Page 1 6757i IP Phone 6757i IP Phone User Guide Release 2.4 41-001201-15 Rev 00...
Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
Page 3: Software License Agreement
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Page 5: Table Of Contents
Software License Agreement ... iii Table of Contents ...v About this Guide ...1 Documentation ...1 Introduction ...2 Phone Features ...2 Requirements ...2 Installation and Setup ...3 Getting Started ...4 Plugging in and Starting the Phone ...4 Network Connected/Network Disconnected ...7 Idle Screen ...8 IP Phone Keys and Key Descriptions ...12 Key Descriptions ...12...
Page 6: Table Of Contents
Defining an Emergency Dial Plan ...57 Line Keys and Softkeys ...59 Multiple Line and Call Appearances ...59 Softkeys ...60 State-Based Softkeys (Bottom Keys only) ...63 Line Key ...66 Speeddial Key ...70 Editing Speeddial Keys ...77 "Do not Disturb" (DND) Key ...81 Busy Lamp Field (BLF) Key ...83 BLF List Key ...86 Automatic Call Distribution (ACD) Key (for Sylantro Servers) ...89...
Page 7 Pre-dialing a Number ...153 Using Handsfree Speakerphone ...153 Using a Headset ...154 Using Intercom ...155 Redial ...157 Mute ...158 Receiving Calls ...159 Answering an Incoming Call ...159 Sending an Incoming Call to Voicemail ...160 Handling Calls ...161 Placing a Call on Hold ...161 Transferring Calls ...163 Conferencing Calls ...165 Ending Calls ...170...
Page 8 Message Waiting Indicator ...230 Incoming Intercom Call Features ...231 Using Redial Key for “Last Number Redial” ...234 Group RTP Paging (receives RTP streams) ...235 Use LLDP ELIN ...237 Available Features Enabled by Administrators ...238 Outgoing Intercom Calls ...238 Missed Call Summary Subscription ...238 Customizable Callers List Key and Services Key ...239 Autodial (Hotline and Warmline) ...239 Centralized Conferencing ...239...
Page 9: About This Guide
About this Guide This guide explains how to use the basic features of your new 6757i phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.
Page 10: Introduction
Introduction This 6757i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6757i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.
Page 11: Installation And Setup
Administrator for more information. Installation and Setup If your System Administrator has not already setup your 6757i phone, please refer to the Aastra 6757i Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP IP Phone Administrator Guide.
Page 12: Getting Started
Getting Started The 6757i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
Page 13 The 6757i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
Page 14 When the configuration update is complete, the phone displays the following screens and then displays the Idle screen. Network Done Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Model 6757i IP Phone User Guide...
Page 15: Network Connected/Network Disconnected
However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6757i IP Phone Installation Guide, the section "Connecting to the Network and to Power".
Page 16: Idle Screen
Intercom, respectively. You can configure the 6 top keys with up to 10 functions, and the 6 bottom softkeys with up to 20 functions as required. Services Directory Callers List Services Icom Callers John Smith Sat Jan 1 12:18am Intercom Model 6757i IP Phone User Guide...
Page 17: Idle Screen With Softkeys Configured
"More" displays at the top right of the screen. Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone. Speeddial Softkeys Model 6757i IP Phone User Guide page 152. page 161. page 171.
Page 18: Idle Screen With Voicemail Messages
Idle State screen only if you have new messages waiting. Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Services Icom Callers John Smith > Dial Conf Xfer More Model 6757i IP Phone User Guide...
Page 19 Idle Screen Note: The bottom set of 6 softkeys map to the current state-based configurable softkeys. The top set of 6 softkeys allow you to configure up to 10 functions. Model 6757i IP Phone User Guide Icom Services Icom Callers...
Page 20: Ip Phone Keys And Key Descriptions
The following sections describe the various 6757i phone key functions, and how they help you make and manage your calls and caller information. Key Descriptions The following table identifies the keys on the key panel of your 6757i IP phone that you can use for handling calls. Keys Key Description Goodbye key - Ends an active call.
Page 21 Keys Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 6757i IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
Page 22 Keys Key Description Softkeys - 12 softkeys on the 6757i IP Phone. - 6 Top Keys: static softkeys (up to 10 programmable functions) - 6 Bottom Keys: state-based softkeys (up to 20 programmable functions) All top and bottom keys can be configured for specific functions.
Page 23: Methods For Customizing Your Phone
2. Contrast Level 3. Speeddial Edit 4. Live Dialpad 5. Set Audio 6. Time and Date 7. Language Model 6757i IP Phone User Guide key on the IP Phone Ring Tone Tone Set Audio Mode Headset Mic Vol Time Zone...
Page 24: Simplified Options Menu
3. Live Dialpad 4. Set Audio Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages Phone Lock Ring Tone Tone Set Audio Mode Headset Mic Vol Model 6757i IP Phone User Guide...
Page 25 For more information about customizing your phone using the available options from the IP Phone UI, see the section For more information about administrator options, contact your System Administrator. Model 6757i IP Phone User Guide on the phone to enter the Options List. button, the 3 button, or the “Customizing Your Phone”...
Page 26: Phone Options Via The Aastra Web Ui
2. At the prompt, enter your username and password and click Note: For a user, the default user name is “user” (not case sensitive) and the password field is left blank. page “Finding Your Model 6757i IP Phone User Guide...
Page 27 The Network Status window displays for the IP phone you are accessing. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Model 6757i IP Phone User Guide...
Page 28 Speeddial/Conf Auto Call Distribution • Directory (ACD) Directed Call Pickup • Callers List Extensible Markup • Intercom Language (XML) WebApps • Services flash • Phone Lock sprecode • Paging park • Empty page 245. Model 6757i IP Phone User Guide...
Page 29 • Webpage language and input language Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by account. You can have multiple accounts on the 6757i. Model 6757i IP Phone User Guide...
Page 30: Phone Status
Firmware Info • Error Messages The option you select displays to the LCD. Use the 5 and 2 keys to scroll the through the LCD display. on the phone to enter the Options List. Model 6757i IP Phone User Guide...
Page 31: Finding Your Phone's Ip Address
2. Scroll to Phone Status and press Select. 3. Scroll to IP&MAC Addresses and press Select. The IP address of your 6757i IP phone displays in the "IP Address" field. Model 6757i IP Phone User Guide to enter the Options List.
Page 32: Phone Status Via The Aastra Web Ui
This Network Status window is view only. It displays the Network Status of your phone which includes the following: • Link State, Negotiation, Speed, and Duplex setting for the LAN and PC ports • MAC Address • Hardware Information • Firmware Information • SIP Account status Model 6757i IP Phone User Guide...
Page 33 The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed. SIP Account Status Model 6757i IP Phone User Guide...
