Printer Driver And Utility Problems - Epson EPL-5800L Reference Manual

Printer driver and utility problems

The status information does not match the real status of the
printer
EPSON Status Monitor 3 monitors the printer at regular intervals.
You may need to wait until EPSON Status Monitor 3 monitors the
printer again, and automatically updates the status.
Cannot install the printer driver in Windows
If your computer did not have Windows 98 pre-installed, it is an
upgrade from Windows 95 to 98. It may not support USB
connectors, and may not print. Confirm whether your computer
supports USB connectors by calling the manufacturer.
The printer driver is installed as an "unknown device" in
Device Manager
Some problem may have disrupted the plug-and-play installation
of the printer driver. With the printer turned on and connected to
the computer through a USB cable, right-click the My Computer
icon and choose Properties. Click the Device Manager tab and
check if USB printer or EPL-5800L appears under unknown
device. If it does, disconnect the USB cable from the printer,
reconnect it, and reinstall the printer driver.
Chapter 6 Troubleshooting 109