Acer Aspire 5737Z Series Service Manual
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Acer Aspire 5737Z Series Service Manual

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Aspire 5737Z Series

Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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  • Page 1: Aspire 5737Z Series

    Aspire 5737Z Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 5737Z Series service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Using the System Utilities ..........16 Acer GridVista (dual-display compatible) ......16 Hardware Specifications and Configurations .
  • Page 8 Table of Contents Removing the LCD Module .........61 Removing the Upper Cover .
  • Page 9 Table of Contents TouchPad Failure ..........124 Internal Speaker Failure .
  • Page 10 Table of Contents...

  • Page 11: System Specifications

    Dolby® -optimized surround sound system with two built-in stereo speakers • True5.1-channel surround sound output • High-definition audio support • S/PDIF (Sony/Philips Digital Interface) support for digital speakers • Acer PureZone technology with two built-in stereo microphones • MS-Sound compatible • Chapter 1...

  • Page 12: Dimensions And Weight

    383 (W) x 250 (D) x 26/37 (H) mm (14.93 x 9.75x 1.01/1.44 inches) • 2.92kg (6.45 lbs.) with 6-cell battery • Communication Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Acer PureZone technology* • Optional Acer Xpress VoIP phone* • WLAN: •...
  • Page 13 Environment Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% • NOTE: Items marked with * denote only selected models. NOTE: The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased.

  • Page 14: System Block Diagram

    System Block Diagram Sub-board LS-4681P- SW/B Fan Control Mobile Penryn Thermal Sensor LS-4682P-USB/B uFCPGA-478 CPU ADT7421 LS-4683P- FP/B H_A#(3..35) HDMI LCD Conn. H_D#(0..63) 800/1066MHz DDR3-SO-DIMM X2 DDR3 1333Mhz Dual Channel nVIDIA USB2.0 MCP79 3.3V 480MHz (MX/MH) USB/B Mini2 Finger Camera WLAN connx1 connx2...

  • Page 15: Your Acer Notebook Tour

    Click buttons The left and right buttons function like the left and (left, center* and right mouse buttons. right) *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Chapter 1...

  • Page 16: Closed Front View

    Icon Item Description Indicates the computer's power status. Power Indicates the computer's battery status. Battery 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Programmable User-programmable Mail Email application (user-programmable) Bluetooth Enables/disables the Bluetooth function.

  • Page 17: Rear View

    Rear View Item Description Ventilation slots Enable the computer to stay cool, even after prolonged use. Left View Icon Item Description DC-in jack Connects to an AC adapter Ethernet (RJ-45) Connects to an Ethernet 10/100-based network. port External display Connects to a display device (VGA) port (e.g.

  • Page 18: Right View

    Right View Icon Item Description USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.

  • Page 19: Bottom View

    Bottom View Icon Item Description Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. latch Hard disk bay Houses the computer's hard disk (secured with screws). Memory Houses the computer's main memory. compartment Battery lock Locks the battery in position.

  • Page 20: Indicators

    Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. Icon Function Description Power Indicates the computer's power status. Battery Indicates the computer's battery status. Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated.

  • Page 21: Touchpad Basics (With Fingerprint Reader)

    TouchPad Basics (with fingerprint reader) The following items show you how to use the TouchPad with Acer Bio-Protection fingerprint reader: Move your finger across the touchpad (1) to move the cursor. • Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and •...

  • Page 22: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...

  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 24: Hot Keys

    Icon Function Description <Fn> + <F1> Hotkey help Displays help on hotkeys. <Fn> + <F2> Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology. <Fn> + <F3> Acer ePower Launches Acer ePower Management in Acer Management Empowering Technology.

  • Page 25: Special Key

    Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.

  • Page 26: Using The System Utilities

    Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start All Programs and click on Acer GridVista.

  • Page 27: Hardware Specifications And Configurations

    CPU type Intel Montevina C2D/PDC / Celeron-M Core Logic nVidia MCP79MX CPU Package CPU Core Voltage Processor Specifications Processor Cache Cores Package Acer P/N Speed Speed Tech Size PMDT3200 2.0 GHz 667 MHz 65 nm 1 MB Socket P KC.32001.DTP PMDT3400 2.16 GHz...
  • Page 28 BIOS Version v0.08 BIOS ROM type Flash ROM BIOS ROM size 1 MB Supported protocols Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3,PCI2.2 •...
  • Page 29 Memory Combinations Slot 1 Slot 2 Total Memory 512MB 512MB 1024MB 1024MB 2048MB 2048MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 512MB 2048MB 2560MB 1024MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB...
  • Page 30 Hard Disk Drive Interface Item Specification Vendor & Model Segate Segate Toshiba Hitachi Name ST9250827AS ST9160310AS MK3252GSX WD1600BEVT 5K350-320 5K350-250 Capacity (GB) 320, 250 Bytes per sector Data heads 4, 4 or 3 Drive Format Disks 2, 2 Spindle speed 5400 5400 5400...
  • Page 31 Super-Multi Drive Module Item Specification Vendor & model name HLDS GT10N Performance With CD Diskette With DVD Diskette Specification Transfer rate (MB/sec) Sustained: Sustained: 3,600 KB/s (24x) max. 11.08 Mbytes/s (8x) max. Buffer Memory 2 MB Interface SATA Applicable disc formats DVD-ROM: •...
  • Page 32 System Board Major Chips Item Controller Core logic nVidia MCP79MX Broadcom 5764 WLAN Atheros AR5B91 Audio Codec Realtek Audio Codec ALC888S Keyboard LPC interface Keyboard Item Specification Keyboard controller LPC interface Total number of keypads 105/106 Windows logo key Internal & external keyboard work Plug USB keyboard to the USB port directly: Yes simultaneously Battery...

