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Symantec ALTIRIS SERVER MANAGEMENT SUITE 7.0 SP2 - V1.0 Manual

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Altiris Server Management
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Version 7.0 SP2

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Summary of Contents for Symantec ALTIRIS SERVER MANAGEMENT SUITE 7.0 SP2 - V1.0

  • Page 1 Altiris Server Management Suite from Symantec User Guide Version 7.0 SP2...

  • Page 2: Legal Notice

    Legal Notice Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
  • Page 3 Symantec Corporation 350 Ellis Street Mountain View, CA 94043 http://www.symantec.com...

  • Page 4: Technical Support

    The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.

  • Page 5: Customer Service

    Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/techsupp/ Customer service Customer service information is available at the following URL: www.symantec.com/techsupp/...
  • Page 6 North America and Latin America supportsolutions@symantec.com Additional enterprise services Symantec offers a comprehensive set of services that allow you to maximize your investment in Symantec products and to develop your knowledge, expertise, and global insight, which enable you to manage your business risks proactively.

  • Page 7: Table Of Contents

    Contents Technical Support ....................4 Chapter 1 Introducing Server Management Suite ......11 About Server Management Suite ............. 11 Components of Server Management Suite ......... 12 Where to get more information ............15 Chapter 2 Using Server Management Suite Portal page ....
  • Page 8 Contents What you can do with Virtual Machine Management ......36 Chapter 7 Getting Started with Virtual Machine Management ..............39 Getting started with the Virtual Machine Management component ................39 Discovering and adding a single host ..........40 Discovering the host machines ............41 About Virtual Machine Management Task Server Plug-in ....
  • Page 9 Contents Index ........................67...
  • Page 10 Contents...

  • Page 11: Introducing Server Management Suite

    Expanded support for virtual technologies simplifies the management of multiple operating system environments. Server Management Suite is a collection of solutions that run on the Symantec Management Platform. The platform and the solutions of the Server Management Suite provide the following key features:...

  • Page 12: Components Of Server Management Suite

    “Where to get more information” on page 15. Components of Server Management Suite Server Management Suite is a collection of solutions that run on the Symantec Management Platform. These solutions let you discover, inventory, monitor, and provision servers from a central Console.
  • Page 13 Deployment Solution includes a 7.x version that runs on the Symantec Management Platform and a license for the latest 6.x version that can be installed separately.
  • Page 14 Management Database (CMDB). Monitor Pack for Servers Monitor Pack for Servers works with the Monitor Solution core components of the Symantec Management Platform. It lets you monitor operating system performance, services, and events of your Windows, UNIX, and Linux server environment.

  • Page 15: Where To Get More Information

    Introducing Server Management Suite Where to get more information Components of Server Management Suite (continued) Table 1-1 Component Description Patch Management Solution Patch Management Solution for Windows lets you scan for Windows Windows computers for security vulnerabilities, and view the results of the scan. The system lets you automate the download and distribution of the security patches.
  • Page 16 User Guide Information about how to use this product, The Documentation Library, which is including detailed technical information and available in the Symantec Management instructions for performing common tasks. Console on the Help menu. The Product Support page, which is This information is available in PDF format.

  • Page 17: Using Server Management Suite Portal Page

    You can edit and remove the predefined Web parts, or you can create new Web parts. For more information, see the topics about editing portal pages in the Symantec Management Platform Help. “Accessing the Server Management Suite Portal page”...

  • Page 18: Accessing The Server Management Suite Portal Page

    “Server Management Suite Portal page Web parts” on page 18. To access the Server Management Suite Portal page In the Symantec Management Console, on the Home menu, click Server Management Suite Portal. (Optional) To customize the Server Management Suite Portal page, click Edit.
  • Page 19 Using Server Management Suite Portal page Server Management Suite Portal page Web parts Default Web parts on the Server Management Suite Portal page Table 2-1 (continued) Web part Description Howcurrentismycomputer This Web part of the Inventory Solution displays a graph inventory? that shows how many computers have reported inventory in a specified period of time.
  • Page 20 Using Server Management Suite Portal page Server Management Suite Portal page Web parts...

  • Page 21: Using Topology View Web Part

    Chapter Using Topology View Web part This chapter includes the following topics: About Topology View Web part Viewing network topology Topology View Web part About Topology View Web part The Topology View Web part provides a view of the SNMP-enabled network devices and the physical organization of your network.

  • Page 22: Viewing Network Topology

    User View drop-down list. To view the network topology In the Symantec Management Console, on the Home menu, click Server Management Suite Portal. (Optional) Edit the settings of the network topology view.
  • Page 23 Using Topology View Web part Topology View Web part “Viewing network topology” on page 22. Options on the Topology View Web part Table 3-1 Option Description Level depth Lets you select the depth of levels to display. The drop-down list gets filled dynamically, according to the number of levels of the actual network.
  • Page 24 Using Topology View Web part Topology View Web part...

