® Document Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/support. The Lenovo Support Web site also provides the ThinkStation Safety and Warranty Guide and this ThinkStation User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
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Connectivity • Two 10/100/1000 Mbps integrated Ethernet controllers System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
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• Ten Universal Serial Bus (USB) 2.0 connectors (two on the front panel and eight on the rear panel) • Three audio connectors on the rear panel (audio line-in connector, audio line-out connector, and microphone connector) • Two Ethernet connectors •...
The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.
Windows operating system. Note: If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the ThinkVantage Rescue and Recovery program manually before enabling its features.
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Figure 1. Front connector, control, and indicator locations Optical drive eject/close button 1394 connector (available on some models) USB 2.0 connector Power switch Microphone connector Power indicator Headphone connector Hard disk drive activity indicator USB 2.0 connector Chapter 1 Product overview...
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 8 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Connector Description Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. PS/2 keyboard connector Used to attach a keyboard that uses a PS/2 keyboard connector. PS/2 mouse connector Used to attach a mouse, a trackball, or other pointing devices that use a PS/2 mouse connector.
Heat sink and fan assembly (with microprocessor Hard disk drives (5) underneath) Internal speaker Hard disk drive fan assembly Optical drive PCI card retainer Card reader Memory module(s) Rear fan assembly Front audio and USB assembly Front bezel Power supply assembly Locating parts on the system board Figure 4 “System board part locations”...
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
“Creating recovery media” on page 59. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 12 “Getting information, help, and service”...
Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on-board help and information center from Lenovo. On the Windows 7 operating system, pressing the blue ThinkVantage button opens the SimpleTap program.
Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar, which is located at the bottom-right corner of the Windows desktop. Click the volume icon and move the slider up or down to control the volume, or click the Mute icon to turn the audio off.
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do the following: 1. Click Start ➙ All Programs ➙ Corel DVD MovieFactory Lenovo Edition. 2. Follow the instructions on the screen.
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.
Registering your computer also enables Lenovo to notify you about possible technical information and upgrades. When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
Figure 7. Locking the computer cover Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. ThinkStation User Guide...
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Figure 8. Installing a padlock Chapter 4 Security...
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 9.
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.
Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or replace a PCI card. Your computer has two standard PCI card slots, two PCI Express x4 card slots, and two PCI Express x16 graphics card slots.
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Figure 13. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Chapter 5 Installing or replacing hardware...
b. If the card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch. Grasp the card and gently pull it out of the card slot. 5. Remove the new PCI card from its static-protective package. 6.
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CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before installing or replacing a memory module. Your computer has 16 slots for installing or replacing DDR3 ECC UDIMMs or DDR3 ECC RDIMMs. When installing or replacing a memory module, use the following guidelines: •...
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8. Depending on whether you are installing or replacing a memory module, do one of the following: • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 15.
9. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 17.
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This section provides instructions on how to install or replace the optical drive. To install or replace an optical drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3.
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6. Install the optical drive retainer on the side of the new optical drive. Figure 20. Installing the optical drive retainer 7. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position.
8. Connect the signal cable and the power cable to the new optical drive. Figure 22. Connecting the optical drive 9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 31. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
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6. Press the blue retaining clip to remove the card reader out of the chassis. Figure 23. Removing the card reader 7. Install the card reader retainer on the side of the new card reader. Figure 24. Installing the card reader retainer Chapter 5 Installing or replacing hardware...
8. Slide the card reader with retainer into the card reader drive bay until it snaps into position. Figure 25. Installing the card reader 9. Reconnect the card reader cable to the system board. See “Locating parts on the system board” on page 10.
Refer to the “Lithium battery notice” in the ThinkStation Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
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CAUTION: The heat sink and fan assembly might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To replace the heat sink and fan assembly, do the following: 1.
9. Follow the following sequence to install the four screws to secure each new heat sink and fan assembly. Do not over-tighten the screws. a. Partially tighten screw , then fully tighten screw , and then fully tighten screw b. Partially tighten screw , then fully tighten screw , and then fully tighten screw 10.
5. Press the tab and then pivot the hard disk drive fan outward to remove it from the chassis. Figure 29. Removing the hard disk drive fan assembly 6. Position the hard disk drive fan, and then pivot the fan to insert the tab into the chassis. 7.
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5. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis. Note: The new rear fan assembly will have four new rubber mounts attached. Figure 30.