  • Page 33: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 34: Information

    Information The Information screen displays a summary of your computer hardware information. P h o e n i x B I O S S e t u p U t i l i t y Information M a i n Advanced Security B o o t...

  • Page 35: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. P h o e n i x B I O S S e t u p U t i l i t y Information M a i n Advanced...

  • Page 36: Advanced

    Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values.

  • Page 37: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. P h o e n i x B I O S S e t u p U t i l i t y Information M a i n Advanced Security...

  • Page 38: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...

  • Page 39: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. S e t S u p e r v i s o r P a s s w o r d E n t e r C u r r e n t P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d...

  • Page 40: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. P h o e n i x B I O S S e t u p U t i l i t y Information M a i n Advanced...

  • Page 41: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. P h o e n i x B I O S S e t u p U t i l i t y Information M a i n Advanced...

  • Page 42: Bios Flash Utilities

    BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 43: Dos Flash Utility

    DOS Flash Utility Perform the following steps to use the DOS Flash Utility: IMPORTANT:Use USB KEY, USB HDD, DVD-RW, and HDDs that can boot to DOS mode. Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
  • Page 44 The Flash Image update begins as shown. In flash BIOS, the message Please do not remove AC Power Source displays. Flash is complete when the message Flash programming complete displays. Chapter 2...

  • Page 45: Winflash Utility

    WinFlash Utility IMPORTANT:Based on BIOS V1.00 to release WinFlash32.zip and WinFlash64.zip. WinFlash32.zip package for X86 system and WinFlash64.zip package for X64 system. IMPORTANT:Ensure only one *.wph file is present in the destination directory when using flash32.exe. If more than one file is present the computer will blue screen. Unzip the WinFlash32.zip and WinFlash64.zip file and save as follows: KALA0100.WPH BIOS rom...
  • Page 46 A progress screen displays. Click Flash BIOS to begin. Progress is displayed on screen. When the process is complete, the system reboots automatically. Chapter 2...

  • Page 47: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS password method: Remove HDD Password: If you key in the wrong HDD password three time, HDD password error code displays on the screen. NOTE: Record the code in [ ] for use during unlocking. To reset the HDD password, perform the following steps: From a DOS prompt, key in Unlock6.exe 05149 and press <Enter>.
  • Page 48 Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: Key in bios_pw 14452 0 Select one string from the list. Chapter 2...
  • Page 49 Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Cleaning BIOS Passwords To clear the password, perform the following steps: From a DOS prompt, Execute clnpwd.exe Press 1, 2, or 3 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.

  • Page 50: Using Dmitools

    Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management. When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system (Windows, etc.).

  • Page 51: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement IMPORTANT:The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 52: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.

  • Page 53: External Module Disassembly Process

    External Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 54: Removing The Battery Pack

    Removing the Battery Pack 1. Turn the computer over. 2. Slide the battery lock to the unlocked position. 3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).

  • Page 55: Removing The Sd Dummy Card

    Removing the SD Dummy Card 1. Push the SD dummy card all the way in to eject it. 2. Pull the card out from the slot. Chapter 3...

  • Page 56: Removing The Lower Covers

    Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2. Loosen the four captive screws from the Memory and HDD covers. Memory Cover Cover 3. Carefully open the Memory cover. 4. Remove the HDD cover as shown. Chapter 3...

  • Page 57: Removing The Optical Drive Module

    Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*8 3. Pull the ODD module out of the chassis. Chapter 3...
  • Page 58 4. Remove the three screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2*3 5. Insert a pin in the eject hole of the ODD to eject the ODD tray. Chapter 3...
  • Page 59 6. Press down on the locking catch to release the ODD cover and remove. Chapter 3...

  • Page 60: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the HDD cover, 3. Use the pull-tab to disconnect the HDD from the interface connector. 4. Lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
  • Page 61 5. Remove the four screws securing the hard disk to the carrier in reverse numerical order, from 4 to 1. Step Size Quantity Screw Type HDD Carrier M3*3 6. Remove the HDD from the carrier. Chapter 3...

  • Page 62: Removing The Dimm Modules

    Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory Module cover See “Removing the Lower Covers” on page 46. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4.

  • Page 63: Removing The Wlan Module

    Removing the WLAN Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory cover. See “Removing the Lower Covers” on page 46. 3. Disconnect the antenna cables from the WLAN board. IMPORTANT:The black cable attaches to the J3 terminal and the white cable attaches to the J2 terminal. The gray cable is not used on this model.
  • Page 64 5. Detach the WLAN board from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage. Chapter 3...

  • Page 65: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Switch Cover Remove Keyboard Remove Remove LCD Module Launch Board Remove Remove Upper Cover Lower Cover Remove Remove Remove Remove Remove Remove TouchPad Left Speaker Right Speaker USB Board Mainboard Bluetooth Module...

  • Page 66: Removing The Switch Cover

    Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that you only use your fingers to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 44. 2.
  • Page 67 4. Work along the front edge of the Switch Cover, lifting gently away from the chassis. 5. Lift the Switch Cover clear of the chassis. Chapter 3...

