Dell PowerEdge C6145 Hardware Owner's Manual
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Dell PowerEdge C6145 Hardware Owner's Manual

Dell PowerEdge C6145 Hardware Owner's Manual

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Dell PowerEdge C6145
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Regulatory Model B05S

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Summary of Contents for Dell PowerEdge C6145

  • Page 1 Dell PowerEdge C6145 Systems Hardware Owner’s Manual Regulatory Model B05S...
  • Page 2 © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell ® Inc. AMD is a registered trademark of Advanced Micro Devices, Inc.

  • Page 3: Table Of Contents

    Contents About Your System ..............10 Accessing System Features During Startup ........... 10 Front-Panel Features and Indicators ............... 11 Hard-Drive Indicator Patterns ................14 Back Panel Features and Indicators ..............15 NIC Indicator Codes .................... 18 Power and System Board Indicator Codes ............. 20 Power Supply Indicator Codes .................
  • Page 4 Processor ..................... 30 System Memory ................... 31 Advanced Menu ....................32 CPU Configuration ..................34 Power Management Maximum Performance ........36 Power Management OS Control ............... 37 Power Management Advanced Platform Management Link ....38 Memory Configuration................39 IDE Configuration ..................40 USB Configuration ..................
  • Page 5 Command Line Interface for Setup Options ............ 68 Installing System Components ..........78 Safety Instructions ....................78 Recommended Tools ................... 78 Inside the System ....................79 Hard Drives ......................80 Removing a Hard-Drive Blank ..............80 Installing a Hard-Drive Blank ..............80 Removing a Hard-Drive Carrier ..............
  • Page 6 Installing the Heat Sink ................91 Processors ......................92 Removing a Processor ................92 Installing a Processor................. 94 Expansion-Card Assembly and Expansion Card ........... 95 Removing the Expansion Card ..............95 Installing the Expansion Card ..............97 Expansion-Card Connector ................99 Removing the Expansion-Card Connector ..........
  • Page 7 Installing a System Board ................ 116 Opening and Closing the System ..............117 Opening the System .................. 117 Closing the System ..................118 Cooling Fans......................118 Removing a Cooling Fan ................118 Installing a Cooling Fan ................120 Power Distribution Boards ................121 Removing a Power Distribution Board ..........
  • Page 8 Removing the Sensor Board for 3.5” Hard Drive System ....143 Installing the Sensor Board for 3.5” Hard Drive System ....145 Removing the Sensor Board for 2.5” Hard Drive System ....146 Installing the Sensor Board for 2.5” Hard Drive System ....148 Troubleshooting Your System ..........
  • Page 9 Switch and Jumper Settings ................176 System Configuration Switch Settings ..........176 3.5" Backplane Jumper Settings ............. 177 2.5" Backplane Expander Card Jumper Settings ......... 177 Getting Help ................179 Contacting Dell ....................179 Index .................... 180 Contents | 9...

  • Page 10: About Your System

    About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description <F2> Enters the System Setup program. See “Start Menu” on page 26. <F11> Enters the BIOS Boot Manager. See “System Setup Options at Boot”...

  • Page 11: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front Panel−3.5” x8 Hard Drives With Two Motherboards Figure 1-2. Front Panel−3.5” x12 Hard Drives With Two Motherboards About Your System | 11...
  • Page 12 Figure 1-3. Front Panel−2.5” x18 Hard Drives With Two Motherboards Figure 1-4. Front Panel−2.5” x24 Hard Drives With Two Motherboards Figure 1-5. Front Panel−2.5” x24 Hard Drives With One Motherboard About Your System...
  • Page 13 Item Indicator, Button Icon Description Or Connector Power-on indicator/ The power-on indicator lights power button when the system power is on. (motherboards 1,2) The power button controls the DC power supply output to the system. NOTE: When powering on the system, the video monitor can take from several seconds to over 2 minutes to display an image,...

  • Page 14: Hard-Drive Indicator Patterns

    Hard-Drive Indicator Patterns Figure 1-6. Hard-Drive Indicators hard-drive activity indicator hard-drive status indicator (green and (green) amber) Table 1-1. Hard-Drive Status Indicators−For 3.5" Hard-Drive Backplane With CPLD Hard Activity LED Status LED Drive Function Green Green Amber Type Slot Empty Drive On- Blinking line/Access...

