Gateway LT31 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
1 DDR2 SODIMM slot • Maximum memory size up to 2GB-SODIMM Display and graphics • 11.6" HD WXGA high-brightness (typical 200-nit) Acer CrystalBrite™ TFT LCD, 1366 x 768 pixel resolution Storage subsystem • 2.5" 9.5 mm 160 GB or larger hard disk drive •...
Your Gateway Notebook tour After learning about your computer features, let us show you around your new computer. Front View Icon Item Description Acer Crystal Eye Web camera for video communication. Webcam Microphone Internal microphone for sound recording. Display screen Also called Liquid-Crystal Display (LCD), displays computer output.
Icon Item Description Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. Power button/ Turns the computer on and off while indicating the indicator computer’s power status. Closed Front View Icon Item Description Bluetooth...
Right View Icon Item Description Multi-in-1 card Accepts Secure Digital (SD), MultiMediaCard reader (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time. Microphone-in Accepts input from external microphones.
Rear and Base View Icon Item Description Battery bay Houses the computer's battery pack. Note: The battery shown is for reference only. Your PC may have a different battery, depending on the model purchased. Battery release Releases the battery for removal. latch Hard disk bay Houses the computer's hard disk (secured with...
Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Wireless LAN communication. 3G communication Indicates the status of 3G communication.
TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.
Using the Keyboard Your Packard Bell dot Series has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...
Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function...
Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol.
• Cache size: 512 KB, Frequency:1.2G (No P-state) • TDP:13W • Execute Disable Bit Processor Specifications Cache Core Item Cores Package Acer P/N Speed Tech Size Voltage L110 1.2 GHz 65 nm Micro- Variable KC.AL002.110 CPU Fan True Value Table...
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Item Specification Features • Support PCI bus at 33MHz • Supports four SATA ports, complying with the SATA 1.0a specification • 5 OHCI and 1 EHCI Host controllers to support 10 USB ports, • audio • 4 Independent output stream(DMA). •...
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Item Specification Media data transfer rate (Mbytes/sec max) DC Power Requirements Voltage 5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5% tolerance Item Specification Vendor & Model Toshiba Toshiba Name WD1600BEVT WD2500BEVT MK1655GSX MK2555GSX Capacity (GB) Bytes per sector Data heads Drive Format Disks...
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48pin-LQFP package Features • Integrated 10/100 BASE -T transceiver • PCIe V1.1 compliant supports • Wake on LAN and remote wake-up support Keyboard Item Specification Type New Acer flat keyboard Total number of keypads 86/87/91 Windows logo key Chapter 1...
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Item Specification Internal & external keyboard work simultaneously Features • Supports Application keys for Windows XP version Mini Card Item Specification Number Supported Features • 1 for 3G (full size) • 1 for WLAN (half size) Camera Item Specifications Vendor and model Chicony CNF9011 Liteon 09P2SF001 SuyinCN0316-S30C-...
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Item Specification Specification Specification Specification Modulation DQPSK, DBPSK and CCK Schemes Channel Number • 1---11 channels for active channels • 12---13 channels for passive channels Data Rate 11Mbps with fall back rates of 5.5, 2, and 1Mbps Media Access CSMA/CA with ACK Protocol Transmitter Output 18dBm typically...
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Information The Information screen displays a summary of your computer hardware information. P h o e n i x B I O S S e t u p U t i l i t y Information M a i n Security B o o t Exit...
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. P h o e n i x B I O S S e t u p U t i l i t y Information M a i n Security...
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. P h o e n i x B I O S S e t u p U t i l i t y Information M a i n Security B o o t...
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. S e t S u p e r v i s o r P a s s w o r d E n t e r C u r r e n t P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d...
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. P h o e n i x B I O S S e t u p U t i l i t y Information M a i n Security...
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. P h o e n i x B I O S S e t u p U t i l i t y Information Main Security...
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Copy the flash utilities to the bootable diskette. Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
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In flash BIOS, the message Please do not remove AC Power Source displays. If the AC adapter is not plugged in the following message appears. Plug in the AC adapter and rerun the Phlash utility if the above message appears. If the AC adapter is connected, the following screen appears.
