LaCie LaCinema Mini HD Connect User Manual
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LaCie LaCinema Mini HD Connect User Manual

LaCie LaCinema Mini HD Connect User Manual

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Table of Contents

1. Introduction................................................................................................................. 7
1.1. Minimum System Requirements ........................................................................................................ 8
1.1.1. Windows Users ................................................................................................................... 8
1.1.2. Mac Users .......................................................................................................................... 8
1.2. Supported Formats ......................................................................................................................... 9
1.3. Box Content ................................................................................................................................. 10
1.4. Languages ................................................................................................................................... 10
1.5. Views of the LaCinema HD Connect .............................................................................................. 11
1.5.1. Front View ........................................................................................................................ 11
1.5.2. Rear View ......................................................................................................................... 11
1.6. Cables and Connectors ................................................................................................................ 12
1.6.1. A/V (Audio/Video) Cables ................................................................................................. 12
1.7. Power Management ...................................................................................................................... 13
2. Using the Remote Control ......................................................................................... 14
2.1. Battery Installation ........................................................................................................................ 14
2.2. Remote Control Key Index ............................................................................................................. 15
2.2.1. Important Button Details .................................................................................................... 16
3. Setting Up: Connecting to TV & Network ................................................................... 17
3.1. STEP 1: Connect HDMI or Composite Cables ................................................................................. 17
3.1.1. HDMI (High-Definition) Connection .................................................................................... 18
3.1.2. Composite Video & Stereo Audio Connection ..................................................................... 18
3.1.3. Optical Audio (S/PDIF) Connection .................................................................................... 19
3.2. STEP 2: Connect to the Network .................................................................................................... 20
3.3. STEP 3: Connect the Power Supply ................................................................................................ 21
3.4. STEP 4: Complete the Installation Wizard ....................................................................................... 22
4. Setting Up: Connecting USB Hard Drive .................................................................... 24
4.1. About External USB Hard Drives .................................................................................................... 24
4.1.1. Compatibility .................................................................................................................... 24
4.2. STEP 1: Connect Hard Drive to Computer ...................................................................................... 25
4.3. STEP 2: Load Files ........................................................................................................................ 25
4.4. STEP 3: Safely Disconnect Hard Drive from Computer ..................................................................... 26
4.5. STEP 4: Connect Hard Drive to LaCinema HD Connect ................................................................... 27
4.6. Safely Disconnect Hard Drive from LaCinema HD Connect .............................................................. 27
5. Playing Multimedia Files............................................................................................ 28
5.1. Movie Space ................................................................................................................................ 29
5.1.1. Movie Space Options ........................................................................................................ 30
5.2. Photos Space ............................................................................................................................... 32
5.2.1. Photo Space Options ........................................................................................................ 33
5.3. Music Space ................................................................................................................................ 34
5.3.1. Music Space Options ........................................................................................................ 36
5.4. Network Space ............................................................................................................................. 38
5.4.1. Media Servers ................................................................................................................... 38
5.4.2. Shared folders .................................................................................................................. 38
6. Playing Files From a Networked Media Server .......................................................... 39
6.1. Network-Attached Storage (NAS) ................................................................................................... 39
6.2. From Windows or Mac Computers ................................................................................................. 40
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  • Page 1: Table Of Contents

    LaCinema HD Connect Table of Contents User Manual page 1 Table of Contents 1. Introduction......................... 7 1.1. Minimum System Requirements ......................8 1.1.1. Windows Users ........................8 1.1.2. Mac Users .......................... 8 1.2. Supported Formats ......................... 9 1.3. Box Content ..........................10 1.4.
  • Page 2 7.1.1. STEP 1: Verify Physical Connection ..................46 7.1.2. STEP 2: LaCie Network Assistant: Install ................46 7.1.3. STEP 3: LaCie Network Assistant: Manage Files ..............47 7.1.4. Alternative Network Connection Methods ................49 7.2. Play Files on Networked Media Players ................... 50 7.2.1.
  • Page 3 User Manual page 3 10. Troubleshooting ......................69 10.1. Troubleshooting the Television/Stereo Connection ................ 70 10.2. USB Hard Drive Connection ......................71 11. Contacting Customer Support ................... 72 11.1. LaCie Technical Support Contacts ....................73 12. Warranty Information ....................74...
  • Page 4 Modifications to this product not authorized electronic, mechanical, photocopying, re- by LaCie could void the FCC & Industry cording or otherwise, without the prior writ- Canada regulations and negate your au- ten consent of LaCie.
  • Page 5 FCC emission tioning, have it inspected by a qualified limits and also to prevent interference to the LaCie Technical Support representative. nearby radio and television reception. It is ■ Never expose your device to rain, or use...
  • Page 6 LaCinema HD Connect Foreword User Manual page 6 Operating Environment Temperatures 5 cm ■ Do not expose the LaCinema HD Connect to temperatures out- side the range of 5° C to 30° C (41° F to 86° F). As high end audio/video appliance, the LaCinema HD Connect has been designed with an efficient ventilation system.

