Foscam FI8910W User Manual
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Foscam FI8910W User Manual

Ip wired / wireless camera
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Foscam Digital Technologies LLC
FI8910W User Manual
IP Wired / Wireless Camera
www.foscam.us
support@foscam.us
Page | 0
1-800-930-0949

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Summary of Contents for Foscam FI8910W

  • Page 1 Foscam Digital Technologies LLC FI8910W User Manual IP Wired / Wireless Camera www.foscam.us support@foscam.us Page | 0 1-800-930-0949...
  • Page 2 Thank You for Your Purchase! Foscam IP Cameras are designed and equipped primarily for local and remote purposes such as home or office security surveillance. We provide a variety of products suitable for any type of surveillance system setup, including wired/wireless IP outdoor bullet cameras, IP outdoor dome PTZ cameras, and IP Indoor PT cameras.

  • Page 3: Table Of Contents

    Backup & Restore Settings Page 46 q. Restore Factory Settings Page 46 r. Reboot Device Page 46 s. Log Page 47 Video Setup Guides Page 48 Frequently Asked Questions Page 49 Technical Support Page 49 support@foscam.us Page | 2 1-800-930-0949...

  • Page 4: Product Introduction

    1. Product Introduction The Foscam FI8910W Wireless Pan/Tilt Indoor IP Camera features high quality video and audio, wireless N connectivity, pan/tilt, remote internet viewing, motion detection, night vision, embedded IR-Cut filter, as well as a built in network video recording system. In addition, it is also smartphone compatible (iPhone, Android &...

  • Page 5: Product Views

    Speaker and Microphone Rear View Figure 3.2 – The rear of the FI8910W. Includes a DC 5V/2A power supply port, RJ-45/10-100 Base T port, power and network lights, and input/output audio jacks for external speakers or microphone support@foscam.us Page | 4 1-800-930-0949...

  • Page 6: Bottom View

    Note: There are three stickers at the bottom of the camera; these stickers are an important feature of original Foscam cameras. If your camera does not have any of these three stickers, it may be non- genuine. Non-genuine cameras cannot use original firmware and are not eligible for warranty or technical services.

  • Page 7: Software Installation

    Figure 4.1 – Double-click your CD/DVD Drive to browse the CD files Figure 4.2 – Double-click either the Windows OS or Mac OS folder, and then double-click the IP Cam Setup file to install the software. support@foscam.us Page | 6 1-800-930-0949...
  • Page 8 For example, the software may have installed to another folder such as C:/Windows/System32/IPCamera.exe. If this is the case then fix this by moving or pointing the shortcut to the correct path, which would be C:/Windows/SysWOW64/IPCamera.exe. support@foscam.us Page | 7 1-800-930-0949...

  • Page 9: Hardware Installation

    5. Hardware Installation Note: Before installing and using the Foscam IP camera, please remember to only use the power adapter that was supplied with the camera. Using other power supplies could potentially damage your IP camera. Make sure your IP camera is being installed in an indoor environment free from any type of water or weather effects, such as rain and snow.

  • Page 10: Ip Camera Tool

    The six options that appear are: Basic Properties, Network Configuration, Upgrade Firmware, Refresh Camera List, Flush Arp Buffer, and About IP Camera Tool. Figure 5.4 – IP Camera Tool showing six different options after right-clicking. support@foscam.us Page | 9 1-800-930-0949...
  • Page 11 You will most likely not see the camera on the 192.168.1.3 IP address anymore. Due to this, it is usually, if not always recommended to set a static IP address for the camera. support@foscam.us Page | 10...
  • Page 12 “ipconfig” in the command prompt and push “Enter.” Figure 5.6 – Using “ipconfig” in our command prompt, we see that our own “subnet” is “192.168.1.” Our computer’s fourth section of the IP address is “111.” support@foscam.us Page | 11 1-800-930-0949...
  • Page 13 This message means your network settings are not properly set, refer to the network configuration details above and make sure all 4 fields of IP address, Subnet Mask, Gateway, and DNS server are filled in correctly. support@foscam.us Page | 12 1-800-930-0949...
  • Page 14 IP addresses of the camera are fixed. Use this option to refresh the camera list. Once you have used this option, close the IP Camera Tool and then open it again. About IP Camera Tool This option shows information about your current version of IP Camera Tool. support@foscam.us Page | 13 1-800-930-0949...