Page 34 SIP Account is “9057604601@anasipproxy.aastra.com” on port “5060” Status is “401” - Unregistered if SIP registration fails. Backup registrar is used (“No”) SIP Account 9057604603@anasipproxy.aastra.com:5060 SIP Account 9057604601@anasipproxy.aastra.com:5060 Backup Registrar Status Used? Registered Backup Registrar Status Used? Model 6757i IP Phone User Guide...
Page 35: Customizing Your Phone
The following table identifies the valid settings and default values for each type of configuration method. Ring Tones Table Configuration Method IP Phone UI Aastra Web UI Lines 1 to 9 Model 6757i IP Phone User Guide Valid Values Default Value Global Global Setting: Tone 1 Tone 1...
Page 36 1. Press 2. Select Preferences. 3. Select Tones. 4. Select Ring Tone. 5. Select the type of ring tone (Tone 1 through Tone 5, or Silent). on the phone to enter the Options List. Model 6757i IP Phone User Guide...
Page 37 4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: See the 6. Click Model 6757i IP Phone User Guide Ring Tones Table page 27 for valid values. Ring Tones Table page 27 for valid values.
Page 38: Contrast Level
LCD. 6. Press Done to save your selection. on the phone to enter the Options List. Display 1. Contrast Level 2. Backlight - Select Done - Contrast Level Contrast Level: Cancel - Done - Model 6757i IP Phone User Guide...
Page 39: Backlight
"Auto". Available options are: • • Auto (Default) 6. If you selected "Off", press Done to save your setting. Model 6757i IP Phone User Guide on the phone to enter the Options List. Display 1. Contrast Level 2. Backlight - Select...
Page 40 "Clear" softkeys to delete entries if required. 9. Press Done to save your setting. Backlight Auto Advanced - Cancel - Done - Backlight On Time 10 seconds - Backspace - Clear Cancel - Done - Model 6757i IP Phone User Guide...
Page 41: Live Dialpad
The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6757i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the *Availability of feature dependant on your phone system or service provider.
Page 42: Set Audio
You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6757i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
Page 43 • Headset • Speaker/Headset • Headset/Speaker 6. Press Done to save your setting. Model 6757i IP Phone User Guide on the phone to enter the Options List. Set Audio 1. Audio Mode 2. Headset Mic Volume - Select Done -...
Page 44 8. Select the Low, Medium, or High volume level. Default is Medium. 9. Press Done to save your selection. Set Audio 1. Audio Mode 2. Headset Mic Volume - Select Done - Headset Mic Volume Medium High Cancel - Done - Model 6757i IP Phone User Guide...
Page 45: Time And Date
The time and time format you configure display on the phone’s idle screen. 1. Press 2. Select Preferences. 3. Select Time and Date. 4. Select Set Time. Model 6757i IP Phone User Guide on the phone to enter the Options List. Time and Date 1. Time Zone 2. Daylight Savings 3.
Page 46: Set Date And Date Format
- Change Cancel - Done - Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 6757i IP Phone User Guide...
Page 47: Select Date Format
2 Jan 2000 • Sun 2 Jan • 2 Jan • 02.01.2000 8. Press Done to save the Date Format. Model 6757i IP Phone User Guide Set Date Enter Date (y-m-d): 2000-01-02 - Backspace Cancel - Done - Date Format...
Page 48 United States Cancel - Done - Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - ‘Appendix Model 6757i IP Phone User Guide...
Page 49: Set Time Servers
Server 3. 1. Select Preferences. 2. Select Time and Date. 3. Select Time Server. 4. Select from Time Server 1, Time Server 2, or Time Server 3. Model 6757i IP Phone User Guide Daylight Savings 30 min summertime summertime Automatic...
Page 50 Cancel - - 123 Done - The default for Time Servers is Enabled. Time Server 1 Time Server Address: 0.0.0.0 - Backspace Disable - - Dot “ . ” Cancel - - 123 Done - Model 6757i IP Phone User Guide...
Page 51 5. In the “Time Server 1”, “Time Server 2”, and “Time Server 3” fields, enter IP addresses or qualified domain names for the primary, secondary, and tertiary time servers. Note: 6. Click Model 6757i IP Phone User Guide Time Servers can only be entered if NTP Time Servers is enabled. to save your settings.
Page 52: Language
5. To change the language setting, use the 5 and 2 keys to scroll through the langugses. Valid values are: • English (default) • Français (French) • Español (Spanish) • Deutsch (German) • Italiano (Italian) on the phone to enter the Options List. Model 6757i IP Phone User Guide...
Page 53: Italiano (Italian)
Administrator. English is the default language and cannot be changed or removed. 3. Click screens in the language you selected. Model 6757i IP Phone User Guide to save your settings. The change is dynamic. The Aastra Web UI displays all...
Page 54 Language Input The 6757i supports text and character inputs in various languages (English, German, French, Spanish, and Italian). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI.
Page 55 * <SPACE> #/\@ German Uppercase Characters 1.:;=_,-'&() ABC2ÄÀ DEF3É GHI4 JKL5 MNO6Ö PQRS7ß TUV8Ü WXYZ9 * <SPACE> #/\@ Model 6757i IP Phone User Guide Lowercase Characters 1.:;=_,-'&() abc2áàç def3éè ghi4ïí jkl5 mno6ñóò pqrs7 tuv8úü wxyz9 * <SPACE> #/\@ Lowercase Characters 1.:;=_,-'&() abc2äà...
Page 56: Configuring Language Input Using The Ip Phone Ui
Done - Done - Input Language Option on the phone to enter the Options List. Input Language 1. English 2. Français 3. Español 4. Deutsch 5. Italiano Cancel - Done - Select an Input Language Model 6757i IP Phone User Guide...
Page 57 System Administrator. 3. Click UI allow you to enter text and characters in the language you selected. Model 6757i IP Phone User Guide to save your settings. The change is dynamic. The Aastra Web UI and IP Phone...
Page 58 IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used on the 6757i IP Phone. Model 6757i IP Phone User Guide...
Page 59: User Password
4. At the "New Password:" prompt, enter the new user password and press Enter. 5. At the "Re-enter Password:" prompt, re-enter the new user password and press Enter. A message, "Password Changed" displays on the screen. Model 6757i IP Phone User Guide Then you need to: use that new password to log into the Aastra Web UI.
Page 60 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click user ” (all lowercase) and the password field is to save your changes. Model 6757i IP Phone User Guide...
Page 61: Resetting A User Password
3. In the "Current Password" field, leave this blank. 4. In the "New Password" field, enter a new password. 5. In the "Password Confirm" field, re-enter your new user password. 6. Click Model 6757i IP Phone User Guide to save your settings.
Page 62: Restarting Your Phone
Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. button on the phone to enter the Options List. Model 6757i IP Phone User Guide...
Page 63: Phone Lock
Unlock the Phone 1. Press 2. At the prompt, "To unlock the phone", enter your user password and press Enter. The phone unlocks. Model 6757i IP Phone User Guide “Making Calls” page 152. on the phone to enter the Options List.
Page 64 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6757i IP Phone User Guide...
Page 65: Defining An Emergency Dial Plan
The following table describes the default emergency numbers on the IP phones. Emergency Number You can set the emergency dial plan using the Aastra Web UI. Model 6757i IP Phone User Guide Description A United States emergency number A United Kingdom emergency number An international emergency telephone number for GSM mobile phone networks.
