Page 1 6755i IP Phone 6755i IP Phone User Guide Release 2.5 41-001200-20 Rev 00...
Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
Page 3: Software License Agreement
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Page 5: Table Of Contents
Key Descriptions ........................12 Methods for Customizing Your Phone ..................15 Phone Options via the IP Phone UI ..................15 Phone Options via the Aastra Web UI ..................18 Phone Status ..........................22 Phone Status via IP Phone UI ....................22 Finding Your Phone’s IP Address ...................23 Phone Status via the Aastra Web UI ..................24...
Page 6: Table Of Contents
Table of Contents Line Keys, Programmable Keys, and Softkeys ................60 Multiple Line and Call Appearances ..................60 Softkeys and Programmable Keys ..................61 State-Based Softkeys (Bottom Keys only) ................64 Line Key ..........................67 Speeddial Key .........................71 Editing Speeddial Keys ......................78 "Do not Disturb" (DND) Key ....................82 Busy Lamp Field (BLF) Key ....................84 BLF List Key ..........................87 Automatic Call Distribution (ACD) Key (for Sylantro Servers) ..........90...
Page 7 Table of Contents Using a Headset ........................154 Using Intercom ........................155 Redial ............................157 Mute ............................158 Receiving Calls ..........................159 Answering an Incoming Call ....................159 Sending an Incoming Call to Voicemail ................160 Handling Calls ...........................161 Placing a Call on Hold ......................161 Transferring Calls .........................163 Conferencing Calls .......................165 Ending Calls ..........................171 Managing Calls .........................172...
Page 8 Table of Contents Using Redial Key for “Last Number Redial” ...............234 Group RTP Paging (receives RTP streams) ................235 Use LLDP ELIN ........................237 Shared Call Appearance (SCA) Call Bridging ..............238 Available Features Enabled by Administrators ..............241 Outgoing Intercom Calls .......................241 Missed Call Summary Subscription ..................241 Customizable Callers List Key and Services Key ..............242 Autodial (Hotline and Warmline) ..................242 Centralized Conferencing .....................242...
Page 9: About This Guide
This Installation Guide is included in the box with your phone. • Aastra 6755i SIP IP Phone User Guide – Describes the most commonly used features and functions for an end user. This User Guide can be downloaded from www.aastratelecom.com. •...
Page 10: Introduction
Introduction This 6755i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6755i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. Phone Features •...
Page 11: Installation And Setup
Administrator for more information. Installation and Setup If your System Administrator has not already setup your 6755i phone, please refer to the Aastra 6755i Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP IP Phone Administrator Guide.
Page 12: Getting Started
Getting Started The 6755i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6755i automatically begins the start up sequence as soon as it is connected.
Page 13 The 6755i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates. Updating configuration..
Page 14 When the configuration update is complete, the phone displays the following screens and then displays the Idle screen. Network Done John Smith Sat Jan 1 12:18am Idle Screen Model 6755i IP Phone User Guide...
Page 15: Network Connected/Network Disconnected
However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6755i IP Phone Installation Guide, the section "Connecting to the Network and to Power".
Page 16: Idle Screen
Idle Screen When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle State screen. The idle screen is shown whenever your phone is not in use. John Smith Sat Jan 1 12:18am Note: Your System Administrator sets up your SIP screen name, line number, and any other administrative features required.
Page 17 Reference For more information about configuring the top programmable keys and the bottom softkeys, see “Softkeys and Programmable Keys” page For more information about using the Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer keys, see the following sections: •...
Page 18 Idle Screen with Voicemail Messages The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the envelope indicates how many new messages you have. John Smith Sat Jan 1 12:18am Voicemail Icon Idle Screen To access your voicemail messages, use the star codes for your system if a voicemail softkey has...
Page 19 For example, in the illustration below, the 6755i has several bottom softkeys configured on the idle screen. A "More" key displays for you to view additional softkeys on another screen. Also, if you pick up the handset, a "More" displays for you to view additional softkeys. You can press the More softkey to toggle between the first and second screens to display all configured softkeys.
Page 20: Ip Phone Keys And Key Descriptions
IP Phone Keys and Key Descriptions The following sections describe the various 6755i phone key functions, and how they help you make and manage your calls and caller information. Key Descriptions The following table identifies the keys on the key panel of your 6755i IP phone that you can use for handling calls.
Page 21 Keys Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 6755i IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
Page 22 Keys Key Description Programmable keys - 6 Top keys: programmable hard keys (up to 6 programmable functions) By default, keys 1 through 4 are assigned as Services, Directory, Callers List, and Intercom, respectively. Keys 5 and 6 have no assigned functions.
Page 23: Methods For Customizing Your Phone
Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
Page 24 Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages User Password Administrator Menu (Password Protected) Restart Phone Phone Lock Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator.
Page 25 Using the IP Phone UI IP Phone UI 1. Press the Options key on the phone to enter the Options List. 2. To go to an Option, use 5 and 2 to scroll through the list, or press the number corresponding to the Option.
Page 26: Phone Options Via The Aastra Web Ui
In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP...
Page 27 The Network Status window displays for the IP phone you are accessing. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Model 6755i IP Phone User Guide...
Page 28 Expansion Module - Allows you to configure an additional 36 softkeys with a M670i Expansion Module, or an additional 60 softkeys with a M675i Expansion Module if it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached.
Page 29 Headings Descriptions Basic Preferences - Allows you to enable/disable the following: Settings • Park Call • Pickup Parked Call • Suppress DTMF Playback • Display DTMF Digits • Call Waiting • Play Call Waiting Tone • Stuttered Dial Tone • XML Beep Support •...
Page 30: Phone Status
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Page 31: Finding Your Phone's Ip Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Page 32: Phone Status Via The Aastra Web Ui
Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI 1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
Page 33 The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed. SIP Account Status...
Page 34 SIP Account Status Used? 9057604603@anasipproxy.aastra.com:5060 Registered where Account Number is “1” SIP Account is “9057604603@anasipproxy.aastra.com” on port “5060” Status is “Registered” Backup registrar is used (“Yes”) SIP Error Displays on accounts when registration fails with the SIP proxy server. Number Example:...