WinFlash Utility The Winflash utility consists of two files: • ZA8_3101.WPH (BIOS ROM file) • WinPhlash2.0.3.4 (BIOS windows flash tool) Perform the following steps to use the WinFlash Utility: Double click the WinFlash executable (WinPhlash2.0.3.4) to run the program. In the Specify New BIOS file field, enter the BIOS ROM file name and path. IMPORTANT:Be sure the AC power is plugged in.
Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password methods: Removing HDD Password: If you key in the wrong HDD password three times, an error code is generated. To reset the HDD password, perform the following steps: On a different machine, run the HDD_PW.EXE file along with the error code generated.
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Removing BIOS Passwords: If you key in the wrong Supervisor password three times, an error code is generated and system is disabled. To unlock the BIOS, perform the following steps: On a different machine, run the BIOS_PW.EXE file along with the error code generated. For example: bios_pw 14452 0 Four ASCII strings are generated as output.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface.
External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. External Modules Disassembly Flowchart Turn off system and peripherals power Disconnect power and signal cables from system Remove Battery Remove Lower Covers...
Removing the Battery Pack Turn the computer over. Slide the battery lock/unlock latch to the unlock position. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). Chapter 3...
Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 38. Loosen the three captive screws in the HDD Cover. Lift the HDD cover up to remove. Chapter 3...
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Remove the single screw securing the HDD Module in place. Step Size Quantity Screw Type HDD Module M2*3 Slide the HDD in the direction of the arrow to disconnect the HDD from the interface connector. Chapter 3...
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Lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. Remove the four screws (two each side) securing the hard disk to the carrier. Step Size Quantity...
Removing the DIMM Module See “Removing the Battery Pack” on page 38. Loosen the two captive screws in the Memory Cover. Lift the Memory cover up to remove. Chapter 3...
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Push out the release latches on both sides of the DIMM socket to release the DIMM module. Remove the DIMM module. Chapter 3...
Removing the WLAN Board See “Removing the Battery Pack” on page 38. Loosen the two captive screws in the 3G Cover. Lift the 3G cover up to remove. NOTE: The 3g card is also located under this cover. Chapter 3...
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Disconnect the Antenna cables from the WLAN Board. NOTE: Cable placement is White to the MAIN terminal (right) and Black to the AUX terminal (left). Remove the single screw securing the WLAN Board in place. Step Size Quantity Screw Type WLAN Board M2*3 Chapter 3...
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Remove the WLAN Board from the Mainboard. Chapter 3...
Removing the 3g Board See “Removing the Battery Pack” on page 38. Loosen the two captive screws in the 3G Cover. Lift the 3G cover up to remove. NOTE: The WLAN card is also located under this cover. Chapter 3...
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Disconnect the Antenna cables from the 3g Board. NOTE: Cable placement is Yellow to the MAIN terminal (right) and Blue to the AUX terminal (left). Remove the two screws securing the 3g Board in place. Step Size Quantity Screw Type 3g Board M2*3 Remove the 3g Board from the Mainboard.
Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
Removing the Keyboard See “Removing the Battery Pack” on page 38. Turn the computer rightside up and open the lid to the full extent. Unlock the four securing latches by pressing down with a suitable plastic tool. IMPORTANT: The use of metal tools may damage the outer casing. Use plastic tools where available. Lift the Keyboard away from the Upper Cover as shown.
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Disconnect the FFC and remove the Keyboard. Chapter 3...
Removing the Hinge Covers See “Removing the Battery Pack” on page 38. Remove the two screws securing the hinge covers. Step Size Quantity Screw Type Hinge Cover M2*10 Pull the Hinge Covers away from the Upper Cover as shown. Chapter 3...
Removing the Upper Cover See “Removing the Hinge Covers” on page 52. Remove the 11 screws securing the Upper Cover to the Lower Cover. Step Size Quantity Screw Type Upper Cover M2*6 (Red callouts) Upper Cover M2*4 (Cyan callouts) Turn the computer over and disconnect the following cable from the Mainboard. Chapter 3...
