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TomTom Start 20 series
Reference Guide

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  • Page 1 TomTom Start 20 series Reference Guide...
  • Page 2: Table Of Contents

    Contents What's in the box What's in the box........................... 6 Read me first Installing in your car ........................7 Switching on and off ........................7 Setting up ............................7 GPS reception ..........................7 About MyTomTom........................8 Setting up MyTomTom ......................... 8 Device not starting ........................
  • Page 3 View map ............................ 25 Options ............................26 Cursor menu ..........................27 Map corrections About TomTom Map Share™ ..................... 29 Correcting a map error ........................ 29 Types of map correction ......................30 Sounds and voices About sounds and voices ......................34 About computer voices .......................
  • Page 4 Switch map ..........................43 Turn off voice guidance / Turn on voice guidance ..............44 Use night colours / Use day colours ................... 44 Voices ............................44 Volume settings .......................... 45 Points of Interest About Points of Interest ......................46 Creating POIs ..........................
  • Page 5 Reporting a new speed camera while on the move ..............67 Reporting a new speed camera while at home ................67 Reporting incorrect camera alerts ....................67 Types of fixed speed camera you can report ................68 Average speed check camera warnings ..................68 Speed Cameras menu .........................
  • Page 6: What's In The Box

    What's in the box What's in the box TomTom Start with integrated mount  USB cable  USB car charger  Installation poster  For devices with a traffic service, there is a car charger with integrated RDS-TMC receiver in ...
  • Page 7: Read Me First

    Answer the questions by tapping the screen. GPS reception When you first start your TomTom Start navigation device, the device may need a few minutes to determine your GPS position and show your current position on the map. In future, your position will be found much faster, usually within a few seconds.
  • Page 8: About Mytomtom

    MyTomTom helps you manage the contents and services of your TomTom Start navigation device, as well as giving you access to the TomTom community. You log in to MyTomTom on the TomTom website. It is a good idea to frequently connect your navigation device to MyTomTom to ensure you always have the latest updates.
  • Page 9: Device Not Starting

    USB hub or USB port on a keyboard or monitor. Take care of your navigation device Never leave your TomTom Start or accessories on view when you leave the car as they may become an easy target for thieves.
  • Page 10: Safety

    Dashboard Mount Disk to attach the mount to your dashboard. The following diagrams show where you can safely attach the mount. TomTom also offers alternative mounting solutions for your TomTom navigation device. For more information about Dashboard Mount Disks and alternative mounting solutions, go to tomtom.com/accessories.
  • Page 11: Planning A Route

    Important: In the interest of safety and to reduce distractions while you are driving, you should always plan a route before you start driving. To plan a route on your TomTom Start, do the following: 1. Tap the screen to open the Main menu.
  • Page 12 When the correct street name appears in the list, tap the name to select the destination. 6. Enter the house number, then tap Done. 7. The location is shown on the map. Tap Select to continue or tap Back to enter another address.
  • Page 13: Route Summary

    To view the route summary, tap the right-hand panel on the status bar in the Driving view or tap View route in the Main menu and then tap Show route summary. If you have a TomTom Traffic service or an RDS-TMC receiver, the route summary also shows traffic information about delays on your route.
  • Page 14: Selecting A Route Type

    Frequent destinations If you often make trips to the same destinations, you can set your TomTom Start to ask if you want to plan a route to one of these locations every time the device starts. This is faster than planning a route in the normal way.
  • Page 15: Show My Frequent Destinations

    Show my frequent destinations You can set your TomTom Start to ask if you want to plan a route to one of your frequently visited destinations every time the device starts. To change this setting, do the following: 1. Tap Start-up settings in the Settings menu and then select Ask for a destination.
  • Page 16: Navigation Menu Options

    You will arrive 19 minutes late. If the estimated arrival time is later than the time you entered, it is shown in red. Tap Status bar settings in the Settings menu, to enable or disable arrival time notifications. To enable arrival time notifications, select Leeway. Status bar settings Navigation menu options When you tap Navigate to or Drive to, you can set your destination in many ways, not just by...
  • Page 17: Planning A Route In Advance