Page 66 911|110 Default for this field is 911|999|112|110. 3. Click Reference For more advanced options you can set on your phone, see to save the emergency dial plan to your phone. “Additional Features” page 211. Model 6757i IP Phone User Guide...
Page 67: Line Keys And Softkeys
Multiple Line and Call Appearances The 6757i has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents.
Page 68: Softkeys
36 softkeys on each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module. (The 6757i IP Phone allows up to 3 expansion modules on each phone). For more information about expansion modules, see You can use the Aastra Web UI only, to configure key functions.
Page 69 Indicates the key is set to generate a flash event when it is pressed on the 6757i. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 70 Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, “Group RTP Paging (receives RTP streams)” Indicates the key has no function assigned. Model 6757i IP Phone User Guide page 235.
Page 71: State-Based Softkeys (Bottom Keys Only)
State-Based Softkeys (Bottom Keys only) On the 6757i bottom softkeys, you can configure a specific state to display when a softkey is being used. None None None The following table describes the states available to configure for the softkeys. State...
Page 72: Key Display Behavior
Key Display Behavior On the 6757i IP Phone, you can configure up to 20 functions on the bottom softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
Page 73 The following illustrations show the configuration of Key 12 and how that key displays on the phone. Key 12 configured as a speeddial Key 12 displays in softkey position 1 on the phone Model 6757i IP Phone User Guide John Smith Sat Jan 1 12:18am - LAB...
Page 74: Line Key
Line Key You can set a softkey to act as a line/call appearance key on the 6757i. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the...
Page 75 By using the functionality as the Previous and Next softkeys. You use the Aastra Web UI to set a softkey as a line. Model 6757i IP Phone User Guide 5 and 2 5 and 2 navigation keys, you can access the same...
Page 76 Configuring a Line Key You can set a key as an additional line on the 6757i. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see Call Appearances”...
Page 77 9. (M675i) In the "Label" field, enter a label to apply to this key. 10. In the "Line" field, select a line to apply to this key. Valid values are 5 through 9. 11. Click Model 6757i IP Phone User Guide to save your changes.
Page 78: Speeddial Key
The normal function of the speeddial option allows you to dial a number quickly by pressing a key configured for speeddialing. You can program the keys on the 6757i to speeddial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Page 79: Press-And-Hold To Create A Speeddial (Applicable To Softkeys, Keypad Keys, Expansion Module Keys)
"ABC 4" softkey to specify uppercase letters or lowercase letters when entering the name. You can enter up to 16 letters in the "Enter Name:" field. 3. Press the 2 key to move to the next field. Model 6757i IP Phone User Guide Enter Name: Enter Number: Line: 1...
Page 80 Line: 1 - Save - Backspace Cancel - - 123 Enter Name: John Smith Enter Number: 555-6789 Line: 1 - Save - Backspace Change - Cancel - - 123 key to select another line. Model 6757i IP Phone User Guide...
Page 81 To insert a space between letters, press 4. To backspace and erase a mistake, press the Backspace softkey. Model 6757i IP Phone User Guide on the phone to enter the Options List.
Page 82 Line: 1 - Save - Backspace Cancel - - 123 Enter Name: John Smith Enter Number: 555-6789 Line: 1 - Save - Backspace Change - Cancel - - 123 key to select another line. Model 6757i IP Phone User Guide...
Page 83 6. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9. 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i IP Phone User Guide...
Page 84 3. In the input box, enter the phone number, extension, or speeddial prefix to apply to this Digit key. If you enter a speeddial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+"). 4. Click to save your changes. to save your changes. Model 6757i IP Phone User Guide...
Page 85: Editing Speeddial Keys
— Operation->Expansion Module Keys • Using the IP Phone UI at the path: — Options->Preferences->Speed Dial Edit The following illustration shows the path in the 6757i IP Phone UI for editing a speeddial key. Preferences 1. Tones 2. Contrast Level 3.
Page 86 1. You can cancel out of the speeddial editing process at any time without saving, by pressing the 2. You can delete a speeddial key by pressing the Remove key. page key, or the Cancel key. Model 6757i IP Phone User Guide...
Page 87 4. If required in the "Line" field, select a line for which to apply the speeddial to. Valid values are 1 through 9. 5. Click Note: You can delete a speeddial key by removing the information from the "Value" field. Model 6757i IP Phone User Guide to save your changes.
Page 88 3. In the input box, edit the phone number, extension, or speeddial prefix for this Digit key. If you enter a speeddial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+"). 4. Click to save your changes. Model 6757i IP Phone User Guide...
Page 89: Do Not Disturb" (Dnd) Key
Use the following procedure to set a key to function as "Do Not Disturb". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Model 6757i IP Phone User Guide...
Page 90 5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Do Not Disturb to apply to the key. 7. Click to save your changes. Model 6757i IP Phone User Guide...
Page 91: Busy Lamp Field (Blf) Key
Supervisor’s phone shows that the worker’s phone is in use and busy. On the 6757i, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key.
Page 92 6. In the "Line" field, select a line for which to apply this key. Valid values are: • global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i IP Phone User Guide...
Page 93 10. (M675i) In the "Label" field, enter a label to apply to this key. 11. In the "Line" field, select a line for which to apply this key. Valid values are: • global • 1 through 9. 12. Click Model 6757i IP Phone User Guide to save your changes.
Page 94: Blf List Key
Configuring a BLF List Key The BLF List function can be configured on the 6757i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services.
Page 95 Valid values are: • global • 1 through 9 Note: The "Label" and "Value" field are not required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead. Model 6757i IP Phone User Guide...
Page 96 9. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my6757i-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. 10. Click to save your changes. Model 6757i IP Phone User Guide...
Page 97: Automatic Call Distribution (Acd) Key (For Sylantro Servers)
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6757i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
Page 98 Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6757i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 99 Solid Red LED Using the ACD Key Use the following procedure to log into a phone queue from your IP phone. IP Phone UI Model 6757i IP Phone User Guide to save your changes. Status: Unavailable Logged Out Blinking Red LED...
Page 100 5. You are logged into the queue and the following screen displays. Services Icom Callers Mon Jan 2 10:37am Support Services Icom Callers ACD: Support User ID: Password: Backspace Log In Cancel Services Icom Callers ACD: Support Available Log Out Model 6757i IP Phone User Guide...
Page 101 IP phone. Contact your System Administrator for more information. 8. To logout of the queue, press the Log Out softkey. The server no longer distributes phone calls to your IP phone. Model 6757i IP Phone User Guide Services Icom Callers...
