Protect Your Investment - HP A524x - Pavilion - 512 MB RAM Support Manual

Send-In Repair Service
HP will arrange to have your PC picked up and delivered to
an HP Central Repair Center. We pay for the round-trip
shipping and handling. This service is free for the duration
of the hardware warranty period.
There are a few limitations and exclusions to this warranty
(as well as some important details) and you'll find them
described, in legal language, beginning on the next page.
Carry-In Service
You also have the option of taking your PC to an
HP Authorized Service Provider (ASP). The ASP can facilitate
the service on your PC. Visit www.hp.com/us/support to
find the nearest authorized support provider in your area.
HP Out-of-Warranty Support Options
Even after your warranty has ended, HP can still provide
you with service and support options.
• For Visa and MasterCard holders in the United States or
calls from Canada, please call 1-(800)-474-6836
[1-(800) HP invent] or 905-206-4663 (local to
Mississauga). The fee is U.S. $40* per call, charged to
your Visa or MasterCard.
*Prices are subject to change without notice and may
vary based on your product.
Recycle — HP Planet Partners
HP is sensitive to the environment and has a program, Planet
Partners, to make it simple for us to reclaim your old product
for recycling. HP will help you recycle your old equipment
even if it is not an HP product; we take back all makes and
models. Visit our Web site to find out how easy it is to
recycle: www.hp.com/recycle

Protect Your Investment

Obtaining a Warranty Upgrade
Upgrade your standard factory warranty to two or three
years with the Care Pack. Service coverage begins on
product purchase date and you must purchase the pack
within the first year after product purchase. The hardware
service offering will be determined based on the outcome of
system self-test programs run by the customer through the
initial call to Customer Care.
For more information please visit
http://www.hp.com/hps/carepack
or call 1-888-999-4747.
4
HP Installation Services
Did you know HP offers an installation service for all
HP Pavilion home PCs? An HP-approved technician will
come to your home or office to set up and test your PC and
connect it to your printer. We will also make sure the
connection to your Internet service provider, if you have one,
is up and running.
HP installation services can also provide you with various
levels of PC training and orientation to help you get the
maximum satisfaction and benefit out of your new
HP Pavilion.
For more information or to purchase the HP
installation service, please call 1-(800)-474-6836
[1-(800) HP invent] (U.S. only).
The Legal Language
Hewlett-Packard Limited
Warranty Statement
DURATION OF LIMITED WARRANTY
Hardware:
Original Systems —
Technical phone assistance to diagnose
potential hardware issues —
HP warrants to you, the end-user customer, that HP
hardware, accessories, and supplies will be free from
defects in materials and workmanship after the date of
purchase —
Original Systems —
If HP receives notice of such defects during the warranty
period, HP will replace products that prove to be defective.
Replacement (e.g., keyboard, monitor, mouse, etc.) may be
either new or like new. HP warrants to you that HP software
will not fail to execute its programming instructions after the
date of purchase, for 30 (thirty) days, due to defects in
material and workmanship when properly installed and
used. If HP receives notice of such defects during the
warranty period, HP will replace software media, which
does not execute its programming instructions due to such
defects.
HP warrants the operation of a network interface card (NIC)
only if factory preinstalled by HP, as follows: HP will make
sure the correct drivers are installed; HP will make sure that
the HP Pavilion recognizes the NIC. NO CONNECTIVITY
ISSUES ARE SUPPORTED.
1 year
1 year
1 year