    Position of last stop Planning a route in advance You can use your TomTom Start to plan a route in advance, selecting your starting point and your destination. Here are some more reasons to plan a route in advance: Find out how long a journey is going to take before you start.
  • Page 18: Viewing Route Information

    Your Start uses IQ Routes to work out the best possible route at that time. This is useful to see how long a journey takes at different times of the day or on different days of the week. Your TomTom Start plans the route between the two locations you selected. Viewing route information You can access these options for the route you last planned by tapping View route in the Main Menu or the Details button on the route summary screen.
  • Page 19 Note: This button is only shown if your device has either a traffic subscription or an RDS-TMC Receiver connected. Traffic information is not available in all countries or regions. For more information about Show traffic on TomTom traffic information services, go to tomtom.com/services. route...
  • Page 20: The Driving View

    The Driving view About the Driving View When your TomTom Start device starts for the first time, you are shown the Driving View along with detailed information about your current position. Tap the centre of the screen at any time to open the Main Menu.
  • Page 21: Driving View Symbols

    Tap this part of the status bar to switch between a 3D map and a 2D map. 8. The name of the street you are on. 9. Navigation instruction for the road ahead and the distance to next instruction. If the second instruction is less that 150m after the first instruction, you see it shown immediately instead of the distance.
  • Page 22: Advanced Lane Guidance

    About lane guidance Note: Lane guidance is not available for all junctions or in all countries. Your TomTom Start helps you prepare for motorway exits and junctions by showing the correct driving lane for your planned route. As you approach an exit or junction, the lane you need is shown on the screen.
  • Page 23: Changing Your Route

    Changing your route Making changes to your route After you plan a route, you may want to change the route or even the destination. There are various ways to change your route without the need to completely replan the entire journey. To change the current route, tap Change route in the Main menu: Tap this button to change the current route.
  • Page 24 RDS-TMC Receiver connected. Traffic information is not available in all countries or regions. For more information about TomTom traffic information services, go to tomtom.com/services. Tap this button to change the current destination. When you change the destination, you are shown the same options and asked to enter the new address in the same way as when you plan a new route.
  • Page 25: View Map

    When traffic information is shown on the map, POIs and Favourites are not shown. Note: To use a TomTom traffic information service, you may need a subscription or a receiver. Traffic services are not supported in all countries. For more information and to subscribe, visit tomtom.com/services.
  • Page 26: Options

     shown, POIs and Favourites are not shown. Note: To use a TomTom traffic information service, you may need a subscription or a receiver. Traffic services are not supported in all countries or regions. For more information and to subscribe, visit tomtom.com/services.
  • Page 27: Cursor Menu

    Tap this button to make a map correction for the cursor position on the map. You can make the correction only on your own map or you can share the correction with the TomTom Map Share community. Correct location Tap this button to create a Favourite at the cursor position on the map.
  • Page 28 Tap this button to centre the map on the cursor position. Centre on map...
  • Page 29: Map Corrections

    Map corrections About TomTom Map Share™ TomTom Map Share helps you correct map errors. You can correct several types of map error. To make corrections to your own map, tap Map corrections in the Services menu. Note: TomTom Map Share is not available in all regions. For more information, go to tomtom.com/mapshare.
  • Page 30: Types Of Map Correction

    Types of map correction To make a correction to your map, tap Map corrections in the Services menu, then tap Correct a map error. There are several types of map correction available. Tap this button to block or unblock a street. You can block or unblock the street in one or both directions.
  • Page 31 Tap this button to change the name of a street on your map. For example, to rename a street near to your current location: 1. Tap Edit street name. Edit street name 2. Tap Near you. 3. Select the street or section of a street you want to correct by tapping it on the map.
  • Page 32 Tap this button to add a new Point of Interest (POI). For example to add a new restaurant near to your current location: 1. Tap Add missing POI. Add missing POI 2. Tap Restaurant in the list of POI categories. 3.
  • Page 33 Tap this button to report a missing street. You have to select the start and end points of the missing street. Missing street Tap this button to report an error about a city, town or village. You can report the following types of error: City is missing ...
  • Page 34: Sounds And Voices

