Solving Problems; Checking For Software Updates; Error Indicators - Epson Stylus NX625 Series Quick Manual

Solving Problems

If you have a problem with your Epson product, check the messages on the LCD
screen to diagnose the cause. You can also check the basic troubleshooting
suggestions beginning on page 46, or your online User's Guide.

Checking for Software Updates

Periodically, it's a good idea to check Epson's support website for
free updates to your product software. Open your online
User's Guide and select
Epson's support website at epson.com/support (U.S.) or
epson.ca/support (Canada).
With Windows, you can select
printer settings window. You can also click
, select
Programs
.
Update

Error Indicators

Follow the instructions on the LCD screen to solve most common problems. If
you see one of the error messages below, follow the steps here to proceed.
LCD screen messages
Printer error
Scanner error
Paper jam
The printer's ink pads are
nearing or at the end of their
service life. Please contact
Epson Support.
Download the Latest Software
Driver Update
, select
EPSON Epson NX620 Series
Problem and solution
Turn the product off, make sure no paper is
jammed inside (see page 48), and turn it back on.
If the error is not resolved, contact Epson (see
page 50).
When the ink pads are saturated, the product
stops and you will need to contact Epson (see
page 50) to replace ink pads and continue printing.
or visit
on the
Maintenance
or , select
Start
, and click
tab in the
or
Programs All
Driver
Solving Problems
45