Acer Aspire S7-391 Service Manual
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Acer Aspire S7-391 Service Manual

Acer s7-391 notebook service guide
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  • Page 1 Aspire S7-391 SERVICEGUIDE...

  • Page 2: Revision History

    Revision History Refer to the table below for the updates made to this Aspire S7-391 Service Guide. Date Version Chapter Updates 09-14-2012 FIRST DRAFT 09-19-2012 Rev 01 09-20-2012 Rev 02 Service guide files and updates are available on the ACER/CSD website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change...
  • Page 3 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
  • Page 4 Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 5: Table Of Contents

    CHAPTER 1 Hardware Specifications Features ..........1-3 Operating System .
  • Page 6 BIOS Flash Utilities ........2-13 Remove HDD/BIOS Password Utilities ....2-14 Removing the HDD Password .
  • Page 7 Reinstalling the M-SATA Board ......3-60 Reinstalling the Hold Sensor Board..... .3-62 Reinstalling the RTC Battery .
  • Page 8 FRU List Aspire S7-391 Exploded Diagrams ..... . .6-4 Main Assembly ........6-4 FRU List .

  • Page 9: Hardware Specifications

    CHAPTER Hardware Specifications...
  • Page 10 Features ..........1-3 Operating System .

  • Page 11: Features

    Onboard system memory and dual-channel DDR3L SDRAM support  4 GB of DDR3L onboard system memory Display  13.3" Full HD 1920 x 1080, Acer ComfyView LED-backlit TFT Touch Panel LCD  Integrated multi-touch screen, supports 10 finger touch  1920×1080 resolution, 16:9 aspect ratio ...

  • Page 12: Graphics

    Graphics  Graphics controller: ®  Intel HD Graphics 4000 with 128 MB of dedicated system memory, supporting ® ® ® ® Microsoft DirectX 11, OpenG 3.1 and OpenCL v1.1  Dual independent display support  Internal resolutions and refresh rate supported: ...

  • Page 13: Communication

     4 cell 2500 mAh 4S1P Second Battery (Optional Accessory)  12 hours (total includes main battery life)  Up to 180 days using Acer Green Instant On technology (total includes main battery life)  Charging period:  1.5 to 2 hours for 0–80% capacity ...

  • Page 14: Keyboard And Pointing Device

    Keyboard and Pointing Device Keyboard  68-/69-/73-key Acer S7 keyboard with international language support  EL Backlight  Inverted “T” cursor keys  Hotkeys for volume and brightness level, keyboard backlight, wireless and sleep functions, and display and touchpad toggle ®...

  • Page 15: Software And Tools

    Acer Backup Manager  AcerCloud  Acer Instant Update Utility  Acer Power Management  Acer Recovery Management  Acer Ring with Device Control Lite  Acer USB Charge Manager  Bluestacks  BookLive (Japan only)  MyET  Norton™ Online Backup ...

  • Page 16: Warranty

    Web links and utilities  Acer Accessory Store  Acer Explorer (Metro App)  Acer Identity Card  Acer Updater ®  eBay shortcut (Australia, Austria, Canada, France, Germany, Italy, India, Ireland, Mexico, Netherlands, Philippines, Poland, Russia, Singapore, Spain, Switzerland, United States, United Kingdom only) ...

  • Page 17: Notebook Tour

    Notebook Tour This section provides an overview of the features and functions of the notebook. Open Front View Figure 1-1. Open Front View Table 1-1. Open Front View Icon Item Description Ambient Light Sensor Controls the keyboard and monitor backlights. Webcam LED Camera status indicator.

  • Page 18: Left View

    Left View Figure 1-2. Left View Table 1-2. Left View Icon Item Description DC-in jack Connects to the AC adapter. Micro HDMI port Supports high definition digital video connections. Headphone/Mic in Connects to combo Headphone/Mic in devices combo jack Power button Turns the computer on and off.

  • Page 19: Right View

    Right View Figure 1-3. Right View Table 1-3. Right View Icon Item Description Multi-in-1 card reader Supports MMC, MMCplus, and SD cards. Note: Only one card can operate at any given time. 2 - 3 USB 3.0 port Connects to USB devices (e.g., USB mouse, USB camera).

  • Page 20: Base View

    Base View Figure 1-4. Base View Table 1-4. Base View Icon Item Description Battery reset pinhole Insert a paperclip into the hole and press for four seconds to reset the computer (simulates removing and reinstalling the battery) Speakers Deliver stereo audio output. Integrated Internal microphone for sound recording and video microphone...

  • Page 21: Touchpad Basics

    Touchpad Basics Figure 1-5. Touchpad  Move finger across the multi-touchpad (1) to move the cursor. Tapping on the multi-touchpad is the same as clicking the left button of a mouse.  Press the lower left (2) and lower right (3) part of the multi-touchpad to perform selection and execution functions.

  • Page 22: Keyboard

    Keyboard The keyboard contains an inverted “T” cursor key, Windows® key, Application key, function lock keys and hotkeys controlling various computer features. Figure 1-6. Keyboard Lock Key The keyboard has one lock key which the user can toggle on and off. Figure 1-7.

  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Figure 1-8. Windows-specific Keys Table 1-8. Windows-specific Keys Description Windows Pressed alone, this key toggles the screen between the desktop and the Start screen. It can also be used with other keys to provide a variety of Logo key functions.
  • Page 24 Hotkeys The computer uses hotkeys or key combinations to access most computer controls. To activate hotkeys, press and hold the Fn key before pressing the key in the combination. Figure 1-9. Hotkeys Table 1-9. Hotkeys Hotkey Icon Function Description Fn+Q Communication Toggles the WiFi, 3G and/or Bluetooth functions device toggle...

  • Page 25: System Block Diagram

    System Block Diagram Figure 1-10. System Block Diagram 1-17 Hardware Specifications and Configurations...

