12 Trouble Shooting - Braun Tassimo User Instructions

Trouble shooting
In the table below are solutions to problems that may occur. If you do not
find an appropriate solution, please refer to the "Tassimo careline" section.
PROBLEM SITUATION
All the indicator 1. Water level is too low.
lights are flashing. 2. No T-DISC in machine.
3. T-DISC is damaged.
4. Machine not prepared for use.
5. Internal machine fault.
The machine will not The brew mechanism may not
move past STANDBY. be closed properly.
The Auto Mode Bar code reader may not be able
is not working. to read the T-DISC label.
My cup is overflowing. Each drink has been formulated
to produce the perfect amount
of liquid. Be sure that you are
using the right sized cup for
your drink.
My cup doesn't fit. The cup stand is too close to
the brew mechanism.
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Trouble shooting
SOLUTION
1. Refill the water container.
2. Place a T-DISC, label side down,
on the T-DISC holder and close
the brew mechanism.
3. Clean the bar code reading
window or replace the T-DISC.
4. Follow the procedure "Preparing
Your Machine for Use".
5. Contact Tassimo careline.
Make sure that a T-DISC is placed
on the T-DISC holder and the brew
mechanism is firmly closed.
Clean the bar code reading window.
Replace the T-DISC.
You can still enjoy your preferred
drink by using the Manual Mode.
Ensure that you use the following
recommended cup sizes:
Espresso 75ml
Cappuccino 200ml
Coffee, Caffè crema, Chocolate*and Tea 280ml
Try lowering the cup stand to fit your
cup. You can also temporarily remove
the cup stand and drip tray, leaving
the splashback in place.
PROBLEM SITUATION
Liquid is splashing Cup is placed too far away
out of the cup. from the brew mechanism.
The machine is leaking 1. T-DISC is damaged or leaking.
from the brew 2. The piercing unit is not
mechanism. fitted properly.
The machine is leaking 1. Drip tray is full of water.
from the bottom. 2. Splashback is not properly
fitted.
My drinks are brewing The machine may require
shorter than usual. descaling.
I have lost my A cleaning disc is needed to
cleaning disc. rinse and descale the machine.
My machine is not The electrical supply may not be
operating; there are connected properly.
no lights illuminated.
SOLUTION
Adjust the height of the cup stand
up to ensure that the cup is closer to
the brew mechanism.
Press the start/stop button to
stop the brew cycle. Slowly open the
brew mechanism, remove the
T-DISC, and clean the inside of the
brew mechanism. Remove and
refit the piercing unit.
1. Empty the removable drip tray.
2. Remove and refit the splashback,
cup stand, and drip tray back
on the machine.
Descale the machine following the
"Descaling" procedure.
Contact Tassimo careline.
Check that the machine is properly
plugged into the electrical supply.
Check the on/off switch at the
back of the machine.
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Trouble shooting