LaCie LaCinema Classic HD User Manual

LaCie LaCinema Classic HD User Manual

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LaCinema Classic HD
User Manual

Table of Contents

1. Introduction................................................................................................................. 7
1.1. Minimum System Requirements ........................................................................................................ 8
1.1.1. Windows Users ................................................................................................................... 8
1.1.2. Mac Users .......................................................................................................................... 8
1.2. Supported Formats ......................................................................................................................... 9
1.3. Box Content ................................................................................................................................. 10
1.4. Languages ................................................................................................................................... 10
1.5. Views of the LaCinema Classic HD ................................................................................................ 11
1.5.1. Front View ........................................................................................................................ 11
1.5.2. Rear View ......................................................................................................................... 11
1.6. Cables and Connectors ................................................................................................................ 12
1.6.1. A/V (Audio/Video) Cables ................................................................................................. 12
1.6.2. USB Cable ....................................................................................................................... 12
2. Using the Remote Control ......................................................................................... 13
2.1. Battery Installation ........................................................................................................................ 13
2.2. Remote Control Key Index ............................................................................................................. 14
2.2.1. Important Button Details .................................................................................................... 15
3. Setting Up: Transferring Files .................................................................................... 16
3.1. STEP 1: Connect the Power Supply ................................................................................................. 17
3.2. STEP 2: Connect the USB cable ..................................................................................................... 18
3.3. STEP 3: Unmounting Your Drive .................................................................................................... 19
4. Setting Up: Connecting to TV .................................................................................... 20
4.1. STEP 1: Connect HDMI or A/V Cables ........................................................................................... 20
4.1.1. HDMI (High-Definition) Connection .................................................................................... 21
4.1.2. Composite Video & Stereo Audio Cable ............................................................................. 21
4.1.3. Optical Audio (S/PDIF) Connection .................................................................................... 22
4.2. STEP 2: Connect the Ethernet Cable .............................................................................................. 23
4.3. STEP 3: Connect the Power Supply ................................................................................................. 24
4.4. STEP 4: Complete the Installation Wizard ....................................................................................... 25
5. Playing Multimedia Files............................................................................................ 27
5.1. Movie Space ................................................................................................................................ 28
5.1.1. Movie Space Options ........................................................................................................ 29
5.2. Photos Space ............................................................................................................................... 31
5.2.1. Photo Space Options ........................................................................................................ 32
5.3. Music Space ................................................................................................................................ 33
5.3.1. Music Space Options ........................................................................................................ 35
6. Sharing Files Throughout Your Home Network ......................................................... 37
6.1. Manage Files from a Networked Computer .................................................................................... 37
6.1.1. STEP 1: Connect the Power Supply ..................................................................................... 38
6.1.2. STEP 2: Connect the Ethernet Cable ................................................................................... 39
6.1.3. STEP 3: Connect HDMI or A/V Cables ................................................................................ 39
6.1.4. STEP 4: Configure Network Settings ................................................................................... 40
6.1.5. STEP 5: LaCie Network Assistant: Install .............................................................................. 41
6.1.6. STEP 6: LaCie Network Assistant: Transfer Files ................................................................... 42
6.1.7. Alternative Network Connection Methods ............................................................................ 44
6.2. Play Files on Networked Media Players ........................................................................................... 45
6.2.1. UPnP Usage Example: XBOX ............................................................................................. 46
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  • Page 1: Table Of Contents

    1.1.2. Mac Users .......................... 8 1.2. Supported Formats ......................... 9 1.3. Box Content ..........................10 1.4. Languages ........................... 10 1.5. Views of the LaCinema Classic HD ....................11 1.5.1. Front View ........................11 1.5.2. Rear View ......................... 11 1.6. Cables and Connectors ........................ 12 1.6.1.
  • Page 2 8.2.1. Packet Video TwonkyVision ....................50 8.2.2. Windows Media Player (WMP) ................... 51 8.2.3. Shared folders on your Computer ..................52 9. Reformatting the LaCinema Classic HD ..............55 9.1. Reformatting: Windows Users ......................56 9.2. Reformatting: Mac Users ....................... 58 10.
  • Page 3 12. Troubleshooting ......................73 12.1. Troubleshooting the Television/Stereo Connection ................ 74 12.2. USB Connection (Mac Users) ....................... 75 12.3. USB Connection (Windows Users) ....................77 13. Contacting Customer Support ................... 79 13.1. LaCie Technical Support Contacts ....................80 14. Warranty Information ....................81...
  • Page 4 Modifications to this product not authorized electronic, mechanical, photocopying, re- by LaCie could void the FCC & Industry cording or otherwise, without the prior writ- Canada regulations and negate your au- ten consent of LaCie.
  • Page 5: General Use Precautions