  • Page 15: Back Panel Features And Indicators

    Table 1-2. Hard-Drive Status Indicators−For 2.5" Hard-Drive Backplane With Expander Activity LED Status LED Hard Drive Function Type Green Green Amber Slot Empty Drive On- Blinking line/Access when active Drive Failed Off/ On 125 ms Blinking Off 125 ms when active Drive Blinking On 400 ms...
  • Page 16 Figure 1-8. Back Panel−One Motherboard Item Indicator, Button Icon Description Or Connector Power supply 2 1100 W/1400 W Power supply 1 1100 W/1400 W NIC connector 1 Embedded 10/100/1000 NIC connectors. NIC connector 2 Embedded 10/100/1000 NIC connectors. Serial port Connects a serial device to the system.
  • Page 17 Item Indicator, Button Icon Description Or Connector USB port 0 Connects USB devices to the system. The ports are USB 2.0-compliant. USB port 1 Connects USB devices to the system. The ports are USB 2.0-compliant. Power On/Off The power button controls the DC power button supply output to the system.

  • Page 18: Nic Indicator Codes

    NIC Indicator Codes Figure 1-9. NIC Indicators speed indicator link/activity indicator NIC Status Indicator (Speed) Condition Solid green Linking at 100 Mbps speed Blinking green Port identification with 10 or 100 Mbps speed Solid amber Linking at 1 Gbps speed Blinking amber Port identification with 1 Gbps speed Linking at 10 Mbps speed when the...
  • Page 19 Figure 1-10. NIC Indicators (BMC Management Port) speed indicator link/activity indicator NIC Status Indicator (Speed) Condition Green Linking at 100 Mbps speed Linking at 10 Mbps speed when the link/activity LED is solid green; no link when the link/activity LED is off NIC Status Indicator (Link/Activity) Condition Green...

  • Page 20: Power And System Board Indicator Codes

    Power and System Board Indicator Codes The LEDs on the system front panel and back panel display status codes during system startup. For location of the LEDs on the front panel, see Figure 1-1 for 3.5 hard drive and Figure 1-4 for 2.5 hard drive systems.

  • Page 21: Power Supply Indicator Codes

    Power Supply Indicator Codes Figure 1-11. Power Supply Status Indicator power supply AC power LED AC Power LED Condition Solid green Power supply is on (AC OK/DC OK) or in standby mode (100 VAC-240 VAC for 1100 W, 200 VAC-240 VAC for 1400 W) Solid yellow Power supply is at fault condition (UVP/OVP/OCP/SCP/OTP/Fan Fault)

  • Page 22: Bmc Heart Beat Led

    BMC Heart Beat LED The system board provides BMC heart beat LED (CR2) for BMC debugs. When BMC firmware is ready, the BMC heart beat LED blinks. Figure 1-12. BMC Heart Beat LED BMC heart beat LED system board About Your System...

  • Page 23: Post Error Code

    Post Error Code Collecting System Event Log (SEL) for Investigation Whenever possible, the BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized.

  • Page 24: Post Error Code Event

    Error Code Error Message Response 4168h Memory Ignore Pause 4169h Memory Disable Pause 5120h CMOS cleared by jumper Pause 5122h Password cleared by jumper Pause Post Error Code Event The BIOS logs the event to the BMC if POST error is detected. Here is an example of event with POST error code 4168h for “Memory Ignore”.

  • Page 25: Other Information You May Need

    NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents. About Your System | 25...

  • Page 26: Using The System Setup Program

    Using the System Setup Program Start Menu The system employs the latest AMI CMOS BIOS, which is stored in Flash memory. The Flash memory supports the Plug and Play specification, and contains a System Setup program, the Power On Self Test (POST) routine, and the PCI auto-configuration utility.

  • Page 27: Console Redirection

    Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server, which has not successfully booted the OS. The centerpiece of the console redirection is the BIOS Console. The BIOS Console is a Flash ROM-resident utility that redirects input and output over a serial or modem connection.
  • Page 28 b) Make sure BMC NIC under the IPMI configuration. If users select dedicated NIC, make sure the LAN cable has been plugged in the dedicated port.  If users have the DHCP server, select BMC IP address source to DHCP . ...

  • Page 29: Main Menu

    Main Menu The main menu displays information about your system boards and BIOS. Main Screen Using the System Setup Program | 29...

  • Page 30: Bios Firmware

    NOTE: The information about BMC/FCB/Asset Tag/Service Tag/ePPID shown in the main menu is different in each server. NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable.

  • Page 31: System Memory

    Count Displays the physical processor count. System Memory Option Description Size Displays the total system memory size installed on the system board. System Date Displays the current date. System Time Displays the current time. Using the System Setup Program | 31...

  • Page 32: Advanced Menu

    Advanced Menu This option displays a table of items that defines advanced information about your system. CAUTION: Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values. If making settings to items on these pages causes your system to malfunction or prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally.
  • Page 33 Option Description CPU Configuration Configure CPU. Memory Configuration Configure memory. IDE Configuration Configure the IDE device(s). USB Configuration Configure the USB support. PCI Configuration Configure PCI. Hyper Transport Configure Hyper Transport. Power cycle is Configuration recommended after change setting. Using the System Setup Program | 33...