Page 35: Customizing Your Phone
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
Page 36 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
Page 37 Australia, Europe, France, Germany, Italy, UK, Mexico, Brazil, and US. Default is US. 9. Press Done. The ring tone and tone set you select is immediately applied to the IP phone. Aastra Web UI 1. Click on Basic Settings->Preferences->Ring Tones. For global configuration: 2.
Page 38: Contrast Level
Contrast Level The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only. Setting Contrast Level IP Phone UI 1.
Page 39: Backlight
Backlight The "Backlight" option on the IP phone allows you to set the backlight status on the LCD display to the following: • Off - Backlight is always OFF. • Auto (Default)- Automatically turns ON the backlight when the phone is in use, and then automatically turns OFF the backlight when the phone is idle after a specified length of time.
Page 40 7. If you selected "Auto", press the Advanced softkey. Backlight Auto Advanced - Cancel - Done - 8. Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. Valid values are 1 to 120 seconds (2 minutes). Default is 10 seconds. When this period of time is reached, the phone turns OFF the backlight.
Page 41: Live Dialpad
Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6755i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number.
Page 42: Set Audio
Set Audio The "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the volume level of the headset microphone. You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6755i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls.
Page 43 Headset Mic Volume The "Headset Mic Volume" option allows you to set the volume level for the headset microphone. Setting Audio Mode and Headset Mic Volume IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Preferences. 3.
Page 44 7. Select Headset Mic Volume. Set Audio 1. Audio Mode 2. Headset Mic Volume - Select Done - 8. Select the Low, Medium, or High volume level. Default is Medium. Headset Mic Volume Medium High Cancel - Done - 9. Press Done to save your selection. Model 6755i IP Phone User Guide...
Page 45: Time And Date
Time Servers Note: Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI. Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone. IP Phone UI...
Page 46 5. Using the keys on the keypad, enter a time to set on the IP phone. Use the "Backspace" key to move back a space and delete a character. Use the "AM/PM" softkey to specify either AM or PM for the time setting. Set Time Enter Time: 01:13am...
Page 47 4. Using the keys on the keypad, enter a date to set on the IP phone. Use the "Backspace" key to move back a space and delete a character. Set Date Enter Date (y-m-d): 2000-01-02 - Backspace Cancel - Done - 5.
Page 48 Set Time Zone 1. Select Preferences. 2. Select Time and Date. 3. Select Time Zone. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - A list of Time Zones display for different areas of the world.
Page 49 4. Select a Daylight Savings time from the list of options. Default is Automatic. Valid values are: • • 30 min summertime • 1h summertime • Automatic (Default) Daylight Savings 30 min summertime summertime Automatic Cancel - Done - 5. Press Done to save the Daylight Savings value you selected. Set Time Servers With a valid time server enabled your IP phone will synchronize the time displayed with the specified configuration server.
Page 50 Done - 7. Press Done to save the time server setting. Aastra Web UI 1. Click on Basic Settings->Preferences->Time and Date Setting. 2. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: •...
Page 51 • 24h (24 hour format) Note: The time and time format you configure display on the phone’s idle screen. 3. In the “Date Format” field, select the date format you want to use on your phone. Default is WWW MMM DD. Valid values are: •...
Page 52: Language
Italian • Portuguese You can also configure the language to use when inputing values in the Aastra Web UI and the IP Phone UI. Specifying the Language to Use Once the language pack(s) are available on your phone from your System Administrator, you can specify which language to use on the phone and/or the Aastra Web UI.
Page 53 For more information about loading language packs, see your System Administrator. 1. Click on Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: •...
Page 54 Spanish, and Italian). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
Page 55 French Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀÂÇÁÅÆ abc2àâçáåæ DEF3ÉÈÊË def3éèêë GHI4ÎÏ ghi4îï JKL5 jkl5 MNO6ÑÓÒÔÖ mno6ñóòôö PQRS7 pqrs7 TUV8ÚÙÛÜ tuv8úùûü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Spanish Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ def3éè GHI4ÏÍ...
Page 56 German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6Ö mno6ö PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Italian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ abc2àcç DEF3ÉÈË def3éèë GHI4 ghi4 JKL5...
Page 57 You can configure the language you use for inputting on the phone by setting the Input Language option. The default input language setting is English. You can change this setting using the IP Phone UI or the Aastra Web UI. Example...
Page 58 1. Click on Basic Settings-> Preferences->Language Settings. 2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are: •...
Page 59 Latin 2 Character Set The 6755i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones.
Page 60: User Password
This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI. If you change the password...
Page 61 Aastra Web UI 1. Click on Operation->User Password. 2. In the "Current Password" field, enter the current user password. Note: user By default, the user name is “ ” (all lowercase) and the password field is left blank. 3. In the "New Password" field, enter the new user password.
Page 62: Resetting A User Password
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 63: Restarting Your Phone
If you do not wish to restart your phone, press Cancel. Note: Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt.
Page 64: Phone Lock
“Paging Key (Sends the RTP Stream)” page 143. In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
Page 65 Aastra Web UI 1. Click on Operation->Phone Lock. Lock the Phone 2. In the "Lock the Phone?" field, click The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked".
Page 66: Defining An Emergency Dial Plan
In all European Union countries it is also the emergency telephone number for both mobile and fixed-line telephones. A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Model 6755i IP Phone User Guide...
Page 67 Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area. Aastra Web UI 1. Click on Operation->Phone Lock. 2. In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to contact emergency services.
Page 68: Line Keys, Programmable Keys, And Softkeys
Line Keys, Programmable Keys, and Softkeys This section describes the Multiple Line/Call Appearance Keys (L1, L2, L3, and L4) located on the bottom-right of the phone, and the customizable programmable keys and softkeys located at the top of the phone. Programmable Keys Softkeys Multiple Line/...
Page 69: Softkeys And Programmable Keys
60 softkeys on each M675i Expansion Module. (The 6755i IP Phone allows up to 3 expansion modules on each phone). For more information about expansion modules, see “Model M670i and M675i Expansion Modules” page 250. You can use the Aastra Web UI only, to configure key functions. Model 6755i IP Phone User Guide...
Page 70 The following table lists the functions you can set on the programmable keys and softkeys and provides a description for each function,. Key Function Description None Indicates no setting for the key. Line Indicates the key is configured for line use. Speeddial Indicates the key is configured for speeddial use.