  • Page 68: Removing The Keyboard

    Removing the Keyboard 1. See “Removing the Switch Cover” on page 56. 2. Lift the keyboard as shown to clear the securing clips on the edges. 3. Move the keyboard toward the LCD screen to expose the FFC cable. 4. Open the cable retainer and disconnect the FFC cable from the mainboard. 5.

  • Page 69: Removing The Function Board

    Removing the Function Board 1. See “Removing the Keyboard” on page 58. 2. Remove the single securing screw from the Function Board. Step Size Quantity Screw Type Function Board M2.5*3 3. Open the cable retainer and disconnect the FFC cable from the mainboard. 4.
  • Page 70 5. Lift the Function Board using plastic tweezers and gently pry the rear edge out of the chassis. 6. Lift the Function Board clear of the chassis. Chapter 3...

  • Page 71: Removing The Lcd Module

    Removing the LCD Module 1. See “Removing the WLAN Module” on page 53. 2. See “Removing the Keyboard” on page 58. 3. Turn the computer over. Remove the two securing screws from the bottom of the chassis. Step Size Quantity Screw Type LCD Module M2.5*8...
  • Page 72 5. Turn the computer over and remove the adhesive tape securing the cables in place. 6. Remove the cables from the cable channel as shown. 7. Gently pull the cables through from the underside of the chassis. Chapter 3...
  • Page 73 8. Remove the cables from the remaining cable clips. 9. Disconnect the Microphone connector from the Mainboard and remove the cable from the channel. 10. Disconnect the LCD power connector from the Mainboard and remove the cable from the channel. Chapter 3...
  • Page 74 11. Once all the LCD cables are removed, the chassis appears as shown. 12. Remove the four securing screws (two each side) from the LCD module. Step Size Quantity Screw Type LCD Module M2.5*8 (red callout) LCD Module M2.5*6 (green callout) Chapter 3...
  • Page 75 13. Carefully remove the LCD module from the chassis. Chapter 3...

  • Page 76: Removing The Upper Cover

    Removing the Upper Cover 1. See “Removing the LCD Module” on page 61. 2. Turn the computer over. Remove the nine screws on the bottom panel. Step Size Quantity Screw Type Upper Cover M2.5*8 3. Turn the computer over. Disconnect the following three cables from the Mainboard. Chapter 3...
  • Page 77 4. Disconnect A as shown. 5. Disconnect B as shown. 6. Release the locking latch and remove the FFC cable as shown. NOTE: Avoid pulling on cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on FFC cables whenever available to prevent damage. Chapter 3...
  • Page 78 7. Remove the twelve screws from the Upper Cover as shown. Step Size Quantity Screw Type Upper Cover M2.5*6 (red callout) Upper Cover M2.5*3 (green callout) 8. Starting on the lower right side of the casing, pry the upper and lower covers apart as shown. Chapter 3...
  • Page 79 9. Work along the casing toward the back and left, prying apart the casing. 10. Remove the Upper Cover as shown. Chapter 3...

  • Page 80: Removing The Touchpad Bracket

    Removing the TouchPad Bracket NOTE: The TouchPad cannot removed from the Upper Cover. Replace the entire Upper Cover if the TouchPad malfunctions. 1. See “Removing the Upper Cover” on page 66. 2. Release the FFC locking latch and remove the TouchPad FFC from the chassis. 3.
  • Page 81 4. Lift the back edge of the TouchPad bracket first to clear the securing clips and remove it as shown. Chapter 3...

  • Page 82: Removing The Left Speaker Module

    Removing the Left Speaker Module 1. See “Removing the Upper Cover” on page 66. 2. Remove the two securing screws from the module. Step Size Quantity Screw Type Left Speaker M2.5*3 Module 3. Remove the adhesive tape as shown. 4. Lift the Left Speaker Module upward to remove it from the chassis. Chapter 3...

  • Page 83: Removing The Right Speaker Module

    Removing the Right Speaker Module 1. See “Removing the Upper Cover” on page 66. 2. Remove the single securing screws from the Right Speaker Module. Step Size Quantity Screw Type Right Speaker M2.5*6 Module 3. Remove the Right Speaker Module from the chassis as shown. Chapter 3...

  • Page 84: Removing The Usb Board

    Removing the USB Board 1. See “Removing the Upper Cover” on page 66. 2. Disconnect the USB cable from the USB Board. 3. Remove the single securing screw from the board. Step Size Quantity Screw Type USB Board M2.5*6 4. Remove the board from the chassis. Chapter 3...

  • Page 85: Removing The Bluetooth Module

    Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 66. 2. Disconnect the Bluetooth cable from the Bluetooth Module. 3. Lift the module clear of the chassis. Chapter 3...

  • Page 86: Removing The Mainboard

    Removing the Mainboard 1. See “Removing the Upper Cover” on page 66. 2. Disconnect the USB cable from the Mainboard. 3. Disconnect the Bluetooth cable from the Bluetooth Module. 4. Remove the three securing screws from the Mainboard. Step Size Quantity Screw Type Mainboard...
  • Page 87 5. Pivot the Mainboard upward and remove it from the chassis, right side first. Place the Mainboard on a clean, dust-free surface. 6. Turn the Mainboard over and disconnect the Bluetooth cable. Chapter 3...

  • Page 88: Removing The Thermal Module

    Removing the Thermal Module 1. See “Removing the Mainboard” on page 76. 2. Disconnect the fan cable from the Mainboard. 3. Remove the four securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal Module. Step Size Quantity...