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Release the locking latch and disconnect the FFC as shown. Remove the eight securing screws from the Upper Cover. Step Size Quantity Screw Type Upper Cover M2*4 (red callout) Chapter 3...
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Starting at the front the cover, pry apart the Upper and Lower Covers as shown. Working along the front and to the right, pry apart the covers as shown. Lift the upper cover up and rotate it leftwards along the left hinge until the hinge is cleared, then lift the cover away.
Removing the Button Board IMPORTANT: The TouchPad Board cannot be removed individually. To replace the TouchPad Board, replace the entire Upper Cover. See “Removing the Upper Cover” on page 53. Open the locking latches and disconnect the two FFCs from the Button Board as shown. Remove the two screws securing the button board to the Upper Cover.
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IMPORTANT: Ensure that the FFCs are disconnected before attempting to remove the Button Board. Slide the Button Board out from under the securing tabs in the Upper Cover as shown. Open the FFC locking latch and disconnect the FFC from the TouchPad connector. Pull the Mainboard FFC through the cover as shown.
Removing the LED Board See “Removing the Upper Cover” on page 53. Open the locking latch and disconnect the FFC from the LED Board. Remove the two screws securing the LED Board to the Lower Cover. Step Size Quantity Screw Type LED Board M2*3 Chapter 3...
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Lift the LED Board from the Lower Cover. Chapter 3...
Removing the Bluetooth Module See “Removing the Upper Cover” on page 53. Disconnect the cable from the Bluetooth Module. Lift the Bluetooth Module, left side first, to remove it from the Lower Cover. Chapter 3...
Removing the Card Reader Board See “Removing the Upper Cover” on page 53. Open the locking latch and disconnect the FFC from the Card Reader Board. Remove the two screws securing the Card Reader Board to the Lower Cover. Step Size Quantity Screw Type...
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Tilt the board up as indicated and remove the board from the Lower Cover, left side first to release the I/O ports. Chapter 3...
Removing the Speaker Module See “Removing the LED Board” on page 58. See “Removing the Card Reader Board” on page 61. Disconnect the Speaker cable from the Mainboard. Remove the three screws securing the Speakers to the Lower Cover. Step Size Quantity Screw Type...
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Lift the right and left side speakers out from the Lower Cover as shown. Remove the Speaker cables from the cable channels. Ensure that the cable is free from all cable clips. Chapter 3...
Removing the VGA Board See “Removing the Card Reader Board” on page 61. Remove the single screw securing the VGA Board to the Lower Cover. Step Size Quantity Screw Type VGA Board M2*3 Lift the VGA Board left side first and turn it over to expose the VGA cable. IMPORTANT: Do not remove the board from the Lower Cover;...
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Flip the VGA board over, disconnect the cable from the VGA Board, and remove the board from the Lower Cover. Chapter 3...
Removing the LAN Board See “Removing the Upper Cover” on page 53. Lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard. Open the FFC locking latch and disconnect the LAN Board cable from the Mainboard. Remove the LAN Board from the Lower Cover as shown.
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Disconnect the FFC cable from the LAN Board by pulling on the cable tab as shown. NOTE: The FFC Cable connector to the LAN board does not have a locking latch. NOTE: Reconnect the FFC cable to the mainboard if not immediately replacing the LAN board to prevent misplacing the FFC.
Removing the LCD Module See “Removing the VGA Board” on page 65. See “Removing the LAN Board” on page 67. See “Removing the Card Reader Board” on page 61. Lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard. Remove the Antenna cables from the cable channel on the Lower Cover as shown, all the way to the hinge well.
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Remove the two screws on the rear of the Lower Cover securing the LCD Module to the computer. Step Size Quantity Screw Type LCD Module M2*3 IMPORTANT: Ensure that the LCD cables are free from all cable clips before removing the LCD Module. Using both hands, lift the LCD Module away from the Lower Cover.
Removing the Mainboard See “Removing the Upper Cover” on page 53. Open the locking latch and disconnect the LED Board FFC from the Mainboard. Disconnect the Bluetooth cable from the Mainboard. Open the locking latch and disconnect the Card Reader FFC from the Mainboard. Chapter 3...