  • Page 15: Camera Login

    80, which is default, you will not see a colon or port at the end of the URL. For example, if our port was 80, we would only see: http://192.168.1.125. Figure 5.7 – The login page for the Foscam FI8910W The default username to log into the camera is admin, the default password would be left blank, do not enter any characters into the password field.
  • Page 16 You may also see an error that reads “Windows has blocked this software because it can’t verify the publisher.” This error is related to the DVM_IPCAM2 ActiveX Control Module. To fix this, continue to the following steps. support@foscam.us Page | 15 1-800-930-0949...
  • Page 17 “Initialize and script ActiveX controls no marked as safe,” Click OK and then click Apply. Then click OK on the Internet Options main window. Make sure to restart the browser for the settings to take effect. support@foscam.us Page | 16 1-800-930-0949...
  • Page 18 One last setting you will want to check is in the Advanced tab. Click on the Advanced tab on the Internet Options main window. Scroll down to the Security section. Make sure to check the box that reads “Allow software to run or install even if the signature is invalid.” support@foscam.us Page | 17 1-800-930-0949...
  • Page 19 Enter. Click on the Live Video button on the left of the page to go to the Live Video page. Figure 5.10 – The live video page in Chrome, Firefox, or Safari support@foscam.us Page | 18 1-800-930-0949...

  • Page 20: Device Status

    For Firefox, Chrome, and Safari: When you login to the camera using browsers other than Internet Explorer, you are automatically taken to the Device Status page by default. Device Status is the same as Device Info in Internet Explorer. support@foscam.us Page | 19 1-800-930-0949...

  • Page 21: For Visitor

    - This icon controls the pop-up folder feature. When a recording is complete, the software will automatically open up the folder that the recording was stored in. If you would like to turn this feature off and not have any folder pop-ups, just click this button. support@foscam.us Page | 20 1-800-930-0949...
  • Page 22 For Mac users, we recommend “uFoscam” and “IP Camera Viewer” from the Mac App store to use the above features in a standalone program. support@foscam.us Page | 21...

  • Page 23: For Operator

    Mirror – This option flips the video feed horizontally. This is also useful if you are mounting the camera upside-down, having this option and the flip option checked will give you a normal view when your camera is mounted upside-down from the ceiling. support@foscam.us Page | 22 1-800-930-0949...
  • Page 24 For Mac users, we recommend “uFoscam” and “IP Camera Viewer” from the Mac App store to use the above features in a standalone program. support@foscam.us Page | 23...

  • Page 25: For Administrator

    Figure 5.14 – Options seen when inside the Administrator panel When clicking “For Administrator” you will be taken automatically to the “Device Status” page. This page contains the Device ID, firmware version, Web UI version, and the status of other features. support@foscam.us Page | 24 1-800-930-0949...
  • Page 26 Clicking this will take you to the administrative panel within server push browsers like Firefox, Chrome, and Safari. You will automatically see the Alias Settings page. Figure 5.15 – The Device Management page within server push browsers. support@foscam.us Page | 25 1-800-930-0949...

  • Page 27: Configuring Settings In Administrator

    “Visitor” heading on the Live Video page. Operators have all the features available under the “Operators” heading as well as under the “Visitors” heading. Administrators have full access to all features as well as access to the administrator panel. support@foscam.us Page | 26 1-800-930-0949...
  • Page 28 If you still have problems, navigate to Internet Options again, then under the “Security” tab, try unchecking the box which reads “Enable Protected Mode.” Click Apply, then OK, then try restarting the browser, logging into the camera, and setting the path again. support@foscam.us Page | 27 1-800-930-0949...

  • Page 29: Multi-Device Settings

    LAN IP address of the camera, you will need to change this to your External IP address (which can be found at www.whatismyipaddress.com) or your DNS hostname if you are using a DNS service (make sure to exclude http:// from the hostname). support@foscam.us Page | 28 1-800-930-0949...

  • Page 30: Basic Network Settings

    Tool software. You can use this method of changing the network information as an alternative to using IP Camera Tool if you would like. If you are unsure of your subnet mask, gateway, or DNS server, you can always check by using the methods explained in Section 5.1 of this manual. support@foscam.us Page | 29 1-800-930-0949...
  • Page 31 IP address as your computer. Keeping this in mind, also remember that if you are setting up multiple cameras, they cannot have the same IP address or port number. Be sure to change both the address and the port if they are being shared by another camera. support@foscam.us Page | 30 1-800-930-0949...

  • Page 32: Wireless Settings

    “Using Wireless LAN” for further options to drop down. You will see a few different fields. You should find and note down the following information about your wireless network: a) SSID – The name of your wireless network (Our example will be Foscam H264) b) Encryption method (e.g., WPA/WPA2/WEP) c) Encryption technique (e.g., TKIP/AES/TKIP-AES)
  • Page 33 Wireless Settings look for and jot down what you have for the setting called “SSID”. Next, look under the “Security Settings” under “Wireless Settings’ and write down the “Encryption Method”, “Encryption Technique” and the “Shared Key”. support@foscam.us Page | 32 1-800-930-0949...
  • Page 34 “Properties.” When you click on “Properties,” the network properties window will come up with the same information you need to enter under the “Security” tab, our example is below: support@foscam.us Page | 33 1-800-930-0949...