  • Page 7: Introduction

    LaCinema HD Connect Introduction User Manual page 7 1. Introduction Congratulations on the purchase of your new LaCinema HD Con- nect! The LaCinema HD Connect plugs directly into a wide array of audio/visual equipment for instant playback of stored home mov- ies, music or photos.

  • Page 8: Minimum System Requirements

    LaCinema HD Connect Introduction User Manual page 8 1.1. Minimum System Requirements 1.1.1. Windows Users ■ 500MHz Intel Pentium II processor or later ■ Windows XP, Vista, or Windows 7 ■ 256MB RAM ■ USB interface port ■ Internet connection (for downloading updates) 1.1.2.

  • Page 9: Supported Formats

    ■ MKA TECHNICAL NOTE: You can download third party applications LPMC that will help you to identify a file’s codec, container, and other in- formation. LaCie suggests the free application Media Info. Playlists ■ M3U ■ PLS ■ WPL Dolby Digital ■...

  • Page 10: Box Content

    ❖ Polish ❖ Portuguese ❖ Russian ❖ Spanish ❖ Swedish Please check the LaCie website for a complete list of supported lan- guages. PV TwonkyMedia Server 5.0 Genie Backup Assistant for Windows XP , Vista for Windows XP , Vista Mac OS 10.3.9 or higher...

  • Page 11: Views Of The Lacinema Hd Connect

    LaCinema HD Connect Introduction User Manual page 11 1.5. Views of the LaCinema HD Connect 1.5.1. Front View Infrared receiver – Receives the infrared signal from the remote control. Make sure the receiver is not obstructed. Stand-by button – By default, pushing this button puts the drive into stand-by mode or wakes it from standby (this behavior can be modified;...

  • Page 12: Cables And Connectors

    LaCinema HD Connect Introduction User Manual page 12 1.6. Cables and Connectors 1.6.1. A/V (Audio/Video) Cables These cables provide the audio and video signals to your stereo and TV. The LaCinema HD Connect supports the following standards: Composite video + stereo audio – This is the most standard video connection (yellow) as well as left (white) and right (red) stereo audio inputs.

  • Page 13: Power Management

    LaCinema HD Connect Introduction User Manual page 13 1.7. Power Management LaCinema Mini HD Connect will start as soon as the power supply is connected. Power modes By default, the LaCinema HD Connect is set to Instant ON mode, which means that when you press the power button on the remote control (Fig.

  • Page 14: Using The Remote Control

    “+” symbols on the battery compartment. 3. Slide the battery compartment cover back into the remote. IMPORTANT INFO: If you will not be using the remote control for an extended period of time, LaCie recommends that you remove Fig. 10 the batteries. IMPORTANT INFO:...

  • Page 15: Remote Control Key Index

    LaCinema HD Connect Using the Remote Control User Manual page 15 2.2. Remote Control Key Index The LaCinema HD Connect’s remote control allows you to control the LaCinema HD Connect while its connected to your TV or home theatre center. Button Infrared emitter Stand-by...

  • Page 16: Important Button Details

    LaCinema HD Connect Using the Remote Control User Manual page 16 2.2.1. Important Button Details This button allows you to confirm a selection. Return: Press this button to return to the previous menu. Settings button: This button is used to display the available settings or actions in the different media spaces.

  • Page 17: Setting Up: Connecting To Tv & Network

    LaCinema HD Connect Setting Up: Connecting to TV User Manual page 17 3. Setting Up: Connecting to TV & Network This chapter explains how to connect your LaCinema HD Connect to your television and network. If you would also like to connect a USB hard drive in order to play its files on the TV, see section 4.