  • Page 34: Cpu Configuration

    CPU Configuration Scroll to this item and press Enter to view the following screen: Option Description Module Version Displays the current processor module version. Node Count Displays the node count. Core Count Displays the processor core count. Revision Displays the processor version. Cache L1 Displays the size of CPU L1.
  • Page 35 Option Description Cache L2 Displays the size of CPU L2. Cache L3 Displays the size of CPU L3. Speed Displays the frequency of CPU. Able to Change Freq. Displays the capability of frequency change. uCode Patch Level Displays the ucode patch level. Power Management This field sets the system Power Management to Maximum Performance mode, OS Control mode, or...

  • Page 36: Power Management Maximum Performance

    Power Management Maximum Performance Scroll to this item and press Enter to view the following screen: Option Description Power Management Sets Power mode. Select Maximum Performance or (Maximum Performance APML, PowerNow function will be disabled. Select OS default) Control, PowerNow function will be enabled. Under OS Control mode, CPU Power Capping appears.

  • Page 37: Power Management Os Control

    Power Management OS Control Scroll to this item and press Enter to view the following screen: Option Description OS Control Select Power Management to OS control mode. CPU Power Capping Sets CPU Power Capping. This option decides the (P-state 0 default) highest performance P-state in OS.

  • Page 38: Power Management Advanced Platform Management Link

    Power Management Advanced Platform Management Link Scroll to this item and press Enter to view the following screen: Option Description APML Select Power Management to AMD Advanced Platform Management Link mode. PSU Power Capping The setting controls PSU power with the power wattage limit ranging from 450 to 2800 W.

  • Page 39: Memory Configuration

    Memory Configuration Scroll to this item and press Enter to view the following screen: Option Description CS Sparing Enable Reserve a spare memory rank in each channel. This item will become grey if the memory population (Disabled default) cannot support memory sparing. Using the System Setup Program | 39...

  • Page 40: Ide Configuration

    IDE Configuration Scroll to this item and press Enter to view the following screen: Option Description OnChip SATA Channel Select this item to enable or disable Onboard SATA (Enabled default) controller. OnChip SATA Type Native IDE: Native mode. (Native IDE default) AMD_AHCI: AHCI option...
  • Page 41 Option Description (Disabled default) protection. This will be effective only if device is accessed through BIOS. IDE Detect Time Out(Sec) Select the time out value for detecting ATA/ATAPI (35 Sec. default) device(s). Power Saving Features Disables/Enables power saving features in SB. As (Disabled default) general rule, this feature should be disabled for desktop and enabled for mobile.
  • Page 42 AHCI Port0 Scroll to this item and press Enter to view the following screen: Option Description SATA Port0 Select SATA Port0 to Auto. (Auto default) S.M.A.R.T S.M.A.R.T stands for Self-Monitoring Analysis and Reporting Technology. Using the System Setup Program...

  • Page 43: Usb Configuration

    USB Configuration Scroll to this item and press Enter to view the following screen: Option Description Module Version Displays the module version. USB Devices Enabled Displays USB devices currently detected. Legacy USB Support Select this item to enable or disable legacy USB support. (Enabled default) USB 2.0 Controller Mode Configure the USB 2.0 controller in HiSpeed (480 Mbps)

  • Page 44: Pci Configuration

    Option Description BIOS EHCI Hand-Off This is a workaround for operating systems without EHCI (Enabled default) hand-off support. The EHCI ownership change should claim by EHCI driver. Legacy USB1.1 Select these items to enable or disable the USB 1.1 HC. Support (Enabled default) PCI Configuration...
  • Page 45 Option Description (Enabled default) ROM” is shown in SETUP screen when PXE or iSCSI is set. NIC2 Option ROM Sets OnBoard 82576EB and disables/enables Option (Enabled default) ROM. The “NIC2 Option ROM” is shown in SETUP screen when PXE is set. Sets onboard VGA chip.
  • Page 46 PCIE Slot/Onboard LAN/Mezzing Slot ASPM Scroll to one of these three items and press Enter to view the following screen: Option Description Link ASPM For ATI GFX Card: (Disabled default) M2x – use ASPM L1 only M5x - use both ASPM L0 Using the System Setup Program...
  • Page 47 NB-SB Port Features Scroll to this item and press Enter to view the following screen: Option Description Link ASPM Sets this item to L1 or to disable. (L1 default) Using the System Setup Program | 47...

  • Page 48: Hyper Transport Configuration

    Hyper Transport Configuration Using the System Setup Program...

  • Page 49: Boot Menu

    Boot Menu This page enables you to set POST boot parameters. Scroll to this item and press Enter to view the following screen: Using the System Setup Program | 49...

