Control Knobs; Electrodes; Troubleshooting Tips - GE JGP628 Owner's Manual

Before you call for service...
Troubleshooting tips
Save time and money! Review the charts on these pages first
and you may not need to call for service.
Possible Causes
Burners have yellow or The combustion quality of
yellow-tippedflames
burner timbres needs to be
determhled visuaJly.
What To Do
• Use the illustrations below to detemfine if votu" bm'ner
flames are normal. If bm'ner flames look lifte A, call flxr
service. Nom]al bm'ner flames should h)ok like B or C,
tel)ending on the _'l)e of gas you use, With I,P gas, some
yellow tipping on outer cones is hernial.
ii
A-Yellow flames B-Yellow tips C-Soft blue flames
Call for service on outercones Normal for natural
Normal for LP gas gas
Control knobs I_aob isn't pushed down. • To turn t]'on/the OFF l)ositiou, push the knob (lowu
will not turn and then turn.
Burners do Plug on cooktop is not • Make sure electrical l)lug, is I)lugged,, into a live, l)rol)erly
not
light
completely inserted in the gxx)unded outlet.
electrical outlet.
Gas supply not comaected • See the Installation Instructions that came with your
or turned on. c()()ktol).
A fuse ha your home may be • Rel)lace the tuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Burner parts not replaced • See the
Careand cleaning of the cooktop
section,
correctly.
The electrodes under the
• See the Care
and cleaning of the cooktop
section,
burners axe soiled.
The white ceramic elecWodes
• See the Care and cleaning of the cooktop
section.
are not securely seated reader
the burners.
Cooktop is locked. • Unhwk the cooktop. See the
Using the cooktop
burners section,
The igniter hole (on some • See the Care and cleaning of the
cooktop
section.
models) is plugged.
Ticking sound of spark
Control Maob is still • Tm'n the knob out of the
LITE
l)ositiou to the desired
ignitm persists after
ha the
LITE position,
settiu
burnerlights
• Turn the bm'ner off and relight. ]f ticking is still
l)reseut, call fin" service.
Burner flames very hnproper air to gas ratio. • /f cookto l) is connected to I,P gas, check all steps
large or yellow in the Installation/nstrttctions that came with
VOlU"
cooktop.
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