Page 71 RTP streams from pre-configured multicast addresses (can specify up to 5 addresses) using the "Paging Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, “Group RTP Paging (receives RTP streams)” page 235.
Page 72: State-Based Softkeys (Bottom Keys Only)
State-Based Softkeys (Bottom Keys only) On the 6755i bottom softkeys, you can configure a specific state to display when a softkey is being used. Softkeys (state-based) The following table describes the states available to configure for the softkeys. State Description idle The phone is not being used.
Page 73 All states disabled. Empty idle, connected, incoming, outgoing, busy In the Aastra Web UI, the operational states for each softkey display enabled. To disable a state, you uncheck the box for that state. Key Display Behavior On the 6755i IP Phone, you can configure up to 20 functions on the softkeys. If you have no...
Page 74 The following illustrations show the configuration of Key 12 and how that key displays on the phone. Key 12 configured as a speeddial John Smith Key 12 displays in Sat Jan 1 12:18am softkey position 1 on the phone - LAB Model 6755i IP Phone User Guide...
Page 75: Line Key
Line Key You can set a programmable key or softkey to act as a line/call appearance key on the 6755i. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...
Page 76 By using the navigation keys, you can access the same functionality as the Previous and Next softkeys. You use the Aastra Web UI to set a programmable key or softkey as a line. Model 6755i IP Phone User Guide...
Page 77 “Multiple Line and Call Appearances” page 60. You use the Aastra Web UI to set a key as a line. Aastra Web UI Use the following procedure to set a key to function as a line. The procedure shows the softkey screens as an example.
Page 78 Programmable Keys 7. Select from "Key 1" through "Key 6" 8. In the "Line" field, select a line to apply to this key. Valid values are 5 through 9. Expansion Module Keys 9. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1”...
Page 79: Speeddial Key
Caller ID (*69), Voicemail. The speeddial function can be set using the IP Phone UI or the Aastra Web UI. Note: You can use a speeddial key while on an active call by placing the active call on hold first, and then pressing the speeddial key.
Page 80 Press-and-Hold to Create a Speeddial (applicable to programmable keys, softkeys, keypad keys, expansion module keys) IP Phone UI Pressing and holding down a programmable key, softkey, keypad key, or expansion module key on the phone initiates a speeddial feature. Note: When creating a speeddial key from the IP Phone UI, you must select a programmable key, softkey, keypad key, or expansion module key that has no preassigned function (key must be set to None or Empty.) If you press and hold a...
Page 81 3. In the "Enter Number:" field, enter a number. for the speeddial key using the keypad keys. You can enter up to 16 numbers in the "Enter Number:" field Enter Name: John Smith Enter Number: Line: 1 - Save - Backspace Cancel - - 123 Note:...
Page 82 Creating a Speeddial Using the Speed Dial Edit Option You can use the IP Phone UI at the path, Options->Preferences->Speeddial Edit, to create a speeddial key. IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Preferences and press Select. 3.
Page 83 Note: The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all subsequent letters in the word. If necessary, use the "ABC 4" softkey to specify uppercase letters or lowercase letters when entering the name.
Page 84 Creating a Speeddial Key Using the Sofkeys, Programmable Keys, or Expansion Module Keys Aastra Web UI Use the following procedure to set a key to function as a speeddial. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML.
Page 85 16. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9. 17. Click to save your changes. Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speeddial..
Page 86: Editing Speeddial Keys
Editing Speeddial Keys On the 6755i, you can edit a speeddial key using any of the following methods: • Using the Aastra Web UI at the path: — Operation->Softkeys and XML — Operation->Programmable Keys — Operation->Expansion Module Keys • Using the IP Phone UI at the path: —...
Page 87 4. Press a speeddial key you want to edit. The speeddial edit screen displays. Notes: 1. If a number on the keypad is setup as a speeddial key, pressing the applicable number in the speeddial editing process also displays the speeddial edit screen. The edit screen allows you to change the Speeddial Number and Line setting.
Page 88 Editing a Speeddial on a Softkey, Programmable Key, or Expansion Module Key Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. 2. Select the key configured for speeddial. 3. In the "Value" field, edit the phone number, extension, or speeddial prefix to apply to this hard key.
Page 89 Editing a Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speeddial.. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, edit the phone number, extension, or speeddial prefix for this Digit key. If you enter a speeddial prefix, you must enter the "+"...
Page 90: Do Not Disturb Key
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Page 91 Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Do Not Disturb to apply to the key. 4. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
Page 92: Busy Lamp Field (Blf) Key
Busy Lamp Field (BLF) Key The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone. Note: The BLF setting is applicable to the Asterisk server only. Example A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle).
Page 93 Configuring a BLF Key Aastra Web UI Use the following procedure to set a key to function as "BLF". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 94 Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the "Value" field, enter the phone number or extension you want to monitor. 10. In the "Line" field, select a line for which to apply this key. Valid values are: •...
Page 95: Blf List Key
Configuring a BLF List Key The BLF List function can be configured on the 6755i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services.
Page 96 Aastra Web UI Use the following procedure to set a key to function as "BLF List". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 97 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 6. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my6755i-blf-list@as.broadworks.com.
Page 98: Automatic Call Distribution (Acd) Key (For Sylantro Servers)
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6755i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). To use the ACD feature on an IP phone, you must first configure an ACD softkey, programmable key, or expansion module key.
Page 99 Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6755i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys.
Page 100 Programmable Keys Note: It is recommended you configure no more than a single ACD programmable key or Expansion Module key per IP phone. 7. Select from "Key 1" through "Key 6" 8. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9.
Page 101 ACD LED Table This LED changes when you log into the phone queue and are available to take calls. The LED changes again when you are busy with an active call. The table below shows the status of the LED as they may appear on your IP phone.
Page 102 4. Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key. Note: Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel the ACD login. Your phone logs into the queue on the server.
Page 103: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
Page 104 Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Directed Call Pickup on the 6755i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML.
Page 105 Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200. 10. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are: •...