  • Page 50: Boot Settings Configuration

    Boot Settings Configuration Select this item and press Enter to view the following submenu items: Option Description Quick Boot Allow BIOS to skip certain tests while booting, which will decrease the time needed to boot the system. (Enabled default) Quiet Boot Disabled: displays normal POST messages.

  • Page 51: Boot Device Priority

    Option Description (Disabled default) Force PXE Boot only Forces the system to boot by PXE only. (Disabled default) Force USB First Forces the system to boot from USB first. (Disabled default) NOTE: The following list shows the priority of the boot options: •...

  • Page 52: Hard Disk Drives

    Hard Disk Drives Scroll to this item and press Enter to view the following screen: Using the System Setup Program...

  • Page 53: Removable Drives

    Removable Drives Scroll to this item and press Enter to view the following screen: Using the System Setup Program | 53...

  • Page 54: Cd/Dvd Drives

    CD/DVD Drives Scroll to this item and press Enter to view the following screen: Using the System Setup Program...

  • Page 55: Usb Drives

    USB Drives Scroll to this item and press Enter to view the following screen: Using the System Setup Program | 55...

  • Page 56: Network Drives

    Network Drives Scroll to this item and press Enter to view the following screen: Using the System Setup Program...

  • Page 57: Security Menu

    Security Menu This page enables you to set the security parameters. Scroll to this item and press Enter to view the following screen: Using the System Setup Program | 57...
  • Page 58 Option Description Supervisor Password Displays whether the supervisor password is installed or not. User Password Displays whether the user password is installed or not. Change Supervisor Installs or changes the password. Password User Access Level Sets the access level for users. (Full Access default) Change User Password Installs or changes the password.

  • Page 59: Server Menu

    Server Menu This page enables you to configure Server parameters. Scroll to this item and press Enter to view the following screen: Option Description WHEA Support Enables or disables Windows Hardware Error Architecture. (Disabled default) Restore on AC Power Loss System action to take on AC power loss recovery.

  • Page 60: System Management

    The “Delay Time” is shown in SETUP screen when in AC Power Recovery Delay is User define. Delay Time will change to 0 after reboot if set to less than View BMC System Event Log View all events in the BMC Event Log. It will take a maximum of 15 seconds to read all BMC SEL records.

  • Page 61: Remote Access Configuration

    Remote Access Configuration Scroll to this item and press Enter to view the following screen: Option Description Remote Access Select remote access type. (Disabled default) Serial Port Number Select serial port for console redirection. Make sure the selected port is enabled. (COM1 default) When “Serial Port Number”...
  • Page 62 Option Description Hyper Terminal on remote side will be discontinued when <Ctrl>+<S> key is pressed. But onboard NIC PXE Option ROM Configuration is also set when <Ctrl>+<S> key is pressed. Suggest user change the “Setup Key Stroke” to <Ctrl>+<B> in PXE OPROM Configuration.

  • Page 63: Ipmi Configuration

    IPMI Configuration Scroll to this item and press Enter to view the following screen: Option Description Set BMC NIC Sets the type of BMC NIC from BIOS. BMC will reset. (Shared default) BMC IP address source Sets BMC IP address source from BIOS. (DHCP default) Using the System Setup Program | 63...
  • Page 64 IP Address Configuration Select IP Address item in the IPMI Configuration screen to view the following submenu: Option Description IP Address Enter address decimal form XXX.XXX.XXX.XXX (XXX less than 256 and in decimal only). Using the System Setup Program...
  • Page 65 Subnet Mask Configuration Select Subnet Mask item in the IPMI Configuration screen to view the following submenu: Option Description Subnet Mask Enter Subnet Mask in decimal in the form of XXX.XXX.XXX.XXX (XXX less than 256 and in decimal only). Using the System Setup Program | 65...
  • Page 66 Default Gateway IP Configuration: Select Default Gateway IP item in the IPMI Configuration screen to view the following submenu: Option Description Default Gateway IP Enter Default Gateway IP in decimal in the form of XXX.XXX.XXX.XXX (XXX less than 256 and in decimal only).

  • Page 67: Exit Menu

    Exit Menu Scroll to this item and press Enter to view the following screen: Option Description Save Changes and Exit Exit system setup after saving the changes. F10 key can be used for this operation. Discard Changes and Exit Exit system setup without saving any changes. ESC key can be used for this operation.