    English computer voice can read and pronounce French street names. Selecting a voice To select a different voice on your TomTom Start, tap Voices in the Settings menu. Then tap Change voice and select the required voice. Changing the volume level You can change the volume on your TomTom Start in several ways.
  • Page 35: Automatic Volume Control

    Tap Settings in the Main menu, then tap Volume settings and move the slider to adjust the volume. Tap Test to listen to the new volume level. Automatic volume control To set your TomTom Start to automatically adjust the volume, do the following: 1. Tap Settings in the Main menu. 2. Tap Volume settings.
  • Page 36: Settings

    Settings About Settings You can change the way your TomTom Start looks and behaves. Most of the settings on your device can be accessed by tapping Settings in the Main Menu. 2D/3D settings Tap this button to set the default view of the map. To switch between 2D and 3D views while driving, tap the centre part of the status bar in Driving View.
  • Page 37: Advanced Settings

    Advanced settings Tap this button to select the following advanced settings: Show house number before street name - when this setting is  selected, addresses are shown with the house number followed by the streetname, such as 10 Downing Street. Advanced settings Show street names - when this setting is selected, street names are ...
  • Page 38: Change Car Symbol

    Change car symbol Tap this button to select the car symbol that shows your current location in the Driving view. Change car symbol Change Home location Tap this button to set or change your Home location. You enter the address in the same way as you do when you plan a route.
  • Page 39: Make Your Own Menu

    Make your own menu Tap this button to add up to six buttons to your own personalised menu. If there are only one or two buttons in your menu, both buttons are shown in the Driving view. Make your own If you have three or more buttons in your menu, then a single button is menu shown in the Driving view which opens your menu when tapped.
  • Page 40: Manage Pois

    Manage POIs Tap this button to manage your own Point of Interest (POI) categories and locations. You can set your Start to let you know when you are near to selected POI locations. For example, you could set the device to let you know when you Manage POIs are approaching a petrol station.
  • Page 41: Planning Settings

    Planning settings Tap this button to set the way your TomTom Start calculates the routes that you plan. Set the type of route you want your Start to calculate. Planning settings Tap IQ Routes to set if you want the device to use IQ Routes information to help find the best route.
  • Page 42: Set Clock

    Point of Interest locations are shown on the map as symbols. Speaker settings Tap this button to select the loudspeaker or loudspeaker connections that are used on your TomTom Start. Speaker settings Start-up settings Tap this button to set what happens when your TomTom Start starts. Start-up settings...
  • Page 43: Status & Information

    Status & Information Tap this button to find technical information on your TomTom Start, such as the device serial number, application version and the map version. You can also view the current status for GPS reception. Status & Information Status bar settings Tap this button to select the information you want to see on the status bar: Horizontal - show the status bar at the bottom of the Driving view.
  • Page 44: Turn Off Voice Guidance / Turn On Voice Guidance

    Turn off voice guidance / Turn on voice guidance Tap this button to switch off voice guidance. You will no longer hear spoken route instructions but you will still hear information such as traffic information and warnings. Voice guidance is also switched off if you tap Turn off sound in the Settings Turn off Voice menu.
  • Page 45: Volume Settings

    Tap this button to set the type of spoken directions and other route instructions your TomTom Start will read aloud. Voice settings Volume settings Tap this button to set the volume level for your TomTom Start. Move the slider to change the volume. Volume settings...
  • Page 46: Points Of Interest

    Petrol stations  Creating POIs Tip: For help on managing third party POIs, see: tomtom.com/13814 1. Tap the screen to open the Main Menu. 2. Tap Settings. 3. Tap Manage POIs. 4. If there are no POI categories or the one you want to use does not exist, tap Add POI category and create a new category.
  • Page 47 Tap this button to create a POI from a Favourite. You might want to create a POI from a Favourite because you can only create a limited number of Favourites. If you want to create more Favourites you need to delete some Favourites. To avoid losing a Favourite Favourite, save the location as a POI before you delete the Favourite.
  • Page 48: Using Pois To Plan A Route