  • Page 89: Removing The Cpu

    Removing the CPU 1. See “Removing the Thermal Module” on page 78. 2. Turn the securing screw 180° to release the CPU from the socket. 3. Remove the CPU from the socket as shown. IMPORTANT:The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction.

  • Page 90: Removing The Rtc Battery

    Removing the RTC Battery IMPORTANT:Follow local regulations for disposal of all batteries. The RTC Battery is soldered to the Mainboard. To replace the battery, solder the new battery to the connections shown. Chapter 3...

  • Page 91: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding Remove LCD Bezel Remove Remove Remove Inverter Board LCD Panel Camera Module Remove Remove Remove Remove LCD FPC Cable LCD Brackets Antennas Microphone Screw List Step Screw Quantity...

  • Page 92: Removing The Lcd Bezel

    Removing the LCD Bezel 1. See “Removing the LCD Module” on page 61. 2. Remove the two upper and two lower bezel screw caps and screws. NOTE: The two center caps are protection only and do not cover screws. Step Size Quantity Screw Type...

  • Page 93: Removing The Inverter Board

    Removing the Inverter Board 1. See “Removing the LCD Bezel” on page 82. 2. Remove the single securing screw from the Inverter Board. Step Size Quantity Screw Type Inverter Board M2.5*6 3. Disconnect the right Inverter Board cable as shown. 4.
  • Page 94 5. Remove the Inverter Board from the LCD module. Chapter 3...

  • Page 95: Removing The Camera Module

    Removing the Camera Module 1. See “Removing the LCD Panel” on page 86. 2. Disconnect the camera cable. 3. Remove the Camera from the module. Chapter 3...

  • Page 96: Removing The Lcd Panel

    Removing the LCD Panel 1. See “Removing the Inverter Board” on page 83. 2. Disconnect the camera cable. 3. Remove the two securing screws from the LCD Panel. Step Size Quantity Screw Type LCD Panel M2.5*6 4. Remove the adhesive tapes securing the Inverter cables to the module. Chapter 3...
  • Page 97 5. Lift the LCD Panel clear of the module. The LCD Module appears as follows when the LCD Panel is removed. Chapter 3...

  • Page 98: Removing The Lcd Brackets And Fpc Cable

    Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 86. 2. Remove the eight securing screws (four on each side) from the LCD Panel brackets. Step Size Quantity Screw Type LCD Brackets M2*3 3. Remove the LCD brackets by pulling away from the LCD Panel. 4.

  • Page 99: Removing The Microphone Module

    Removing the Microphone Module 1. See “Removing the LCD Panel” on page 86. 2. Remove the strips holding the microphone cable in place. Ensure the cable is free from obstructions. 3. Lift the Microphone Module clear of the module. Chapter 3...

  • Page 100: Removing The Antennas

    Removing the Antennas 1. See “Removing the LCD Panel” on page 86. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the adhesive tape and lift the left side antenna from the LCD module as shown. 4.

  • Page 101: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the MIC and Antennas 1. Place the Microphone Module in the LCD Module 2. Run the cable as shown and secure it using the as shown. adhesive tabs. 3. Replace the left and right antennas as shown. Ensure that the locating pin on each antenna is correctly seated.
  • Page 102 6. Replace the right antenna cables (black and gray) 7. Ensure the antenna and MIC cables pass through as shown. Ensure that the cables are inserted the hinge well as shown to avoid trapping. along the cable channel and secured under each adhesive tab strip.

  • Page 103: Replacing The Lcd Panel

    Replacing the LCD Panel 1. Insert the LCD Panel cable into the LCD Panel 2. Replace the adhesive strip securing the connector connector as shown. in place. 3. Align the LCD brackets with the screw holes on the panel. Starting with the top most screws (marked with replace the eight screws (four on each side) in the brackets as shown.

  • Page 104: Replacing The Camera

    Replacing the Camera 1. Place the camera in the LCD Module. 2. Connect the cable to the camera module. Replacing the Inverter 1. Place the Inverter in the LCD Module as shown. 2. Connect the left side inverter cable. 3. Connect the right side inverter cable. 4.

  • Page 105: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Locate the bezel bottom edge first and press down the edges until there are no gaps between the bezel and the LCD Module. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. 2.

  • Page 106: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the CPU IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Carefully turn the mainboard upside down (CPU side up), and place the CPU into the CPU socket as shown, taking note of the Pin1 locator.

  • Page 107: Replacing The Thermal Module

    Replacing the Thermal Module IMPORTANT:Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease types are approved for use: Silmore GP50 • Honeywell PCM45F-SP • ShinEtsu 7762 • The following thermal pads are approved for use: Eapus XR-PE •...

  • Page 108: Replacing The Mainboard

    Replacing the Mainboard 1. Connect the Bluetooth cable to the Mainboard. 2. Turn the Mainboard over and place it in the 3. Rotate the Mainboard downward into position. chassis, left side first to insert the I/O ports correctly. Replacing the Bluetooth Module 1.

  • Page 109: Replacing The Usb Board

    Replacing the USB Board 1. Place the USB Board in the Mainboard bay. 2. Replace the single securing screw as shown. 3. Connect the USB cable to the Mainboard. 4. Ensure that the USB cable runs along the cable channel as shown. 5.