    Never insert ■ Never use excessive force on your any metallic object into the drive to avoid LaCinema Classic HD. If you detect a any risk of electrical shock, fire, short- problem, see the Troubleshooting sec- circuiting or dangerous emissions.
  • Page 6 IMPORTANT INFO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data;...
  • Page 7: Introduction

    1. Introduction Congratulations on the purchase of your new LaCinema Classic HD! The LaCinema Classic HD plugs directly into a wide array of audio/visual equipment for instant playback of stored home mov- ies, music or photos. And with high-quality video and quality audio, there’s no compromise on performance.
  • Page 8: Minimum System Requirements

    LaCinema Classic HD Introduction User Manual page 8 1.1. Minimum System Requirements 1.1.1. Windows Users ■ 500MHz Intel Pentium II processor or later ■ Windows XP, Vista, or Windows 7 ■ 256MB RAM ■ USB interface port ■ Internet connection (for downloading updates) 1.1.2.
  • Page 9: Supported Formats

    They contain data that has been compressed using a codec. For a file to play properly Audio File Types (Containers) on your LaCinema Classic HD, both its codec and container type must be supported. ■ MP3 ■...
  • Page 10: Box Content

    ❖ Korean ❖ Polish ❖ Portuguese ❖ Russian ❖ Spanish ❖ Swedish Please check the LaCie website for a complete list of supported lan- LaCinema guages. C L A S S I C Genie Backup Assistant PV TwonkyMedia Server 5.0...
  • Page 11: Views Of The Lacinema Classic Hd

    USB 2.0 host – Connect a USB Camera, Hard Disk or USB flash key/drive USB 2.0 device – Connect to your PC or Mac to copy files to the LaCinema Classic HD’s internal storage HDMI – Connect to a High Definition flatscreen TV or video projector Video out (yellow) –...
  • Page 12: Cables And Connectors

    HDMI (High-Definition Multimedia Interface) – This is the best audio/video method for connecting the LaCinema Classic to Fig. 06 HDTVs. Optical Audio (S/PDIF) (not included) – This connection allows you to connect your LaCinema Classic HD to a digital amplifier. Maximum Connection Resolution High...
  • Page 13: Using The Remote Control

    “+” symbols on the battery compartment. 3. Slide the battery compartment cover back into the remote. IMPORTANT INFO: If you will not be using the remote control for an extended period of time, LaCie recommends that you remove Fig. 08 the batteries. IMPORTANT INFO:...
  • Page 14: Remote Control Key Index

    Using the Remote Control User Manual page 14 2.2. Remote Control Key Index The LaCinema Classic HD’s remote control allows you to control the LaCinema Classic HD while its connected to your TV or home theatre center. Button Infra-red emitter Stand-by...
  • Page 15: Important Button Details

    LaCinema Classic HD Using the Remote Control User Manual page 15 2.2.1. Important Button Details This button allows you to confirm a selection. Return: Press this button to return to the previous menu. Settings button: This button is used to display the available set- tings or actions in the different media spaces.
  • Page 16: Setting Up: Transferring Files

    Drive. Since the USB connection may offer faster transfer rates than the Ethernet connection for some network configurations, LaCie sug- gests as a first step to transfer the bulk of your multimedia files to the LaCinema Classic HD through the USB connection.
  • Page 17: Step 1: Connect The Power Supply

    CAUTION: Only use the AC adapter supplied with your specific LaCie device. Do not use a power supply from another LaCie device or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your warranty.
  • Page 18: Step 2: Connect The Usb Cable

    Drive). Fig. 15 TECHNICAL NOTE: The LaCinema Classic HD operating system features a file database that will detect the type of file (movie, music, etc.) and display it automatically on your TV in the correct media space. If you create folders on the mounted volume and want to browse the files according to this structure on your TV, your can choose to view files by Folder from within each media space.
  • Page 19: Step 3: Unmounting Your Drive