Page 102: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)
Pickup softkey to answer the call. Note: Your System Administrator must configure the extension range for the Group Call Pickup feature. Contact your System Administrator for more information. Model 6757i IP Phone User Guide...
Page 103 Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Directed Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML.
Page 104 10. (M675i) In the "Label" field, enter a label to apply to this Directed Call Pickup key. 11. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are: • global • 1 through 9. 12. Click to save your changes. Model 6757i IP Phone User Guide...
Page 105 Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Group Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
Page 106: Using Directed Call Pickup (Dcp)
If the monitored group of extensions receives multiple incoming calls simultaneously, the phone displays a list of incoming calls. 2. Use the 5 and 2 keys to scroll through the list to select an extension. to save your changes. Model 6757i IP Phone User Guide...
Page 107 3. Press the Pickup Key for the extension you select. The call is answered. Select an extension Press the Pickup Key to answer the call Model 6757i IP Phone User Guide Services Icom Callers DCP on line: 1. 2201 2. 2202 3.
Page 108: Xml Key
The XML services must be set up by your System Administrator before you can use the key. Contact your System Administrator for more information. On the 6757i IP phone, you can access the XML applications from the IP Phone UI in two ways: •...
Page 109 Click on Operation->Expansion Module <N>. Softkeys 2. Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys. 3. In the "Type" field, select "Services". Model 6757i IP Phone User Guide...
Page 110 Services Menu after pressing the Services key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the Services key. 13. Click to save your changes. Model 6757i IP Phone User Guide...
Page 111 Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 112 LCD after pressing the XML key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the XML key. 15. Click to save your changes. Model 6757i IP Phone User Guide...
Page 113: From The Services Menu
4. To exit from the "Services" menu, press the Services key again. From an XML Key 1. Press the XML key on the 6757i phone. A "Custom Features" screen displays or the title you specified. 2. Use the 5 and 2 to scroll through the customized features.
Page 114: Webapps Key
2. The WebApps key is configured on Key 1 of the Bottom softkeys by default. Aastra Web UI Configuring a WebApps Key Use the following procedure to configure a WebApps key on the 6757i phone. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 115 IP Phone UI To use the WebApps key: • Press the key you configured as a WebApps key. The phone launches the XML application “xml.myaastra.com” and displays applicable information to the LCD. Model 6757i IP Phone User Guide to save your changes.
Page 116: Flash Key
Flash Key You can set a key to generate a flash event when it is pressed on the 6757i. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 117 Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select "Flash". 7. (M675i) In the "Label" field, enter a label to display on the phone for the key. 8. Click Model 6757i IP Phone User Guide to save your changes.
Page 118: Sprecode Key
Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
Page 119 10. In the "Value" field, enter the appropriate value for accessing specific services from the server. Note: For values to enter in this field, contact your System Administrator. 11. Click Model 6757i IP Phone User Guide to save your changes.
Page 120: Park/Pickup Keys
Note: The IP phone accepts both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static configuration or a programmable configuration. The following paragraphs describe the park and pickup methods of configuration on the IP phones.
Page 121 Parked Call" fields in the Aastra Web UI. Park/Pickup Call Server Configuration Values Server Asterisk Sylantro BroadWorks ININ PBX *Leave "value" fields blank to disable the park and pickup feature. Model 6757i IP Phone User Guide Park Values* Pickup Values* callpark pickup...
Page 122: Configuring Park /Pickup Using Static Configuration
3. Enter a server value in the "Pickup Parked Call" field. Note: For values to enter in this field, see the table Configuration Values” 4. Click page 113. page 113. to save your changes. “Park/Pickup Call Server “Park/Pickup Call Server Model 6757i IP Phone User Guide...
Page 123: Key Configuration Using The Aastra Web Ui
Use the following procedure to configure the Park/Pickup call feature using the key configuration method. Aastra Web UI Use the following procedure to configure a Park/Pickup key on the 6757i IP Phone. The procedure shows the softkey screen as an example. Note: For values to enter in the “Value”...
Page 124 11. In the "Line" field, select a line for which to apply the Pickup configuration. 12. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the "Idle" and "Outgoing" states for this softkey. Model 6757i IP Phone User Guide...
Page 125: Park A Call
Use the following procedure on the IP phones to park a call and pick up a parked call. Park a Call 1. While on a live call, press the "Park" key. 2. Perform the following for your specific server: Model 6757i IP Phone User Guide to save your changes. For Asterisk Server Server announces the extension number where the call has been parked.
Page 126: Pickup A Parked Call
1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" key. If the call pick up is successful, you are connected with the parked call. Model 6757i IP Phone User Guide...
Page 127: Last Call Return (Lcr) Key (Sylantro Servers Only)
Configuring a Last Call Return Key Aastra Web UI Use the following procedure to configure a Last Call Return key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
Page 128 7. In the "Type" field, select Last Call Return. 8. In the "Line" field, select the line you want to apply to this key. Valid values are 1 through 9. 9. Click to save your changes. Model 6757i IP Phone User Guide...
Page 129: Call Forward Key
For more information about call forwarding and call forwarding modes, see Account-Based Configuration” Configuring a Call Forward Key Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Model 6757i IP Phone User Guide page 193. “Call Forward...
Page 130 Expansion Module Keys 5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Call Forward. 7. Click to save your changes. Model 6757i IP Phone User Guide...
Page 131: Blf/Xfer
When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension. Model 6757i IP Phone User Guide “Switch UI Focus to Ringing Line” page...
Page 132 6. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i IP Phone User Guide...
Page 133 “35”). 12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 13. Click Model 6757i IP Phone User Guide to save your changes.
Page 134: Speeddial/Xfer
(get the call back) by pressing the line key again. • Speeddial/Xfer and Call Forward When the phone is in the “Ringing” state, pressing the Speeddial/Xfer key forwards the call to the predefined extension. “Switch UI Focus to Ringing Line” page 223. Model 6757i IP Phone User Guide...
Page 135 6. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i IP Phone User Guide...
Page 136 “5551212”). 12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 13. Click to save your changes. Model 6757i IP Phone User Guide...