  • Page 26: Specification Tables

    Specification Tables Computer Specifications Item Metric Imperial Dimensions Width 32.3 cm 12.73 in Depth 22.3 cm 8.80 in Height 1.2 cm 0.47 in Weight (equipped with 4-cell 1.26 kg 2.78 lbs battery pack) Weight (equipped with 4-cell 1.57 kg 3.46 lbs battery pack + 4-cell second battery) Input power...
  • Page 27 System Board Item Specification Core logic ® Mobile Intel HM77 Express Chipset Graphics ® Integrated in the Mobile Intel HM77 Express Chipset USB 3.0 ® Integrated in the Mobile Intel HM77 Express Chipset Wireless LAN + MD222 Bluetooth Audio codec Realtek 271X VB6 Card reader Built-in...
  • Page 28 CPU Temperature Fan Speed (RPM) SPL Spec (dBA) 7680/12288 8777/13653 9637/16384 Throttling 50%: On= 100°C; OFF= 94°C OS shuts down at 103°C; Hardware shuts down at 77°C System Memory Item Specification Memory controller ® Integrated in the Mobile Intel HM77 Express Chipset Memory size 4 GB onboard Maximum system memory...
  • Page 29  Microsoft SLP 1.0 support  Microsoft OA 2.0 and 2.1 support  Keyboard Item Specification Type Acer S7 keyboard Total number of keys 68-/69-/73-key Windows logo key Internal and external USB keyboard work simultaneously? Features Inverted “T” cursor keys ...
  • Page 30 Item Specification Performance Max. Read Speed 550MB / s 550MB / s Max. Read Speed 510MB / s 520MB / s Power Requirement 5 VDC Card Reader Item Specification Controller RTS 5138 Cards supported MultiMediaCard™ (MMC)  MultiMediaCard Plus (MMCplus™) ...
  • Page 31 Supported Display Resolutions Specification 1024×768, 60 Hz 1360×768, 60 Hz 1152×864, 60 Hz 1366×768, 60 Hz 1280×768, 60 Hz 1400×1050, 60 Hz 1280×800, 60 Hz 1440×900, 60 Hz 1280×960, 60 Hz 1600×900, 60 Hz 1280×1024, 60 Hz 1680×1050, 60 Hz Maximum Resolution HDMI: 1920x1080: 60Hz Audio Codec Item...
  • Page 32 Webcam Item Specification Vendor and models Chicony HD_SS CH_SONY119_SP  Chicony HD_S CH_SONY119_SP  Primax PM_SONY119_SP  Resolution 1.3 MP HD Wireless LAN + Bluetooth Item Specification Module Liteon 3rd WiFi 2x2 AGN+ BT4.0 Atheros MD222  Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Atheros MD222 ...
  • Page 33 System LED Indicators Item Specification Power status Solid blue: The computer is turned on.  Blinking amber: The computer is in power-saving mode.  Indicator off: The computer is turned off.  Battery status AC adapter connected: Solid blue: The battery charge is at full capacity. ...
  • Page 34 System Power Management Item Specification Power management system ACPI 3.0-compliant Power global states G3 Mechanical Off - This off state is entered through a  mechanical means; no electrical current is running through the circuitry and it can be worked on without damaging the hardware or endangering service personnel.
  • Page 35 System DMA Specification Legacy Mode Power Management DMA0 Free DMA1 Free DMA2 Free DMA3 Free DMA4 Direct memory access controller DMA5 Free DMA6 Free DMA7 Free System Interrupt Specification Hardware IRQ System Function IRQ0 System timer IRQ1 Radio Controller IRQ8 System CMOS/real time clock IRQ12 ELAN PS/2 Port Smart-Pad...
  • Page 36 System IO Address Map I/O address (hex) System Function (shipping configuration) 0000 - 001F Direct Memory Access Controller 0000- 0C1F PCI Express Root Complex 0020- 0021 Programmable Interrupt Controller 0024- 0025 Programmable Interrupt Controller 0028- 0029 Programmable Interrupt Controller 002C - 002D Programmable Interrupt Controller 002E - 002F Motherboard resources...
  • Page 37 I/O address (hex) System Function (shipping configuration) 00B0- 00B1 Programmable Interrupt Controller 00B2- 00B3 Motherboard resources 00B4- 00B5 Programmable Interrupt Controller 00B8- 00B9 Programmable Interrupt Controller 00BC - 00BD Programmable Interrupt Controller 00C0- 00DF Direct Memory Access Controller 00F0- 00F0 Numeric data processor 0400 - 0453 Motherboard resources...
  • Page 38 1-30 Hardware Specifications and Configurations...

  • Page 39: System Utilities

    CHAPTER System Utilities...
  • Page 40 BIOS Setup Utility ........2-3 Navigating the BIOS Utility .

  • Page 41: Bios Setup Utility

    System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises.

  • Page 42: Bios Menus

    BIOS Menus This section describes the InsydeH2O BIOS Setup Utility menu tabs. NOTE: NOTE: The screenshots used in this chapter are for reference only. Actual values can vary depending on the computer model. Information This tab shows a summary of the computer‘s hardware information. Figure 2-1.
  • Page 43 Table 2-1. Hardware Information (Continued) Parameter Description Product Name Model name of the computer. Manufacturer Name Computer manufacturer. UUID The universally unique identifier tag assigned to the computer. System Utilities...

  • Page 44: Main

    Main Use this tab to set the system time and date, enable or disable boot options, and enable or disable the D2D recovery feature. Figure 2-2. BIOS Main Table 2-2. BIOS Main Parameter Description Format/Option System Time System time expressed in 24-hour format. Format: HH:MM:SS (hour:minute:second) System Date...

  • Page 45: Security

    Security Use this tab to safeguard and protect the computer from unauthorized use. Figure 2-3. BIOS Security Table 2-3. BIOS Security Parameter Description Option Supervisor Password Is Supervisor password setting. or Set Clear User Password Is User password setting. or Set Clear HDD0 Password Is Primary hard drive password setting.
  • Page 46 Table 2-3. BIOS Security (Continued) Parameter Description Option Erase all Secure Boot Option to clear all Secure Boot signature – Setting databases (PK, KEK, db, dbx). Note: An administrator password is required to configure this parameter. Select an UEFI file as Option to launch an UEFI application from the –...