Page 106 Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Group Call Pickup on the 6755i IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
Page 107 Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: groupcallpickup. 10. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are: •...
Page 108 Using Group Call Pickup (GCP) 1. If any of the monitored group of extensions receives a call, press the GCP Key. The call is answered. If the monitored group of extensions receives multiple incoming calls simultaneously, the phone displays a list of incoming calls. 2.
Page 109: Xml Key
Top keys are programmable keys; Bottom keys are softkeys Using the Aastra Web UI, you can configure a key to access XML applications. Under Operations->Softkeys and XML, Operations->Programmable Keys, or Operations->Expansion Module, you can assign a key the type "XML".
Page 110 After the XML application is applied, you can use the IP Phone UI to press the Services key and access the XML services. Configuring XML Services Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 111 Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select "Services". 4. In the “Label” field, enter a label for the Services key. 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
Page 112 17. Click to save your changes. Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6755i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
Page 113 5. In the "Value" field, enter a URI(s) to apply to this key. Note: Contact your System Administrator for the appropriate value(s) to enter in the "Value" field. 6. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
Page 114 18. In the "XML Application URI" field, enter the applicable URI(s). Note: Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field. 19. In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing the XML key.
Page 115 From an XML Key 1. Press the XML key on the 6755i phone. A "Custom Features" screen displays or the title you specified. 2. Use the 5 and 2 to scroll through the customized features. 3. For menu and directory services, select a service to display the information for that customized service.
Page 116: Flash Key
RTP stream (for example, when the call is not on hold). Configuring a Flash Key Aastra Web UI Use the following procedure to configure a Flash key on the 6755i IP Phone. The procedure shows the softkey screen as an example.
Page 117 Programmable Keys 5. Select from "Key 1" through "Key 6" 6. In the "Type" field, select "Flash". Expansion Module Keys 7. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 8. In the "Type" field, select "Flash". 9.
Page 118: Sprecode Key
Contact your System Administrator for information about available services. Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6755i IP Phone. The procedure shows the softkey screen as an example.
Page 119 Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Sprecode. 4. In the "Label" field, enter a label to display on the IP phone for this key. 5. In the "Value" field, enter the appropriate value for accessing specific services from the server. Note: For values to enter in this field, contact your System Administrator.
Page 120: Park/Pickup Keys
Park/Pickup Static Configuration You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings->Preferences->General. By entering the appropriate value in the "Park Call" and "Pickup Parked Call" fields, you tell the phone where to park a live call and where to pickup the parked call.
Page 121 After pressing the "Park" key to park the call, the default label of "Pickup" displays on the phone UI. The values you enter in the Aastra Web UI for the Park/Pickup call feature are dependant on your type of server. The following table provides the values you enter for the "Park Call" and "Pickup Parked Call"...
Page 122 Configuring Park /Pickup using Static Configuration Use the following procedure to configure the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Aastra Web UI 1. Click on Basic Settings->Preferences->General.
Page 123 You can then press the "Pickup" key, followed by the applicable value to pickup the call on another phone in your network. You can configure a Park and Pickup programmable configuration using the Aastra Web UI. Key Configuration Using the Aastra Web UI On the 6755i, you configure a Park and/or Pickup key at Operation->Softkeys and XML.
Page 124 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Park. 4. In the "Label" field, enter a label for the Park key. 5.
Page 125 Programmable Keys 13. Select from "Key 1" through "Key 6" 14. In the "Type" field, select Park. 15. In the "Value" field, enter the appropriate value based on the server in your network. 16. In the "Line" field, select a line for which to apply the Park configuration. 17.
Page 126 Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phones to park a call and pick up a parked call. Park a Call 1. While on a live call, press the "Park" key. 2. Perform the following for your specific server: For Asterisk Server Server announces the extension number where the call has been...
Page 127: Last Call Return (Lcr) Key (Sylantro Servers Only)
Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers only. How it works If you configure "lcr" on a key, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “lcr”...
Page 128 Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Last Call Return. 4. In the "Line" field, select the line you want to apply to this key. Valid values are 1 through 9. 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
Page 129: Call Forward Key
Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey, programmable key, or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
Page 130 Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Call Forward. 4. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Programmable Keys 5. Select from "Key 1" through "Key 6" 6.
Page 131: Blf/Xfer
BLF/Xfer The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or consultatively. The BLF/Xfer key combines the BLF and Xfer key's functionality together allowing the user to transfer calls or use BLF with one key.
Page 132 Configuring a BLF/Xfer Key Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select BLF/Xfer. 4. In the "Label" field, enter a label for the BLF/Xfer key.
Page 133 Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the "Type" field, select BLF/Xfer. 10. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”). 11. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: •...
Page 134: Speeddial/Xfer
Speeddial/Xfer The Speeddial key allows a number to be dialed quickly by pressing one key configured for speeddialing. The Xfer key allows a call to be transferred to other recipients blindly or consultatively. The Speeddial/Xfer key combines the Speeddial and Xfer key's functionality together allowing the user to transfer calls or use Speeddial with one key.
Page 135 Configuring a Speeddial/Xfer Key Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Speeddial/Xfer. 4. In the "Label" field, enter a label for the Speeddial/Xfer key.
Page 136 Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the "Type" field, select Speeddial/Xfer. 10. In the “Value” field, enter the speeddial extension or the extension to transfer calls to (for example, “5551212”). 11. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: •...
Page 137: Speeddial/Conf
Speeddial/Conf The 6755i allows you to configure a softkey or programmable key or expansion module key to be used as a speeddial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the call.
Page 138 Configuring a Speeddial/Conf Key Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Speeddial/Conf. 4. In the "Label" field, enter a label for the Speeddial/Conf key.
Page 139 Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the "Type" field, select Speeddial/Conf. 10. In the “Value” field, enter the speeddial extension or the extension to add to the conference (for example, “5551212”). 11. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: •...