  • Page 68: Command Line Interface For Setup Options

    Command Line Interface for Setup Options The options of SETUP menu allow users to control by system configuration utility (syscfg). The utility is included in Dell OpenManage Deployment Toolkit (DTK). Users can use the utility as following: • To change the SETUP option by D4 token: ./syscfg –t=D4_token_id...
  • Page 69 Token Setup Option Description 009C Legacy USB Support Disable USB emulation After an AC power loss, when AC power 00A1 Restore on AC power Loss is restored, the system will stay off. After an AC power loss, when AC power 00A2 Restore on AC power Loss is restored, the system will return to the...
  • Page 70 Token Setup Option Description 0222 Power Management Enable APML control. 0224 Onboard VGA device Enable onboard VGA chip. Disable onboard VGA chip, the BMC 0225 Onboard VGA device remote KVM function can not work. 0231 CPU DownCore Mode Enable CPU four cores only. 0232 CPU DownCore Mode Enable CPU two cores only.
  • Page 71 Token Setup Option Description BIOS console redirection, 401C Redirection After BIOS POST enabled, continues to operate after the OS boot hand-off. BIOS console redirection, enabled, operates during the BIOS boot 401D Redirection After BIOS POST only and is disabled prior to OS boot hand-off.
  • Page 72 Token Setup Option Description 481B NIC Function Support Onboard NIC support PXE ROM. 481C NIC Function Support Onboard NIC support iSCSI ROM. 481D Flow Control Set serial port flow control to none. 481E Flow Control Set serial port flow control to hardware. 481F Flow Control Set serial port flow control to software.
  • Page 73 Token Setup Option Description 4859 Secure Virtual Machine Mode Disable Secure Virtual Machine Mode. 485E USB 2.0 Controller Mode Set USB controller mode to Full speed. 485F USB 2.0 Controller Mode Set USB controller mode to High speed. 4860 BIOS EHCI Hand-Off Enable USB EHCI Hand-Off.
  • Page 74 Token Setup Option Description Non-Coherent HT Link Set Non-Coherent HT Link Speed to 48A2 Speed HT1 1200Mhz. Non-Coherent HT Link Set Non-Coherent HT Link Speed to 48A4 Speed HT3 2000Mhz. Non-Coherent HT Link Set Non-Coherent HT Link Speed to 48A5 Speed HT3 2600Mhz.
  • Page 75 Table 2-2. The IPMI Command Table IPMI Command Setup Option Description ipmitool raw 0x34 0xB1 SET POWER The setting controls PSU Power, its <Byte1:4> MANAGEMENT range limited in 450˜2000 W. The Byte 1 - Power BEHAVIOR value is sent to BMC by IPMI Management Enable(01h command and BMC will control enable)
  • Page 76 IPMI Command Setup Option Description Return: ID On Delay the setting range of delay time is ipmitool raw 0x30 3 ID 0˜255 Sec. 0x11 0x4 0 0 0 1 <LSB timer> <HSB timer> ipmitool raw 0x30 1 Maximum Power Configures time for power on delay, Return: ID On Delay the setting range of delay time is...
  • Page 77 Table 2-3. The Power Management Settings Power Optimized Performance Settings Settings Setup Menu Option Option Token Token L3 Power Enabled 4878 Disabled 4877 Configuration Control DRAM Enabled 48BA Disabled 48B9 Prefetcher Hardware Enabled 0174 Disabled 0173 Prefetcher Software Enabled 48BE Disabled 48BD Prefetcher...

  • Page 78: Installing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 79: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 80: Hard Drives

    Hard Drives The installation and removal procedures for the 3.5" hard drive and the 2.5 " hard drive are similar. Following is an example showing the replacement procedure of a 3.5" hard drive. Removing a Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed.

  • Page 81: Removing A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 82: Installing A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 83: Installing A Hard Drive Into A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 84: Power Supplies

    Power Supplies NOTE: The following table lists the maximum supported configuration where power supply redundancy is guaranteed. NOTE: Configurations higher than indicated in the table may change the power supply mode to non-redundant. In non-redundant mode if the power requirement exceeds the installed system power capacity, the BIOS will throttle the CPUs.

  • Page 85: Removing A Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 86: Installing A Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 87: System-Board Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Installing A System-Board Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 89: Installing The Air Duct

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 90: Heat Sinks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 91: Installing The Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 92: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 93 Remove the system-board assembly. See "Removing a System-Board Assembly" on page 87. Remove the heat sink, see "Removing the Heat Sink" on page 90. CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. Position your thumb firmly over the processor socket-release lever and release the lever from the locked position.

  • Page 94: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 95: Expansion-Card Assembly And Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 96 Lift the expansion-card assembly out of the system-board assembly. See Figure 3-10. Figure 3-10. Removing the Expansion-Card Assembly screw (3) expansion-card assembly system-board assembly Remove the screw that secures the expansion card to the expansion- card cage. Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector.

  • Page 97: Installing The Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 98 Remove the system-board assembly. See "Removing a System-Board Assembly" on page 87. Remove the three screws that secure the expansion-card assembly. See Figure 3-10. Lift the expansion-card assembly away from the system-board assembly. See Figure 3-10. Grasp the filler bracket by its edges, and carefully remove it from the expansion-card connector.

