the ID drop-down box.
Page 108
7 – Setting Up Connections Binding Target Devices Using the Target Persistent Binding Tabbed Page In Windows 2000/Windows Server 2003, target IDs can be assigned only to ports that will be configured. Valid targets ID values are in the range 0–(n–1), where n is the number of targets attached to the HBA.
7 – Setting Up Connections Binding Target Devices Using the Target Persistent Binding Tabbed Page Perform the following steps to bind target devices attached to an HBA port: 1. In the SANsurfer FC HBA Manager main window HBA tree, select the HBA port. 2.
Page 110
7 – Setting Up Connections Binding Target Devices Using the Target Persistent Binding Tabbed Page The target persistent binding information displays: Bind. Whether target persistent binding is selected ❑ Type. Type of device ❑ Device Info. Device vendor and device product ID ❑...
7 – Setting Up Connections Deleting Persistent Configuration Data Deleting Persistent Configuration Data When you select persistent configuration data, the current configuration data displays if one exists. You can do the following: Delete the persistent configuration data for an HBA port and its devices and ■...
7 – Setting Up Connections Deleting Persistent Configuration Data 2. Do one of the following: Delete one or more entries as follows: ❑ a. Select the HBA port entries that you want to delete. b. Click Delete to remove the entries. c.
7 – Setting Up Connections Viewing a Saved Host Configuration from a File (.qlc) 2. Do one of the following: Delete one or more entries as follows: ❑ a. Select the device entries that you want to delete. b. Click Delete to remove the entries. c.
7 – Setting Up Connections Viewing a Saved Host Configuration from a File (.qlc) 2. When successful, the host configuration successfully saved to file message displays. The message includes the path and file name (in the format hostname_date_number.qlc). NOTE: Write down the path and file name of the host configuration file. 7.10.2 Viewing the Host Configuration from a File Perform the following steps to view the saved virtual host configuration from a .qlc...
7 – Setting Up Connections Viewing a Saved Host Configuration from a File (.qlc) 3. The load host configuration message displays. Click OK. The virtual host configuration displays in the HBA tree. Note that the host configuration is displayed as offline and the icons are blue. You can still view configuration information (see figure 7-23).
7 – Setting Up Connections Viewing a Saved Host Configuration from a Text File (.txt) 7.11 Viewing a Saved Host Configuration from a Text File (.txt) You can view a text file (.txt) of the host configuration that you saved to an external file in your working directory.
7 – Setting Up Connections Viewing a Saved Host Configuration from a Text File (.txt) 7.11.2 Viewing the Host Configuration from a Text File Perform the following steps to view the host configuration from a text file: 1. Do one of the following: From a Windows 2000/Windows Server 2003 system, open the Notepad ❑...
7 – Setting Up Connections Printing a Host Configuration 7.12 Printing a Host Configuration Perform the following steps to print a host configuration: 1. From the SANsurfer FC HBA Manager main window, do the following: a. In the HBA tree, select the host (or HBA, HBA port, device, or LUN connected to the host).
7 – Setting Up Connections Comparing Host Configurations Perform the following steps to compare the current host configuration (online) to a previously saved host configuration file (offline) (see section 7.11.1). 1. From the SANsurfer FC HBA Manager main window, do one of the following: From the Host menu, select Compare Host.
7 – Setting Up Connections Comparing Host Configurations Use the buttons on the toolbar to navigate through the Offline Host and Online Host tabbed pages: Click the binoculars button to search the host configuration for a requested ■ name. If the search is found, the two tabbed pages are synchronized and the found text is displayed with the selection color of the operating system (the selection color supersedes the change colors).
Section 8 Monitoring the Connections SANsurfer FC HBA Manager continuously monitors connected hosts and informs you of various conditions and problems through the alarm log and event log. This section discusses: Viewing and managing the event log (see section 8.1) ■...
8 – Monitoring the Connections Viewing and Managing the Event Log The Event Log dialog box displays (see figure 8-1). Figure 8-1. Event Log Dialog Box NOTE: If you want to sort the existing entries in the Event Log dialog box, click the column heading.