Page 140: Services Key
Services Key By default, the 6755i has a Services key configured on key 1 of the top set of keys. However, you can use any key to configure a "Services" key. Services The Services key accesses enhanced features and services provided by third parties. Using the "Services"...
Page 141 Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6755i IP Phone. The procedure shows the programmable key screen as an example. Note: By default, the Services key is Key 1 on the programmable keys.
Page 142 Expansion Module Keys 8. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 9. In the "Type" field, select Services. 10. (M675i) In the "Label" field, enter a label to apply to this key. 11.
Page 143: Directory Key
By default, the 6755i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone.
Page 144 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Directory. 4. In the "Label" field, enter a label to apply to this key. 5.
Page 145: Callers List Key
By default, the 6755i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone.
Page 146 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Callers List. 4. In the "Label" field, enter a label to apply to this key. 5.
Page 147: Intercom Key
By default, the 6755i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone.
Page 148 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Intercom. 4. In the "Label" field, enter a label to apply to this key. 5.
Page 149: Phone Lock Key
You can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6755i IP Phone. The procedure shows the softkey screen as an example.
Page 150 You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation->PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options->Phone Lock. For more information about using the lock/unlock feature, see “Locking/Unlocking a Phone”...
Page 151: Paging Key (Sends The Rtp Stream)
For more information about Group Paging and how it works, and to specify multicast addresses, “Group RTP Paging (receives RTP streams)” page 235. Configuring a Paging Key Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Model 6755i IP Phone User Guide...
Page 152 Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Paging. 4. In the “Label” field, enter a label to apply to this key. 5. In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this key, the phone initiates an outgoing multicast RTP session to the specified address using the specified port.
Page 153 Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1.
Page 154 The phone opens a multicast RTP session and an outgoing OR incoming phone screen displays as follows. Paging 00:01 Drop 2. Press the Drop key to end the multicast RTP session and return to the idle screen. Note: If you enable global DND on the phone, the incoming multicast RTP session is dropped.
Page 155: None Key
“Key Display Behavior” page Configuring a None Key Aastra Web UI Use the following procedure to configure a None key on the 6755i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
Page 156 Programmable Keys 4. Select from "Key 1" through "Key 6" 5. In the "Type" field, select None. Expansion Module Keys 6. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 7. In the "Type" field, select None. 8.
Page 157: Empty Key
If a particular key is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6755i phone. 1. Click on Operation->Softkeys and XML.
Page 158 Programmable Keys 5. Select from "Key 1" through "Key 6" 6. In the "Type" field, select Empty. Expansion Module Keys 7. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 8. In the "Type" field, select Empty. 9.
Page 159: Deleting A Key
Deleting a Key Aastra Web UI Use the following procedure to delete a key on the 6755i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 160: Making Calls
Making Calls This section describes ways to make calls on your 6755i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button •...
Page 161: Pre-Dialing A Number
Pre-dialing a Number ue Jan 01 10:10am > 1203 Dial Backspace Pause Quit You can also make a call by pre-dialling a number. Pre-dialling lets you view a number before you dial. Use the Backspace softkey to correct any errors. Using Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset.
Page 162: Using A Headset
Using a Headset The 6755i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
Page 163: Using Intercom
Using Intercom On the 6755i, you can use the Icom key to automatically connect with a remote extension. By default, the Icom key is configured as Key 4 on the top set of keys. Intercom Using the Icom Key IP Phone UI 1.
Page 164 You can set specific incoming Intercom call features on the 6755i IP phone using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.
Page 165: Redial
Redial IP Phone UI • Press to dial the most recent number you dialed from the phone. • If you are off-hook and press the last number you called is called back. • If you are on-hook and press , a Redial Directory list appears on-screen. The redial list is available during active calls.
Page 166: Mute
Mute You can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, you cannot be heard on an active call or on a conference. For muted calls, the handsfree LED flashes and the Mute key LED is ON. IP Phone UI You can use the Mute key to mute the handset, headset, or speakerphone.
Page 167: Receiving Calls
Receiving Calls When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call appearance light flashes quickly for the incoming call. John Smith Tue May 17 10:19am L1 Ring Keri March Answering an Incoming Call IP Phone UI To answer the call...
Page 168: Sending An Incoming Call To Voicemail
Sending an Incoming Call to Voicemail You can send an incoming call directly to voicemail without answering the call. To do this, press without picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the x4).
Page 169: Handling Calls
Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.
Page 170 When on Hold To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line appearance light for the line you are on remains solid to indicate that you are still connected.
Page 171: Transferring Calls
Transferring Calls Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the extension or outside line you transferred to. If the party you are transferring the call to does not answer, the transferred call rings back to your extension.
Page 172 Use the following procedure to transfer a call to another extension. Use the following illustration as a reference. Transfer Key when handset is lifted To transfer a call to another extension 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. 2.
Page 173: Conferencing Calls
Conferencing Calls The 6755i IP phone offers two methods of conferencing: • Local conferencing (default method). • Centralized conferencing (for Sylantro and Broadsoft Servers) (Administrator must enable this method). When you lift the handset on the phone, the Conference key displays on the bottom set of softkeys by default.
Page 174 Using Local Conferencing IP Phone UI Use the following procedure to create a conference call using local conferencing. Use the following illustration as a reference. Conference key when handset is lifted 1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key.
Page 175 Joining Two Active Calls in a Single Conference IP Phone UI 1. Begin with active calls on two different lines (for example, Line 1 and Line 2 have active calls). 2. Press the Line key for which you want to conference the two calls together (for example, Line 3.
Page 176 Using Centralized Conferencing IP Phone UI Note: When Centralized Conferencing is enabled on your phone, local conferencing (or three-way conferencing) works as indicated in the previous section, “Using Local Conferencing” page 166. Joining two active calls in a conference also works as indicated in the previous section, “Joining Two Active Calls in a Single Conference”...
