Lexmark Pro915 Quick Reference Manual
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Lexmark Pro915 Quick Reference Manual

Lexmark Pro915 Quick Reference Manual

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Pro910 Series Quick Reference Guide
December 2011
www.lexmark.com

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  • Page 1 Pro910 Series Quick Reference Guide December 2011 www.lexmark.com...

  • Page 2: Important Safety Information

    For warranty returns, call 1-800-395-4039. This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this...

  • Page 3: Table Of Contents

    Contents Contents Copying..................26 Tips for copying........................26 Important safety information............2 Making copies........................26 About your printer................5 Making a two‑sided (duplex) copy automatically...............26 Canceling copy jobs......................26 Finding information about the printer.................5 Minimizing your printer's environmental impact..............5 Scanning..................27 Printer models........................6 Tips for scanning.........................27 Printer features........................6 Scanning to a local computer.....................27 Setting up the printer......................6 Scanning to a network computer..................27...
  • Page 4 Contents What is Wi‑Fi Protected Setup?..................42 Configuring Wi‑Fi Protected Setup manually..............43 Using SmartSolutions..............44 What are SmartSolutions?....................44 Troubleshooting................45 Notices..................54 Edition notice........................54 Index....................55...

  • Page 5: About Your Printer

    Recycling online customer support, and telephone • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To support return an ink cartridge, go to www.lexmark.com/recycle, and then follow the instructions to request Available on the installation software CD.

  • Page 6: Printer Models

    About your printer To read the Lexmark Environmental Sustainability Report, visit www.lexmark.com/environment. Setting up the printer Note: Your printer may not come with some of these programs or some of the functions of these Unpack the printer. programs, depending on the features of the printer that you purchased.
  • Page 7 With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux Download the printer driver from www.lexmark.com. Move the paper guides to the sides. Note: If the installation screen does not appear after a minute, then see “Installation screen did not appear during installation”...
  • Page 8 About your printer For A4‑ and legal‑size paper, extend the paper tray. Adjust the paper guides. Insert the paper tray. Load paper. Connect the power cord only. Note: Do not attach the USB cable yet. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams.
  • Page 9 About your printer Make sure the printer is on. Set the country or region, and then touch Accept. Country / Region Country / Region Accept Uruguay US Virgin Islands US Virgin Islands Venezuela Venezuela Set the date, and then touch Accept. Set Date Set Date Accept...
  • Page 10 Get my printer ready to scan directly to my computer Configure Lexmark SmartSolutions and standalone email Get my printer ready to send and receive faxes What will I be missing if I don’t do this now?

  • Page 11: Understanding The Parts Of The Printer

    About your printer Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Extend the paper exit tray and flip out the paper stop. From the printer control panel, touch Continue to print an alignment page. Notes: SD/ MS- Duo /MM...
  • Page 12 About your printer Use the Scanner unit • Access the ink cartridges and printhead. SD /M S- Du o/ M M C • Remove paper jams. Ink cartridge access area Install, replace, or remove ink cartridges. Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem.

  • Page 13: Using The Printer Control Panel

    About your printer Use the Printhead access area Install the printhead. Cancel Cancel the current job or task. Note: The carrier moves to the printhead access area when no printhead is installed in the printer. Jam clearance cover Remove jammed pages. Help View Help text messages.

  • Page 14: Navigating Menus Using The Touch Screen

    About your printer Navigating menus using the touch screen Access the fax menu and send faxes. Select Photos 1 - 6 of 10 Layout Change Print Settings Change Print Settings Memory Device View, select, print, or attach photos and documents to e‑mail. Paper Size Paper Size Letter...

  • Page 15: Using Memory Cards And Flash Drives

    About your printer Tips: Using a memory card or flash drive with the printer • Use your fingers to navigate the screen. The touch screen does not work if you use other tools or Insert a memory card into the card slot or a flash drive into the USB port devices to navigate.
  • Page 16 About your printer The Memory Device screen appears on the display. Notes: • If the printer does not recognize the memory device, then remove and reinsert it. • If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot, then the display prompts you to choose which memory device to use.

  • Page 17: Ordering And Replacing Supplies

    High‑yield magenta color cartridge 150XL 150XLA Open the printer. Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Lexmark Pro919 model Item...

  • Page 18: Maintaining Ink Cartridges

    Ordering and replacing supplies Press the release tab, and then remove the used ink cartridge or cartridges. Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Installing ink cartridges Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. If your ink cartridge comes with a twist cap, then remove the cap.
  • Page 19 Ordering and replacing supplies Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow your device to perform automatic maintenance cycles.

  • Page 20: Using The Printer Software

    PCLinux OS 2010.12 and 2010.10 Using the Windows printer software The printer driver for this operating system is available only at http://support.lexmark.com. Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed.