  • Page 99: Expansion-Card Connector

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 100: Installing The Expansion-Card Connector

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 101: Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 102: Installing The Sas Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 103: Removing The 10Gbe Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 104 Figure 3-15. Removing and Installing the 10GbE Mezzanine Card screw (3) 10GbE mezzanine-card assembly mezzanine-card bridge board system-board assembly Remove the three screws that secure the 10GbE mezzanine card to the bracket. See Figure 3-16. Remove the 10GbE mezzanine card from the bracket. See Figure 3-16. Figure 3-16.

  • Page 105: Installing The 10Gbe Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 106: Mezzanine-Card Bridge Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 107: Installing The Mezzanine-Card Bridge Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 108 Figure 3-18. Memory Slot Locations DIMM A1_CHA DIMM A2_CHA DIMM A3_CHB DIMM A4_CHB DIMM A5_CHC DIMM A6_CHC DIMM A7_CHD DIMM A8_CHD DIMM C1_CHA DIMM C2_CHA DIMM C3_CHB DIMM C4_CHB DIMM C5_CHC DIMM C6_CHC DIMM C7_CHD DIMM C8_CHD DIMM D8_CHD DIMM D7_CHD DIMM D6_CHC DIMM D5_CHC DIMM D4_CHB...
  • Page 109 Table 3-3. Memory Module Configurations and Limitation (Memory Unit=GB) Installing System Components | 109...

  • Page 110: Removing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 111: Installing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 112 Figure 3-19. Installing and Removing a DIMM memory module memory module socket memory module socket ejector (2) Press down on the memory module with your thumbs to lock the memory module into the socket. See Figure 3-19. When the memory module is properly seated in the socket, the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed.

  • Page 113: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 114 Figure 3-20. Replacing the System Battery system battery positive side of battery connector retention clip negative side of battery connector Replace the system-board assembly. See “Installing a System-Board Assembly” on page 88. Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.

  • Page 115: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 116: Installing A System Board

    Figure 3-21. Removing and Installing the System Board screw (8) system board system-board assembly Installing a System Board Unpack the new system board. Holding the system board by the edges, slide the system board into the system-board assembly. See Figure 3-21. Replace the eight screws to secure the system board to the system- board assembly.

  • Page 117: Opening And Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 118: Closing The System

    Figure 3-22. Opening and Closing the System traction pad system cover cover release latch lock securing screw Closing the System Place the cover on the chassis and slide it to the front of the chassis until it snaps into place. See Figure 3-22. Secure the cover with the securing screw.
  • Page 119 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 120: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Power Distribution Boards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 122: Installing A Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 123: Fan Controller Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 124 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. Open the system. See "Opening the System" on page 117. Remove the power distribution boards. See "Removing a Power Distribution Board" on page 121. Disconnect all the cables from the fan controller board.

  • Page 125: Installing The Fan Controller Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 126 Open the system. See "Opening the System" on page 117. Remove the system-board assemblies. See "Removing a System-Board Assembly" on page 87. Remove the cooling fans. See "Removing a Cooling Fan" on page 118. Remove the screws that secure the cooling-fan brackets to the chassis. See Figure 3-26.
  • Page 127 Figure 3-27. Removing and Installing the Upper Middle Plane upper middle plane screw (6) stand-off on middle plane holder (2) 10 Remove the screws that secure the mid-plane holder support to the chassis. See Figure 3-28. 11 Lift the mid-plane holder support out of the chassis. See Figure 3-28. Figure 3-28.
  • Page 128 12 Remove the screws that secure the mid-plane holder to the chassis. Figure 3-29. 13 Lift the mid-plane holder out of the chassis. See Figure 3-29. Figure 3-29. Removing and Installing the Mid-plane Holder screw (6) mid-plane holder 14 Remove the screws that secure the lower middle plane to the chassis. Figure 3-30.

  • Page 129: Installing The Middle Planes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 130 Place the upper middle plane holder into the chassis. See Figure 3-29. Replace the screws that secure the middle plane holder to the chassis. See Figure 3-29. Place the middle plane holder support into the chassis. See Figure 3-28. Replace the screws that secure the middle plane holder support to the chassis.

  • Page 131: Backplanes

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 132 Figure 3-31. Removing and Installing the 3.5" Hard-Drive Cage (1) 3.5" hard-drive cage screw (10) Remove the screws that secure the front-panel assemblies to the chassis. See Figure 3-32. Disconnect all the cables from the backplane. See Figure 5-3 for 3.5 "...
  • Page 133 Figure 3-32. Removing and Installing the 3.5" Hard-Drive Cage (2) 3.5" hard-drive cage front-panel assembly (2) Remove the screws that secure the backplane to the hard-drive cage. 10 Remove the backplane from the hard-drive cage. See Figure 3-33. Figure 3-33. Removing and Installing the Backplane From the Hard-Drive Cage hard-drive cage backplane screw (10)