8 – Monitoring the Connections Viewing and Managing the Event Log 2. To view an individual event, double-click the event. The Event Details dialog box displays (see figure 8-2). Figure 8-2. Event Details Dialog Box The Event Details dialog box displays the time stamp and message. Do the following as appropriate: Click Next to view the details of the next event.
8 – Monitoring the Connections Viewing and Managing the Event Log 8.1.3 Exporting the Event Log Perform the following steps to export the current events to a comma separated values (CSV) file, which can be exported to another application: 1. From the Event Log dialog box, click Export. See section 8.1.1 for information on accessing the Event Log dialog box.
8 – Monitoring the Connections Viewing and Managing the Event Log Figure 8-4 shows an example output file, which contains the following event information: Event status (unknown, bad, good, or warning) ■ Time stamp ■ Message ■ Figure 8-4. Export Event Log—Sample Output File 8.1.4 Printing the Event Log Perform the following steps to print the event log.
8 – Monitoring the Connections Viewing and Managing the Alarm Log Viewing and Managing the Alarm Log SANsurfer FC HBA Manager continuously monitors the connected hosts for alarms. Both the HBA icon and HBA port icon on the HBA tree display alarm status. When SANsurfer FC HBA Manager receives an alarm, the HBA icon and HBA port icon display the most severe alarm received.
8 – Monitoring the Connections Viewing and Managing the Alarm Log This section discusses: Viewing the alarm log (see section 8.2.1) ■ Clearing the alarm log (see section 8.2.2) ■ Exporting the alarm log (see section 8.2.3) ■ Printing the alarm log (see section 8.2.4) ■...
8 – Monitoring the Connections Viewing and Managing the Alarm Log The Alarm Log dialog box displays (see figure 8-6). Figure 8-6. Alarm Log Dialog Box NOTE: If you want to sort the existing entries in the Alarm Log dialog box, click the column heading.
8 – Monitoring the Connections Viewing and Managing the Alarm Log 2. To view an individual alarm, double-click the alarm. The Alarm Details dialog box displays (see figure 8-7). Figure 8-7. Alarm Details Dialog Box The Alarm Details dialog box displays the time stamp, host name, HBA ID (HBA port number and HBA model), and description.
8 – Monitoring the Connections Viewing and Managing the Alarm Log 8.2.2 Clearing the Alarm Log Perform the following steps to purge the Alarm Log dialog box of all its entries: 1. From the Alarm Log dialog box, click Clear. See section 8.2.1 for information on accessing the Alarm Log dialog box.
8 – Monitoring the Connections Viewing and Managing the Alarm Log 8.2.3 Exporting the Alarm Log Perform the following steps to export the current alarms to a CSV file, which can be exported to another application: 1. From the Alarm Log dialog box, click Export. See section 8.2.1 for information on accessing the Alarm Log dialog box.
8 – Monitoring the Connections Viewing and Managing the Alarm Log Figure 8-9 shows an example output file, which contains the time stamp, host name, HBA ID (HBA port number and HBA model), and description. Figure 8-9. Export Alarm Log—Sample Output File 8.2.4 Printing the Alarm Log Perform the following steps to print the alarm log:...
8 – Monitoring the Connections Viewing and Managing the Alarm Log 8.2.5 Viewing an Alarm Notification Received by Email You can automatically send alarm notifications with a copy of the host configuration by email to a distribution list, thus enabling the information to be opened and analyzed from other locations.
Page 134
8 – Monitoring the Connections Viewing and Managing the Alarm Log 2. If the email notification was sent with the host configuration, there will be an attached .qlc file. Do the following: a. Download the .qlc file. b. Open the .qlc file. This is a virtual host configuration file, and the procedures are the same as viewing a saved virtual host configuration from a file (see section...
Section 9 Displaying Host, HBA, HBA Port, Device, and LUN Information You can display information about hosts, HBAs, HBA ports, devices, and LUNs. This section discusses viewing information about the following: Hosts —general host information and topology (see section 9.1) ■...