    User Manual page 19 3.3. STEP 3: Unmounting Your Drive As the LaCinema Classic HD behaves like an external USB device when it is connected to your computer via USB, you should unmount its volume before unplugging the USB cable.
  • Page 20: Setting Up: Connecting To Tv

    User Manual page 20 4. Setting Up: Connecting to TV This chapter explains how to connect your LaCinema Classic HD to your television in order to browser and play files. Once the connec- tion is established, move on to section 5.
  • Page 21: Hdmi (High-Definition) Connection

    21 4.1.1. HDMI (High-Definition) Connection 1. Connect the HDMI cable to your television’s HDMI port and to the corresponding port on the LaCinema Classic HD (Fig. 20). 2. Move on to the next step, 4.2. STEP 2: Connect the Ethernet Cable.
  • Page 22: Optical Audio (S/Pdif) Connection

    Optical Audio (S/PDIF) Connection In each of the above connection methods, it is possible to connect the LaCinema Classic HD to home theater systems by plugging the S/PDIF cable (not included) into your digital amplifier via the LaCin- ema Classic HD’s digital optical audio connector.
  • Page 23: Step 2: Connect The Ethernet Cable

    4.3. STEP 3: Connect the Power Supply. NOTE: You can purchase a WiFi dongle from LaCie that will enable Fig. 25 your LaCinema Classic HD to connect to the network wirelessly. For more information, refer to the LaCie website: www.lacie.com.
  • Page 24: Step 3: Connect The Power Supply

    LaCinema Classic HD Setting Up: Connecting to TV User Manual page 24 4.3. STEP 3: Connect the Power Supply IMPORTANT INFO: If your power supply cable is already con- nected, turn on your TV and then skip to 4.4. STEP 4: Complete the Installation Wizard.
  • Page 25: Step 4: Complete The Installation Wizard

    4.4. STEP 4: Complete the Installation Wizard The first time you turn on the LaCinema Classic HD, a wizard ap- pears to help you configure your settings. The wizard appears only the first time you turn on the LaCinema Classic HD unless you have reset drive.
  • Page 26 LaCinema Classic HD Setting Up: Connecting to TV User Manual page 26 6. Select the type of network connection (Wireless or Ethernet) and click Next, or click Skip (Fig. 31). IMPORTANT INFO: In order to connect the LaCinema Classic HD to your network wirelessly, you can purchase a WiFi dongle from the LaCie website.
  • Page 27: Playing Multimedia Files

    27 5. Playing Multimedia Files This chapter explains how to use the interface and to play files you’ve transferred to the LaCinema Classic HD’s internal storage. For information on accessing files located on external sources, refer to section 7. Playing Files Located on USB Hard Drive.
  • Page 28: Movie Space

    (Fig. 35). The Movie Space will display all of the supported video files that are accessible to the LaCinema Classic HD. Only files recognized as video files will be displayed. Music and Photo files will not be displayed. The way files are organized will be based on their location, i.e.
  • Page 29: Movie Space Options

    LaCinema Classic HD Playing Multimedia Files User Manual page 29 5.1.1. Movie Space Options While a movie is playing, you can adjust several playback pa- rameters. Press the Setup button to display or exit the on-screen menu, and use the...
  • Page 30 LaCinema Classic HD Playing Multimedia Files User Manual page 30 Change play mode: By pressing the Setup button you can adjust the play mode as follows: a. Normal (Fig. b. Repeat one: The currently playing file will repeat continuously (Fig.
  • Page 31: Photos Space

    The way files are organized will be based on their location, i.e. whether they are stored on the LaCinema Classic HD’s internal stor- age, on an external hard drive, or on a networked server. If you en- Fig. 45 able Content Aggregation in the Settings Space (see section 10.5.2.
  • Page 32: Photo Space Options

    LaCinema Classic HD Playing Multimedia Files User Manual page 32 5.2.1. Photo Space Options While a photo is being displayed, you can adjust several playback pa rameters. Press the Setup button to display or exit the on- screen menu, and use the...
  • Page 33: Music Space

    (Fig. 51). The Music Space will display all of the supported video files that are accessible to the LaCinema Classic HD. Only files recognized as audio files will be displayed. Photoic and video files will not be displayed. The way files are organized will be based on their location, i.e.
  • Page 34 LaCinema Classic HD Playing Multimedia Files User Manual page 34 Now playing: If a music file is playing, this icon will be present ■ (Fig. 54). Clicking the button will take you to the Now Play- ing window. Click the button to stop music playback.
  • Page 35: Music Space Options

