Page 1: Table Of Contents
External drives - contents Pre-Installation Before you start page 3 Backup software and drivers page 5 Usage models page 7 Using the CD-ROM page 9 Installing the tape drive Step 1: Check the SCSI connection page 11 Step 2: Check the drive’s SCSI ID page 13 Step 3: Attach SCSI cable page 15...
Page 2: Product Details
December 2004 Part Number: A7570-96001 Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Page 3: Before You Start
Before you start The HP StorageWorks VS160 tape drive is a high-capacity, high-performance streaming tape drive. Before starting to install your tape drive, you should consider the following. Which operating systems are supported? HP StorageWorks VS160 drives can be connected to servers running under Windows®. Refer to the “HP StorageWorks Tape Software Compatibility”...
Page 4 How can I check the SCSI bus type? We strongly recommend that you use HP Library & Tape Tools to check your server’s current SCSI configuration. This will provide information about the SCSI bus and the SCSI IDs in use. HP Library &...
Page 5: Backup Software And Drivers
Backup software and drivers Backup software For optimum performance it is important to use a backup application that is appropriate for your system’s configuration. In a direct attach environment, where the tape drive is attached to a standalone server, you can use backup software that is designed for a single server environment.
Page 6 Direct attach - SCSI Network attach - SCSI storage server (A) RAID disk subsystem recommended, see page 7 tape drive (B) Figure 1: usage models...
Page 7: Usage Models
Usage models The tape drive (B) can be used in a standalone or network environment. In a network environment, anything less than Gigabit Ethernet may limit performance. The tape drive should always be directly attached to a VHDCI SCSI connector on the storage server (A), as shown in Figure 1.
Page 8 install your product learn about your product register your product buy media online troubleshoot with L&TT HP StorageWorks Tape Figure 2: the CD-ROM...
Page 9: Using The Cd-Rom
Using the CD-ROM The HP StorageWorks Tape CD-ROM is a central source of information about your tape drive with utilities for getting the best performance from your tape drive. Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify and troubleshoot performance after installation.
Page 10 connecting to an HBA card in the server Figure 3: checking the VHDCI SCSI connection...
Page 11: Step 1: Check The Scsi Connection
Step 1: Check the SCSI connection Use the following questions to help you check your SCSI connection. Windows users can use HP Library & Tape Tools to check the SCSI bus type, see page 26. If you answer ‘Yes’ to all these questions, you are ready to install your tape drive.
Page 12 Figure 4: checking the SCSI ID...
Page 13: Step 2: Check The Drive's Scsi Id
Step 2: Check the drive’s SCSI ID Your HP StorageWorks VS160 drive is shipped with a default SCSI ID of 6, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller.
Page 14 Figure 5: connecting the SCSI cable...
Page 15: Step 3: Attach Scsi Cable
Step 3: Attach SCSI cable A wide VHDCI-to-HD SCSI cable is provided to connect your HP StorageWorks VS160 tape drive to a VHDCI SCSI port on an LVD SCSI bus. If your server has an HD SCSI port, you must either purchase and install a VHDCI-to-HD adapter or use an HD-to-HD cable instead of the supplied cable.
Page 16 power on/off switch Figure 6: attaching the power cable...
Page 17: Step 4: Attach Power Cable
Step 4: Attach power cable An external HP StorageWorks VS160 tape drive will operate using any voltage in the range 100–240 volts (0.7 A, 50-60 Hz). No adjustment is needed. To connect your tape drive to the power supply, proceed as follows: Make sure that the tape drive is switched OFF.
Page 18 indicates leading direction slide label in here Figure 7a: loading a cartridge eject button Figure 7b: unloading a cartridge...
Page 19: Step 5: Verify Installation
Step 5: Verify installation Check operation Switch on the tape drive and server. The tape drive will run its hardware self-test, which takes up to 25 seconds (with no cartridge loaded). If self-test passes, the Ready LED remains on and the other LEDs are off.
Page 20 Power LED Ready Fault Clean Media Eject button Figure 8: tape drive controls and indicators...
Page 21: Your Hp Storageworks Vs160 Tape Drive
Your HP StorageWorks VS160 tape drive Your HP StorageWorks VS160 tape drive has a Power LED and four LEDs (light emitting diodes) on the front panel which indicate drive status, and an eject button. The LEDs provide useful troubleshooting information. See also “Understanding the LEDs” on page 34. See page 19 for more information about using the eject button in normal operation.
Page 22 Figure 9: write-protecting cartridges...
Page 23: Use The Correct Media
Use the correct media For best performance we recommend HP branded media. Order online at: www.hp.com/go/storagemedia . If you do not have internet access, refer to the User’s Guide on the HP StorageWorks Tape for ordering information for tape cartridges CD-ROM and cleaning cartridges.
Page 24 Cleaning cartridges You must use DLT VS160 CleaningTape with HP StorageWorks VS160 tape drives. Most other cleaning cartridges, such as CleaningTape III, will be ejected. Caution Do not use other format cartridges in your tape drive and do not use DLT VS160 CleaningTape cartridges in other format tape drives.