  • Page 35: Adsl Settings

    You can connect the camera to the internet through ADSL directly. If you are using this method of installation, you can use this page to enter the ADSL username and password provided by your ISP. support@foscam.us Page | 34 1-800-930-0949...

  • Page 36: Upnp Settings

    DDNS services that are third party are also provided and set up for use within the camera (Oray, 3322.org, etc.). To navigate to the Dynamic DNS Service Settings page, click “For Administrator” or “Device Management,” then click on “DDNS Service Settings on the left side of the page. support@foscam.us Page | 35 1-800-930-0949...
  • Page 37 This indicates that DDNS was set up properly. You can now access the camera using the hostname URL listed. In our case, this is http://foscamusa1.no-ip.org:8910 Note that you will always need to add the port number with a colon after the initial hostname to point to your specific camera. support@foscam.us Page | 36 1-800-930-0949...

  • Page 38: Mail Service Settings

    Note: When setting up e-mail settings, push Submit first, and then push Test if you would like to test the e-mail settings. Test will not work unless the settings are submitted to the camera first. support@foscam.us Page | 37 1-800-930-0949...

  • Page 39: Msn Settings

    Once logged in, the username the camera is logged in with will appear in the friends or contacts list. In our example, it would be the username associated with “example1@foscam.us.” You can then open a chat with the camera’s username, and type “url?”...
  • Page 40 Also note that if you have e-mail notifications enabled, you can check the box that states “Report Internet IP Address by Mail,” which will allow the IP address to be e-mailed to you every time the camera boots up or changes IP addresses. support@foscam.us Page | 39 1-800-930-0949...

  • Page 41: Ftp Service Settings

    6.11 – FTP Service Settings This feature allows for FTP services to work with the Foscam camera. Using the FTP feature allows images to be uploaded to an FTP whenever motion is detected. You can enter your FTP server details in the above settings page, enter your FTP server, port, and upload folder.
  • Page 42 Cannot upload files – Verify that your account is authorized on the FTP server. Also be sure to check your FTP parameters. The format of the image filename will usually be something similar to “00606E8C1930(user)_0_20100728114350_25.jpg” Make sure your FTP can support this type of file name. support@foscam.us Page | 41 1-800-930-0949...

  • Page 43: Alarm Service Settings

    Make sure your information on the Mail Service Settings page is filled in correctly. Upload Image on Alarm – This setting allows you to upload images using the FTP settings you have set in FTP Service Settings. You can set the upload interval here as well in seconds. support@foscam.us Page | 42 1-800-930-0949...
  • Page 44 You can click “Set All” at the top of the scheduler to set motion detection to all the zones easily. You can also use the button “Clear All” to clear the entire board of any activated zones. Be sure to click “Submit” when you are finished setting all motion detection settings. support@foscam.us Page | 43 1-800-930-0949...

  • Page 45: Ptz Settings

    Remember to push Submit to save these settings; the camera may have to reboot depending on which settings are changed. support@foscam.us Page | 44 1-800-930-0949...

  • Page 46: Upgrade Device Firmware

    Keep in mind that you can only update the WebUI after updating the firmware. Upgrade the firmware first, then upgrade the WebUI right afterwards. Note: Before you upgrade, be aware of updating the correct version of firmware with Foscam cameras. There are usually two different firmware versions for each Foscam camera. This is based on actual camera hardware and not software.

  • Page 47: Backup & Restore Settings

    Once you click this, you will be prompted to confirm rebooting the camera. Click “OK” to reboot the camera, which will take a minute or so. The camera should come back online after this period of time. support@foscam.us Page | 46...

  • Page 48: Log

    The log can only be cleared by rebooting the camera. You can click the “Refresh” button to refresh the log in case there is any new information available. support@foscam.us Page | 47 1-800-930-0949...

  • Page 49: Video Setup Guides

    Windows. These guides were recorded using Windows 7. You can access our guides by following the link: www.foscam.us/mjpeg-setup-videos You can also access these videos by using the QR code listed here: 7.2 – For Mac We currently have video guides on our website for Mac users as well, you can use these setup guides for setting up the camera from scratch on Windows.

  • Page 50: Frequently Asked Questions

    You can also use this QR code to access our FAQ page directly: 9. Technical Support We hope your Foscam IP Camera is enjoyable and easy to set up and use. You may have some additional questions or concerns that were not expressed in this user manual. You can always contact us for any reason at sales@foscam.us...

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