Page 137: Speeddial/Conf
Speeddial/Conf The 6757i allows you to configure a softkey or expansion module key to be used as a speeddial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the conference.
Page 138 6. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i IP Phone User Guide...
Page 139 (for example, “5551212”). 12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 13. Click Model 6757i IP Phone User Guide to save your changes.
Page 140: Services Key
Services Key By default, the 6757i has a Services key configured on key 1 of the Top keys. However, you can use any key to configure a "Services" key. Services The Services key accesses enhanced features and services provided by third parties. Using the "Services"...
Page 141 Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6757i IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Services key is Key 1 on the Top Softkeys.
Page 142 Select from “Key 1” through “Key 60” (M675i) 7. In the "Type" field, select Services. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i IP Phone User Guide...
Page 143: Directory Key
Directory Key By default, the 6757i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone.
Page 144 Select from “Key 1” through “Key 60” (M675i) 7. In the "Type" field, select Directory. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i IP Phone User Guide...
Page 145: Callers List Key
Callers List Key By default, the 6757i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone.
Page 146 Select from “Key 1” through “Key 60” (M675i) 7. In the "Type" field, select Callers List. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i IP Phone User Guide...
Page 147: Intercom Key
Intercom Key By default, the 6757i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone.
Page 148 Configuring an Intercom Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6757i IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Intercom key is Key 4 on the Top Softkeys.
Page 149 7. In the "Type" field, select Intercom. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click to save your changes. Model 6757i IP Phone User Guide...
Page 150: Phone Lock Key
“Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
Page 151 The phone unlocks. The LED for the key AND the Message Waiting Lamp go OFF. The “Lock” label appears next to the key you just pressed. Model 6757i IP Phone User Guide to save your changes. “Locking/Unlocking a Phone” page...
Page 152: Paging Key (Sends The Rtp Stream)
For more information about Group Paging and how it works, and to specify multicast addresses, “Group RTP Paging (receives RTP streams)” Configuring a Paging Key Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys page 235. Model 6757i IP Phone User Guide...
Page 153 11. To receive RTP steams for Group Paging, you must also configure the "Paging Listen Addresses" parameter at the path, Basic Settings->Preferences->Group Paging RTP Settings. For more information about setting this parameter, see streams)” 12. Click Model 6757i IP Phone User Guide page 235. page 235.
Page 154: Using The Paging Key
2. Press the Drop key to end the multicast RTP session and return to the idle screen. Note: If you enable global DND on the phone, the incoming multicast RTP session is dropped. Services Icom Callers Tues Jan1 10:00am Group 1 Paging 00:01 Drop Model 6757i IP Phone User Guide...
Page 155: None Key
For more information about key behavior, see Configuring a None Key Aastra Web UI Use the following procedure to configure a None key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
Page 156 Expansion Module Keys 4. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 5. In the "Type" field, select None. 6. Click to save your changes. Model 6757i IP Phone User Guide...
Page 157: Empty Key
If a particular key is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6757i phone. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
Page 158 Expansion Module Keys 5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Empty. 7. Click to save your changes. Model 6757i IP Phone User Guide...
Page 159: Deleting A Key
Deleting a Key Aastra Web UI Use the following procedure to delete a key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys and Expansion Module Keys 2.
Page 160: Making Calls
Making Calls This section describes ways to make calls on your 6757i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button...
Page 161: Pre-Dialing A Number
If you are in Speaker/headset audio mode, press headset. • When the handset is on hook, press When handsfree is on, the speaker light turns on. Model 6757i IP Phone User Guide ue Jan 01 10:10am > 1203 Dial Backspace...
Page 162: Using A Headset
Using a Headset The 6757i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
Page 163: Using Intercom
Using Intercom On the 6757i, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 on the top set of softkeys. Using the Icom Key IP Phone UI 1.
Page 164 Allows you to enable or disable a warning tone to play when the phone receives an incoming intercom call on an active line. Allows you to enable or disable how the phone handles incoming intercom calls while the phone is on an active call. page 231. Model 6757i IP Phone User Guide...
Page 165: Redial
1. Press 2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items. Model 6757i IP Phone User Guide to dial the most recent number you dialed from the phone. the last number you called is called back.
Page 166: Mute
If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. key to mute the handset, headset, or speakerphone. When you use key to mute the handset, headset, or speakerphone. The speaker Model 6757i IP Phone User Guide...
Page 167: Receiving Calls
If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension. Note: Model 6757i IP Phone User Guide John Smith Tue May 17 10:19am L1 Ring Keri March or the line/call appearance button for the incoming call.
Page 168: Sending An Incoming Call To Voicemail
If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the x4). number of waiting messages, if you have unheard messages (example: Model 6757i IP Phone User Guide...
Page 169: Handling Calls
Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold. Model 6757i IP Phone User Guide key. John Smith Tue May 17 10:19am...
Page 170 If you press the call/line appearance button again, you disconnect from the call. Tue May 17 10: 1 9am 00: 2 7 L1 Connected >201 Keri March navigation keys. To reconnect to a call press the line/call appearance button to disconnect Model 6757i IP Phone User Guide...
Page 171: Transferring Calls
IP Phone UI When you lift the handset on the phone, the Transfer key displays on the bottom set of softkeys by default. Use this key to transfer calls. Model 6757i IP Phone User Guide John Smith > Dial...
Page 172: To Transfer A Call To Another Extension
To complete a consultive transfer, remain on the line to speak with the Party 2, before pressing the Transfer Key again to transfer Party 1 to Party 2. To cancel the transfer, select Cancel on the display screen or press Transfer Key when handset is lifted Model 6757i IP Phone User Guide...
Page 173: Conferencing Calls
Use this key to create conference calls. Local Conferencing The 6757i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6757i.
Page 174: Using Local Conferencing
You can use 2 and 5 to scroll through and see the numbers and names (if available) of the parties in the conference call. When a name is displayed, pressing 4 drops the displayed party from the call. Conference John Smith >7788 Dial Conf Xfer Model 6757i IP Phone User Guide...