  • Page 47: Setting A Password

    Setting a Password Follow the succeeding instructions to set the user or supervisor passwords. 1. Press to highlight a Set _______ Password parameter and press Enter. The Set _______ Password dialog box appears. Set Supervisor Password Enter New Password Confirm New Password [ Figure 2-4.

  • Page 48: Changing A Password

    Changing a Password 1. Press to highlight a Set _______ Password parameter and press Enter. The Set _______ Password dialog box appears. Set Supervisor Password Enter Current Password [ Enter New Password [ Confirm New Password [ Figure 2-6. Set Supervisor Password 2.

  • Page 49: Boot

    Boot Use this tab to set the preferred drive sequence in which the Setup Utility attempts to boot the operating system. By default, the computer searches for boot devices in the following order: 1. Windows Boot Manager 2. Primary Hard Disk Drive 3.

  • Page 50: Exit

    Exit Use the Exit tab to save or discard changes and close the BIOS Setup Utility. Figure 2-9. BIOS Exit Table 2-9. Exit Parameters Parameter Description Exit Saving Changes Close the BIOS Setup Utility and save the setup changes. Exit Discarding Changes Close the BIOS Setup Utility without saving the setup changes.

  • Page 51: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used.

  • Page 52: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section explains how to remove the HDD and BIOS passwords. Removing the HDD Password NOTE: NOTE: If the incorrect HDD password is entered three times in succession, an error is generated. (Figure 2-10) Password Error Status HDD password error code Figure 2-10.
  • Page 53 4. Select option 2 (upper case ASCII code) and press Enter. 5. Write down the generated master password. 6. Reboot the computer. 7. In the HDD password prompt, type the master password generated in step 5, then press Enter. System Utilities 2-15...

  • Page 54: Removing The Bios Passwords

    Removing the BIOS Passwords To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard. Figure 2-13. G2201 Hardware Gap 1. Shut down the computer and disconnect the AC adapter and all other peripherals from the computer.

  • Page 55: Using Dmi Utility

    Using DMI Utility The DMI (Desktop Management Interface) Tool generates a standard framework for managing and tracking system components. The DMI utility supports DOS, Window 7 and Windows 8 with WMI interface installation. Using DMI Utility in DOS Mode Perform the following steps to use the DMI Utility in DOS mode: 1.
  • Page 56 5. Set Boot Mode to Legacy. Figure 2-15. BIOS Boot Mode 6. Connect the USB HDD and reboot the computer. 7. At the command prompt, navigate to the DMI folder. 8. Execute the < DMI.EXE> file. NOTE: NOTE: Refer to Table 2-16 on page 18 below for a list of DMI tool command usage.

  • Page 57: Using Dmi Utility In Windows Mode

    Using DMI Utility in Windows Mode Perform the following steps to use the DMI Utility in 32- or 64-bit Windows OS mode: 1. Navigate to the correct DMI folder (DMI\Windows\x86 for 32-bit Windows OS or DMI\WIndows\x64 for 64-bit Windows OS). 2.
  • Page 58 2-20 System Utilities...

  • Page 59: Machine Maintenance

    CHAPTER Machine Maintenance...
  • Page 60 Machine Disassembly and Replacement ....3-3 Recommended Equipment ......3-3 Replacement Requirements .

  • Page 61: Machine Disassembly And Replacement

    Machine Maintenance Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.

  • Page 62: Pre-Disassembly Instructions

    Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. Figure 3-1.

  • Page 63: Disassembly Process

    KEYBOARD CASE ANTENNA HOLDER MODULE Figure 3-2. Disassembly Flowchart Table 3-2. Screw List Step Screw Quantity Acer Part Number Lower Case Disassembly M2 x L3.5 86.9A162.3R5 M2 x L5 86.00S66.525 Battery Pack Disassembly M2 x L2 86.9A162.2R0 Speaker Module Disassembly M2 x L2 86.9A162.2R0...
  • Page 64 Table 3-2. Screw List Step Screw Quantity Acer Part Number Touchpad Module Disassembly M1.2 x L1 86.9A56R.1R0 Mainboard Disassembly M2 x L3 86.9A562.3R0 Thermal Module Disassembly Thermal Screw Upper Case Disassembly M2 x L4 86.9AR62.4R0 WLAN Antenna Holder Disassembly M2 x L3 86.9A562.3R0...

  • Page 65: Removing The Lower Case

    Removing the Lower Case 1. Remove the eleven screws securing the lower case to the upper case assembly. Figure 3-3. Lower Case Screws Table 3-3. Screws Step Screw Quantity Screw Type Lower Case Disassembly M2 x L3.5 M2 x L5 2.

  • Page 66: Removing The Battery Pack

    Removing the Battery Pack 1. Perform the “Removing the Lower Case” procedure described on page 3-7. 2. Remove the screw securing the battery pack to the upper case. Figure 3-5. Battery Pack Screw Table 3-5. Screw Step Screw Quantity Screw Type Battery Pack Disassembly M2 x L2 3.
  • Page 67 4. Disconnect the battery pack cable from the mainboard. Figure 3-7. Battery Pack Cable 5. Detach the battery pack from the upper case assembly. Figure 3-8. Battery Pack NOTE: NOTE: The battery pack has been highlighted with the yellow border in Figure 3-8.

  • Page 68: Removing The Left And Right Speakers

    Removing the Left and Right Speakers 1. Perform the “Removing the Lower Case” procedure described on page 3-7. 2. Perform the “Removing the Battery Pack” procedure described on page 3-8. 3. Disconnect the speaker’s cable from the mainboard. Figure 3-9. Speaker Cable 4.
  • Page 69 5. Remove the four screws securing the left and right speakers to the upper case assembly. Figure 3-11. Left and Right Speaker Screws Table 3-11. Screws Step Screw Quantity Screw Type Speaker Module Disassembly M2 x L2 6. Detach the left and right speakers from the upper case assembly. Figure 3-12.