  • Page 18: Hdmi (High-Definition) Connection

    LaCinema HD Connect Setting Up: Connecting to TV User Manual page 18 3.1.1. HDMI (High-Definition) Connection 1. Connect an HDMI cable (not included) to your television’s HDMI port and to the corresponding port on the LaCinema HD Connect (Fig. 15). 2.

  • Page 19: Optical Audio (S/Pdif) Connection

    LaCinema HD Connect Setting Up: Connecting to TV User Manual page 19 3.1.3. Optical Audio (S/PDIF) Connection In each of the above connection methods, it is possible to connect the LaCinema HD Connect to home theater systems by plugging the S/PDIF cable (not included) into your digital amplifier via the LaCin- ema HD Connect’s digital optical audio connector.

  • Page 20: Step 2: Connect To The Network

    LaCinema HD Connect Setting Up: Connecting to TV User Manual page 20 3.2. STEP 2: Connect to the Network Ethernet Connection 1. Connect the Ethernet cable to the Ethernet port on the back of the LaCinema HD Connect (Fig. 20). 2.

  • Page 21: Step 3: Connect The Power Supply

    LaCinema HD Connect Setting Up: Connecting to TV User Manual page 21 3.3. STEP 3: Connect the Power Supply IMPORTANT INFO: If your power supply cable is already con- nected, turn on your TV and then skip to 3.4. STEP 4: Complete the Installation Wizard.

  • Page 22: Step 4: Complete The Installation Wizard

    LaCinema HD Connect Setting Up: Connecting to TV User Manual page 22 3.4. STEP 4: Complete the Installation Wizard The first time you turn on the LaCinema HD Connect, a wizard ap- pears to help you configure your settings. The wizard appears only the first time you turn on the LaCinema HD Connect unless you have reset drive.
  • Page 23 LaCinema HD Connect Setting Up: Connecting to TV User Manual page 23 6. Select the type of network connection (Wireless or Ethernet) and click Next, or click Skip (Fig. 27). IMPORTANT INFO: Make sure you have connected either the Ethernet cable or a WiFi dongle (sold separately) as described in section 3.2.

  • Page 24: Setting Up: Connecting Usb Hard Drive

    LaCinema HD Connect Setting Up: Transferring Files User Manual page 24 4. Setting Up: Connecting USB Hard Drive The LaCinema HD Connect can play files located either on net- work sources (computers, network-attached storage, DLNA/UPnP devices, etc.), or it can play files located on attached external USB hard drive.

  • Page 25: Step 1: Connect Hard Drive To Computer

    LaCinema HD Connect Setting Up: Transferring Files User Manual page 25 4.2. STEP 1: Connect Hard Drive to Computer 1. Connect the hard drive’s power cable (if it has one). 2. Connect the hard drive’s USB cable to the drive and to your computer (Fig.

  • Page 26: Step 3: Safely Disconnect Hard Drive From Computer

    (Fig. 34). A message will appear, listing the devices the Eject icon controls (it should say, “Safely remove...”). Click on the LaCie hard disk in this prompt. This message will appear: “Safe to Remove Hardware” (or simi- lar). It is now safe to disconnect the device.

  • Page 27: Step 4: Connect Hard Drive To Lacinema Hd Connect

    LaCinema HD Connect Setting Up: Transferring Files User Manual page 27 4.5. STEP 4: Connect Hard Drive to LaCinema HD Connect Once you loaded multimedia files onto your external hard drive and disconnected it from your computer, you are ready to connect it to the LaCinema HD Connect.

  • Page 28: Playing Multimedia Files

    LaCinema HD Connect Playing Multimedia Files User Manual page 28 5. Playing Multimedia Files This chapter explains how to use the interface and to play files lo- cated either on an attached USB hard drive or network source. To access your files, use the remote control to browse through the different media spaces –...

  • Page 29: Movie Space

    LaCinema HD Connect Playing Multimedia Files User Manual page 29 5.1. Movie Space Navigate to the Movies Space using the Left Right but- tons. Then use the Down buttons to browse within the Movie Space (Fig. 42). The Movie Space will display all of the supported video files that are accessible to the LaCinema HD Connect.

  • Page 30: Movie Space Options

    LaCinema HD Connect Playing Multimedia Files User Manual page 30 5.1.1. Movie Space Options While a movie is playing, you can adjust several playback pa- rameters. Press the Setup button to display or exit the on-screen menu, and use the Left Right buttons to navigate to a...
  • Page 31 LaCinema HD Connect Playing Multimedia Files User Manual page 31 Change play mode: By pressing the Setup button you can adjust the play mode as follows: a. Normal (Fig. b. Repeat one: The currently playing file will repeat continuously (Fig. c.