  • Page 25: Using Server Resource Manager Home Page

    The Server Resource Manager Home page lets you also access all the functions that are available in the Resource Manager. For more information, see the topics about the Resource Manager functions in the Symantec Management Platform Help. You can access the Server Resource Manager Home page from the Resource Manager.

  • Page 26: Accessing Server Resource Manager Home Page

    To access the Server Resource Manager Home page Open the Resource Manager For more information, see topic about accessing the Resource Manager in the Symantec Management Platform Help. In Resource Manager, on the Home menu, click Server Resource Manager Home.

  • Page 27: About Monitor Pack For Servers

    Chapter About Monitor Pack for Servers This chapter includes the following topics: About Monitor Pack for Servers component About monitor packs included in Monitor Pack for Servers About Monitor Pack for Servers component The Monitor Pack for Servers component provides a collection of monitor packs that let you monitor your servers.

  • Page 28: About Monitor Packs Included In Monitor Pack For Servers

    About monitor packs included in Monitor Pack for Servers The Monitor Pack for Servers component works with the Monitor Solution core components of the Symantec Management Platform. It requires that you install the Symantec Management Platform and the Server Management Suite.
  • Page 29 About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers Default monitor packs included in the Monitor Pack for Servers Table 5-1 component (continued) Monitor pack Description Windows 2000 This monitor pack lets you monitor the health and performance on the Windows 2000 servers.
  • Page 30 About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers...

  • Page 31: Using Virtual Machine Management

    Section Using Virtual Machine Management Chapter 6. Introducing Virtual Machine Management Chapter 7. Getting Started with Virtual Machine Management Chapter 8. Managing Virtual Machines Chapter 9. Managing virtual disks Chapter 10. Managing virtual networks Chapter 11. Using power management tasks Chapter 12.

  • Page 33: Introducing Virtual Machine Management

    Chapter Introducing Virtual Machine Management This chapter includes the following topics: About Virtual Machine Management About server virtualization technique About Virtual Machine Management portal page About Virtual Machine Management tasks What you can do with Virtual Machine Management About Virtual Machine Management Virtual Machine Management is a component of the Server Management Suite that lets you perform the virtualization process on your network.

  • Page 34: About Server Virtualization Technique

    Introducing Virtual Machine Management About server virtualization technique Storage Virtualization Network Virtualization. The Virtual Machine Management component supports Hyper-V and VMware platforms. The Hyper-V from Microsoft and the ESX family from VMware let you create and manage virtual machines, disks, and networks. These platforms support all features of the virtualization.

  • Page 35: About Virtual Machine Management Tasks

    To create or manage your virtual resources, you must create and run respective tasks on the host machines. For general information about creating and running the tasks, see the Symantec Management Platform Help. “What you can do with Virtual Machine Management”...

  • Page 36: What You Can Do With Virtual Machine Management

    Introducing Virtual Machine Management What you can do with Virtual Machine Management What you can do with Virtual Machine Management The Virtual Machine Management component lets you manage your virtual environment. “About Virtual Machine Management” on page 33. “About Virtual Machine Management tasks” on page 35.
  • Page 37 Introducing Virtual Machine Management What you can do with Virtual Machine Management Features of the Virtual Machine Management component (continued) Table 6-1 Option Description View Virtual Machine You can view the details of the host machine and its virtual Management reports environment.
  • Page 38 Introducing Virtual Machine Management What you can do with Virtual Machine Management...

  • Page 39: Getting Started With Virtual Machine Management

    Chapter Getting Started with Virtual Machine Management This chapter includes the following topics: Getting started with the Virtual Machine Management component Discovering and adding a single host Discovering the host machines About Virtual Machine Management Task Server Plug-in Installing the Virtual Machine Management Task Server Plug-in Gathering inventory on the host machine Getting started with the Virtual Machine Management component...

  • Page 40: Discovering And Adding A Single Host

    Getting Started with Virtual Machine Management Discovering and adding a single host Process for getting started with the Virtual Machine Management Table 7-1 component Step Action Description Step 1 Discover and add host machines You can provide IP address of a single host machine and quickly add it to the network.

  • Page 41: Discovering The Host Machines

    “About Virtual Machine Management portal page” on page 34. To discover and add a single host In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click Actions > Add Host. In the dialog box, type the IP address of the host and click OK.

  • Page 42: About Virtual Machine Management Task Server Plug-In

    Each time you add a host machine or a virtual machine, you must launch the discovery wizard to update the discovery data. To discover the host machines In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click Actions > Getting Started.

  • Page 43: Installing The Virtual Machine Management Task Server Plug-In

    The Virtual Machine Management Task Server Plug-in policy installs the Virtual Machine Management Task Server Plug-in on the task server. For more information, see the topics about deploying a task server in the Symantec Management Platform Help. “Installing the Virtual Machine Management Task Server Plug-in”...