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying Host Information 9.1.1 Viewing General Host Information Perform the following steps to view general information about a host: 1. In the SANsurfer FC HBA Manager main window HBA tree, select the host. 2.
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying Host Information 9.1.2 Viewing Topology Information Perform the following steps to view the topology for a host: 1. In the SANsurfer FC HBA Manager main window HBA tree, select the host. 2.
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying HBA Information Displaying HBA Information Perform the following steps to view general information about an HBA connected to a host: 1. In the SANsurfer FC HBA Manager main window HBA tree, select the HBA. 2.
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying HBA Port Information Driver Version. Version of the HBA driver on the host that controls the HBA ❑ Firmware Version. Version of the HBA firmware on the host that controls ❑...
Page 140
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying HBA Port Information The identifying information displays: Hostname. The name or IP address of the host connected to the HBA ❑ HBA Model. The QLA200/QLA2xxx HBA ❑ Port. HBA port number ❑...
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying HBA Port Information 9.3.2 Viewing the Device List Perform the following steps to display information about devices (disks and tapes) attached to an HBA port: 1. In the SANsurfer FC HBA Manager main window HBA tree, select the HBA port. 2.
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying HBA Port Information The device list information displays: Path. Path number ❑ Target. Device ID of the device ❑ Device ID. Complement of the AL_PA ❑ Port ID. Port ID of the device ❑...
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying HBA Port Information The identifying information displays: Hostname. The name or IP address of the host connected to the HBA ❑ HBA Model. The QLA200/QLA2xxx HBA ❑ Port. HBA port number ❑...
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying HBA Port Information 9.3.3.2.2 Updating HBA Port Statistics Automatically Perform the following steps to set the system to update HBA port statistics automatically: 1. Select the Auto Poll check box. 2.
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying HBA Port Information 9.3.3.3 Exporting HBA Port Statistics Perform the following steps to export the HBA port statistics to a comma separated values (CSV) file, which can be exported to another application. 1.
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying HBA Port Information Figure 9-9 shows an example output file, which contains the following HBA port statistics information: HBA port errors ■ Device errors ■ Resets ■ I/O count ■...
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying HBA Port Information 9.3.4 Viewing Link Status Perform the following steps to view the link information for devices attached to an HBA port: 1. In the SANsurfer FC HBA Manager main window HBA tree, select the HBA port. 2.
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying Device Information The identifying information displays: Hostname. The name or IP address of the host connected to the HBA ❑ HBA Model. The QLA200/QLA2xxx HBA ❑ Port. HBA port number ❑...
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying Device Information 9.4.1 Viewing General Device Information Perform the following steps to view general information about a device (disk or tape): 1. In the SANsurfer FC HBA Manager main window HBA tree, select the device. 2.
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying Device Information 9.4.2 Viewing the LUN List Perform the following steps to display information about LUNs: 1. In the SANsurfer FC HBA Manager main window HBA tree, select the device. 2.
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying LUN Information The LUN list information displays: LUN. LUN number ❑ Vendor. Manufacturer of the LUN ❑ Product ID. Product ID of the LUN ❑ Product Rev. Product revision level of the LUN ❑...
Page 152
9 – Displaying Host, HBA, HBA Port, Device, and LUN Information Displaying LUN Information The identifying information displays: Device Product Vendor. Device manufacturer ❑ Device Product ID. Product ID of the device ❑ Device Product Rev. Device revision level ❑ Device Node Name.
Section 10 Performing Diagnostics Diagnostic tests interrupt normal HBA operations. The HBA’s state before the tests are restored at the completion of the testing. Note the following: Run these tests when no other activities are required of the HBA. ■ Tests read and write to sensitive areas on the HBA.
10 – Performing Diagnostics Preparing for Diagnostic Testing Perform the following steps to run a read/write buffer test: 1. Prepare for the test (see section 10.1). 2. Set the diagnostic test parameters (see section 10.2). 3. Run the diagnostic test (see section 10.3).