  • Page 32: Photos Space

    LaCinema HD Connect Playing Multimedia Files User Manual page 32 5.2. Photos Space Navigate to the Photo Space using the Left Right but- tons. Then use the Down buttons to browse within the Photo Space (Fig. 50). The Photo Space will display all of the supported video files that are accessible to the LaCinema HD Connect.

  • Page 33: Photo Space Options

    LaCinema HD Connect Playing Multimedia Files User Manual page 33 5.2.1. Photo Space Options While a photo is being displayed, you can adjust several playback pa rameters. Press the Setup button to display or exit the on- screen menu, and use the Left Right buttons to navigate...

  • Page 34: Music Space

    LaCinema HD Connect Playing Multimedia Files User Manual page 34 5.3. Music Space Navigate to the Music Space using the Left Right but- tons. Then use the Down buttons to browse within the Music Space (Fig. 54). The Music Space will display all of the supported video files that are accessible to the LaCinema HD Connect.
  • Page 35 LaCinema HD Connect Playing Multimedia Files User Manual page 35 Now playing: If a music file is playing, this icon will be present ■ (Fig. 55). Clicking the button will take you to the Now Play- ing window. Click the button to stop music playback.

  • Page 36: Music Space Options

    LaCinema HD Connect Playing Multimedia Files User Manual page 36 5.3.1. Music Space Options During playback, you can adjust several pa rameters (Fig. 57). Press Setup button to display or exit the on-screen menu and configure the following settings. Once you’ve selected the option you want, click the button.
  • Page 37 LaCinema HD Connect Playing Multimedia Files User Manual page 37 Random: Files in the current folder or playlist will play in ran- dom order (Fig. 61). Random repeat all: Files in the current folder or playlist will play in random order and in succession repeatedly (Fig.

  • Page 38: Network Space

    LaCinema HD Connect Playing Multimedia Files User Manual page 38 5.4. Network Space Navigate to the Network Space using the Left Right but- tons. Then use the Down buttons to browse within the Network Space (Fig. 63). From this menu, you can access files located on media servers and computer shared folders located on your home network.

  • Page 39: Playing Files From A Networked Media Server

    LaCinema HD Connect Playing Files From a Networked Media Server User Manual page 39 6. Playing Files From a Networked Media Server You can stream content to your LaCinema HD Connect via the net- work connection from a networked UPnP or DLNA server located on a host computer (Mac or PC) or a network-attached hard disk Television (NAS).

  • Page 40: From Windows Or Mac Computers

    LaCinema HD Connect Playing Files From a Networked Media Server User Manual page 40 6.2. From Windows or Mac Computers Television You can install software on your computer which will enable it to act as a UPnP media server and stream files to the LaCinema HD Con- nect via your Ethernet or wireless network.

  • Page 41: Windows Media Player (Wmp)

    LaCinema HD Connect Playing Files From a Networked Media Server User Manual page 41 6.2.2. Windows Media Player (WMP) Television IMPORTANT INFO: This software is compatible with Windows only. Network Router Install Windows Media Player (WMP) 11 to allow you to stream con- tent to the LaCinema HD Connect via your Ethernet or wireless net- work.

  • Page 42: Shared Folders On Your Computer

    LaCinema HD Connect Playing Files From a Networked Media Server User Manual page 42 6.2.3. Shared folders on your Computer After you modify some settings in your operating system, you can make files located in certain folders on your computer available for playback on your LaCinema HD Connect in Network >...
  • Page 43 LaCinema HD Connect Playing Files From a Networked Media Server User Manual page 43 Windows Vista 1. Locate the folder with the files you want to share. 2. Right-click the folder that you want to share, and then click Share (Fig.
  • Page 44 LaCinema HD Connect Playing Files From a Networked Media Server User Manual page 44 Mac OS X 10.5.x & 10.6.x 1. Open your System Preferences and select Sharing. 2. Click File Sharing in the left-hand column and check the box (Fig.

  • Page 45: Sharing Files Throughout Your Home Network

    LaCinema HD Connect once it has been connected to the TV. Fol- low these steps to manage files using your networked computer: 7.1.1. STEP 1: Verify Physical Connection 7.1.2. STEP 2: LaCie Network Assistant: Install 7.1.3. STEP 3: LaCie Network Assistant: Manage Files...