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Remove the three screws securing the Mainboard to the Lower Cover as indicated. Step Size Quantity Screw Type Mainboard M2*3 Tilt the assembly onto its side so you are able to access the underneath of the mainboard. Lift the Mainboard right side first to release the I/O ports and separate the board from the Lower Cover. Reach through the HDD bay opening and unplug the VGA cable from the main board.
Removing the RTC Battery IMPORTANT: Follow local regulations for disposal of all batteries. See “Removing the Mainboard” on page 72. Disconnect the RTC Battery as shown. Chapter 3...
Removing the Thermal Module See “Removing the Mainboard” on page 72. Remove the adhesive and disconnect the fan power cable from the Mainboard. Remove the five screws securing the Thermal Module to the Mainboard. Step Size Quantity Screw Type Thermal Module M2*3 Chapter 3...
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Using both hands, lift the Thermal Module clear of the Mainboard. Chapter 3...
Removing the CPU See “Removing the Thermal Module” on page 75. Using a flat blade screw driver, rotate the CPU screw 90° clockwise to release the CPU from the socket. Lift the CPU clear of the socket. Chapter 3...
LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
Removing the LCD Bezel See “Removing the LCD Module” on page 69. Starting from the inside top edge, pry the bezel away from the panel. Continue moving along the top, prying the bezel away from the LCD Module. If necessary, use a plastic pry to release the corners of the bezel.
Removing the Camera Board See “Removing the LCD Bezel” on page 79. Disconnect the cable from the Camera Board as shown. Remove the Camera Board from the LCD Module. Chapter 3...
Removing the LCD Panel See “Removing the Camera Board” on page 80. Lift the Microphone Module upward to detach the adhesive holding it in place. Remove the four screws securing the LCD Panel to the LCD Module Step Size Quantity Screw Type LCD Panel M2*2...
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Lift the LCD Panel out of the LCD Module front edge first. Chapter 3...
Removing the LCD Brackets and FPC Cable See “Removing the LCD Panel” on page 81. Remove the four securing screws (two each side) from the LCD Brackets. Step Size Quantity Screw Type LCD Brackets M2*3 Turn the LCD panel over on a clean surface. Chapter 3...
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Lift the LCD Cable to detach the adhesive securing the cable to the LCD Panel. Carefully lift the adhesive tape securing the cable connector to the LCD Panel. Hold the adhesive tape clear of the LCD Panel and disconnect the LCD cable as shown. Remove the cable from the LCD Panel.
Removing the Antennas See “Removing the LCD Panel” on page 81. Carefully pry up the right Antenna pad, as shown, and remove the pad from the LCD Module. IMPORTANT: A strong adhesive is used to secure the Antenna pad in place. Take care not to bend the pad during removal.
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IMPORTANT: A strong adhesive is used to secure the Antenna pad in place. Take care not to bend the pad during removal. Remove the cable from the cable channel. Ensure that the cable is free from all cable clips. Chapter 3...
LCD Module Reassembly Procedure Replacing the Antennas Remove the protective covering on the left and right Antenna pads. Place the Antenna pads in the LCD Module and press down to secure the adhesive in place. IMPORTANT: be sure the cables pass behind the shielding material as shown. Run the left side cable down the side and along the lower edge of the LCD Module using all the available cable clips.
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NOTE: The LCD Module appears as shown when the Antennas are replaced correctly. Ensure that the Antennas run through the hinge well as shown to avoid trapping when the LCD Panel is replaced. Chapter 3...
Replacing the LCD Cable and Brackets Insert the LCD Cable into the panel connector Secure the connector by replacing the adhesive as shown. strip as shown. Press down to secure the adhesive. Run the LCD cable along the panel as shown. Press down to secure the adhesive. replace the four screws (two each side) securing the LCD Brackets to the LCD Panel.
Replacing the LCD Panel Replace the LCD Panel top edge first as shown. Lower the Panel in to the LCD Module, ensuring the LCD cables are not trapped between the panel and the casing. Ensure the cables and Antennas pass through the hinge wells as shown. Press down to secure the adhesive holding the Microphone in place.