    9. Tap the name of the car park you want to use and tap Done when the route has been calculated. Your TomTom Start starts to guide you to the car park. Showing POIs on the map You can select the types of POI locations you want to see on your maps.
  • Page 49: Calling A Poi

    Calling a POI Many of the POIs on your TomTom Start include phone numbers. This means that you can use your Start to find out the phone number for a POI, call them using a phone and then plan a route to the location of the POI.
  • Page 50: Manage Pois

    Manage POIs Tap Manage POIs to manage your POI categories and locations. You can set your Start to let you know when you are near to selected POI locations. In this way you could, for example, set the device to let you know you when you are approaching a petrol station.
  • Page 51: Help

    Help About getting help Tap Help in the Main Menu to navigate to emergency services centres and other specialist services. For example, if you are involved in a car accident, you could use the Help menu to find the contact details for the nearest hospital, call them using a phone and tell them your exact location.
  • Page 52 Tap this button to navigate your way by car to a service centre. Drive to help Tap this button to navigate your way on foot to a service centre. Walk to help Tap this button to see your current location on the map. Where am I? Tap this button to read a selection of guides, including a First Aid guide.
  • Page 53: Favourites

    Favourites About Favourites Favourites provide an easy way to select a location without the need to enter the address. They do not need to be favourite places, they can simply be seen as a collection of useful addresses. Creating a Favourite To create a Favourite, do the following: 1.
  • Page 54: Using A Favourite

    Tap this button to add your current location as a Favourite. For example, if you stop somewhere interesting, while you are there you can tap this button to create the Favourite. My location Tap this button to create a Favourite using the Map Browser. Select the location of the Favourite using the cursor, then tap Done.
  • Page 55: Changing The Name Of A Favourite

    Tip: Use the left and right arrows to choose another Favourite from your list. Your Start calculates the route for you. 6. When the route is calculated, tap Done. Your Start will immediately start guiding you to your destination with spoken instructions and visual instructions on the screen.
  • Page 56: Traffic

    TMC services in your country, go to tomtom.com/5826. Using traffic information If you are using an RDS-TMC receiver to view TMC traffic information on your TomTom Start, connect the TomTom RDS-TMC Traffic Receiver to the USB connector on your Start.
  • Page 57: Taking The Fastest Route

    Queueing traffic. Stationary traffic or road closure. Taking the fastest route Your Start regularly looks for a faster route to your destination. If the traffic situation changes and a faster route is found, your Start will offer to replan your journey so you can use the faster route. You can also set your Start to automatically replan your journey whenever a faster route is found.
  • Page 58: Minimising Delays

    Your TomTom navigation device looks for your radio station. If it doesn't find a radio station at the frequency you set, it automatically continues to search for the next available station. Minimising delays You can use TomTom Traffic to minimise the impact of traffic delays on your route. To minimise delays automatically, do the following: 1.
  • Page 59: Getting More Information About An Incident

    Note: The home location you set here is not the same as the home location you can set in the Settings Menu. In addition, the locations you use here do not have to be your actual home and work locations. If there is another route that you often travel, you can set Work/Home to use these locations instead.
  • Page 60: Checking Traffic Incidents In Your Area

    Tap the left and right arrow buttons to move through each incident in turn, viewing the details of each one. This includes the type of incident, for example road works, and the length of delay caused by this incident. You can also access the details about individual incidents by tapping View map in the Main Menu and then tapping on the traffic incident symbol.
  • Page 61: Changing Traffic Settings

    Changing traffic settings Use the Traffic settings button to choose how traffic information works on your navigation device. 1. Tap the traffic sidebar to open the Traffic menu. 2. Tap Traffic settings. 3. To hear a beep sound when a new traffic incident occurs on your route, select Report if traffic on route changes and then tap Done.
  • Page 62: Traffic Menu