  • Page 46: Step 1: Verify Physical Connection

    (and external hard drives connected to them) on your network and gives you easy ways to connect to or configure them. Once installed and running, LaCie Network Assistant (LNA) will ap- Fig. 79 pear in your task bar (Windows users) or in the menu bar (Mac us- ers) and automatically search for storage devices on your network.

  • Page 47: Step 3: Lacie Network Assistant: Manage Files

    Assistant icon will appear in the system tray (Fig. 80) and Network Assistant will automatically detect your LaCinema HD Connect. Fig. 80 b. From the system tray, click the LaCie Network Assistant icon then MiniHD > LaCie (Fig. 82) or Connect Manually.
  • Page 48 LaCinema HD Connect Sharing Files Throughout Your Home Network User Manual page 48 IMPORTANT INFO: Make sure that IPConf support is activated in the LaCie Network Assistant preferences (Fig. 83, PC users, and Fig. 84, Mac users). IMPORTANT INFO: If you want to delete files from the external hard drive connected to the LaCinema HD Connect, you must empty the Trash or Recycle Bin after moving the files there.

  • Page 49: Alternative Network Connection Methods

    Alternative Network Connection Methods If your LaCinema HD Connect is connected to your home network, it is possible to access its volume without using the LaCie Network Assistant. Windows Users To access the volume in Windows, look in My Network Places, and select Microsoft Windows Workgroup.

  • Page 50: Play Files On Networked Media Players

    1. Make sure your LaCinema HD Connect is connected to your network (Fig. 88) and has been assigned an IP address (for de- tails, see 7.1.2. STEP 2: LaCie Network Assistant: Install). 2. Activate Media Servers service in the Settings Space (see sec- tion 9.6.3.

  • Page 51: Upnp Usage Example: Xbox

    LaCinema HD Connect Sharing Files Throughout Your Home Network User Manual page 51 7.2.2. UPnP Usage Example: XBOX Here is a typical example using an XBOX: 1. Connect an external hard drive loaded with multimedia files to the LaCinema HD Connect (see 4.

  • Page 52: Formatting External Usb Hard Drives

    LaCinema HD Connect Reformatting the LaCinema HD Connect User Manual page 52 8. Formatting External USB Hard Drives Windows File System Formats Please read the following information on file system formats for Win- dows and Mac operating systems to determine if you need to refor- mat your external hard drive to work with LaCinema HD Connect.

  • Page 53: Formatting: Windows Users

    LaCinema HD Connect Reformatting the LaCinema HD Connect User Manual page 53 8.1. Formatting: Windows Users The process of formatting a drive on a computer running Windows XP, Windows Vista, or Windows 7 consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. These steps will erase anything that is on the disk.
  • Page 54 LaCinema HD Connect Reformatting the LaCinema HD Connect User Manual page 54 8. Click Next. 9. Click Next. 10. Click Next. 11. Click Next. 12. On the Format Partition window, select Quick Format. Click Next. 13. Click Finish to begin the formatting process. 14.

  • Page 55: Formatting: Mac Users

    3. In the Utilities folder, double-click Disk Utility. 4. The Disk Utility window will open. Select the volume labeled LaCie Hard Disk from the list of available hard disks on the left side of the window. 5. Select the Partition tab.

  • Page 56: Settings Menu

    9.1. Settings: Audio/Video 9.1.1. Video Output The LaCinema Mini HD Connect automatically detects which type of video output connection you have made (HDMI or Composite). If the HDMI cable is connected, the composite setting will not be selectable.

  • Page 57: Display Resolution

    LaCinema HD Connect Settings Menu User Manual page 57 9.1.2. Display Resolution Choose a display resolution to match your television (default is Auto). 9.1.3. Aspect Ratio Depending on your television’s setup, choose either (Fig. 99) (note that Widescreen is the default setting): ■...

  • Page 58: Ntsc/Pal

    LaCinema HD Connect Settings Menu User Manual page 58 9.1.5. NTSC/PAL Depending on your television’s configuration, choose either PAL or NTSC (Fig. 101) (note that is the default setting). Alternatively, you can change this setting by pressing and holding the Setup button until the standard changes.

  • Page 59: Subtitle Font Size

    LaCinema HD Connect Settings Menu User Manual page 59 9.2.2. Subtitle Font Size Choose from a range of 24pt to 40pt (Fig. 104): Fig. 104...