10 – Performing Diagnostics Preparing for Diagnostic Testing 10.1.2 Preparing for the Loopback Test Perform the following steps before running the loopback test: 1. Modify the HBA port settings Connection Options setting (see section 10.1.2.1). 2. Attach a loopback connector to the Fibre Channel connector on the HBA port (see section 10.1.2.2).
10 – Performing Diagnostics Preparing for Diagnostic Testing 10.1.2.1 Modifying the HBA Settings Connection Options Setting Before running the loopback test, the HBA port settings Connection Options setting must be set appropriately. See section 11.1.1 for information about viewing and modifying the setting. Do the following: 1.
10 – Performing Diagnostics Preparing for Diagnostic Testing 10.1.3 Preparing for the Read/Write Buffer Test The read/write buffer test must be run on a device (disk or tape). Before running the read/write buffer test, from the SANsurfer FC HBA Manager main window HBA tree, verify that the HBA port is connected to at least one device.
10 – Performing Diagnostics Setting the Diagnostic Test Parameters 10.2 Setting the Diagnostic Test Parameters Perform the following steps to set the loopback or read/write buffer test parameters: 1. From the SANsurfer FC HBA Manager main window HBA tree, select the HBA port.
Page 159
10 – Performing Diagnostics Setting the Diagnostic Test Parameters 3. The data pattern sets the test pattern. In the Data Pattern drop-down box, do one of the following: Select a data byte. ❑ Select Customized to specify your own eight-byte pattern; then enter the ❑...
10 – Performing Diagnostics Running Diagnostic Tests 10.3 Running Diagnostic Tests Once you have set the test parameters as described in section 10.2, perform the following steps to run the loopback or read/write buffer test: 1. Click the Loopback Test or Read/Write Buffer Test button. 2.
10 – Performing Diagnostics Viewing the Diagnostic Test Results 10.4 Viewing the Diagnostic Test Results The test results section of the Diagnostics tabbed page displays the results of a test run (see figure 10-2). The Test Status column indicates whether the test passed or failed.
10 – Performing Diagnostics Viewing the Diagnostic Test Results 10.4.1 Loopback Test Results The Loopback Test Results section provides the following information: Tests Status. Whether the test passed or failed. The possible values: ■ Success. The test passed. ❑ Error. CRC, disparity, or frame length errors occurred. ❑...
10 – Performing Diagnostics Viewing the Diagnostic Test Results 10.4.2 Read/Write Buffer Test Results The Read/Write Buffer Test Results section provides the following information, as shown in figure 10-4. Figure 10-4. Diagnostic Test Results—Read/Write Buffer Test Loop ID/Status ■ The loop ID of the HBA when operating in loop mode. ❑...
10 – Performing Diagnostics Preparing for Normal HBA Operations R/W buffer not supported ❑ Write buffer failed ❑ Link Failure. Number of link failures ■ Sync Loss. Number of sync loss errors ■ Signal Loss. Number of signal loss errors ■...
Section 11 Updating the HBA You can update an HBA’s nonvolatile RAM (NVRAM) settings, OptionROM (BIOS or FCode), and driver. You can also save the NVRAM, BIOS, or FCode settings to a file. This section discusses: Updating HBA settings (see section 11.1) ■...
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device The Settings tabbed page displays parameters that are saved in NVRAM. These settings configure Fibre Channel devices and the QLA200/QLA2xxx HBA to which they are attached (see figure 11-1).
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device Perform the following steps to modify the settings for the selected HBA ports: 1. In the SANsurfer FC HBA Manager main window HBA tree, select the HBA port. If you want to configure multiple HBA ports with the same settings, hold the CTRL key while selecting multiple HBA ports.
Page 168
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device 5. When finished modifying the HBA settings, do one of the following: Click Save to save the updated settings to the HBA. ❑ The Security Check dialog box displays.
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device 11.1.1 HBA Port Settings To view or modify the HBA port NVRAM settings, on the Settings tabbed page Select Settings section box, select HBA Port Settings. The HBA Port Settings section displays the current settings.