Page 175: Joining Two Active Calls In A Single Conference
4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6757i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 6757i uses Local Conferencing by default.
Page 176: Using Centralized Conferencing
3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to Conference 1. page 166. Joining two active calls in a conference “Joining Two Active Calls in a page 167. Conference Model 6757i IP Phone User Guide...
Page 177: Setting Up Multiple Conferences (For Sylantro Server Only)
Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6757i is limited to 9 conferences (a single conference each on lines 1 through 9). 1. Start Conference 1 using the procedures in the previous section, Adding Multiple Parties (for Sylantro and Broadsoft Servers)”...
Page 178: Joining Additional Parties To Active Conferences
Press the call. If connected through the handset, you can also place the handset back on hook to end the call. or the line/call appearance button of the active call to end Model 6757i IP Phone User Guide...
Page 179: Managing Calls
Managing Calls The 6757i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
Page 180 - Add New Quit - 2 and 5 to scroll through the list. 2 and 5 to scroll through the list, or or just lift the handset or press any line keys. 173) 174) 177) 178) Model 6757i IP Phone User Guide...
Page 181: Adding New Entries To The Directory List
Maximum length of a URI Maximum number directory entries in the NVRAM The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List. Model 6757i IP Phone User Guide characters characters characters characters...
Page 182: Editing Entries In The Directory List
The following example shows the same Directory entry without a label. Steve Smith Office 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit Steve Smith 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit Model 6757i IP Phone User Guide...
Page 183 The 3 and forward or backward between screens. The 3 indicates this is the last number entry for the name. Model 6757i IP Phone User Guide page 177. keys display for you to scroll multiple...
Page 184 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number Quit 905-760-9999 Line: 1 | Delete Dial Arrange Change Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Model 6757i IP Phone User Guide...
Page 185: Deleting Entries From The Directory List
4. Press Entries to delete the entire directory entry (name, all numbers, labels, and lines associated with the name) from the Directory List. 5. Press Cancel to cancel the delete function. Model 6757i IP Phone User Guide Delete? Steve Smith...
Page 186: Saving Entries To The Directory List
2. Press the Add New key. The name and/or number from the active call gets stored to the Directory. Directory 97 items to view Press 1st letter DeleteList - - Add New Quit - Model 6757i IP Phone User Guide...
Page 187 Directory Key Redial List Key 1. Press the 2. Scroll to the entry you want to copy to the Directory List. 3. Press Copy. The entry is saved in the Directory List. Model 6757i IP Phone User Guide Redial List) key.
Page 188 The file displays the name, phone number, and line number for each Directory entry. Note: Your System Administrator can populate your IP phone Directory List with server directory files. Contact your System Administrator for more details. Model 6757i IP Phone User Guide...
Page 189 4. Enter the location on your computer where you want to download the Directory List and click SAVE. The directorylist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Directory List. Model 6757i IP Phone User Guide...
Page 190: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 6757i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
Page 191 6. To dial a displayed entry from the Callers List, pick up the handset, press the button, or press a line key. 7. To exit the Callers List, press the Callers List key. Model 6757i IP Phone User Guide handsfree...
Page 192 4. To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor, press 3. 5. To dial the displayed number press Jun 8 2:55pm John Burn r ns 9054550055 , or just lift the handset, or press any line keys. Model 6757i IP Phone User Guide...
Page 193 Use the following procedure to delete all items from the Callers List. 1. Press the Callers List Key. 2. Press the Delete softkey. 3. Press the Delete softkey again at the prompt to erase all items. Model 6757i IP Phone User Guide...
Page 194 4. Enter the location on your computer where you want to download the Callers List and click SAVE. The callerslist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Callers List. Model 6757i IP Phone User Guide...
Page 195: Account Configuration (Dnd And Call Forwarding)
See Configuration”" on On the 6757i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
Page 196 IP Phone. MWI LED Behavior for All Modes if current account in MWI LED ON if current account in focus has DND ON. MWI LED OFF if current account in focus has DND OFF. page Model 6757i IP Phone User Guide...
Page 197 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1. 3. Click Model 6757i IP Phone User Guide to save your changes. The changes takes affect immediately without a reboot.
Page 198 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1. to save your changes. The changes takes affect immediately without a reboot. Model 6757i IP Phone User Guide...
Page 199: Dnd In Account Mode
In the above example, toggling Screenname1 to DND ON, enabled DND for Screenname2 and 3 also. Note: Enabling DND in “Phone” mode toggles all accounts on the phone to DND Model 6757i IP Phone User Guide Services Callers Screenname2 Screenname1...
Page 200: Dnd In Custom Mode
2. You use the CHANGE key to enable or disable DND for a specific account selected. 3. Press DONE to save the change. Services Callers 1. Screenname1 Indicates 2. Screenname2 DND On 3. Screenname3 - Change Cancel - Indicates - All On DND Off - All Off Done - Model 6757i IP Phone User Guide...
Page 201 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6757i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and...
Page 202 The following table describes the key and Message Waiting Indicator (MWI) LEDs when you enable CFWD on the IP Phone. Key LED Behavior for All Modes CFWD key LED if CFWD All, CFWD Busy, or CFWD No Answer is enabled for the account in focus.
Page 203 3. In the "Type" field, select Call Forward from the list of options. 4. (optional) If required, enable or disable the applicable states for the Call Forward key (Idle, Connected, Incoming, Outgoing, and/or Busy). Model 6757i IP Phone User Guide Softkey 2 configured for CFWD...
Page 204 All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone. to save your changes. Call Forward Key Mode Parameter Model 6757i IP Phone User Guide...
Page 205 You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts.On the 6757i, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Page 206 If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1. 15. Click The changes takes affect immediately without a reboot. to save your changes. Model 6757i IP Phone User Guide...
Page 207: Using Cfwd Via The Ip Phone Ui
Busy” enabled, and Screenname3 has CFWD disabled as indicated by no message displayed. 2. Press the Call Forward key. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type. Model 6757i IP Phone User Guide Services Callers...
Page 208 Indicates 1. All 2. Busy no CFWD phone 3. No Answer number configured - Change CopytoAll - Cancel - - All Off - All On Done - Indicates CFWD Disabled Model 6757i IP Phone User Guide , and CFWD NoAns...