  • Page 44: Gathering Inventory On The Host Machine

    Getting Started with Virtual Machine Management Gathering inventory on the host machine To install the Virtual Machine Management Task Server Plug-in In the Symantec Management Console, on the Settings menu, click All Settings. In the left pane, under Settings, click Agents/Plug-ins > Virtual Machine Management >...
  • Page 45 Symantec Management Platform Help. Click Save changes. To manually create a Virtual Machine Management Inventory task In the Symantec Management Console page, on the Manage menu, click Jobs and Tasks. In the left pane, under Jobs and Tasks, click Virtual Machine Management.
  • Page 46 Getting Started with Virtual Machine Management Gathering inventory on the host machine...

  • Page 47: Managing Virtual Machines

    Chapter Managing Virtual Machines This chapter includes the following topics: About virtual machines Creating a virtual machine Deleting a virtual machine About virtual machines The virtualization process helps you optimally use the resources and applications of your organization. “About Virtual Machine Management” on page 33.

  • Page 48: Creating A Virtual Machine

    Finish. On the Create VM task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help. Click Save changes. To manually create a task that creates a virtual machine In the Symantec Management Console page, on the Manage menu, click Jobs and Tasks.

  • Page 49: Deleting A Virtual Machine

    Click OK. On the create virtual machine task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help. Click Save changes. Deleting a virtual machine You can delete a virtual machine from the host machine.
  • Page 50 Managing Virtual Machines Deleting a virtual machine On the delete virtual machine task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help. Click Save changes.

  • Page 51: Managing Virtual Disks

    After you create a virtual machine, you need to create or specify a virtual disk for “About virtual disks” on page 51. To create a virtual disk In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, do one of the following:...

  • Page 52: Deleting A Virtual Disk

    Symantec Management Platform Help. On the create disk task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help. Click Save changes.
  • Page 53 Symantec Management Platform Help. On the delete disk task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help. Click Save changes.
  • Page 54 Managing virtual disks Deleting a virtual disk...

  • Page 55: Managing Virtual Networks

    Chapter Managing virtual networks This chapter includes the following topics: About virtual networks Creating a virtual network Deleting a virtual network About virtual networks A virtual machine requires a network to connect to the host machine. You can create a virtual network for the virtual machine or use the virtual network that is already available.
  • Page 56 Symantec Management Platform Help. On the create network task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help. Click Save changes.

  • Page 57: Deleting A Virtual Network

    Symantec Management Platform Help. On the delete network task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help. Click Save changes.
  • Page 58 Managing virtual networks Deleting a virtual network...

  • Page 59: Using Power Management Tasks

    Chapter Using power management tasks This chapter includes the following topics: About power management Starting, stopping, suspending, and resuming a virtual machine About power management The power management feature of the Virtual Machine Management component lets you manage the power state of your virtual machines. The power control options are start, stop, suspend, and resume.
  • Page 60 Using power management tasks Starting, stopping, suspending, and resuming a virtual machine To start, stop, suspend, and resume a virtual machine In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, do one of the following: Click the virtual machine and on the virtual machine page, under Actions, click appropriate option.

  • Page 61: Using Snapshots

    Chapter Using snapshots This chapter includes the following topics: About snapshots Creating a snapshot Reverting a snapshot Deleting a snapshot About snapshots The Virtual Machine Management component lets you create and manage the snapshots of your virtual machines. The snapshots help you capture and save the configuration settings and virtual disks of a virtual machine.

  • Page 62: Creating A Snapshot

    “About snapshots” on page 61. To create a snapshot In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, do one of the following: Click the virtual machine and on the virtual machine page, under Actions, click Create Snapshot.

  • Page 63: Deleting A Snapshot

    “About snapshots” on page 61. To delete a snapshot In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click the virtual machine. On the virtual machine page, under Snapshots Details, click Actions > Delete Snapshot.
  • Page 64 Using snapshots Deleting a snapshot...

  • Page 65: Using Virtual Machine Management Reports

    You can configure the report view to suit your requirements. You also can save the reports in different formats. For more information, see the topics about using reports, see the Symantec Management Platform Help. To view Virtual Machine Management reports In the Symantec Management Console, on the Reports menu, click All Reports.
  • Page 66 Using Virtual Machine Management reports Viewing Virtual Machine Management reports...
  • Page 67 Index Server Management Suite Portal page (continued) Web parts 18 context-sensitive help 15 Server Resource Manager about 25 accessing 26 documentation 15 viewing 26 server virtualization technique about 34 snapshot help about 61 context-sensitive 15 creating 62 host deleting 63 adding 40 reverting 62 discovering 40–41...
  • Page 68 Index Virtual Machine Management Task Server Plug-in policy about 42 installing 43 virtual machines gathering inventory 44 virtual network about 55 creating 55 deleting 57 virtualization platforms about 33...

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