  • Page 60: Settings: Music

    LaCinema HD Connect Settings Menu User Manual page 60 9.3. Settings: Music 9.3.1. Music Sequence Choose from the following (Fig. 105): Repeat one: The currently playing file will repeat continuously. ■ Repeat all: All files in the current folder will play in succession ■...

  • Page 61: Settings: Photo

    LaCinema HD Connect Settings Menu User Manual page 61 9.4. Settings: Photo 9.4.1. Slideshow This parameter allows you to change the way pictures are played back (default is Normal) (Fig. 108): ■ Normal ■ Shuffle ■ Repeat All ■ Repeat All and Shuffle 9.4.2.

  • Page 62: Transition Effect

    LaCinema HD Connect Settings Menu User Manual page 62 9.4.3. Transition Effect This parameter allows you to modify the transition effects between photos (default is Normal) (Fig. 110): ■ Normal ■ Fade ■ Random 9.4.4. Interval Time This settings allows you to set the amount of time a photo is dis- played (default is Seconds) (Fig.

  • Page 63: Settings: System

    LaCinema HD Connect Settings Menu User Manual page 63 9.5. Settings: System 9.5.1. Language Choose your language. 9.5.2. Content Aggregation This setting activates or deactivates the file database, which allows you to browse files within each media type according to certain pa- rameters (file type, date, recent, etc.).

  • Page 64: Additional Encoding Support

    LaCinema HD Connect Settings Menu User Manual page 64 9.5.5. Additional Encoding Support Change this setting if you encounter incorrect text characters in file names in the drive operating system (default is Western Europe) (Fig. 115). 9.5.6. System Reset This feature allows you to reset the product to its factory defaults, erasing all files and reverting all settings (Fig.

  • Page 65: About

    Update using USB Key If the drive does not have internet access, you can download an update file from the LaCie website, copy it to a USB flash drive, and connect the drive to the front port of the LaCinema HD Connect.

  • Page 66: Settings: Network

    LaCinema HD Connect Settings Menu User Manual page 66 9.6. Settings: Network 9.6.1. Network Setup: Wired / Wireless This page will display your LaCinema HD Connect’s network values, such as IP address (Fig. 121). To modify these values, click the Configure button.

  • Page 67: Device Name

    LaCinema HD Connect Settings Menu User Manual page 67 9.6.2. Device Name This page allows you to change the device name of your LaCinema HD Connect. This is the name that will appear on your network. (Fig. 123). Use the arrow keys and the button to use the on- screen keyboard to type a new name.

  • Page 68: Auto Login

    LaCinema HD Connect Settings Menu User Manual page 68 9.6.5. Auto Login This feature allows your LaCinema HD Connect to connect auto- matically to your wireless network (default is ON) (Fig. 126). If auto login is turned off, you will need to type your network password each time your drive is turned on.

  • Page 69: Troubleshooting

    LaCinema HD Connect still does not work properly, please check the FAQs that are regularly published on our website – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the downloads page, where the most recent software updates will be available.

  • Page 70: Troubleshooting The Television/Stereo Connection

    For a detailed explanation, please see section 9.5.8. Update Device or go and how do you install it? to www.lacie.com. There is no picture Are all of the cables connected Ensure that all of the cables are connected correctly. See section 3.

  • Page 71: Usb Hard Drive Connection

    LaCinema HD Connect Troubleshooting User Manual page 71 10.2. USB Hard Drive Connection Problem Question Answer I’m not sure if my Using the remote control, navigate to one of these spaces: Music, Photo, or Movie, and see if USB1 is listed. If it external USB hard is, your hard drive is recognized.

  • Page 72: Contacting Customer Support

    If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have...

  • Page 73: Lacie Technical Support Contacts

    LaCinema HD Connect Contacting Customer Support User Manual page 73 11.1. LaCie Technical Support Contacts LaCie Asia LaCie Australia http://www.lacie.com/cn/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Brazil http://www.lacie.com/us/contact/ http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Canada LaCie Denmark http://www.lacie.com/dk/contact/ http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/cafr/contact/ (French) LaCie Finland LaCie France http://www.lacie.com/fi/contact/...

  • Page 74: Warranty Information

    LaCie, may provide their own warranties nal box and shipped with postage prepaid. to the end user purchaser, but LaCie, in so far as permitted by law, provides their products “as is”. Software distributed by LaCie with or...

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