    LaCinema Classic HD Playing Multimedia Files User Manual page 35 5.3.1. Music Space Options During playback, you can adjust several pa rameters (Fig. 56). Press Setup button to display or exit the on-screen menu and con- figure the following settings. Once you’ve selected the option you want, click the button.
  • Page 36 LaCinema Classic HD Playing Multimedia Files User Manual page 36 Random: Files in the current folder or playlist will play in random order (Fig. 60). Random repeat all: Files in the current folder or playlist will play in random order and in succession repeatedly (Fig.
  • Page 37: Sharing Files Throughout Your Home Network

    USB connected to its device port to computers and digital media players on your network. To manage files located on your LaCinema Classic HD from a net- worked PC or Mac, see section 6.1. Manage Files from a Networked Computer.
  • Page 38: Step 1: Connect The Power Supply

    1. Plug one end of the power adapter cord into the back of LaCin- ema Classic HD and the other end into a power outlet (Fig. 62). The LaCinema Classic HD may take a few seconds to boot. Move on to the next step, 6.1.2. STEP 2: Connect the Ethernet Cable.
  • Page 39: Step 2: Connect The Ethernet Cable

    Cables. 6.1.3. STEP 3: Connect HDMI or A/V Cables 1. Connect your LaCinema Classic HD to your television using Fig. 63 either the HDMI cable or the composite video & audio cable. For more details on this step, see section 4.1.
  • Page 40: Step 4: Configure Network Settings

    6.1.4. STEP 4: Configure Network Settings In order for your LaCinema Classic HD to be assigned an IP ad- dress, which will allow it to connect to the network, you must either follow the setup steps in the Installation Wizard or configure network settings in the Settings Space.
  • Page 41: Step 5: Lacie Network Assistant: Install

    When a new device is found, the icon will blink. When the LNA finds your LaCinema Classic HD on the network, you can connect to the mounted volume or configure the LaCinema Classic HD’s network settings.
  • Page 42: Step 6: Lacie Network Assistant: Transfer Files

    Assistant icon will appear in the system tray (Fig. 69) and Network Assistant will automatically detect your LaCinema Classic HD. Fig. 69 b. From the system tray, click the LaCie Network Assistant icon then click LaCinema_HD (Fig. 71). The volume will open in an explorer window.
  • Page 43 The LaCinema HD is optimized for multime- Fig. 73 dia playback. If you want a network-attached hard drive for backing up your files, consider purchasing a LaCie Network Space, which offers features and performance more suited to this use. Fig. 74...
  • Page 44: Alternative Network Connection Methods

    44 6.1.7. Alternative Network Connection Methods If your LaCinema Classic HD is connected to your home network, it is possible to access its volume without using the LaCie Network Assistant. Windows Users To access the volume in Windows, look in My Network Places, and select Microsoft Windows Workgroup.
  • Page 45: Play Files On Networked Media Players

    Network Router DLNA- home network. Follow these steps: Classic HD compatible TV 1. Make sure your LaCinema Classic HD is connected to your net- work (Fig. 78) and has been assigned an IP address (for details, 6.1.4. STEP 4: Configure Network Settings).
  • Page 46: Upnp Usage Example: Xbox

    3.2. STEP 2: Connect the USB cable). 2. Load content on the LaCinema Classic HD’s internal storage. 3. If not already done, connect the LaCinema Classic HD to your TV (see 4.1. STEP 1: Connect HDMI or A/V Cables). 4. Using the remote control, navigate to Settings >...
  • Page 47: Playing Files Located On Usb Hard Drive

    See below for more details. TECHNICAL NOTE: It is not possible to transfer files from an ex- ternal source to the LaCinema Classic HD using the TV interface. In this case, transfer files first to your computer, then follow the steps in section 3.
  • Page 48: Compatibility

    LaCinema Classic HD Playing Files Located on USB Hard Drive User Manual page 48 4. Once connected, use the remote control to navigate to one of the Media Spaces (Movies, Photos, or Music). Files located on the external USB hard drive can be accessed under the...
  • Page 49: Playing Files From A Networked Media Server