    Road closed Traffic incident Traffic jam Weather related symbols: Rain Wind Snow Note: The incident avoided symbol is shown for any traffic incident that you avoid using a traffic service. Traffic menu To open the Traffic menu, tap the Traffic sidebar in the Driving View or tap Traffic in the Services menu.
  • Page 63 Tap this button to change your settings for how the Traffic service works on your device. Change Traffic settings Tap this button to hear spoken information about traffic incidents on your route. Note: Your TomTom device must have a computer voice installed to read information aloud. Read aloud traffic info...
  • Page 64: Speed Cameras

    Speed cameras About Speed Cameras The Speed Cameras service warns you about the following roadside camera locations: Speed camera locations.  Accident blackspot locations.  Mobile speed camera locations.  Average speed camera locations.  Toll road camera locations.  Traffic light camera locations.
  • Page 65: Changing The Way You Are Warned

    Changing the way you are warned To change the way your TomTom Start warns you about speed cameras, tap the Alert settings button. You can then set how close you want to be to a speed camera before you are warned and what type of sound will be played.
  • Page 66: Report Button

    Toll road camera Restricted road camera - located on a minor road that reduces traffic on a larger road Other camera Mobile camera hotspot Average speed check Accident black spot Bi-directional speed camera Ungated railway crossing Report button To show the report button in the Driving View, do the following: 1.
  • Page 67: Reporting A New Speed Camera While On The Move

    The report button is shown on left-hand side of the Driving View or if you are already using the quick menu, it's added to the buttons available in the quick menu. Tip: To hide the report button, tap Disable report button in the Speed Cameras menu. Reporting a new speed camera while on the move To report a speed camera on the move, do the following: 1.
  • Page 68: Types Of Fixed Speed Camera You Can Report

    Types of fixed speed camera you can report When you report a fixed speed camera, you can select the type of fixed camera you are reporting. These are the different types of fixed speed camera: This type of speed camera checks the speed of passing vehicles. Speed camera This type of camera checks for vehicles breaking traffic rules at traffic lights.
  • Page 69: Speed Cameras Menu

    Start of zone warning As you approach the start of an average speed check zone, you see a visual warning in the top left hand corner of the Driving View with a distance to the camera underneath it. You hear an audible warning. You also see a small icon on the road showing the position of the average speed check camera at the start of the zone.
  • Page 70 Tap this button to set the alerts you will receive and the sounds used for each alert. Alert settings Tap this button to disable alerts. Disable alerts Tap this button to enable the report button. The report button is shown in the Driving View or in the quick menu.
  • Page 71: Mytomtom

    MyTomTom helps you manage the contents and services of your TomTom Start navigation device, as well as giving you access to the TomTom community. You log in to MyTomTom on the TomTom website. It is a good idea to frequently connect your navigation device to MyTomTom to ensure you always have the latest updates.
  • Page 72: Mytomtom Account

    MyTomTom account To download content and services from TomTom, you need a MyTomTom account. You can create an account when you start using MyTomTom. Note: If you have more than one TomTom device, you need a separate account for each device.
  • Page 73: Customer Support

    Tap this button to open the Status & information menu. Status & information Tap this button to view technical information about your device, such as your serial number for your device and the TomTom App version. Version information Tap this button to see the current status for GPS reception.
  • Page 74: Addendum

    TomTom device. TomTom does not accept any liability for the availability and accuracy of GPS. Use with Care Use of a TomTom device for navigation still means that you need to drive with due care and attention. Aircraft and Hospitals Use of devices with an antenna is prohibited on most aircraft, in many hospitals and in many other locations.
  • Page 75 EU. R&TTE directive Hereby, TomTom declares that TomTom personal navigation devices and accessories are in compliance with the essential requirements and other relevant provisions of the EU Directive 1999/5/EC. The declaration of conformity can be found here: tomtom.com/legal.
  • Page 76 The information in this document is subject to change without notice. TomTom shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the performance or use of this material. This document contains information protected by copyright.
  • Page 77 For more information, visit tomtom.com/gpl or to call your local TomTom customer support team, visit tomtom.com/support and upon your request we will send you a CD with the corresponding source code.

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