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device For QLA200 HBAs, see figure 11-4. Parameters that are not supported for the HBA do not display; parameters that cannot be modified appear dimmed. Figure 11-4.
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device The default settings for the QLA200/QLA2xxx HBAs are listed in table 11-1 described in the following paragraphs. Table 11-1. HBA Port Settings Modifiable Setting HBAs Options...
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device Hard Loop ID. If the Enable HBA Port Hard Loop ID setting is enabled, the ■ HBA attempts to use the ID specified in this setting. The default ID is 0. Loop Reset Delay.
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device For QLA200 HBAs, see figure 11-4. Parameters that are not supported for the HBA do not display; parameters that cannot be modified appear dimmed. Figure 11-6.
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device The default settings for the QLA200/QLA2xxx HBA are listed in table 11-2 described in the following paragraphs. Table 11-2. Advanced HBA Port Settings Modifiable Setting HBAs...
Page 175
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device Operation Mode (Windows 2000/Windows Server 2003 and Red Hat/SuSE ■ Linux). This setting specifies the reduced interrupt operation (RIO) modes, if supported by the software driver. RIO modes allow posting multiple command completions in a single interrupt.
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device Enable Target Reset. This setting enables the drivers to issue a Target Reset ■ command to all devices on the loop when a SCSI Bus Reset command is issued. The default is disabled.
Page 177
11 – Updating the HBA Updating the HBA Port Settings, Advanced HBA Port Settings, and Boot Device You can select how the operating system selects a boot device. There are two options: selectable boot and primary boot port name. Do one of the following: Selectable Boot.
11 – Updating the HBA Restoring Default NVRAM Settings from a File bound with the given target ID (in the NVRAM). The corresponding target ID is taken; you cannot assign the same target ID to another target on the same HBA. 11.2 Restoring Default NVRAM Settings from a File WARNING!!
11 – Updating the HBA Updating the Flash BIOS from a File NOTE: If you selected multiple HBA ports, the Save NVRAM, Save BIOS (Windows 2000/Windows Server 2003, Red Hat/SuSE Linux), and Save FCode (Solaris SPARC) buttons do not display. These options cannot be performed with multiple HBA ports.
11 – Updating the HBA Updating the Flash BIOS from a File Perform the following steps to update the flash BIOS: 1. In the SANsurfer FC HBA Manager main window HBA tree, select the HBA port. If you want to configure multiple HBA ports with the same settings, hold the CTRL key while selecting multiple HBA ports.
Page 181
3. Click the Update Flash button. 4. Select the file that contains the flash BIOS. You can obtain this file from the QLogic Web site or service personnel. The file typically ends with .bin, such as ql22rom.bin. If you select a file that is not an acceptable flash BIOS file for the HBA, the not an acceptable flash BIOS data file message displays.
11 – Updating the HBA Updating the FCode 11.4 Updating the FCode NOTE: The SANsurfer FC HBA Manager update FCode feature is available only on Solaris SPARC systems. It is not available on Windows 2000/Windows Server 2003, NetWare, nor Red Hat/SuSE Linux (the Update FCode button does not display on the Utilities tabbed page).
Page 183
11 – Updating the HBA Updating the FCode NOTE: If you selected multiple HBA ports, the Save NVRAM, Save BIOS (Windows 2000/Windows Server 2003 and Red Hat/SuSE Linux), and Save FCode (Solaris SPARC) buttons do not display. These options cannot be performed with multiple HBA ports. The identifying information displays: Hostname.
11 – Updating the HBA Saving NVRAM, Flash BIOS, and FCode 11.5 Saving NVRAM, Flash BIOS, and FCode NOTE: Saving NVRAM and flash BIOS are not available on a NetWare system (the Save NVRAM and Save FLASH buttons appear dimmed on the Utilities tabbed page).
Page 185
11 – Updating the HBA Saving NVRAM, Flash BIOS, and FCode The identifying information displays: Hostname. Name of the host connected to the HBA ❑ HBA Model. The QLA200/ QLA2xxx ❑ Port. HBA port number ❑ Node Name. World wide HBA node name ❑...