  • Page 134: Installing The 3.5" Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 135: Expander Card (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 136 Figure 3-34. Removing and Installing the 2.5" Hard-Drive Cage (1) 2.5" hard-drive cage screw (10) Remove the screws that secure the front-panel assemblies to the chassis. See Figure 3-34. Disconnect all the cables from the backplane. See Figure 5-5 for 2.5 "...
  • Page 137 Disconnect front panel cables from the fan controller board. See Figure 5-11. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.
  • Page 138 Figure 3-36. Removing and Installing the Backplane with the Expander Card 2.5" hard-drive cage 2.5" hard-drive backplane screw (11) expander card 12 Remove the expander card from the 2.5 hard-drive backplane. See " Figure 3-37. Figure 3-37. Removing and Installing the Expander Card From the Backplane 2.5"...

  • Page 139: Installing The Expander Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 140: Front Panels

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 141 Remove the screws that secure the front-panel assembly to the hard- drive cage. See Figure 3-38. 10 Remove the front-panel assembly from the hard-drive cage. See Figure 3-38. Figure 3-38. Removing and Installing a Front-Panel Assembly front-panel assembly screw (2) 11 Push aside the retention hooks on the front-panel assembly.

  • Page 142: Installing The Front Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 143: Sensor Boards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 144 Disconnect all the cables from the backplane. See Figure 5-3 for 3.5 " hard drives. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.

  • Page 145: Installing The Sensor Board For 3.5" Hard Drive System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 146: Removing The Sensor Board For 2.5" Hard Drive System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 147 Figure 3-41. Removing and Installing the Sensor-Board Assembly sensor-board assembly screw (2) 10 Remove the screw that secures the sensor board to the sensor-board holder. See Figure 3-42. 11 Remove the sensor board from sensor-board holder. See Figure 3-42. Figure 3-42. Removing and Installing the Sensor Board screw sensor board Installing System Components | 147...

  • Page 148: Installing The Sensor Board For 2.5" Hard Drive System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 149: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 150: Troubleshooting System Startup Failure

    Troubleshooting System Startup Failure If your system halts during startup, especially after installing an operating system or reconfiguring your system’s hardware, check for invalid memory configurations. These could cause the system to halt at startup without any video output. See "System Memory" on page 103. For all other startup issues, note any system messages that appear onscreen, see "Using the System Setup Program”...

  • Page 151: Troubleshooting A Serial I/O Device

    If the problem is resolved, restart the system, enter the System Setup program, and check if the nonfunctioning USB ports are enabled. Replace the keyboard/mouse with another working keyboard/mouse. If the problem is resolved, replace the faulty keyboard/mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system.

  • Page 152: Troubleshooting A Nic

    Turn on the system and the serial device. If the problem is resolved, replace the serial device. If the problem persists, see "Getting Help" on page 179. Troubleshooting a NIC Restart the system and check for any system messages pertaining to the NIC controller.

  • Page 153: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 154: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 155: Troubleshooting Power Supplies

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 156: Troubleshooting System Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 157: Troubleshooting System Memory

    Restart the system. If the problem is resolved, close the system. See "Closing the System" on page 118. If the replacement fan does not operate, see "Getting Help" on page 179. Troubleshooting System Memory If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source.
  • Page 158 Install the system-board assembly. See "Installing a System-Board Assembly" on page 88. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 10 Enter the System Setup program and check the system memory settings. See "System Memory" on page 31. If the problem is not resolved, proceed with the next step.

  • Page 159: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 160: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 161: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 162: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 163: Irq Assignment Conflicts

    12 Repeat step 9 and step 10. If the problem persists, repeat step 11 and 12 with other removed processors (if present) one by one. 13 If the problem stops by one of the tested processors, the processor(s) tested before is (are) faulty. See "Getting Help" on page 179. 14 If you have tested all the processors and the problem persists, the system board is faulty.

  • Page 164: Jumpers And Connectors

    Jumpers and Connectors System Board Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. Figure 5-1. System Board Connectors PCI-E x16 slot 3 PCI-E x16 slot 1 PCI-E x16 slot 2...
  • Page 165 Hard Drive to backplane SATAII Hard Drive to backplane SATAII connector 5 connector 4 Hard Drive to backplane SATAII Hard Drive to backplane SATAII connector 3 connector 2 Hard Drive to backplane SATAII Hard Drive to backplane SATAII connector 1 connector 0 SGPIO connector 2 SGPIO connector 1...

  • Page 166: Backplane Connectors

    Backplane Connectors 3.5" Hard-Drive Backplane With CPLD Figure 5-2. Front View of the Backplane 3.5” backplane SATAII and SAS connectors 1-4 (from left to right) for system board 1 SATAII and SAS connectors 6-5 SATAII and SAS connectors 1-4 (from (from left to right) for system board 2 left to right) for system board 2 SATAII and SAS connectors 5-6 (from...