  • Page 70: Removing The Rtc Battery

    Removing the RTC Battery 1. Perform the “Removing the Lower Case” procedure described on page 3-7. 2. Perform the “Removing the Battery Pack” procedure described on page 3-8. 3. Disconnect the RTC battery cable from the mainboard. Figure 3-13. RTC Battery Cable 4.

  • Page 71: Removing The Hold Sensor Board

    Removing the Hold Sensor Board 1. Perform the “Removing the Lower Case” procedure described on page 3-7. 2. Perform the “Removing the Battery Pack” procedure described on page 3-8. 3. Release the connector latch (1) from the mainboard, then disconnect the hold sensor cable (2).
  • Page 72 5. Detach the hold sensor board from the upper case assembly. Figure 3-17. Hold Sensor Board NOTE: NOTE: A circuit board that is > 10cm has been highlighted with a yellow rectangle in Figure 3-17. Follow the local regulations for disposing this type of circuit board. 6.

  • Page 73: Removing The M-Sata Board

    Removing the M-SATA Board 1. Perform the “Removing the Lower Case” procedure described on page 3-7. 2. Perform the “Removing the Battery Pack” procedure described on page 3-8. 3. Release the camera and touch screen cable from the adhesive tape securing it. Figure 3-19.
  • Page 74 5. Remove the screw securing the M-SATA board to the upper case assembly. Figure 3-21. M-SATA Board Screw Table 3-21. Screw Step Screw Quantity Screw Type M-SATA Board Disassembly M2 x L3 6. Detach the M-SATA board from the upper case assembly. Figure 3-22.

  • Page 75: Removing The Small Fan

    Removing the Small Fan 1. Perform the “Removing the Lower Case” procedure described on page 3-7. 2. Perform the “Removing the Battery Pack” procedure described on page 3-8. 3. Perform the “Removing the M-SATA Board” procedure described on page 3-15. 4.
  • Page 76 6. Detach the small fan from the upper case assembly. Figure 3-25. Small Fan 3-18 Machine Maintenance...

  • Page 77: Removing The Big Fan

    Removing the Big Fan 1. Perform the “Removing the Lower Case” procedure described on page 3-7. 2. Perform the “Removing the Battery Pack” procedure described on page 3-8. 3. Release the LCD cable from the adhesive tape securing it. Figure 3-26. LCD Cable Adhesive Tape 4.
  • Page 78 5. Release the connector latch (1) from the mainboard, then disconnect the big fan cable (2). Figure 3-28. Big Fan Cable 6. Remove the two screws securing the big fan to the upper case assembly. Figure 3-29. Big Fan Screws Table 3-29.
  • Page 79 7. Detach the big fan from the upper case assembly. Figure 3-30. Big Fan 3-21 Machine Maintenance...

  • Page 80: Removing The Touchpad Module

    Removing the Touchpad Module 1. Perform the “Removing the Lower Case” procedure described on page 3-7. 2. Perform the “Removing the Battery Pack” procedure described on page 3-8. 3. Release the connector latch (1) from the mainboard, then disconnect the touchpad cable (2). Figure 3-31.
  • Page 81 5. Remove the five screws securing the touchpad module to the upper case assembly. Figure 3-33. Touchpad Module Screws Table 3-33. Screws Step Screw Quantity Screw Type Touchpad Module Disassembly M1.2 × L1 6. Release the touchpad module from the adhesive tape and spacer securing it. Figure 3-34.
  • Page 82 7. Detach the touchpad module from the upper case assembly. Figure 3-35. Touchpad Module NOTE: NOTE: A circuit board that is > 10cm has been highlighted with a yellow rectangle in Figure 3-35. Follow the local regulations for disposing this type of circuit board. 3-24 Machine Maintenance...

  • Page 83: Removing The El Small Board

    Removing the EL Small Board 1. Perform the “Removing the Lower Case” procedure described on page 3-7. 2. Perform the “Removing the Battery Pack” procedure described on page 3-8. 3. Release the connector latch (1) from the mainboard, then disconnect the EL small board cable (2).
  • Page 84 5. Detach the EL small board from the upper case assembly. Figure 3-38. EL Small Board NOTE: NOTE: A circuit board that is > 10cm has been highlighted with a yellow rectangle in Figure 3-38. Follow the local regulations for disposing this type of circuit board. 3-26 Machine Maintenance...

  • Page 85: Removing The Mainboard

    Removing the Mainboard 1. Perform the “Removing the Lower Case” procedure described on page 3-7. 2. Perform the “Removing the Battery Pack” procedure described on page 3-8. 3. Perform the “Removing the Left and Right Speakers” procedure described on page 3-10. 4.
  • Page 86 12. Release the connector latch (1) from the mainboard, then disconnect the keyboard cable (2). Figure 3-40. Keyboard Cable 13. Remove the six screws securing the mainboard to the upper case. Figure 3-41. Mainboard Screws Table 3-41. Screws Step Screw Quantity Screw Type Mainboard Disassembly...
  • Page 87 14. Detach the DC-In bracket from the upper case. Figure 3-42. DC-In Bracket 15. Gently turn the mainboard over to access the bottom side of the mainboard. Figure 3-43. Mainboard NOTE: NOTE: A circuit board that is > 10cm has been highlighted with a yellow rectangle in Figure 3-43.
  • Page 88 16. Disconnect the DC-In cable from the mainboard. Figure 3-44. DC-In Cable 17. Detach the DC-In cable from the mainboard. Figure 3-45. DC-In Cable Layout 3-30 Machine Maintenance...
  • Page 89 18. Detach the DC-In module from the mainboard. Figure 3-46. DC-In Module 19. Release the WLAN antenna cables from the adhesive tape securing it. Figure 3-47. WLAN Antenna Cables Adhesive Tape 3-31 Machine Maintenance...
  • Page 90 20. Unplug the two antenna cables from the WLAN module. Figure 3-48. WLAN Module Antennas IMPORTANT: For reference during machine reassembly, note that the auxiliary cable have a white spot marking on it and should be reconnected to the auxiliary connector. 3-32 Machine Maintenance...