  • Page 21: Using The Macintosh Printer Software

    Abbyy Sprint OCR Scan a document and produce text that you can edit with a Using the Macintosh printer software word‑processing program. Lexmark Wireless Setup Utility • Set up the wireless printer on a wireless network. Launching the Print dialog (referred to as Wireless Setup •...
  • Page 22 Double‑click the Web link that you want to visit. Customer Support Contact customer support. Lexmark Software Updates Download and install the latest printer software. Lexmark Online Visit the Lexmark Web site. Order Supplies Online Order ink or supplies. Printer Registration Register your printer. Visit Lexmark SmartSolutions •...

  • Page 23: Printing

    Printing Navigate to: Printing Layout tab > Print on Both Sides (Duplex) area > Print on both sides • Click Long edge for print jobs with pages that are bound along the long edge of the page. • Click Short edge for print jobs with pages that are bound along the short edge of the page. Printing a document Click the Paper/Finishing tab, and then select a supported paper type.

  • Page 24: Printing Photos Using The Printer Control Panel

    If you want to change the print settings, then touch Change Settings. Lexmark printer connected to the same wireless network. It lets you print Web pages, photos from the photo album, or photos you recently captured using the camera of your mobile device, depending on its If necessary, touch Accept each time you make a selection.
  • Page 25 Printing • For other Lexmark printers, your mobile device can send print jobs to your printer as long as the printer software and LexPrint Listener are installed on the computer where the printer is connected. Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by...

  • Page 26: Copying

    Copying Copying Note: From the home screen, you can press to print one copy of the original document using the default settings. From the home screen, navigate to: Scanner glass Copy > More Options > Number of Copies Enter the number of copies you want to print, and then touch Accept. Press , and then touch Color or Black/White to set a color or black-and-white copy.

  • Page 27: Scanning

    Scanning The USB‑connected computer is the default destination that will receive the scan. Scanning Note: Make sure the scan software is installed on the destination computer. Select the output file type you want to create and other scan options. If necessary, touch Accept each Scanner glass time you make a selection.

  • Page 28: Scanning Directly To E-Mail Using The Printer Software

    Scanning Set the color, quality, original image size, and the other scan options. If necessary, touch Accept each Compose your e‑mail message. time you make a selection. Press , and then follow the instructions on the display. Scanning to a PDF The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved.

  • Page 29: E-Mailing

    E-mailing To enter additional recipients, touch Add Recipient, and then enter the e‑mail address, name, or group E-mailing you want to add. Touch Accept every time you add a recipient. Note: You can send an e‑mail to up to 30 recipients. Sending e-mail Set the color, quality, original image size, and the other scan options.

  • Page 30: Setting Up The Printer To Fax

    Setting up the printer to fax Step 1: Connect the printer to the telephone line Setting up the printer to fax Check the scenarios below and follow the setup that is applicable to your telephone service. Note: The fax function is available only in select printer models. CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) Scenario 1: Standard telephone line cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting...
  • Page 31 Setting up the printer to fax Connected to different wall jacks Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack LINE LINE PHONE LINE PHONE LINE To connect: To connect: Connect the cable from the wall jack to the port of the printer.
  • Page 32 Setting up the printer to fax When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service telephone to receive the fax.
  • Page 33 Setting up the printer to fax To install a filter for the printer: Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP Connect the line port of the DSL filter to the wall jack.
  • Page 34 Setting up the printer to fax Scenario 4: Digital telephone service through a cable provider • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port , and then plug the printer and telephone into the splitter.
  • Page 35 Setting up the printer to fax Scenario 5: Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted by most countries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ‑11 plug, or a telephone cable that has an RJ‑11 connector, so you can connect a device to an RJ‑11 wall jack.
  • Page 36 Setting up the printer to fax Notes: France Netherlands Switzerland • Do not remove the wrap plug from the port of the printer. Finland Norway United Kingdom • The printer may not come with an RJ-11 adapter in your country or region. Warning—Potential Damage: If your country or region is on the list, then do not remove the wrap plug If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove from the...

  • Page 37: Step 2: Check The Dial Tone

    Setting up the printer to fax Connect the printer to any of the N ports. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines.

  • Page 38: Step 3: Set Your Fax Name And Fax Number

    Setting up the printer to fax If you hear a dial tone, then the telephone line and the wall jack are working. Step 5: Set the number of rings Make sure the printer is properly connected to the telephone line If you set Auto Answer to On in Step 4, then do the following.
  • Page 39 Setting up the printer to fax Using the fax software If you are connecting the printer to a computer, then you can also create a contact list using the fax software. For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home >...

  • Page 40: Faxing

    Faxing Faxing Warning—Potential Damage: Do not touch the cables or the ports while sending a fax. Tips: Note: The fax function is available only in select printer models. • You can broadcast a fax to up to 30 recipients. • Touch More Options to set a color or black‑and‑white fax, adjust the quality of the fax, set the size of CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.