  • Page 110: Replacing The Right Speaker Module

    Replacing the Right Speaker Module 1. Place the Right Speaker Module in the chassis as 2. Replace the single securing screw. shown. 3. Run the cable as shown along the chassis and on to the Mainboard. Replacing the Left Speaker Module 1.
  • Page 111 3. Replace the two securing screws. Chapter 3...

  • Page 112: Replacing The Touchpad Bracket

    Replacing the TouchPad Bracket 1. Replace the TouchPad bracket bottom edge first to 2. Rotate the bracket down on to the upper case. engage the securing clips. 3. Replace the two securing screws. 4. Insert the TouchPad FFC into the connector. 5.

  • Page 113: Replacing The Upper Case

    Replacing the Upper Case 1. Place the upper case on the lower case front edge first. 2. Lower the case into position, as shown, and press down around the edges to secure it in place. Chapter 3...
  • Page 114 3. Replace the twelve screws in the Upper Cover as shown. NOTE: The red callouts are M2.5*6 screws and green callouts are M2.5*3 screws. 4. Connect the following three cables to the Mainboard. Chapter 3...
  • Page 115 5. Connect A as shown. 6. Connect B as shown. 7. Insert the FFC cable and close the locking latch. 8. Turn the computer over and replace the nine screws as shown. Chapter 3...

  • Page 116: Replacing The Lcd Module

    Replacing the LCD Module 1. Align the LCD hinges with the lower case and replace the LCD module. 2. Replace the four securing screws (two each side), starting with the left side hinge. NOTE: Two different screw sizes are used to secure the LCD module in place. The red callouts require M2.5*8 screws and the green callouts require M2.5*6 screws.
  • Page 117 5. Run the LCD power cable along the cable channel 6. Connect the power cable to the Mainboard as as shown using all available cable clips. shown. 7. Push the antenna cables through the chassis and pull them all the way through from the underside. 8.
  • Page 118 10. Ensure that the cables are securely clipped and are not trapped in the hinge wells. 11. Place the antenna cables in the cable channel as 12. Replace the adhesive strip to secure the cables in shown using all available cable clips. place.
  • Page 119 14. Ensure that the cables run along the channel and are easily accessible from the WLAN bay. 15. Replace the two securing screws as shown. Chapter 3...

  • Page 120: Replacing The Function Board

    Replacing the Function Board IMPORTANT:The Function Board must be inserted right 1. Insert the Function Board right side first as shown. side first, paying particular attention to the locating pin shown. 2. Lower the board in to the chassis as shown. Ensure 3.

  • Page 121: Replacing The Keyboard

    Replacing the Keyboard 1. Reconnect keyboard FFC to the mainboard, and secure the locking latch. 2. Slide the keyboard away from the LCD screen to 3. Press down around the edges of the Keyboard to engage the securing tabs on the keyboard. secure it in place.

  • Page 122: Replacing The Switch Cover

    Replacing the Switch Cover 1. Place the Switch Cover left side first on to the 2. Press down on the sides of the cover to secure it in upper case as shown. place. 3. Press down the centre of the cover to secure it in 4.
  • Page 123 3. Connect the two antenna cables to the module. 4. Tuck the gray cable down the side of the WLAN Module, as shown, to avoid trapping. NOTE: The black antenna cable connects to the upper terminal and the white antenna cable to the lower terminal.

  • Page 124: Replacing The Dimm Modules

    Replacing the DIMM Modules 1. Insert the DIMM Module in place. 2. Press down to lock the DIMM module in place. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2. Replace the four screws to secure the carrier. 3.

  • Page 125: Replacing The Odd Module

    Replacing the ODD Module 1. With the ODD tray in the eject position, replace the 2. Press the cover into the tray, bottom edge first, to ODD cover on the new ODD Module. secure. 3. Secure ODD bracket with two screws. 4.

  • Page 126: Replacing The Lower Covers

    Replacing the Lower Covers 1. Replace the Memory Cover back edge first as 2. Press down the left side as shown. shown. IMPORTANT:Ensure that the all the securing tabs are correctly located in the casing. 3. Secure the four captive screws. Memory Cover Cover...

  • Page 127: Replacing The Sd Dummy Card

    Replacing the SD Dummy Card Push the SD Dummy into the slot until an audible click indicates that the card is correctly inserted. Replacing the Battery 1. Slide and hold the battery release latch to the 2. Slide the battery lock in the direction shown to release position (1), insert the battery pack and secure the battery in place.
  • Page 128 Chapter 3...

  • Page 129: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 130: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.

  • Page 131: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.

  • Page 132: Random Loss Of Bios Settings

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.

  • Page 133: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 134: Touchpad Failure

    TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 135: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: The device is properly installed.

  • Page 136: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.

  • Page 137: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.

  • Page 138: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded •...
  • Page 139 Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
  • Page 140 Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.

  • Page 141: Modem Function Failure

    Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START RJ-11 well Connect it well connected? Modem wire Connect it well well connected? Modem card Seat it well well connected?

  • Page 142: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START Fan cable well Connect it well connected? Fan OK? Replace fan CPU heat sink Seat it well well seated? CPU OK?

  • Page 143: Other Failures

    No hardware is listed under Other Devices. • 13. If the Issue is still not resolved, see “Online Support Information” on page 175. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem.

  • Page 144: Intermittent Problems

    Issue” on page 120.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...

