Page 1
S100 QE-12E-0253 June 12, 2001 Service Manual (Simplified Manual) DETAILS Description Part Number Remarks As product exchange servicing S100 QY8-1378-000 applies, only required data is Simplified Manual included.
Page 2
S100 /S100SP Simplified Manual QY8-1378-000 Product / Option / Consumable list Specifications Error code list Service mode (Test print, EEPROM reset..) External view / Parts list H/W troubleshooting flowchart Special Service Information Attached Service Test Print BPQA-21 Rev 01 2001.6.12...
2. Specifications 2.1 Specifications (Note) Differences from the base-model BJC-2100/2100SP are in DeskTop serial color bubble jet printer Paper feeding method Auto Sheet Feeding Resolution 720 dpi X 360 dpi Print Speed Color 1.5ppm (Color throughput pattern) Mono. 4ppm (Monochrome throughput pattern) Color 2ppm (Color throughput pattern)
3. Error Code List Errors will be displayed on the host computer monitor. The host computer should be set to ECP or Nibble mode. Use the BJ Status Monitor in Windows. Error Code Error indication Error condition 1000 Printer is out of paper. Push RESET botton to paper feed.
4. Service Mode Function Procedure Remarks Cleaning the BJ cartridge Press and hold the RESET botton for 2 seconds or moreCleaning time (while the AC cord is plugged in) :Approx.20seconds.) Test print Print nozzle check pattern Nozzle pattern Double click the RESET button. BC-20/21e (while the AC cord is plugged in) Service test print...
5. External View / Parts List Parts List Part Number Rank Q'ty Description Remarks Q10-1003-710 WHOLE UNIT, W/O POWER SUPPLY UNIT QH3-3442-000 AC Adapter 100/120V 50/60HZ LV(USA,CANADA,JAPAN) QH3-3445-000 AC Adapter 220/240V 50/60HZ HV(Europe) QH3-3448-000 AC Adapter 220/240V, CHN/ASIA/AUS HV(CHN,ASIA,AUS) QH3-3452-000 AC Adapter 220/240V, KRN HV(KRN) QH3-3450-000...
Page 8
6. H/W Troubleshooting Flowchart (Confirmation of printer operation when refurbishing) Connect AC power Can CR/LF motor noise be heard? Open front cover Does CRG move to head replacement position? Install print head Close front cover Does print-head return to home position? (listen for <Check items of "Service Test Print">...
USB only External Color Two-tone color Two-tone color Lower case/Paper output tray: Gray Access Cover/Paper output tray: Persona Blue Other: Current color Others: Canon Neutral 7.0 Paper output tray 2 part construction 1 part construction Can be folded Cannot be folded...
Page 10
Attached Sample (Service Test Print) Check item 1 (Non ejection of ink) : Total area of the sample below Check item 2 (Top margin) Ver X.XX BC-20 Lost XX.X% Page count ->BK XXXX CL XXXX LD XXXX PaperCnt ->Nol XXXX Cad XXXX Res XXXX Gls XXXX Sel XXXX Otr XXXX BJYYYYY PurgeCnt ->...