Page 177 4. Press the Conf Key. A new line opens. John Smith >7788 Dial Conf Xfer 5. Enter the phone number of Party 3. 6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding them to the Conference 1.
Page 178 5. Call Party 3 for Conference 2. 6. When Party 3 answers, press the Conf Key to join Parties 1 (which is yourself), Party 2, and Party 3 on Conference 2. You now have two active conferences on two different lines. Note: When you are connected to multiple conference calls, and you put a conference on hold, the conference may be on hold for a limited period of time...
Page 179: Ending Calls
Ending Calls IP Phone UI To end a call, you first need to connect or reconnect to the call if not already connected (for example, if your caller is on hold). Press or the line/call appearance button of the active call to end the call.
Page 180: Managing Calls
Managing Calls The 6755i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List • Call Forwarding •...
Page 181 1. Press the Directory Key. The directory displays the number of entries in your list. If the Directory list is empty, "Directory Empty/Use Save to add" displays. The following is an example of the Directory List Header screen with 97 entries in the List. Directory 97 items to view...
Page 182 Adding New Entries to the Directory List You can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry which include, Office, Home, Cell, and Pager, or create your own labels. The following table indicates the maximum characters for each line and field in the Directory List.
Page 183 Adding Names, Numbers, Labels IP Phone UI On Screen 1: • You can add names using the abc softkey. • You can add numbers (up to 7 numbers per name) using the numbers on the phone’s keypad. • Use the Backspace softkey when required. •...
Page 184 • You can use the Dial softkey to automatically dial the number in the Directory entry. • You can use the Add Number softkey to add additional numbers to the current Directory entry (up to 7 numbers per name). • You can use the Delete softkey to delete a number or to delete multiple numbers in an entry (see “Deleting Entries from the Directory List”...
Page 185 Arranging Multiple Screens You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified name. If there is a label assigned to the entry, the following screen displays after pressing the Arrange softkey. Label: Cell 1.
Page 186 Deleting Entries from the Directory List You can delete entries from the Directory List in the following ways: • Delete a single name or number and all associated numbers and labels. • Delete specific numbers and labels from a single entry •...
Page 187 To delete all entries from the Directory List: 1. Press the Directory key. Directory 97 items to view Press 1st letter DeleteList - - Add New Quit - 2. At the “Directory List” top screen, press DeleteList. Saving Entries to the Directory List You can save entries (names and numbers) from other sources to your Directory using any of the following methods: •...
Page 188 Saving from the Callers List IP Phone UI You can save a name, number, and/or label from the Callers List to the Directory List using the following procedure. Use the following illustration as a reference. Directory Key Callers List Key 1.
Page 189 Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
Page 190 Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web Aastra Web UI 1. Click on Operation->Directory. 2. In the Directory List field, click on A File Download message displays.
Page 191: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 6755i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you. When the Callers list is full, the oldest call records are deleted to accommodate the information of new callers.
Page 192 Accessing the Callers List IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference. Callers List Handsfree Button 1. Press the Callers List key. Press the Services key if your System Administrator has configured the Services key to access the Callers List.
Page 193 Editing Entries in the Callers List Important: The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need to add a prefix. In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor automatically adds the digit at the left side of the number to enable the entry of the prefix.
Page 194 Deleting Entries from the Callers List You can delete individual items from the Callers List, or you can delete all items in the Callers List. IP Phone UI Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a reference.
Page 195 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 196: Account Configuration (Dnd And Call Forwarding)
On the 6755i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
Page 197 Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring DND The following describes configuring DND on your phone. To configure a DND key, see the section, “"Do not Disturb"...
Page 198 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 199 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 200 DND in Account Mode 1. With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account. 2.
Page 201 On the 6755i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and Custom.
Page 202 (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 203 Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI. Note: (Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. You can also access the Call Forward menu from the IP Phone UI at the path, Options->Call Forward.
Page 204 (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 205 • Custom - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts.On the 6755i, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Page 206 When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.
Page 207 Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.
Page 208 Services Indicates CFWD Enabled Callers Call Forward Mode Indicates Call Forward 1. All 2. Busy no CFWD phone Mode Screen 3. No Answer number configured - Change CopytoAll - Cancel - - All Off - All On Done - Indicates CFWD Disabled In the above example, CFWD All is enabled as indicated by a check mark ( ), CFWD Busy is enabled but no call forward phone number is configured as indicated by a...
Page 209 4. For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is Services Services Callers Callers Call Forward Call Forward Mode NoAns Mode NoAns...
Page 210 7. Use the DOWN arrow key to scroll to the “No. Rings” field. Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 1. When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No.
Page 211 11. Select a state using the UP and DOWN arrow keys. You can enable/disable a specific account on the phone with any or all of the following states. However, the configuration you set will apply to all accounts on the phone. •...
Page 212 12. In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Services Callers Callers Call Forward Call Forward Mode NoAns...
Page 213 17. Press DONE in the CFWD Mode Screen to save all changes. Note: In “Phone” mode, the configuration applies to all the accounts on the phone. CFWD in Custom Mode 1. Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services...
Page 214 3. Select an account using the UP and DOWN arrow keys. You can also use the following keys if required: • All Off Key- Disables CFWD for all accounts on the phone. • All On Key - Enables CFWD for all accounts on the phone. •...
Page 215 You can also use the following keys if required: • All Off Key- Disables all CFWD states for the selected account. • All On Key - Enables all CFWD states for the selected account. • CopytoAll Key - Copies the call forward phone number and state of the selected Call Forward mode (All, Busy, No Answer) to every Call Forward mode of that account.