Replace the two securing screws. Replacing the Camera Board Align the locating slots on the Camera Module with the locating pins on the LCD Module. Place the Camera Module in the LCD Module and press down to secure it in place. Connect the Camera cable as shown.
Replacing the LCD Bezel Replace the bezel bottom edge first as shown. Ensure that the cables are not trapped between the bezel and LCD Module and pass through the hinge wells. Press down around the edges of the bezel until there are no gaps between the covers. Chapter 3...
Main Module Reassembly Procedure Replacing the CPU Insert the CPU into the socket. IMPORTANT: be sure to align the pins correctly with the marker on the CPU. Failure to do will likely result in permanent damage to teh CPU. NOTE: If replacing only the CPU, make sure to follow the instrucitons for cleaning and replacing thermal pads as described in “Replacing the Thermal Module”...
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Place the pads as shown. Place the Thermal Module onto the Mainboard and insert the screws in order from 1 to 5.. Step Size Quantity Screw Type Thermal Module M2*3 Chapter 3...
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Connect the fan power cable to the Mainboard and replace the adhesive. Chapter 3...
Replacing the RTC Battery IMPORTANT: Follow local regulations for disposal of all batteries. See “Removing the Mainboard” on page 72. Disconnect the RTC Battery as shown. Replacing the Mainboard Turn the assembly and Mainboard onto its side and connect the mainboard to the VGA cable as shown. Insert the main board into the lower cover port-edge first.
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Replace the three screws to secure the Mainboard to the Lower Cover as indicated. Step Size Quantity Screw Type Mainboard M2*3 Connect the Card Reader FFC to the Mainboard and close the locking latch. Chapter 3...
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Connect the Bluetooth cable to the Mainboard. Connect the LED Board FFC to the Mainboard and close the locking latch. Chapter 3...
Replacing the Hinge Wells Slide the two hinge wells into the Lower Cover as indicated. Replacing the LCD module Using both hands, lift the LCD Module away from the Lower Cover. Remove the two screws on the rear of the Lower Cover securing the LCD Module to the computer. Step Size Quantity...
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IMPORTANT: Ensure that the LCD cables are free from all cable clips before removing the LCD Module. Insert the Antenna cables into the cable channel on the Lower Cover as shown. NOTE: If replacing the LAN card, skip the next step. Connect the LVDS cable to the Mainboard and adhire the adhesive strip to secure the LVDS cable in place.
Replacing the LAN Board Connect the FFC cable to the LAN Board by pushing the cable into the connector shown. NOTE: The FFC Cable connector to the LAN board does not have a locking latch. If the LVDS cable is still connected, lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard.
Connect the LAN Board cable to the Mainboard and close the FFC locking latch. Connect the LVDS cable to the Mainboard and adhire the adhesive strip to secure the LVDS cable in place. Replacing the VGA Board Connect the cable from the VGA Board and flip the board over. Chapter 3...
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Insert the CRT Board left side first into the Lower Cover. Replace the single screw to secure the VGA Board to the Lower Cover. Step Size Quantity Screw Type CRT Board M2*3 Chapter 3...
Replacing the Speaker Module Insert the Speaker cable into the cable channel. Ensure that the cable passes through all cable clips. Place the right and left side speakers into the Lower Cover as shown. Chapter 3...
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Replace the three screws to secure the Speakers to the Lower Cover. Step Size Quantity Screw Type Speaker Module M2*3 Connect the Speaker cable to the Mainboard. Chapter 3...
Replacing the LED Board Place the LED Board into the Lower Cover. Replace the two screws to secure the LED Board to the Lower Cover. Step Size Quantity Screw Type LED Board M2*5 Chapter 3...
Connect the LED Board FFC to the LED Board and close the locking latch. Connect the LED Board FFC to the Mainboard and close the locking latch. Replacing the Bluetooth Module Insert the Bluetooth Module, right side first, into Lower Cover so that it is held by the tab. Chapter 3...
Connect the cable to the Bluetooth Module. Press on the adhesive strip to attach the cable to the Lower Cover. Connect the Bluetooth cable to the Mainboard. Replacing the Card Reader Board Place the board into the Lower Cover, right side first so the I/O ports align with the openings in the lower cover.
