Before servicing a Lenovo computer product, be sure to read “Important Safety Information” on page 1. Chapter 7 “Symptom-to-FRU Index” on page 59 and Chapter 10 “Additional Service Information” on page 103 are not specific to any machine type and are applicable to all ThinkCentre Edge computers.
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Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.
• Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
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• Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. •...
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≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
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≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. ThinkCentre Edge Hardware Maintenance Manual...
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Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. • Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas. •...
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• A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto.
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DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
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ATTENTION: Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance des informations suivantes : • Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser.
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VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
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• über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden.
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...
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ATTENZIONE: Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
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PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
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• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
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Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.
If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms.
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• Product and parts details • User guides and manuals • Knowledge base and frequently asked questions ThinkCentre Edge Hardware Maintenance Manual...
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– Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
Symptom Action The wireless keyboard or mouse Verify that: does not work. • The computer is turned on. • The battery or batteries installed in the wireless keyboard or mouse are in good condition. • The wireless configurations are all set correctly. You might need to refer to the documentation that come with the wireless keyboard or mouse, or refer to your Windows Help and Support information system for wireless related instructions.
• If the diagnostic program detects a hardware failure, contact the Lenovo Customer Support Center. See “Lenovo Support Web site” on page 31 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See “Lenovo Support Web site” on page 31 for more information.
If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 52 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 31. An audio disc or AutoPlay-enabled disc does not automatically play when it is...
• If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 52 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 31. CD problems Select your symptom from the following list: •...
If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 52 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 31. DVD problems Select your symptom from the following list: •...
• Use the DVD menu for the video to select a different audio track. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 52 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 31. Playback is very slow or choppy Symptom: Playback is very slow or choppy.
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4. Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts. If these actions do not correct the problem, have the computer and keyboard serviced. See “Lenovo Support Web site” on page 31 for details. The mouse or pointing device does not work Symptom: The mouse or pointing device does not work.
Wrong characters appear on the screen Symptom: Wrong characters appear on the screen. Action: Have the computer serviced. For details, see “Lenovo Support Web site” on page 31. The monitor works when you turn on the computer, but goes blank after some period...
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➙ Advanced Settings. Then click the Monitor tab and select a new refresh rate. • See your operating system documentation or help for further information on monitor settings. If these actions do not correct the problem, your monitor might need service. See “Lenovo Support Web site” on page 31 for details.
2. Adjust the placement of the monitor and other devices so that they are at least 305 mm (12 inches) apart. 3. Turn on the monitor. If these actions do not correct the problem, your monitor might need service. See “Lenovo Support Web site” on page 31 for details.
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On the Windows 8 operating system, do the following: 1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled.
A wireless WAN problem Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card. Action: Seek technical assistance for help to remove the unauthorized WAN card. See “Lenovo Support Web site” on page 31 for more information.
Bluetooth, a PIM item sent from the Windows 7 operating system system might be saved as a file with the extension contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...
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Make a selection from the above list to find out more about the corrective actions you can take. Insufficient free hard disk drive space Symptom: Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full. To check the amount of free space on the Windows 7 operating system, do the following: 1.
55. If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. See “Lenovo Support Web site” on page 31. Serial port problems Serial port is available with some certain computer models.
• Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 52 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 31. Software problems Select your symptom from the following list: •...
If these actions do not correct the problem, run the diagnostic programs to test the USB connector (see “Diagnostics” on page 52 for instructions). If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical assistance, see “Lenovo Support Web site” on page 31.
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Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
• Have at least eight characters in length • Contain at least one alphabetic character and one numeric character • Setup Utility program is not case sensitive • Not be your name or your user name • Not be a common word or a common name •...
• Select ATA Drive Setup to enable or disable a SATA device. 4. Select the desired settings and press Enter. 5. Press F10 to save changes and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 58. Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want.
Exiting the Setup Utility program After you finish viewing or changing settings, press Esc to return to the Setup Utility program main menu. You might have to press Esc several times. Do one of the following: • If you want to save the new settings, press F10 to save changes and exit the Setup Utility program. •...
The following table describes the beep symptoms. Beep Symptom FRU/Action 2 short beeps CMOS setting error Common error code, see the detail failure information in “POST error codes” on page 60. 3 short and 1 long beeps DRAM memory error Perform the following actions in order.
Error code POST Error Message Description/Action 1820 More than one external fingerprint If more than one external fingerprint reader are attached. Power off and reader are connected to a computer, remove all but the reader that you set this error message will be displayed up within your main operating system.
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Message/Symptom FRU/Action 1. Run the Memory tests. Incorrect memory size during POST 2. Memory Module 3. System Board "Insert a Diskette" icon appears with a known-good 1. System Board diagnostics diskette in the first 3.5-inch diskette drive. 2. Diskette Drive Cable 3.
Message/Symptom FRU/Action Serial or parallel port device failure (adapter port) 1. External Device Self-Test OK? 2. External Device 3. Cable 4. Alternate Adapter 5. System Board 1. Keyboard Some or all keys on the keyboard do not work 2. Keyboard Cable 3.