  • Page 145: Post Codes

    Post Codes These tables describe the POST codes and descriptions during the POST. Chipset POST Codes The following table details the chipset POST codes and functions used in the POST. Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values...
  • Page 146 Code Beeps POST Routine Description Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice...
  • Page 147 Code Beeps POST Routine Description Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards...
  • Page 148 Code Beeps POST Routine Description Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Code Beeps For Boot Block in Flash ROM Initialize the chipset Initialize the bridge Initialize the CPU...

  • Page 149: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View Item Description Item Description JLVDS1 LVDS Conn. JFP1 Finger Printer Board Conn. PJP1 DC-in Cable Conn. JMIC2 Internal digital Mic. Conn. JRJ45 RJ45 Conn. JP16 Function Board Conn. JSPK1 Internal Speaker Conn. (Left) JSATA1 SATA ODD Conn.

  • Page 150: Bottom View

    Bottom View Item Description JFAN1 FAN Conn. JDDR2 DDR3 SO-DIMM Slot JSATA2 SATA HDD Conn. JDIMM1 SO-DIMM Slot (WLAN) JCPU1 CPU Socket JBT1 Bluetooth Conn. JREAD1 Card Reader Conn. Chipset MCP79MX PJP2 Battery connector Amplifier APA2051 JDDR1 DDR3 SO-DIMM Slot Chapter 5...

  • Page 151: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 5737Z Series. Aspire 5737Z Series provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Item...

  • Page 152: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
  • Page 153 Steps for BIOS Recovery by Crisis Disk: Before doing this, a Crisis Diskette should be prepared ready in hand. The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1.
  • Page 154 7. Click the (N) button when prompted to complete the process. 8. Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system. 9. In the power-off state, unplug the AC power and hold Fn+Esc then plug the AC power in. 10.

  • Page 155: Fru (Field Replaceable Unit) List

    Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 156: Aspire 5737Z Series Exploded Diagrams

    Aspire 5737Z Series Exploded Diagrams Main Assembly Description Acer P/N Description Acer P/N Strip Cover 60.AZ802.001 Thermal 60.AZ802.006 Module Keyboard KB.I1700.004 Lower Case 60.AZ802.003 Upper Case 60.AZ802.002 HDD Cover 42.AZ802.001 F/P Reader 55.AZA02.001 Memory 42.AZ802.002 Cover Mainboard MB.AZ702.001 Chapter 6...

  • Page 157: Lcd Panel

    LCD Panel Description Acer P/N Description Acer P/N LCD Bezel 60.AZA02.002 LCD Cover 60.AZ802.004 LCD Panel 6M.AZA02.001 LCD Bracket_R 33.AZ802.004 LCD Cable 50.AZ802.004 Antenna_R 50.AZ802.005 LCD Bracket_L 33.AZ802.004 MIC Cable 23.AZ802.002 Antenna_L 50.AZ802.006 Inverter 19.AZ802.001 Camera Board 57.AZA02.001 Chapter 6...

  • Page 158: Aspire 5737Z Series Fru List

    Aspire 5737Z Series FRU List Category Description Acer P/N Adapter ADAPTER 65W 3PIN DFJ DELTA AP.06501.022 ADAPTER 65W 3PIN AC-OK065B13 LFFLICKER AP.0650A.011 HIPRO ADAPTER 65W 3PIN BFJG OBL DELTA AP.06501.023 Battery BATTERY LI-ION 6CELLS 4.4MAH SM-SIMPLO BT.00607.034 BATTERY LI-ION 6CELLS 4.4MAH SANYO BT.00603.041...
  • Page 159 Category Description Acer P/N POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007...
  • Page 160 Category Description Acer P/N CPU/Processor CPU INTEL CELERON CM585 2.16G LF80537NF0481M KC.N0001.585 SLB6L M0 CPU INTEL CELERON CM575 2G LF80537NF0411M KC.N0001.575 SLB6M M0 CPU INTEL PMDT3400 2.16G LF80537GF0481M KC.34001.DTP SLB3P M0 CPU INTEL CELERON CMT1700 1.83G KC.17001.CMT LF80537NF0341MN SLB6H M0 CPU INTEL CELERON CMT1600 1.66G...
  • Page 161 Category Description Acer P/N HDD SATA 160G 5400RPM TOSHIBA MK1652GSX KH.16004.003 HDD SATA 160G 5400RPM WD WD1200BEVT-22ZCT0 KH.12008.020 HDD SATA 160G 5400RPM HGST HTS543216L9A300 KH.16007.019 HDD SATA 250G 5400RPM SEAGATE ST9250827AS KH.25001.011 HDD SATA 250G 5400RPM HGST HTS543225L9A300 KH.25007.013 HDD SATA 250G 5400RPM WD WD2500BEVT-22ZCT0 KH.25008.021...
  • Page 162 Category Description Acer P/N Keyboard (cont.) KEYBOARD ARABIC/FRENCH KB.I1700.037 KEYBOARD SCANDINAVIAN KB.I1700.038 KEYBOARD CZ-SLOVAK KB.I1700.041 KEYBOARD JAPANESE KB.I1700.040 ASSY LCD MODULE 15.6 IN. WXGA GLARE CCD W/ 6M.AZA02.001 ANTENNA LCD PANEL G 15.6" WXGA HD B156XW01-V0 0A LF LK.15605.001 LCD PANEL G 15.6" WXGA HD B156XW01 V0 1A LF LCD PANEL G 15.6"...
  • Page 163 Category Description Acer P/N ASSY LCD MODULE 15.6 IN. WXGA GLARE W/ 6M.AZ802.003 ANTENNA LCD PANEL G 15.6" WXGA HD B156XW01-V0 0A LF LK.15605.001 LCD PANEL G 15.6" WXGA HD B156XW01 V0 1A LF LCD PANEL G 15.6" WXGA HD LTN156AT01-A01 LF LK.15606.001...
  • Page 164 Category Description Acer P/N LCD BEZEL FOR W/ CCD 60.AZA02.002 LCD BRACKET SET R&L FOR LED 33.AZ802.005 LCD CABLE FOR LED W/CCD FUNCTION 50.AZ802.007 ANTENNA R-MAIN/MINO(3X3) 50.AZ802.005 ANTENNA R-MAIN(1X2) 50.AZ802.009 ANTENNA L-AUX 50.AZ802.006 CAMERA 0.3M 57.AZA02.001 SCREW RUBBER 47.AZ802.001 ASSY LED MODULE 15.6 IN. WXGA GLARE W/ 6M.AZ802.004...
  • Page 165 50.AZ802.005 ANTENNA R-MAIN(1X2) 50.AZ802.009 ANTENNA L-AUX 50.AZ802.006 SCREW RUBBER 47.AZ802.001 Mainboard MAINBOARD ASPIRE 5737Z NVIDIA MCP79 ACER MB.AZ702.001 LOGO W/O 1394 V1.0 LF Memory RAM 1G DDRIII 1066 M471B2874DZ1-CF8 SAMSUNG KN.1GB0B.018 RAM 1G DDRIII 1066 HMT112S6AFP6C-G7N0 HYNIX KN.1GB0G.019 RAM 1G DDRIII 1066 EBJ11UE6BAU0-AE-E ELPIDA KN.1GB09.009...