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Replace the single screw to secure the Card Reader Board to the Lower Cover. Step Size Quantity Screw Type Card Reader M2*3 Board Connect the FFC to the Mainboard and close the locking latch. Connect the FFC to the Card Reader Board and close the locking latch. Chapter 3...
Replacing the Button Board IMPORTANT: The TouchPad Board cannot be removed from the Upper Cover. To replace the TouchPad Board, replace the entire Upper Cover. Push the FFC through the cover as shown. Connect the FFC to the TouchPad connector and close the FFC locking latch. Slide the button board under the securing tabs in the Upper Cover as shown.
Replace the two screws to secure the TouchPad Bracket to the Upper Cover. Step Size Quantity Screw Type TouchPad M2*3 Bracket Connect the two FFCs to the Button Board and close the locking latches as shown. Replacing the Upper Cover Place the Upper Cover into the Lower Cover left corner first.
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Lightly press the edges of the cover in place to connect it to the lower cover., Replace the eight securing screws to the Upper Cover. Step Size Quantity Screw Type Upper Cover M2*4 (red callout) Chapter 3...
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Connect the following cable to the Mainboard. Connect the FFC and close the locking latch as shown. Chapter 3...
Turn the computer and replace the eleven screws securing the Upper Cover to the Lower Cover. Step Size Quantity Screw Type Upper Cover M2*6 (Red callouts) Upper Cover M2*4 (Cyan callouts) Removing the Hinge Covers Connect the Hinge Covers to the Upper Cover as shown. Chapter 3...
Replace the two screws to secure the hinge covers. Step Size Quantity Screw Type Hinge Cover M2*10 Replacing the Keyboard Turn the computer rightside up and open the lid to the full extent. Holding the keyboard on edge, insert the Keyboard FFC and secure the latch as shown. Chapter 3...
Place the Keyboard into the Upper Cover bottom edge first, taking care to align the mounting tabs. Press the keyboard into place in the four indicated points. An audible click indicates the keyboard is in place. Reassembling External Modules Replacing the WLAN Board Insert the WLAN Board into the Mainboard.
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Replace the single screw to secure the WLAN Board in place. Step Size Quantity Screw Type WLAN Board M2*3 Connect the Antenna cables to the WLAN Board. NOTE: Cable placement is Black to the MAIN terminal (right) and White to the AUX terminal (left). Chapter 3...
Replacing the 3G Module Insert the 3g Board into the Mainboard. Replace the two screws to secure the WLAN Board in place. Step Size Quantity Screw Type 3g Board M2*3 Chapter 3...
Connect the Antenna cables to the 3g Board. NOTE: Cable placement is Yellow to the MAIN terminal (right) and Blue to the AUX terminal (left). Replacing the DIMM Module Insert the DIMM module at an angle then push down into place until the latches on the sides click into place.
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Replace the four screws (two each side) to secure the hard disk to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 Place the hard disk drive module into the bay. NOTE: To prevent damage to the device, avoid pressing down on it or placing heavy objects on top of it. Slide the HDD in the direction of the arrow to connect the HDD to the interface connector.
Replace the single screw to secure the HDD Module in place. Step Size Quantity Screw Type HDD Module M2*3 Replacing the Lower Covers Insert the HDD cover into the Lower Cover. Chapter 3...
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Insert the Memory cover into the Lower Cover. Insert the 3G cover into the Lower Cover. Tighten the seven captive screws in the HDD, Memory, and 3G Covers. Chapter 3...
Replacing the Battery Pack Turn the computer over. Slide the battery lock/unlock latch to the unlock position. Slide and hold the battery release latch to the release position (1), then slide the battery pack into the main unit (2). Slide the battery lock/unlock latch to the lock position. Chapter 3...
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Start Swap AC /Battery Swap AC /Battery Check Check to try to try AC/Battery AC/Battery Power on...
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Replace LCD LCD Module OK? Panel and Go to No Power Cable Power On ? troubleshooting step Reconnect...
If the computer boots correctly, add the devices one by one until the failure point is discovered. Reseat the memory modules. Remove the drives (see “Disassembly Process” on page 34). If the Issue is still not resolved, see “Online Support Information” on page 165. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem.