Locating connectors, controls, and indicators on the rear of your computer Figure 2 “Rear connector locations” on page 66 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Locating major FRUs and CRUs Figure 3 “Locating major FRUs and CRUs” on page 68 shows the locations of the major FRUs and CRUs in the computer. To remove the computer cover, see “Removing the computer cover” on page 75. Chapter 8 Locations...
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Figure 3. Locating major FRUs and CRUs ThinkCentre Edge Hardware Maintenance Manual...
Inverter Microprocessor fan Optical drive Heat sink assembly VESA mount bracket External power adaptor Keyboard Mouse Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Chapter 8 Locations...
Locating parts on the system board Figure 4 “Locations of the parts and connectors on the system board” on page 70 shows the locations of the parts and connectors on the system board. Figure 4. Locations of the parts and connectors on the system board Integrated camera cable connector SATA connector/Hard disk drive power connector Wi-Fi connector...
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the system stand.
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To remove and reinstall the system stand, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the system stand hinge cover. See “Removing and reinstalling the system stand hinge cover” on page 71. 3.
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5. Reinstall the system stand hinge cover. See “Removing and reinstalling the system stand hinge cover” on page 71. ThinkCentre Edge Hardware Maintenance Manual...
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support ThinkCentre Edge Hardware Maintenance Manual...
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This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support ThinkCentre Edge Hardware Maintenance Manual...
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This section provides instructions on how to replace the optical drive. Note: The optical drive is available only in some models. To replace the optical drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the system board shield.
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor fan. Chapter 9...
To replace the microprocessor fan, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
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Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink assembly. CAUTION: The heat sink and fan assembly might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and fan assembly might be very hot.
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Figure 21. Opening the retainer to access the microprocessor 9. Lift the microprocessor straight up and out of the socket. Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor.
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Figure 23. Removing the microprocessor 10. Make sure that the small handle is in the raised position and the microprocessor retainer is fully open. 11. Hold the new microprocessor and align the notches on it with the alignment keys in the microprocessor socket, or align the small triangle on one corner of the new microprocessor with the corresponding beveled corner of the microprocessor socket.
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the inverter. To replace the inverter, do the following: 1.
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module. Your computer has one memory slot for installing or replacing DDR3 SODIMM (small outline dual inline memory module).
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5. Locate the memory slots on the system board. See “Locating major FRUs and CRUs” on page 67. 6. Remove the system board shield to get access to the battery. See “Removing and reinstalling the system board shield” on page 80. 7.
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speakers. To replace the internal speakers, do the following: 1.
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the integrated camera. Note: The integrated camera is available only in some models.
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the system board. To replace the system board, do the following: 1.
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Figure 32. Removing the six screws that secure the system board to the main bracket 13. Place the new system board into the chassis and align the screw holes with those in the chassis. 14. Reinstall the six screws that secure the system board to the main bracket. 15.
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the LCD panel. To replace the LCD panel, do the following: 1.
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9. Disconnect the LCD panel cable from the system board. See “Locating parts on the system board” on page 70. Figure 34. Disconnect the LCD panel cable from the system board 10. Remove all the 10 screws that secure the computer main bracket to the front bezel. Figure 35.
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14. Remove the four screws that secure the chassis to the LCD panel, and then lift the chassis out of the computer to get assess to the LCD panel. Figure 36. Removing the four screws that secure the LCD panel 15.
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the Wi-Fi card. Note: The Wi-Fi card is available only in some models.
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Figure 39. Removing the screw that secures the Wi-Fi card 8. Pivot the Wi-Fi card upward and lift the Wi-Fi card out of the mini PCI Express slot. Figure 40. Removing the Wi-Fi card 9. Insert the notched end of the new Wi-Fi card into the mini PCI Express slot. Press the new Wi-Fi card firmly, and then pivot the Wi-Fi card to align the screw hole in the new Wi-Fi card with that in the computer main bracket.
Safety, Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety, Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the USB keyboard or mouse.
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Setup Utility program. Refer to Chapter 6 “Using the Setup Utility program” on page 55. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
– Start the Setup Utility. – Select Standard CMOS Features. • Sources for obtaining the latest level BIOS available 1. Lenovo support web site: http://www.lenovo.com/support/ 2. Lenovo Customer Support Center 3. Levels 1 and 2 Support To update (flash) the BIOS, see “Flash update procedures” on page 103.
Note: You can download a self-starting bootable disc image (known as an ISO image) with the system program updates to create a system-program-update disc. Go to http://www.lenovo.com/support. To update (flash) the BIOS from a disc on the Windows 8 (64-bit) operating system, do the following: 1.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored.
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Macrovision Corporation. Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies.
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recovering the BIOS, updating (flashing) 104–105 a POST/BIOS update failure trademarks recovery troubleshooting, basic boot-block troubleshooting, diagnostics removing system board shield VESA mount bracket removing computer cover updating removing the system stand hinge cover (flashing) the BIOS replacing updating (flashing) the BIOS battery using hard disk drive...