Figure 31. Installing the rear fan assembly 7. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
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1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Locate the hard disk drive. See “Locating internal drives” on page 12. 4. Disconnect the signal cable and the power cable from the hard disk drive. 5.
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7. To install a new hard disk drive into the bracket, flex the bracket and align pin , pin , pin , and on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board on the bottom of the hard disk drive.
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Figure 35. Installing the hard disk drive 9. Connect the signal cable and the power cable to the new hard disk drive. Note: If you are installing SAS hard disk drives, you must connect the signal cables and power cables to the SAS-to-SATA conversion adapter before you connect them to the hard disk drive.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 56. Installing or replacing a hard disk drive enablement module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
7. To install a new hard disk drive enablement module, align the hole in the hard disk drive enablement module with the plastic standoff on the system board, and then position the hard disk drive module over the corresponding connector on the system board. Figure 38.
4. Locate the front audio and USB assembly. See “Locating components” on page 9. 5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board” on page 10. Note: Make sure you note the locations of the cables when you disconnect the cables from the system board.
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This section provides instructions on how to replace the internal speaker. Note: The internal speaker is only available on some models. To replace the internal speaker, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
Replacing the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1.
Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives. Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support.
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media.
To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.
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It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6 Recovery information...
Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: •...
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 68. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost or forgotten password, do the following: 1.
Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu window displays, release the F12 key.
The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity. To enable the after power loss feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ After Power Loss, and press Enter. 3.
• If five SATA hard disk drives or solid state drives are installed, the SATA hard disk drive enablement module (one to five hard disk drives) is required. • If any SAS hard disk drives are installed, the SAS hard disk drive enablement module (one to five hard disk drives) is required.
• RAID Level 0 • RAID Level 1 • RAID Level 10 • RAID Level 5 c. Disks: Press Enter to enter the SELECT DISKS MENU window. Follow the instructions at the bottom of the menu to select hard disk drives, and then press Enter to complete the configuration. d.
MegaRAID SAS Software User Guide that is available at http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543. This section provides information about the following topics: • “Installing SATA or SAS hard disk drives” on page 76 • “Entering the LSI MegaRAID BIOS configuration utility” on page 77 •...
Entering the LSI MegaRAID BIOS configuration utility This section provides instructions on how to enter the LSI MegeRAID BIOS configuration utility. To enter the LSI MegaRAID BIOS configuration utility, do the following: 1. During the computer startup, follow the instructions on the screen. 2.
Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to delete RAID volumes using the LSI MegaRAID BIOS configuration utility. To delete RAID volumes using the LSI MegaRAID BIOS configuration utility, do the following: 1.
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com/support. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
The System Update program is preinstalled on most Lenovo computers and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkStation Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
See Chapter 12 “Getting information, help, and service” on page 103 for more information. • If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See Chapter 12 “Getting information, help, and service” on page 103 for more information.
Select the problem your computer is experiencing from the following list: • “Audio problems” on page 87 • “CD problems” on page 88 • “DVD problems” on page 89 • “Intermittent problems” on page 92 • “Hard disk drive problems” on page 91 •...
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. An audio disc or AutoPlay-enabled disc does not automatically play when it is...
Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
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If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. DVD movie will not play Symptom: DVD movie will not play.
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. Hard disk drive problems Select your symptom from the following list: •...
If airflow is blocked or the fans are not working, the computer might overheat. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
See “Enabling or disabling a device” on page 69. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
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If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
If these actions do not correct the problem, your monitor might need service. See Chapter 12 “Getting information, help, and service” on page 103 for details. The image is discolored Symptom: The image is discolored. Action: The monitor might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem.
• Make sure that the link partner is set to auto-negotiate. • Make sure that the switch is 802.3ab-compliant (gigabit over copper). Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list:...
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
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The Windows operating system will slow down and might produce errors if the hard disk drive gets too full. To check the amount of free space on the Windows 7 operating system, do the following: 1. Click Start ➙ Computer. 2.
“Installing or replacing a memory module” on page 34. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. Software problems Select your symptom from the following list: •...
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Lenovo Solution Center” on page 101. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support.
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com/support...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft Windows Vista, and Windows are trademarks of the Microsoft group of companies. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Depending on the configuration of your computer and the country or region where the computer was purchased, you might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides and Manuals.
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix D. WEEE and recycling information...