    User Manual page 49 8. Playing Files From a Networked Media Server You can stream content to your LaCinema Classic HD via the net- work connection from a networked UPnP or DLNA server located Television on a host computer (Mac or PC) or a network-attached hard disk (NAS).
  • Page 50: From Windows Or Mac Computers

    HD via your Ethernet or wireless network. Once the software has Network Router been installed and configured, files located on the host computer will appear in the various Spaces on the LaCinema Classic HD (see Fig. 86). Choose from two different software:...
  • Page 51: Windows Media Player (Wmp)

    Network Router Install Windows Media Player (WMP) 11 to allow you to stream con- tent to the LaCinema Classic HD via your Ethernet or wireless net- work. Follow these steps to configure the connection: 1. Make sure that the software is installed on your computer.
  • Page 52: Shared Folders On Your Computer

    Shared folders on your Computer After you modify some settings in your operating system, you can make files located in certain folders on your computer available for playback on your LaCinema Classic HD in Network > Shared Fold- (Fig. 91). Follow the steps below according to your operating system.
  • Page 53 96, 4). If you are prompted for an administrator password or confirmation, type the password or provide confirmation. The files contained in the folders you select will now be available to the LaCinema Classic HD in Network > Shared Folders. Fig. 95...
  • Page 54 Share files and folders using SMB. The files contained in the folders you select will now be available to Fig. 97 the LaCinema Classic HD in Network > Shared Folders. Mac OS X 10.4.x 1. Open your System Preferences and select...
  • Page 55: Reformatting The Lacinema Classic Hd

    Mac operating systems to determine if you need to refor- mat the LaCinema Classic HD. The LaCinema Classic HD is formatted in NTFS for immediate use with Windows. If you would like to reformat the drive, follow the steps below for your operating system.
  • Page 56: Reformatting: Windows Users

    LaCinema Classic HD Reformatting the LaCinema Classic HD User Manual page 56 9.1. Reformatting: Windows Users The process of formatting a drive on a computer running Windows XP, Windows Vista, or Windows 7 consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. These steps will erase anything that is on the disk.
  • Page 57 If you choose to format the LaCinema Clas- sic HD in MS-DOS (FAT32), which is compatible with almost all Fig. 101 computers, keep in mind that you will not be able to transfer files larger than 4GB to the LaCinema Classic HD. Fig. 102...
  • Page 58: Reformatting: Mac Users

    4GB to the LaCinema Classic HD. CAUTION: Following these steps will erase everything from the LaCinema Classic HD. If you have information that you want to protect or continue to use, back up this information before perform- ing these steps.
  • Page 59: Settings Menu

    Video Out, then choose from the following options (Fig. 107) depending on your television capabilities and the method you used to connect the LaCinema Classic HD to your TV (note that HDMI the default setting): ■ Composite ■ HDMI. Fig. 106...
  • Page 60: Display Resolution

    LaCinema Classic HD Settings Menu User Manual page 60 10.1.2. Display Resolution Choose a display resolution to match your television (default is Auto). 10.1.3. Aspect Ratio Depending on your television’s setup, choose either (Fig. 108) (note that Normal is the default setting): ■...
  • Page 61: Ntsc/Pal

    LaCinema Classic HD Settings Menu User Manual page 61 10.1.5. NTSC/PAL Depending on your television’s configuration, choose either (Fig. 110) (note that is the default setting): ■ NTSC ■ PAL 10.2. Settings: Video 10.2.1. Video Sequence Choose from the following (Fig.
  • Page 62: Subtitle Font Size

    LaCinema Classic HD Settings Menu User Manual page 62 10.2.2. Subtitle Font Size Choose from a range of 24pt to 40pt (Fig. 113): Fig. 113...
  • Page 63: Settings: Music

    LaCinema Classic HD Settings Menu User Manual page 63 10.3. Settings: Music 10.3.1. Music Sequence Choose from the following (Fig. 114): Repeat one: The currently playing file will repeat continuously. ■ Repeat all: All files in the current folder will play in succession ■...
  • Page 64: Settings: Photo

    LaCinema Classic HD Settings Menu User Manual page 64 10.4. Settings: Photo 10.4.1. Slideshow This parameter allows you to change the way pictures are played back (default is Normal) (Fig. 117): ■ Normal ■ Shuffle ■ Repeat All ■ Repeat All and Shuffle 10.4.2.
  • Page 65: Transition Effect