11 – Updating the HBA Updating the HBA Driver 11.6 Updating the HBA Driver NOTE: The SANsurfer FC HBA Manager HBA driver update feature is available only on Windows 2000/Windows Server 2003 systems. It is not available on Red Hat/SuSE Linux nor NetWare (the Update Driver button does not display on the Utilities tabbed page).
11-13). Figure 11-13. Select Driver Dialog Box The HBA driver can be obtained from the QLogic Web site or service personnel. Do one of the following: To update the HBA driver from the QLogic Web site when your network does ❑...
11 – Updating the HBA Updating the HBA Driver To update the HBA driver from the QLogic Web site when your network ❑ requires proxy settings to access the Internet, do the following: a. Select the From the QLogic Web site radio button. Select the Specify Proxy Settings check box.
11 – Updating the HBA Updating the HBA Driver 7. When complete, the driver update complete message displays (see figure 11-15). Click OK. Figure 11-15. Driver Update Complete Message 8. If prompted in step 7, reboot the system. FS0054603-00 C 11-25...
Page 190
11 – Updating the HBA Updating the HBA Driver Notes 11-26 FS0054603-00 C...
The qlremote agent refers to the SANsurfer FC HBA Manager server agent (SANsurfer Windows NT 4/2000/2003 agent, SANsurfer Linux agent, SANsurfer Solaris agent, or SANsurfer NetWare 5/6.x agent) with which the SANsurfer FC HBA Manager GUI (client) connects to manage QLogic QLA200/QLA2xxx FC HBAs. 12.1...
Page 192
Solution: Verify that the desktop shortcut points to the desktop shortcut SANsurfer.exe file. This program is installed by default in the (SANsurfer icon) C:\Program Files\QLogic Corporation\SANsurfer directory for Windows 2000/Windows Server 2003 and NetWare (GUI only). SANsurfer FC HBA Cause: There is insufficient memory.
Page 193
From the right pane, click SCSI and RAID controllers. (3) Right click a QLogic Fibre Channel Adapter. (which is a QLogic FC HBA port). From the pop-up menu, click Properties. (4) From the QLogic Fibre Channel Adapter Properties dialog box, click the Driver tab.
Page 194
Verify that the remote host is running the qlremote agent: ■ For Windows 2000/Windows Server 2003, open the ■ Services window and verify that the QLogic Management Suite Java agent service is running. For NetWare, at the server command prompt type the ■...
Page 195
Verify that the qlremote agent is installed and running: ■ For Windows 2000/Windows Server 2003, open the ■ Services window and verify that the QLogic Management Suite Java agent service is running. For NetWare, at the server command prompt type the ■...
Page 196
Verify that qlremote is installed and running: ■ For Windows 2000/Windows Server 2003, open the ■ Services window and verify that the QLogic Management Suite Java agent service is running. For NetWare, at the server command prompt type the ■...
Page 197
Verify that the qlremote agent is installed and running: ■ For Windows 2000/Windows Server 2003, open the ■ Services window and verify that the QLogic Management Suite Java agent service is running. For NetWare, at the server command prompt type the ■...
Page 198
Solution: Verify that the qlremote agent is installed and running: For Windows 2000/Windows Server 2003, open the ■ Services window and verify that the QLogic Management Suite Java agent service is running. For NetWare, at the server command prompt type the ■...
Page 199
12 – Troubleshooting Troubleshooting Problems and Solutions Table 12-1. Troubleshooting Problems and Solutions (Continued) Problem Cause and Solution Unable to run update Cause: This feature is not supported for all operating systems. flash BIOS Solution: The Update Flash utility is available only for Windows 2000/Windows Server 2003 and Red Hat/SuSE Linux.
12 – Troubleshooting Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug) 12.2 Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug) Additional information may be required to help troubleshoot SANsurfer FC HBA Manager application problems. Once debug has been enabled following the steps in this section, attempt to reproduce the problem so that SANsurfer FC HBA Manager GUI and agent activity can be captured.