If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: Start Start Swap Swap Check LCD...
Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Keyboard properly Disconnect and connected? reconnect Keyboard functioning? Replace Keyboard Replace mainboard Chapter 4...
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check M/B T/P Check M/B T/P T/P FFC to M/B T/P FFC to M/B Swap/Reassemble Swap/Reassemble...
Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check M/B SPK Check M/B SPK SPK cable to M/B SPK cable to M/B cable cable...
Remove and recently installed hardware or software. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11.
Select the microphone type from the list and click Next. Follow the onscreen prompts to complete the test. If the Issue is still not resolved, see “Online Support Information” on page 165. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices.
USB Failure (Right up/down side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check USB/B to Check USB/B to USB/B cable to M/B USB/B cable to M/B M/B cable...
Issue” on page 126): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
POST Code Reference Tables These tables describe the POST codes and components of the POST process. Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST va...
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Code Beeps POST Routine Description POST device initialization Check ROM copyright notice 2-1-2-3 Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard...
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Code Beeps POST Routine Description Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
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Code Beeps POST Routine Description Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Code Beeps For Boot Block in Flash ROM Initialize the chipset Initialize the bridge Initialize the CPU Initialize system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM...
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire one. Aspire one provides one Hardware Open Gap on the main board for clearing the CMOS, and one Hotkey for enabling BIOS Recovery.
Peel back the Wireles LAN Card mylar and short the G2 pad. Reconnect the RTC battery and reassemble the unit. BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization.
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To use the Crisis USB key, do the following: Plug USB storage into USB port. Press Fn + ESC button then plug in AC power. The Power button flashes orange once. Press Power button to initiate system CRISIS mode. When CRISIS is complete, the system auto restarts with a workable BIOS. Update the latest version BIOS for this machine by regular BIOS flashing process.
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Gateway LT31 Exploded Diagrams Main Assembly Item Description Part Number Left Hinge Cover Right Hinge Cover Keyboard Upper Cover Mainboard LED Board Lower Cover HDD Door Memory Door VGA Card Hinge Well I/O Board MiniPCI Door Chapter 6...
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CATEGORY QUANTA DESCRIPTION ACER PN. CASE/COVER/BRACKET ASSEMBLY ZA8 TOP CASE WIFI RED ASSY S.P ZA8 TOP CASE 3G-WIFI RED ASSY S.P ZA8 TOP CASE WIFI BK ASSY S.P ZA8 TOP CASE 3G-WIFI BK S.P ZA8 BASE CASE 3G-WIFI-BT BK S.P ZA8 BASE CASE WIFI-BT BK ASSY S.P...
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Model Extra SW1 Card Reader Wireless LAN Wireless LAN1 Bluetooth Battery LT3111u 5 in 1-Build in 3rd WiFi BG 3rd WiFi BG 6CELL2.2 LT3101c 5 in 1-Build in 3rd WiFi BG 3rd WiFi BG 6CELL2.2 LT3103 5 in 1-Build in 3rd WiFi BG 3rd WiFi BG BT 2.1...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
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This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
Index Numerics CRT Board Removing 3G Cover CRT Cable Removing 72, 96 Removing Antennas DIMM Module Removing 42, 119 Removing Replacing Display display hotkeys Battery Pack 38, 123 Removing BIOS Euro Key ROM type vendor External Module Disassembly Version Flowchart 21–29 BIOS Utility Advanced...
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Microphone Jumper and Connector Locations Removing Top View Replacing Model Definition Keyboard 50, 115 Removing No Display Issue Keyboard Failure num lock on indicator LAN Board 67, 101 Removing ODD Failure LCD Bezel Removing Online Support Information Replacing LCD Brackets Removing Panel Replacing...
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Built-in KB Failure Internal Microphone Internal Speakers LCD Failure No Display Other Failures Power On Touch Pad Undetermined Problems Upper Cover 53, 111 Removing USB Failure (Rightside) utility 21–29 BIOS volume hotkeys Windows 2000 Environment Test WLAN Board 44, 116 Removing...
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