Symptom 3
Are the documents loaded correctly
onto the hopper?
Is the ADF cover closed completely?
Is the interface cable connected
correctly?
When using the SCSI interface
Is the SCSI ID set correctly?
Does the scanning start after turning
the scanner on again?
If the problem canot be resolved with this flowchart, refer to "6.4 Before
contacting a service partner."
After checking the items given in section 6.4, contact an authorized
FUJITSU scanner service provider or your dealer.
(*1)
Refer to
fi-5900C Getting Stated, "2.2 Connecting the scanner to your PC".
The scanning does not start.
NO
YES
NO
YES
NO
YES
NO
YES
YES
NO
Load the documents correcty.
Close ADF cover completely.
Connect the interface cable
correctly.
(*1)
Set the SCSI ID correctly
and restart the scanner and PC.
(*1)
The scanner operation is
normal.
6.3 Troubleshooting
6
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