Page 201
12 – Troubleshooting Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug) 2. Edit the SANsurfer.lax file, which is located where SANsurfer FC HBA Manager is installed. Do one of the following: Edit the file so that the information displays on the console. Change the ❑...
12 – Troubleshooting Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug) 3. If you are using a Windows 2000/Windows Server 2003 system, do the following to change the height of the screen buffer: a. Click the Start button, point to Programs, point to Accessories, and select Command Prompt.
12 – Troubleshooting Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug) 12.2.2 Exporting or Saving Agent Activity Logs This section discusses: The agent logs (see section 12.2.2.1) ■ Exporting or saving the agent logs (see section 12.2.2.2) ■ 12.2.2.1 The Agent Logs Agent activity automatically logs to one of the following.
Page 205
12 – Troubleshooting Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug) From a Solaris SPARC system, do the following to export agent activity: 1. Open a terminal (for example, xterm or dtterm). 2. Do the following to stop the currently running qlremote agent: a.
Page 206
12 – Troubleshooting Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug) Notes 12-16 FS0054603-00 C...
Appendix A Frequently Asked Questions Table A-1 lists some frequently asked questions (FAQs) about the SANsurfer FC HBA Manager application. Table A-1. Frequently Asked Questions Question Answer On what platforms does The SANsurfer FC HBA Manager GUI runs on any platform SANsurfer FC HBA that supports the Java JVM 1.3 specification.
Page 208
A – Frequently Asked Questions Notes FS0054603-00 C...
(enhanced firmware interface) are all forms of boot code for specific hardware/operating system environments. Boot code for QLogic FC HBAs is required if the computer system is booting from a storage device (boot device) attached to the QLogic HBA. The primary...
Page 210
B – Glossary Driver Driver refers to software that interfaces between the file system and a physical data storage device or network media. The level structure for Windows 2000/Windows Server 2003 drivers is as follows: Class Driver. This is the highest driver level. There ■...
Page 211
Fibre Channel-arbitrated loops (FC-ALs) and point-to-point topologies into a fabric. Fast!UTIL QLogic Fast!UTIL FC HBA BIOS utility FCode FCode is a type of boot code. It is designed for use on Sun’s SPARC hardware platforms. See Boot code and OptionROM.
Page 212
QLA23xx HBA’s LED to locate the HBA in your computer. IOCB IOCB stands for I/O control block. An IOCB is a command structure in QLogic ISP architecture. JBOD JBOD stands for just a bunch of disks. LIP stands for loop initialization process. LIP is the initialization process in an arbitrated loop that occurs when the loop is powered up or a new device is added.
Page 213
B – Glossary Media Media are carriers of information. Fibre Channel supports several different physical media: copper, multimode optical, and single-mode optical, which differ mainly in the maximum cable length. All Fibre Channel protocols are supported on all media. NIC stands for network interface controller. NVRAM NVRAM stands for nonvolatile random access memory.
Page 214
B – Glossary Port Ports are access points in a device where a link attaches. There are four types of ports, as follows: N_Port is a Fibre Channel device port that supports point-to-point topology. NL_Port is a Fibre Channel device port that supports loop topology.
Availability QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays. Training QLogic offers certification training for the technical professional for both the SANblade HBAs and the SANbox switches.
Page 216
C – Technical Support Contact Information Email: Technical Service support@qlogic.com Technical Training tech.training@qlogic.com HBA Support Web Site: support.qlogic.com FS0054603-00 C...
QLogic’s Web site at: www.qlogic.com. If you are using the SANsurfer FC HBA Manager GUI and have Internet access, you can connect to QLogic’s Web site by clicking the QLogic logo on the right side of the SANsurfer FC HBA Manager main window toolbar.
Page 218
D – Contacting QLogic Notes FS0054603-00 C...
Need help?
Do you have a question about the SANsurfer FC HBA Manager Application and is the answer not in the manual?
Questions and answers