  • Page 91: Removing The Thermal Module

    Removing the Thermal Module 1. Perform the “Removing the Mainboard” procedure described on page 3-27. 2. Loosen the spring-loaded captive screws securing the thermal module. Follow the screw sequence indicated on Figure 3-49. Figure 3-49. Thermal Module Screws Table 3-49. Screws Step Screw Quantity...

  • Page 92: Removing The Led Indicator

    Removing the LED Indicator 1. Perform the “Removing the Mainboard” procedure described on page 3-27. 2. Disengage the latches on the middle cover from the upper case assembly in the sequence shown on Figure 3-51, then detach the middle cover. Figure 3-51.

  • Page 93: Removing The Upper Case Assembly

    Removing the Upper Case Assembly 1. Perform the “Removing the Mainboard” procedure described on page 3-27. 2. Perform the “Removing the LED Indicator” procedure described on page 3-34. 3. Tilt the upper case until it is approximately at a 45° angle with the LCD assembly. Figure 3-53.
  • Page 94 5. Gently lift the upper case assembly away from the LCD module. Figure 3-55. Upper Case Assembly 3-36 Machine Maintenance...

  • Page 95: Removing The Keyboard

    Removing the Keyboard NOTE: NOTE: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing. 1. Perform the “Removing the Upper Case Assembly” procedure described on page 3-35. 2. Release the keyboard from the adhesive tape securing it to the upper case assembly. Figure 3-56.
  • Page 96 4. Detach the keyboard from the upper case. Figure 3-58. Keyboard 3-38 Machine Maintenance...

  • Page 97: Reassembly Process

    Reassembly Process Reinstalling the Keyboard 1. Place the keyboard in its slot in the upper case assembly. Figure 3-59. Keyboard 2. Secure the keyboard to the upper case assembly using fifty three screws. Figure 3-60. Keyboard Screws Table 3-60. Screws Step Screw Quantity...
  • Page 98 3. Secure the keyboard to the upper case assembly using adhesive tape. Figure 3-61. Keyboard Adhesive Tape 3-40 Machine Maintenance...

  • Page 99: Reinstalling The Upper Case Assembly

    Reinstalling the Upper Case Assembly 1. Gently insert the upper case assembly into the LCD module. Figure 3-62. Upper Case Assembly 2. Secure the upper case assembly to the LCD hinges using four screws. Figure 3-63. Upper Case Screws – LCD Hinges Table 3-63.

  • Page 100: Reinstalling The Led Indicator

    Reinstalling the LED Indicator 1. Insert the LED indicator into the upper case assembly. Figure 3-64. LED Indicator 2. Insert the middle cover into the upper case assembly until it latch into place. Figure 3-65. Middle Cover 3-42 Machine Maintenance...

  • Page 101: Reinstalling The Thermal Module

    Reinstalling the Thermal Module 1. Place the thermal module into the mainboard. Figure 3-66. Thermal Module 2. Tighten the spring-loaded captive screws to secure the thermal module to the mainboard. Follow the screw sequence indicated on Figure 3-67. Figure 3-67. Thermal Module Screws Table 3-67.

  • Page 102: Reinstalling The Mainboard

    Reinstalling the Mainboard 1. Connect the two antenna cables to the WLAN module. Figure 3-68. WLAN Module Antennas IMPORTANT: Note that the auxiliary cable have a white spot marking on it and should be reconnected to the auxiliary connector. 2. Secure the WLAN antenna cables to the mainboard using adhesive tape. Figure 3-69.
  • Page 103 3. Insert the DC-In module into its socket in the upper case assembly. Figure 3-70. DC-In Module 4. Insert the DC-In cable into the mainboard. Figure 3-71. DC-In Cable Layout 3-45 Machine Maintenance...
  • Page 104 5. Connect the DC-In cable to the mainboard. Figure 3-72. DC-In Cable 6. Gently turn the mainboard over and place it into its socket in the upper case assembly. Figure 3-73. Mainboard 3-46 Machine Maintenance...
  • Page 105 7. Place the DC-In bracket into the upper case. Figure 3-74. DC-In Bracket 8. Secure the mainboard to the upper case using six screws. Figure 3-75. Mainboard Screws Table 3-75. Screws Step Screw Quantity Screw Type Mainboard Reassembly M2 × L3 3-47 Machine Maintenance...
  • Page 106 9. Connect the keyboard cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-76. Keyboard Cable 10. Connect the LED indicator cable to the mainboard (1), then press the connector latch (2) until it locks into place.

  • Page 107: Reinstalling The El Small Board

    Reinstalling the EL Small Board 1. Place the EL small board into the upper case assembly. Figure 3-78. EL Small Board 2. Place the cable into the upper case assembly (1). Connect the EL small board cable to the EL small board (2), then press the connector latch (3) until it locks into place. Figure 3-79.
  • Page 108 3. Connect the EL small board cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-80. EL Small Board Cable 3-50 Machine Maintenance...

  • Page 109: Reinstalling The Touchpad Module

    Reinstalling the Touchpad Module 1. Place the touchpad bracket into the upper case assembly. Figure 3-81. Touchpad Bracket 2. Secure the touchpad bracket to the upper case assembly using adhesive tape with spacer. Figure 3-82. Touchpad Bracket Self Adhesive Tape and Spacer 3-51 Machine Maintenance...
  • Page 110 3. Secure the touchpad bracket to the upper case assembly using five screws. Figure 3-83. Touchpad Bracket Screws Table 3-83. Screws Step Screw Quantity Screw Type Touchpad Bracket Reassembly M1.2 × L1 4. Turn the computer over and open the LCD panel. 5.
  • Page 111 6. Press the upper edges of the touchpad module until the latches lock into place. Figure 3-85. Touchpad Latches 7. Close the LCD panel and turn the computer over. 8. Place the cable into the upper case assembly (1). Connect the touchpad cable to the touchpad board (2), then press the connector latch (3) until it locks into place.
  • Page 112 9. Connect the touchpad cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-87. Touchpad Cable 3-54 Machine Maintenance...