Page 216 9. Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. Use the BACKSPACE key if required to delete characters.
Page 217: Missed Calls Indicator
Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. The number of calls that have not been answered increment on the phone’s idle screen as "<number>...
Page 218: Voicemail
Voicemail The Voicemail feature on the 6755i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 219: Additional Features
LCD window, allowing the call to be dialed faster. DTMF playback suppression is enabled by default. Disabling suppression of DTMF playback can be configured using the Aastra Web UI. Configuring Suppression of DTMF Playback Aastra Web UI Use the following procedure to configure suppression of DTMF playback.
Page 220 1. Click on Basic Settings->Preferences. 2. Go to the "General" section 3. The “Suppress DTMF Playback” field is enabled by default. To disable this field, uncheck the box. 4. Click to save your settings. Model 6755i IP Phone User Guide...
Page 221: Display Dtmf Digits
IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the "Display DTMF Digits" parameter using the Aastra Web UI. Configuring Display of DTMF Digits Aastra Web UI Use the following procedure to configure the display of DTMF digits on the IP phone.
Page 222 2. Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 6755i IP Phone User Guide...
Page 223: Enable/Disable Call Waiting
Blind Transfer feature on the phone may not work if two calls are made to the phone at one time. You can disable call waiting using the configuration files or the Aastra Web UI. Enabling/Disabling Call Waiting Aastra Web UI Use the following procedure to enable or disable Call Waiting on the IP phone.
Page 224 1. Click on Basic Settings->Preferences->General. 2. The “Call Waiting” field is enabled by default.To disable this field, uncheck the box. 3. Click to save your settings. Model 6755i IP Phone User Guide...
Page 225: Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
Page 226: Stuttered Dial Tone
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
Page 227: Xml Beep Support
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 228: Status Scroll Delay
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.
Page 229: Incoming Call Interrupts Dialing
If you choose to answer the incoming call, you can answer the call, finish the call, and then hang up. You can still go back to the original outgoing call and finish dialing out. You can enable or disable this parameter in the Aastra Web UI at the path Basic Settings->Preferences->General.
Page 230 Configuring "Incoming Call Interrupts Dialing" Aastra Web UI Use the following procedures to configure "Incoming Call Interrupts Dialing" on the IP Phone. Note: "Incoming Call Interrupts Dialing" is disabled by default. 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box).
Page 231: Switch Ui Focus To Ringing Line
You can turn off this functionality so that the phone stays focused on the connected call. You can do this using the Switch Focus to Ringing Line parameter in the Aastra Web UI.
Page 232: Preferred Line And Preferred Line Timeout
Next time you go off-hook to make another call, you pickup on the preferred line. You can enable the preferred line parameter using the Aastra Web UI at the location, Basic Settings->Preferences->General. You can also set a preferred timeout parameter that specifies the number of seconds it takes for the phone to switch back to the preferred line.
Page 233 Configuring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UI Aastra Web UI Use the following procedure to configure the Preferred Line and Preferred Line Timeout feature using the Aastra Web UI.
Page 234: Goodbye Key Cancels Incoming Calls
The parameter is called "Goodbye Key Cancels Incoming Call" and is configurable via the Aastra Web UI. If you enable this parameter, which is the default, pressing the Goodbye key rejects calls coming into the phone while you are on an active call.
Page 235 Using the Goodbye Key to Cancel Incoming Calls Feature IP Phone UI THEN "Goodbye Key Cancels Incoming Call" is press the Goodbye key to reject the second enabled AND a second call comes in while incoming call. you are on an active call, "Goodbye Key Cancels Incoming Call"...
Page 236: Upnp Mapping Lines (For Remote Phones)
RTCP uses a range of ports. You can enable the UPnP mappings to specific lines on your phone. You set this configuration using the Aastra Web UI at Basic Settings->Preferences->UPnP Mapping Lines. Note: UPnP must be enabled on your remote phone before you can configure the UPnP mapping lines.
Page 237 2. The "UPnP Mapping Lines" field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list. Valid values are 0 through 10. The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to.
Page 238: Message Waiting Indicator
3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator...
Page 239: Incoming Intercom Call Features
You can change the behavior of how the phone handles incoming intercom calls by enabling/ disabling specific parameters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in...
Page 240 "Allow Barge In" is enabled by default. Configuring Incoming Intercom Settings Aastra Web UI Use the following procedure to configure incoming intercom call settings on the IP phone. 1. Click on Basic Settings->Preferences->Incoming Intercom Settings.
Page 241 3. The "Microphone Mute" field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by the originating caller. To disable this field, uncheck the box. 4. The "Play Warning Tone" field is enabled by default. If “Auto-Answer” is enabled, the phone plays a warning tone when it receives in incoming intercom call.
Page 242: Using Redial Key For "Last Number Redial
Using Redial Key for “Last Number Redial” The IP phone has an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. You can: • Press the REDIAL button twice to redial the last number dialed. •...
Page 243: Group Rtp Paging (Receives Rtp Streams)
Paging on the IP phones. You can specify up to 5 multicast addresses that the phone listens for on the network. This feature is configurable using the Aastra Web UI only. The 6755i in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging”...
Page 244 1. Click on Basic Settings->Preferences->Group Paging RTP Settings. Group Paging RTP Settings 2. In the “Paging Listen Addresses” text box, enter the multicast IP address(es) and port number on which the phone listens for incoming multicast RTP packets. Enter the IP address in dotted decimal format. (for example, 239.0.1.15:10000,239.0.1.20:15000) You can enter up to 5 listening multicast addresses.
Page 245: Use Lldp Elin
You can enable or disable the LLDP ELIN on the IP Phones using the Aastra Web UI. For more information about LLDP-MED and LLDP ELIN, contact your System Administrator.
Page 246: Shared Call Appearance (Sca) Call Bridging
Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other.
Page 247 Keys States and LED Behavior There are two call states on the phones that support SCA bridging: • Bridge-active - A bridged call is in progress • Bridge-held - The 3rd-party (i.e., non-SCA party) in the bridge is on hold. The following tables provide the key states and LED behavior in an SCA bridge call for users involved in an SCA call and users not involved in the SCA call.
Page 248 Programmable Line Keys State Call Icon Call LED Non-Call Icon Non-Call LED Idle Small circle None Small circle None Seized Sold Circle Solid Red Progressing (outgoing call) Empty circle Solid Red Sold Circle Solid Red Alerting (incoming call) Empty blinking circle Flashing Red Active Empty circle...
Page 249: Available Features Enabled By Administrators
Available Features Enabled by Administrators There are features on your IP Phone that you can use ONLY if an Administrator has enabled them on your phone. Those features are described in this section. Contact your System Administrator for more information. Outgoing Intercom Calls If your System Administrator configures the outgoing intercom feature on your phone, pressing the Icom button allows your phone to find an available line and place an intercom call to a...