  • Page 41: Receiving Faxes

    Faxing Receiving faxes When the telephone rings and you hear fax tones when you pick up the handset, press on the printer or *9* on the telephone attached to the printer. Note: The default code for answering faxes manually is *9*, but for increased security, you can Tips for receiving faxes change it to a number that only you know.

  • Page 42: Wireless Networking

    Wireless networking For Windows users Wireless networking Close all open software programs. Insert the installation software CD. Information you will need to set up the printer on a If the installation dialog does not appear after a minute, then launch the CD manually: wireless network Click , or click Start and then click Run.

  • Page 43: Configuring Wi-Fi Protected Setup Manually

    Wireless networking You can find these WPS logos on the side, back, or top of your access point. For more information on accessing the wireless settings and determining the WPS capability of your access point, see the documentation that came with the access point or contact your system support person. Configuring Wi‑Fi Protected Setup manually Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified.

  • Page 44: Using Smartsolutions

    SmartSolutions are solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. You can create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. You can also view RSS feeds, calendars, and online photo albums from the printer control panel.

  • Page 45: Troubleshooting

    If Troubleshooting does not solve your problem Incorrect language appears on the display Visit our Web site at http://support.lexmark.com to find the following: If the "Before you troubleshoot" checklist does not solve the problem, then try the following: •...
  • Page 46 Troubleshooting If your printer does not appear in the list, then try either of the following: HECK THE CONNECTION • For a USB-connected printer, remove and then reconnect the USB cable. Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. •...
  • Page 47 Troubleshooting Printer is printing blank pages ECONNECT THE PRINTER POWER SUPPLY Blank pages may be caused by improperly installed ink cartridges. Turn off the printer. If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the Note: Make sure the printer is not in Sleep mode.

  • Page 48: Fax Troubleshooting

    Troubleshooting The Device Manager opens. • If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for the printer. Click the plus sign (+) beside Universal Serial Bus controllers. • If the printer is connected to a VoIP adapter or cable modem, then make sure that the printer is plugged If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.

  • Page 49: Wireless Network Troubleshooting

    Troubleshooting AKE SURE THAT THE REFIX SETTING IS CORRECT AKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE The dialing prefix is the number or series of numbers that you press before you can dial the actual fax If you set the printer to receive faxes manually (Auto Answer Off), then you need to enter the correct number or telephone number.

  • Page 50: Cannot Print Over Wireless Network

    Troubleshooting If you are not sure if your SSID is correct, then run the wireless setup again. For Macintosh users • Your WEP key or WPA passphrase is correct (if your network is secure). From the Apple menu, choose About This Mac. Log on to the access point and check the security settings.
  • Page 51 Troubleshooting • From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a AKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS keyboard. ASCII characters in a WPA passphrase are case‑sensitive. NETWORK Note: If you do not know this information, then see the documentation that came with the wireless If the printer is not on the same wireless network as the computer, then you will not be able to print...
  • Page 52 Troubleshooting In Mac OS X version 10.4 or earlier If you see this message again after you have waited long enough for the printer and the laptop to attach to the network, then there may be a problem with your wireless network. From the Finder, navigate to: Make sure that the laptop and printer have both received IP addresses: Applications >...
  • Page 53 Troubleshooting • Make sure your DHCP server, which may also be your wireless router, is working and is configured to assign IP addresses. If you are not sure how to do this, then refer to the manual that came with your wireless router.

  • Page 54: Notices

    For information on supplies and downloads, visit www.lexmark.com. This product complies with Part 68 of the FCC Rules. See the product online documentation for additional compliance information. If you don't have access to the Internet, you can contact Lexmark by mail: Lexmark International, Inc. Bldg 004-2/CSC...

  • Page 55: Index

    Index configuring Wi‑Fi Protected Setup Index PBC, Push Button Configuration method 43 fax header and footer icons PIN, Personal Identification Number method 43 setting 38 home screen 13 conserving energy, ink, and paper 5 fax setup printer control panel 13 contact list country‑...
  • Page 56 Index memory card slot print job supported printers 24 location 12 canceling 24 safety information 2, 30 minimum system requirements 20 print troubleshooting scan job models, printer 6 cannot delete documents from print queue 47 telecommunication notices 54 canceling 28 printer tips for scanner unit...
  • Page 57 Index VoIP adapter 33 Web Links accessing 21 Web site finding 5 Windows installing printer on wireless network 42 Windows software Abbyy Sprint OCR 20 Phone Book 20 Printer Home 20 Printer Setup Utility 20 Printing Preferences 20 Product Update 20 Status Messenger 20 Status Monitor Center 20 Tools for Office 20...

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Pro910 series

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