  • Page 167: 2.5" Hard-Drive Backplane With Expander

    SGPIO connector 3 SATAII hard-drive connectors 1-4 for system board 1 (from right to left) SGPIO connector 2 SGPIO connector 1 backplane jumper SATAII hard-drive connectors 5-6 (from right to left) for system board 1 SATAII hard-drive connectors 1-4 SATAII hard-drive connectors 6-5 (from right to left) for system board 2 for system board 2 (from right to left) backplane power connector for...

  • Page 168: Hard-Drive Backplane Expander Card Connectors

    Figure 5-5. Back View of the Backplane power-supply connector 1 SATAII hard-drive connectors 1-12 (from right to left) for system board 2 SATAII hard-drive connectors 1-12 PCI-E x8 connector (from right to left) for system board 1 power-supply connector 2 2.5"...

  • Page 169: Middle Plane Connectors

    Middle Plane Connectors Figure 5-7. Middle Plane Connectors Mini-SAS connector for hard drive Mini-SAS connector for hard drive 5- 6 fan controller board connector signal connector middle plane to system board power CPLD JTAG to system board connector IPMB connector power connector 2 power connector 1 Jumpers and Connectors | 169...

  • Page 170: Expansion Card Connectors

    Expansion Card Connectors Figure 5-8. Expansion Card Connectors PCI-E Gen 2 x16 iPass connector expansion card (HIC card) PCI-E Gen 2 x16 golden fingers Jumpers and Connectors...

  • Page 171: Sas Mezzanine Card Connectors

    SAS Mezzanine Card Connectors Figure 5-9. SAS Mezzanine Card Connectors Mini-SAS connector PCI-E Gen2 x8 connector SAS mezzanine card SGPIO connector B SAS port 5 SAS port 4 Jumpers and Connectors | 171...

  • Page 172: 10Gbe Mezzanine Card Connectors

    10GbE Mezzanine Card Connectors Figure 5-10. 10GbE Mezzanine Card Connectors 10GbE mezzanine card PCI-E Gen2 x8 connector SFP + port 1 SFP + port 0 Jumpers and Connectors...

  • Page 173: Fan Controller Board Connectors

    Fan Controller Board Connectors Figure 5-11. Fan Controller Board Connectors front-panel connector for system front-panel connector for system board 4 (not used) board 2 front-panel connector for system front-panel connector for system board 3 (not used) board 1 system fan board power connector 1 FCB firmware recovery and PS-ON connector system fan speed control jumper...

  • Page 174: Power Distribution Board Connectors

    Power Distribution Board Connectors Figure 5-12. Power Distribution Board Connectors hard-drive backplane power PMbus connector connector main power connector 1 main power connector 2 system fan board power connector bridge card connector Jumpers and Connectors...

  • Page 175: Sensor Board Connectors

    Sensor Board Connectors Figure 5-13. Sensor Board Connectors power connector sensor board Jumpers and Connectors | 175...

  • Page 176: Switch And Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 177: 3.5" Backplane Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 178 Figure 5-16. Jumpers Installed on Expander Card Table 5-3. Jumpers Installed on Expander Card Jumper Function SAS Card Selection *Disable Enable MLB Mode Selection *Disable Enable UART Selection *Disable Enable Reserved − − NOTE: The * in the table of system configuration jumper describes the default status and the default state is not active state.

  • Page 179: Getting Help

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit support.dell.com. Click your country/region at the bottom of the page.

  • Page 180: Index

    80 fan controller board removing, 123 features and indicators collecting system event log, 23 front panel, 11 contacting dell, 179 front panel features, 11 cooling fans front panel installing, 142 installing, 120 front panel removing, 140 removing, 118...
  • Page 181 troubleshooting, 159 heat sink installing, 91 keyboards heat sink removing, 90 troubleshooting, 150 heat sinks installing, 91 removing, 90 LEDs BMC heart beat, 22 indicator codes AC power, 21 hard-drive indicator, 14 memory NIC, 18 troubleshooting, 157 NIC (Management Port), 19 memory modules power and system board, 20 installing, 111...
  • Page 182 92 accessing system features, 10 processors support troubleshooting, 162 contacting Dell, 179 system closing, 118 opening, 117 system board removing connectors, 164 backplanes, 131 installing, 116 cooling fans, 118 jumper settings, 176 daughter card, 101, 103 removing, 115 expander card, 135...
  • Page 183 hard drive, 159 keyboard, 150 memory, 157 video NIC, 152 troubleshooting, 150 processors, 162 SAS RAID controller daughter card, 160 sequence, 149 warranty, 25 system battery, 154 wet system system boot issues, 23 troubleshooting, 153 system cooling, 156 video, 150 wet system, 153 Index | 183...

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