  • Page 166: Screw List

    Category Description Acer P/N 23.AZ802.002 Miscellaneous MISCELLANEOUS NAME PLATE-AS5737 40.AZ802.001 MISCELLANEOUS LENS RUBBER 47.AZ802.003 Screw List Category Description Acer P/N Screw SCREW M3.0 D 3L K 5.0 D ZK NL 86.AZ802.001 SCREW M1.98 D 3.0L K4.6 D 0.8T ZK NL 86.AZ802.002...
  • Page 167 Chapter 6...

  • Page 168: Model Definition And Configuration

    Appendix A Model Definition and Configuration Aspire 5737Z Series Model Country Acer P/N Description AS5737Z- EMEA Spain LX.AZ70X.062 AS5737Z-644G32Mn C2DT6400 644G32Mn VHP32ATES1 MC UMACE 2*2G/320/6L/5R/ CB_bgn_0.3D_HG_ES22 AS5737Z- EMEA Switzerland LX.AZ70X.061 AS5737Z-344G25Mn PMDT3400 344G25Mn VHP32ATCH1 MC UMACE 2*2G/250/6L/5R/ CB_bgn_0.3D_HG_IT42 AS5737Z- EMEA Switzerland LX.AZ70X.060...
  • Page 169 Model Country Acer P/N Description AS5737Z- EMEA Belgium LX.AZ70X.053 AS5737Z-343G25Mn PMDT3400 343G25Mn VHP32ATBE1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_NL13 AS5737Z- EMEA Germany LX.AZ70X.054 AS5737Z-343G25Mn PMDT3400 343G25Mn VHP32ATDE1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_DE13 AS5737Z- EMEA Eastern LX.AZ70X.044 AS5737Z-343G25Mn PMDT3400 343G25Mn Europe VHP32ATEU5 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_PL12...
  • Page 170 Model Country Acer P/N Description AS5737Z- EMEA Spain LX.AZ70X.034 AS5737Z-343G25Mn PMDT3400 343G25Mn VHP32ATES1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_ES22 AS5737Z- EMEA Greece LX.AZ70X.036 AS5737Z-343G25Mn PMDT3400 343G25Mn VHP32ATGR1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_EL22 AS5737Z- EMEA Italy LX.AZ70X.032 AS5737Z-343G25Mn PMDT3400 343G25Mn VHP32ATIT1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_IT12...
  • Page 171 Model Country Acer P/N Description AS5737Z- EMEA Switzerland LX.AZ70X.023 AS5737Z-343G25Mn PMDT3400 343G25Mn VHP32ATCH1 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_IT42 AS5737Z- EMEA Middle East LX.AZ70X.025 AS5737Z-343G25Mn EM PMDT3400 343G25Mn VHP32ATME6 MC UMACE 2G+1G/250/6L/5R/ CB_bgn_0.3D_HG_EN15 AS5737Z- EMEA Middle East LX.AZ70X.028 AS5737Z-343G25Mn EM PMDT3400 343G25Mn...
  • Page 172 Model Country Acer P/N Description AS5737Z- LX.AZ70X.008 AS5737Z-343G32Mn PMDT3400 343G32Mn VHP32ATUS1 MC UMACE 2G+1G/320/6L/5R/ CB_bgn_0.3D_EN34 AS5737Z- LX.AZ70X.009 AS5737Z-343G32Mn PMDT3400 343G32Mn VHP32ATUS1 MC UMACE 2G+1G/320/6L/5R/ CB_bgn_0.3D_EN35 AS5737Z- LX.AZ70X.010 AS5737Z-343G32Mn PMDT3400 343G32Mn VHP32ATUS1 MC UMACE 2G+1G/320/6L/5R/ CB_bgn_0.3D_EN33 AS5737Z- ACLA- LX.AZ70X.011 AS5737Z-343G32Mn PMDT3400...
  • Page 173 Model Country Acer P/N Description AS5737Z- CHINA China LX.AZA0Y.001 AS5737Z-342G25Mn PMDT3400 342G25Mn VHB32ATCN1 MC UMACEF 1*2G/250/6L/5R/ CB_bgn_FP_0.3D_HG_SC11 AS5737Z- S2.AZA0C.001 AS5737Z-344G32Mn PMDT3400 344G32Mn LINPUSAWW1 UMACEF 2*2G/320/BT/6L/5R/ CB_bgn_FP_1.0D_EN11 AS5737Z- Canada LX.AZ80X.017 AS5737Z-343G32Mn PMDT3400 343G32Mn VHP32ATCA2 MC UMAE 2G+1G/320/6L/5R/ CB_bgn_FR32 AS5737Z- Canada LX.AZ80X.015...
  • Page 174 Model Country Acer P/N Description AS5737Z- ACLA- LX.AZ80X.005 AS5737Z-343G32Mn PMDT3400 343G32Mn Portuguese VHP32ATXC2 MC UMAE 2G+1G/320/6L/5R/ CB_bgn_XC22 AS5737Z- ACLA- LX.AZ80X.006 AS5737Z-343G32Mn EM PMDT3400 343G32Mn Spanish VHP32ATEA1 MC UMAE 2G+1G/320/6L/5R/ CB_bgn_ES22 AS5737Z- ACLA- LX.AZ80X.003 AS5737Z-343G32Mn PMDT3400 343G32Mn Spanish VHP32ATEA3 MC UMAE...
  • Page 175 Model Memory 1 Memory 2 HDD 1(GB) AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N250GB5.4KS NSM8XS 343G25Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N250GB5.4KS NSM8XS 343G25Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N250GB5.4KS NSM8XS 343G25Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N250GB5.4KS NSM8XS 343G25Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N250GB5.4KS NSM8XS 343G25Mn AS5737Z-...