  • Page 113: Reinstalling The Big Fan

    Reinstalling the Big Fan 1. Place the big fan into the upper case assembly. Figure 3-88. Big Fan 2. Secure the big fan to the upper case assembly using two screws. Figure 3-89. Big Fan Screws Table 3-89. Screws Step Screw Quantity Screw Type...
  • Page 114 3. Connect the big fan cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-90. Big Fan Cable 4. Connect the LCD cable to the mainboard. Figure 3-91. LCD Cable 3-56 Machine Maintenance...
  • Page 115 5. Secure the LCD cable to the mainboard using adhesive tape. Figure 3-92. LCD Cable Adhesive Tape 3-57 Machine Maintenance...

  • Page 116: Reinstalling The Small Fan

    Reinstalling the Small Fan 1. Place the small fan into the upper case assembly. Figure 3-93. Small Fan 2. Secure the small fan to the upper case assembly using two screws. Figure 3-94. Small Fan Screws Table 3-94. Screws Step Screw Quantity Screw Type...
  • Page 117 3. Connect the small fan cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-95. Small Fan Cable 3-59 Machine Maintenance...

  • Page 118: Reinstalling The M-Sata Board

    Reinstalling the M-SATA Board 1. Insert the M-SATA board into the upper case assembly. Figure 3-96. M-SATA Board 2. Secure the M-SATA board to the upper case assembly using one screw. Figure 3-97. M-SATA Board Screw Table 3-97. Screw Step Screw Quantity Screw Type...
  • Page 119 3. Connect the camera and touch screen cable to the mainboard. Figure 3-98. Camera and Touch Screen Cable 4. Secure the camera and touch screen cable to the mainboard using adhesive tape. Figure 3-99. Camera and Touch Screen Cable Adhesive Tape 3-61 Machine Maintenance...

  • Page 120: Reinstalling The Hold Sensor Board

    Reinstalling the Hold Sensor Board 1. Connect the hold sensor cable to the hold sensor board (1), then press the connector latch (2) until it locks into place. Figure 3-100. Hold Sensor Cable 2. Place the hold sensor board into the upper case assembly. Figure 3-101.
  • Page 121 3. Secure the hold sensor board to the upper case assembly using one screw. Figure 3-102. Hold Sensor Board Screw Table 3-102. Screw Step Screw Quantity Screw Type Hold Sensor Board Reassembly M2 x L2 4. Connect the hold sensor cable to the mainboard (1), then press the connector latch (2) until it locks into place.

  • Page 122: Reinstalling The Rtc Battery

    Reinstalling the RTC Battery 1. Place the RTC battery into the upper case assembly. Figure 3-104. RTC Battery 2. Connect the RTC battery cable to the mainboard. Figure 3-105. RTC Battery Cable 3-64 Machine Maintenance...

  • Page 123: Reinstalling The Left And Right Speakers

    Reinstalling the Left and Right Speakers 1. Place the left and right speakers into the upper case assembly. Figure 3-106. Left and Right Speakers 2. Secure the left and right speakers to the upper case assembly using four screws. Figure 3-107. Left and Right Speaker Screws Table 3-107.
  • Page 124 3. Insert the speaker cable into the latches in the upper case assembly. Figure 3-108. Upper Case Assembly Latches 4. Connect the speaker’s cable to the mainboard. Figure 3-109. Speaker Cable 3-66 Machine Maintenance...

  • Page 125: Reinstalling The Battery Pack

    Reinstalling the Battery Pack 1. Place the battery pack into the upper case assembly. Figure 3-110. Battery Pack 2. Connect the battery pack cable to the mainboard. Figure 3-111. Battery Pack Cable 3-67 Machine Maintenance...
  • Page 126 3. Slide the battery pack into its slot in the upper case assembly. Figure 3-112. Battery Cable 4. Secure the battery pack to the upper case using one screw. Figure 3-113. Battery Pack Screw Table 3-113. Screw Step Screw Quantity Screw Type Battery Pack Reassembly M2 x L2...

  • Page 127: Reinstalling The Lower Case

    Reinstalling the Lower Case 1. Gently place the lower case into the upper case assembly then press on all sides until the lower case latches into place. Figure 3-114. Lower Case 2. Secure the lower case to the upper case assembly using eleven screws. Figure 3-115.
  • Page 128 3-70 Machine Maintenance...

  • Page 129: Troubleshooting

    CHAPTER Troubleshooting...
  • Page 130 Introduction ......... .4-3 General Information .

  • Page 131: Introduction

    NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.

  • Page 132: Power On Issues

    Power On Issues If the system does not power on, perform the following, one at a time, to correct the problem. Do not replace a non-defective FRU. Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1.

  • Page 133: No Display Issues

    No Display Issues If the Display does not work, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following one at a time. 1.

  • Page 134: Abnormal Video

    3. Drain stored power by removing the power cable and the battery pack. Hold the power button for 10 seconds. 4. Connect the power cable and reboot the computer. 5. Connect an external monitor to the computer and switch between the internal display and the external display by pressing Fn+F5.

  • Page 135: Lcd Failure

    LCD Failure If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-3. LCD Failure Troubleshooting...

  • Page 136: Keyboard Failure

    Keyboard Failure If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-4. Keyboard Failure Troubleshooting...

  • Page 137: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-5. Touchpad Failure Troubleshooting...

  • Page 138: Internal Speaker Failure

    Internal Speaker Failure If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. 1. Boot the computer. 2. Navigate to Start  Control Panel  System and Maintenance  System  Device Manager.
  • Page 139  Drag the slider to 50. Confirm that the volume is not muted.  Click Mixer to verify that other audio applications are set to 50 and not muted. 6. Navigate to Start  Control Panel  Hardware and Sound  Sound. Confirm that Speakers are selected as the default audio device (green check mark).

  • Page 140: Microphone Failure

    Microphone Failure If internal or external Microphones fail, perform the following, one at a time. Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start  Control Panel  Hardware and Sound  Sound and select the Recording tab. 2.