Page 25: Register Your Tape Drive
Register your tape drive Once you have installed and tested your HP StorageWorks VS160 tape drive, please take a few minutes to register your product. You can register via the web at www.register.hp.com . To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory.
Page 26: Diagnostic Tools
Diagnostic tools HP Library & Tape Tools HP StorageWorks Library & Tape Tools is the recommended diagnostic and support tool for your HP tape storage product. It is available from a link on the CD shipped with your product or as a free download from the HP web site. It is supported on nearly all major operating systems.
Page 27: Optimizing Performance
Optimizing performance We strongly recommend that you check the information on our web site at www.hp.com/ support/pat. This contains detailed support information that will enable you to identify bottlenecks and take full advantage of the performance capabilities of the DLT VS160 tape drive.
Page 28 • Data and file types The type of data being backed up or restored can affect performance. Typically, small files incur greater overhead in processing and access than large files. Equally, data that is not compressible will always limit the speed at which the drive can write/read data. You will achieve no more than native rates with uncompressible data.
Page 29: Troubleshooting
Troubleshooting The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host server and its connections, or with the way the system is being operated. Most modern SCSI host bus adapters locate and display attached devices when the system is booting up.
Page 30 Problems encountered during installation Unpacking Description Further information Some parts appear to be missing or Contact your vendor if any parts need replacing. damaged. The SCSI cable shipped with the drive is not correct Description Further information The SCSI cable shipped with the drive The cable provided will connect to the majority of does not plug into the SCSI host adapter systems.
Page 31 Is the correct SCSI host bus adapter installed? Description Further information The server already has a SCSI host bus If your server is in its original configuration (no SCSI adapter but it is difficult to determine what adapters have been added or removed) then use type it is.
Page 32 Testing after installation Remember that the system recognizes devices during boot-up. If you swap or connect a product when your system is running, you will need to reboot the system. Rebooting the system will reset devices and will often resolve problems. It is good practice to reboot every time you add a driver or install firmware.
Page 33 The application does not recognize the tape drive Possible reason Recommended action The application does not support the tape Use HP Library & Tape Tools to check that the drive drive. is installed properly. Refer to our World Wide Web site (www.hp.com/go/connect) for details of backup applications that support the HP StorageWorks VS160 tape drive.
Page 34: Understanding The Leds
Understanding the LEDs LEDs during self-test Your HP StorageWorks VS160 tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status. The desktop model also has a green Power LED. These LEDs provide useful troubleshooting information. The tape drive performs a power-on self-test whenever power is applied.
Page 35 Using the LEDs for troubleshooting If you cannot resolve a problem, contact customer service at www.hp.com/support . Use the following table to interpret the front panel LED sequences and the appropriate action to take, if any. LED Sequence and Cause Action required Make sure the drive is switched on.
Page 36 LED Sequence and Cause Action required Fault ON. Power cycle or reset the tape drive. Try the operation again with a known-good data cartridge. If the condition persists, contact Support. Internal firmware error. Fault blinking Power cycle or reset the tape drive. Try the operation rapidly again with a known-good data cartridge.
Page 37 Unload/Eject Button Functions Normal Unload/Eject When you press and release the button within 6 seconds, the tape drive unloads and ejects the data cartridge. Emergency Reset Hold the Eject button for 27 to 30 seconds and release it when all four LEDs are on solidly. The tape drive performs a hard reset, behaving as if it has been powered off and then on.
Page 38: Problems With Cartridges
Problems with cartridges If you experience any problems using HP branded cartridges, check: • The cartridge case is intact and that it contains no splits, cracks or damage. • The cartridge has been stored at the correct temperature and humidity. This prevents condensation.
Page 39: Other Sources Of Information
Other sources of information You will also find troubleshooting information and contact details on the HP StorageWorks Tape CD-ROM and the HP web site. In particular: • The online User’s Guide on the HP StorageWorks Tape CD-ROM contains an extensive troubleshooting topic.

HP VS160 - StorageWorks DLT Tape Drive Troubleshooting Manual

Quick Links

Need help?

Questions and answers

Related Manuals for HP VS160 - StorageWorks DLT Tape Drive

Summary of Contents for HP VS160 - StorageWorks DLT Tape Drive

Table of Contents