  • Page 176 Model Memory 1 Memory 2 HDD 1(GB) AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N250GB5.4KS NSM8XS 343G25Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N250GB5.4KS NSM8XS 343G25Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N250GB5.4KS NSM8XS 343G25Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N250GB5.4KS NSM8XS 343G25Mn AS5737Z- N15.6WXGAG SO2GBIII10 N250GB5.4KS NSM8XS 322G25Mn AS5737Z- N15.6WXGAG...
  • Page 177 Model Memory 1 Memory 2 HDD 1(GB) AS5737Z- N15.6WXGAG SO2GBIII10 SO2GBIII10 N320GB5.4KS NSM8XS 344G32Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N320GB5.4KS NSM8XS 343G32Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N320GB5.4KS NSM8XS 343G32Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N320GB5.4KS NSM8XS 343G32Mn AS5737Z- N15.6WXGAG SO2GBIII10 SO1GBIII10 N320GB5.4KS NSM8XS 343G32Mn AS5737Z-...
  • Page 178 Model Card Reader Wireless LAN Wireless LAN1 Bluetooth Finger Print AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 343G25Mn AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 343G25Mn AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 343G25Mn...
  • Page 179 Model Card Reader Wireless LAN Wireless LAN1 Bluetooth Finger Print AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 343G25Mn AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 343G25Mn AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 343G25Mn...
  • Page 180 Model Card Reader Wireless LAN Wireless LAN1 Bluetooth Finger Print AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 343G32Mn AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 343G32Mn AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 343G32Mn...

  • Page 181: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 182: Microsoft® Windows® Vista Environment Test

    Microsoft Windows Vista Environment Test ® ® Vendor Type Description Adapter DELTA Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB DFJ LED DELTA Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB DFJ LED DELTA Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB DFJ LED Audio Codec Realtek ALC888S...
  • Page 183 Vendor Type Description N160GB5.4KS HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160 SATA LF F/W:11.01A11 HGST N250GB5.4KS HDD HGST 2.5" 5400rpm 250GB HTS543225L9A300 Falcon-B SATA LF F/W:C40C HGST N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS543232L9A300 Falcon-B SATA LF F/W:C40C N160GB5.4KS HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160 SATA LF F/W:11.01A11 HGST N250GB5.4KS...
  • Page 184 Vendor Type Description HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT10N LF W/O bezel SATA HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT10N LF W/O bezel SATA HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT10N LF W/O bezel SATA Software McAfee...

  • Page 185: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 186 Appendix C...

  • Page 187: Index

    Index EasyTouch Failure Euro AFLASH Utility External Module Disassembly Antennas Flowchart Battery Pack Features BIOS Flash Utility password control FPC Cable ROM size ROM type FRU (Field Replaceable Unit) List vendor Version BIOS Supports protocol Hard Disk Drive Module 23–32 BIOS Utility HDTV Switch Failure Advanced...
  • Page 188 TouchPad lower cover hotkey TouchPad Bracket Main Unit Disassembly TouchPad Failure Flowchart Troubleshooting Mainboard Built-in KB Failure EasyTouch Buttons media access HDTV Switch 6, 10 on indicator Internal Microphone Memory Check Internal Speakers LCD Failure Model Definition Modem Modem Failure No Display Other Failures Power On...

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