  • Page 141: Usb Failure

    USB Failure If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-8. USB Failure 4-13 Troubleshooting...

  • Page 142: Wlan Failure

    WLAN Failure If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-9. WLAN Failure 4-14 Troubleshooting...

  • Page 143: Card Reader Failure

    Card Reader Failure If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-10. Card Reader Failure 4-15 Troubleshooting...

  • Page 144: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-11. Thermal Unit Failure 4-16 Troubleshooting...

  • Page 145: Other Functions Failure

    Other Functions Failure 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. 4-17 Troubleshooting...

  • Page 146: Intermittent Problems

    1. Remove power from the computer. 2. Visually check the components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices:  Non-Acer devices  Printer, mouse, and other external devices ...

  • Page 147: Error Codes

    Error Codes Table 4-2. Error Codes Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...

  • Page 148: Bios Beep Codes

    BIOS Beep Codes Table 4-3. BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE...
  • Page 149 Table 4-3. BIOS Beep Codes Code Beeps POST Routine Description Enable cache before system BIOS shadow 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers...
  • Page 150 Table 4-3. BIOS Beep Codes Code Beeps POST Routine Description Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present...
  • Page 151 Table 4-3. BIOS Beep Codes Code Beeps POST Routine Description Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt...
  • Page 152 Table 4-3. BIOS Beep Codes Code Beeps POST Routine Description Force check (optional) Extended checksum (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor...

  • Page 153: Post Codes

    POST Codes There are two types of POST codes: Progress Codes and Error Codes. Progress Codes are designed to show the execution point while booting or executing services. Error Codes are designed to halt on exceptional (fatal) error conditions. Component Codes The Component Code is an unsigned integer value that is assigned by the build process.
  • Page 154 Table 4-4. Component Codes Range Description POSTCODE_CC_HII_FORMS_BROWSER (0x3a) POSTCODE_CC_BOOT_MENU (0x3b) POSTCODE_CC_USER_MANAGER (0x3c) POSTCODE_CC_TIMER (0x3d) POSTCODE_CC_PCI_BUS (0x3e) POSTCODE_CC_ISA_BUS (0x3f) POSTCODE_CC_IDE_BUS (0x40) POSTCODE_CC_AHCI_BUS (0x41) POSTCODE_CC_SCSI_BUS (0x42) POSTCODE_CC_USB_BUS (0x43) POSTCODE_CC_FLOPPY (0x44) POSTCODE_CC_SERIAL_PORT (0x45) POSTCODE_CC_PS2_MOUSE (0x46) POSTCODE_CC_PS2_KEYBOARD (0x47) POSTCODE_CC_EHCI (0x48) POSTCODE_CC_XHCI (0x49) POSTCODE_CC_UHCI (0x4a) POSTCODE_CC_OHCI (0x4b) POSTCODE_CC_USB_KEYBOARD (0x4c) POSTCODE_CC_USB_MOUSE (0x4d)
  • Page 155 Table 4-4. Component Codes Range Description 0xa0-0xaf These values are reserved for SecureCore Tiano™ platform components. POSTCODE_CC_PLATFORM_STAGE0 (0xa0) - Early PEI Platform Initialization. POSTCODE_CC_PLATFORM_STAGE1 (0xa1) -PEI Platform Initialization. POSTCODE_CC_PLATFORM_DXE (0xa1) - DXE Platform Initialization. POSTCODE_CC_PLATFORM_SMM (0xa1) - SMM Platform Initialization. POSTCODE_CC_PLATFORM_FLASH (0xa2) - Flash Platform Initialization.
  • Page 156 Table 4-4. Component Codes Range Description 0xe0-0xff These are not components, but rather represent Architectural Progress Codes or Error Codes detailing milestones in the system boot progress. The corresponding Progress Code value is always set to zero. POSTCODE_PC_SEC_ENTRY (0xe0) - Reset vector. POSTCODE_PC_SEC_EXIT (0xe1) - Leaving SEC/Going to PEI.

  • Page 157: Progress Codes

    Progress Codes This section describes the progress code values. Table 4-5. Progress Codes Range Description 0x00-0x1f Standard progress Codes. All other values are reserved. POSTCODE_PC_COMP_PEI_BEGIN (0x01) - The component was loaded and the PEI entry point called. POSTCODE_PC_COMP_PEI_END (0x02) - The component returned from the PEI entry point.
  • Page 158 4-30 Troubleshooting...

  • Page 159: Jumper And Connector Locations

    CHAPTER Jumper and Connector Locations...

  • Page 160: Clearing The Bios Passwords

    Mainboard Layout ........5-3 Clearing Password Check and BIOS Recovery ... . .5-5 Clearing the BIOS Passwords .

  • Page 161: Mainboard Layout

    Jumper and Connector Locations Mainboard Layout Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Code Component Code Component MSATA1 mSATA Connector CARD1 Card reader connector PCH1 ® RAM1~8 Onboard memory Mobile Intel HM77 Chipset BTY1 Battery connector CPU1 SPK1 Speaker connector WLAN1 WLAN Power button...
  • Page 162 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Code Component EDP1 LCD connector L_DB1 LED connector CCD1 Camera and touch screen connector H_DB1 DMIC small board connector Touchpad connector Keyboard connector FAN2 Small fan connector FAN1 Big fan connector EL small board connector Jumper and Connector Locations...

  • Page 163: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides procedures for:  Clearing the BIOS passwords  Performing a BIOS recovery Clearing the BIOS Passwords To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard.

  • Page 164: Bios Recovery

    13. Turn on the computer and press F2 during bootup to access the Setup Utility. If no password prompt appears, the BIOS passwords have been cleared. If the prompt appears, repeat steps 2-13 until the BIOS passwords have been cleared. 14.

  • Page 165: Fru List

    CHAPTER FRU List...
  • Page 166 Aspire S7-391 Exploded Diagrams ..... . .6-4 Main Assembly ........6-4...
  • Page 167 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire S7-391. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE:...