Page 250: Customizable Callers List Key And Services Key
Customizable Callers List Key and Services Key The 6755i IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service.
Page 251: Answer And Ignore Softkeys For Xml Applications
— Line 1: conference together extensions 2005, 2010, and 2020. — Line 2: conference together extensions 2005, 2011 and 2021. • Disconnect from an active conference call while allowing the other callers to remain connected. • Add unlimited number of users to a conference (dependent on the limitations of the server). •...
Page 252: Playing A Wav File On Your Phone
Playing a WAV File On Your Phone If enabled by your Administrator, the 6755i IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
Page 253: Key Redirection
Key Redirection Conference, Transfer, Redial, Intercom Keys and Voicemail Option If enabled by your Administrator, the Conference, Transfer, Redial, and Intercom keys, as well as the Voicemail option, can be redirected to XML scripts.This allows the server to provide the phone with Redial, Transfer (Xfer), Conference (Conf), and Intercom (Icom) key features, and the Voicemail option feature, rather then accessing them from the phone-side.
Page 254: Xml Applications And Off-Hook Interaction
XML Applications and Off-Hook Interaction If enabled by your Administrator, the 6755i can be prevented from going into the off-hook/ dialing state when the handset is off-hook and the call ends. This feature is disabled by default and must be enabled by your Administrator. The disabled behavior is as follows: You are in a call using the handset and the phone displays an XML application.
Page 255: Hold" Feature Enhancement (For Broadsoft Servers)
“Hold” Feature Enhancement (for Broadsoft Servers) The Hold feature allows you to put an active call on “hold,” then retrieve the call later. This enhancement is intended for IP phones operating with servers that support RFC3264 (for example, Broadsoft). If a server does not support RFC3264, then the IP phones do not use RFC3264 functionality.
Page 256: Diverting Calls From Your Phone
Diverting Calls from Your Phone Your Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another phone if required. When an outgoing call from your phone is being diverted to another destination (i.e., via call forward), the phone displays the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion.
Page 257: Display Of Call Destination Information
Display of Call Destination Information By default, your phone displays call destination information if your phone is configured to forward calls to other destinations. The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the 6755i IP Phone. Call Destination Information 3456 Alice 3456 Alice...
Page 258: Model M670I And M675I Expansion Modules
Model M670i and M675i Expansion Modules The 6755i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional softkeys. Model M670i The M670i provides 18 softkeys in each column (totaling 36 keys) on the keypad. Each key provides an LED for indicating call status.
Page 259 • Paging • Empty You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6755i IP Phone. Reference For more information about configuring the expansion module keys with these functions, see the “Softkeys and Programmable Keys”...
Page 260: Using The Expansion Modules
Using the Expansion Modules M670i Expansion Module After configuring the softkeys on the M670i Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys Lock Phone BLF Key...
Page 261 Softkeys List 1 List 2 Lock/Unlock BLF 200 Home (speeddial) (Press for page 1) (Press for page 2) Function Keys (Press for page 3) Page 1 Screen List 5 List 6 List 3 List 4 Page 2 Screen Page 3 Screen To use the M675i, press the function key for the page you want to display to the LCD (page 1, page2, or page 3), and press the applicable softkey.
Page 262 61. For more information about installing M670i and M675i modules on your phone, see the Aastra 6755i SIP IP Phone Installation Guide. Press-and-Hold to Create a Speeddial Key You can press and hold an expansion module key to create a speeddial key and configure it the same way you configure a speeddial key on the phone.
Page 263: Troubleshooting Solutions
Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power”...
Page 264 The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI 1. Press on the phone to enter the Options List.
Page 265 Aastra Web UI 1. Click on Operation->User Password. 2. In the "Current Password" field, enter the current user password. Note: By default, the user name is “user” (not case sensitive) and the password field is left blank. If you have forgotten your password, contact your System Administrator for assistance.
Page 266 3 key to cancel. Note: Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 6755i IP Phone User Guide...
Page 267 • At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Paging Key (Sends the RTP Stream)”...
Page 268 Lock the Phone 2. In the "Lock the Phone?" field, click The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked".
Page 269: Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
Page 270 Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;...
Page 271: Appendix A - Time Zone Codes
Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE - Dubai AG-Antigua AI-Anguilla AL-Tirane...
Page 272 Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE - Tbilisi GF-Cayenne...
Page 273 Time Zone Name Time Zone Code KY-Cayman LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM - Muscat PA-Panama PE-Lima PL-Warsaw...
Page 274 Time Zone Name Time Zone Code SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Model 6755i IP Phone User Guide...
Page 275: Index
137 making calls 152 calls requirements of 2 receiving 159 calls, ending 171 calls, transferring 163 Aastra Web UI conferencing Basic Settings parameters 21 ending 170 Operaton parameters 20 transfer remaining parties 170 phone status 20...
Page 276 Index DTMF digits, displaying 213 introduction 2 DTMF, suppressing playback 211 IP address, finding 23 emergency dial plan, defining 58 key descriptions 12 Empty key 149 key redirection 245 empty key, softkey for 147 keys ACD key 90 expansion module, M670i and M675i 250 BLF key 84 expansion module, M675i 250 BLF List key 87...
Page 277 Index preferred line 224 preferred line timeout 224 M670i 250 programmable keys 61 M675i 250 making calls 152 managing calls 172 redial 157 message waiting indicator, configuring 230 restarting the phone 55 microphone mute, for intercom 231 ring tone sets 28 microphone volume, headset 35 ring tones 27 missed call summary subscription 241...
Page 278 Index time and date 37 time and date format 37 transfering calls, blind 163 transfering calls, consultative 163 troubleshooting solutions 255 changing user password 256 display blank 255 finding IP address 256 handset not working 255 locking/unlocking phone 259 no dial tone 255 no ring 255 no speakerphone 255 phone displays "Bad Encrypted Config"...
Page 280 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

Aastra 6755i User Manual

Software License Agreement

Table of Contents

About this Guide

Introduction

Getting Started

IP Phone Keys and Key Descriptions

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Line Keys, Programmable Keys, and Softkeys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Additional Features

Available Features Enabled by Administrators

Model M670I and M675I Expansion Modules

Troubleshooting Solutions

Limited Warranty

Appendix A - Time Zone Codes

Index

Quick Links

Need help?

Questions and answers

Related Manuals for Aastra 6755i

Summary of Contents for Aastra 6755i

Table of Contents