Fujitsu PA03541-B105 Operator's Manual page 187

Symptom
Scanning does not
start.
Vertical lines appear in
the scanned image.
Check The Item Out
Is ScanSnap Manager for
the ScanSnap S300M
installed in your computer?
Is the USB cable connected
correctly?
Is the LED light blinking?
Is ScanSnap Manager
surely started?
(If ScanSnap Manager is
active, the ScanSnap Man-
ager icon appears in
the Dock menu.)
Is ScanSnap Manager
running normally?
(If ScanSnap Manager is
not running normally, the
ScanSnap Manager icon in
the Dock menu is in the not-
ready state .)
Depending on the features
of the computer, the
ScanSnap may not be rec-
ognized shortly after the
power is turned on back if
the computer goes into the
sleep mode before turning
off the power.
Did you resume the com-
puter from the hibernation
state?
Is the inside of the ADF
dirty?
ScanSnap S300M Operator's Guide
7.2 Troubleshooting Checklist
Resolution
Install ScanSnap Manager for the ScanSnap
S300M. (Refer to "2.1 Installing ScanSnap"
(page 6).)
When using a USB bus power cable, use a
powered USB hub equipped with an AC
adapter. If you connect to a non-powered hub,
the ScanSnap may not work properly.
Connect the USB cable correctly. (When a
hub is used, check the hub's power supply.)
When using a USB bus power cable, use a
powered USB hub equipped with an AC
adapter. If you connect to a non-powered hub,
the ScanSnap may not work properly.
Disconnect and then re-connect the AC cable
and AC adapter.
(Wait at least five seconds before reconnect-
ing the AC or USB cable.)
If the ScanSnap Manager icon
displayed, with Finder, select the destination
folder where the ScanSnap is installed (gener-
ally, you can find "ScanSnap" in "Applica-
tions"), and then select "ScanSnap Manager"
to start up "ScanSnap Manager."
Perform the following:
1. Disconnect and re-connect the AC cable
and AC adapter. If doing so does not
improve the situation, perform Step 2.
2. If a USB hub is being used, directly
connect the ScanSnap to your computer.
If this does not improve the situation, per-
form Step 3.
3. Restart your computer.
If none of the above operations resolves the
problem, uninstall and re-install ScanSnap
Manager.
When you perform scanning after resuming
the computer from the hibernation state, move
the mouse or press any key before scanning.
Clean the inside of the ADF following the
instructions in "Chapter 8 Daily Care" (page
173).
is not
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