Page 209 When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. Use the BACKSPACE key if required to delete characters. Model 6757i IP Phone User Guide Services Callers...
Page 210: Cfwd In Phone Mode
- All Off Cancel - Done - - All On Services Callers Screenname3 CFWD All Tues Jan1 10:00am - Call Fwd Indicates CFWD Enabled Indicates no CFWD phone number configured Indicates CFWD Disabled Model 6757i IP Phone User Guide , and...
Page 211 • Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must press this CANCEL key before pressing the DONE key. Model 6757i IP Phone User Guide...
Page 212 Call Forward Mode NoAns State: Number: 5551212 No. Rings: 3 - Change Change the State Cancel - Done - Change the Number Cancel - Done - Change the No. Rings Cancel - Done - Model 6757i IP Phone User Guide...
Page 213: Cfwd In Custom Mode
( ), Screenname 2 has one or more CFWD states enabled but a specific state has no call forward phone number configured as indicated by a states disabled as indicated by an X. Model 6757i IP Phone User Guide Services Callers...
Page 214 Call Forward Mode Indicates no CFWD phone 1. All 2. Busy number configured 3. No Answer - Change CopytoAll - Indicates Cancel - - All Off CFWD Disabled - All On Done - Model 6757i IP Phone User Guide , and...
Page 215 Every account will have the same settings for that call forward mode. 8. Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF by pressing the CHANGE key. Model 6757i IP Phone User Guide Services Callers...
Page 216 11. Press DONE in the CFWD State screen to save all changes. 12. Press DONE in the CFWD Mode screen to save all changes. 13. Press DONE in the CFWD Account screen to save all changes. Model 6757i IP Phone User Guide...
Page 217: Missed Calls Indicator
3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear softkey. The line item is deleted from the Callers List. Model 6757i IP Phone User Guide Callers List keys to scroll through the line items in the Callers List to find the line items...
Page 218: Voicemail
Voicemail The Voicemail feature on the 6757i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 219: Additional Features
All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6757i phone the same way you would on a regular telephone.
Page 220 1. Click on Basic Settings->Preferences. 2. Go to the "General" section 3. The “Suppress DTMF Playback” field is enabled by default. To disable this field, uncheck the box. 4. Click to save your settings. Model 6757i IP Phone User Guide...
Page 221: Display Dtmf Digits
Display DTMF Digits A feature on the 6757i phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or expansion module key.
Page 222 2. Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 6757i IP Phone User Guide...
Page 223: Enable/Disable Call Waiting
Aastra Web UI Use the following procedure to enable or disable Call Waiting on the IP phone. Note: "Call Waiting" is enabled by default. Model 6757i IP Phone User Guide Configuration”, see page 193.) It then forwards the call according “Incoming Call Interrupts Dialing”...
Page 224 1. Click on Basic Settings->Preferences->General. 2. The “Call Waiting” field is enabled by default.To disable this field, uncheck the box. 3. Click to save your settings. Model 6757i IP Phone User Guide...
Page 225: Play Call Waiting Tone
"Play Call Waiting Tone" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. The “Play Call Waiting Tone” field is enabled by default.To disable this field, uncheck the box. 3. Click to save your settings. Model 6757i IP Phone User Guide...
Page 226: Stuttered Dial Tone
"Stuttered Dial Tone" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. The “Stuttered Dial Tone” field is enabled by default. To disable this field, uncheck the box. 3. Click to save your settings. Model 6757i IP Phone User Guide...
Page 227: Xml Beep Support
"XML Beep Support" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. The "XML Beep Support" field is enabled by default. To disable this field, uncheck the box. 3. Click to save your settings. Model 6757i IP Phone User Guide...
Page 228: Status Scroll Delay
Use the following procedures to specify a status scroll delay on the IP phone. 1. Click on Basic Settings->Preferences->General. 2. Enter a value in the "Status Scroll Delay (seconds)" field. Valid values are: 1 to 25 seconds. Default is 5 seconds. 3. Click to save your settings. Model 6757i IP Phone User Guide...
Page 229: Incoming Call Interrupts Dialing
Settings->Preferences->General. Notes: 1. On a 6757i, you can press "Ignore" to ignore the call. To answer the call, you can press "Answer", lift the handset, or press the Speaker Key. 2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.
Page 230 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 6757i IP Phone User Guide...
Page 231: Switch Ui Focus To Ringing Line
Switch UI Focus to Ringing Line You can configure a feature on the 6757i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Page 232: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout The 6757i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
Page 233 (incoming or outgoing) ends on the phone, or after a duration of inactivity on an active line. Default is 0. Valid values are: • 0 to 999 4. Click Model 6757i IP Phone User Guide to save your changes.
Page 234: Goodbye Key Cancels Incoming Calls
Goodbye Key Cancels Incoming Calls The 6757i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call" and is configurable via the Aastra Web UI.
Page 235: Using The Goodbye Key To Cancel Incoming Calls Feature
"Goodbye Key Cancels Incoming Call" is disabled AND a second call comes in while you are on an active call, Model 6757i IP Phone User Guide to save your settings. THEN press the Goodbye key to reject the second incoming call.
Page 236: Upnp Mapping Lines (For Remote Phones)
UPnP mapping lines. Contact your System Administrator for more information. Configuring UPnP Mapping Lines Aastra Web UI Use the following procedure to configure the UPnP mapping lines on the IP phone. 1. Click on Basic Settings->Preferences->General. Model 6757i IP Phone User Guide...
Page 237 Valid values are 0 through 10. The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to. 3. Click Model 6757i IP Phone User Guide to save your settings.
Page 238: Message Waiting Indicator
2. The "Message Waiting Indicator Line" field is set to ALL lines by default. If required, change the setting to a specific line by selecting a line from the list. Valid values are All and lines 1 through 9. 3. Click to save your settings. Model 6757i IP Phone User Guide...
Page 239: Incoming Intercom Call Features
If you want to mute the intercom call, you enable this feature. If you want to unmute (or hear the intercom call), you disable this feature. "Microphone Mute" is enabled by default. Model 6757i IP Phone User Guide Description Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.
Page 240 When you disable this parameter, and there is an active call, the phone treats an incoming intercom call like a normal call and plays the call warning tone. "Allow Barge In" is enabled by default. Model 6757i IP Phone User Guide...
Page 241 5. The "Allow Barge In" field is enabled by default. If “Allow Barge In” is enabled, the phone puts an active call on hold and answers the incoming Intercom call. To disable this field, uncheck the box. 6. Click Model 6757i IP Phone User Guide to save your settings.
Page 242: Using Redial Key For "Last Number Redial
Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again to dial the number that displays on the screen. The “last number redial” feature for the Redial key is static and is not configurable. Model 6757i IP Phone User Guide...
Page 243: Group Rtp Paging (Receives Rtp Streams)
This feature is configurable using the Aastra Web UI only. The 6757i in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging” message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.
Page 244 2. For incoming Paging, the phone uses the Intercom configuration settings. The incoming Page is dependant on the “Allow Barge-In” parameter setting and the “Idling/On Call” state. 3. Click to save your settings. Model 6757i IP Phone User Guide...
Page 245: Use Lldp Elin
Use LLDP ELIN The 6757i IP Phone supports Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED), and Explicit Congestion Notification (ECN) Emergency Location Identification Number (ELIN). LLDP ELIN allows the phone to use the location information sent by the switch, as a caller ID for making emergency calls.
Page 246: Available Features Enabled By Administrators
Phone A Phone C B fowards call to C A calls B Phone B Missed calls indicator increments on phone B. Note: : Voicemail must be configured on phone B. “Intercom Key” page 139. Model 6757i IP Phone User Guide...
Page 247: Customizable Callers List Key And Services Key
Customizable Callers List Key and Services Key The 6757i IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service.
Page 248: Answer And Ignore Softkeys For Xml Applications
- Answer - Ignore line displays, you can press the Right Arrow key (Answer) to line disappears from the LCD. Pressing the Left Arrow key Model 6757i IP Phone User Guide “Centralized Conferencing (for...
Page 249: Playing A Wav File On Your Phone
Playing a WAV File On Your Phone If enabled by your Administrator, the 6757i IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
Page 250: Key Redirection
Contact your System Administrator for more information about this feature. Options Key If enabled by your Administrator, the Services Menu on the 6757i IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side.
Page 251: Xml Applications And Off-Hook Interaction
Contact your System Administrator for more information about this feature. XML Override for a Locked Phone The 6757i has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use softkeys/expansion module keys applicable to the XML application even though the phone is locked.
Page 252: Hold" Feature Enhancement (For Broadsoft Servers)
Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS) If enabled by an Administrator, the 6757i has authentication support when using HTTP or HTTPS as download protocols (as per RFC 2617). When a phone is connected to a Broadsoft Server using the CMS tool, a LOGIN key displays.
Page 253: Model M670I And M675I Expansion Modules
Model M670i and M675i Expansion Modules The 6757i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional softkeys. Model M670i The M670i provides 18 softkeys in each column (totaling 36 keys) on the keypad. Each key provides an LED for indicating call status.
Page 254 • park You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6757i IP Phone. Reference For more information about configuring the expansion module keys with these functions, see the “Softkeys”...
Page 255: Using The Expansion Modules
Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1"List 1" and "List 2" Page 2"List 3" and "List 4" Model 6757i IP Phone User Guide Lock Phone BLF Key Office (speeddial)
Page 256 System Administrator for more information. References For more information about configuring softkeys, see For more information about installing M670i and M675i modules on your phone, see the Aastra 6757i SIP IP Phone Installation Guide. List 1 List 2 Lock/Unlock BLF 200...
Page 257 You can press and hold an expansion module key to create a speeddial key and configure it the same way you configure a speeddial key on the phone. For a procedure on creating a speeddial key, see “Press-and-Hold to Create a Speeddial (applicable to softkeys, keypad keys, expansion module keys)” page Model 6757i IP Phone User Guide...
Page 258: Faqs
Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 6757i Installation Guide for details.
Page 259 4. Enter the new user password and press Enter. 5. Re-enter the new user password and press Enter. A message, "Password Changed" displays on the screen. Model 6757i IP Phone User Guide “Services Key” page 132 more information about the options available under page on the phone to enter the Options List.
Page 260 Why does my phone display "Bad Encrypted Config"? The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed. Report this error to your System Administrator. to save your changes. “User Password” page Model 6757i IP Phone User Guide...
Page 261 Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 6757i IP Phone User Guide button on the phone to enter the Option List.
Page 262 The phone unlocks. Aastra Web UI 1. Click on Operation->Phone Lock. “Making Calls” page on the phone to enter the Options List. on the phone. on the phone to enter the Options List. 152. Model 6757i IP Phone User Guide...
Page 263 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6757i IP Phone User Guide...
Page 265: Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
Page 266 Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;...
Page 267: Appendix A - Time Zone Codes
AZ - Azerbaijan (Baku) BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Model 6757i IP Phone User Guide Time Zone Code...
Page 268 FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE - Georgia (Tbilisi) GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo Time Zone Code Model 6757i IP Phone User Guide...
Page 269 NU-Niue NZ-Auckland NZ-Chatham OM - Oman (Muscat) PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr Model 6757i IP Phone User Guide Time Zone Code...
Page 270 Time Zone Name SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Time Zone Code Model 6757i IP Phone User Guide...
Page 271: Index
182 deleting entries in 185 downloading to phone 181 editing 184 using 183 using on phone 183 Model 6757i IP Phone User Guide Index Callers List key 137 callers list key, customizable 239 callers list, softkey for 137 calls...
Page 272 68 LLDP ELIN 237 lock/unlock the phone 55 M670i 245 M675i 245 making calls 152 managing calls 171 message waiting indicator, configuring 230 microphone mute, for intercom 231 microphone volume, headset 35 Model 6757i IP Phone User Guide...
Page 273 224 redial 157 restarting the phone 54 ring tone sets 28 ring tones 27 RTP paging, group 235 Model 6757i IP Phone User Guide Index Services key 132 services key, customizable 239 softkeys 60 answer softkey for XML 240...
Page 274 257 Web UI, using 18 WebApps key 106 XML application title 100 XML application URI 100 XML beep support 219 XML features 241 XML key 100 XML services accessing 105 Index-4 Index Model 6757i IP Phone User Guide...
Page 276 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

Aastra 6757I User Manual

Software License Agreement

Table of Contents

About this Guide

Introduction

Getting Started

IP Phone Keys and Key Descriptions

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Line Keys and Softkeys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Additional Features

Available Features Enabled by Administrators

Model M670I and M675I Expansion Modules

Troubleshooting Solutions

Limited Warranty

Appendix A - Time Zone Codes

Index

Quick Links

Need help?

Questions and answers

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Summary of Contents for Aastra 6757I