  • Page 168: Aspire S7-391 Exploded Diagrams

    Aspire S7-391 Exploded Diagrams Main Assembly Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Description Part Number Keyboard 90.4WE07.C1D Touchpad Glass Touchpad Board Touchpad Bracket 60.4WE04.001 FRU (Field Replaceable Unit) List...
  • Page 169 Table 6-1. Main Assembly Exploded Diagram Description Part Number Touchpad Mylar 40.4WE06.001 Upper Case Assembly 60.4WE09.001 Antenna Cap 60.4WE02.001 Antenna Holder 60.4WE03.001 Hold Sensor Board 55.4WE.03.D02G Battery KT.00403.009 Thermal Module Speaker Module 23.40A77.001 EL Backlight Board Module M-SATA Board Mainboard Dummy Card 42.4WE06.001 Lower Case Assembly...

  • Page 170: Fru List

    FRU List Category Description Acer Part No. ADAPTER ADP 65W 19V LITEON WHITE KP.06503.006 PA-1650-80AW ADP 65W 19V LITEON WHITE KP.06503.007 PA-1650-80AW LF BATTERY BTY PACK LI+ SANYO 4C 2.34AH KT.00403.009 SANYO BOARDS STORM TOUCHPAD +TP SUPPORT 6K.M3EN1.001 ASSY TOUCHPAD EMC SA157A-1600...
  • Page 171 Category Description Acer Part No. CABLES 1.0M EU+KO H05VV-F WHITE-IS CT-RC 27.M3EN1.002 1.0M ISRAEL WHITE-IS CT-RC 27.M3EN1.014 1.0M ITA H05VV-F WHITE-IS CT-RC 27.M3EN1.007 1.0M JP VCTF WHITE-IS CT-RC 27.M3EN1.008 1.0M SA H05VV-F WHITE-IS CT-RC 27.M3EN1.005 1.0M SA/INDIA H05VV-F WHITE-IS 27.M3EN1.009 CT-RC 1.0M SWISS H05VV-F WHITE-IS CT-RC...
  • Page 172 Category Description Acer Part No. CASE/COVER/BRACKET ASSEMBLY 60 STORM ANT CAP ASSY 42.M3EN1.001 60 STORM LCASE ASSY 60.M3EN1.001 60 STORM LCM FRAME ASSY PD RESERVE 60 STORM TP ASSY RESERVE 60 STORM UCASE ASSY 60.M3EN1.002 STORM DC JACK BRACKET 33.M3EN1.001 STORM DUMMY CARD 42.M3EN1.002...
  • Page 173 Category Description Acer Part No. HDD/HARD DISK DRIVE HDD FM0128R3 FOR STORM HDD FM0256R3 FOR STORM SSD 128GB LITEON CMT-128L3M MLC KN.1280L.001 SSD 128GB PHISON KN.1280Q.001 SSE128GTTCR-S80 MLC SSD 256GB LITEON CMT-256L3M MLC KN.2560L.001 SSD 256GB PHISON KN.2560Q.001 SSE256GTTCR-S80 MLC...
  • Page 174 Category Description Acer Part No. KEYBOARD KB MP-12C56CUJ442 FCE STORM NK.I1113.00W 68KEY KB MP-12C56D0J442 GR STORM NK.I1113.00B 68KEY KB MP-12C56DKJ442 DK STORM NK.I1113.008 68KEY KB MP-12C56DNJ442 NR STORM NK.I1113.00H 68KEY KB MP-12C56E0J442 SP STORM 68KEY NK.I1113.00N KB MP-12C56F0J442 FR STORM 68KEY NK.I1113.00A...
  • Page 175 Category Description Acer Part No. MAINBOARD STORM MB 1.7G/4G/HY/LITEON NB.M3E11.001 12223-1 PD D STORM MB 1.9G/4G/ELP 12223-1 PD NB.M3E11.002 SKUC D STORM MB 1.9G/4G/ELP/LITEON NB.M3E11.002 12223-1 PD D STORM MB 1.9G/4G/HY/FOX 12223-1 NB.M3E11.002 PD D STORM MB 1.9G/4G/HY/LITEON NB.M3E11.002 12223-1 PD D...
  • Page 176 Category Description Acer Part No. SPEAKER SPEAKER STORM FG 23.M3EN1.003 6-12 FRU (Field Replaceable Unit) List...

  • Page 177: Test Compatible Components

    CHAPTER Test Compatible Components...
  • Page 178 Microsoft Windows 7 Environment Test ....7-3...

  • Page 179: Microsoft Windows 7 Environment Test

    Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All ® of its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 180 UMA (Intel) KI.23200.038 INTEL NB Chipset 10001067 HM77 NB Chipset Intel CS HM77 Chief KI.G7501.002 INTEL River Keyboard 10001044 AU2P_A10SL Keyboard CHICONY AU2P_A10SL NK.I1213.001 CHICONY AU2P Internal 12 Standard Silver NONE Y2010 Acer Legend Win 8 Backlit Test Compatible Components...
  • Page 181 EK embedded" Miscellaneous 10000981 Ambient Light Ambient Light Sensor_2 Capella NC.25311.002 Sensor_2 CM3218 MISC 10000981 Acer USB to Acer USB to Ethernet cable(White) NC.23811.00A Ethernet MISC cable(White) 10000981 Glass White A Cover Glass (White) NC.21011.00R MISC 10000981 Acer HDMI(D) to Acer HDMI(D) to VGA NC.23811.008...
  • Page 182 Mouse Mouse MS.20700.005 TIME VENDER 820123 Mouse_MT1BF Acer Mouse - Bluetooth Darfon NC.20711.004 DARFON MT1BF White Acer Logo White Acer Logo 10001012 Wiping KB Cloth Wiping KB Cloth Ultra Book 315 x 200 NC.23511.006 COMPAL 0.2mm White 006 10000981 MISC...
  • Page 183 CHAPTER Online Support Information...
  • Page 184 Online Support Information ......8-3...

  • Page 185: Online Support Information

    This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.

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