    LaCinema Classic HD Settings Menu User Manual page 65 10.4.3. Transition Effect This parameter allows you to modify the transition effects between photos (default is Normal) (Fig. 119): ■ Normal ■ Fade ■ Random 10.4.4. Interval Time This settings allows you to set the amount of time a photo is dis-...
  • Page 66: Settings: System

    This setting controls how long a period of inactivity will last before the screensaver turns on (Fig. 122). 10.5.4. Standby Mode This setting controls how long a period of inactivity will last before the LaCinema Classic HD will switch to standby mode (Fig. 123). Fig. 122 Fig. 123...
  • Page 67: Browse Mode

    LaCinema Classic HD Settings Menu User Manual page 67 10.5.5. Browse Mode This setting allows you to change how files are displayed in a list (default is Thumbnail) (Fig. 124): ■ Thumbnail ■ List mode 10.5.6. Additional Encoding Support Change this setting if you encounter incorrect text characters in file...
  • Page 68: About

    Update using USB Key If the drive does not have internet access, you can download an update file from the LaCie website, copy it to a USB flash drive, and connect the drive to the front port of the LaCinema Classic HD. An icon will appear in the Settings Space when a valid update file is Fig.
  • Page 69: Settings: Network

    User Manual page 69 10.6. Settings: Network 10.6.1. Network Setup This page will display your LaCinema Classic HD’s network values, such as IP address (Fig. 131). To modify these values or request that an IP address be assigned to the drive, click the Configure button.
  • Page 70: Device Name

    10.6.3. Media Servers Use this page to turn on or off the Media servers (default is OFF). For details on configuring your LaCinema Classic HD as a UPnP multimedia server, see section 6.2. Play Files on Networked Media Players.
  • Page 71: Auto Login

    Settings Menu User Manual page 71 10.6.5. Auto Login This feature allows your LaCinema Classic HD to connect automati- cally to your wireless network (default is ON) (Fig. 136). If auto login is turned off, you will need to type your network password each time your drive is turned on.
  • Page 72: Technical Information

    Technical Information User Manual page 72 11. Technical Information 11.1. HD File Format Compatibility The LaCinema Classic HD is fully compatible with the hi-def formats below, and can play any video encoded with these compression formats: MPEG-2 HD Xvid H.264 (MPEG-4 P10) MPEG-4.2...
  • Page 73: Troubleshooting

    73 12. Troubleshooting If your LaCinema Classic HD is not working correctly, please refer to the following checklist to determine the source of the problem. If you have gone through all of the points on the checklist and your LaCinema Classic still does not work properly, please check the FAQs that are regularly published on our website –...
  • Page 74: Troubleshooting The Television/Stereo Connection

    HDMI cable (included). There is no sound Have the Audio Settings been When using the A/V cable to connect the LaCinema Classic HD to a TV, when connecting the adjusted? go into the Settings menu and select Audio Settings.
  • Page 75: Usb Connection (Mac Users)

    Answer The drive is not Does an icon for the drive appear There should be an icon for the LaCie drive on the desktop (unless you’ve recognized by the on the desktop? set the Finder preference not to show External disks on the desktop). If the computer.
  • Page 76 LaCinema Classic HD Troubleshooting User Manual page 76 Problem Question Answer The drive is not run- Is the drive connected to a Hi- Check to see that the Hi-Speed USB 2.0 drivers for both your host bus ning noticeably faster Speed USB 2.0 port on your...
  • Page 77: Usb Connection (Windows Users)

    Go into My Computer and look for an icon and drive letter assigned to the LaCie drive. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem.
  • Page 78 Also, make sure that you are connected directly to a Hi-Speed USB 2.0 port on your computer. The LaCinema Classic HD will not work properly when connected to a hub. Does your computer or operating See sections 1.1.
  • Page 79: Contacting Customer Support

    If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have...
  • Page 80: Lacie Technical Support Contacts

    LaCinema Classic HD Contacting Customer Support User Manual page 80 13.1. LaCie Technical Support Contacts LaCie Asia LaCie Australia Contact us at: Contact us at: http://www.lacie.com/asia/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Canada Contact us at: Contact us at: http://www.lacie.com/be/contact/ (Français) http://www.lacie.com/caen/contact/ (English)
  • Page 81: Warranty Information

    ■ The broken part is a replacement part such as a pickup tray, etc. ■ The tamper seal on the drive casing is broken. LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result.

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